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PW550+ 5G FWA Outdoor CPE User Manual Table of Contents 1. About this Manual ..........................3 2. Interfaces .............................3 3. Setting up your PW550+ ........................5 ATEL PW550+ Apex by ATEL User Manual V1.1-March 14, 2025...
However, due to continual product improvements, specifications and other information are subject to change without notice. Please visit www.ATEL- USA.com or contact ATEL USA for additional information and the latest version of this User Manual. 2. Interfaces ● Figure 1 Bottom Panel...
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▪ RST – Press this keyhole for up to 10 seconds to reset the router to factory defaults. R-RST D u a l SIM Slot RJ45 Figure 2 SIM Slot ATEL PW550+ Apex by ATEL User Manual V1.1-March 14, 2025...
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PW550+, threading it through the hole on the Ethernet cover. 6. Connect the other end to the PoE port available on the PoE Injector. 7. Tighten the cap on the bottom panel of your PW550+. ATEL PW550+ Apex by ATEL User Manual V1.1-March 14, 2025...
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11. To connect your PW550+ to your PC, first turn the PW550+ on using the PoE injector. 12. Connect your computer/PC with the PoE LAN Port using the Ethernet cable. 13. Make sure your computer’s Ethernet is configured to obtain an IP address automatically. ATEL PW550+ Apex by ATEL User Manual V1.1-March 14, 2025...
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Just follow the connection setup and instead of PC, you can connect any Wi-Fi Router available in market. However, make sure Wi-Fi router is designed to support WAN connection over ethernet port. Figure 6 Connection Setup with indoor WiFi AP/Router ATEL PW550+ Apex by ATEL User Manual V1.1-March 14, 2025...
Figure 7 Login Window 3.2 Dashboard After successfully logging in, the screen below will appear and you will see four main menus on the top bar of the WebGUI. ATEL PW550+ Apex by ATEL User Manual V1.1-March 14, 2025...
On this page, you can view WAN Status, Cellular Status, Network Status CA, Software and Statistics. 3.3.1 WAN Status From the WAN Status page, you can view the WAN IP Address, WAN Primary DNS and WAN Secondary DNS information ATEL PW550+ Apex by ATEL User Manual V1.1-March 14, 2025...
Channel, Security, Key, LAN IP and DHCP Server. 3.3.2 Cellular Status From this page, you can view the Cellular information, such as, Connection Status, USIM Status, IMEI, IMSI, RSRP, RSRQ, RSSI, SINR, PCI, Cell ID and Band. ATEL PW550+ Apex by ATEL User Manual V1.1-March 14, 2025...
PCI, EARFCN, Bandwidth, MIMO, Modulation and RSRP. Figure 11 Cellular Network Status CA 3.3.4 Software From this page, you can view the software version and the Module software version for your PW550+. ATEL PW550+ Apex by ATEL User Manual V1.1-March 14, 2025...
3.4.1.1 Management On this page, you can modify the default password for the WebGUI login. You need to input the new password 2 times and click the “Apply” button for changes ATEL PW550+ Apex by ATEL User Manual V1.1-March 14, 2025...
3.4.1.2 LAN Settings you can view the existing settings for the LAN (Local Area Network) and modify them as per your requirements. This menu is visible when IP Passthrough feature is disabled. ATEL PW550+ Apex by ATEL User Manual V1.1-March 14, 2025...
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After the time is up, the user will be assigned a new IP address automatically. ➢ Static IP - IP/MAC binding function, the router will assign a fixed IP address to a specific user using its MAC address according to the rules. ATEL PW550+ Apex by ATEL User Manual V1.1-March 14, 2025...
Figure 16 Basic > Software Upgrade 3.4.1.5 Automatic Reboot On this page, you can set up the Automatic Reboot feature. By default, it is Disabled. ATEL PW550+ Apex by ATEL User Manual V1.1-March 14, 2025...
You can find different VPN types (i.e., PPTP, IPsec, L2TP and GRE). You must know how to use them, otherwise check with your ISP or VPN provider. This menu is visible when IP Passthrough feature is disabled. Figure 18 VPN ATEL PW550+ Apex by ATEL User Manual V1.1-March 14, 2025...
Then click the “Add New” button and you can configure the rules you like. Default Policy: The packets that don’t match with any rules would be “Allow” ATEL PW550+ Apex by ATEL User Manual V1.1-March 14, 2025...
The default IP/Port filter setting is disabled, so you should enable it before you begin to configure the filter. Click the “Add New” button to configure settings, as needed. Default Policy: The packets that don’t match with any rules would be “Dropped/Accepted”. ATEL PW550+ Apex by ATEL User Manual V1.1-March 14, 2025...
Clicking on the header of the “Port Forwarding” button will take you to the “Port Forwarding” page. By clicking on the “Add New” button, you can configure IP addresses and set a port range to achieve the port forwarding purpose. ATEL PW550+ Apex by ATEL User Manual V1.1-March 14, 2025...
Server” page. It is a feature that is similar to port forwarding. Click on the “Add New” button to add a new rule. You can configure the IP Address, Public Port, Private Port and Protocol to achieve the virtual server function. ATEL PW550+ Apex by ATEL User Manual V1.1-March 14, 2025...
The new rules will be shown on the Rule Table. You can delete the items that you have selected or add new rules by clicking the “Add New” button. The maximum rule count is 20. Figure 27 Virtual Server Rule Table ATEL PW550+ Apex by ATEL User Manual V1.1-March 14, 2025...
From this page, you can configure a Demilitarized Zone (DMZ) to separate the internal network and the Internet. ➢ WAN Interface - You can select LTE/ETH WAN port. ➢ DMZ IP Address - The IP address of your PC (such as 192.168.0.3). ATEL PW550+ Apex by ATEL User Manual V1.1-March 14, 2025...
Rule Table will determine when access to the Internet or website will be denied. Internet or website access will be automatically blocked in the defined time. Figure 30 Parental Control ATEL PW550+ Apex by ATEL User Manual V1.1-March 14, 2025...
Traceroute: allows you to check the host/route for an IP address/domain name. Figure 31 Advanced > Diagnosic 3.4.5.2 Dynamic DNS On this page, you can set up the DDNS service. Figure 32 Advanced > Dynamic DNS ATEL PW550+ Apex by ATEL User Manual V1.1-March 14, 2025...
PC. You can restore this router configuration from the files that you saved. Figure 34 Advanced > Backup & Restore 3.4.5.4 Network Management On this page, you can view and modify features related to the management of this router. ATEL PW550+ Apex by ATEL User Manual V1.1-March 14, 2025...
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From this page, you can set the Current Time, Time Zone, NTP Server and NTP synchronization. When this router obtains the WAN IP, the current time will synchronize with the NTP server automatically. ATEL PW550+ Apex by ATEL User Manual V1.1-March 14, 2025...
Auto: The router will automatically connect to the network with the best available signal/band. 4G Only: The router will use only 4G bands to connect with the network. 5G Only: The router will use only 5G bands to connect with the network. ATEL PW550+ Apex by ATEL User Manual V1.1-March 14, 2025...
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Figure 37 Cellular Settings > Network 3.4.6.2 SIM And APN Settings On this page, you can find the option to select the SIM & APN related settings which you want to use connect with network. ATEL PW550+ Apex by ATEL User Manual V1.1-March 14, 2025...
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The default APN mode is set to “Auto”, if you want to configure the APN, you should choose the manual mode, then you can define the required APN settings by clicking on the “Add New” button. Figure 39 Cellular Settings > APN ATEL PW550+ Apex by ATEL User Manual V1.1-March 14, 2025...
You can define the URL/IP address that the router will use to check the internet/ data accessibility in regular intervals. 3.4.6.4 IP Passthrough On this page, you can enable or disable the IP Passthrough Mode. If this feature ATEL PW550+ Apex by ATEL User Manual V1.1-March 14, 2025...
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By default, this feature is enabled. Figure 42 Cellular Settings > IP Passthrough 3.4.6.5 PCI LOCK On this page, you can lock the PW550+ on available cell ID. Figure 43 Cellular Settings > PCI LOCK ATEL PW550+ Apex by ATEL User Manual V1.1-March 14, 2025...
To edit and send a text message, click the “New message” button. Figure 45 New message Note: Please confirm with your service provider that SMS feature is provisioned by the network first. ATEL PW550+ Apex by ATEL User Manual V1.1-March 14, 2025...
4. ATRACS Cloud Connect Remote Management You can manage the device using the ATEL Remote Management Platform ATRACS, by visiting http://aags.a-tracs.com https://aags.a-tracs.com Please refer to the ATRACS User Manual for details. 5. FAQ Common Problems, FAQ’s and Solutions 1. The LED indicator on PW550+ is not ON.
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. FCC CAUTION: Any changes or modification not expressly approved by ATEL, the party responsible for compliance could void the user's authority to operate this equipment.
Use of Your Device while Operating a Vehicle Please consult the manufacturer of any electronic equipment that has been installed in your ATEL PW550+ Apex by ATEL User Manual V1.1-March 14, 2025...
Disclaimer: Certain variations may be present between the device and user manual description depending on software release or specific network services. ATEL shall not be held legally responsible for such deviations, if any, nor for their potential consequences. Limited Warranty: The full ATEL USA Warranty Policy can be found at www.atel-usa.com/warranty.
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