Play a sound to find the headphones ..51 EAH-AZ80 ..........16 Use location services to find the EAH-AZ60M2 ..........18 headphones ..........52 EAH-AZ40M2 ..........20 Check Voice Focus AI (EAH-AZ100) ..52 Status Indicator LEDs ........21 Check JustMyVoice (EAH-AZ80/EAH- Charge ............23 AZ60M2) ............52 Charging .............23 Usage Guide (EAH-AZ100) ......52...
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Reset the app ..........62 Reset the headphones to factory settings ............62 Firmware updates ........63 Help ............63 Troubleshooting ........64 FAQ for the smartphone app (Technics Audio Connect) ........69 Reset to factory settings ......74 EAH-AZ100 ..........74 EAH-AZ80/EAH-AZ60M2/EAH-AZ40M2 ..74 Maintenance ..........75 Maintenance ..........75 Clean the earpieces ........76...
Quick start guide Quick start The illustrations use EAH-AZ60M2 as an example. {{"Google Play"|tolink("https://play.google.com/store/apps/details? id=com.panasonic.technicsaudioconnect")}}...
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Quick start guide ® ® *1 From the Bluetooth menu in the Bluetooth device, select the earphones. EAH-AZ100: Technics EAH-AZ100 EAH-AZ80: Technics EAH-AZ80 EAH-AZ40M2: Technics EAH-AZ40M2...
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Quick start guide Press for 5~8 s ® ® *1 From the Bluetooth menu in the Bluetooth device, select the earphones. EAH-AZ100: Technics EAH-AZ100 EAH-AZ80: Technics EAH-AZ80 EAH-AZ40M2: Technics EAH-AZ40M2...
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Quick start guide *1 This function is not available on the EAH-AZ100 (...
Let’s Get Started Part names and functions EAH-AZ100 Earphones 1. Microphones for calls/Microphones for noise cancelling 2. Touch sensor (L) (left) R Operate the earphone by touching. 3. Touch sensor (R) (right) R Operate the earphone by touching. 4. Charging terminals 5.
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Let’s Get Started Charging cradle 1. Charging cradle lid 2. Rating R Displays the model number. 3. Terminal section 4. Charging terminal R Use when charging with the USB charging cord. 5. Qi charging contact R Use when charging with a separately sold Qi standard certified wireless charger. 6.
Let’s Get Started EAH-AZ80 Earphones 1. Microphones for noise cancelling 2. Touch sensor (L) (left) R Operate the earphone by touching. 3. Touch sensor (R) (right) R Operate the earphone by touching. 4. Microphones for calls 5. Raised dot indicating the L side R Indicates the left earphone.
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Let’s Get Started Charging cradle 1. Charging cradle lid 2. Rating R Displays the model number. 3. Terminal section 4. Charging cradle status indicator LED R Indicates the status of the charging cradle. “Status Indicator LEDs”, Page 21 5. Earphone status indicator LED R Indicates the status of the earphones when they are in the charging cradle.
Let’s Get Started EAH-AZ60M2 Earphones 1. Microphones for noise cancelling 2. Touch sensor (L) (left) R Operate the earphone by touching. 3. Touch sensor (R) (right) R Operate the earphone by touching. 4. Microphones for calls 5. Raised dot indicating the L side R Indicates the left earphone.
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Let’s Get Started Charging cradle 1. Charging cradle lid 2. Rating R Displays the model number. 3. Terminal section 4. Charging cradle status indicator LED R Indicates the status of the charging cradle. “Status Indicator LEDs”, Page 21 5. Earphone status indicator LED R Indicates the status of the earphones when they are in the charging cradle.
Let’s Get Started EAH-AZ40M2 Earphones 1. Microphones for noise cancelling 2. Touch sensor (L) (left) R Operate the earphone by touching. 3. Touch sensor (R) (right) R Operate the earphone by touching. 4. Microphones for calls 5. Raised dot indicating the L side R Indicates the left earphone.
(No LEDs on the earphones) “Status Indicator LEDs”, Page 21 6. Charging terminal R Use when charging with the USB charging cord. Status Indicator LEDs EAH-AZ100 When charging with the USB charging cord with the earphones stored in the charging cradle.
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Earphones fully charged. The charging cradle is fully charged when the LED stops flashing. Note: R You can check the remaining charge of the earphones and charging cradle on the home screen of the [Technics Audio Connect] app. “Home screen”, Page 44...
Charging is complete when the lid of the charging cradle is opened and the LED lights up green. Note: R You can check the remaining charge of the earphones and charging cradle on the home screen of the [Technics Audio Connect] app. “Home screen”, Page 44 Charge Charging Upon purchase, charge first before use.
R We recommend charging at a room temperature between 10°C to 35°C. Charge the earphones and charging cradle at the same time EAH-AZ100 Use the included USB charging cord to connect the charging cradle to a separately sold USB PD supported AC adapter (USB Type-C).
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Let’s Get Started Close the charging cradle lid. R The LED (red, yellow, or green) lights up to indicate the battery level of the charging cradle. R The LED (red, yellow, or green) flashes slowly while the charging cradle is being charged. R Charging for the charging cradle is complete when the LED turns off.
We do not guarantee that all AC adapters can be used for charging. Charge only the charging cradle EAH-AZ100 To charge only the charging cradle, charge without putting in the earphones. Use the included USB charging cord to connect the charging cradle to a separately sold USB PD supported AC adapter (USB Type-C).
You can charge this unit with a separately sold Qi standard wireless charger. For information about your wireless charger, please refer to its manual. Close the charging cradle lid. Place the charging cradle on the wireless charger with the Technics logo facing up. R Qi charging contact position EAH-AZ100: Qi charging contact Page 15...
Also, although the earphones and charging cradle may get warm while and after charging, it is not a malfunction. Turn the earphones on/off EAH-AZ100 Turn on Take out the earphones from the charging cradle. R A startup sound will play.
Wear the earphones EAH-AZ100 Wear the earphones correctly to achieve good noise cancelling and acoustics. Check the top and bottom orientation of the earphones and the L (left) and R (right) positions.
Let’s Get Started Wear them securely. R With the Technics logo oriented diagonally, insert into your ears while twisting slightly backwards, and adjust so that the earpieces fit well into your ear canals. R Earphone (L) has a raised dot indicating the L side.
R If the earphones fall off easily, replace them with earpieces of a different size (included). “EAH-AZ80/EAH-AZ60M2/EAH-AZ40M2”, Page 33 R Select the earpieces that provide the best noise cancelling. EAH-AZ60M2: “Selecting the best earpiece for Active Noise Cancelling (EAH-AZ100/ EAH-AZ80/EAH-AZ60M2)”, Page 53 For better sound (Change earpieces) EAH-AZ100 The size of the earpieces affects the audio quality (music playback, calls) and comfort.
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Let’s Get Started Removing the earpiece Turn the earpiece inside out to reveal the earphone insertion part Grasp the earpiece and gently pull it out at an angle while twisting slightly. Attaching the earpiece Turn the earpiece inside out to reveal the earphone insertion part...
R The size of the earpieces that fit your ears may differ between the left and right. R Select the earpieces that provide the best noise cancelling. “Selecting the best earpiece for Active Noise Cancelling (EAH-AZ100/EAH-AZ80/EAH- AZ60M2)”, Page 53 EAH-AZ80/EAH-AZ60M2/EAH-AZ40M2 The size of the earpieces affects the audio quality (music playback, calls) and comfort.
Use the app to pair with a Bluetooth device Important: ® R Depending on the connected Bluetooth device, a loud sound may be output during playback. ® Check the volume setting of the Bluetooth device before starting playback. Download the [Technics Audio Connect] app. {{"Google Play"|tolink("https://play.google.com/store/apps/details? id=com.panasonic.technicsaudioconnect")}}...
Take out both earphones (L and R) from the charging cradle and wear them. R After the startup sound plays, a melody repeats. To listen to the melody of the EAH-AZ100, click {{"Here"|tolink("https:// eww.pavc.panasonic.co.jp/avcacc/technics/sound-data/Pair_const_az100.wav")}}. To listen to the melody of the EAH-AZ80/EAH-AZ60M2/EAH-AZ40M2, click {{"Here"| tolink("https://eww.pavc.panasonic.co.jp/avcacc/technics/sound-data/Pair_const.wav")}}.
® Check the volume setting of the Bluetooth device before starting playback. ® Install and launch the [Technics Audio Connect] app on the subsequent Bluetooth device. Follow the on-screen instructions. Note: ®...
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Let’s Get Started ® ® R For details about setting up Bluetooth , please refer to the manual of the Bluetooth device. Note: ® R If you pair a device when the maximum number of paired Bluetooth devices is exceeded, previously paired devices will be overwritten.
® R With the EAH-AZ100, you can use the earphones to control LE Audio compatible Bluetooth devices to play music and videos. “About LE Audio (EAH-AZ100)”, Page 55 ®...
R The default setting is “Noise cancelling”. Note: R The [Technics Audio Connect] app allows you to turn off external sound control. “Set external sound control”, Page 47 R Noise Cancelling: Reduces sound (noise) from the surroundings. While using noise cancelling, you may hear a slight noise from the noise reduction circuit, but this is not a malfunction.
® Connect the Bluetooth device and earphones. In the home screen of the [Technics Audio Connect] app, tap [SETTINGS]. Tap [Select voice assistant] and select Amazon Alexa. Follow the on-screen instructions. R After signing into Amazon, you will need to add the headphones in the Amazon device setup.
Convenient Function “Use multi-point”, Page 56 ® R For information about using the Bluetooth devices, please refer to the manuals of the ® Bluetooth devices. R This feature may not work with some apps or software. ® Confirm that the earphones are paired with the Bluetooth devices.
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Convenient Function Touch sensor gesture Function Single tap during Single tap during Answer call incoming call incoming call Decrease volume Double tap Increase volume Triple tap Double tap during Mute your voice a call Double tap during mute Calls Unmute Switch the noise level from the Triple tap during a other party...
AZ40M2”, Page 74 This function is not available on the EAH-AZ100 ( Note: R You can change the touch sensor control buttons on the [Technics Audio Connect] app. “Customize the touch sensors”, Page 57 ® R Depending on the Bluetooth device or the app, some features may not work or may operate differently even if you use the touch sensors.
Convenient Function Home screen EAH-AZ100 Connected codec ® R Displays the codec of the Bluetooth device connected to the headphones. It may not be ® displayed depending on the Bluetooth device. Turns off the headphones. Headphone name Note R Displayed when there is a notification (such as an update). You can tap it to view the...
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R You can tap it to set the sound enhancement. “Set sound enhancement”, Page 50 You can check the voice transmitted to the other party. “Check Voice Focus AI (EAH-AZ100)”, Page 52 Displays the home screen. Displays the setting screen for external sound control.
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Convenient Function EAH-AZ80/EAH-AZ60M2/EAH-AZ40M2 Connected codec ® R Displays the codec of the Bluetooth device connected to the headphones. It may not be ® displayed depending on the Bluetooth device. Amazon Alexa (EAH-AZ80/EAH-AZ60M2) R Displayed when [Use voice commands to start Alexa] for Amazon Alexa is on. “When using Amazon Alexa as a voice assistant (EAH-AZ80/EAH-AZ60M2/EAH- AZ40M2)”, Page 40 Turns off the headphones.
Displays the setting screen. Set external sound control EAH-AZ100 In the home screen of the [Technics Audio Connect] app, tap [AMBIENT]. R When setting external sound control for the first time, tap [Adjust] and pre-adjust noise cancelling. “Optimize noise cancelling (EAH-AZ100/EAH-AZ80/EAH-AZ60M2)”, Page 60...
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Convenient Function Select an external sound control mode. R [Adaptive (Auto-optimization)] is turned ON: It continuously adjusts to your ears and surrounding environment, ensuring that noise cancelling is always at its most effective level. (You cannot adjust the level of external sound control.) R [Adaptive (Auto-optimization)] is turned OFF: You can adjust the level of external sound control.
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Convenient Function EAH-AZ80/EAH-AZ60M2 In the home screen of the [Technics Audio Connect] app, tap [AMBIENT]. R When setting external sound control for the first time, tap [Adjust] and pre-adjust noise cancelling. “Optimize noise cancelling (EAH-AZ100/EAH-AZ80/EAH-AZ60M2)”, Page 60 Select an external sound control mode.
Convenient Function EAH-AZ40M2 In the home screen of the [Technics Audio Connect] app, tap [AMBIENT]. Select an external sound control mode. R [Ambient Sound] has Transparent and Attention modes. R You cannot adjust the level of external sound control. Set sound enhancement In the home screen of the [Technics Audio Connect] app, tap [SOUND].
R When playing a sound to find your earphones, the sound will not play if the headphones are off. Set the auto power off setting to [Always on] in advance. “Set auto power off”, Page 54 In the home screen of the [Technics Audio Connect] app, tap [SETTINGS]®[Find headphones]. Tap [Emit sound].
Check Voice Focus AI (EAH-AZ100) You can check the voice transmitted to the other party when you use the earphones to talk. In the home screen of the [Technics Audio Connect] app, tap [Voice Focus AI Test]. Tap [Next]. Confirm that Voice Focus AI is [ON].
Follow the on-screen instructions. Set the language, messages, and screen Note: R The EAH-AZ100 automatically displays the body color of the connected headphones on the home screen. In the home screen of the [Technics Audio Connect] app, tap [SETTINGS]. Tap [Voice prompt language], [Customize voice prompt], [Headphone name], [Body color] or [Customize home screen].
Add/change/find headphones In the home screen of the [Technics Audio Connect] app, tap [SETTINGS]. Tap [Add headphones], [Use other headphones], or [Find headphones]. R Add headphones: Select a model to pair in the app and start pairing.
4 LE Audio devices. Use LDAC Important: R To play music on a device that cannot install the [Technics Audio Connect] app, install the app ® on another Bluetooth device and turn on [LDAC for headphones].
R In modes other than the above (connection priority mode, etc.), playback may not be possible with high resolution quality. Select a connection mode In the home screen of the [Technics Audio Connect] app, tap [SETTINGS]. Tap [Connection mode]. Select a mode.
Convenient Function Follow the on-screen instructions. Spatial Audio (EAH-AZ100) In the home screen of the [Technics Audio Connect] app, tap [SETTINGS]. Tap [Spatial Audio]. Tap [Next]. Tap [ON] for Spatial Audio. Follow the on-screen instructions. Note: R By turning on head tracking, you can experience natural and realistic sound that moves in sync with your head movements.
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Convenient Function Tap the icon of the function you want to change. Example) Changing the single tap function of the right earphone in [General operations]...
Convenient Function Select and tap a function. Example) Changing to [Volume: Reduce] Tap [Confirm]. Note: R To reset to default settings, tap [Return to default values], and then tap [OK]. Customize external sound control switching The mode switches every time you touch and hold the touch sensor (R) on the earphones. You can select what modes to switch between.
Convenient Function In the home screen of the [Technics Audio Connect] app, tap [SETTINGS]. Tap [Touch Sensor Noise Cancelling Settings]. Select 2 or more modes. Tap [Set]. Tap [OK]. Select an ambient mode Ambient sound allows you to select the mode when listening to sounds from your surroundings without removing the earphones.
Convenient Function Suppress sounds around the other party In the home screen of the [Technics Audio Connect] app, tap [SETTINGS]. Tap [Usage Guide]. Tap [Recommended settings]. Tap [Set] for [Suppress sounds around the other party during a call]. Tap [OK].
Convenient Function Voice assistant (EAH-AZ100) You can activate your smartphone’s voice assistant by operating this device. In the home screen of the [Technics Audio Connect] app, tap [SETTINGS]. Tap [Voice assistant]. Turn on [Voice assistant on your smartphone]. Follow the on-screen instructions.
The update may be interrupted or delayed if there is music playing or a call during the update. In the home screen of the [Technics Audio Connect] app, tap [SETTINGS]. Tap [Update headphones]. Follow the on-screen instructions.
® Cannot connect to a Bluetooth device. ® R EAH-AZ100: Up to 10 Bluetooth devices can be paired with the earphones. If you pair a ® device when the maximum number of paired Bluetooth devices is exceeded, previously paired devices will be overwritten.
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It’s difficult for the other party to hear my voice during a call. R EAH-AZ100: If Voice Focus AI (Suppress sounds around you) is on, the earphones detect your voice with a speech detection microphone so that the other party can hear you. Your voice cannot be detected if the earpieces are not in close contact with your ears.
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R Confirm that the device is registered in the Amazon Alexa app. Cannot charge. R EAH-AZ100: If the LED (green) lights for 4 seconds and then turns off when you try to charge, the charging cradle is fully charged. If the earphones are placed in the charging cradle and the LED (red, yellow, or green) lights for 4 seconds and then flashes slowly when the lid of the charging cradle is opened, the earphones are fully charged.
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The LED does not turn on or flash even after the charging cradle lid is opened. EAH-AZ100: The LED does not turn on (for about 4 seconds) or flash in light blue. EAH-AZ80/EAH-AZ60M2/EAH-AZ40M2: The LED does not turn on (for about 3 seconds).
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AZ60M2)”, Page 53 The earphones are difficult to remove. R Push the earphones from the side inside the charging cradle to tilt them and remove them. While resetting the EAH-AZ100 to factory settings, the pairing sound that played once stops. ®...
R When pairing new headphones or when the headphones are not paired, on the home screen of the [Technics Audio Connect] app, tap [SETTINGS]®[Add headphones] and follow the on-screen instructions. When the headphones are not connected, tap [Add headphones] in the headphone list and follow the on-screen instructions.
R Check if the firmware version is the latest from [SETTINGS] on the home screen of the [Technics Audio Connect] app®[Headphone information]. R If the transfer of the firmware to the headphones does not start, or if the number stops and does not progress during transfer, try the following methods.
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R On the device, go to “Settings”>“Apps & notifications”>“App info”>[Technics Audio Connect]>“Notifications”>turn on “Firmware update notification”. iPhone/iPad/iPod touch...
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R On the device, go to “Settings”>“Notifications”>[Audio Connect]>turn on “Allow Notifications”. To disable update notification sounds, turn off “Sounds”. R If the firmware update fails, the transfer may start when the firmware is detected again. Q07. A specific codec is not displayed in the connected codec display. R Some codecs may not be displayed because the codec used is selected from those supported by your device.
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R Delete the headphone pairing information from the device’s Bluetooth settings. iPhone/iPad/iPod touch R Tap [Delete headphones from the list] in the headphone list on the [Technics Audio Connect] app and follow the on-screen instructions. Q11. Can I operate messaging apps that use the Internet? R You can answer incoming calls, but you cannot operate messaging apps that use the Internet.
Page 35 R Some settings such as the language settings for voice prompt are not reset. R You can use the [Technics Audio Connect] app to reset to the factory settings (default settings upon purchase). “Reset the headphones to factory settings”, Page 62...
R Some settings such as the language settings for voice prompt and Amazon Alexa are not reset. R You can use the [Technics Audio Connect] app to reset to the factory settings (default settings upon purchase). “Reset the headphones to factory settings”, Page 62...
1. Earpiece 2. Protective mesh R If it is very dirty, firmly wring a cloth soaked in water, wipe off the dirt, and then wipe with a dry cloth. R Do not use solvents such as benzine, thinner, alcohol, kitchen detergent, or chemical wipes because they may alter or damage the exterior.
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R For the EAH-AZ100 “Removing the earpiece”, Page 32 Return the earpiece to its original position. R If you clean the earphones with the earpieces attached, you may damage the protective mesh on the earphones. Wash the earpieces with your fingertips.
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Wrap the earpieces with a soft, dry cloth and press firmly about 3 to 5 times to remove the moisture. R After washing the earpieces, remove the moisture and dry them thoroughly. Attach the earpiece. R Make sure that the earpiece is firmly attached and not slanted. R For the EAH-AZ100 “Attaching the earpiece”, Page 32...
Clean the charging terminals of the earphones Use a cotton swab with a pointed tip (such as for make-up) to wipe off dirt from the charging terminals of the earphones. The illustrations use EAH-AZ60M2 as an example. Put the tip of the cotton swab on the charging terminal (A). Rotate the cotton swab to wipe off dirt.
Note: R Do not apply force to the contact pin from the side or at an angle. (It may result in malfunction.) Specifications EAH-AZ100 n General Power supply (Charging cradle) DC 5 V, 500 mA (USB charge) Built-in Battery Earphones: 3.7 V, Lithium polymer Charging cradle: 3.7 V, Lithium polymer...
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Call time (Earphones) Approx. 6.0 hours (Voice Focus AI [Speaking]: ON) Approx. 6.0 hours (Voice Focus AI: OFF) Waiting time (Earphones) Approx. 8 hours (Noise cancelling: ON) Approx. 15 hours (Noise cancelling: OFF, Auto power off does not work) Quick charge Operating time (Earphones) 15 min.
Approx. 0.2 m (0.66 ft) Earpieces set XS, S, M, ML, L each 2 pcs., (Size M attached) R Only for U.S.A.: To order accessories, refer to “Limited Warranty”. It may be shorter depending on the operating conditions. The time required to charge the batteries from empty to full. When charging via USB R Specifications are subject to change without notice.
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Charging time (25 °C (77 °F)) Earphones: Approx. 2.0 hours Charging cradle: Approx. 2.5 hours Earphones with Charging cradle: Approx. 3.0 hours Charging temperature range 10 °C to 35 °C (50 °F to 95 °F) Operating temperature range 0 °C to 40 °C (32 °F to 104 °F) Operating humidity range 35 %RH to 80 %RH (no condensation) Mass (Weight)
(Size M attached) R Only for U.S.A.: To order accessories, refer to “Limited Warranty”. It may be shorter depending on the operating conditions. JustMyVoice™ The time required to charge the batteries from empty to full. When charging via USB R Specifications are subject to change without notice. EAH-AZ40M2 n General Power supply (Charging cradle)
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Operating temperature range 0 °C to 40 °C (32 °F to 104 °F) Operating humidity range 35 %RH to 80 %RH (no condensation) Mass (Weight) Earphone: Approx. 5 g (0.18 oz) (one side only: L and R are the same) Charging cradle: Approx.
Other Information ® About Bluetooth Panasonic bears no responsibility for data and/or information that is compromised during a wireless transmission. Frequency band used This unit uses the 2.4 GHz frequency band. Certification of this unit R This unit conforms to frequency restrictions and has received certification based on frequency laws.
Other Information – If there are water drops left in the earpieces, you may hear the sound at reduced volume or you may not be able to hear anything at all. If this is the case, remove the earpieces and get rid of the water drops.
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