Page 1 SOUL C Operating Instructions Translation of the Original Operating Instructions 04.2025 en Doc. no.: 3370020734...
Page 2 Operating Instructions SOUL C...
Page 3: Legal Information
All figures, illustrations and display messages in this manual are examples only. Due to the wide range of options, the machine may differ from the devices shown here. Schaerer AG is liable solely for the contents of the original German document.
Page 4: Table Of Contents
Drip tray with operating unit........................24 Cup positioning aid............................24 Beverage outlet.............................25 Brewing accelerator............................26 5.10 Hot & Cold (cold beverages)........................26 5.11 Ambient light with function.......................... 26 5.12 Schaerer Coffee Link (data exchange)......................27 5.13 ProCare cleaning system overview......................27 Operating Instructions SOUL C...
Page 5 Switching off..............................57 8.6.1 Switching machine to standby......................57 8.6.2 Longer downtimes (from 1 week)....................58 Cleaning.................................. 59 Cleaning regulations and conditions......................59 Cleaning stages.............................60 Cleaning intervals............................61 Machine rinsing.............................62 9.4.1 Automatic switch-on/switch-off rinsing..................62 9.4.2 Configured rinsing processes......................62 Operating Instructions SOUL C...
Page 6 12.3.1 “Fault” display message........................96 12.3.2 “Error” display message......................... 99 12.3.3 “Instruction” display message......................99 12.3.4 “Note” display message........................ 100 12.4 Malfunctions without display messages....................100 12.4.1 Faults without display message....................100 13 Disassembly................................101 14 Disposal................................102 Operating Instructions SOUL C...
Page 7: General Information
Symbols for dangers and instructions can appear both in the operating instructions and on the machine. Character Type of danger Character Type of danger Warning of hot fluids Warning of hot surface Warning of hot steam Warning of dangerous electrical voltage Operating Instructions SOUL C...
Page 8: Instruction Signs Used
Use by unqualified staff Unauthorized modifications Technical modifications Use of non-approved spare parts The obligations agreed upon in the delivery contract, the General Terms and Conditions and the statutory regulations valid at the time of contract conclusion apply. Operating Instructions SOUL C...
Page 9: Warranty Provisions
For defects caused by non-compliance with the regulations on transport, installation and commissioning, op- eration, cleaning and maintenance of the device (e.g. operating instructions and maintenance instructions). For defects caused by the use of non-Schaerer spare parts or by faulty or negligent assembly or handling by the operator or third parties.
Page 10: Safety
Use is also subject to the General Terms and Conditions of Schaerer AG and these operating in- structions. Any other use or use beyond this is considered improper use. The manufacturer does not assume liability for any resulting damage.
Page 11: Staff Requirements
Residual risks Maximum safety is one of the most important product features at Schaerer AG. The effectiveness of the safety equipment is only guaranteed if the following chapter on preventing of injuries and health hazards is observed. These safety notes can be requested from Schaerer AG or downloaded directly from the website (schaerer.com/member) from the Media Pool.
Page 12: Risk Of Electrocution
Risk of poisoning from cleaning products! There is a risk of poisoning if cleaning products are ingested. Only use cleaning products recommended by Schaerer. Read the information on the packaging and the safety data sheet carefully before using the cleaning product. If no safety data sheet is available, request one from the distributor.
Page 13: Danger Due To Allergies
Store coffee separately from cleaning products. Use the oldest products first (“first in – first out”). Use coffee before the expiration date is exceeded. Always close opened packages tightly so that the contents remain fresh and are protected from contamination. Operating Instructions SOUL C...
Page 14: Danger Due To Heat
Only touch the beverage outlet using the provided handles. Always push the user panel up or down with both hands. Never reach into the bean hopper or the opening of the brewing unit when the machine is switched on. Operating Instructions SOUL C...
Page 15: Danger Of Property Damage
Do not operate the machine if the water supply is blocked. Otherwise the boilers will not be re- filled and the pump will run dry. Schaerer AG recommends routing the water connection with a water stop valve on the manufac- turer side to prevent water damage in the event of hose breakage.
Page 16: Technical Data
See serial plate for special equipment. The specified values correspond to the standard equipment. Operating temperature Hot water boiler Minimum operating temperature (T min.) 10 °C Operating temperature 95 °C Overpressure Hot water boiler Working pressure Operating Instructions SOUL C...
Page 17: Power Supply Connection At The Building
Power supply connection at the building The machine is supplied with a power cable including a power plug. Power supply Connection values Fuse protection at the build- 2L, PE 208–240 V AC 60 Hz 2700–3500 W 15–30 A Operating Instructions SOUL C...
Page 18: Water Connection Values
Ambient conditions Minimum: +10 °C (50 °F) Ambient temperature Maximum: +40 °C (104 °F) Maximum: 80% RH Relative humidity Maximum: 2500 m (8202 ft) Height above sea level Serial plate Type Version SOUL C coffee only Operating Instructions SOUL C...
Page 19 Fuse value on site> e.g. 20 A (above NEMA L6-20 plug) or 30 A (above NEMA L6-30 plug) Serial number > [YYCW XXXXXX] > e.g. 1935 XXXXXX An additional serial plate is located on the rear behind the lower cover plate. Operating Instructions SOUL C...
Page 20: Compliance Information
Applied standards Schaerer AG declares that this machine complies with all relevant provisions of the named directives. This decla- ration loses its validity if changes are made to the devices that have not been arranged with us. The following har- monized standards have been applied.
Page 21: Product Description
The machine is equipped with an additional operating unit on the front of the drip tray that enables navigation on the screen, making it possible for persons with disabilities to operate it. ProCare overview and details on cleaning process: See 9.5 "ProCare cleaning system“ Operating Instructions SOUL C...
Page 22: Bean Hoppers
The bean hoppers can also be removed from the machine when full. Grounds container Figure: Grounds container The coffee cakes are collected in the grounds container. The grounds container can be removed from the front of the machine and emptied. Operating Instructions SOUL C...
Page 23: Grinders
The grinder grinds the beans fresh when preparing coffee and conveys the ground powder into the brewing unit. The freshly brewed coffee is dispensed via the beverage outlet. The grinding level of the grinder is adjusted automatically. Machine feet Figure: Machine feet Operating Instructions SOUL C...
Page 24: Drip Tray With Operating Unit
Navigates to the right in the menu. Confirms the selection. Deletes the last input. Press and hold to return to the main menu. Cup positioning aid Figure: Drip tray Cup positioning aid Drip tray Cup platform Operating Instructions SOUL C...
Page 25: Beverage Outlet
The sequence of coffee and additional water is defined in the beverage configuration. The beverage outlet must be cleaned regularly. The cleaning steps are shown on the display during regular dis- play-guided cleaning. See 9 "Cleaning“ Operating Instructions SOUL C...
Page 26: Brewing Accelerator
Hot & Cold (cold beverages) Figure: Hot & Cold (cold beverages) The Hot & Cold function allows for hot and cold beverages to be dispensed alternately. 5.11 Ambient light with function Figure: Ambient light with function Operating Instructions SOUL C...
Page 27: Schaerer Coffee Link (Data Exchange)
The Schaerer Coffee Link digital solution provides comprehensive information for quality assurance as well as for monitoring and optimizing individual business processes. Various types of data can be read from the machine via the Schaerer Coffee Link web portal. 5.13...
Page 28: Connections And Interfaces
The serial plate provides information on the max- imum fuse protection and the required minimum conductor cross-section. See 3.3 "Power supply connection at the building“ See 7.3 "Installation“ Operating Instructions SOUL C...
Page 29: Operating Elements
The control panel (3) is located on the front of the drip tray. It is integrated into the operating unit and enables navigation in the display. The control panel is designed to be barrier-free in accordance with ADA guidelines. Operating Instructions SOUL C...
Page 30: Operating Elements In The Machine
The unlocking lever for the bean hoppers locks or unlocks all bean hoppers simultaneously. The cleaning product (basic) is behind the ProCare front door. The ProCare cleaning system cleans the coffee path from the brewing unit to the beverage outlet. 5.15.3 User interface Figure: User interface Operating Instructions SOUL C...
Page 31: Retrofittable Equipment Variants
The grounds container and the machine base have an opening that continues into the counter. The coffee grounds are collected in a large container under the counter. An under-counter grounds disposal unit increases the capacity for the ejected coffee cakes. Operating Instructions SOUL C...
Page 32: Decor Elements
Product description www.schaerer.com 5.16.2 Decor elements Figure: Decor elements Decor elements can be used to adapt the machine to its surroundings. Operating Instructions SOUL C...
Page 33: Transport
Risk of injury due to machine tipping over! Improper lifting of the machine can cause it to tip. A tipping or falling machine can cause injury. Do not lift the machine alone. Only lift the machine with two people. Operating Instructions SOUL C...
Page 34 Secure the machine on the trolley and pull the trolley. Disconnect the following connections before relocating the machine: Drinking water supply Power supply Waste water outlet Make sure that the new location has no obstacles or uneven spots. Operating Instructions SOUL C...
Page 35: Installation And Commissioning
5. Keep the original packaging for possible return. 7.1.2 Unpacking accessories The following accessory parts are delivered: Operating instructions and declaration of conformity supplementary sheet Cleaning product (according to machine equipment) Brush for cleaning inside of grounds container Small cleaning brush Operating Instructions SOUL C...
Page 36: Setup
All connections on the machine side are ready for use on delivery. 1. For better accessibility, position the rear of the machine approx. 5 cm (2”) above the support plate. 2. Prepare the connections on the installation side. Operating Instructions SOUL C...
Page 37: Connecting Power
Schaerer AG advises against the use of an extension cord. If an extension cord is used in spite of this advice (minimum cross-section: 14 AWG), observe the manufacturer data for the cable (op- erating instructions) and comply with the locally applicable regulations.
Page 38: Connecting Water
The pH value must be between 6.5 and 7. Always use the new hose set supplied with the machine (fresh/waste water hose). Drinking water connection The drinking water connection is come from a mains water supply. Operating Instructions SOUL C...
Page 39: Display-Guided Commissioning
The Supplementary Instructions for Water Quality contain information on recording water values and the use of filter techniques. The supplementary instructions can be requested from Schaerer AG or downloaded directly from the website (www.schaerer.com/member) from the Media Pool. Display-guided commissioning The machine is commissioned by the service technician on site at the premises of the operator.
Page 40: Operation
4. Only add enough so that the contents do not touch the container cover. 5. Close the bean hopper with the cover. P The bean hopper is refilled. P The coffee beans do not touch the cover. Operating Instructions SOUL C...
Page 41: Opening And Closing User Panel
3. Push the user panel upwards from below with both hands as far as it will go. P The user panel is automatically held in the upper position. P All operating elements behind the user panel are now accessible. Operating Instructions SOUL C...
Page 42: Removing Bean Hoppers
Bean hoppers can be removed from the machine. The central locking mechanism unlocks the bean hoppers. Figure: Central locking mechanism (green handle) for bean hoppers Horizontal position: Bean hopper locked Position to the rear: Bean hopper unlocked Position to the front Operating Instructions SOUL C...
Page 43: Emptying Grounds Container
P The Grounds container removed message appears on the display. 2. Empty and clean the grounds container. 3. Dry the grounds container and push it back into the machine as far as it will go. P The machine is ready for use. Operating Instructions SOUL C...
Page 44: Switching On
P The machine starts. P The user interface appears on the touch screen. P Machine heating begins. P The machine is ready for use as soon as the required temperature is reached. 4. Close the user panel. Operating Instructions SOUL C...
Page 45: Beverage Supply
The following steps for beverage supply are examples. The service technician can configure the or- der process and the steps for beverage supply so they are in line with customer requirements for specific orders and displays. Depending on the machine configuration, up to 3 coffee blends are available. Operating Instructions SOUL C...
Page 46 The following beverage types are available: Hot coffee beverage Cold coffee beverage Figure: Selecting hot/cold beverage 3. Tap on the button with the desired beverage type. Selecting beverage size Depending on the machine configuration, different beverage sizes are available. Operating Instructions SOUL C...
Page 47 No space: The cup is filled completely. Figure: Selecting fill level and recipe 5. Tap on the desired fill level (leave space / no space) on the desired recipe page (original or strong). Operating Instructions SOUL C...
Page 48 1. Tap on the Hot water button during hot water dispensing. P Hot water dispensing stops. Hot water dispensing with press and hold setting The Press and hold setting can be configured by the service technician. Operating Instructions SOUL C...
Page 49: Canceling Beverage Dispensing
Tap on the CANCEL ORDER button. Beverage preparation is canceled. The beverage is not dispensed or is only partially dispensed. After a few seconds, the beverage selection screen appears. Error message on display Figure: Error message Operating Instructions SOUL C...
Page 50: Service Menu
Logs out the currently registered profile or opens Direct selection: Displays a quick info message. the log-in dialog for logging in with different pro- files. Opens the screen with the machine settings. Direct selection: Switches the machine off. Operating Instructions SOUL C...
Page 51: Profiles (Log In / Log Out)
ADA shows information on the ADA operating unit 8.5.2 Profiles (log in / log out) Access rights to functions and parameters depend on the profile. See 11 "Advanced settings“ for a more detailed overview and description of the profiles. Operating Instructions SOUL C...
Page 52 The active profile is only logged out after logging out using the button or after a restart. Figure: Profiles dialog Tap on the Log-in button in the Service menu. The Profiles dialog opens with the profiles configured by service technicians. PIN-protected profiles are marked with a lock icon. Operating Instructions SOUL C...
Page 53: Functions In The Service Menu
Not logged in is displayed in the Service menu. 8.5.3 Functions in the Service menu In general, a green smiley indicates that cleaning or maintenance is complete. A red smiley indi- cates that cleaning or maintenance is pending. Operating Instructions SOUL C...
Page 54 P The error message or instruction for action is automatically deleted from the list. P Service technicians can see an overview of events in the Info > Error statistics main menu. 8.5.3.4 Back to user interface Figure: Back to user interface button Operating Instructions SOUL C...
Page 55 The access authorization for parameter settings depends on which profile is logged in. Figure: Settings Displaying settings Tap on the Settings button. The settings appear. Parameter settings are available. See 11 "Advanced settings“ for a detailed description. Operating Instructions SOUL C...
Page 56 Tap on the Switch off quick info button. The Quick info window closes. Shutting down Tap on the Switch-off button. The machine is powered down. The machine is powered down, but not de-energized. The display is blank and inactive. Operating Instructions SOUL C...
Page 57: Switching Off
Even when the machine is switched off, components inside the machine are live. Do not remove any machine housings. Always disconnect the machine from the power supply before repair work. The machine can also be switched off using the switch-on button behind the user panel. Operating Instructions SOUL C...
Page 58: Longer Downtimes (From 1 Week)
When restarting the machine, first perform a daily cleaning. 1. Switch the machine to Standby mode. 2. Disconnect the power connection by pulling out the power plug or switching off a main switch installed on site. P The machine is de-energized. Operating Instructions SOUL C...
Page 59: Cleaning
The risks are mitigated by taking appropriate measures. With proper installation, maintenance, care and cleaning, Schaerer AG machines and device fulfill the HACCP re- quirements. All cleaning products are perfectly coordinated with the cleaning programs.
Page 60: Cleaning Stages
Service menu. These cleanings are still recognized as com- pleted. Time for the optimum start of a cleaning The time remaining until the optimum start time is (according to the schedule). displayed in the Service menu. Operating Instructions SOUL C...
Page 61: Cleaning Intervals
Manual cleaning work: Clean bean hoppers As needed: When the machine is dirty Automatic cleanings: Hot rinsing Cleaning programs: Coffee system cleaning Manual cleaning work: Clean bean hoppers Clean lower beverage outlet part Clean outer surfaces Operating Instructions SOUL C...
Page 62: Machine Rinsing
Additional rinsing processes can be triggered manually at any time in the Service menu. Tap on the Service menu button. The Service menu opens. Figure: Start rinsing button Tap on the Start rinsing button. System rinsing is carried out in the same sequence as the automatic switch-on/switch-off rinsing. Operating Instructions SOUL C...
Page 63: Procare Cleaning System
If no safety data sheet is available, request one from the distributor. NOTE Property damage due to incorrect cleaning products! The machine can be damaged if the wrong cleaning products are used. Only use cleaning products recommended by Schaerer AG for daily and weekly cleaning. Operating Instructions SOUL C...
Page 64: Inserting Procare Cleaning Bag
13. Switch the machine back on using the Switch on/off button. 14. Close the user panel. P The new ProCare cleaning bag is inserted. 15. To put the cleaning bag into operation: See 9.5.2 "Putting ProCare cleaning bag into operation“ Operating Instructions SOUL C...
Page 65: Putting Procare Cleaning Bag Into Operation
P The ProCare cleaning bag has been put into operation. P ProCare is ready for cleaning processes. 9.5.3 Performing ProCare cleaning The ProCare cleaning process only takes a few minutes. The machine is not ready for use during this time. Operating Instructions SOUL C...
Page 66 When Coffee system cleaning is selected: P The coffee system is cleaned automatically by ProCare. P Additional cleaning is now complete. When Manual cleaning work is selected: P The manual cleaning steps are shown on the display. Operating Instructions SOUL C...
Page 67: Cleaning Schedule
2. Tap on the Log-out button and back on Log-in 3. Log in as a service technician with the corresponding PIN. 4. Tap on the Settings button. P The Settings screen opens directly with the system settings. Figure: System setting Operating Instructions SOUL C...
Page 68: Setting Cleaning Times
Components with manual cleaning (e.g. grounds container) To add a cleaning task: 1. In the table with the cleaning tasks, tap on the plus sign in the desired empty field. P The dialog for adding a cleaning task opens. Operating Instructions SOUL C...
Page 69 Automatic = Cleaning starts automatically without operator intervention. Manual = Cleaning only starts with operator intervention. 2. Confirm the selection with the OK button. P The start of cleaning is defined. Setting time You can define up to four times. Operating Instructions SOUL C...
Page 70: Manual Cleaning
1. On the Cleaning schedule for cleaning tasks screen, select a system and the days of the week on which clean- ing is to be carried out and tap on the desired time. P The dialog with the settings appears. 2. Edit the desired settings. Manual cleaning Various components have to be cleaned manually. Operating Instructions SOUL C...
Page 71: Manual Grounds Container
3. Clean the grounds container thoroughly with water and detergent. 4. Rinse out the grounds container with clean water. 5. Dry the grounds container with a clean cloth. 6. Reinsert the grounds container into the machine. P The grounds container is emptied and cleaned. Operating Instructions SOUL C...
Page 72: Cleaning Brewing Chamber
Switch off the machine before cleaning the drip grid, the drip tray or the lower part of the bever- age outlet. NOTE Danger of flooding! A plugged waste water outlet in the drip tray causes overflowing of the drip tray. Be sure to check the drainage speed before the cleaning process. Operating Instructions SOUL C...
Page 73: Cleaning Touch Screen
Damage to the touch screen during the cleaning process Improper cleaning can scratch or otherwise damage the surface of the touch screen. Do not use abrasive cleaners. Never press on the display with force, strong pressure or sharp objects. Cleaning interval: Daily Operating Instructions SOUL C...
Page 74: Cleaning Bean Hoppers
Never reach into the bean hopper when the machine is switched on. Wear gloves when cleaning. NOTE Damage to the machine surface! The machine surface can be scratched by abrasive cleaners. Do not use abrasive cleaners when cleaning. Operating Instructions SOUL C...
Page 75 8. Put the bean hoppers back into the machine. 9. Lock the bean hoppers with the central locking mechanism. 10. Fill the bean hoppers and put on the covers. 11. Start the machine with the On/Off button. P The bean hoppers are clean. Operating Instructions SOUL C...
Page 76: Cleaning Lower Beverage Outlet Part
The Service menu opens. Figure: Switch-off button 1. Tap on the Switch-off button. P The machine is in Standby mode. 2. Wipe the outer surfaces of the machine and the accessories with a clean, damp cloth. Operating Instructions SOUL C...
Page 77 4. Switch the machine back on using the switch-on button. 5. Slightly lift the user panel and slide it back downwards until it engages. P The machine is switched on and ready for use. See 9.7.4 "Cleaning touch screen“ Operating Instructions SOUL C...
Page 78: Maintenance
The maintenance intervals are defined in the separate maintenance regulations. Safety-relevant components 24 months 48 months 72 months Hot water boiler Check (only replace Replace Check (only replace if needed) if needed) Safety valve 12 bar Replace Replace Replace Operating Instructions SOUL C...
Page 79: Checking Waste Water Drainage
If 1 l of water does not flow out in the required time of 30 s, the waste water outlet is blocked. Descaling must not be carried out. The waste water outlet must first be repaired by a service techni- cian. Operating Instructions SOUL C...
Page 80: Advanced Settings
The Copy button copies an already configured beverage as a basis for additional beverage configurations. The Add button adds beverages or beverage steps. The beverages are taken from the list of available beverages. The addi- tional beverage is automatically added to the list of configured beverages. Operating Instructions SOUL C...
Page 81: Usb Interface
Figure: Position of the USB interface Unlock the user panel and slide it upwards until it automatically engages. The USB port is located to the left of the On/Off button. See “Opening and closing user panel” Operating Instructions SOUL C...
Page 82: Profiles And Authorizations
Menu card (beverage field) Grinder service Import data Reset cleaning Back up database Media manager Show versions Machine counters Beverage statistics Cleaning statistics Maintenance statistics Dispensing statistics Water hardness statistics Machine accounting statistics Beverage accounting statistics Operating Instructions SOUL C...
Page 83: Caretaker Profile
The following functions are available for direct selection in the Bookkeeper profile: Start rinsing Touch screen cleaning Switch quick info on/off Activate free vending if with payment system (bookkeeper) Switch off Start maintenance (descaling) Ingredient management Operating Instructions SOUL C...
Page 84: Chef De Service Profile
The quality manager is responsible for the quality of the beverages from the machine. To ensure quality, it is par- ticularly important to check the cleaning times. The quality manager has limited access to the service functions. The quality manager has access to more statistics than the machine operator. Operating Instructions SOUL C...
Page 85: Machine Operator Profile
In the Machine operator profile, the following functions are available for direct selection in the Service menu: Start rinsing Touch screen cleaning Switch quick info on/off Switch off Cleaning Maintenance intervals Ingredient management Settings The following settings can be changed in the Machine operator profile: Configuration Info Operating Instructions SOUL C...
Page 86: Configuring Machine
P Once the set grounds container capacity has been reached, beverage supply is blocked until the grounds container has been emptied. Variant: Machine with under-counter grounds disposal Set the value to 0 coffee cakes. The number of coffee cakes is ignored. Operating Instructions SOUL C...
Page 87: Configuring Software
1. Tap on the button next to the set language. P The menu for the language selection appears. 2. Select the desired language. Figure: Saving language 3. Save the setting and load the new settings into the machine. Operating Instructions SOUL C...
Page 88: Configuring Service Settings
Conventional grinder calibration Automatic grinder calibration The grinder service with grinder replacement also requires grinder calibration (conventional or automatic) and a grinding level adjustment with the grinding level motors. Starting grinder service 1. Tap on the Service setting. Operating Instructions SOUL C...
Page 89 5. Close the empty grinder by hand until there is a noticeable resistance (disk on disk). 6. Open the grinder 45° counterclockwise. 7. Reassemble the grinding level motor. 8. Switch the machine back on. 9. Navigate to the Grinder service screen. 10. Tap on the Confirm grinder replacement button. Operating Instructions SOUL C...
Page 90 Figure: Adjusting grinding level: Grinding level assessment P The Grind for grind level evaluation button becomes active. 4. Clean the grounds container again. 5. Tap on the Grind for grind level evaluation button. P A grind is performed. Operating Instructions SOUL C...
Page 91 P The set grinder is ready for use. Automatic grinder calibration: 1. Tap on the Automatic grinder calibration button. P The preparation steps for calibration are displayed. 2. Empty and clean the grounds container and reinsert it. 3. Fill the bean hopper. Operating Instructions SOUL C...
Page 92 P The cleaning program is reset. P The next automatic cleaning process will only take place according to the configuration in the System > Cleaning and System > Maintenance settings. 3. It is absolutely essential to restart cleaning right away. Operating Instructions SOUL C...
Page 93: Calling Up Information
5. Select the media package and confirm your selection with the button. P The media package is imported into the machine. 11.4.4 Calling up information This information must be passed on to the service technician when reporting an error. Operating Instructions SOUL C...
Page 94 1. Tap on the Beverage accounting statistics button. 2. Open the Statistics type selection list with the button. 3. Select the Since last reset statistic. P The selected statistic with sales type appears. 4. Tap on P An instruction for confirmation appears. Operating Instructions SOUL C...
Page 95: Saving Changes And Loading Them Into The Machine
To save and load changes to the settings: 1. Save the selection with 2. Exit the parameter and the setting with 3. Load the changes to the setting/parameter into the machine with P The machine restarts. Operating Instructions SOUL C...
Page 96: Troubleshooting
Correctly insert the grounds container Insert grounds container The grounds container is miss- into the machine. ing. Correctly insert the grounds container The grounds container has into the machine. not been fully inserted into the machine. Operating Instructions SOUL C...
Page 97 NTC interrupted. A minimum tem- interrupted perature sensor is measured. If the fault persists, contact your ser- Brewing unit overcurrent Overcurrent was detected on vice partner. the motor of the brewing unit. Operating Instructions SOUL C...
Page 98 1. Restart the machine. Communication errors (vari- Communication error between ous) software and various modules 2. If the fault persists, contact your ser- such as the HCU power unit, vice partner. Flavour Point, brewing unit, manometer, etc. Operating Instructions SOUL C...
Page 99: Error" Display Message
Fill the bean hopper. Fill with beans (center grinder The center bean hopper is empty) empty. Fill the bean hopper. Fill with beans (right grinder The right bean hopper is empty) empty. Operating Instructions SOUL C...
Page 100: Note" Display Message
The machine is not connected supply. to the power supply. 2. If the fault persists, contact your ser- vice partner. 1. Switch the machine on. The machine is not switched 2. If the fault persists, contact your ser- vice partner. Operating Instructions SOUL C...
Page 101: Disassembly
Only lift the machine with two people. After the period of use After the machine has reached the end of its service life: 1. Disassemble the machine. 2. Dispose of the machine in an environmentally-friendly manner. Operating Instructions SOUL C...
Page 102: Disposal
1. Scrap the metal. 2. Recycle the plastic elements. 3. Dispose of the remaining components sorted according to material properties. 4. Dispose of operating materials and cleaning products in line with local regulations and the respective manu- facturer instructions. Operating Instructions SOUL C...