ViewSonic VX27G1-2K User Manual

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VX27G1-2K

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User Guide

IMPORTANT: Please read this User Guide to obtain important information on installing and using your product in

a safe manner, as well as registering your product for future service. Warranty information contained in this User

Guide will describe your limited coverage from ViewSonic® Corporation, which is also found on our web site at

http://www.viewsonic.com in English, or in specific languages using the Regional selection box of our website.

Model No. VS20543

P/N: VX27G1-2K

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Summary of Contents for ViewSonic VX27G1-2K

Page 1 Warranty information contained in this User Guide will describe your limited coverage from ViewSonic® Corporation, which is also found on our web site at http://www.viewsonic.com in English, or in specific languages using the Regional selection box of our website.
Page 2 As a world-leading provider of visual solutions, ViewSonic® is dedicated to exceeding the world’s expectations for technological evolution, innovation, and simplicity. At ViewSonic®, we believe that our products have the potential to make a positive impact in the world, and we are confident that the ViewSonic® product you have chosen will serve you well.
Page 3: Safety Precautions
Safety Precautions • Read these instructions completely before using the equipment. • Keep these instructions in a safe place. • Heed all warnings and follow all instructions. • Sit at least 18” / 45 cm from the monitor. • When installing the monitor, please leave 4” / 10 cm of open space around the monitor for ventilation safety purposes.
Page 4 • If smoke appears, an abnormal noise, or a strange odor is present, immediately switch the display off and contact your dealer or ViewSonic. It is dangerous to continue using the display.
Page 5 • Stability Hazard: The display may fall, causing serious personal injury or death. To prevent injury, this display must be securely attached to the floor/wall in accordance with the installation instructions. • Fastening the monitor to a wall or fixed object using cordage or other restraining devices can help support the weight of the monitor in order to prevent the monitor from falling over.
Page 6: Table Of Contents
Contents Safety Precautions ............3 Contents ..............6 Introduction ..............8 Package Contents ....................8 Product Overview ....................9 Front View ....................... 9 Rear View ........................ 9 I/O Ports ......................... 9 Initial Setup ............... 10 Installing the Stand ....................10 Removing the Stand .....................11 Mounting the Monitor ..................11 Using the Security Slot ..................12 Making Connections ..........
Page 7 Appendix ..............25 Specifications ......................25 Glossary ........................28 Troubleshooting ....................32 Maintenance......................34 General Precautions ....................34 Cleaning the Screen ....................34 Cleaning the Case ....................34 Blue Light Filter and Eye Health ................35 Regulatory and Service Information ......36 Compliance Information ..................36 FCC Compliance Statement ...................
Page 8: Introduction
Introduction Package Contents • Monitor • Power adapter • Video cable • Quick start guide Note: The cables included in your package may vary depending on your country. Please contact your local reseller for more information.
Page 9: Product Overview
Product Overview Front View Rear View HDMI1 HDMI2 Joy Key I/O Ports HDMI 1 HDMI 2 1. DC IN 2. HDMI 3. DisplayPort 4. Audio Out Note: For more information about the Joy Key (↑/↓/←/→), refer to “Using the Joy Key”.
Page 10: Initial Setup
Initial Setup Installing the Stand Note: Place the monitor on a flat, stable surface to ensure safety and optimal performance.
Page 11: Removing The Stand
Note: For use only with a UL certified mounting kit. To obtain a mounting kit or height adjustment base, contact ViewSonic® or your local dealer. Refer to the table below for the standard dimensions for mounting kits. Maximum Loading...
Page 12: Using The Security Slot
Using the Security Slot To help prevent the monitor from being stolen, use a security slot locking device to secure the monitor to a fixed object. Additionally, fastening the monitor to a wall or fixed object using a security cable can help support the weight of the monitor in order to prevent the monitor from falling over.
Page 13: Making Connections
Making Connections Connecting to Power HDMI1 HDMI2 1. Connect the power adapter to the DC IN jack at the rear of the monitor. 2. Plug the power adapter plug into a power outlet.
Page 14: Connecting To External Devices
Connecting to External Devices HDMI1 HDMI2 DisplayPort HDMI HDMI...
Page 15: Using The Monitor
Using the Monitor Adjusting the Viewing Angle Tilt Angle Adjustment Tilt the monitor forwards or backwards to the desired viewing angle (-5˚ to 20˚). 0 ~ 20° 0 ~ -5° Note: When adjusting, support the stand firmly with one hand while tilting the monitor forwards or backwards with the other hand.
Page 16: Turning The Monitor On/Off
Turning the Monitor On/Off Note: The monitor will still consume power as long as the power cord is plugged in. If the monitor is not being used for extended periods, please unplug the power cord from the power outlet. HDMI1 HDMI2 1.
Page 17: Quick Menu
Quick Menu Press or move the Joy Key (↑/↓/←/→)to activate the Quick Menu. ViewMode Contrast/Brightness Input Select Main Menu Exit Note: Follow the key guide that appears on the screen to select the option or make adjustments. Menu Description ViewMode Select one of the preset color settings.
Page 18: Hot Keys
Hot Keys When the On-Screen Display Menu is off, you can quickly access special functions by using the Joy Key. Description ← Move and hold the key to lock/unlock the OSD Menu. When the menu appears on the screen, continue holding the key for 10 seconds to lock/unlock the OSD Menu.
Page 19 Description → Move and hold the key to lock/unlock the Power button. When the menu appears on the screen, continue holding the key for 10 seconds to lock/unlock the Power button. Power Lock/Unlock Locking Power Button Press and hold for 10s to lock power If the Power button is locked, the below message will appear on the screen:...
Page 20: Configuring The Settings
Configuring the Settings General Operations 1. Press or move the Joy Key (↑/↓/←/→) to activate the Quick Menu, then select Main Menu and press the Joy Key to display the On-Screen Display Menu. Input Audio Adjust ViewMode Color Adjust Manual Image Setup Menu Select Adjust...
Page 21 3. Move the Joy Key (↑/↓) to select the menu option. Then move the Joy Key (→) to enter the sub-menu. Input Audio Adjust ViewMode Color Adjust Manual Image Setup Menu Select Adjust Contrast/Brightness Contrast Color Temperature Brightness Color Space Color Range 2560 x 1440 @ 60 Hz 4.
Page 22: On-Screen Display Menu Tree
On-Screen Display Menu Tree Main Menu Sub-menu Menu Option HDMI 1 Input Select HDMI 2 DisplayPort Volume (-/+, 0~100)/1 Audio Adjust Mute Standard MOBA ViewMode Movie Text Mono Contrast (-/+, 0~100)/1 Contrast/ Brightness Brightness (-/+, 0~100)/1 sRGB Bluish Cool Native Color Temperature Warm...
Page 23 Main Menu Sub-menu Menu Option Sharpness (-/+, 0~100)/25 Blue Light Filter (-/+, 0~100)/1 Aspect Ratio 16:9 16:10 Manual Overscan Image Adjust Black (-/+, 0~100)/10 Stabilization Advanced DCR (-/+, 0~100)/25 Standard Response Time Advanced Ultra Fast English Français Deutsch Español Italiano Suomi Svenska Русский...
Page 24 Main Menu Sub-menu Menu Option Background Power Indicator Auto Power Off 30 minutes 45 minutes Sleep 60 minutes 120 minutes Setup Menu Standard ECO Mode Optimize Conserve DisplayPort 1.1 Auto Detect DDC/CI Memory Recall...
Page 25: Appendix
Appendix Specifications Item Category Specifications IPS type, Color a-Si TFT Active Matrix 2560 x 1440 LCD; Type 0.2331 (H)mm x 0.2331 (V)mm pixel pitch 68.6 cm Display Size 27” (real diagonal) Color Filter RGB Vertical Stripe Glass Surface Anti-Glare (Haze 25%), Hard Coating (3H) TMDS digital (100 Ω) Input Signal Video Sync...
Page 26 1 – Do not set the graphics card in your computer to exceed these timing modes; doing so may result in permanent damage to the display. 2 – For DisplayPort only. 3 – Please use the power cord from ViewSonic® or an authorized source only.
Page 27 Item Category Specifications 12 km Altitude 39,370.1 ft Storage Relative 5% to 90% (non-condensing) Conditions Humidity -20° C to 60° C Temperature -4° F to 140° F 615.1 x 455.7 x 188.7 mm Dimensions Physical (W x H x D) (with stand) 24.2”...
Page 28: Glossary
Glossary This section describes the standard glossary of terms used in all LCD display models. All terms are listed in alphabetical order. Note: Some terms may not be applicable to your monitor. Advanced DCR Advanced DCR technology automatically detects the image signal and intelligently controls the backlight brightness and color to improve on the ability to make the black blacker in a dark scene, and make the white whiter in a bright environment.
Page 29 Displays the timing mode (video signal input) coming from the graphics card in the computer, the LCD model number, the serial number, and the ViewSonic® website URL. See your graphics cards’s user guide for instructions on changing the resolution and refresh rate (vertical frequency).
Page 30 Manual Image Adjust Displays the “Manual Image Adjust” menu. You can manually set a variety of image quality adjustments. Memory Recall Returns the adjustments back to factory settings if the display is operating in a factory preset timing mode listed in the “Specifications” of this manual. Note: ...
Page 31 ViewMode ViewSonic’s unique ViewMode feature offers “Game”, “Movie”, “Web”, “Text”, “MAC”, and “Mono” presets. These presets are specifically designed to deliver an optimized viewing experience for different screen applications. 1ms Mode <MPRT> Choose whether to activate Moving Picture Response Time (MPRT); default setting is Off.
Page 32: Troubleshooting
Troubleshooting This section describes some common problems that you may experience when using the monitor. Problem or Issue Possible Solutions • Make sure you have turned on the monitor by pressing the Power button. • Make sure the power cord is properly and securely No power connected to the monitor and power outlet.
Page 33 Problem or Issue Possible Solutions The OSD Menu • Check whether the OSD Menu is locked. does not appear • Turn off the monitor, unplug the power cord, plug it on the screen/the back in, and then turn on the monitor. OSD controls are •...
Page 34: Maintenance
• ViewSonic® does not recommend the use of any ammonia or alcohol-based cleaners on the display screen or case. Some chemical cleaners have been reported to damage the screen and/or case of the monitor. • ViewSonic® will not be liable for damage resulting from use of any ammonia or alcohol-based cleaners.
Page 35: Blue Light Filter And Eye Health
Blue Light Filter and Eye Health The Blue Light Filter blocks high-energy blue light for a more comfortable viewing experience. While using and enjoying your monitor please keep the following in mind: • Viewing computer screens for extended periods of time may cause eye irritation and discomfort.
Page 36: Regulatory And Service Information
Regulatory and Service Information Compliance Information This section addresses all connected requirements and statements regarding regulations. Confirmed corresponding applications shall refer to nameplate labels and relevant markings on the unit. FCC Compliance Statement This device complies with part 15 of FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Page 37: Declaration Of Rohs2 Compliance
The following information is only for EU-member states: The mark shown to the right is in compliance with the Waste Electrical and Electronic Equipment Directive 2012/19/EU (WEEE). The mark indicates the requirement NOT to dispose of the equipment as unsorted municipal waste, but use the return and collection systems according to local law.
Page 38: Indian Restriction Of Hazardous Substances
Schedule 2 of the Rule. Product Disposal at End of Product Life ViewSonic® respects the environment and is committed to working and living green. Thank you for being part of Smarter, Greener Computing. Please visit the ViewSonic®...
Page 39: Copyright Information
Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation in the United States and other countries. ViewSonic® and the three birds logo are registered trademarks of ViewSonic® Corporation. VESA is a registered trademark of the Video Electronics Standards Association.
Page 40: Customer Service
Note: You will need the product’s serial number, which is located on the rear of the monitor by the I/O ports. Country/ Region Website Country/ Region Website Asia Pacific & Africa Australia www.viewsonic.com/au/ Bangladesh www.viewsonic.com/bd/ www.viewsonic.com.cn www.viewsonic.com/hk/ 中国 (China) 香港 (繁體中文) Hong Kong (English) www.viewsonic.com/hk-en/...
Page 41: Limited Warranty
How long the warranty is effective: ViewSonic® displays are warranted for between 1 and 3 years, depending on your country of purchase, for all parts including the light source and for all labor from the date of the first consumer purchase.
Page 42 (e) the serial number of the product. • Take or ship the product, freight prepaid, in the original container to an authorized ViewSonic® service center or ViewSonic®. • For additional information or the name of the nearest ViewSonic® service center, contact ViewSonic®. Limitation of implied warranties:...
Page 43 Exclusion of damages: ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic® shall not be liable for: • Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of...
Page 44: Mexico Limited Warranty
If a product proves to be defective in material or workmanship during the warranty period, ViewSonic® will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components &...
Page 45 Exclusion of damages: ViewSonic®’s liability is limited to the cost of repair or replacement of the product. ViewSonic® shall not be liable for: • Damage to other property caused by any defects in the product, damages...
Page 46 Name, address, of manufacturer and importers: México, Av. de la Palma #8 Piso 2 Despacho 203, Corporativo Interpalmas, Col. San Fernando Huixquilucan, Estado de México Tel: (55) 3605-1099 http://www.viewsonic.com/la/soporte/index.htm NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004 Hermosillo: Villahermosa: Distribuciones y Servicios Computacionales SA de CV.

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