PW PLATEAU XLRB 2025 Owner's Manual's

Mercedes-benz sprinter widebody

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PLATEAU XLRB

MERCEDES-BENZ SPRINTER WIDEBODY

2025

OWNER'S MANUALS

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Summary of Contents for PW PLATEAU XLRB 2025

Page 1 PLATEAU XLRB MERCEDES-BENZ SPRINTER WIDEBODY 2025 OWNER’S MANUALS...
Page 2: If You Smell Propane
WARNING IT IS NOT SAFE TO USE COOKING APPLIANCES FOR COMFORT HEATING. Cooking appliances need fresh air for safe operation. Before Operation: • Open overhead vent or turn on exhaust fan. • Open Window. FAILURE TO COMPLY COULD RESULT IN DEATH OR SERIOUS INJURY. Unlike homes, the amount of oxygen supply is limited due to the size of the recreational vehicle, and proper ventilation when using the cooking appliances(s) avoids dangers of asphyxiation.
Page 3 PLATEAU XLRB MERCEDES-BENZ WIDEBODY PLEASURE-WAY INDUSTRIES LTD. takes great pride in the quality and excellence that the Pleasure-Way name represents. We appreciate having you as a customer and welcome you into the Pleasure-Way family. This manual is provided to introduce you to the many features of your new Mercedes-Benz Plateau XLTS including operation, maintenance and warranties.
Page 4: Table Of Contents
TABLE OF CONTENTS WARRANTY/POLICIES MAINTAINING YOUR MOTORHOME SAFETY Ultraleather Cleaning & Care ® TRAVEL PREPARATION Occupant and Cargo Carrying Capacity Smoke Detector MOTORHOME SYSTEMS LP/Carbon Monoxide Detector Fire Extinguisher Liquid Propane Gas System GFCI Outlet LP Fill Valve & LP Bleeder Valve Refueling BBQ Quick Connect Generator...
Page 5 LIVING AREA ELECTRICAL SYSTEMS TOUCHSCREEN CONTROL PANELS Voltage Chart Battery Management System AC 110-120 Volt Power Battery Charging Systems Automatic Transfer Switch Generator AC Electrical Distribution Panel Auto Gen Start Setup (AGS) GFCI Outlets MOTORHOME INTERIOR Trouble shooting AC Power Interior Cockpit Map Light Main DC Power Switches Cooktop...
Page 6: Warranty/Policies
WARRANTY / POLICIES CUSTOMER RESPONSIBILITY FIVE-YEAR, NON-TRANSFERABLE LIMITED WARRANTY It is very important that you read and understand the information provided to you in the package Subject to the exclusions, terms and conditions containing all the manuals, information and specified further in this document, Pleasure- warranties pertaining to your Pleasure-Way Way Industries Ltd.
Page 7 THE CONDITIONS OF THIS LIMITED dealer: WARRANTY SHALL NOT APPLY TO ▶ Ultraleather fabrics DEGENERATION DUE TO WEAR ▶ Propane lines AND TEAR AND EXPOSURE AFTER ▶ Foam used in cushions THESE LIMITATIONS: THREE (3) YEARS or 36,000 miles or 60,000 kilometers, whichever comes first, by the original NINETY (90) DAYS from the original retail...
Page 8 BATTERY WARRANTY / POLICIES CUSTOMER RESPONSIBILITY FIVE-YEAR, NON-TRANSFERABLE LIMITED WARRANTY It is very important that you read and understand the information provided to you in the package Subject to the exclusions, terms and conditions containing all the manuals, information and specified further in this document, Pleasure-Way warranties pertaining to your Pleasure-Way Industries Ltd.
Page 9: Safety
SAFETY For your safety while traveling with your All Pleasure-Way Motorhomes in Canada are Pleasure-Way Motorhome, we have provided CSA (through QAI) and CMVSS certified, and may safety components throughout the vehicle. In exceed the approved installation criteria. order for your vehicle to maintain the safest possible conditions, these components must All Pleasure-Way Motorhomes in the United be tested and maintained on a regular basis,...
Page 10: Lp/Carbon Monoxide Detector
LP/CARBON MONOXIDE DETECTOR A liquid propane (LP) / carbon monoxide (CO) gas detector is located near the front dinette. This detector will detect liquid propane gas, carbon monoxide and other gases that are heavier than air. The detector is powered by the coach batteries and will only operate when the 12 volt battery disconnect switch is ON.
Page 11: Refueling
REFUELING When you are refueling your fuel tank or your propane system, ensure that your vehicle and your main LP valve is shut off. Some appliances in your vehicle have auto ignition. Ensure the appliances are shut off so ignition will not activate. WARNING: Even with the main LP valve shut off there is enough LP gas in the lines for the appliances to auto ignite.
Page 12: Appliances
APPLIANCES It is not safe to use cooking appliances to heat the interior of the coach due to the danger of asphyxiation. It is recommended that you read all of the appliance owner / operating manuals prior to using the appliances. When the vehicle is in motion, it is necessary to have the flat screen television locked into travel position to prevent damage to the flat screen, bracket and to the...
Page 13: Motorhome Exterior
MOTORHOME EXTERIOR CHASSIS PAINT CODES (MERCEDES-BENZ SPRINTER CODES) Grey White – 9136 Brilliant Silver Metallic – 9775 Arctic White – 9147 Pearl Silver Metallic – 9764 Paint codes located on the driver seat base by opening the zipper flap and lifting the right hand flap. MOTORHOME DIMENSIONS AND CAPACITIES 2.0 liter 4-Cylinder High Output 208 HP Rating @ 3,800 RPM...
Page 14 APPLIANCES MANUFACTURER MODEL Generator Onan RV QG 2500 I 2.5HGLAA-8310B Master DCD Spyder Controls BENCZ38F6 Fridge Norcold N2152R Microwave High Pointe EM925ACW Air Conditioner Truma Aventa Eco 4052816040615 Air Conditioner Lower Truma Aventa 4052816040615 Cook Top True Induction TI-1B-1800W Water Pump Shurflo 4008-101-A65 Water Heater...
Page 15: Tire & Loading Information
TIRE AND LOADING INFORMATION The tire and loading information is located on the driver side door pillar. On this label you will find your tire size as well as cold tire pressure rating. Also found on this label is the seating capacity along with the occupant and cargo carrying capacity of your motorhome.
Page 16: Exterior Shower
EXTERIOR SHOWER Located on the driver side front corner, this compartment contains a retractable shower head and hot/cold water taps. NOTE: When winterizing your motorhome be sure to winterize this tap and the shower hose. FRESH WATER HOLDING TANK FILL Located on rear wall passenger side corner, this compartment allows you to fill the fresh water holding tank.
Page 17: Power Awning
POWER AWNING Please refer to the manufacturer’s operating instructions for further information. The awning is located on the passenger side of the roof, this is a 13’ Fiamma electric awning controlled by the switches located on the touchscreen control panel. The 12 volt battery disconnect switch must be in the ON position to operate the awning.
Page 18: Air Conditioner
AIR CONDITIONER Your vehicle is equipped with the 13,500 BTU Truma Aventa air conditioner. The controls for the air conditioner are located on the HOME page of the touchscreen control panels. (for more information see page 60) SOLAR PANEL PACKAGE Your vehicle may be equipped with 1-5, 100W Carmanah solar panels.
Page 19: Maintaining Your Motorhome
MAINTAINING YOUR MOTORHOME It is recommended that you regularly maintain your Pleasure-Way Motorhome in order to get the maximum benefits from your unit. The life and performance of each component depends upon proper use, operation and maintenance. With a regular maintenance schedule you should be able to identify any components that may need attention, allowing you to have many years and miles of trouble-free traveling.
Page 20: Ultraleather ® Cleaning & Care
ULTRALEATHER CLEANING AND CARE (Information taken from the Ultrafabrics website.) Our fabrics are engineered to be long-lasting, with surfaces that maintain their top-quality look and feel long after application. To keep any of our materials looking their best, we do recommend regular care and cleaning, especially to keep dirt from accumulating.
Page 21: Travel Preparation
TRAVEL PREPARATION BEFORE YOU LEAVE Prior to heading off on your adventures, you should always check to ensure that: • • The LP gas is off at the main valve switch All interior components are secure and in • place All black and gray waste water tanks are •...
Page 22: Motorhome Systems
MOTORHOME SYSTEMS LIQUID PROPANE GAS SYSTEM LP appliances are: Generator, Water Heater and Furnace. The LP storage tank is located mid body facing the driver side. The remote LP fill is located in the sewer dump compartment door. The regulator is located REGULATOR on the rear cross member in the front of the rear axle and the gauge is located on the touchscreen control...
Page 23: Bbq Quick Connect
LP FILL VALVE & BLEEDER VALVE All pilot lights, appliances and their igniter (see operating instructions) shall be turned off before The propane fill and breather valve are located in the refueling motor fuel tanks and/or propane containers. Can cause ignition of flammable vapors, driver side sewer dump compartment.
Page 24: Water Heater
WATER HEATER Please refer to the manufacturer’s operating instructions for further information. The water heater is located under the raised bed at the rear driver’s side corner. Access to the working mechanism of the water heater is through the outside vent door located above driver side rear wheels.
Page 25: Furnace
FURNACE Please refer to the manufacturer’s operating instructions for further information. Your vehicle is equipped with a Truma VarioHeat Comfort LP gas auto ignition furnace. The furnace is located beneath the raised bed under the front driver side storage compartment. The thermostat control sensor is located kitchen upper end panel.
Page 26: Fresh Water System
FRESH WATER SYSTEMS The water system built into your motorhome provides full service similar to the system in your home. A 12- Volt self-priming pump draws pressurized water from the fresh water tank to all cold water faucets and the water heater.
Page 27: City Water Connection
CITY WATER CONNECTION The city water connection is located in the driver side utility center. The city water connection is a convenience for you when you have access to an outside, pressurized water source. The city water system bypasses the fresh water holding tank and feeds the water lines directly so that you will not have to use the water pump.
Page 28: Waste System
WASTE SYSTEM Your motorhome is equipped with two waste tanks: A black water tank is located above the floor of the vehicle. Only the toilet water and solid waste enter this tank. This tank is approximately: 25 US gal / 95 L. A grey water tank is located on the driver side of the vehicle.
Page 29: Toilet
TOILET Please refer to the manufacturer’s operating instructions for further information. Toilet Troubleshooting: Water keeps running in the bowl: Check to see if the foot lever is all the way up. Sticking may be caused by foreign material on the waste valve blade seal at the bottom of the toilet bowl.
Page 30: Microwave
THE EMS (ENERGY MANAGEMENT SYSTEM) The EMS monitors three of the heavy amperage draw appliances (MICROWAVE OVEN, INDUCTION COOKTOP and Air Conditioner) installed in the coach. This ENERGY MANAGEMENT SYSTEM will limit the combined amperage draw of these three appliances. If the amperage draw exceeds the parameters of the management system, the appliance GREEN display will turn to YELLOW and the appliance will be shut OFF.
Page 31: Winterizing
WINTERIZING WINTERIZING THE WATER SYSTEMS Drain the fresh water tank by opening the drain tap on the fresh water tank. Drain and flush the black and gray water holding tanks. Ensure the water pump switch is off. Open the hot and cold water tap to relieve pressure on the system.
Page 32: Optional Winterizing For Milder Climates
Remove the water line from the inlet side of the water pump (this is the clear plastic line going into the water pump filter).Connect a siphon hose to the inlet side of the water pump and place the other end in a container of non-toxic, RV antifreeze.
Page 33: Winter Use
WINTER USE NOTE: Keep in mind that as you add more We recommend that the water system not be used when the outside temperature drops water to the holding tanks the antifreeze will dilute beyond the recommended below the freezing point. You should ensure that your unit is completely winterized by amount and may start to freeze earlier at that time.
Page 34: Living Area Electrical Systems
LIVING AREA ELECTRICAL SYSTEM The motorhome living area electrical system is designed for convenience. It is capable of supplying 110-120 VOLT OR AC EQUIPMENT the vehicle with at least two sources of power: 12 volt DC power and 110-120 volt AC power. TV &...
Page 35: Ac 110-120 Volt Power
AC 110-120 VOLT POWER A 30 foot, 30 amp power cord is provided under the rear sofa. To activate all power circuits, connect and lock the power cord to your coach in the driver side utility center and to an adequate 110-120 volt power source.
Page 36: Ac Electrical Distribution Panel
AC ELECTRICAL DISTRIBUTION PANEL The motorhome is equipped with an AC distribution panel that houses the breakers for the 110-120 volt system. The distribution panel is located beneath the fridge. The breakers act like a household breaker; make sure the breaker is shut all the way off before you reset the breaker.
Page 37: Trouble Shooting Ac Power
TROUBLE SHOOTING THE AC POWER Double check that you have a reliable power source to plug your power cord into. Verify that your power cord is properly attached to your motorhome. Test the outlet with another appliance. Ensure that the GFCI has not been tripped. Press the TEST button and then reset the GFCI.
Page 38: Main Dc Power Switches
MAIN DC POWER SWITCHES 12 VOLT BATTERY DISCONNECT SWITCH The 12 volt battery disconnect switch is located by the main entrance door on the touchscreen control panel. The disconnect switch will stop all 12 volt power supplied to your motorhome from the coach batteries.
Page 39: Dc System
GROUND WIRE (16 AWG) Date: June 8 2023 for the batteries. PW Version 1.0 Spyder P/N: BENCZ38F6 PW Label # 17423 Customer P/N: 17262 GO POWER GP-RV30-MPPT SOLAR CONTROLLER This controller takes the voltage and amperage coming from the solar panels and converts it to a regulated DC voltage/amperage charge rate with a lithium profile to charge the coach batteries.
Page 40: Coach Battery
COACH BATTERY Eco-Ion Earth Smart Lithium Iron Phosphate (LIFEPO4) 12 VOLT 300 AH The motorhome is equipped with two coach batteries located below the raised bed on the front passenger side compartment. Lithium Iron Phosphate battery technology is one of the safest on the market today. Lithium Batteries are different from lead-acid batteries and other batteries on the market.
Page 41: Master Dcd
MASTER DCD The Master DCD is the main Gateway/Hub to all electrical operations of the coach. THE MASTER DCD CONTROLS, BREAKERS AND SWITCHES: ON the Face Inverter Master Switch – This switch connects the Inverter to the batteries for charging and the DC coach system for operation.
Page 42 Date: June 8 2023 100 amp Z Case Generator Fuse - This is the Spyder P/N: BENCZ38F6 PW Version 1.0 PW Label # 17423 Customer P/N: 17262 starter fuse for the generator. 7.5 Amp Water Heater Blade Fuse - This fuse powers the electrical components of the Truma water heater.
Page 43: G12 Dc Load Center
Device was online but has not seen a valid network message for 5 seconds Alternating Red & Orange Device has gone offline and is attempting to re-connect (within 30 seconds) PW Label # 17422 Customer P/N: 15500-2 Alternating Green & Orange...
Page 44: Xantrex ® Xc Pro 3000 Watt Inverter
XANTREX XC PRO 3000 WATT ® INVERTER The inverter inverts 12 volt DC power to 120 volt AC power for the operation of the 120 volt appliances such as, the microwave, induction cook top, air conditioner, entertainment system, and 120 volt plugs.
Page 45: Mastervolt Dc To Dc Charger
MASTERVOLT MAC PLUS 12/12 -50 DC TO DC CHARGER This DC to DC charger takes the charge from the Engine alternator when the vehicle is running and provides charge to the lithium batteries. This is a 50 amp regulated charge set to the lithium profile for the batteries.
Page 46 GO POWER GP-RV30-MPPT SOLAR CONTROLLER AND SOLAR PANELS This controller takes the voltage and amperage coming from the solar panels and converts it to a regulated DC voltage/amperage charge rate with a lithium profile to charge the coach batteries. The Carmanah 100 watt solar panels are fused within 15”...
Page 47: Multiplex Integrated Schematic
MULTIPLEX INTEGRATED SCHEMATIC...
Page 48 MULTIPLEX INTEGRATED SCHEMATIC...
Page 49: Dc Breakers For Charge Line Input And Generator
MULTIPLEX INTEGRATED SCHEMATIC DC BREAKERS FOR THE CHARGE LINE INPUT AND GENERATOR The generator breaker is located in the kitchen galley near the water pump. The charge line breaker is located under the dinette seat.
Page 50 TROUBLE SHOOTING THE AC AND DC SYSTEMS As the vehicles have become more complex with multiple components and modules communicating with each other. The touch screen panel faults page will provide a reference point to start diagnostics. In most cases the faults will indicate a component is offline.
Page 51: Reboot/Reset Multiplex System
REBOOT/RESET OF THE MULTIPLEX SYSTEM For components and items that go offline, often a reboot of the system will restore the item to receive input from the touch screen panels and reengage them for activity. To reboot the system: Unplug from shore power Check the generator is not running Ensure the vehicle is not running Turn off the charge line master switch...
Page 52: Truma Aventa Air Conditioner
TRUMA AVENTA AIR CONDITIONER Ensure you have a good 120 volt source with at least 20 amps (shore power, generator, inverter). Ensure you have selected the air conditioner on the touch screen, snow flake, night snow or water drop with a slash and set the temperature.
Page 53: Solar Charge System
TRUMA VARIOHEAT FURNACE (CONT’D) If the furnace has not been used for a period of time or if the LP system had been completely emptied it may take several resets in step 3. Reset the CP Plus controller located in the driver side storage space and or check for error codes.
Page 54: Air Conditioner Offline
AIR CONDITIONER OFFLINE ▶ Ensure there is a power source for the AC unit. Generator, Shore power or Inverter. ▶ Ensure the Master charge line switch and the Master inverter switch are on. ▶ Ensure the battery switch at the side entrance panel is on.
Page 55: Touchscreen Control Panels
TOUCHSCREEN CONTROL PANEL Please refer to the touchscreen control panel manual for further information. Your motor home is equipped with two touchscreen control panels. They are located on the kitchen end panel next to the entrance and above the entertainment center in the rear lounge/bed area. Both touchscreen control panels control the living area functions of the motor home.
Page 56: Climate Control
AC POWER SOURCE AND SOLAR CHARGE TO BATTERIES ▶ The AC power source for the appliances will be from Shore Power, Inverter, or Generator. ▶ The Solar in DC amperage along with yellow strips indicating a solar charge. TANK LEVELS , WATER PUMP SWITCH AND WATER HEATER ▶...
Page 57 LIGHTING CONTROL ON HOME SCREEN You can have up to four lighting choices that appear on the Home Screen. These choices can be individu- alized on the Settings Screen by touching the Screen Settings button on the Settings page. GENERATOR CONTROL ON THE HOME SCREEN ▶...
Page 58: Power Screen
LIGHTING CONTROL ON HOME SCREEN ▶ On this screen you are able to turn off and on all lights by using the Light Master except the Porch light and awning lights. ▶ You are able to turn off and on individual lights. ▶...
Page 59: Screen Settings
SETTINGS SCREEN On the screen settings page you can choose the screen brightness, the temperature units color scheme for the screen and set time choosing the time units. The second part of the screen displays the coach model, this applies the programing specific to that model.
Page 60: Battery Monitor
LOADS Will display the 12 volt loads triggered through the G12 circuit board. When a load is active it will be lit in blue. Gray indicates all non-active loads. This screen will also allow the holding tanks to be recalibrate. POWER Will give status for the batteries, solar charge and inverter/charger...
Page 61 FAULTS The faults page will highlight any modules or systems offline. If any of the modules or system are offline you can see the trouble shooting pages 42-46 of this manual. These trouble shooting guidelines will assist in bringing the systems back online. If you are unable to clear the faults, call Pleasure- Way Mon - Fri at 1-800-364-0189 and one of our techs will assist you with the fault.
Page 62: Battery Management System
BATTERY MANAGEMENT SYSTEM The Eco-Ion Earth Smart batteries feature a built- in battery management system (BMS). The BMS automatically provides: ▶ Short circuit protection ▶ Low voltage protection ▶ Cell balancing ▶ Temperature protection NOTE: The lithium batteries should be charged every Charge Protection at temperatures below freezing.
Page 63: Generator
WARNING WARNING: Both coach batteries must be disconnected prior to servicing the coach. This AS MULTIPLE 12V SOURCES EXIST IN YOUR 12 volt electrical system has been designed to VEHICLE, ALL 12V SOURCES MUST BE use eco ion lithium ion batteries only. Do not use TURNED OFF BEFORE SERVICING COACH or replace with lead acid, AGM or gel batteries.
Page 64 Select the AGS button to enable the AUTOMATIC GENERATOR START function. A display will appear with a warning and instructions. Touch and hold CONTINUE for 5 seconds to activate the AGS system. Once the system is activated it will return to the main POWER MANAGEMENT PAGE and the AGS will be in blue.
Page 65 STARTING CONDITIONS FOR LOW BATTERY This page will enable you to set the PERCENTAGE OF BATTERY CHARGE when the AGS system is activated. The generator when running will charge the coach batteries through the inverter/charger. Use the + and – buttons to adjust the settings. Select the NEXT button to continue.
Page 66 AGS MANUAL SETUP Select MANUAL SETUP for more in depth set up choices, this will allow you to set all parameters for the AGS system. You can choose BATTERY or HVAC system to trigger the AGS. You can choose your run times, quiet times and battery capacity for shut down parameters.
Page 67: Motorhome Interior
MOTORHOME INTERIOR INTERIOR COCKPIT MAP LIGHT This is the Mercedes-Benz Sprinter map light system. Please follow the vehicle manufacturer’s instructions for operating procedures. This light is powered by the chassis (engine starting) battery and prolonged use will deplete the engine starting ability. COOKTOP Your vehicle is equipped with a single burner induction cooktop located in the kitchen counter top.
Page 68: Water Heater
WATER HEATER The water heater is located under the power sofa, in the driver’s side corner. The water heater must be turned on in the exterior water heater access door before turning the water heater on at the touch screen. (for more info see page 16 &...
Page 69: Fan-Tastic Vent ® Fan
FAN-TASTIC VENT ® Please refer to the manufacturer’s operating instructions for further information. Located on the roof near the bathroom door, the fan assists in exhausting odors and steam from the bathroom and cooking area. This fan is an exhaust fan used to draw air out of the coach.
Page 70: Usb Charging Port
USB CHARGING PORT Your motorhome is equipped with USB charging ports, under mounted on rear driver side overhead cabinet, as well as in the front cabin behind the drivers seat. Each charging port features 2 USB slots that will fit a USB type A + USB type C connector.
Page 71 12 VOLT OR DC OPERATION Turn the inverter ON. Ensure the TV is plugged into the wall outlet located in the closet. Turn the antenna booster ON by pressing the black button on the antenna booster. Press the search button. Turn the TV ON and select DTV-TV using the input button on your TV or remote.
Page 72: Front Cab Privacy Shades
FRONT CAB PRIVACY SHADES Fully form fitting to your windshield and cab doors, these shades provide total privacy up front when needed. Driver and passenger shades are magnetic. Windshield shade is held in place with the visors.
Page 73: Chassis Battery And Disconnect
CHASSIS BATTERY Please refer to the Mercedes-Benz Sprinter manual for maintaining and storing the chassis battery. The engine starting battery is located below the driver’s foot board in the cab area of the vehicle. The chassis battery and the coach batteries are separated by the Mercedes-Benz battery system located under the drivers seat.
Page 74: Reporting Safety Defects
REPORTING SAFETY DEFECTS If you believe that your vehicle has a defect which could cause a crash or could cause you injury or death, you should contact Pleasure-Way immediately. PLEASURE-WAY CONTACT INFORMATION To contact Pleasure-Way, you may call us toll-free at 1-800-364-0189; go to www.pleasureway.com; or write to: Pleasure-Way Industries Ltd.
Page 75: Maintenance Log
MAINTENANCE LOG MODEL: VIN#: YEAR: DATE PURCHASED: DATE WORK PERFORMED MILEAGE NOTES...
Page 76 302 PORTAGE AVENUE | SASKATOON, SK | S7J 4C6 T: 800.364.0189 | F: 306.934.7085 | PLEASUREWAY.COM...