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AJAX Systems NVR User Manual

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Language:
Eng
Partner Portal
NVR user manual
Updated April 20, 2025

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Summary of Contents for AJAX Systems NVR

  • Page 1 Language: Partner Portal NVR user manual Updated April 20, 2025...
  • Page 2 NVR is a network video recorder for home and office video surveillance. You can connect Ajax cameras and third-party IP cameras to the device. The user can view archived and online videos in Ajax apps. NVR records the received data with corresponding settings and a hard drive (not included). If the hard drive is not installed, the video recorder is used only for integrating third-party IP cameras into the Ajax system.

  • Page 3: Functional Elements

    Buy NVR Functional elements 1. Logo with LED indicator. 2. Holes for attaching the SmartBracket mounting panel to the surface. 3. SmartBracket mounting panel. 4. Perforated part of the mounting panel. Do not break it off. Any attempt to detach the device from the surface triggers a tamper.

  • Page 4: Operating Principle

    RTSP protocols and Ajax cameras . Allows you to install a storage device with a memory capacity of up to 16 TB (not included in the NVR package). Also, NVR can work without a hard drive. Using the video storage calculator , you can calculate the NVR required storage capacity and estimated recording time based on the settings.
  • Page 5 (if the hard drive is connected to the video recorder). 4. Choose how to detect motion in the frame — on the camera or on the NVR. 5. Configure motion detection on NVR (detection zones, sensitivity level).
  • Page 6 8. Configure connection via ONVIF to integrate the device with video management systems (VMS) such as Milestone, Genetec, Axxon, and Digifort. ONVIF authorization is supported by NVR with a firmware version 2.289 or later. An admin or PRO with rights to configure the system can set up a connection via ONVIF Ajax PRO Desktop with the app version 4.20 or later.
  • Page 7 It will help to reduce the likelihood of sabotage. Note that the device is intended for indoor installation only. The device is made in a compact casing with passive cooling. If NVR is installed in insufficiently ventilated rooms, the operating temperature of the memory drive may be exceeded.

  • Page 8: Installation

    The security system should be designed and installed by professionals. The list of authorized Ajax partners is available here Where NVR cannot be installed: 1. Outdoors. This may cause the breakdown of the video recorder. 2. Inside premises with temperature and humidity values that do not correspond to the operating parameters.
  • Page 9 When replacing the hard drive, wait 10 seconds after disconnecting the device from the power source. The hard drive contains rapidly rotating platters. Sudden movements or impacts can disable the mechanism, leading to physical damage and data loss. Do not move or flip NVR until the hard drive has stopped spinning.
  • Page 10 4. Install the hard drive in the NVR enclosure so that the connectors match. 5. Lower the hard drive latch. 6. Secure the hard drive in the NVR enclosure with the bundled screw, using the location for fixation. 7. Connect external power supply and Ethernet connection.

  • Page 11: Adding To The System

    Add the device to the system 9. Insert the video recorder into SmartBracket. The LED indicator lights up yellow and turns green after the connection to the Internet. If the connection to Ajax Cloud server fails, the logo lights up red. Adding to the system Before adding a device 1.
  • Page 12 The connected device will appear in the list of devices in the Ajax app. NVR only works with one space. To connect the video recorder to the new space, remove NVR from the device list of the old one. This must be done manually in the Ajax app.
  • Page 13 NVR added. 2. Go to the Devices tab. 3. Find NVR in the list, and tap Cameras. 4. Tap Add camera. 5. Wait until the network scan is completed and the available IP cameras connected to the local network appear.

  • Page 14: Resetting To The Default Settings

    This will take about 50 s. The NVR LED indicator lights up yellow for 20 s after powering the video recorder with a pressed reset button. Then it turns off for 30 s and lights up violet. This means that NVR has been restored to the default settings.
  • Page 15 The icons show some device statuses. You can view them in Ajax apps: 1. Select a space in the Ajax app. 2. Go to the Devices tab. 3. Find NVR in the list. Icon Meaning The hard drive is connected. The hard drive is not connected.
  • Page 16 The hard drive is being formatted or has periodic malfunctions. If formatting does not start, replace the hard drive. The hard drive malfunctions have been detected. Rebooting NVR or formatting the hard drive is recommended. A firmware update is available. Go to the device states or settings to find the description and launch an update.
  • Page 17 find out about the states of the video recorder in Ajax apps: 1. Select a space in the Ajax app. 2. Go to the Devices tab. 3. Select NVR from the list of devices. Parameter Meaning Connect via Bluetooth Ethernet setup using Bluetooth.
  • Page 18 NVR connection status to the Internet via Ethernet: Connected — NVR is connected to the network. Normal state. Ethernet Not connected — NVR is not connected to the network. Check your wired internet connection settings via Bluetooth or change the Tapping the icon displays the network parameters.
  • Page 19 Hard drive connection status to NVR: OK — the hard drive is communicating with NVR. Normal state. Error — an error occurred when connecting the hard drive to the NVR. Check the connection and compatibility of the memory drive and video recorder. Hard drive Formatting required —...
  • Page 20 first record. Uptime NVR operating time since the last reboot. Firmware Firmware version of the NVR. NVR ID/Serial Number. Also available on the back Device ID part of the casing under the SmartBracket mounting panel and the packaging. Settings To change video recorder settings in an Ajax app: 1.
  • Page 21 Room The room name is displayed in the text of SMS and notifications in the events feed. Firmware update NVR firmware version. Ethernet The setting of the connection type of NVR to Ajax Cloud service via Ethernet. Available connection types:...
  • Page 22 Zone number for CMS events — unique identifier of the device in events it reports to CMS. For cameras connected to NVR, the Send events on detections to CMS option can be set up additionally. This option defines whether the camera will send notifications on motion or...

  • Page 23: Service Settings

    Monitoring menu. Report a problem Allows to describe a problem and send a report. User guide Opens the NVR user manual Delete device Unpairs NVR from the space. Service settings Settings Meaning Time zone selection.
  • Page 24 When the toggle is enabled, the system notifies Get notified of server connection loss without users about server connection loss using a alarm standard notification sound instead of a siren alert. NVR settings via Bluetooth...
  • Page 25 If NVR has lost connection with the server or failed to connect the video recorder due to incorrect network settings, you can change the Ethernet settings via Bluetooth. The user with administrator rights to whose account this NVR is added has access.
  • Page 26 Event Indication Note If NVR is connected to Ajax NVR boots after connecting to Lights up yellow. Cloud, the color indication power. changes to green. NVR has power and is Lights up green. connected to the Internet. NVR is not connected to the Internet or there is no Lights up red.

  • Page 27: Maintenance

    Maintenance The device does not require maintenance. Technical specifications Technical specifications NVR (8-ch) Technical specifications NVR (16-ch) Technical specifications of NVR DC (8-ch) Technical specifications of NVR DC (16-ch) Compliance with standards Warranty...
  • Page 28 Warranty for products of Limited Liability Company “Ajax Systems Manufacturing” is valid for 2 years after purchase. If the device does not function correctly, please contact Ajax Technical Support first. In most cases, technical issues can be resolved remotely. Warranty obligations...
  • Page 29 Subscribe to the newsletter about safe life. No spam Email Subscribe...

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