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Elo TouchSystems Touch Solutions ESY00I1E User Manual

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USER MANUAL
Elo Touch Solutions
Elo Backpack® 5 Standard
ESY00I1E

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Summary of Contents for Elo TouchSystems Touch Solutions ESY00I1E

  • Page 1 USER MANUAL Elo Touch Solutions Elo Backpack® 5 Standard ESY00I1E...
  • Page 2 Copyright © 2020 Elo Touch Solutions, Inc. All Rights Reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, including, but not limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written permission of Elo Touch Solutions, Inc.

  • Page 3: Table Of Contents

    Contents SECTION 1....................................................5 ..................................................6 RODUCT ESCRIPTION – S ................................................6 VERVIEW PECIFICATIONS .................................................... 6 PECIFICATIONS 5 ................................................7 EATURES ACKPACK SECTION 2....................................................7 ...................................................... 9 NPACKING ............................................9 ONNECTING TO AN OUCH ONITOR ..................................................... 10 OWER UTTON LED S ..................................................
  • Page 4 ..................................................36 CREEN TIMEOUT ................................................36 ROTATION SCREEN ....................................................36 ONT SIZE ....................................................36 ISPLAY SIZE .................................................... 37 CREEN SAVER ....................................................40 ALLPAPER ....................................................40 ALLPAPER ....................................................41 CCESSIBILITY ......................................................43 RIVACY ....................................................... 44 ECURITY ..................................................44 ECURITY TATUS ..................................................... 44 CREEN ......................................................

  • Page 5: Section 1

    Section 1 Introduction User Manual –Elo Backpack® 5 Standard UM600862 Rev A page 5 of 67...

  • Page 6: Product Description

    Product Description Your new Elo Backpack 5 system provides reliable performance from Elo that can be paired with an external monitor. This creates a natural flow of information between a user and the Elo Backpack. Overview – Specifications Specifications Feature Specification Operating System Android...

  • Page 7: Features : Elo Backpack 5

    Features: Elo Backpack® 5 t rn t Front IO r IO User Manual –Elo Backpack® 5 Standard UM600862 Rev A page 7 of 67...

  • Page 8: Section 2

    Section 2 Getting Started User Manual –Elo Backpack® 5 Standard UM600862 Rev A page 8 of 67...

  • Page 9: Unpacking

    Unpacking Verify that the box contains: • Elo Backpack® 5 • Power Brick with security screw • Region Specific power cable • Quick Install Guide • 2x Wifi antennas • 4x M4x35mm pan head screws • 4x M4x30mm flat head screws Remove all protective materials from the device.

  • Page 10: Power Button

    Power Button Note: As soon as power is applied to the system, the device will boot up. • To turn ON the system, press power button for 1 second. • To Shut down or Restart, press and hold the power button for more than 2 seconds and follow the on-screen display menu. •...

  • Page 11: Out Of Box Experience(Oobe)

    Out of Box Experience(OOBE) Step 2: Step 3: Step 1: • Follow on-screen instructions to • Go to Page 12-13 for EloView® Home • Choose the following set up complete the setup. (screen locked at default). method. • To enroll with EloView® you •...

  • Page 12: Elo Home Apk Home Screen - Enroll With Eloview

    Elo Home APK Home Screen – Enroll with Eloview Refer to ELOVIEW SUPPORT PAGE on www.elotouch.com for Eloview information The Elo Home APK Home Screen is the starting point for navigating of the device. You can place your favorite apps and widgets here. Note: The images below may appear different from the actual device.
  • Page 13 Elo Home APK Quick Settings To access the Quick Settings, tap 3 lines menu from Elo Home APK Home Screen. Located on the upper right side. Exit Settings: ❖ Wi-Fi ❖ Bluetooth ❖ Battery • Brightness Tap an Icon once to enable ❖...

  • Page 14: Lock And Home Screens - Gms

    Lock and Home Screens – GMS Note: The images below may appear different from the actual system. Lock Screen Home Screen User Manual –Elo Backpack® 5 Standard UM600862 Rev A page 14 of 67...
  • Page 15 Home Screen is the starting point for navigating the Backpack 5 device. You can place your favorite apps and widgets here. • To unlock the screen to Home Screen, swipe up on the Lock Screen. Note: The default security is Swipe. Refer to Security settings section in this manual for advanced settings. •...
  • Page 16 Notification Panel The notification panel allows for quick access to setting shortcuts and notification alerts. Note: The images below may appear different from the actual device. To open the Notification Panel • From the Home Screen, swipe down from the top of the touch screen. •...
  • Page 17 Quick Access Panel Access Panel allows for quick access frequently used settings, Brightness, and a shortcut to Android System Settings Note: The images below may appear different from the actual computer. To open the Full Quick Access Panel • From the Lock Screen, swipe down from top of the touch screen once. •...
  • Page 18 Application Drawer & Google Application The application drawer is a menu containing all of the applications installed on the device including System Settings. This is different from the Home Screen, as it contains every installed app and cannot be customized. Note: The images below may appear different from the actual computer.
  • Page 19 Customize and add a shortcut to the Home Screen. Note: The images below may appear different from the actual computer. • From the Application drawer, press and hold an app or (Icon) then drag the Icon to move the app to the Home Screen. •...

  • Page 20: Section 3

    Section 3 System Settings The System Settings menu allows you to control most aspects of your device - everything from establishing a new Wi-Fi or Bluetooth connection, to installing a third-party onscreen keyboard, to adjusting system sounds and screen brightness. User Manual –Elo Backpack®...

  • Page 21: Network & Internet

    Network & Internet The Network & Internet application allows you to access Wi-Fi, Airplane Mode, Mobile plan, Hotspot, Tethering and Advanced settings of Data Saver, VPN and DNS. To set up Network and Internet, enter Settings → Network & Internet → WLAN •...
  • Page 22 For additional Network detail information’s (IP address, Security, Frequency and Advanced), tap setting of the network (e.g. SETUP_D956). User Manual –Elo Backpack® 5 Standard UM600862 Rev A page 22 of 67...

  • Page 23: Ethernet

    Joining Wi-Fi using QR code • From the list of saved Wi-Fi scroll down and tap • (QR code) icon to the right of Add network. • Position the viewfinder over the QR code on another device. Sharing Wi-Fi using QR code •...

  • Page 24: Hotspot & Tethering

    Hotspot & tethering WLAN tethering This feature is for sharing Internet connection to another device using Wi-Fi. Note: The Backpack 5 must be connected to Wi-Fi. See Network & Internet connection on this user manual. • Tap Hotspot and tethering. •...

  • Page 25: Connected Devices

    Connected devices The Connected devices application allows you to pair Bluetooth devices, NFC, and USB (Tethering File transfer MDI and PTP) To setup, enter Settings → Connected devices → Bluetooth Note: Make sure the BT device is on and is discoverable. •...
  • Page 26 • Tap Cast. • 3-dots menu. • Tap Enable wireless display to begin scanning for compatible displays. • From the list, tap a wireless display (e.g. TV). From the Wireless Display device (TV), if promoted tap Allow. Disconnect and forget a connected wireless display •...

  • Page 27: Printing

    • Tap Enable wireless display to be unchecked Printing Note: Make sure Backpack 5 and printer are connected to the same network. • Tap Connection preferences. • Tap Printing. • Tap Default Print Service. • Tap toggle switch to ON •...

  • Page 28: Apps & Notifications

    Apps & Notifications App & Notification settings are to streamline app alerts by changing which apps send notifications and how the notifications alert you. To manage App & Notification, enter Settings → App & Notification Setting notifications • In the Recently opened apps, tap SEE ALL APPS or App info. •...
  • Page 29 • To allow a permission to an application, tap an app from DENIED menu. • To deny a permission to an application, tap an app from ALLOWED menu. Setting notifications in the lock screen • To set up notification in the lock screen from Apps and notification screen, tap Notifications. •...
  • Page 30 • To deny a permission to an application, tap an app from ALLOWED menu. Setting Emergency alerts • Tap Advanced from the Apps and notifications screen. • Tap Emergency alerts. • From the menu of alerts, tap a feature (e.g. AMBER alerts) to enable or disable. •...

  • Page 31: Storage

    Storage To manage Storage, enter Settings → Storage → Storage Manager This feature is to help free up storage space, storage manager removes backed up photos and video from the device. • To enable or disable , tap Storage manager. •...

  • Page 32: Sound

    Sound The sound application is to manage audio, vibration and Do not Disturb features. To modify settings, enter Settings → Sound → Volume Setting • To decrease or increase the following sound volume, drag slider left or right. Do not Disturb •...

  • Page 33: Default Notification Sound

    Default Notification Sound • Tap Default notification sound. • Select a sound from the list (e.g. Pixie Dust) and tap OK to save. Default Alarm Sound • Tap Default Alarm sound. • Select an alarm sound from the list (e.g. Cesium) and tap OK to save. User Manual –Elo Backpack®...

  • Page 34: Audio Policy

    Audio Policy • Select to audio output port. • Default is Auto User Manual –Elo Backpack® 5 Standard UM600862 Rev A page 34 of 67...

  • Page 35: Display

    Display The Display application manages the screen’s display settings. To modify Display settings, enter Settings →Display Auto Idle mode • Tap Auto idle mode to enable or disable • When enabled, the backlight will turn off between the hours of 00:00 and 06:00 daily. Brightness Level •...

  • Page 36: Screen Timeout

    Tap Start time to set the time (for example at 10:00PM). ❖ • Tap OK to execute. Tap Enter time to set the time (for example at 6:00AM), ❖ • Tap OK to execute. To disable the time schedule • Tap Schedule.

  • Page 37: Screen Saver

    • Tap Display size. • Move the slider bar to left or right to adjust the screen size. Screen saver • Tap Screen saver. • Tap Current screen saver to make changes to the current settings. • Select a screen saver from Clock, Colors, Photo Frame, and Photo Table. •...
  • Page 38 External Screen Orientation • Tap External Screen Orientation to change the orientation of the second screen. • Select the orientation from the following option. • Tap to save. Screen Orientation • Tap Screen Orientation. • Select the orientation from the following option. •...
  • Page 39 Touch Through Mode • Use the toggle switch to enable or disable the touch through mode. • Limitations of touch through are: 2 touch at up to 3mm (0.12in) plastic and 6mm (0.24) glass Screen Density • Provides the ability to change between 160 MDPI or 240 HDPI User Manual –Elo Backpack®...

  • Page 40: Wallpaper

    Wallpaper To modify Wallpaper settings, enter Settings →Wallpaper Wallpaper • Tap Wallpaper. • Select a wallpaper from the following options. Live Wallpapers ❖ Photos ❖ Wallpaper & style ❖ • Select an image or picture you want as a wallpaper from the folders. •...

  • Page 41: Accessibility

    Accessibility The Accessibility is a large on-screen menu to control the Elo Backpack 5 device. You can control display, audio & on-screen text and more. To modify settings, enter Settings → Accessibility • From the menu, select a feature to change the setting. •...
  • Page 42 • To enable or disable , tap the feature. • To adjust slide bar, drag slider right or left. • For other settings, tap the feature and follow the on-screen instruction to complete the setup. User Manual –Elo Backpack® 5 Standard UM600862 Rev A page 42 of 67...

  • Page 43: Privacy

    Privacy The Privacy application is to give you control over what permissions of applications can have. To manage permission, enter Settings → Privacy → Permission Manger This is to grant permission of an App that uses storage, phone, and location. •...

  • Page 44: Security

    Security To change Security settings, enter Settings → Security → Security Status Google Play Protect • Scans all apps to find any viruses. Find My Device • Once an account is associated with the device, it can be found if the device is misplaced. Security Update •...
  • Page 45 • Follow on-screen instruction and tap DONE. Pin Security • Tap PIN • Tap YES. • Enter a PIN number must be at least 4 digits minimum and tap NEXT. • Re-enter PIN numbers and tap CONFIRM. • Follow on-screen instruction and tap DONE. Password Security •...
  • Page 46 Remove Screen Lock • To remove screen lock, tap Screen lock. • If prompted enter the Password (only applicable for PIN, PATTERN and PASSWORD security). • Tap None to remove screen lock. • Tap YES. • Tap REMOVE to confirm. User Manual –Elo Backpack®...

  • Page 47: Location

    Location To modify Locations settings, enter Settings → Location • Tap Location. • To enable or disable, tap Use location • For apps have requested location recently, tap See all. • To update permission, tap App permission. • To scan for Wi-Fi networks and Bluetooth, tap Wi-Fi and Bluetooth scanning, Note: This feature allows apps and services to scan for Wi-fi networks and Bluetooth anytime.

  • Page 48: Passwords And Accounts

    Passwords and Accounts To add an account, enter Settings → Accounts • To set up an account, tap Account. • Tap + Add account. • Enter an email account. • Enter an Account type you want to add (PERSONAL - POP3 or PERSONAL – IAMP). •...

  • Page 49: Digitial Well-Being & Parental Controls

    Digitial well-being & parental controls • Digital Well-being and Parental controls are available here. User Manual –Elo Backpack® 5 Standard UM600862 Rev A page 49 of 67...

  • Page 50: Google

    Google • Sign in to your Google Account is available here. User Manual –Elo Backpack® 5 Standard UM600862 Rev A page 50 of 67...

  • Page 51: System

    System To modify settings, enter Settings → System → Languages • To change language, tap Languages. • Tap System Language. • Tap + Add a language, then choose from the list of languages to add (e.g. Espanol). • After choosing a language, tap 3-dots menu then tap Remove.

  • Page 52: Gestures

    Gestures • Tap Gestures. For camera gesture • Tap Quickly open camera. • Tap Quickly open camera to enable or disable When set to enable, pressing power button twice will activate, the digital camera. ❖ Date & Time Note: The recommended setting for “Date & time” is to use, “Set time automatically”. Advanced Settings Reset options •...

  • Page 53: Developer

    To add user Note: only admin can add users. • Tap + Add user or profile. • To set up apps and contents for the user, tap User. Follow on-screen instructions to complete account set up. • To set up restriction access to apps and content for the users, tap Restricted profile. Follow on-screen instructions to complete account set up.

  • Page 54: About Device

    About device For viewing specific information of Backpack 5 device. To view and modify settings, enter Settings → About device User Manual –Elo Backpack® 5 Standard UM600862 Rev A page 54 of 67...

  • Page 55: Section 4

    Section 4 Operational UM600862 Rev A, page 55 of 67 User Manual – Elo Backpack® 5 Standard...

  • Page 56: General-Purpose Input/Output (Gpio) Support

    General-purpose Input/Output (GPIO) Support The Backpack 5 supports a GPIO which can be used to connect to peripherals such as a motion sensor. Elo has an optional GPIO cable (PN: E211544) with flying leads so that it is easy for users to connect their own peripherals.
  • Page 57 To connect via Wi-Fi Ensure that your computer is online and not behind a firewall. • Find the IP address (by going to Settings → Network & Internet → Wi-Fi →Tap the active connection → Advanced→ IP Address. • On your host computer, use the command ADB connect <IP address> to be able to perform ADB actions. To connect via USB, perform the following steps •...

  • Page 58: Factory Full Reset

    Factory Full Reset A full factory reset should only performed if all other recovery methods have failed and all other troubleshooting options. Perfoming a full factory reset results in loss of data. This options will recover the original factory image state by erasing all data in the main storage on the Elo Backpack 5.

  • Page 59: Section 5: Technical Support And Maintenance

    Section 5: Technical Support and Maintenance Technical Assistance Technical Specifications Support visit www.elotouch.com/products visit www.elotouch.com/support for technical support for technical specifications for this device Refer to last page for worldwide technical support phone numbers. UM600862 Rev A, page 59 of 67 User Manual –...

  • Page 60: Elo Backpack 5 Care And Handling

    Elo Backpack® 5 Care and Handling The following tips will help maintain optimal performance of your Elo Backpac® 5: • To prepare for cleaning the touchscreen, power down the device (if possible), or ensure your on-screen software can tolerate false touches while you clean. •...

  • Page 61: Section 6: Regulatory Information

    Section 6: Regulatory Information Electrical Safety Information Compliance is required with respect to the voltage, frequency, and current requirements indicated on the manufacturer’s label. Connection to a different power source than those specified herein will likely result in improper operation, damage to the equipment, or pose a fire hazard if the limitations are not followed.
  • Page 62 FCC Radiation Exposure Statement： This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body. 6XD： Operation of transmitters in the 5.925-7.125 GHz band is prohibited for control of or communications with unmanned aircraft systems.
  • Page 63 Notice to Users in the European Union: Use only the provided power cords and interconnecting cabling provided with the equipment. Substitution of provided cords and cabling may compromise electrical safety or CE Mark Certification for emissions or immunity as required by the following standards: This Information Technology Equipment (ITE) is required to have a CE Mark on the Manufacturer’s label which means that the equipment has been tested to the following Directives and Standards: This equipment has been tested to the requirements for the CE Mark as required by EMC Directive 2014/30/ EU as indicated in European Standard EN 55032 Class B and the Low...

  • Page 64: Radio Equipment Directive

    Radio Equipment Directive Elo hereby declares that the radio equipment type, Elo Backpack 5, is in compliance with Directive 2014/53/EU. The full text of the EU Declaration of Conformity is available at the following internet address: www.elotouch.com This device is designed and intended for indoor use only. UK(NI) Operation frequency and radio-frequency power are listed as below: o WLAN 802.11b/g/n/ax 2400MHz-2483.5MHz ≤...

  • Page 65: Agency Certifications

    Agency Certifications The following certifications and marks have been issued or declared for this peripheral: • UL, FCC (US) – Class B cUL, IC (Canada) • • CB (International Safety) • CE (Europe) – Class B • VCCI (Japan) • RCM (Australia) •...

  • Page 66: Section 7: Warranty Information

    Section 7: Warranty Information For warranty information, go to http://support.elotouch.com/warranty/...
  • Page 67 www.elotouch.com Visit our website for the latest • Product Information • Specifications • Upcoming Events • Press Releases • Software Drivers Google, Android, Google Play and YouTube are trademarks of Google LLC. To find out more about our extensive range of Elo touch solutions, go to www.elotouch.com, or call the office nearest you.

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