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Matica SYSTEM 700 Manual

Flexible platform for volume card issuance
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FLEXIBLE PLATFORM
FOR VOLUME
CARD ISSUANCE
OPERATOR MANUAL
Revision 1.1

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Summary of Contents for Matica SYSTEM 700

  • Page 1 FLEXIBLE PLATFORM FOR VOLUME CARD ISSUANCE OPERATOR MANUAL Revision 1.1...
  • Page 2 Copyright Important: the technical information contained in this manual is property of MATICA System S.r.l. and is secured by copyright. The terms of the license define and specify permitted uses and other limitations. Reproduction of any part of this manual, in any form, is forbidden without the explicit written permission of MATICA System S.r.l.

  • Page 3: Table Of Contents

    Contents Table of contents Chapter 1 – Introduction ............4 Specifications ................4 Warnings ................... 6 Choice of site................6 Removal of the package ............... 7 Chapter 2 – Start up ..............9 Installation................. 9 Working cycle ................10 Chapter 3 – Consumables ............

  • Page 4: Chapter 1 - Introduction

    Chapter 1 - Introduction Chapter 1 – Introduction 1.1 Specifications Cabinet Size Single Feed/Unload Width: 15.6 cm (6.1”) Double Feed/Unload Width: 28.3 cm (11.1”) Standard Cabinet Width: 37.2 cm (14.6”) Height (incl. support): 150 cm (59.1”) Standard Cabinet Depth: 55 cm (21.7”) Double Feed Depth: 61 cm (24”) System 7000 Operator Manual Rev.
  • Page 5 Chapter 1 - Introduction Productivity Speed depending on the system configuration Printing Mode Thermal Transfer and Sublimation 300 DPI Edge-to-edge printing Card Format ISO CR80 – ISO 7810 Hopper Capacity Input: 600 cards Output: 500 embossed cards (approx.) Comm. Interface The machine weight depends on the system configuration.

  • Page 6: Warnings

    Chapter 1 - Introduction 1.2 Warnings Respect these warnings and follow the indications labeled on the system. Power the system through the electrical power supply indicated on the related label. Connect the system to plugs-in provided with a grounding device. Avoid using plugs-in placed on the same circuit in connection with machines starting up and stopping periodically.

  • Page 7: Removal Of The Package

    Chapter 1 - Introduction 1.4 Removal of the package The system is delivered in a wooden case. It’s necessary to pay attention to the size of the infrastructures (doors, hoists, etc.) through witch the machine must be passed to be definitively settled in its site. To dismantle the case, unscrew all the front cover and remove the cover;...
  • Page 8 Chapter 1 - Introduction Pull out the machine and its support crossbars using a fork lift. Remove the support crossbars under the machine. Remove the polystyrene protections and the film. It is advisable to keep the case and the protective materials for possible reuse.

  • Page 9: Chapter 2 - Start Up

    Chapter 2 – Start up Chapter 2 – Start up 2.1 Installation The system specifications are written on the machine label; verify that the voltage marked on the label corresponds with your country voltage supply. Connect the power cord on the machine support to the wall socket, then connect the LAN interface cable on the back panel of the system.

  • Page 10: Working Cycle

    Chapter 2 – Start up 2.2 Working Cycle To perform a working cycle you must introduce the plastic cards to be personalized into the automatic Input Hopper, with the magnetic stripe on the bottom right side of the card. Then you had to run the desired job with the Maticard Pro software.
  • Page 11 Chapter 2 – Start up If the card it’s moved towards a Smart Station, this module can be equipped with a Chip contact, a Chip contactless, a Barcode reader and a OCR reader to personalize the card. System 7000 Operator Manual Rev.
  • Page 12 Chapter 2 – Start up If the card it’s moved towards a Transport, this module just passes the card to the next module. If the card it’s moved towards an Encoder, this module encodes (write & read) the magnetic stripe present on the card, with a capacity of reading and writing 3 tracks at high or low coercivity.
  • Page 13 Chapter 2 – Start up If the card it’s moved towards a Multiple Smart Card personalization module, this one can manage the personalization of the chip present up to five cards in the same time. The mechanism works as an “elevator” by which the 5-station Smart Card module raises itself one station at the time until all 5 stations have been loaded, upon which the module descends to its initial position.
  • Page 14 Chapter 2 – Start up If the card it’s moved towards a Small Transport, this module just passes the card to the next module. System 7000 Operator Manual Rev. 1.1 Page 14/46...
  • Page 15 Chapter 2 – Start up If the card it’s moved towards a Flip Over, this module can simply pass the card to the next module, if the card has to be printed on the top side, or rotate it 180° if the card has to be personalized on the bottom side. System 7000 Operator Manual Rev.
  • Page 16 Chapter 2 – Start up If the card it’s moved towards a Thermal Printer, this module performs a 300 dpi graphic printing of the card in the desired position; the printing could be black, black with overlay protection, scratch off or full color with overlay protection, depending on the ribbon type.
  • Page 17 Chapter 2 – Start up If the card it’s moved towards a Laser, this module engraves the card in the desired position. The Laser Module needs a vacuum system to avoid the dispersion of harmful dust (please refer to the related documentation). System 7000 Operator Manual Rev.
  • Page 18 Chapter 2 – Start up If the card it’s moved towards an Embosser, this module emboss the characters present into its drum in the desired position on the card. This module can be equipped with two indent module, front and rear, to perform the indenting personalization of both sides of the card in a single pass.
  • Page 19 Chapter 2 – Start up If the card it’s moved towards a Tipper, this module colors the embossed characters; the color depends on the kind of ribbon mounted. System 7000 Operator Manual Rev. 1.1 Page 19/46...
  • Page 20 Chapter 2 – Start up At the end of the cycle, the card is stored in the Output module; if the card is well personalized will be in the upper Output Hopper, while if the card is rejected or defective will be in the lower Reject Box. System 7000 Operator Manual Rev.

  • Page 21: Chapter 3 - Consumables

    Chapter 3 – Consumables Chapter 3 – Consumables 3.1 Changing Thermal module cleaning tape When the Thermal Printer cleaning tape is finished (fig. 1), you have to replace it, in order to avoiding plastic cards from dust before printing. First of all you must remove the used tape from its rolls (fig. 2). fig.

  • Page 22: Changing Thermal Module Printing Ribbon

    Chapter 3 – Consumables 3.2 Changing Thermal module printing ribbon When the Thermal printing ribbon is finished (fig. 1), you must replace it. First of all you had to unhook the print head by pulling the related spring (fig. 2), in this way the head lifts up horizontally. fig.
  • Page 23 Chapter 3 – Consumables Then you have to put the new ribbon over its inserts, with the full spool of the ribbon in the right inserts and the empty spool in the left ones (fig. 4). Be sure that the ribbon runs over its spools, and also that the large ends of the ribbon spools will be in the inner inserts and the narrow ends in the outer ones.
  • Page 24 Chapter 3 – Consumables Now you can insert also the empty spool (fig. 6). fig. 6 Finally push down the print head (fig. 7) in order to hook the related pin to the module (fig. 8). fig. 7 fig. 8 System 7000 Operator Manual Rev.

  • Page 25: Changing Top Indent Ribbon

    Chapter 3 – Consumables 3.3 Changing Top Indent ribbon To change the Top Indent ribbon, first of all you must unscrew the two cover disk knobs and remove the two disks (fig. 1). Cover disk Knob Knob Cover disk fig. 1 Now you can remove the used ribbon (fig.
  • Page 26 Chapter 3 – Consumables Then you can insert the empty spool on the left disk matching one of the spool hole with the related disk pin and full spool on the right disk matching one of the spool hole with the related disk pin; be sure that the ribbon unwinds on the left side of the full spool (fig.
  • Page 27 Chapter 3 – Consumables Fasten the ribbon on the empty spool with a stick tape (fig. 5). Stick tape fig. 5 Match the hole on each of the two cover disks with the related ones on the ribbon disks and tighten the disks knobs into the aforesaid holes (fig. 6). Cover disk Knob Knob...

  • Page 28: Changing Rear Indent Ribbon

    Chapter 3 – Consumables 3.4 Changing Rear Indent ribbon To change the Rear Indent ribbon, first of all you must unhook the desired Indent cartridge by pulling the related lever on the right side (fig. 1). Lever fig. 1 Now you can pull out the lower cartridge (fig. 2). fig.
  • Page 29 Chapter 3 – Consumables At this point you need to lift up the ribbon cover (fig. 5) and remove the used ribbon from the cartridge (fig. 6). fig. 5 fig. 6 Now you can insert the new ribbon in the related pins with the full spool on the left pin and the empty spool on the two right pins (fig.
  • Page 30 Chapter 3 – Consumables Now you have to put the side projections of the lower cartridge in the related left (fig. 10) and right (fig. 11) inserts on the module Insert fig. 10 Insert fig. 11 Finally you must push the cartridge in order to hook it, paying attention to pass the ribbon over the lower punches (fig.

  • Page 31: Changing Tipper Ribbon

    Chapter 3 – Consumables 3.5 Changing Tipper ribbon When the Tipper ribbon is finished (fig. 1) you have to unhook the ribbon cartridge, by pulling the black knob on the left of the module, in order to extract the cartridge itself (fig. 2). Knob Knob fig.
  • Page 32 Chapter 3 – Consumables Then you can extract the old carton core (fig. 5) and insert in the same position the new ribbon by pulling the related disk spring (fig. 6). Be careful that the ribbon unwinds over the core. fig.
  • Page 33 Chapter 3 – Consumables At this point you have to pull up the ribbon, pass it over the upper shaft, and put the cartridge in its beginning position on the module (fig. 9); then you can hook the cartridge by pushing it until the black knob clicks (fig.
  • Page 34 Chapter 3 – Consumables Finally you have to push the black button on the module (fig. 13) in order to tighten the ribbon and wind it on the top spool (fig. 14). fig. 13 fig. 14 System 7000 Operator Manual Rev.

  • Page 35: Chapter 4 - Error List

    Chapter 4 – Error List Chapter 4 – Error List When an error occurred the PC will show the messages listed below. Apply the proper procedure to remove the error condition and read carefully the error comments. If there are more modules of the same kind in the system, in order to distinguish which module generated the error, the related module name is followed by a number that represents the order, in the working cycle, of one module compared to the other ones of that kind.
  • Page 36 Chapter 4 – Error List ERROR CODE POSSIBLE CAUSES 0001 ENCODER x Communication error with the Encoder board. NOT CONNECTED 0002 ENCODER x System error; please contact the technical support. NACK ANSWERED 0003 ENCODER x System error; please contact the technical support RESET (NACK-3!!) 3004 ENCODER x Card already present inside the module while expected free.
  • Page 37 Chapter 4 – Error List ERROR CODE POSSIBLE CAUSES 0001 TRANSPORT x Communication error with the Transport board. NOT CONNECTED 0002 TRANSPORT x System error; please contact the technical support. NACK ANSWERED 0003 TRANSPORT x System error; please contact the technical support RESET (NACK-3!!) 3004 TRANSPORT x Card already present inside the module while expected free.
  • Page 38 Chapter 4 – Error List ERROR CODE POSSIBLE CAUSES 0001 ROTATOR x Communication error with the Rotator board. NOT CONNECTED 0002 ROTATOR x System error; please contact the technical support. NACK ANSWERED 0003 ROTATOR x System error; please contact the technical support RESET (NACK-3!!) 3004 ROTATOR x Card already present inside the module while expected free.
  • Page 39 Chapter 4 – Error List ERROR CODE POSSIBLE CAUSES 0001 TIPPER x Communication error with the Tipper board. NOT CONNECTED 0002 TIPPER x System error; please contact the technical support. NACK ANSWERED 0003 TIPPER x System error; please contact the technical support RESET (NACK-3!!) 3004 TIPPER x Card already present inside the module while expected free.
  • Page 40 Chapter 4 – Error List ERROR CODE POSSIBLE CAUSES 0001 THERMO x Communication error with the Thermo board. NOT CONNECTED 0002 THERMO x System error; please contact the technical support. NACK ANSWERED 0003 THERMO x System error; please contact the technical support RESET (NACK-3!!) 3004 THERMO x Card already present inside the module while expected free.
  • Page 41 Chapter 4 – Error List ERROR CODE AND DESCRIPTION SYMPTOM AND CORRECTIVE ACTION 0001 EMBOSSER x Communication error with the Embosser board. NOT CONNECTED 0002 EMBOSSER x System error; please contact the technical support. NACK ANSWERED 0003 EMBOSSER x System error; please contact the technical support RESET (NACK-3!!) Check for X home sensor: a) X home sensor is dirty: clean it with compressed air or...
  • Page 42 Chapter 4 – Error List ERROR CODE AND DESCRIPTION SYMPTOM AND CORRECTIVE ACTION The clamp holds the card, but the embossing cycle doesn’t start. Check the entry sensor: a) Entry sensor is dirty: clean it with compressed air or lint free cloth;...

  • Page 43: Chapter 5 - Cleaning And Maintenance

    To clean all the transport rolls of the system and the Encoder module head, you must absolutely use isopropyl alcohol; at this purpose you can ® use an apposite cleaning card supplied by MATICA ® ® It is recommended to use the aforesaid products only for the indicated components, in order to avoid damaging the system.
  • Page 44 Chapter 5 – Cleaning and maintenance When the Thermal Printer module has to be cleaned, every 5,000 cards, the right led on its own console starts to blink a red light (fig. 1). fig. 1 To clean the print head you must use a PVC printer cleaning kit (fig. 2) provided with a cleaning card (fig.
  • Page 45 Chapter 5 – Cleaning and maintenance Push and hold the right button on the module console (fig. 6). fig. 6 Now the card passes under the print head (fig. 7). fig. 7 At the end of the cleaning cycle, it goes into the second Flip Over (fig. 8) where you can take the card away.

  • Page 46: Preventive Maintenance Schedule

    Chapter 5 – Cleaning and maintenance 5.2 Preventive maintenance schedule The S7000 Card Personalization Systems have been designed and manufactured using high quality high technologies materials guaranteeing so, reliability, performance and long life. Nevertheless to have always the best performances of the system it’s advisable to make periodical inspections and preventive maintenances taking under control the parts listed in the “Preventive Maintenance Schedule”.