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Accessory List
Please open the package and check the following accessories:
Hardware Structure
Front Panel
Left Panel
Right Panel
Back Panel
Remote Control
Instructions
- Indicator Light:Pressed any keys and indicator light flashes and the indicator will flashes quickly when the voltage is low;
- Bluetooth Pairing:Pressed the "OK" and "Mute" keys together on your Remote Control for 10 seconds;
- Voice Search:Press the "Bluetooth Voice" key to start talking what you want to search
System Connection
Please refer to below instructions to connect TV, Power, Network and other devices.
Note: Please turn off all equipment before connecting (such as TV Box and TV power.)
- Rear Panel Connection
![Rear Panel Connection]( "Optimum - Stream - Rear Panel Connection")
Step 1: Connection with TV
Connect HDMI /AV cable to HDMI /AV port of the TV box and TV set.
Step 2: Connection with network
Use the Ethernet cable to connect LAN port of TV box and Ethernet or router port of home broadband network.
Step 3: Connection with Power
Connect the power adapter to the TV box. After power is on, it can start automatically.
Note: Before powering on, Please switch the signal input of the TV to the correct source.
Technical Specifications
| CPU | ARM Quad 64-bit Cortex-A53 |
| Android OS | Android 9.0 |
| Video output | HDMI2.1, AV |
| Video format | H.265 10-bit, VP9 Profile2,AVS2-P24K*2K@60fps; H.264 AVC/MVC 4K*2K@30fps; MPEG1/2/4 ASP;VC-1;RealVideo8/9/10 and other video formats |
| Audio format | AAC, WAV, MP3 and other audio formats |
| Photo format | JPG, BMP, PNG and other photo formats |
| Network | Wi-Fi 2.4GHz/5.0GHz 802.11 a/b/g/n/ac |
| RJ45 Interface 10M/100M adaptive | |
| Operation temperature | 0℃~40℃ |
| Power | Input: AC100-240V 50/60Hz |
| Output: DC 5V/2A | |
| Power consumption | <8W |
Troubleshooting
| Issue | Possible reason | Solution |
No display after power on | The power cord is not properly connected. | Make sure the device is connected to power and voltage is normal. |
TV has images but no sound | Audio cable is not connected | Re-connect the Audio cable |
| TV Box is MUTE | Please press mute button to restore volume | |
| Audio setting is abnormal | Please enter the audio and video Settings menu, select the appropriate sound channel and language | |
| Volume is too low | Turn up the volume | |
Fail to connect to network | Ethernet cable is not properly connected | Please reconnect the cable. |
| Wi-Fi is turned off or the signal is too weak | Please restart the Wi-Fi or adjust the position of the device to the router. | |
Remote Control Failure | Remote control is not in the correct direction | Please aim the remote's sensor at the front panel's sensor and try again and make sure there are no obstructions blocking between the remote and TV box |
| Remote control voltage is too low | Please replace batteries | |
| Remote control is broken | Please send it to the local maintenance station for checking |
Safety instructions
- Please keep the product in horizontal position. Do not put any heavy stuff on the top of the TV box.
- Please use the power adapter provided by the manufacturer, do not use the damaged power cord or plug.
- Please avoid to touch the power adapter with wet hands.
- Please do not disassemble or modify the TV box by yourself to avoid electric any shock or damage.
- Please keep the TV box away from any heat sources to avoid damage. Keep the device in a dry and well-ventilated area away from dust that could cause fire or electric shock
- Please promptly turn off and unplug the device power adapter if the device emitting smoke or any unpleasant odor.
- Please unplug the device's power adapter when not in use for long periods of time.
Documents / ResourcesDownload manual
Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.
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