Further information and explanations are available online: Table of contents 1 Safety ........... 4 8 Buttons ........ 23 1.1 General information.... 4 9 Programmes ...... 26 1.2 Intended use...... 4 1.3 Restriction on user group.. 4 10 Accessories...... 30 1.4 Safe installation ...... 5 11 Laundry........ 30 1.5 Safe use ........
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15 Intelligent dosing system .. 34 20.3 Using the appliance again .. 52 15.1 Pouring liquid detergent 20.4 Disposing of old appliance ... 52 and fabric softener into the dispensers ...... 34 21 Customer Service.... 52 21.1 Product number (E-Nr.), 15.2 Using the manual dosing production number (FD) compartment ......
en Safety 1 Safety Observe the following safety instructions. 1.1 General information ¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. 1.2 Intended use Only use this appliance: ¡...
Safety en 1.4 Safe installation WARNING ‒ Risk of electric shock! Incorrect installation is dangerous. ▶ Connect and operate the appliance only in accordance with the specifications on the rating plate. ▶ Connect the appliance to a power supply with alternating cur- rent only via a properly installed socket with earthing. ▶...
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en Safety WARNING ‒ Risk of injury! The heavy weight of the appliance may result in injury when lifted. ▶ Do not lift the appliance on your own. If this appliance is not correctly installed in a washer-dryer stack, the installed appliance may fall. ▶...
Safety en ▶ Wear protective gloves when installing and transporting the ap- pliance. 1.5 Safe use WARNING ‒ Risk of electric shock! If the appliance or the power cord is damaged, this is dangerous. ▶ Never operate a damaged appliance. ▶ Never pull on the power cord to unplug the appliance. Always unplug the appliance at the mains.
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en Safety WARNING ‒ Risk of poisoning! Detergents and care products may result in poisoning if con- sumed. ▶ If accidentally swallowed, seek medical advice. ▶ Keep detergents and care products out of the reach of children. WARNING ‒ Risk of explosion! Laundry that has been pretreated with flammable cleaning agents that contain solvents may cause an explosion in the appliance.
Safety en 1.6 Safe cleaning and maintenance WARNING ‒ Risk of electric shock! Improper repairs are dangerous. ▶ Never make any technical modifications to the appliance or its features. ▶ Repairs to the appliance should only be carried out by trained specialist staff. ▶ Only use genuine spare parts when repairing the appliance. ▶...
en Preventing material damage If the water pressure is too high or Preventing material damage 2 Preventing material too low, the appliance may not be able to operate properly. damage Ensure that the water pressure in ▶ the water supply system is at least Preventing material damage ATTENTION! 100 kPa (1 bar) and max.
Environmental protection and saving energy en Environmental protection and saving energy Installation and connection 3 Environmental protec- 4 Installation and con- tion and saving energy nection Environmental protection and saving energy Installation and connection 3.1 Disposing of packaging 4.1 Unpacking the appliance The packaging materials are environ- ATTENTION! mentally compatible and can be re- Objects remaining in the drum that...
en Installation and connection Replace the accessories in ques- If the appliance is tilted at an angle ▶ tion before operating the appli- greater than 40°, residual water may ance. leak out of the appliance and cause → "Accessories", Page 30 material damage. Tilt the appliance carefully.
Installation and connection en Remove the power cable from the 4.4 Removing the transit holder. bolts The appliance is secured for trans- portation using transit bolts on the rear of the appliance. Note: Keep the transit bolt screws and the sleeves in a safe place for fu- ture transport.
en Installation and connection Push the 4 cover caps downwards. Connect the water inlet hose to a tap (26.4 mm = 3/4"). Note: To install the transit bolts to Open the water tap carefully and transport the appliance, perform check that the connection points these steps again in the reverse or- are tight.
Installation and connection en 4.6 Aligning the appliance Sink Fix and secure the water outlet In order to reduce noise and vibra- hose with an el- tion and to prevent the appliance bow. from moving, align the appliance cor- → "Accessories", rectly. Page 30 Use a WAF 17 wrench to loosen the lock nuts in a clockwise direc- Plastic pipe with...
en Before using for the first time Use a WAF 17 wrench to tighten Pour approx. 1 litre of water into the lock nuts against the housing the manual dosing compartment. until they are hand-tight. Add washing powder containing In doing so, hold the foot tight and oxygen bleach to the manual dos- do not adjust its height.
Familiarising yourself with your appliance en Familiarising yourself with your appliance 6 Familiarising yourself with your appliance Familiarising yourself with your appliance 6.1 Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured.
en Familiarising yourself with your appliance Manual dosing compartment → "Using the manual dosing compartment", Page 34 / : Dispenser for fabric softener or liquid detergent → "Intelligent dosing system", Page 34 : Dispenser for liquid deter- gent → "Intelligent dosing system", Page 34 6.3 Control panel You can use the control panel to configure all functions of your appliance and to obtain information about the operating status.
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Familiarising yourself with your appliance en tings by pressing the buttons. The ac- tivated settings are highlighted brightly on the display. ATTENTION! Pressing on the display with force may cause damage. Do not apply heavy pressure on ▶ the display. Do not press on the display using ▶...
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en Display Display 7 Display The display shows the current set- Display tings, options or relevant information. Depending on the programme status, the display shows some information in area, e.g. . Note: Additional functions may be available as a result of software updates. → Page 36 If a software update is available, you can find further information in the Home Connect app.
Display en Display Description ) Start, cancel or pause ¡ Lights up: The programme is running and can be can- celled or paused. ¡ Flashes: The programme can be started or continued. You can remove or add laundry, and interrupt the current programme.
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en Display Display Description Settings that are not available on the appliance have been set via the Home Connect app. You can find more information in the Home Connect app. ¡ Lights up: The intelligent dosing system for liquid deter- gent is activated. ¡ Flashes: The fill level of the dispenser is below the min- imum level.
Buttons en Buttons 8 Buttons Buttons Note: Additional functions may be available as a result of software updates. → Page 36 If a software update is available, you can find further information in the Home Connect app. The selection of programme settings depends on the programme that is set. Button Selection More information...
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en Buttons Button Selection More information Finish in Up to 24 hours Set the programme end time. The programme duration is already in- cluded in the set number of hours. Once the programme has started, the programme duration is displayed. Temp. °C - 90 Adjust the temperature.
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Buttons en Button Selection More information Prewash ¡ Activate Activate or deactivate prewash, e.g. for washing heavily soiled laundry. ¡ Deactivate Note: If the intelligent dosing system is activated, the detergent will be dis- pensed automatically for the prewash and the main wash. If the intelligent dosing system is de- activated, place the detergent directly in the drum for the prewash and into...
en Programmes Programmes 9 Programmes Programmes Notes ¡ The laundry's care labels provide you with additional information about pro- gramme selection. → "Care symbols on the care labels", Page 31 ¡ The programme's temperature setting guarantees that the recommended temperature on the care label is not exceeded. The temperature that is reached in the appliance may differ from the set temperature.
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Programmes en Programme Description Max. load (kg) Mixed Load Wash items made from cotton, linen or synthetic fabrics. Suitable for lightly soiled laundry. Programme setting: ¡ Max. 60 °C ¡ Max. 1400 rpm Delicates/Silk Wash delicate, washable items made from silk, vis- cose and synthetic fabrics.
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en Programmes Programme Description Max. load (kg) Hygiene Plus Wash hard-wearing items made from cotton or linen. Suitable for allergy sufferers and for strict hygiene requirements. Note: Once the set temperature has been reached, it remains constant throughout the entire washing process. Programme setting: ¡...
Programmes en Programme Description Max. load (kg) Auto Soft Wash delicate items made from cotton or synthetic fabrics. Gentle laundry care. The degree of soiling and the type of fabric are automatically detected. The washing process is ad- apted. Note: The temperature and spin speed cannot be adjusted in this programme and are set automatic- ally.
en Accessories Accessories 10 Accessories Use original accessories. These have Accessories been made especially for your appli- ance. Tip: Some accessories are available in other colours. Contact customer service. → Page 52 Order num- Water inlet hose ex- Extend the water inlet hose for cold water WMZ2381 tension or AquaStop (approx.
Detergents and care products en ¡ Do not pour vinegar into the dis- 11.2 Care symbols on the pensers → Page 34 of the intelli- care labels gent dosing system Washing care symbols Symbol Recommended pro- Basic operation 13 Basic operation gramme Cottons (normal) Basic operation 13.1 Switching on the appli- ...
en Basic operation Setting additional programmes 13.4 Loading laundry Requirement: Home Connect is set Note: To prevent creasing, note the up. → Page 36 maximum load for the programmes. Set the App programme. → "Programmes", Page 26 a Remote Start flashes. Requirements ¡ The laundry is prepared and sor- Press ...
Childproof lock en Requirements 13.9 Resuming the pro- ¡ The laundry is placed in the appli- gramme when the pro- ance. → Page 32 gramme status is Rinse ¡ A programme has started. Hold → Page 32 Press approx. 10 minutes after Requirements the programme start. ¡ Rinse Stop is activated. The programme pauses and the → "Buttons", Page 24 laundry can soak.
en Intelligent dosing system a The childproof lock also remains ¡ If you want to replace the liquid de- activated when the appliance is in tergent or fabric softener in the dis- standby mode and in the event of penser with another product, clean a power cut.
Home Connect en you want to add additional care tion for 4.5 kg of normally soiled product, e.g. stain remover or starch, laundry. In doing so, note the water use the manual dosing compartment. hardness. Note: Observe the information about Tip: You can also set the basic detergents and care products dosage amount in the Home Connect → Page 31.
en Home Connect ¡ Operating the appliance on the ap- ¡ To exit the Home Connect settings, pliance itself always takes priority. press and hold Remote Start for During this time it is not possible approx. 3 seconds. to operate the appliance using the 16.4 Deactivating Wi-Fi on the Home Connect app.
Basic settings en This initial registration prepares the 16.7 Remote start Home Connect functions for use and Enable the appliance for remote start is only required when you want to via the Home Connect app. use the Home Connect functions for the first time. Note Remote start will be deactivated in Note: Please note that the the following circumstances:...
en Cleaning and servicing Set the volume of the signal Cleaning and servicing 18 Cleaning and servi- at the end of the programme: cing A: 0 (off) to A: 4 (very loud) Set the volume of the signal To keep your appliance working effi- Cleaning and servicing tone emitted when the but- ciently for a long time, it is important...
Cleaning and servicing en Remove the pump unit. 18.2 Cleaning the detergent drawer If you want to replace the liquid de- tergent or fabric softener in the dis- penser with another product or if the detergent drawer is dirty, clean the detergent dispenser. ATTENTION! The pump unit contains electrical components.
en Cleaning and servicing Clean the pump unit with a damp cloth. Clean the housing of the detergent drawer in the appliance. Clean the detergent drawer and the cover with a soft, damp cloth or hand shower. Push in the detergent drawer. Dry the detergent drawer, cover and pump unit and reinsert them.
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Cleaning and servicing en Open and remove the mainten- CAUTION - Risk of scalding! ance flap. When you wash at high temperat- ures, the detergent solution gets hot. Do not touch the hot detergent ▶ solution. To allow the detergent solution to flow out into the container, remove the sealing cap.
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en Cleaning and servicing Insert the drain hose into the Clean the interior, the thread on holder. the pump cap and the pump hous- ing. Cleaning the drain pump Ensure that both impellers can turn. Requirement: The drain pump is empty. → Page 40 Since water may remain in the drain pump, unscrew the pump cap carefully.
Cleaning and servicing en Screw the pump cap as far as it Remove any foreign objects and will go. fluff from the rubber gasket. The handle on the pump cap must Remove any blockages from the be in a vertical position. intake opening.
en Troubleshooting Troubleshooting 19 Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- Troubleshooting ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Improper repairs are dangerous. Never make any technical modifications to the appliance or its features. ▶...
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Troubleshooting en Fault Cause and troubleshooting E:38 -25 -26 Drain pump is blocked. Clean the drum. → Page 38 If the fault persists, clean the drain pump. → Page 40 Inlet opening of the rubber gasket is blocked. Clean the inlet opening in the rubber gasket. ▶...
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en Troubleshooting Fault Cause and troubleshooting E:30 -20 Critical malfunction. Turn off the water tap. ▶ With this error message, the appliance starts a drain- ing process. Wait approx. 5 minutes until the draining process ends. Restart the appliance. If required, start the draining process again. If the fault persists, call customer service.
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Troubleshooting en Fault Cause and troubleshooting or heavy foam Detergent dosage is too high. build-up. Mix one tablespoon of fabric softener with 0.5 litres ▶ of water and pour the mixture into the compartment for manual dosing (not for outdoor clothing, sportswear or items stuffed with down). If intelligent dosing is activated, reduce the basic ▶...
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en Troubleshooting Fault Cause and troubleshooting The door cannot be The door is locked. opened due to a Open the door using the emergency release. ▶ power cut. → Page 51 Drum jerks after the Not a fault. An internal motor test is started. programme starts.
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Troubleshooting en Fault Cause and troubleshooting Insufficient cleaning or Check whether the detergent in the dispenser has detergent residues on thickened. the laundry. If the detergent is unsuitable or has thickened, empty it out and clean the dispenser. → Page 39 The basic dosage is not correctly adjusted. Set the basic dosage.
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en Troubleshooting Fault Cause and troubleshooting Water is leaking from Dirt on the door or seal causes leaks. below the door. Clean the door and the seal. ▶ Odours have formed Humidity and detergent residue may promote the in the appliance. formation of bacteria.
Transportation, storage and disposal en 19.1 Emergency release Transportation, storage and disposal 20 Transportation, stor- Releasing the door age and disposal Requirement: The drain pump is Transportation, storage and disposal empty. → Page 40 20.1 Removing the appliance ATTENTION! Escaping water may Turn off the tap. cause material damage. Do not open the door if you can Empty the water inlet hose.
en Customer Service 20.3 Using the appliance tronic appliances (waste electrical and electronic again equipment - WEEE). For further information, see The guideline determ- ▶ → "Installation and connection", ines the framework for Page 11 and the return and recycling of used appliances as → "Starting an empty washing applicable throughout cycle", Page 16.
Customer Service en 21.1 Product number (E-Nr.), production number (FD) and consecutive num- bering (Z-Nr.) You can find the product number (E- Nr.), the production number (FD) and the consecutive numbering (Z-Nr.) on the appliance's rating plate. Depending on the model, the rating plate is located: ¡...
en Consumption values Consumption values 22 Consumption values The following information is provided in accordance with the EU Ecodesign Consumption values Regulation. The values given for programs other than the Eco 40-60 are indicat- ive only and were determined in accordance with the applicable standard EN60456.
Technical data en Length of the 2.10 m Technical data 23 Technical data power cord Technical data This product contains light sources Appliance height 845 mm from energy efficiency class F. These Appliance width 598 mm light sources are available as a spare part and must only be replaced by Appliance depth 590 mm trained specialist staff.
A detailed Declaration of Conformity can be found online at www.bosch- Declaration of Conformity 24 Declaration of Con- home.co.uk among the additional formity documents on the product page for your appliance.
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Declaration of Conformity en product number (E no.) which can be found on the rating plate. Alternat- ively, you can also find the model identifier in the first line of the UK En- ergy Label. Name and address of manufacturer BSH Hausgeräte GmbH, Carl-Wery- Strasse 34, 81739 München, Ger- many This statement of compliance is pre-...
Expert advice for your Bosch home appliances, help with problems or a repair from Bosch experts. Find out everything about the many ways Bosch can support you: www.bosch-home.com/service Contact data of all countries are listed in the attached service direct- ory.
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