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Azon Primo Series User Manual

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Azon®
Primo Series
USER GUIDE
BEFORE YOU BEGIN
All Rights Reserved to Azonprinter d.o.o.

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  • Page 1 Azon® Primo Series USER GUIDE BEFORE YOU BEGIN All Rights Reserved to Azonprinter d.o.o.

  • Page 2: Table Of Contents

    BEFORE YOU BEGIN Note on this Guide Table of Contents Note on this guide ............5 Meaning of symbols ................5 Operating system versions ..............5 Recommended System Requirements ..........5 Install. Create. Click. Print. Yes, it’s that easy ........6 Choose Wisely ...................
  • Page 3 BEFORE YOU BEGIN Note on this Guide Table of Contents LCD Touch Screen Auto Cleaning Page ..........27 LCD Touch Screen Manual Cleaning Page ..........28 LCD Touch Screen Additional Page ............. 29 Ink Tanks, Ink IC Chips and Ink Bottles ..........30 Maintenance Box / Maintenance Box Resetter ........
  • Page 4 BEFORE YOU BEGIN Note on this Guide Table of Contents Cleaning the Printhead (AUTOMATIC) ..........52 Cleaning the Printhead (MANUAL) ............. 54 Cleaning the Capping Unit ..............59 Cleaning or Replacing The Wiper Blade ..........64 Waste Ink Disposal ................71 Maintenance Box Reset Procedure ............

  • Page 5: Note On This Guide

    BEFORE YOU BEGIN Note on this Guide Note on this Guide Meaning of Symbols Warning : Warnings must be followed to avoid serious bodily injury. Caution: Cautions must be followed to avoid damage to this product or bodily injury. Important: Important contains important information on the operation of this product.

  • Page 6: Install. Create. Click. Print. Yes, It's That Easy

    BEFORE YOU BEGIN Prodcut Overview Install. Create. Click. Print. Yes, it’s that easy The Azon Primo series printer is an ideal solution for DTF printing applications with or without neon colors. • Media core diameter: 3 inches • Outer diameter: Φ150 mm or less •...

  • Page 7: Choose Wisely

    Choosing a Location Choose Wisely The Azon Primo series printer is an ideal solution for DTF printing applications with or without neon colors. • The Primo Plus weighs about 507 lbs. (230 kg) so be sure you have the proper equipment/manpower to move that amount of weight •...

  • Page 8: Introduction

    BEFORE YOU BEGIN Introduction Introduction Important Safety Instructions Read all of these instructions before using the printer. Also be sure to follow all warnings and instructions marked on the printer The symbols on the product The symbols on this Epson product are used in order to ensure safety and proper use of the product and to prevent danger to customers and other persons, and property dam- age.

  • Page 9: When Setting Up This Product

    BEFORE YOU BEGIN Introduction When setting up this product • Do not block or cover the openings in this product’s cabinet. • Do not insert objects through the slots. Take care not to spill liquid on this product. • This product’s power cord is for use with this product only. Use with other equipment may result in fire or electric shock.

  • Page 10: When Handling The Ink Bottles

    BEFORE YOU BEGIN Introduction When handling the ink bottles • Keep ink bottles out of the reach of children and do not drink. • If ink gets on your skin, wash it off with soap and water. If it gets in your eyes, flush them immediately with water.

  • Page 11: When Using This Product

    Keep hair, jewelry and loose clothing away from moving parts. • Do not attempt to repair your printer unless the guide specifically says to do so. Only factor certified Azon service technicians should disas- semble, repair, or access internal components. •...

  • Page 12: Moving Or Transporting The Printer

    BEFORE YOU BEGIN Introduction Moving or Transporting the Printer Follow the instructions in these sections to prepare and move the printer, and set it back up after moving it. When transporting the printer, protect it from shock and vibration by packing it using the packing materials it came with. Caution: •...

  • Page 13: Transportation Preparation

    BEFORE YOU BEGIN Introduction Transportation Preparation Do the following before moving or transporting the printer: • Turn off the printer. • Remove all cables. • Close the ink bottle corks firmly at the back. • Make sure you empty the Maintenance waste box and perform the correct maintenance procedure described under the maintenance section of this manual.

  • Page 14: Printer Anatomy

    Getting to Know Your Printer PRINTER ANATOMY Printer Anatomy Front / Back • Getting to know the printer hardware is important. In this section, you will find pictures of the printer and its parts. Be sure to familiarize yourself with the parts and descriptions, as they will be referenced throughout this guide.

  • Page 15: I/O Communication Ports

    I/O Communication Ports • I/O Communication Ports are located on the bottom back side of the printer. Azon Primo is a na- tive LAN printer and is highly suggested that LAN connection is used . The USB ports are consid- ered service only ports.

  • Page 16: Machine Status Light

    Getting to Know Your Printer PRINTER ANATOMY Machine Status Light • Primo Is equipped with an industrial grade Status Light. Bellow is shown meaning of each light separately No light indicated machine is unplugged from the wall. Green Light Indicates machine is working normally and does not require any user intervention Red Light means printer is in an error state and requires immediate attention.

  • Page 17: Printer Parts Inside

    Getting to Know Your Printer PRINTER ANATOMY Printer Parts Inside • Getting to know the printer hardware is important. In this section, you will find pictures of the printer and its parts. Be sure to familiarize yourself with the parts and descriptions, as they will be referenced throughout this guide.
  • Page 18 Getting to Know Your Printer PRINTER ANATOMY Printer Parts Inside • Getting to know the printer hardware is important. In this section, you will find pictures of the printer and its parts. Be sure to familiarize yourself with the parts and descriptions, as they will be referenced throughout this guide.

  • Page 19: Lcd Touch Screen / Control Panel

    Getting to Know Your Printer PRINTER ANATOMY LCD Touch Screen / Control Panel Control Panel Display Access Control Panel with right cursor arrow on LCD Touch Screen LCD Touch Screen The printer has a touch-screen panel located on the front right of the printer. Tap: Lightly touch the key with your finger, then immediately release.

  • Page 20: Control Panel

    Getting to Know Your Printer PRINTER ANATOMY Control Panel Messages Displays the printer's status, operations, and error messages Film Source The settings for Film Source (roll film or cut sheets) and Auto Cut for roll film are indicat- ed by the icons in the following table. The film name selected in Film Type is displayed on the right of the icon.
  • Page 21 Getting to Know Your Printer PRINTER ANATOMY Control Panel Platen Gap Displays the platen gap settings. Platen gap is the distance from the bottom surface of the head to the printable media. Default value is Wider Icon Explanation Standard is selected Narrow is selected Wide is selected Wider is selected...
  • Page 22 Getting to Know Your Printer PRINTER ANATOMY Control Panel Approximate amount of ink remaining for each color Displays the printer's status, operations, and error messages. Icon Ink Remaining in Cartridge No error. The height of the indicator changes with the level of ink remaining.
  • Page 23 Getting to Know Your Printer PRINTER ANATOMY Control Panel Usage Status of optional item • Displays the availability of optional item. Nothing is displayed when the item is not connected. Black type select • Select black option ( ability to select Matte Black / Photo Black) •...

  • Page 24: Lcd Touch Screen Main Page

    Getting to Know Your Printer PRINTER ANATOMY LCD Touch Screen Main Page Media Cut Menu If this is pressed while a menu is displayed, you The printer is equipped with a built-in cutter. You are taken to the next menu. can cut roll film after printing by pressing the button.

  • Page 25: Lcd Touch Screen Menu Page

    Getting to Know Your Printer PRINTER ANATOMY LCD Touch Screen Menu Page Back Additional Return to previous menu. Enter the ink menu Auto Cleaning Print Ready Enter the cleaning menu Check, clean and initialize the system before print. Test Print Manual Cleaning Print the nozzle check pattern Enter the maintenance menu...

  • Page 26: Lcd Touch Screen Auto Cleaning Page

    Getting to Know Your Printer PRINTER ANATOMY LCD Touch Screen Auto Cleaning Page Back White Heavy Return to previous menu. Makes a heavy clean procedure on Only the White channels All Normal White Normal Makes a Normal clean procedure on All channels Makes a Normal clean procedure on Only the White channels All Heavy...

  • Page 27: Lcd Touch Screen Manual Cleaning Page

    Getting to Know Your Printer PRINTER ANATOMY LCD Touch Screen Manual Cleaning Page Manual Cleaning Toggle Caping Maintenance menu Put caping unit in to the easy to replace position Carriage Lock Carriage Unlock Lock Carriage Unlock carriage to enable easy carriage handling. Toggle Wiper MNT Cover Put wiper in to the easy to replace position...

  • Page 28: Lcd Touch Screen Additional Page

    Getting to Know Your Printer PRINTER ANATOMY LCD Touch Screen Additional Page Additional White Ink Agitation Additional menu Start in tanks white ink agitations. Back Ink Charge Return to previous menu Fill the system with ink Auto MNT White Ink Recirculation Prepare system for not printing period (weekends, Start in line white ink recirculation.

  • Page 29: Ink Tanks, Ink Ic Chips And Ink Bottles

    Getting to Know Your Printer PRINTER ANATOMY Ink Tanks, Ink IC Chips and Ink Bottles Ink Tanks Ink tanks or 'integrated bulk ink systems' are refillable ink print- ers that do not contain an inbuilt print head like ink cartridge printer models.

  • Page 30: Maintenance Box / Maintenance Box Resetter

    Getting to Know Your Printer PRINTER ANATOMY Maintenance Box / Maintenance Box Resetter Maintenance Box Chip Resetter This Maintenance Box Chip Resetter aids in resetting the coun- ter on your printer's waste ink amount. The chip resitter is a self powered device which you would attach to your Maintenance Box chip and reset the counter which counts the level of accumulated waste ink the mainte- nance box.

  • Page 31: Ink Bottles

    Setting Up Your Printer INK BOTTLES Ink Bottles The inks used in DTF are water-based pigments, meaning that the color is in the Handling form of solid particles dispersed in a liquid solution that consists mainly from wa- ter. Thus, the ink is not a homogeneous solution, but rather a suspension of finely ground particle solids inside a solvent.

  • Page 32: Primo Plus Neon X Ink

    Azon Pronto Ink MAGENTA 700 ml - Primo series 305004450 Azon Pronto Ink YELLOW 700 ml - Primo series 305004460 Azon Pronto Ink BLACK 2 700 ml - Primo series 305004470 Azon Pronto Ink WHITE 1 700 ml - Primo series 305004520...

  • Page 33: Primo Plus Neon X Consumables

    Ink Name / Description 300101580 Azon Pronto Nano powder - white 700g 305004440 Azon Pronto Ink MAGENTA 700 ml - Primo series 300101290 Azon Pronto PET film - A1 roll 100m 681116 Chip resetter for P 6000/P 9000 WT with Waste tank...

  • Page 34: Printer Operation

    Setting Up Your Printer Printer Operation Loading Roll Film Load roll film after attaching the supplied roll film 4. Adjust the size of the roll film adapters to the size of the roll core. adapters. Change the size of both of the roll film adapters so that Open the roll film cover they are the same size.
  • Page 35 Setting Up Your Printer PRINTER ANATOMY Loading Roll Film 6. Attach the roll film adapters to both ends of the roll 8. Move the adapter holder so that the u on the adapter film, and then lower the lock levers on the left and right to holder and the left roll film adapter are aligned.
  • Page 36 Setting Up Your Printer PRINTER ANATOMY Loading Roll Film 15. Close the roll film cover 16. Press the down button Alternative to the button you can also press the touchscreen from the front side (whichever is convenient for you a the time ) After a few seconds, the film moves to the starting print position.

  • Page 37: Checking And Setting The Film Type

    This is displayed when loading roll film that has a printed barcode. The barcode is read automatically, and the film type and amount remaining are dis- played. You can start printing quickly. Azon Printer Setting: Paper Type - PHOTO PAPER Media Name - Premium Glossy 250...

  • Page 38: Cutting The Roll Film

    Setting Up Your Printer PRINTER ANATOMY Cutting the Roll Film The printer is equipped with a built-in cutter. You can cut roll paper after printing by using one of the following methods. • Auto Cut: The cutter cuts automatically at a determined position each time a page is printed in accordance with the setting of the printer driver or control panel menu.

  • Page 39: Manual Cut Method

    Setting Up Your Printer PRINTER ANATOMY Manual Cut Method Manual cut method can be called directly from the touchscreen panel and is used to horizontally cut the media sheet at any point. Be ready to take the media by your hands as it will fall down after cuttings has been done. Manual cutting can be performed at any point when the machine is in a ready state When ready to make the cut , press the MEDIA...

  • Page 40: Activating The Printer And Software

    Setting Up Your Printer Printer Activation Activating the Printer and Software Fill out the form Head over to https://azonprinter.com/activate-licence, and start to fill out the Form. All the fields are mandatory and make sure you fill them correctly. The email that was selected as Company dedicated person will receive the activation email from our system. Chose the printer model accordingly and make sure to enter the correct machine serial number which is displayed on the machine sticker located at the back close to the power plug.
  • Page 41 Setting Up Your Printer Printer Activation Activating the Printer and Software Enter the Date of Purchase which is the date on your Invoice Make sure to sign the form (non signed forms will not be processed) Click on Send Signed contract button Send the form only when you are sure you have filled everything correctly.
  • Page 42 Setting Up Your Printer Printer Activation Activating the Printer and Software • After receiving and verifying your activation request you will receive an email containing your activation key on the email you specified in the form. You can continue to the Rip Installation documentation from this point Primo User Guide...

  • Page 43: Printer Usage Guidelines

    BEFORE YOU BEGIN Prodcut Overview Printer Usage Guidelines Follow the guidelines in these sections as you use your printer, consumables, and print media.  Using Your Printer  Storing Your Printer  Handling Ink and Cleaning solution Printer Usage Guidelines Follow these guidelines as you use your printer: •...

  • Page 44: Storing Your Printer

    BEFORE YOU BEGIN Printer Usage Guidlines • Turn the printer off at the end of the day after you are finished using it. The printer must be kept connected To power at all times as periodic cleaning procedure will start automaticaly. Note: To keep the print head in the optimum operating condition, ink and cleaning solution are also used in maintenance operations such as head cleaning in addition to printing.

  • Page 45: Handling Ink And Cleaning Solution

    BEFORE YOU BEGIN Printer Usage Guidlines Handling Ink and Cleaning solution Follow these guidelines as you handle the ink and cleaning bottles • When using the installation ink bottles included with the printer, most of the ink is consumed during initial ink charging. Be sure to have replacement ink bottles handy. •...

  • Page 46: Maintenance

    BEFORE YOU BEGIN Printer Usage Guidlines Maintenance Follow these guidelines as you handle the ink and cleaning bottles See the instructions in these sections to maintain your printer for optimum results. • Maintenance Safety Instructions • Maintenance Routine Schedule • Print Head Maintenance •...
  • Page 47 BEFORE YOU BEGIN Maintenance Maintenance Safety Instructions When performing any printer maintenance procedures, follow these safety instructions: • Always wear gloves when performing printer maintenance. Should any waste ink or ink cleaner come in contact with your skin or enter your eyes or mouth, immediately take the following actions: •...
  • Page 48 BEFORE YOU BEGIN Maintenance Mainteannce Routine Schedule Frequency Procedure As Needed Daily Weekly Monthly Performing a Nozzle Check Cleaning the Printhead (AUTOMATIC) Cleaning the Printhead (MANUAL) Cleaning the Capping Unit Cleaning or Replacing The Wiper Blade Waste Ink Disposal Maintenance Box Reset Procedure Filling the ink bottles in the printer Cleaning the encoder Scale Primo User Guide...

  • Page 49: Performing A Nozzle Check

    BEFORE YOU BEGIN Maintenance Print Head Mainteannce You need to maintain the print head if you notice print quality has declined. Print head maintenance keeps the print head in optimum condition to ensure the best print quality. Perform the following maintenance as necessary: •...
  • Page 50 BEFORE YOU BEGIN Performing a Nozzle Check Press the MENU button on the touchscreen Step 2 display and follow the next step Press the TEST PRINT button on the touch Step 3 screen which will initiate a so called Nozzle check from which you will get the status of the Printhead nozzles.

  • Page 51: Cleaning The Printhead (Automatic)

    BEFORE YOU BEGIN Cleaning the Printhead Cleaning the Printhead (AUTOMATIC) If printouts are faint or have gaps, you should clean the print head to clear the clogged nozzles. Clean the print head only if print quality declines or image colors are incorrect. Ink is consumed for all colors or selective color channels, depending on the cleaning method selected.
  • Page 52 BEFORE YOU BEGIN Cleaning the Printhead Chose the desired level and Auto cleaning Step 3 mode from the shown list • WHITE NORMAL (only White Normal) • WHITE HEAVY (only White Normal) • ALL NORMAL (all channels Normal) • ALL HEAVY (all channels Heavy) Once the cleaning process has started the per- Step 4 centage of the cleaning process will be shown...

  • Page 53: Cleaning The Printhead (Manual)

    BEFORE YOU BEGIN Cleaning the Printhead Cleaning the Printhead (MANUAL) If printouts are faint or have gaps, you should clean the print head to clear the clogged nozzles. Clean the print head AUTOMATICALY first and the proceed with the MANUAL procedure only if print quality declines or image colors are incorrect.
  • Page 54 BEFORE YOU BEGIN Printer Usage Guidlines Press the CARRIAGE UNLOCK button on the Step 3 touchscreen display to initiate the Carriage unlock procedure and follow the next step. NOTE: Wait for the machine to finish unlocking the head carriage unit. Open the machine front cover and continue to Step 4 the next step...
  • Page 55 Soak the cleaning stick into the cleaning liquid and follow the next step. Note: Make sure to always use the genuine Azon cleaning liquid. Using any other liquids especially alcohol based could end up harming your printhead. Pour some cleaning liquid in...
  • Page 56 BEFORE YOU BEGIN Printer Usage Guidlines When finished the printhead should be without Step 9 any debris or old ink residue. Note: Right picture shows how a clean print- head Teflon coated bottom looks like when clean Close the maintenance cover and continue to Step 10 the next step Close the Printer Top Cover and continue to the...
  • Page 57 BEFORE YOU BEGIN Printer Usage Guidlines Initiate the Carriage lock procedure Step 12 Note: It is Highly advisable to perform a PRIN READY procedure and make a nozzle check after performing the Printhead maintenance. After the booting process has finished , Run the Step 13 “PRINT READY”...

  • Page 58: Cleaning The Capping Unit

    BEFORE YOU BEGIN Cleaning the Capping unit Cleaning the Capping Unit If printouts are faint or have gaps, you should clean the print head to clear the clogged nozzles. Clean the print head only if print quality declines or image colors are incorrect. Ink is consumed for all colors or selective color channels, depending on the cleaning method selected.
  • Page 59 BEFORE YOU BEGIN Cleaning the Capping unit Press the CARRIAGE UNLOCK button on the Step 3 touchscreen display to initiate the Carriage unlock procedure and follow the next step. NOTE: Wait for the machine to finish unlocking the head carriage unit. Open the machine front cover and continue to Step 4 the next step...
  • Page 60 Soak the cleaning stick into the cleaning liquid and follow the next step. Note: Make sure to always use the genuine Azon cleaning liquid. Using any other liquids especially alcohol based could end up harming your printhead. Pour some cleaning liquid in...
  • Page 61 BEFORE YOU BEGIN Cleaning the Capping unit When finished the printhead should be without Step 9 any debris or old ink residue. Note: Right picture shows how a clean printhead looks like Close the maintenance cover and continue to Step 10 the next step Close the Printer Top Cover and continue to the Step 11...
  • Page 62 BEFORE YOU BEGIN Cleaning the Capping unit When finished closing the printer compart- Step 9 ments , press the “carriage lock” procedure and wait for the process to finish. Printhead will lock itself into position and machine will boot into ready mode. After the booting process has finished , Run the Step 10 “PRINT READY”...

  • Page 63: Cleaning Or Replacing The Wiper Blade

    BEFORE YOU BEGIN Cleaning The Wiper Blade Cleaning Or Replacing The Wiper Blade If printouts are faint or have gaps, missing nozzles or drops of ink on the media you should clean the wiper blade. Print head wiper blade does exactly as its description describes. After any print head cleaning or ink purging cycle is performed, the ink stack unit raises to bring the wiper blade into soft contact with the underside of print head to remove excess ink.
  • Page 64 BEFORE YOU BEGIN Cleaning The Wiper Blade Press the CARRIAGE UNLOCK button on the Step 3 touchscreen display to initiate the Carriage unlock procedure and follow the next step. NOTE: Wait for the machine to finish unlocking the head carriage unit. Open the machine front cover and continue to Step 4 the next step...
  • Page 65 Soak the cleaning stick into the cleaning liquid and follow the next step. Note: Make sure to always use the genuine Azon cleaning liquid. Using any other liquids especially alcohol based could end up harming your printhead. Pour some cleaning liquid in...
  • Page 66 Soak the cleaning stick into the cleaning liquid and follow the next step. Note: Make sure to always use the genuine Azon cleaning liquid. Using any other liquids especially alcohol based could end up harming your printhead. Pour some cleaning liquid in...
  • Page 67 BEFORE YOU BEGIN Cleaning The Wiper Blade Try And clean the wiper blade rubber surface Step 6 by scrubbing it with the cleaning stick. Note: If the wiper blade seems warped , replace the wiper blade assembly. Typical wip- er lifetime is about 90 days. When finished cleaning or replacing , its time Step 7 to position the wiper blade assy.
  • Page 68 BEFORE YOU BEGIN Cleaning The Wiper Blade Initiate the “TOGGLE WIPER” procedure to Step 9 return the wiper back into in to its original place. Note: when finished cleaning and the wiper toggle is initiated , the capping unit and waste pad should be visible Close the maintenance cover and continue to Step 10...
  • Page 69 BEFORE YOU BEGIN Cleaning The Wiper Blade When finished closing the printer compart- Step 12 ment , press the “carriage lock” procedure and wait for the process to finish. Printhead will lock itself into position and machine will boot into ready mode. After the booting process has finished , Run the Step 13 “PRINT READY”...

  • Page 70: Waste Ink Disposal

    BEFORE YOU BEGIN Waste Ink Disposal Waste Ink Disposal When you see the Prepare empty waste ink bottle message on the printer's LCD screen, you need to replace the waste ink bottle according to these guidelines: • Dispose of the entire content of the maintenance box; do not pour waste ink into another container. •...

  • Page 71: Maintenance Box Reset Procedure

    BEFORE YOU BEGIN Maintenance Box Reset Procedure Maintenance Box Reset Procedure When you see the Prepare empty waste ink bottle message on the printer's LCD screen, you need to replace the maintenance box according to these guidelines: Remove the Maintenance box from its holder Step 1 on the machine.
  • Page 72 BEFORE YOU BEGIN Minutes Maintenance Box Reset Use the included chip resitter and align the Step 3 resitter contacts to the chip. Gently press down the resitter , the LED light will flash RED first and should shine green at the end . Note: If the LED keeps glowing RED after the flashing you will need to replace the maintenance box with a new one.

  • Page 73: Replacing The Ink Bottles

    Azon recommends the use of genuine ink Azon cannot guarantee the quality or reliability of non-genuine ink. The use of non-genuine ink may cause damage that is not covered by Azon’s warranties, and under certain circumstances, may cause erratic printer behavior.
  • Page 74 Setting Up Your Printer Filling the ink bottles in the printer Opening the ink Bottles Step 1 Ink Bottles Access Control Panel with right cursor arrow on LCD Touch Screen Open up the cork of the bottle and flip Step 2 it for 180 degrees.

  • Page 75: Filling The Ink Bottles In The Printer

    BEFORE YOU BEGIN Filling the ink bottles in the printer Filling the Ink bottles in the printer Check your display for empty ink bottles. Step 1 Make sure the bottle is physically empty or nearly empty at the back of the print- Head over to the MANUAL CLEANING Step 2 menu on the touch screen display and...
  • Page 76 BEFORE YOU BEGIN Filling the ink bottles in the printer Open the machine maintenance cover by Step 4 pulling the door knob on the far left side of the machine. Open the machi ne Ink compartment door at Step 5 the back of the printer and follow the next step.
  • Page 77 BEFORE YOU BEGIN Filling the ink bottles in the printer Fill in the missing ink making sure to pour Step 7 into the correct bottle on the machine side. CAUTION Poring i ncorrect ink into the main tan can result in poor printing quality and additi onal issues.
  • Page 78 BEFORE YOU BEGIN Filling the ink bottles in the printer Use the new chip and slide it into its marked Step 10 position and continue to the next step. Make sure that the chip you have replaced is Step 11 being recognized by the machine.
  • Page 79 BEFORE YOU BEGIN Filling the ink bottles in the printer At this point do not touch anything as the ma- Step 13 chine will verify the ink automatically. Wait fort the process to finish and the machine becomes READY. After machine becoming ready it is highly Step 14 advisable to perform the PRINT READY Procedure before continuing your production.
  • Page 80 BEFORE YOU BEGIN Cleaning the Linear Encode Scale Cleaning The Linear Encoder Scale If printouts are faint or have gaps, missing nozzles or drops of ink on the media you should clean the wiper blade. Print head wiper blade does exactly as its description describes. After any print head cleaning or ink purging cycle is performed, the ink stack unit raises to bring the wiper blade into soft contact with the underside of print head to remove excess ink.
  • Page 81 BEFORE YOU BEGIN Cleaning the Linear Encode Scale Press the CARRIAGE UNLOCK button on the Step 3 touchscreen display to initiate the Carriage unlock procedure and follow the next step. NOTE: Wait for the machine to finish unlocking the head carriage unit. Open the machine front cover and continue to Step 4 the next step...
  • Page 82 BEFORE YOU BEGIN Cleaning the Linear Encode Scale Slide the head carriage all the way to the left Step 6 side of the machine so it is not in the way dur- ing maintenance. Use a microfiber cloth which you can soak in Step 7 distilled water.
  • Page 83 BEFORE YOU BEGIN Cleaning the Linear Encode Scale Close the maintenance cover and continue to Step 9 the next step Close the Printer Top Cover and continue to the Step 10 next step When finished closing the printer compart- Step 11 ment , press the “carriage lock”...
  • Page 84 BEFORE YOU BEGIN Cleaning the Linear Encode Scale After the booting process has finished , Run the Step 12 “PRINT READY” function and make a nozzle check to ensure everything is working correctly Primo User Guide...

  • Page 85: Printhead Alignment

    BEFORE YOU BEGIN Printhead Alignemnt Printhead Alignment Properly aligning the print head ensures the best print quality. If banding appears on your prints, if they look grainy or blurry, or if you see misregistration or “ghosting,” you need to align the print head. Although you can align the print head using the printer utility software, aligning the printer from the control panel will quickly + perform the most thorough alignment.
  • Page 86 BEFORE YOU BEGIN Printhead Alignemnt Printhead Alignment Preparation before making the head alignment : • Load the DTF roll media in the machine • Select the proper Media Type : Premium Glossy 250 • Make sure the nozzle check is complete and there are no missing nozzles. •...
  • Page 87 BEFORE YOU BEGIN Printhead Alignemnt Select an adjustment item. When ad- Step 4 justing manually Press the d/u buttons to select Manual, and then press the r button. Proceed to the next Step. Press the d/u buttons to select Bi-D 2- Step 5 color, and then press the Z button.

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