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Summary of Contents for Kiva WELLNESS
- Page 1 KIVA WELLNESS CHILLER USER MANUAL...
- Page 2 & unlock a new level of commitment, discipline and willpower with this mindfulness challenge. We are so excited for you to start your Kiva ice bath journey and experience all of the health benefits the Chiller has to offer.
- Page 3 C O N T E N T S Mission, Vision & Values Safety Sheet Parts Installation Process App Connection Failure Codes Name Plate & Wiring Diagram Warranty...
- Page 4 Mindfully Created For Your Wellbeing. Here at Kiva Wellness we combine innovative technology with meaningful local support. Now you can take your wellness and recovery into your own hands, and into your home. Invest in you, your rituals and your radiance.
- Page 5 Inspiring and enhancing experiences of exercise and relaxation regularly and without barriers, one session at a time all in the comfort of your own home. Connecting people with unique wellness solutions and empowering ownership of health & wellbeing. Our Values We put people first because health is uniquely yours, and we are all on a different journey to achieving total wellbeing.
- Page 6 Our Kiva Promise E L E V A T I N G Y O U R W E L L N E S S & R E C O V E R Y T H R O U G H I N N O V A T I V E T E C H N O L O G Y 2 YEAR DOMESTIC &...
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Page 7: Safety Sheet
Safety Sheet To ensure safe usage of your ice bath, always observe the following precautions: 1. Test the Leakage Protection: Before using the ice bath, press the TEST button on the leakage switch to ensure that the leakage protection is functioning correctly. 2. - Page 8 Parts 1 - Carry Handles 6 - Leakage Switch 2 - Cooling Fan 7 - Wheels 3 - LED Screen (Control Panel) 8 - Water Inlet 4 - Water Filter 1 9 - Water Outlet 5 - Water Filter 2 10 - Water Hose...
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Page 9: Control Panel
Control Panel 1 - UP Button 2 - DOWN Button 3 - SET Button 4 - ON/OFF Button 1. Temperature Set: Click the ‘SET’ button until flashing, Click or press the ‘up’ or ‘down’ button to set target temp. 2. WIFI Set: Switch on bluetooth on your phone, connect to a 2.4GHz WIFI network (not 5GHz), press and hold the ‘SET’... -
Page 10: Installation Process
Installation Process 1. Take off the two plugs. 2. Install the hair catching filter to the water inlet. 3. Place the rubber sealing ring into the pipe joint. 4. Connect the water pipe to the water inlet. 5. Connect the other water pipe to the water outlet. 6. - Page 11 Installation Process Continued Step 1: First connect chiller INLET to the tub OUTLET, making sure the connection parts is with sealing gasket. (Torque 4KG) Step 2: Connect the chiller OUTLET to the tub INLET, making sure the connection parts is with sealing gasket. (Torque 4KG) Step 3: Add enough water to the tub and wait a few hours for water to cool to desired temp.
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Page 12: App Connection
App Connection 1. App Setup: Ensure that your smartphone is connected only to a 2.4 GHz WIFI network and that bluetooth is turned on. Make sure that your smartphone and the chiller are in the same area with WIFI coverage. The chiller is not programmed to work with 5 GHz WIFI networks. •... -
Page 13: Filter Cleaning & Replacement
Filter cleaning & replacement The filter in your ice bath plays a crucial role in maintaining water cleanliness and should be attended to regularly: Domestic Use: Clean filters weekly; replace them monthly. Commercial Use: Clean filters daily; replace them weekly. For new filters, please contact us to make arrangements. -
Page 14: Failure Codes
Failure Codes Error Code Cause Solutions A) the vacuum pump still working. 1. Check the hose connect to the tub is with sealed gasket. The chiller doesn’t work 2. Clean the mesh inside the filter 2 B) the vacuum pump does not work 1. - Page 15 Water Temp Trouble Shooting Cooling And Heating Malfunction Reason 1: If neither of the compressor and the fan works, please replace the mainboard Reason 2: If the compressor and fan are working, the fan exhaust temperature is higher than the ambient temperature (more than 5 degrees higher than the ambient tempera ture when cooling down, below the ambient temperature of more than 4 degrees when heating up), the machine runs normally.
- Page 16 General warnings to consider Use a Waterproof Plug Socket: To prevent electrical hazards, always use a waterproof plug socket. Operate with Water Only: Ensure the chiller is only turned on when water covers both the top and bottom tubes in the tub. Operating without water can cause irreversible damage.
- Page 17 Name Plate & Wiring Diagram...
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Page 18: Warranty
Photos of the damage or issue, which can help expedite your claim. 2. Claim Assessment: Kiva Wellness will assess your claim and respond within 24-48 hours. If the product exhibits a defect while in normal use and within the warranty period, Kiva Wellness will either repair or replace the product or defective part free of charge. - Page 19 3. Ownership of Replaced Parts: All exchanged or substitute parts and products replaced under warranty service become the property of Kiva Wellness. Repaired or replaced products or parts will be covered for the remainder of the original warranty period. 4. Australian Consumer Law: Kiva Wellness products come with guarantees that cannot be excluded under Australian Consumer Law.
- Page 20 3. Damage caused by parts or services not authorised or performed by Kiva Wellness. 4. Normal wear and tear that naturally occurs as a result of regular use or aging.
- Page 21 E L E V A T E Y O U R W E L L N E S S & R E C O V E R Y K I V A W E L L N E S S . C O M . A U 1 8 0 0 9 4 5 2 2 9 @ k i v a w e l l n e s s K i v a W e l l n e s s p r o d u c t s s h o u l d n o t b e c o n s i d e r e d m e d i c a l d e v i c e s , a n d...
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