Quartel Q620 Installation And User Manual

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Q620 Installation and User Guide

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Page 1 Q620 Installation and User Guide...
Page 2 You will have to subscribe to a Calling Line Identiﬁcation service to take advantage of this feature. The Q620 is able to make and receive calls even during a power failure. Features such as the display and memory keys will not work without power.
Page 3: Table Of Contents
Table of Contents 1. Introduction -----------------------------------------------------------------------------------------------------------------4 2. Q620 feature highlights----------------------------------------------------------------------------------------------------4 3. Key Descriptions -----------------------------------------------------------------------------------------------------------5 4. The Menu --------------------------------------------------------------------------------------------------------------------7 5. Basic Installation -----------------------------------------------------------------------------------------------------------7 6. Basic Features ------------------------------------------------------------------------------------------------------------9 6.1 Making a call --------------------------------------------------------------------------------------------------------9 6.2 Answering a call ----------------------------------------------------------------------------------------------------9 6.3 Putting a call on hold -----------------------------------------------------------------------------------------------9 6.4 Switching between two lines ------------------------------------------------------------------------------------ 10...
Page 4: Introduction
12. Troubleshooting --------------------------------------------------------------------------------------------------------- 28 1. Introduction Thank you for purchasing Q620 telephone. We think you’ll find, it’s full of exciting features. With a personal Directory and a Callers list, your new two line telephone is designed to take full advantage of the latest services offered by your local telephone company.
Page 5: Key Descriptions
English/French/Spanish language prompts options Greeting Message (display your own name and number) Desk or wall mount Hearing Aid compatible Compatible with PBX, Centrex, standard telephone service Provide basic telephone service when a power failure 3. Key Descriptions...
Page 6 9 items Set Options List Allows you to access a list of people who called. Always hangs up a call. Also allows you to leave any list such as the Set Options List, Callers List, Redial List or Directory. Allows you to store and access up to 100 numbers and names. Select Line1 and Line 2 activates Handsfree if you have not picked up the handset，...
Page 7: The Menu
Note : For more information about setting the options in the menu, please see ‘Setting options by using menu’. 5. Basic Installation This section explains how to install your Q620 telephone. Connecting the handset cord connecting the line cord Attach one end of the handset cord to the handset...
Page 8 Checking your telephone When you plug in your Q620, your telephone runs a test to ensure that the line cords are connected properly. If the test fails, the display prompts you to check the line cord. Make sure that all connections are fastened securely.
Page 9: Basic Features
6.1 Making a call You can use the Q620 to simply make a regular call, or you can pre-dial a telephone number to ensure it is correct before it is dialed out. Follow the procedures below to make a regular or predialed call.
Page 10: Switching Between Two Lines
To retrieve the call, lift the handset or press either ˙ again or Note: The Q620 will not automatically release the held call. You must retrieve the call yourself and release it if the caller drops the call first. 6.4 Switching between two lines To put a call on hold and make or answer a second call Make or answer a call on one line..
Page 11: Using The Redial List
call can works either in Handsfree mode or handset mode. To mute a call: Make or answer a call using handset or Press to turn the microphone off. You can hear your caller but your caller cannot hear you. The light beside shines.
Page 12: Using Number Pad (N' Pad)
6.9 Using number Pad (N’ pad) N’pad is a unique advanced feature in the Q620 telephone. It can allow you to save one number (only one) using dial paid during on a call. If you want to write down a number during a call, you don’t need always to find paper and pen, you may write down the number using dial pad.
Page 13: Ending A Call
6.11 Call waiting Identification The Q620 is capable of displaying Call Waiting Identification information of a second incoming call while you have a call in progress. When you are on a call and you hear the Call Waiting tone, the Call Waiting information (if the number is in the Directory already, the name and flashing icon with second call “2”...
Page 14: To Set The Date And Time
7.2 To set memory key You can save the numbers of your customers, business associates, or anyone you call frequently and phone systems’ feature access code in Q620’s four memory keys. To save numbers in memory keys 1. Press 2 Either press or Next softkey to scroll.
Page 15: To Set Ringer
7.4 To set Ringer Press Either press or Next softkey to scroll. “Set Ringer” is the No.4 item in the menu. Press Enter soft key and select Ringer volume or Ringer type function To set ringer volume: Enter the Ringer volume menu. Press to adjust and reach the desired ringer volume.
Page 16: To Set Greeting Message
7.6 To set greeting message You can set a 15-characters greeting message on display for your Q620 while it is idle. For example, you can have your company name and the telephone number of this telephone as a greeting message for your Q620.
Page 17: Entering Area Codes
Entering area codes When you enter a area code using this feature, your Q620 telephone will display the area code with the incoming numbers. For example, if you enter your area code into this option, all calls in your area code will appear in the Callers List with the area code appearing before the number.
Page 18: Saving Numbers And Names To The Directory
the Directory. You can dial these numbers by selecting them. Names are sorted alphabetically starting with their first character. (If you want your Directory sorted by the last name, enter the last name first.) If you do not enter a name, the item is sorted by the name as “Unknown name”. To leave the Directory at any time when you have entered in the Directory, press again Note:...
Page 19: Finding A Item In The Directory
8.3 Finding a item in the Directory To find a item in the Directory (search alphabetically or by name) 1. Press . The display shows how many items in your directory. 2. Press Enter softkey. The first item appears on the display. 3.
Page 20: Deleting Items From The Directory
9. Callers The Q620 stores up to 100 calls in the Callers List (50 calls in New calls list, 25 calls in Incoming calls list and 25 calls in Outgoing calls list). You can press menu select LineX or All to reach either all incoming calls, outgoing calls or New calls in the Callers List.
Page 21 Line1,Line2 or All with date/time you missed. Press to move down and up to check missed calls in number or name. Quartel Quartel S e l e c t L i n e Menu New calls (Line1)
Page 22: Using Outgoing Calls List
9.2 Using Outgoing calls list The Q620 can store up to 25 numbers you dialed in Outgoing calls list. When there are already 25 calls in the Outgoing list and you dial another call, the new call is added to the top of the list and the oldest call is deleted.
Page 23: Using Incoming Calls List
Select to press Line1,Line2 or All softkey Press or Next softkey to reach “Incoming ca lls list” and the number of item in the Incoming calls list is shown on the display Quartel Quartel Menu Menu Incoming call list (Line1)
Page 24: Memory Keys
10.1 Saving numbers in memory keys You can save the numbers of your customers, business associates, or anyone you call frequently in Q620’s four memory keys. See the ‘To set memory key’ of the ‘Setting options using Menu’. You can store more numbers and names in the Directory.
Page 25: Deleting Memory Keys
The display shows the feature code. 2. Lift the handset, the feature code is dialed out, which turns the feature on or off. 1. Display messages and lights he Q620 has a back-lit three-line display that uses icons and messages to give you call information.
Page 26: The Screen When The Telephone Is Idle
N’pad, then the logo ‘N’pad ’ appears on the left-bottom of the display; If there is missed call you have, a logo ‘ ’ appears on the right side of the display. Quartel Hello Quartel Menu Greeting Message If you have missed calls Jun 10 08:35 pm Date &...
Page 27: Knowing When You Have A Voice Mail Message
11.4 Knowing when you have a Voice Mail message The Q620’s set indicator light lets you know that your Voice Mail system has a message for you. The set indicator light flashes slowly and the display shows ‘Message for you’ after your Voice Mail has received a call.
Page 28: Troubleshooting
The power is out and the display is blank. Q620 still operates as a regular telephone during a power failure. You can dial using the dial pad and you can receive calls, but the other keys and the display do not operate until the power is restored.
Page 29 Please consult your local telephone company for information. Note: If you have read the guide and you still have questions, please contact your telephone company or telephone system administrator. Or your local Quartel reseller. © 2006 Quartel Technologies...