Summary of Contents for ALI WELBILT Frymaster FilterQuick FQG30-T
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We Fit the Way You Fry FilterQuick ™ FQG30-T Gas Fryer Service Manual This manual is updated as latest information and models are released. Visit our website for the latest manual. FOR YOUR SAFETY Do Not Store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.
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NOTICE IF, DURING THE WARRANTY PERIOD, THE CUSTOMER USES A PART FOR THIS FRYMASTER DEAN EQUIPMENT OTHER THAN AN UNMODIFIED NEW OR RECYCLED PART PURCHASED DIRECTLY FROM FRYMASTER DEAN, OR ANY OF ITS FACTORY AUTHORIZED SERVICERS, AND/OR THE PART BEING USED IS MODIFIED FROM ITS ORIGINAL CONFIGURATION, THIS WARRANTY WILL BE VOID.
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WARNING After installation of a gas fryer and after any maintenance to the gas system of a gas fryer-manifold, valve, burners, etc. – check for gas leaks at all connections. Apply a thick soapy solution to all connections and ensure there are no bubbles. There should be no smell of gas. DANGER Improper installation, adjustment, maintenance or service, and unauthorized alterations or modifications can cause property damage, injury, or death.
Table of Contents Section 1: Service Procedures FQ4000 Menu Summary Trees ......................1-1 1.1.1 FQ4000 Menu Tree General Market (Non-Taco Bell) ............ 1-1 1.1.2 FQ4000 Information Statistics Menu Tree General Market (Non-Taco Bell) ..... 1-2 1.1.3 FQ4000 Menu Tree Taco Bell after 06/2024 ..............1-3 1.1.3.1 FQ4000 Menu Tree Taco Bell prior to 06/2024 ............
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1.15.4 Controller Malfunctions ....................1-35 1.15.5 Filtration Malfunctions ....................1-35 1.15.6 Leakage ..........................1-36 1.16 Troubleshooting Guides ........................1-36 1.16.1 Troubleshooting the 24 VAC Circuit ................1-37 1.16.2 Troubleshooting the Gas Valve ..................1-38 1.16.3 Troubleshooting the Temperature Probe ..............1-38 1.16.4 Replacing the Reset Switch ....................
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1.24.2 Full Vat Wiring Diagram Non-CE Dom. US w/ OIB Sensor (Prior to 06/2019) ..1-65 1.24.3 Full Vat Wiring Diagram Non-CE Dom. US w/ OIB Sensor (After 05/2019) ....1-66 1.24.4 Dual Vat Wiring Diagram Non-CE Dom. US w/ OIB Sensor (Prior to 06/2019) ..1-67 1.24.5 Dual Vat Wiring Diagram Non-CE Dom.
FQG30-T SERIES FILTERQUICK GAS FRYERS CHAPTER 1: SERVICE PROCEDURES FQ4000 Menu Summary Trees Burger King 1.1.1 FQ4000 Menu Tree General Market/ (Non-Taco Bell) Reflected below are the major programming sections in the FQ4000 and the order in which the headings will be found in the controller.
1.1.2 FQ4000 Information Statistics Menu Tree General Market/Burger King (Non-Taco Bell) Reflected below are the information statistics in the FQ4000 and the order in which the headings will be found in the controller. Information Statistics Daily Stats 1. Filters/Skipped Filters/CooksToday’s Report Card 1.
1.1.3 FQ4000 Menu Tree Taco Bell after 06/2024 Reflected below are the major programming sections in the FQ4000 and the order in which the headings will be found in the controller. Service Home Button Manager (1656) E-Log Crew Mode (Cooking Mode) Passcode Setup Menus (1650) USB Menu Operation...
1.1.3.1 FQ4000 Menu Tree Taco Bell prior to 06/2024 Reflected below are the major programming sections in the FQ4000 and the order in which the headings will be found in the controller. Service Home Button Manager (1656) E-Log Crew Mode (Cooking Mode) Passcode Setup Menus (1650) USB Menu Operation...
1.1.4 FQ4000 Information Statistics Menu Tree Taco Bell Reflected below are the information statistics in the FQ4000 and the order in which the headings will be found in the controller. Information Statistics Report Card 1. Today’s Report 2. Yesterday’s Report 3.
1.1.5 FQ4000 FS Menu Tree Whataburger Reflected below are the major programming sections in the FQ4000 and the order in which the headings will be found in the controller. Filtration Menu Quick Filter Clean and Filter (with OQS – OQS Only) OQS Filter (OQS Only) Dispose Oil Drain Oil...
1.1.6 FQ4000 FS Information Statistics Menu Tree Whataburger Reflected below are the information statistics in the FQ4000 and the order in which the headings will be found in the controller. Information Statistics Filter 1. Current Day and Date 2. Cooks Remaining Until Next Filter 3.
1.1.7 FQ4000 Menu Tree Casey’s Reflected below are the major programming sections in the FQ4000 and the order in which the headings will be found in the controller. Home Button Crew Mode (Cooking Mode) Menus (1650) Auto SW Upgrade Settings Create New Auto SW Upgrade (Enable/Disable) Auto SW Upgrade Time...
1.1.8 FQ4000 Information Statistics Menu Tree Casey’s Reflected below are the information statistics in the FQ4000 and the order in which the headings will be found in the controller. Information Statistics Daily Stats 1. Filters/Skipped Filters/CooksToday’s Report Card 1. Today’s Report 2.
1.2 FQ4000 Password Codes Press the HOME button to enter MENUS, RECIPES, SETTINGS or SERVICE menus. 1650 – MENUS, RECIPES, 1656 – SETTINGS (MANAGER), SERVICE (MANAGER) 3000 – SETTINGS (SERVICE), SERVICE (SERVICE) Enter Tech Mode 9000 – Component Check [SETTINGS (SERVICE), SERVICE (SERVICE) Enter Tech Mode] ...
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Code ERROR MESSAGE EXPLANATION OIL SENSOR FAILURE - CALL SERVICE Oil level sensor may have failed. RECOVERY FAULT Recovery time exceeded maximum time limit. RECOVERY FAULT – CALL SERVICE Recovery time exceeded maximum time limit for two or more Reset the error code by going to: HOME -> SERVICE cycles.
Code ERROR MESSAGE EXPLANATION TOP OFF EMPTY This is only visible in the cloud. It’s not visible on the UI. The JIB is out of oil. Replace the JIB and top off the vat. LEFT RETURN VALVE or LEFT VALVE NOT OPEN VALVE Left return valve was trying to open, and confirmation is NOT OPEN - FILTRATION AND TOP OFF DISABLED - CALL missing...
Functional Description FQG30-T Series gas fryers contain a welded stainless steel frypot that is directly heated by a high efficiency infrared burner system, requiring approximately 43% less energy than conventional burners to cook the same volume. Self-contained combustion chambers (referred to as “burners”) are fitted into rails attached to the sides of the frypot, one on each side.
SMART INTERFACE BOARD LED Smart Interface Board (SIB) DIAGNOSTIC LIGHTS All fryers in this series have a smart interface board (SIB) LED 1 24VAC Heat Relay located in the component box behind the controller panel. LED 2 12VDC to Controller The SIB board provides a link between the controller and LED 3 24VAC Latch Relay...
1.8.3 Frequently Used Test Points for SIB (Smart Interface Board) NOTE: DO NOT CHECK WITH HARNESSES UNPLUGGED AS SHORTING THE PINS MAY OCCUR WHICH WILL DAMAGE THE BOARD. FREQUENTLY USED TEST POINTS FOR INTERFACE BOARD 1085980 Meter Test Setting Pins Results 24VAC Power to SIB 50VAC Scale...
1.8.5 SIB (Smart Interface Board) Pin Positions and Harnesses NOTE: DO NOT CHECK WITH HARNESSES UNPLUGGED (except ATO and Temp Probes) AS SHORTING THE PINS MAY OCCUR WHICH WILL DAMAGE THE BOARD. Connector From/To Harness # Function Voltage Wire Color From Transformer 24VAC Input 24VAC...
Thermostats The fryers are equipped with temperature probes located on the front centerline of each frypot (dual-vat frypots have two probes, one in each vat). In this type of thermostat, the probe resistance varies directly with the temperature. That is, as the temperature rises, so does resistance, at a rate of approximately 2 ohms for every 1º F. Circuitry in the controller monitors the probe resistance and controls burner firing when the resistance exceeds or falls below programmed temperatures (set points).
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Insert the fitting for a gas pressure-measuring device into the pressure tap hole. On non-CE fryers only, place the gas valve in the ON position. Place the fryer power switch in the ON position. When the burner has lit and burned steadily for at least one minute, compare the gas pressure reading to the pressure for the corresponding gas in the appropriate table on the following page.
Flame Sensor Wire 1.13 Measuring Flame Current When the burner flame is properly adjusted, it will produce a current between 2.0A and 2.5A on Fenwal modules. Lockouts can occur at currents 0.5A or below on Fenwal modules. Flame current is measured by placing a microamp (NOT milliamp) meter in series with the sensing wire on the ignitor.
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Blower Relay 1.14.2 Replacing the Smart Interface Board (SIB) Optional Perform steps 1 through 8 from section 1.14.1. OIB Relay Remove the bezel by removing the two (2) screws on the bottom of the bezel. Disconnect the cables attached to the smart interface Optional board, marking or making a note of the connectors to OIB Time...
1.14.5 Replacing an Ignition Module Disconnect the fryer from the electrical supply or remove fuse on bottom of associated control box. On a split vat it is necessary to remove the blower to remove the right module. Loosen the two top screws attaching the module assembly to the frame (see Figure 6). Slide the module towards the rear of the component box until the rear tab clears the bottom of the component box frame and can be lowered.
1.14.7 Replacing or Cleaning a Combustion Air Blower Disconnect the blower wiring harness (see Figure 8), remove the blower assembly mounting nuts, and remove the blower assembly from the fryer. If cleaning the motor, continue with Step 2; otherwise, install the replacement blower, reconnect the wiring harness, and then go to Step 6.
Wrap the motor and wires with plastic wrap or a plastic bag. Blower Housing Blower Wheel Figure 10 Remove the plastic wrap from the blower motor assembly. Reassemble the blower motor assembly and blower housing. Reinstall the blower shield. Reinstall the blower assembly in the fryer and reconnect the wiring disconnected in Step 1. Light the fryer in accordance with the procedure described in Chapter 3, Section 3.1.2 of the FQG30-T Series Gas Fryer Installation and Operation Manual.
On non-CE blowers loosen this nut and rotate shutter to open or close air intake. On CE blowers loosen both wing nuts and slide the shutter to adjust the air intake. Figure 12 1.14.9 Replacing a Gas Valve Disconnect fryer from electrical and gas supplies. Disconnect the wire harness from the gas valve.
1.14.10 Replacing a Burner Assembly Disconnect the unit from the electrical and gas supplies. Remove the gas line and enrichment tube using a 7/16” and 5/8” wrench from the front of the burner. Remove the elbow and tee off the bottom of the burner to ensure easier removal of the burner.
1.14.11 Replacing the Filter Motor or Filter Pump (may differ depending on date of manufacture) Disconnect the unit from the electrical power supply. Remove the filter pan from the unit. Position a container beneath the oil return fitting at the front of the cabinet. Disconnect the flexible oil line from the fitting, allowing any residual oil to drain into the container.
17. Disconnect the oil return line(s) from the frypot to be removed. 18. Disconnect all wiring from the VIB (valve interface board). 19. Carefully lift the frypot from the fryer cabinet. 20. Remove the drain valve(s), temperature probe(s), high-limit thermostat(s), RTD probes, oil level sensor probes, VIB boards, actuators and ignitor assemblies.
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Spacer Spacers Disassembling A Frypot (Full Vat Illustrated) See page 1-27 for reassembly illustration. Figure 20 11. Remove the upper burner rails (11). NOTE: For the following steps, refer to the frypot exploded view on page 1- 27 for component identification. 12.
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22. Carefully wrap a strip of burner insulation (8) tightly around the rear and sides of the burner frame (9), with the glass-tape side of the strip on the outside. Do not use duct tape or adhesive to secure the strip to the burner frame.
Re-assembling A Frypot (Full-Vat Illustrated) Figure 21 1.15 Troubleshooting and Problem Isolation Because it is not feasible to attempt to include in this manual every conceivable problem or trouble condition that might be encountered, this section is intended to provide technicians with a general knowledge of the broad problem categories associated with this equipment, and the probable causes of each.
1.15.1 Heating (Ignition) Failure Heating (ignition) failure occurs when the ignition module fails to sense a flame within the 4-second time delay period and locks out. When this happens, the module sends 24 VAC through the interface board alarm circuit to the controller.
1.15.2 Improper Burner Function With problems in this category, the burner ignites but exhibits abnormal characteristics such as “popping,” dark spots on the burner ceramics, fluctuating flame intensity, and flames shooting out of the flue. “Popping” indicates delayed ignition. In this condition, the main gas valve is opening but the burner is not immediately lighting.
Occasionally a burner may apparently be operating correctly, but nevertheless the fryer has a slow recovery rate (the length of time required for the fryer to increase the oil temperature from 250ºF to 300ºF (121ºC to 149ºC)). The primary causes of this include an over-filled frypot, a dirty or out-of-adjustment combustion air blower, low burner manifold pressure, and/or damaged burner tiles.
problem. A flexible wire can be used to clean out the suction tube and the recess in the bottom of the pan. NEVER use compressed air to blow solidified shortening out of the suction tube! The operator attempted to filter oil that was not heated. Cold oil is thicker and causes the pump motor to work ...
1.16.1 Troubleshooting the 24 VAC Circuit Prior to checking for problems associated with the 24 VAC circuit, ensure that the unit is connected to a power supply, and the controller is on and is calling for heat (heat indicator appears and displays PRE-HEAT). NOTE: All voltage measurements must be made within 4 seconds of the unit calling for heat.
1.16.2 Troubleshooting the Gas Valve Prior to checking for problems associated with the gas valve, ensure that the unit is calling for heat. Also, for non-CE units, verify that the gas valve is in the ON position. The following processes will assist you in troubleshooting the gas valve and ruling it out as a probable cause: If 24 VAC is not present across gas valve main coil, the probable cause is the 24 VAC circuit.
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Problem Probable Causes Corrective Action Enter the INFO mode, and select SOFTWARE, review the FIB software status. If FIB: 00.00.000 is shown, the communication is lost between the FIB. Cycle power off for 60 seconds or longer using the master power reset switch. Repeat step A to check if a software version is shown other than zeros.
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Problem Probable Causes Corrective Action Ensure oil reservoir has oil. Ensure the lines/ATO pump is not obstructed. Check to see that fryer is heating. Fryer temperature must be at setpoint. With ATO probe covered in oil, press the “?” button. Press the down arrow.
Problem Probable Causes Corrective Action Clear filter error properly. When “CHANGE FILTER PAD YES/NO” is displayed, do NOT press any button until Filter error exists. the pan has been removed for at least thirty seconds. One vat doesn’t top off. Actuator, pump, loose connection, After thirty seconds the controller returns to OFF or RTD or FIB issue.
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Problem Probable Causes Corrective Action A. Verify that the power cord is fully plugged in and the circuit A. Power cord is not plugged in breaker is not tripped. or circuit breaker is tripped. Filter pump won’t start or B. If the motor is too hot to touch for more than a few seconds, B.
1.18.3 Test Points on rear of FIB Box 1.18.3.1 12 pin connector on rear of FIB (Filter Interface Board) box (C7) (may differ due to date of manufacture). 24VAC + HOT Dispose Bulk Oil Closed + Transformer Use these test pins to easily test these test points.
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1.18.4 FIB (Filter Interface Board) Filtration and Top-off Pin Positions and Harnesses NOTE: DO NOT CHECK WITH HARNESSES UNPLUGGED AS SHORTING THE PINS MAY OCCUR WHICH WILL DAMAGE THE BOARD. Connect Wire From/To Harness # Pin # Function Voltage Color Brown Ground - +24VDC...
1.18.5 Replacing the FIB Board, Power Supply, Filter Pump Motor Relay or Transformer Disconnect the fryer from the electrical power supply. Locate the FIB box (see Figure 29 in section 1.18), behind the oil Board reservoir). Remove the cover of the FIB box to expose the power supply, FIB board and SUI communication board (see Figure 32).
1.18.6 Replacing the ATO Pump or Solenoid Disconnect the fryer from the electrical power supply. Locate the ATO pump (see Figure 33), behind the FIB box. Mark and unplug any wires or harnesses. Press down from the top on the quick disconnects to release the plumbing (see Figure 34).
1.20 Bulk Oil Service Issues 1.20.1 Bulk FIB Tests These instructions may NOT be applicable to all bulk oil systems. The FilterQuick-T™ fryer will ONLY operate with a three-pole float switch for waste oil. If a two- pole switch is used it may cause damage to the FIB board. The float switches are polarity specific which may short to ground and damage an FIB board.
1.20.4 Bulk Test Quick Reference 1.20.4.1 Dispose to Waste, Refill Vat from Bulk Press the filtration menu button. Select LEFT VAT or RIGHT VAT for split vats. Press the down arrow two (2) times. Select DISPOSE. “DISPOSE NOW? is displayed. * Press the √...
21. Press the √ (check) button if the filter pan is empty. Select “NO” if oil remains in the filter pan. 22. “INSERT PAN” is displayed. 23. Insert the filter pan. 24. “CLOSE DISPOSE VALVE” is displayed. 25. Close dispose valve. 26.
1.21 VIB (Valve Interface Board) Service Procedures The VIB (Valve Interface Board) controls the actuators that open and close the drain and return valves. The VIB boards are located inside a protective housing under each frypot (see Figure 39). Figure 39 Figure 40 1-52...
1.21.1 VIB (Valve Interface Board) Troubleshooting NOTE: DO NOT CHECK WITH HARNESSES UNPLUGGED AS SHORTING THE PINS MAY OCCUR WHICH WILL DAMAGE THE BOARD. Probable Causes Corrective Action Problem Check pins 4 and 5 of J2 at the FIB board. Should read 24VDC.
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1.21.2 VIB (Valve Interface Board) Actuator Board Pin Positions and Harnesses NOTE: DO NOT CHECK WITH HARNESSES UNPLUGGED AS SHORTING THE PINS MAY OCCUR WHICH WILL DAMAGE THE BOARD. Connector From/To Harness PN Pin # Function Voltage Wire Color Right VIB Probe Ground Yellow Right VIB Probe Left VIB Probe Ground...
1.21.3 Replacing a VIB (Valve Interface Board) Disconnect the fryer from the electrical power supply. Locate the VIB (valve interface board) to be replaced under a frypot. Mark and unplug the harnesses. The VIB assembly is held in place with one screw (see Figure 41). Remove the screw and the assembly drops down (see Figure 42) and the tab slides out of the bracket attached to the frypot (see Figure 43).
The 100-120VAC (220-240VAC on Intl. units) in the control box is supplied from the transformer box. The power to the oil level sensor controlled by the clear oil level sensor (OIB) power relay. It is located behind the time delay relay board in the control box. The relay is controlled by the VIB board on J1 pins 9 and 10 for the right sensor on dual vat or a full vat.
1.22 FQ4000 Controller Service Procedures 1.22.1 FQ4000 Controller Troubleshooting Probable Causes Corrective Action Problem A. Verify the power cord is plugged in and that circuit breaker is not tripped. B. Swap the controller with a controller known to be good. If No power to the fryer.
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Probable Causes Corrective Action Problem Filter error has occurred, filter pad Change the filter pad and ensure the filter pan has been FQ4000 displays CHANGE clogged, 24-hour filter pad change removed from the fryer for a minimum of 30 seconds. FILTER PAD.
Probable Causes Corrective Action Problem Normal operation during most at the beginning or end of most filtration functions. If the display appears many times during a filter it could be an Ensure the vat is full of oil and press the √ button. indication of slow oil return See section 1.18.2 troubleshooting –Filter Pump runs, but FQ4000 displays IS VAT...
1.23 Loading and Updating Software Procedures Updating the software takes approximately 30 minutes. The software only needs to be loaded in the USB port in the far-left fryer cabinet and it will update ALL the controllers and boards in the system. To update the software, follow these steps carefully: The software update may lose the location of product icon on the front screen after the update.
24. The controller displays UPGRADE COMPLETED, POWER CYCLE THE SYSTEM. 25. Cycle the fryer control power using the reset switch. In most FQG30-T models, this is located under the USB slot (see Figure 3). In some older FQG30-T models, the momentary rocker switch (see Figure 4) is located under the far-left control box (see ENSURE THE SWITCH IS Figure 5).
1.23.1.2 General Market Menu (Non-Taco Bell) Update Instructions NOTE: This will overwrite any current product menu items and their settings. This may require re-entering any limited time offering products cook times, temperatures, etc. and reassigning products to their locations on the touch screen controller.
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Display reboots automatically during an update Power cycle fryer ensuring that the reset switch is pressed and held for 60 seconds or greater or power is removed for 60 seconds or greater. Update the software or menus again. Check software versions or menus. If they still do not update repeat step #1 and recheck. Controller keeps rebooting after an update Ensure ALL controllers display OFF.
1.25 High Limit Test The high-limit test mode is used to test the high limit circuit. The high-limit test will destroy the oil. It should only be performed with old oil. Shut the fryer off and call for service immediately if the temperature reaches 460°F (238°C) without the second high-limit tripping and the controller displays HIGH LIMIT FAILURE DISCONNECT POWER with an alert tone during testing.
FILTERQUICK™ FQ4000 TOUCH FRYERS Appendix A: Bulk Oil Service Issues A.1 Bulk FIB Tests These instructions may NOT be applicable to all bulk oil systems. The FilterQuick-T™ fryer will ONLY operate with a three-pole float switch for waste oil to determine if the tank is full.
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A.2 Bulk Oil Wiring Connection behind Fryer BULK OIL WIRING FIB BOX 12 pin TESTING BETWEEN PINS 1 & 5 9-PIN FEMALE PLUG SHOULD READ: 24VAC WHEN BULK TANK IS FULL 0 VAC WHEN BULK TANK IS EMPTY PIN 1 RED BULK DISPOSE TANK FULL PIN 2 WHITE 24VAC OUT FRESH OIL PUMP WHITE 24VAC IN FROM BULK (COM) PIN 3 BLACK 24VAC IN FROM BULK (HOT)
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Bulk Test Quick Reference A.4.1 DISPOSE TO WASTE, REFILL VAT FROM BULK: Press the filter button. Select LEFT VAT or RIGHT VAT for split vats. Select DISPOSE OIL. “DISPOSE OIL? YES/NO” is displayed. * Press the √ (check) button to dispose of oil in vat. “DRAINING IN PROGRESS”...
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18. “INSERT PAN” is displayed. 19. Insert the filter pan. 20. “CLOSE DISPOSE VALVE” is displayed. 21. Close dispose valve. 22. “FILL VAT FROM BULK? YES/NO” is displayed. 23. Press “NO” if you wish to leave vat empty and exit. A.4.3 FILL VAT FROM BULK: Press the filter button.
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