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Summary of Contents for NETGEAR EAX16
- Page 1 User Manual 4-Stream WiFi 6 Mesh Extender • EAX16 • EAX17 NETGEAR, Inc. February 2025 350 E. Plumeria Drive 202-12844-01 San Jose, CA 95134, USA...
- Page 2 See the regulatory compliance document before connecting the power supply. For NETGEAR’s Privacy Policy, visit https://www.netgear.com/about/privacy-policy. By using this device, you are agreeing to NETGEAR’s Terms and Conditions at https://www.netgear.com/about/terms-and-conditions. If you do not agree, return the device to your place of purchase within your return period.
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Page 3: Table Of Contents
Connect to an existing WiFi network..........12 Connect with the Nighthawk app..........12 Connect with WPS................ 14 Connect with the NETGEAR installation assistant....16 Use the extender in access point mode......... 17 Connect a device to the extender network........18 Connect a device to the extender network using WiFi .. - Page 4 4-Stream WiFi 6 Mesh Extender Set up the extender to use a static IP address......41 Configure a router with advanced MAC settings to work with your extender..................... 42 Chapter 4 Maintain and monitor the extender Change the extender login user name and password....45 Turn password protection off and on..........
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Page 5: Chapter 1 Overview
This chapter covers the following topics: • Unpack Your Extender • LEDs • Side panel • System Requirements • How the Extender Works NOTE: For more information about the topics covered in this manual, visit the support website at support.netgear.com. -
Page 6: Unpack Your Extender
4-Stream WiFi 6 Mesh Extender Unpack Your Extender Your package contains an extender only. Figure 1. Extender package contents LEDs The following table describes the LEDs. Overview User Manual... - Page 7 4-Stream WiFi 6 Mesh Extender Figure 2. Front panel Table 1. LED descriptions Description Power LED • Solid amber. The extender is booting. • Solid green. The extender is powered on. • Off. The extender is powered off. Router Link LED This LED indicates the WiFi connection between the extender and the router.
- Page 8 4-Stream WiFi 6 Mesh Extender Table 1. LED descriptions (Continued) Description Client Link LED This LED indicates the a connection between the extender and a WiFi-enabled computer or mobile device. • Solid green. Best connection. • Solid amber. Good connection. •...
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Page 9: Side Panel
4-Stream WiFi 6 Mesh Extender Side panel The side panel of the extender provides a WPS button, Reset button, and Ethernet port. Figure 3. Back panel The side panel contains the following components: 1. WPS button. Pressing the WPS button allows the extender to connect to your existing WiFi network through WPS. -
Page 10: System Requirements
4-Stream WiFi 6 Mesh Extender System Requirements You need the following to install your extender: • 2.4 GHz or 5 GHz 802.11 a/b/g/n/ac/ax wireless router or gateway • Compatible web browser: Microsoft Internet Explorer® 8.0 or higher ○ ○ Firefox 2.0 or higher ○... -
Page 11: Chapter 2 Get Started
Get started This chapter covers the following topics: • Install the WiFi extender • Place the extender and apply power • Connect to an existing WiFi network • Use the extender in access point mode • Connect a device to the extender network •... -
Page 12: Install The Wifi Extender
NETGEAR installation assistant. and For more information, see Connect with the NETGEAR installation assistant on page 16. Connect with the Nighthawk app You can connect your extender to your router using the NETGEAR Nighthawk app. Get started User Manual... - Page 13 4-Stream WiFi 6 Mesh Extender To connect with the Nighthawk app: 1. Download the Nighthawk app on your mobile device. For more information about the Nighthawk app, visit Nighthawk-app.com. 2. On your mobile device, open the WiFi connection manager, then locate and connect to the extender network called NETGEAR_EXT.
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Page 14: Connect With Wps
NOTE: WPS does not support WEP network security or a hidden SSID network. If your existing WiFi network uses WEP security or its SSID is hidden, follow the instructions in Connect with the NETGEAR installation assistant on page 16. To use WPS to connect the extender to your WiFi router: 1. - Page 15 4-Stream WiFi 6 Mesh Extender We recommend that the new location be about halfway between your router and the area with a poor WiFi signal. The extender must be within the range of your router WiFi network. 4. Power on your extender. 5.
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Page 16: Connect With The Netgear Installation Assistant
Connect with the NETGEAR installation assistant You can use the NETGEAR installation assistant to connect your extender to your existing WiFi router network. To use the NETGEAR installation assistant, you must launch a web browser on your computer or mobile device. -
Page 17: Use The Extender In Access Point Mode
4-Stream WiFi 6 Mesh Extender 3. Enter http://www.mywifiext.com/. The NETGEAR installation assistant displays. 4. Follow the prompts to connect your extender to your existing router WiFi network. 5. Unplug your extender and move it to a new location. We recommend that the new location be about halfway between your router and the area with a poor WiFi signal. -
Page 18: Connect A Device To The Extender Network
DHCP server. 6. Return to the NETGEAR installation assistant and follow the prompts to finish setting up your extender as an access point. Connect a device to the extender... -
Page 19: Connect A Device To The Extender Network Using Wifi
4-Stream WiFi 6 Mesh Extender Connect a device to the extender network using WiFi If you enabled the One WiFi Name feature, your extender uses the the same WiFi network name and password as your router. To connect to the extender WiFi network: 1. -
Page 20: Run The Smart Setup Installation
4-Stream WiFi 6 Mesh Extender To log in to the extender: 1. Launch a web browser from a computer or mobile device that is connected to your extender network. 2. Log in to your extender: • If you did not enable the One WiFi Name feature, enter http://www.mywifiext.com/ in the address field of the browser. - Page 21 4-Stream WiFi 6 Mesh Extender 4. Click the SMART SETUP button. 5. Follow the prompts. Get started User Manual...
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Page 22: Chapter 3 Extender Network Settings
Extender Network Settings This chapter covers the following topics: • Enable or disable the One WiFi Name feature • Enable or disable Smart Connect • Enable or disable MU-MIMO • Enable or disable WiFi 6 • View connected devices • View WiFi settings •... -
Page 23: Enable Or Disable The One Wifi Name Feature
4-Stream WiFi 6 Mesh Extender Enable or disable the One WiFi Name feature The One WiFi Name feature enables your extender to use the same WiFi network settings as your router. If you enabled the One WiFi Name feature, your extender uses the same WiFi network name and password as your router. -
Page 24: Enable Or Disable Smart Connect
4-Stream WiFi 6 Mesh Extender The Status page displays. If your browser displays the Menu icon , click it. The extender menu displays. 5. Select Settings > Wireless. The WiFi Settings page displays. 6. Select the Yes or No radio button to enable or disable the One WiFi Name feature: •... -
Page 25: Enable Or Disable Mu-Mimo
4-Stream WiFi 6 Mesh Extender Windows-based computers. http://mywifiext/ or http://mywifiext.local/ ○ ○ Mac computers, iOS devices, and Linux devices. http://mywifiext.local/ ○ Android devices. http://<extender’s IP address>/ (for example, http://192.168.1.3/) For more information about how to find your extender’s IP address, see Find the Extender’s IP address on page 61. -
Page 26: Enable Or Disable Wifi 6
4-Stream WiFi 6 Mesh Extender To enable or disable MU-MIMO: 1. Launch a web browser from a computer or mobile device that is connected to your extender network. 2. Log in to your extender: • If you did not enable the One WiFi Name feature, enter http://www.mywifiext.com/ in the address field of the browser. -
Page 27: View Connected Devices
4-Stream WiFi 6 Mesh Extender To enable or disable WiFi 6: 1. Launch a web browser from a computer or mobile device that is connected to your extender network. 2. Log in to your extender: • If you did not enable the One WiFi Name feature, enter http://www.mywifiext.com/ in the address field of the browser. -
Page 28: View Wifi Settings
4-Stream WiFi 6 Mesh Extender To view connected devices: 1. Launch a web browser from a computer or mobile device that is connected to your extender network. 2. Log in to your extender: • If you did not enable the One WiFi Name feature, enter http://www.mywifiext.com/ in the address field of the browser. -
Page 29: Change The Wifi Network Name
4-Stream WiFi 6 Mesh Extender Windows-based computers. http://mywifiext/ or http://mywifiext.local/ ○ ○ Mac computers, iOS devices, and Linux devices. http://mywifiext.local/ ○ Android devices. http://<extender’s IP address>/ (for example, http://192.168.1.3/) For more information about how to find your extender’s IP address, see Find the Extender’s IP address on page 61. -
Page 30: Turn Off The Ssid Broadcast To Create A Hidden Network
4-Stream WiFi 6 Mesh Extender If your browser displays the Menu icon , click it. The extender menu displays. 5. Select Settings > Wireless. The WiFi Settings page displays. 6. In the 2.4 GHz or 5 GHz Network section, type a new network name in the Network Name (SSID) field. -
Page 31: Disable Or Enable The Wifi Radios
4-Stream WiFi 6 Mesh Extender If your browser displays the Menu icon , click it. The extender menu displays. 5. Select Settings > Wireless. The WiFi Settings page displays. 6. In the 2.4 GHz or 5 GHz Network section, clear the Broadcast the Network Name (SSID) check box. -
Page 32: Change The Wifi Speed
4-Stream WiFi 6 Mesh Extender The WiFi Settings page displays. 6. Select or clear the Enable 2.4 GHz WiFi check box. 7. Select or clear the Enable 5 GHz WiFi check box. 8. Click the SAVE button. Your settings are saved. Change the WiFi speed When the extender's 2.4 GHz WiFi backhaul is connected to the root access point (root AP), the extender's 2.4 GHz fronthaul WiFi speed is the same as the root AP's 2.4 GHz... -
Page 33: Set Up A Guest Wifi Network
4-Stream WiFi 6 Mesh Extender Windows-based computers. http://mywifiext/ or http://mywifiext.local/ ○ ○ Mac computers, iOS devices, and Linux devices. http://mywifiext.local/ ○ Android devices. http://<extender’s IP address>/ (for example, http://192.168.1.3/) For more information about how to find your extender’s IP address, see Find the Extender’s IP address on page 61. - Page 34 4-Stream WiFi 6 Mesh Extender • If you did not enable the One WiFi Name feature, enter http://www.mywifiext.com/ in the address field of the browser. • If you enabled the One WiFi Name feature, enter one of the following URLs: Windows-based computers.
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Page 35: Use Wps To Add A Computer To The Extender's Wifi Network
4-Stream WiFi 6 Mesh Extender • None. An open WiFi network that does not provide any security. Any WiFi device can join the 2.4 GHz or 5 GHz guest WiFi network. This is the default setting for the guest WiFi network. •... -
Page 36: Use Wps With The Push Button Method
4-Stream WiFi 6 Mesh Extender the extender network and generates a random passphrase. You can view this passphrase on the WiFi Settings page (for more information, see View WiFi settings on page 28). Use WPS with the push button method For you to use the push button method to connect a WiFi device to the extender’s WiFi network, the WiFi device that you are trying to connect must include a physical WPS button or an onscreen WPS button that you can click. -
Page 37: Use Wps With The Pin Method
4-Stream WiFi 6 Mesh Extender 8. Within two minutes, go to the computer WiFi device and press or click its WPS button. 9. To verify that the WiFi device is connected to the extender’s WiFi network, select Settings > Connected Devices. The WiFi device displays onscreen. -
Page 38: Deny Access To A Computer Or Wifi Device
4-Stream WiFi 6 Mesh Extender For four minutes, the extender attempts to find the computer or WiFi device. 9. Within four minutes, go to the WiFi device and use its WPS software to join the WiFi network. 10. To verify that the WiFi device is connected to the extender’s WiFi network, select Settings >... -
Page 39: Set Up An Access Schedule
4-Stream WiFi 6 Mesh Extender The Status page displays. If your browser displays the Menu icon , click it. The extender menu displays. 5. Select Settings > Connected Devices. The Connected Devices page displays. 6. In the WiFi Devices section, select the Enable Access Control check box. The WiFi devices table displays the names and MAC addresses of WiFi devices that are connected to the extender. -
Page 40: Change The Extender's Device Name
4-Stream WiFi 6 Mesh Extender The Status page displays. If your browser displays the Menu icon , click it. The extender menu displays. 5. Select Do More > Access Schedule. The Access Schedule page displays. 6. Select the Access Schedule On radio button. The page adjusts. -
Page 41: Set Up The Extender To Use A Static Ip Address
4-Stream WiFi 6 Mesh Extender The Status page displays. If your browser displays the Menu icon , click it. The extender menu displays. 5. Select Settings > Wireless. The WiFi Settings page displays. 6. Scroll down and click the IP Address heading. The page expands. -
Page 42: Configure A Router With Advanced Mac Settings To Work With Your Extender
4-Stream WiFi 6 Mesh Extender The Status page displays. If your browser displays the Menu icon , click it. The extender menu displays. 5. Select Settings > Wireless. The WiFi Settings page displays. 6. Scroll down and click the IP Address heading. The page expands. - Page 43 4-Stream WiFi 6 Mesh Extender 3. Make sure that the Router Link LED remains lit. 4. Log in to your extender: a. Launch a web browser from a computer or mobile device that is connected to your extender network. b. Log in to your extender: •...
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Page 44: Chapter 4 Maintain And Monitor The Extender
Maintain and monitor the extender This chapter covers the following topics: • Change the extender login user name and password • Turn password protection off and on • Recover a forgotten user name or password • Automatically adjust for daylight saving time •... -
Page 45: Change The Extender Login User Name And Password
4-Stream WiFi 6 Mesh Extender Change the extender login user name and password You can change the admin user name and password that you use to log in to the extender. To change the extender's login user name and password: 1. -
Page 46: Turn Password Protection Off And On
4-Stream WiFi 6 Mesh Extender Turn password protection off and You can turn password protection for your extender web interface off and on. We recommend that you leave password protection on to help keep your network secure. To turn password protection off or on: 1. -
Page 47: Recover A Forgotten User Name Or Password
4-Stream WiFi 6 Mesh Extender Your settings are saved. Recover a forgotten user name or password If you changed the password that you use to access the extender and you set up password recovery, you can recover your password if you lose it. To recover your password that you use to access the extender: 1. -
Page 48: Automatically Adjust For Daylight Saving Time
4-Stream WiFi 6 Mesh Extender Automatically adjust for daylight saving time To set up the extender to automatically adjust for daylight saving time: 1. Launch a web browser from a computer or mobile device that is connected to your extender network. 2. -
Page 49: Set Your Time Zone
4-Stream WiFi 6 Mesh Extender To manually set the extender clock: 1. Launch a web browser from a computer or mobile device that is connected to your extender network. 2. Log in to your extender: • If you did not enable the One WiFi Name feature, enter http://www.mywifiext.com/ in the address field of the browser. -
Page 50: Back Up And Manage The Extender Configuration
4-Stream WiFi 6 Mesh Extender • If you did not enable the One WiFi Name feature, enter http://www.mywifiext.com/ in the address field of the browser. • If you enabled the One WiFi Name feature, enter one of the following URLs: Windows-based computers. -
Page 51: Back Up The Configuration Settings
4-Stream WiFi 6 Mesh Extender Back up the configuration settings You can back up the configuration file of the extender. To back up the extender configuration settings: 1. Launch a web browser from a computer or mobile device that is connected to your extender network. -
Page 52: Restore The Configuration Settings
4-Stream WiFi 6 Mesh Extender Restore the configuration settings You can restore the configuration settings of the extender to a previously saved configuration file. To restore the extender configuration settings: 1. Launch a web browser from a computer or mobile device that is connected to your extender network. -
Page 53: Return The Extender To Its Factory Default Settings
4-Stream WiFi 6 Mesh Extender The extender configuration is restored and the extender restarts. This process takes about one minute. Return the extender to its factory default settings Under some circumstances (for example, if you lose track of the changes that you made to the extender settings), you might want to erase the configuration and reset the extender to factory default settings. -
Page 54: Update The Extender Firmware
4-Stream WiFi 6 Mesh Extender • If you did not enable the One WiFi Name feature, enter http://www.mywifiext.com in the address field of the browser. • If you enabled the One WiFi Name feature, enter one of the following URLs: Windows-based computers. -
Page 55: Check For New Firmware And Update The Extender
4-Stream WiFi 6 Mesh Extender Check for new firmware and update the extender Unless you changed the settings in the Firmware Update page previously, the extender is set up to check for new firmware automatically at login. To check manually for new firmware and, if available, update the firmware: 1. - Page 56 4-Stream WiFi 6 Mesh Extender To manually upload a firmware file to your extender: 1. Download the firmware file for your extender from the NETGEAR Download Center, save it to your desktop, and unzip the file if needed. NOTE: The correct firmware file uses an .img or .chk extension.
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Page 57: Restart The Extender From The Extender Web Interface
4-Stream WiFi 6 Mesh Extender Restart the extender from the extender web interface You can log in to the extender and restart it. When the extender restarts, all computers and WiFi devices that are connected to its WiFi network are automatically disconnected. To restart the extender from the extender web interface: 1. - Page 58 4-Stream WiFi 6 Mesh Extender To turn the LEDs on or off: 1. Launch a web browser from a computer or mobile device that is connected to your extender network. 2. Log in to your extender: • If you did not enable the One WiFi Name feature, enter http://www.mywifiext.com/ in the address field of the browser.
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Page 59: Chapter 5 Faqs And Troubleshooting
FAQs and troubleshooting This chapter contains the following topics: • FAQs • Find the Extender’s IP address • Cannot Connect to the Extender • Cannot Join a WiFi Network and Receive an Error Message • Cannot access mywifiext.com • Cannot connect to extender using the Nighthawk app... -
Page 60: Faqs
Use the extender in access point mode on page 17. I am connected to NETGEAR_EXT and launched a browser but I don't see the NETGEAR installation assistant. What should I do? Try these troubleshooting steps: • Relaunch the web browser and enter http://www.mywifiext.com/ in the address field. -
Page 61: Find The Extender's Ip Address
Android device, you must use the extender’s IP address. You can log in to your router to find your extender’s IP address. If you own a NETGEAR router, use the following procedure to find the extender’s IP address. If you do not own a NETGEAR router, see your router's documentation. -
Page 62: Cannot Join A Wifi Network And Receive An Error Message
4-Stream WiFi 6 Mesh Extender • If you cannot access the extender settings using the Nighthawk app, you can access the extender using the extender web interface at http://www.mywifiext.com/, see Cannot access mywifiext.com on page 63 for more information. • If you forgot your user name or password, click the Username & Password Help link. -
Page 63: Cannot Access Mywifiext.com
Try these troubleshooting tips to connect to http://www.mywifiext.com/: • If you’re trying to access http://www.mywifiext.com/ for the first time to set up your extender, see Connect with the NETGEAR installation assistant on page 16 and follow the instructions. • Launch a web browser and enter the extender’s default IP address, which is 192.168.1.250. -
Page 64: Cannot Connect To Extender Using The Nighthawk App
4-Stream WiFi 6 Mesh Extender Cannot connect to extender using the Nighthawk app You can use the Nighthawk app to set up your extender and access your extender settings. If the Nighthawk app is unable to connect to your extender, try these troubleshooting tips: •... -
Page 65: Chapter 6 Supplemental Information
Supplemental Information This appendix covers the following topics: • Factory Default Settings • Technical and Environmental Specifications... -
Page 66: Factory Default Settings
4-Stream WiFi 6 Mesh Extender Factory Default Settings To reset the extender to factory default settings, you can use the Reset button on the side panel or you can log in and click the onscreen RESET button. For more information, see Return the extender to its factory default settings on page 53. - Page 67 4-Stream WiFi 6 Mesh Extender Table 11. Technical specifications Technical Specifications Network protocol and Data and routing protocols: TCP/IP, DHCP server and client, DNS relay standards compatibility Physical specifications • Dimensions: 5.9 x 2.7 x 2.1 in (149.86 x 68.58 x 53.34 mm) •...
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