ECOFOREST EASYNET GATEWAY G2 User And Installation Manual
ECOFOREST EASYNET GATEWAY G2 User And Installation Manual

ECOFOREST EASYNET GATEWAY G2 User And Installation Manual

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EASYNET GATEWAY G2
USER AND INSTALLATION MANUAL
EN
MODEL:
SAT CONTACT:

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Summary of Contents for ECOFOREST EASYNET GATEWAY G2

  • Page 1 EASYNET GATEWAY G2 USER AND INSTALLATION MANUAL MODEL: SAT CONTACT:...
  • Page 3: Table Of Contents

    No access in local or remote mode........................12 4.6.3. Access is available in local mode but not in remote mode..................13 4.7. Network diagnostic ................................13 my.ecoforest.com web portal ............................... 14 Manufacturer's warranty ..............................14 6.1. Authorised distributors and technical service ........................15...
  • Page 4: General Information

    This may also be used to warn of unsafe practices. The EASYNET GATEWAY G2 has been designed to monitor and remotely access the different ECOFOREST products via a web interface. The manufacturer is not responsible for any material damage and/or personal injury resulting from improper use or incorrect installation of the equipment.
  • Page 5: Recycling

    The EASYNET GATEWAY G2 has been designed to establish different connection paths between your ECOFOREST device and any type of device that has a web browser, such as a mobile phone, a tablet, a PC, etc. Through the EASYNET GATEWAY G2 you can access your ECOFOREST device directly (Direct Access), through your local area network (Local Access) or through the Internet (Remote Access).
  • Page 6: Installation

    J11 BMS2 Figure 3.1. Installation of the EASYNET GATEWAY G2 to the ECOFOREST device. Connect the antenna to the SMA connector of the EASYNET GATEWAY G2 and place it outside of the ECOFOREST device in a vertical position. Check that the BMS2 port of the ECOFOREST device is set up as follows.
  • Page 7 (1) From version WWC24_V01B03. Table 3.1. BMS2 communications bus addresses for the different ECOFOREST device. Check that the EASYNET GATEWAY G2 communicates correctly with the ECOFOREST device. The device has a LED that indicates different connection statuses. PULSE FREQUENCY...
  • Page 8: Connection Modes

    User and installer's manual 4. Connection modes There are four connection modes through which you can access the EASYNET GATEWAY G2. These are summarized in the following table. ENABLED ACCESS DEVICE ACCESS LOCAL ACCESS REMOTE MODE CONNECTION FACTORY NETWORK AREA NETWORK INTERNET ✓...
  • Page 9: Ap-Wifi Original / Custom Ap-Wifi Mode

    This lets you access the ECOFOREST device from your device (mobile phone, tablet, PC, etc.) through a direct connection to the wireless access point generated by the EASYNET GATEWAY G2, without the need to have your own local area network or an internet connection.
  • Page 10: Lan-Wifi Mode

    4.4. LAN-WiFi mode This lets you access the ECOFOREST device from your device (mobile phone, tablet, PC, etc.) by means of a connection through your local area network, using a wireless connection (WiFi) between your router and the EASYNET GATEWAY G2. To make this type of...
  • Page 11: Connection Mode Settings

    User and installer's manual Disconnect the PC from the EASYNET GATEWAY G2. Access the EASYNET web interface through the my.ecoforest.com portal from a device that has an internet connection and select the desired access type. See section 5. WiFi LOCAL...
  • Page 12: Problem Identification

    Figure 4.7. Setting up the connection mode. 4.6. Problem identification After completing the steps for connecting your EASYNET GATEWAY G2, if there are problems with the connection, check the following steps before contacting service. 4.6.1. Checks prior to connection of the device.
  • Page 13: Access Is Available In Local Mode But Not In Remote Mode

    Verify that the ISP does not use the CGNAT protocol.. 4.7. Network diagnostic The quality of communications from the access point to the Easynet Gateway G2 depends on several factors. In installations configured as LAN-WIFI, before performing the network diagnostics, check the strength of the signal received by the CPU from the router.
  • Page 14: My.ecoforest.com Web Portal

    You can register your device through the my.ecoforest.com web portal and access the different functionalities it offers. To do this, the EASYNET GATEWAY G2 device must be installed in a configuration that allows you to connect via the internet. This portal will give you centralised access to all your Ecoforest equipment and will allow you to access the information contained in their operational logs which are stored in the cloud.
  • Page 15: Authorised Distributors And Technical Service

    6.1. Authorised distributors and technical service ECOFOREST has an extensive network of authorised companies that distribute and perform the technical service on its products. This network will provide our customers with all the information and technical support they need, anywhere and under any circumstance.
  • Page 16 36350 – Nigrán – Pontevedra.- (Spain) Tel.: +34 986 262 184 http://www.ecoforest.es Easynet Gateway G2 USER AND INSTALLATION manual Version 06E/2025 The manufacturer reserves the right to make any necessary changes to the contents of this manual without prior notice.

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