Hisense H40 (HLTE321E) Manual

Phone Basics

Use the information in this section to get to know your phone better.

Your phone at a glance

Get to know your phone with the following figure and legend.

1. Rear camera
2. Rear camera
3. Fingerprint sensor
4. Card slot
5. Headset socket
6. Receiver

7. Front camera
8. Volume button
9. Power button
10. Loudspeaker
11. USB port

The phone features may vary based on your location, language, carrier and model.

Carrying out basic operations

This section describes how to carry out basic functions on your phone.
Before using your phone for the first time, fully charge your battery. For more information on charging your battery, see Battery charging.

Turning your phone on

• To turn your phone on, press and hold the power button until the screen turns on.
• When turning your phone on for the first time, or after performing data reset, follow the onscreen instructions to set up your phone.
• To force restart your phone, press and hold the power button until your phone vibrates.

Turning your phone off
To power off your phone, press and hold the power button, and then tap the icon.

Using touchscreen gestures
This section describes how to use touchscreen gestures to help control your phone.

Tapping
To open an app, to choose a menu item, to press an on-screen button, or to enter a character using the keyboard on the screen, tap it with your finger.

Tapping and holding
Tap and hold an item on the screen for more than 2 seconds to access available options.

Swiping
Swipe to the left or right on the home screen or the Apps screen to view other panels.

Swipe upwards or downwards to scroll through a web page or a list of items.

Spreading and pinching
Spread two fingers apart on a web page, map or image to zoom in a part.

Pinch to zoom out.

Dragging
To move an item, tap and hold it and drag it to the target position.

Using the navigation bar
You can find your navigation bar control at the bottom of your screen.

• To go back to the home screen, tap .
• To open the list of recent apps, tap .
• To go back to the previous screen, tap.

Locking and unlocking screen
Locking the screen

• To lock the screen, press the power button.
• Go toSettings > Display > Screen timeout to change how quickly your screen goes to sleep. The screen locks and goes into sleep mode when you don't use your phone for a while. This is to save power and stop accidental phone use.

Unlocking the screen
To unlock the screen, press the power button and swipe up.

Using the notification center

The notification center is where you can view the latest notifications relating to the operation of your phone.

Opening the notification center
To open and view the notification center:

1. Swipe down from the top of the screen to see the notification center.
2. Swipe down again from the top of the screen to see the shortcuts tab.
   

Closing the notification center
Swipe up or tap to close the notification center.

Setting notification options
To set notification options, go to Settings > Apps & notifications > Notifications.

Using SIM and MicroSD cards

Inserting SIM and MicroSD cards
Always ensure that SIM and MicroSD cards are inserted correctly into your phone.
The following figure shows the correct way to insert SIM and MicroSD cards into your phone.

When inserting your card tray, make sure that the card tray is level and that the card is aligned correctly.

Do not use cut or modified SIM or MicroSD cards with your phone, as these may not be recognized and could damage the card tray.

Ejecting SIM and MicroSD cards

Always ensure that SIM and MicroSD cards are ejected correctly from your phone.

The following figure shows the correct way to eject SIM and MicroSD cards from your phone.

To eject SIM or MicroSD cards, insert your SIM eject pin into the small hole next to the card tray.

Be careful not to scratch your phone or hurt yourself when using your SIM eject pin. Store your SIM eject pin out of the reach of children to prevent accidental swallowing or injury.

Battery charging

Follow instructions in this section to charge your battery safely and preserve battery life.

Charging your battery
Fully charge the battery before using it for the first time, or when the phone has not been used for a long time, or when the battery is low.
To charge your battery, do the following:

1. Connect your USB charging cable to your USB power adapter. Plug the end of the USB cable into the USB port, and the USB power adapter into a power socket.
2. Once your battery is fully charged, disconnect your phone from your USB charging cable.

Important safety precautions
The following precautions are extremely important and must be followed at all times:
The battery is built into the phone and is not removable. Do not try to remove the battery by yourself.

Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the instructions.
To charge your phone safely, it is also important to pay attention to the following points:

• Use only approved chargers, batteries, and cables. Using an unapproved or incompatible power adapter, charger, or battery may damage your phone, shorten its lifespan, or cause a fire, explosion or other hazards.
• Avoid using your phone when it is charging. Do not cover your phone or power adapter.
• Connect your charger properly. Not connecting your charger properly can cause serious damage to your phone. Any damage caused by misuse is not covered by the warranty.
• Your phone can be safely charged at temperatures between 0°C and 40°C. Charging in environment where the temperature is below 0°C or higher than 40°C will harm battery performance and shorten battery life. Regular, long-term charging in extreme temperatures will damage your battery.
• Unplug your charger from the electric socket when not charging your phone.

Protecting your battery
For safe and effective charging that also protects your battery, you must also pay attention to the following points:

• If your AC power supply is lower voltage, or you charge from computer or other non-standard sources, you may need to charge your phone for longer.
• Your phone might not start straight away if the battery is low. Your phone will start normally once it has charged for a short while.

The time your phone needs to charge may depend on room temperature and your battery level.
The phone and charger may heat while charging. This is normal and shouldn't affect your phone's lifespan or performance. If your battery becomes much hotter than usual, stop charging your phone and put it in a cool place. If you phone surface is hot, avoid touching your phone for too long.

Troubleshooting

This section lists common problems you may have when using your phone. Check to see whether your issue is listed here before contacting the Hisense service center.

I can't turn my phone on

If you can't turn your phone on, try the following:

• Press and hold power key for two seconds or longer.
• Check that the battery is fully charged before turning your phone on.
• Press and hold the power button until your phone vibrates.
• Check that your battery is properly connected to your phone, and that the connecting points are clean. If your phone has a built-in battery, contact the service center.

My phone keeps turning off automatically

If your phone keeps turning off automatically, try the following:

• Check your battery power. If the power is low, charge your phone.
• Check softwares or applications to see if they are normal. If not, restart your phone.

I can't use an application on my phone

If you can't use an application on your phone, try the following:

• Check if your phone has sufficient storage. Delete some messages from your phone.
  Check if the application is damaged. Uninstall and reinstall the application. If cannot be fixed, try resetting system.
  Chances are that the application is not compatible. Uninstall the application and choose a compatible version.
• Check and enable applications management permissions.

My phone's standby time is too short

If your phone's standby time is too short, try the following:

• Chances are that the battery performance decreases. Contact service center to change the battery.
• If you play games or listen to music for a long period of time, shorten the time.
• If the screen is too bright, adjust the brightness of the screen.
• If the phone is used in weak signal environment, the standby time will be short. Please move to strong signal locations.
• Turn off cellular data, GPS, Bluetooth, Wi-Fi switch when not using them.
• Close the application not used.
• Uninstall the applications not used for a long period of time.

My phone isn't charging properly

If your phone isn't charging properly, try the following:

• Ensure that your phone is charging at a normal temperature.
• Plug the charger into a different socket.
• Recharge your phone for about half an hour.
  Chances are that the battery has a problem. If the battery has been built-in, contact service center.
  Ensure that the charger is not defective. If the charger is defective, replace it.
• If the charger fails to charge, please change or repair it.

Touchscreen error when charging

If there is touchscreen error when charging, try the following:

• If the charging equipment is incompatible with your phone, it may cause some problems. Use charger supplied and stable charging equipment.
• Check whether softwares or applications are normal or not.
  Restart your phone.

I've forgotten my password

If you forget your password, contact service provider.

My PIN is locked

If you enter wrong PIN three times in a row, contact service provider.

I can't use the Internet or make calls

If you can't use the Internet or make calls, try the following:

• Chances are that signal is too weak. Move to an open area and try again.
• Chances are that the phone is out of service area. Check if the Internet is available.
  Chances are that airplane mode is on. Turn off airplane mode.
  Check if software is abnormal. If so, restart the phone.
• Check if SIM card has failure. If so, check or change SIM card.
• Ensure that the dialing is right.
• Check if cellular data setting has failure. If so, go to Settings to set up cellular data.
• Check if pre-paid charge has reached its limit. If so, contact service provider.

My calls don't connect

If your calls don't connect, try the following:

• Check if phone number is too long.
• Ensure international roaming service and international call service are enabled. If not, contact service provider.

Phone doesn't make a sound when it rings

If your phone doesn't make a sound when it rings, check if silent or vibrate mode is enabled.

Phone

Making calls

To make calls:

1. Tap .
2. Tap to enter a phone number.
3. Tap to make a call.

Making calls from contacts

To make calls from contacts:

1. Tap .
2. Tap to choose a contact.
3. Tap the contact number.

Making calls from recents

To make calls from call logs:

1. Tap .
2. Tap to view all calls. Tap the name or number of the person you want to call.
3. Tap .

Contacts

Importing contacts

To import contacts to your phone:

1. Tap .
2. Tap IMPORT.
3. Select an import option.

Creating contacts

To create a new contact:

1. Tap .
2. Tap .
3. Enter the contact's name, phone number and other contact information, and then tap SAVE.

Searching for contacts

To search for contacts:

1. Tap .
2. Use one of the following search methods:
   • Scroll up or down the contacts list.
   • Tap at the top of the screen to search for a contact.
3. Select a contact. You can now call them, send them a text message, or edit their contact information.

Messages

Sending messages

To send messages:

1. Tap .
2. Tap to create a message.
3. Add recipients and enter a message.
4. Tap to send the message.

Viewing messages

To view messages:

1. Tap .
2. Select a contact on the message list.
3. View your conversation.

Searching messages

To search messages:

1. Tap .
2. Tap to enter keywords to search messages.

Camera

Taking photos

To take photos:

1. Tap .
2. Swipe to Photo on the screen. Spread two fingers apart on the screen to zoom in, and pinch to zoom out.
3. Tap to take a photo. Your picture will be automatically saved to .

Taking panorama

To capture a panorama shot:

1. Tap .
2. Swipe to Panorama on the screen. Hold your phone steady and then tap to start shooting. Slowly move your phone in the direction indicated, holding the phone steady and ensuring the arrow stays levels with the center line.
3. Tap when you are finished. Your picture will be automatically saved to .

Recording videos

To record videos:

1. Tap .
2. Swipe to Video on the screen. Tap to start recording the video. Spread two fingers apart on the screen to zoom in, and pinch to zoom out.
3. Tap to finish recording.

Gallery

Viewing photos or videos

To view photos or videos:

1. Tap .
2. Select a photo or a video.

Deleting photos or videos

To delete photos or videos:

1. Tap .
2. Tap and hold the photo or video that you want to delete, tap .

Sharing photos or videos

To share photos or videos:

1. Tap .
2. Select the photo or video that you want to share.
3. Tap . Select your sharing method.

Chrome

Using Chrome

Connect the web to search for information and bookmark your favorite web pages to access them conveniently.

1. Tap .
2. Enter the address field in the search bar. You will have access to web pages; moreover, bookmarks, multiple window switching and other functions are supported.

Clock

This app includes the following functions:

Alarms

Tap . From the ALARM tab, you can do the following steps to set your alarms:

Adding an alarm
Tap and set the alarm time, repeat times, alarm sound, and others.

Enabling or disabling an alarm
Turn on or turn off the switch next to an alarm.

Configuring the alarm settings
Tap > Settings to configure the alarms.

Deleting an alarm
Tap the alarm that you want to delete. Then tap .

Clock
Tap . From the CLOCK tab, you can do the following steps to set your clock:

Adding a city
Tap . Enter a city name in the search bar or select a city from the list.

Deleting a city
Tap . Deselect the city, then the clock of the city will be deleted.

Timer

1. Tap .
2. Tap TIMER.
3. Set the countdown time and tap to start the timer. Tap to pause the countdown.

Stopwatch

Recorder

The device supports long periods of recording. Make sure your device has available storage before recording.

Recording sound

1. Tap .
2. Tap to start recording.
3. Tap to stop recording. Tap , then tap Save, the recording file is automatically saved in the phone. Tap Delete, the recording file is deleted.

Playing a recording

1. Tap .
2. Tap to find your recording.
3. Tap to play the recording.

Managing recordings

1. Tap .
2. Tap .
3. Tap and hold a recording. You can rename, share or delete the recording file.

Calculator

Use calculator to do simple or complicated calculations.

Making calculation

Tap , you can do simple calculations:

• Tap the number and calculate sign to do simple calculations.
• Go to advanced calculator tab by swiping your screen left.

FM Radio

Listening to radio

To use the FM Radio, first you need to connect your headphones.

1. Tap to activate.
2. Select the frequency following the app instructions and set the volume to a comfortable level.

Security and Privacy

Fingerprint unlock

Fingerprint unlock helps you unlock your phone faster and can improve security.
Fingerprint sensor is on the back of your phone. See the following figure.

Adding a fingerprint
To add fingerprints:

1. Tap Settings > Fingerprint & Face & Password > Fingerprint > Fingerprint.
2. To set a screen lock password, PIN or pattern along with your fingerprint, follow onscreen instructions.
3. To set your fingerprint, follow onscreen instructions and put your fingertip on the fingerprint sensor. Press the sensor lightly until your phone vibrates. Repeat using different parts of your fingertip.
4. Tap Done. You can now tap the sensor with your fingertip to unlock the screen.

Deleting fingerprint
To delete fingerprints:

1. Tap Settings > Fingerprint & Face & Password > Fingerprint > Fingerprint.
2. Enter your password, PIN or pattern.
3. Tap icon beside the fingerprint you want to delete.

Adding another fingerprint
To add another fingerprint:

1. Tap Settings > Fingerprint & Face & Password > Fingerprint > Fingerprint.
2. Enter your password, PIN or pattern.
3. Tap Add fingerprint.

Face unlock

Face unlock can be used to unlock your phone.

Adding a face
To add your face:

1. Tap Settings > Fingerprint & Face & Password > Face.
2. To set a screen lock password, PIN or pattern along with your face, follow the onscreen instructions.
3. Tap Add a face. Read the instructions carefully.
4. Register your face. You can now use your face to unlock the screen.

Deleting a face
To delete your face:

1. Tap Settings > Fingerprint & Face & Password > Face.
2. Enter your password, PIN or pattern.
3. Tap Clear facial recognition data, and then tap CLEAR.

Safety

This section contains information on the secure and safe operation of your phone.

Safety precautions
For your safety and that of others, ensure you read, understand, and follow all of the information in this section.

Failure to obey the following safety information could result in fire, electric shock, injuries, or damage to your device or other property. Read all the safety information below before using your phone.

• Using unapproved or incompatible power adapters, chargers, or batteries may damage your phone, shorten its lifespan, or cause a fire, explosion, or other hazards.
• Your phone's ideal operating temperature is 0°C to 35°C. Your phone's ideal storage temperature is -20°C to 45°C.
• Pacemaker manufacturers recommend keeping a minimum distance of 15 cm between phone and pacemaker to prevent potential interference with the pacemaker. If you use a pacemaker, hold your phone on the side opposite to your pacemaker and do not carry your phone in your front pocket.
• Keep your phone and battery away from excessive heat and direct sunlight. Do not place your phone or battery on or in heating devices, such as microwave ovens, stoves, or radiators.
• Do not use your phone in a moist environment, such as bathroom. Prevent your phone from being soaked or washed in liquid.
• Follow local laws and regulations while using your phone. To reduce the risk of accidents, do not use your phone while driving.
• While flying in an aircraft or immediately before boarding, only use your phone according to instructions provided. Use of a phone in an aircraft may disrupt wireless networks, can cause danger to aircraft operation, and may be illegal.
• To prevent damage to your phone's parts or internal circuits, do not use it in dusty, smoky, damp, or dirty environments or near magnetic fields.
• When charging your phone, plug the adapter into a socket which is near your phone and which is easy to reach.
• Unplug the charger from outlets and from the phone when not in use.
• Do not use, store or transport your phone in areas where flammables or explosives are stored (in a gas station, oil depot, or chemical plant, for example). Using your phone in these environments increases the risk of explosion or fire.
• Dispose of your phone, battery, and accessories according to local regulations. Do not throw phones or batteries away in your household trash bin or other non-recycling trash bin. Improper battery use or disposal may lead to fire, explosion, or other hazards.
• Consult your doctor and the device manufacturer to determine if operation of your phone may interfere with the operation of your medical device.
• Obey any rules or regulations set by hospitals and health care facilities.
• Do not crash, throw, puncture, drop, squeeze, or bend your phone.
• Do not try to take apart your phone or its accessories. Only authorized personnel are allowed to service or repair the phone.
• Use a dry soft cloth to clean your phone. Do not use water, alcohol, detergent or any chemicals.
• Keep your phone and charger out of the reach of children. Do not let children use the phone or charger without supervision.
• Phone accessories and phone accessory parts, especially small parts, must also be kept away from children to prevent choking.
• Power off your phone in any area where there is a risk of explosions. Do not charge your phone or use your phone in areas where there are chemicals or particles in the air. Obey all signs and instructions.
• Strictly obey relevant instructions in this user manual while using USB cable. Failure to follow instructions may result in your phone or PC being damaged.
• Only use USB version 2.0 USB equipment with your phone.
• Accessory must be used to keep EUT 10mm from Body for Body-worn RF exposure compliance.

Safe cleaning and maintenance
To ensure your safety and that of others, you must pay attention to the following safety tips when cleaning and maintaining your phone:

• Turn off your phone before cleaning and maintenance. Your charger should be unplugged from socket. Your phone and charger should be disconnected to prevent electric shocks or short circuiting.
• Do not wipe your phone or charger with benzyl alcohol, chemical substances, chemical agents or abrasive cleaning agents. This is to avoid damaging phone parts or the functioning of your phone. You may clean your phone with a slightly damp anti-static cloth.
• Do not scrape or alter the phone case, or the paint on the phone, as it may cause allergic reaction. If such reaction occurs, stop using your phone immediately and seek medical help.
• Wipe dust off power plug and keep it dry to avoid risk of fire.
• If your phone or accessories do not work properly, contact your local vendor.
• Do not disassemble your phone or its accessories by yourself.

Safe battery charging
Follow the information on safe battery charging in the Battery charging, Safety precautions, and Protecting your battery sections of this user manual.

Protecting your hearing

• To prevent possible hearing damage, do not listen at high volume levels for long periods.
• Fully understand user manual before use.
• Ensure your player at low volume levels or power off before you leaving.

Other important information
Important data usage and billing information
Your phone regularly connects to mail and Internet servers to improve your experience. This creates data exchanges that may be charged along with your existing package, or which may use prepaid credit.
To avoid billing problems related to Internet services, it is strongly recommended to use a suitable package or plan, which includes unlimited Internet and emails, and to avoid changing default settings.
You can connect to Wi-Fi for faster, more streamlined service. If you can, use Wi-Fi for streaming, and for downloading games, videos and films.

Specification

Brand	Hisense
Market	Hisense H40
Model	HLTE321E
Dimensions	163.52*77.1*8.8 mm
OS	Android 10
CPU	MTK P70
Internal Memory	4 GB RAM + 128 GB ROM
Camera	48MP+2MP+8MP+2MP rear camera, 25MP front camera
Size	6.53 inch (16.59 cm)
Resolution	FHD+(2340×1080)
Color	16.7M
LTE	Band 1/2/3/4/5/7/12/28
3G	Band 1/2/4/5
2G	850/900/1800/1900 MHz
Bands that do NOT operate on your Hisense equipment	Band 10/26/38/66
Data Speed	LTE DL: 150Mbps
	LTE UL: 75Mbps
Wi-Fi	802.11b/g/n/a/AC
Bluetooth	v4.2
GPS	Yes
FM	Yes
Interface	Type-C
Battery	3.85 V 4380 mAh(Rated) 3.85 V 4510 mAh(Typical)