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Summary of Contents for ScottishPower IHD
- Page 1 In-Home Display (IHD) user guide...
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Page 2: Getting Started
Getting started Use the power button on the back of your IHD to turn it on. It has an easy-to-use touch screen, connects wirelessly to your smart meter and has an in-built re-chargeable battery. It’s best to keep your device plugged in, and close to your smart meter for optimal signal. - Page 3 Checking your energy usage You can track your energy usage over 18:00 Budget different time periods: £0.84 £0.62 1. Press the So far today button 2. Scroll through the time periods So far today to see your Usage now, So far this week, So far this month and So far this year.
- Page 4 Your usage is based on your previous week’s consumption. So if you are 18:00 using considerably more than the £0.84 previous week, the usage dial will be red. Usage now History You can view a breakdown of how much energy you have used the previous 13:05 week, in pounds and pence.
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Page 5: Meter Readings
4. Tap the button that says either Day, Week, Month or Year to scroll through Budget the time period options Set your daily electricity budget 5. Press the plus or minus button to increase or decrease your budget £1.50 6. Press Set 7. - Page 6 PAYG information Top-up You can easily top up from your IHD. Simply: 1. Press the Menu button 2. Select Top-up 18:00 Menu £0.52 £ £0.94 Account Activate E-Credit Meter balance £ £0.21 per/hr Previous Top-up History Top-Ups 3. Choose the fuel type you would like 4.
- Page 7 7. When your top-up is successful, your credit will be added to your meter 18:00 balance which you can see on the £10.52 home screen. £0.94 Meter balance £0.21 per/hr If your credit is not added to the meter straight away, you may need to wait 30 minutes until your gas meter wakes up.
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Page 8: Emergency Credit
Emergency credit If you have emergency credit available, the Emergency Credit Available 18:00 (E-Credit) green circle symbol will £0.52 appear. Emergency credit can be activated when the meter balance is Low Credit £0.94 below £1. To activate your emergency credit: Meter balance Low Credit You have low electricity and gas... - Page 9 !! Top-up History Top-Ups Continue 3. Press Continue 4. Press OK to complete. Your IHD will show that the supply has been reactivated. Activate Supply Activate Supply Activate electricity supply? Your electricity supply is now active...
- Page 10 Oustanding balances You can easily see what your outstanding balances are in your IHD: Debts 1. From the main menu select the Debts option, which will show you any amount that you need to pay Debt to clear £69.12 2. To see the debt amount by fuel type,...
- Page 12 Get in touch We want to help. If you have an enquiry about this leaflet, or any aspect of our service, please contact us. Letter ScottishPower, Customer Services 320 St. Vincent Street Glasgow G2 5AD scottishpower.co.uk/getintouch Hearing or speech difficulties? Depending on your needs, Relay UK offer a range of tools and services that can help you contact us.
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