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hanshow HS C09979 Product Manual

Esl controller
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Hanshow ESL Controller HS_C09979 Product Manual
V1.0.1
HS-AP-USB5001
For more information, visit our website at:
https://www.hanshow.com

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Summary of Contents for hanshow HS C09979

  • Page 1 Hanshow ESL Controller HS_C09979 Product Manual V1.0.1 HS-AP-USB5001 For more information, visit our website at: https://www.hanshow.com...
  • Page 2 Hanshow. Offenders will be liable for any and all damages caused by their offence hereof and will be subject to all remedies that Hanshow is entitled to seek under applicable laws.

  • Page 3: About The Document

    If the instructions contained in this manual are insufficient to resolve issues that occur during device operation or maintenance, please contact Hanshow Technical Customer Service Center (China: 400-0365-305; Netherlands: 0800-022-5037; Belgium: 0800-71-335; France: 0800-91-7602; Thailand: 1800-011-185) directly, we will provide you with multi-channel technical services.

  • Page 4: Symbol Description

    Hanshow ESL Controller HS_C09979 Product Manual SYMBOL DESCRIPTION Icon Description Information indicated with this icon should be paid special attention and attached great importance by the reader. Information indicated with this icon is the explanation on the formal text for the readers to comprehend the text better.

  • Page 5: Table Of Contents

    8 Warranty policy ........................32 9 Contact information ........................ 32 10 FCC ID warning ........................33 10.1 Warning for nameplate ....................33 10.2 Warning for product manual ..................33 11 IC STATEMENT ........................34 Hanshow Copyright Reserved © Hanshow Technology Co., Ltd.

  • Page 6: Overview

    HS_C09979 works in 2.4GHz wireless frequency band for data transmission and information interaction between ESL-Working and ESLs. HS_C09979 adopts modular and omnidirectional in-board antenna design. And it is equipped with an ARM Cortex- A7 processor, RF and other modules, supporting all Hanshow products. HS_C09979 appearance is shown in Figure 1-1.
  • Page 7 Hanshow ESL Controller HS_C09979 Product Manual Figure 1-2 HS_C09979 Physical interface diagram NOTE: The above image is for reference only, the actual product prevails. Table 1-1 Function description for HS_C09979’s interfaces Interface name Description USB interface A USB 2.0 interface used for power port and virtual network port.

  • Page 8: Software Characteristics

    In addition, online update can be supported.  Smart dual-system: Dual-system is supported for the sake of automatically disaster recovery capacity.  Compatibility: Can support both Hanshow 3 and 5 generation ESL products.  Administrative configuration: Can support Webpage configuration.
  • Page 9 Hanshow ESL Controller HS_C09979 Product Manual Table 1-2 HS_C09979 specifications ITEM DESCRIPTION Input voltage DC 5V Rated current 300mA Power supply Max. power 2.5W Other Over-load/over-voltage/over-heat protection 2,402MHz ~ 2,480MHz Working frequency 2,478MHz ~ 2,493MHz (only applies to Japan) Output power...

  • Page 10: Ex-Factory State Description

    Hanshow ESL Controller HS_C09979 Product Manual 2 Ex-factory state description 2.1 Nameplate information The nameplate of HS_C09979 contains the following implications, as shown in Figure 2-1.  IP and MAC address are the default configuration of HS_C09979.  IP address can be modified through configuration page.

  • Page 11: Product Features

    Hanshow ESL Controller HS_C09979 Product Manual 3 Product features 3.1 System architecture Hanshow ESL system is composed by Electronic Shelf Label (ESL), ESL controller (AP), ESL-Working, PriSmart, database, integration server, monitoring system and Handheld Terminal (PDA), as shown in Figure 3-1.

  • Page 12: Features

    Hanshow ESL Controller HS_C09979 Product Manual 3.2 Features As an integral part of Hanshow’s ESL system, ESL controller handles the data transmission and information exchanges between ESL and ESL-Working; while ESL- Working implements ESL management, business control and obtains ESL reported messages via ESL controller.

  • Page 13: Feature List

    Hanshow ESL Controller HS_C09979 Product Manual 3.3 Feature list ESL system features are shown in Table 3-1. Table 3-1 Feature list FEATURE DESCRIPTION Users can configure network, set ESL-Working, reboot ESL controller, Webpage describe the device, set NTP server, change password, restore factory configuration setting and upgrade system.

  • Page 14: Product Operation

    Hanshow ESL Controller HS_C09979 Product Manual 4 Product operation 4.1 Key operation Reset hole supports press and hold and press, each owns different function. Press 4.1.1 Press is used to switch IP address acquisition mode. This feature is strictly limited and just to operate when AP is not connected to network.

  • Page 15: Parameter Setting

    2.5.4 Template group, via the UI group of API. ESL controller configurations Configure Aruba Wi-Fi AP as follows: 1. Add Hanshow USB Dongle. Log in to Aruba Wi-Fi AP and execute the command lines as shown in Figure 4-1: Figure 4-1 Add Hanshow USB Dongle 2.
  • Page 16 Hanshow ESL Controller HS_C09979 Product Manual a. Check USB port status by executing the command, as show port status shown in Figure 4-2. Figure 4-2 Check USB port status b. Check wired port status by executing the show wired-port-settings command, as shown in Figure 4-3.

  • Page 17: Hs_C09979 Parameter Configurations

    Hanshow ESL Controller HS_C09979 Product Manual c. Check data communication of USB port as shown in Figure 4-6. Figure 4-6 Check data communication of USB port NOTE: More information about integration settings and configuration information please refer to the documentations at Aruba official websites, as shown below: ...
  • Page 18 Hanshow ESL Controller HS_C09979 Product Manual Figure 4-7 Login page Figure 4-8 Password setting page Hanshow Copyright Reserved © Hanshow Technology Co., Ltd.
  • Page 19 Hanshow ESL Controller HS_C09979 Product Manual If the password does not meet the security rules, a prompt message appears, as shown Figure 4-9. Figure 4-9 Password setting prompt 1 Hanshow Copyright Reserved © Hanshow Technology Co., Ltd.
  • Page 20 Hanshow ESL Controller HS_C09979 Product Manual If the password is set incorrectly, a prompt message appears, as shown in Figure 4-10. Figure 4-10 Password setting prompt 2 NOTE:  Both Chinese and English are supported, switch the language you want in upper-right corner.
  • Page 21 Hanshow ESL Controller HS_C09979 Product Manual HS_C09979’s configuration homepage is as shown in Figure 4-11. Figure 4-11 Configuration homepage The configuration items are illustrated as shown in Table 4-2. Table 4-2 Configuration option description CONFIGURATION ITEM DESCRIPTION Network Used to set network parameters.

  • Page 22: Network Setting

    Hanshow ESL Controller HS_C09979 Product Manual Network setting Network setting is used for setting network parameter of HS_C09979. It supports two IP types: IPv4 and IPv6; two IP address acquisition modes: DHCP or static IP. If IP type is IPv4, the configuration page is shown in Figure 4-12.

  • Page 23: Configuration Option

    Hanshow ESL Controller HS_C09979 Product Manual The configuration options are illustrated as shown in Table 4-3. Table 4-3 Configuration option description CONFIGURATION OPTION DESCRIPTION Support IPv6/IPv4 dual protocol stacks. To configure the IP type parameters when selecting IPv4.  When set to OFF, IP address should be configured manually.
  • Page 24 Hanshow ESL Controller HS_C09979 Product Manual If IP type is IPv6, the configuration page is shown in Figure 4-13. Figure 4-13 Network configuration page 2 Hanshow Copyright Reserved © Hanshow Technology Co., Ltd.
  • Page 25 Hanshow ESL Controller HS_C09979 Product Manual The configuration items are illustrated as shown in Table 4-4. Table 4-4 Configuration option description CONFIGURATION ITEM DESCRIPTION Support IPv6/IPv4 dual protocol stacks. To configure the IP type parameters when selecting IPv6.  When set to OFF, IP address should be configured manually.
  • Page 26 Hanshow ESL Controller HS_C09979 Product Manual ESL-Working setting This can set IP address and port number of ESL-Working, as shown in Figure 4-14. Figure 4-14 ESL-Working setting Hanshow Copyright Reserved © Hanshow Technology Co., Ltd.
  • Page 27 Hanshow ESL Controller HS_C09979 Product Manual Each configuration item is illustrated as shown in Table 4-5. Table 4-5 Configuration option description CONFIGURATION ITEM DESCRIPTION  When set to OFF, you need to set the related ESL- Working parameters manually. AUTO search ...
  • Page 28 Hanshow ESL Controller HS_C09979 Product Manual Reboot AP Click Reboot AP, click OK on pop-up box, the device will reboot. Reboot AP takes about 1min, as shown in Figure 4-15. Figure 4-15 Reboot device Hanshow Copyright Reserved © Hanshow Technology Co., Ltd.

  • Page 29: Ntp Setting

    Hanshow ESL Controller HS_C09979 Product Manual AP description This can add custom information for AP record and recognition, as shown in Figure 4-16. Figure 4-16 AP description NTP setting NTP setting can add custom device acquisition time, easy to synchronize time in time...

  • Page 30: Change Admin Password

    Hanshow ESL Controller HS_C09979 Product Manual Change admin password This is used for changing login password, as shown in Figure 4-18. Figure 4-18 Change password Hanshow Copyright Reserved © Hanshow Technology Co., Ltd.

  • Page 31: Restore Factory Settings

    Hanshow ESL Controller HS_C09979 Product Manual Restore factory settings Click Restore factory settings, click OK on pop-up box, the device will restore factory settings and reboot. Restore factory settings takes about 1min, as shown in Figure 4-19. Figure 4-19 Restore factory setting NOTE: ...

  • Page 32: Upgrade Firmware

     To upgrade main PCB and four-way RF sub-PCB during the upgrade.  The entire upgrade procedure takes about 5min. For more information, please refer to Hanshow ESL Controller HS_C09979 Upgrade Manual. 4.3 Workflow Specific workflow is as follows: 1.

  • Page 33: Faq

    Hanshow ESL Controller HS_C09979 Product Manual 5 FAQ 5.1 Hardware FAQ ESL controller cannot be powered on, LED does not work 5.1.1 Handling procedure:  Confirm whether the device has USB port that can support virtual Ethernet port feature.  Confirm whether USB power supply device can support at least 500mA supply current.

  • Page 34: Return And Repair Instruction

    Hanshow ESL Controller HS_C09979 Product Manual 6 Return and repair instruction 6.1 Return and repair process Figure 6-1 Return and repair process chart 6.2 Repair time limit Repair of faulty device: since the faulty device is received by Party B and Party B confirms that the faulty device is within repair range;...

  • Page 35: Maintenance

    Hanshow ESL Controller HS_C09979 Product Manual 7 Maintenance Please follow below advices when installing and using HS_C09979 ESL controller. Table 7-1 Precautions and suggestions Items Description  Keep AP operating in standard temperature and humidity.  The AP operates best in normal indoor conditions. To prevent...
  • Page 36 5m.  If the shelf height is 3m ~ 5m, it is recommended that the installation distance of two Hanshow APs is about 20m and at least 5m.  If shelf height exceeds 5m, the installation height of AP is...

  • Page 37: Warranty Policy

    Hanshow ESL Controller HS_C09979 Product Manual 8 Warranty policy The product is guaranteed for 1 year since it is delivered. If you still need Hanshow’s after sales services after the warranty period, please provide Hanshow with a warranty extension agreement in written form 1 month before warranty period expires.

  • Page 38: Fcc Id Warning

    Hanshow ESL Controller HS_C09979 Product Manual 10 FCC ID warning 10.1 Warning for nameplate This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.

  • Page 39: Ic Statement

    Hanshow ESL Controller HS_C09979 Product Manual 11 IC STATEMENT This device complies with Industry Canada’s licence-exempt RSSs. Operation is subject to the following two conditions: (1) This device may not cause interference; and (2) This device must accept any interference, including interference that may cause undesired operation of the device.

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