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Summary of Contents for Miele WEB 365
- Page 1 Operating instructions for washing machines To avoid the risk of accidents or damage to the machine, it is essential to read these instructions before it is installed and used for the first time. en-GB M.-Nr. 12 727 720...
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Page 2: Table Of Contents
Before using for the first time..................12 Removing the open spanner ..................12 Miele@home ........................13 1. Remove the transit bars..................... 14 2. Setting up Miele@home................... 14 3. Start the calibration programme ................15 Caring for the environment ..................16 Washing environmentally and economically ............17 1. - Page 3 Contents Cleaning and care ......................39 Cleaning the external casing and the control panel ..........39 Cleaning the detergent dispenser drawer ..............39 Hygiene info(Cleaning the drum) ................. 41 Cleaning the water inlet filter..................41 Problem solving guide....................42 The programme does not start..................42 The programme is cancelled and a fault indicator light lights up in the control panel ......................
- Page 4 Contents Programmable functions ..................... 65 Opening the programming level ................... 65 Choosing and selecting a programmable function............ 65 Editing and saving a programmable function ............. 65 Exit programming level ....................66 Buzzer duration......................66 Buzzer ........................66 Sensor tone....................... 66 ...
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Page 5: Correct Application
It must be used only as a domestic appliance to wash items which are specified by the manufacturer as being washable on the wash care label. Miele cannot be held liable for damage resulting from in- correct or improper use or operation. -
Page 6: Technical Safety
Faulty components must only be replaced by genuine Miele ori- ginal spare parts. Only when these parts are fitted can Miele guaran- tee the safety standards of the machine. The electrical socket must be easily accessible after installation so ... - Page 7 Unauthorised repairs could result in unforeseen dangers for the user, for which the manufacturer cannot accept liability. Repairs should only be undertaken by a Miele authorised service technician, otherwise any subsequent damage will not be covered by the war- ranty.
- Page 8 Warning and Safety instructions Correct use Do not install the washing machine in a room where there is a risk of frost. Frozen hoses may burst or split. The reliability of the elec- tronic control unit may be impaired at temperatures below freezing point.
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Page 9: Accessories And Spare Parts
Only use original Miele accessories. If other parts are used, war- ranty, performance and product liability claims will be invalidated. A Miele tumble dryer can be stacked on top of a Miele washing machine using the appropriate stacking kit (available as an optional accessory). -
Page 10: Operating The Washing Machine
Operating the washing machine Control panel a Control field e Indicator lights The control field consists of a time lights up if there are faults af- display and various sensor controls. fecting the water inlet and The individual sensor controls are ex- drainage... -
Page 11: How The Control Field Works
Operating the washing machine g Time display i Start/Add laundry sensor control After the programme has started, the The programme can be started programme duration will appear in as soon as the sensor control is the display in hours and minutes. flashing on and off. -
Page 12: Before Using For The First Time
Before using for the first time Remove the drain hose elbow Damage resulting from incorrect from the drum installation and connection. Installing and connecting the wash- An elbow piece for the drain hose is ing machine incorrectly will cause stored in the drum. -
Page 13: Miele@Home
- a WiFi network Therefore, the availability of featured - the Miele@mobile App functions cannot be guaranteed. - a Miele user account. The user ac- Miele@home availability count can be created via the Miele@mobile App. The ability to use the Miele app de-... -
Page 14: Remove The Transit Bars
will appear on the time display. There are 2 ways of connecting: Tip: If the connection has not been set 1. Via the Miele app (default) up when the timeout has finished 2. Via WPS counting down, repeat the process. -
Page 15: Start The Calibration Programme
Before using for the first time Opening the door at the end of the 3. Start the calibration pro- programme gramme The door remains locked during the anti- For optimum water and electricity con- crease phase. The control field lights up sumption and excellent wash results, it for the first 10 minutes. -
Page 16: Caring For The Environment
Miele, free of charge. By law, you are solely responsible for deleting any personal data from the old appliance prior to disposal. You are legally obliged... -
Page 17: Washing Environmentally And Economically
This will keep the energy and water and odours to build up in the washing consumption to a minimum in relation machine. Miele therefore recommends to the size of the load. cleaning the washing machine once every month. -
Page 18: Prepare The Laundry
1. Prepare the laundry Tip: Stains (e.g. blood, egg, coffee, tea) can be pre-treated using some handy tricks which can be found in the Miele guide to laundry care. Damage due to solvent-based cleaning agents Cleaning agents containing benzine, stain remover, etc., can damage... -
Page 19: Select A Programme
Once the programme has started, the washing machine can be operated with the Miele app. You must touch the Start/Add laun- dry sensor control to enable operation via the Miele app. Touching the sensor control also locks the door of the washing machine. -
Page 20: Load The Washing Machine
3. Load the washing machine Open the door Close the door Reach under the door grip and pull Make sure that no items are caught the door open. between the door and the seal. Check the drum for pets or foreign objects before loading it with laundry. -
Page 21: Select Programme Settings
4. Select programme settings Selecting a temperature and Selecting Extras spin speed The selection of extras available for the wash programme lights up dimly. The wash programme’s preset temper- ature and spin speed light up brightly. The choice of available temperatures and spin speeds for the wash pro- gramme light up dimmed. -
Page 22: Add Detergent
5. Add detergent There are several options for adding de- Adding fabric conditioner tergent. Detergent dispenser drawer Any detergent suitable for automatic front loading washing machines can be used. Please observe the instructions for use and dosage on the detergent packaging. -
Page 23: Activating Capdosing
Each capsule contains the correct amount for one wash cycle. Caps are available to order from Miele or from the Miele online shop (see the Open the lid of the / compart- end of this booklet for contact details). -
Page 24: Switching Off/Changing Cap-Dosing
5. Add detergent Switching off/changing Cap- Dosing In order to switch off CapDosing, touch the brightly lit sensor. In order to change CapDosing, touch one of the other capsule sensors. Tips on dosing Adjust the detergent dosage to the level of soiling of the laundry and the size of the load. -
Page 25: Starting The Programme
6. Starting the programme Starting a programme Adding laundry during a pro- gramme sequence (AddLoad) Laundry can be added or removed at any time, provided that the symbol is not illuminated on the control field. Touch the Start/Add laundry sensor control. ... -
Page 26: End Of Programme
7. End of programme Opening the door and removing Items left in the drum could discolour the laundry other items in the next wash or be- come discoloured themselves. The door remains locked during the anti- Remove all items from the drum. crease phase. -
Page 27: Spinning
Spinning Final spin speed in wash pro- Selecting Rinse hold (final spin) grammes Touch the sensor control (Rinse hold). When a programme is selected, the sensor control for the optimum spin The laundry is not spun after the final speed for that programme will be rinse and remains in the rinse water. -
Page 28: Delay Start/Smartstart
Delay start/SmartStart Starting Delay start Delay start Touch the flashing Start/Add laundry With the Delay start function, you can sensor control. delay the start of the programme. The Delay start process starts and This function is active when the counts down on the time display. - Page 29 Delay start/SmartStart Setting the time period SmartStart If the SmartGrid programming The SmartStart function lets you function is activated, the function of define a time period during which your the sensor control changes. The washing machine will start automatic- time display no longer shows the delay ally based on an external signal.
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Page 30: Programme Chart
Programme chart ECO 40-60 Max. load 8,0 kg Items For normally soiled cotton garments A laundry load consisting of mixed cottons that are intended for washing at 40 °C or 60 °C can be washed in the same wash cycle. This programme is the most efficient in terms of energy and water consumption for washing cottons. - Page 31 - Denim often contains excess dye and may run during the first few washes. Therefore, wash light and coloured items separately. MobileStart The Miele app is used for selecting programmes and operating the appliance. QuickPowerWash 60 °C – 40 °C Max. load 4,0 kg...
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Page 32: Garment Care Label Symbols
Garment care label symbols Washing Drying The figure quoted in the bucket is the Normal temperature maximum temperature at which the Low temperature garment can be washed. Do not tumble dry Normal agitation Reduced agitation Ironing Much reduced agitation ... -
Page 33: Selecting Extra Options
Extra options You can use the extra options buttons to Pre-wash augment the wash programmes. For laundry with large amounts of dirt, e.g. dust and sand. Selecting extra options Extra options are selected and deselec- Pre-ironing ted using the relevant sensor buttons on In order to reduce creasing, the laundry the control field. -
Page 34: Programme Sequence
Programme sequence Main wash Rinse Spin Water Wash Water Rinse level rhythm level cycles ECO 40-60 2–3 1,2,3 Cottons Minimum iron Delicates Woollens ... -
Page 35: Special Features In The Programme Sequence
Programme sequence Special features in the pro- = low water level gramme sequence = medium water level Anti-crease: = high water level At the end of the programme, the drum continues to turn at intervals for up to ... -
Page 36: Changing The Programme Sequence
Changing the programme sequence Changing a programme (safety Cancelling a programme lock) You can cancel a programme at any time after it has started. A programme, temperature, spin speed or selected options cannot be changed Turn the programme selector to the once the machine has been successfully position. -
Page 37: Detergent
Detergent The correct detergent Refill packs of detergent All detergents produced for automatic When purchasing detergent buy refill washing machines are suitable. Follow packs wherever possible. This helps re- the manufacturer's instructions and duce the amount of waste packaging. dosage recommendations on the pack- Colour run and dye removers/ aging. -
Page 38: Detergent Recommendations (According To Ecodesign No. 2019/2023)
Detergent Detergent recommendations (according to Ecodesign no. 2019/2023) The recommendations apply across the entire temperature range of the wash pro- grammes. ECO 40-60 Cottons Minimum iron ... -
Page 39: Cleaning And Care
Cleaning and care Cleaning the external casing Cleaning the detergent dis- and the control panel penser drawer Removing the dispenser drawer Risk of electric shock! Mains voltage is present when the washing machine is switched off Disconnect the machine from the electricity supply before cleaning or maintenance. - Page 40 Cleaning and care Cleaning the siphon and the / compartment channel Liquid starch results in clogging. If clogged, the siphon in the / compartment will not work and the compartment can overflow. Clean the siphon particularly thor- oughly after using liquid starch a few times.
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Page 41: Hygiene Info(Cleaning The Drum)
Cleaning and care Reassemble in reverse order. Hygiene info (Cleaning the drum) Cleaning the filter in the inlet valve Washing at low temperatures and/or us- Using pliers, carefully loosen the ing liquid detergent can cause bacteria ribbed plastic nut on the inlet valve and unpleasant odours to build up in the and unscrew it. -
Page 42: Problem Solving Guide
You can save time and money in many cases, as you do not need to call the Miele Customer Service Department. Information to help you rectify faults yourself can be found at www.miele.com/ser- vice. The following tables are designed to help you to find the cause of a malfunction or a fault and to resolve it. -
Page 43: During The Programme Sequence, A Symbol Appears In The Time Display
Switch the washing machine on again. Restart the programme. If the fault message appears again, contact the Miele Customer Service Department. During the programme sequence, a symbol appears in the time display Message Cause and remedy ... -
Page 44: At The End Of The Programme, An Indicator Light Lights Up In The Control Panel
(see “Installation – Levelling the machine”). Check whether the maximum drainage head height of 1 m has been exceeded. If the fault message appears again, contact the Miele Customer Service Department. The washing machine can still be used, but without the Pre-ironing extra. -
Page 45: General Problems With The Washing Machine
In order to prevent bacteria and unpleasant odours building up in the washing machine, run the Cottons 90 °C programme using Miele machine cleaner or a multi-purpose powder detergent. The door and the detergent drawer were closed after washing. -
Page 46: An Unsatisfactory Wash Result
Problem solving guide Problem Cause and remedy At the end of the pro- The small pipe in the detergent dispenser drawer gramme there is still li- onto which the capsule is placed is blocked. quid in the capsule. Clean the small pipe. This is not a fault. -
Page 47: The Door Will Not Open
Problem solving guide Problem Cause and remedy White residues which The detergent contained compounds (zeolites) to aid look like powder deter- water softening which are not soluble in water. These gent are seen on dark have ended up on the laundry. textiles after washing. -
Page 48: Opening The Door In The Event Of A Blocked Drain Outlet And/Or Power Cut
Problem solving guide Draining the washing machine Opening the door in the event of a blocked drain outlet and/or Remove the drain filter, though not power cut completely. Switch off the washing machine. Place a suitable container under the access panel, e.g. - Page 49 Problem solving guide Risk of water damage Make sure the drain filters are se- curely tightened. Otherwise there is a risk of water leakage during use. Replace the drain filters correctly and tighten them securely. Close the access panel for the drain pump.
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Page 50: Service
In the event of any faults which you can- Please note that telephone calls may not remedy yourself, please contact be monitored and recorded for training your Miele dealer or the Miele Cus- purposes. tomer Service Department. EPREL database You can book a Miele Customer Ser-... -
Page 51: Installation
*INSTALLATION* Installation Front view a Water inlet hose (pressure tested to e Detergent dispenser drawer 7000 kPa) f Door b Mains connection cable g Access to filters, pumps and emer- c Flexible drain hose (with detachable gency release swivel elbow) h Four height-adjustable feet d Control panel... -
Page 52: Rear View
*INSTALLATION* Installation Rear view a Drain hose e Water inlet hose (pressure tested to 7000 kPa) b Transport clips for inlet and drain f Safety caps for transit bars hoses and mains connection cable c Mains connection cable g Transport clips for inlet and drain hoses and for storing transit bars d Protruding lid for holding when mov- when not in use... -
Page 53: Installation Surface
(concrete or brick), in order to ensure it cannot fall or slip. Secure the washing machine using a clamp/fastening bracket (MTS floor mounting kit – available from your Miele dealer or Miele spare parts de- partment). -
Page 54: Removing The Transit Bars
*INSTALLATION* Installation Removing the right-hand transit bar Removing the transit bars Removing the left-hand transit bar Push the cover out and turn the left- hand transit bar 90° using the span- Push the cover out and turn the left- ner supplied. -
Page 55: Fitting The Transit Bars
*INSTALLATION* Installation Covering holes Risk of damage from incorrect transport. Risk of injury from sharp edges. The washing machine may become There is a risk of injury from reaching damaged if moved without the transit into holes that are not covered. bars in place. -
Page 56: Levelling The Machine
*INSTALLATION* Installation Levelling the machine The washing machine must stand per- fectly level on all four feet to ensure safe and proper operation. Incorrect installation may increase elec- tricity and water consumption and may cause the machine to move about. Screwing out and adjusting the feet The four adjustable screw feet are used for levelling the washing machine. -
Page 57: Installing Under A Continuous Worktop
Washer-dryer stack The washing machine can be combined Risk of electric shock due to ex- with a Miele tumble dryer in a washer- posed cables dryer stack. The appropriate “WTV” There is a risk of coming into contact stacking kit* to match your dryer is re- with live parts while the lid is re- quired. -
Page 58: The Water Protection System
*INSTALLATION* Installation The water protection system Connection to the water supply The Miele water protection system pro- Health risk and risk of damage tects all parts of the washing machine due to contaminated incoming water. from water damage. The quality of the incoming water... -
Page 59: Water Drainage
*INSTALLATION* Installation Maintenance Drainage options: Only use a genuine Miele hose that has 1. Directed into a sink or basin: been pressure tested to withstand at Please note: least 7,000 kPa should you ever need a – Hook the hose over the edge and replacement. -
Page 60: Fitting The Elbow
*INSTALLATION* Installation Fitting the elbow Direct connection to a sink drain out- Use the elbow supplied to stop the drain hose from slipping. a Adapter Attach the elbow to the drain b Spigot nut hose . c Hose clip d End of the hose ... -
Page 61: Electrical Connection
If that is not possible, ensure Miele product must also be maintained that a suitable means of disconnection in isolated operation or in operation that is provided on the installation side for is not synchronised with the mains each pole. -
Page 62: Consumption Data
Consumption data... -
Page 63: Technical Data
Maximum transmission power < 100 mW EU Conformity declaration Miele hereby declares that this washing machine complies with Directive 2014/53/ The complete text of the EU declaration of conformity is available from one of the following internet addresses: - Products, Download from www.miele.ie - For service, information, operating instructions etc: go to https://miele.co.uk/... -
Page 64: Conformity Declaration
Technical data UK Conformity declaration Miele hereby declares that this washing machine complies with UK Radio Equip- ment Regulations 2017, as amended. The complete text of the UK declaration of conformity is available from one of the following internet addresses: - Products, Download from www.miele.co.uk... -
Page 65: Programmable Functions
Programmable functions Programmable functions The programmable functions are used to alter the washing machine’s elec- Buzzer duration tronics to suit changing requirements. Buzzer Programmable functions can be Keypad tone altered at any time. PIN code Opening the programming level ... -
Page 66: Exit Programming Level
Programmable functions Buzzer duration Programmable function Available options The buzzer sounds to let you that it is – the end of the programme. You can de- cide how long the buzzer should sound ... -
Page 67: Lock Code
Programmable functions Lock code Control panel switch-off status The lock code prevents the washing machine being used without your To save energy the time display and knowledge. sensors will go out after 10 minutes, and only the Start/Add laundry sensor When the code has been activated, you will flash slowly. -
Page 68: Longer Pre-Wash Cottons
The boiling point for water is lower at when washing and rinsing high altitudes. In order to avoid water boiling, Miele recommend activating = Water level increase by 3 levels the reduce temperature setting at alti- when washing and rinsing tudes of more than 2000 m above sea... -
Page 69: Maximum Rinse Level
Programmable functions If the water pressure cannot be in- Maximum rinse level creased, activating this function will pre- The water level in the rinse cycle can vent the programme from being can- be permanently set to the highest celled. value. -
Page 70: Operating Hours
Programmable functions Operating hours Remote control You can read off how many hours the You can use the Miele app to check washing machine has been in opera- the status of your washing machine tion for. from anywhere and start it remotely. -
Page 71: Smartgrid
- Once an update has been installed, it continue to use your washing machine cannot be undone. in the usual way. However, Miele re- - Do not switch off the washing ma- commends installing updates. chine during an update. Otherwise, the update will be aborted and will not be installed. -
Page 72: Switching Off Wifi
The next time you switch on the wash- tected by copyright. The copyrights held ing machine, you will be prompted to by Miele and third parties must be re- start the update again. spected. Switching off WiFi... -
Page 73: Detergents And Care Products
These specialist detergents are available available for this washing machine. All as convenient single-use capsules. products have been designed for Miele washing machines. Caps Sport These and many other products can be - For synthetic fabrics ordered from www.shop.miele.com, the... -
Page 74: Fabric Care
Detergents and care products Fabric care Machine care These fabric care products are available Descaling agent as convenient single-use capsules. - Removes heavy limescale deposits Fabric conditioner cap - Mild and gentle with natural citric acid - Fabric conditioner for freshly scented - Gentle on heater elements, drum and laundry other components... - Page 75 United Kingdom Miele Co. Ltd., Fairacres, Marcham Road, Abingdon, Oxon, OX14 1TW Tel: 0330 160 6600, Internet: www.miele.co.uk, E-mail: info@miele.co.uk Australia Ireland South Africa Miele Australia Pty. Ltd. Miele Ireland Ltd. Miele (Pty) Ltd. ACN 005 635 398 2024 Bianconi Avenue...
- Page 76 WEB 365 en-GB M.-Nr. 12 727 720 / 00...
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