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Summary of Contents for HP StorageWorks ESL9000 Series
- Page 1 StorageWorks ESL9000 series tape library Sixth Edition (April 2003) Part Number: 243491-026 Product Regulatory Series ID Number: ED1002 This guide describes procedures for operating, maintaining, and troubleshooting the HP StorageWorks ESL9000 Series tape library.
- Page 2 Hewlett-Packard Company products are set forth in the express limited warranty statements accompanying such products. Nothing herein should be construed as constituting an additional warranty. Printed in the U.S.A. HP StorageWorks ESL9000 Series Tape Library User Guide Sixth Edition (April 2003) Part Number: 243491-026...
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Page 3: Table Of Contents
HP Authorized Reseller ........ - Page 4 Viewing Storage and Load Port Elements....... . . 69 HP StorageWorks ESL9000 Series Tape Library User Guide...
- Page 5 Using HP StorageWorks Library and Tape Tools ....... . 102...
- Page 6 Control panel home screen (ESL9595 shown)....... . . 28 HP StorageWorks ESL9000 Series Tape Library User Guide...
- Page 7 10 HP Ultrium format trademark ........
- Page 8 26 Sense Data Values (Hexadecimal) ......... 118 HP StorageWorks ESL9000 Series Tape Library User Guide...
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Page 9: About This Guide
Prepare the library for operation. About this Guide Operate the control panel. Use operator commands. Maintain and troubleshoot the library. “About this Guide” topics include: Conventions, page 10 Rack Stability, page 12 Getting Help, page 13 HP StorageWorks ESL9000 Series Tape Library User Guide... -
Page 10: Conventions
The following symbols may be found in the text of this guide. They have the following meanings. WARNING: Text set off in this manner indicates that failure to follow directions in the warning could result in bodily harm or death. HP StorageWorks ESL9000 Series Tape Library User Guide... -
Page 11: Equipment Symbols
Contact with this surface could result in injury. WARNING: To reduce the risk of personal injury from a hot component, allow the surface to cool before touching. HP StorageWorks ESL9000 Series Tape Library User Guide... -
Page 12: Rack Stability
The leveling jacks are extended to the floor. The full weight of the rack rests on the leveling jacks. In single rack installations, the stabilizing feet are attached to the rack. In multiple rack installations, the racks are coupled. HP StorageWorks ESL9000 Series Tape Library User Guide... -
Page 13: Getting Help
Operating system type and revision level Name and revision of application software HP Storage Website The HP website has the latest information on this product, as well as the latest drivers. Access storage at: http://www.hp.com/products/tapestorage. From this website, select the appropriate product or solution. -
Page 14: Hp Authorized Reseller
HP Authorized Reseller For the name of your nearest HP authorized reseller: In the United States, call 1-800-345-1518 In Canada, call 1-800-263-5868 Elsewhere, see the HP website for locations and telephone numbers: http://www.hp.com/support. HP StorageWorks ESL9000 Series Tape Library User Guide... -
Page 15: Library Description
Library Description This chapter describes the HP StorageWorks ESL9000 Series tape library and its components. Sections include: Library Models, page 16 Features and Benefits, page 18 Library Components, page 19: — Cabinet, page 19 — Control Panel, page 28 — Robotics, page 29 —... -
Page 16: Library Models
Library Description Library Models The HP StorageWorks ESL9000 Series tape library is an automated storage and retrieval library. It contains up to 8 drives and 322 cartridges for the ESL9322 Series, and up to 16 tape drives and 595 cartridges for the ESL9595 Series. -
Page 17: Esl9322 Library Model Numbers
Storage Drive SCSI Number Name Name Drives Bins Type Interface 6438280 ESL9595 ESL9595 ESL9000 SDLT/ (def) SERIES Ultrium 6438081 ESL9595 ESL9595 ESL9000 SDLT/ SERIES Ultrium 6438285 ESL9595 ESL9595 P7000 SDLT/ 6438285 Ultrium HP StorageWorks ESL9000 Series Tape Library User Guide... -
Page 18: Features And Benefits
— Hot-pluggable SDLT and Ultrium tape drives, DC power supplies, and fans allow repairs without taking the library off-line. — Easy access and replacement of critical components. — A control panel providing a wide range of configuration and service-related functions. HP StorageWorks ESL9000 Series Tape Library User Guide... -
Page 19: Library Components
The load port provides easy insertion of additional tape cartridges while the library is in operation. The load port has either 8 or 12 shelf bins, depending on the drive technology being used (8 bins for Ultrium and 12 bins for SDLT). HP StorageWorks ESL9000 Series Tape Library User Guide... -
Page 20: Cabinet Front Panel (Esl9322)
The power switch for the library is located behind a sliding panel on the front door below the control panel. Figure 1: Cabinet front panel (ESL9322) Load port with magazines Control panel touch screen Viewing windows Power switch HP StorageWorks ESL9000 Series Tape Library User Guide... -
Page 21: Cabinet Front Panel (Esl9595)
Library Description Figure 2: Cabinet front panel (ESL9595) 1 Dual doors 3 Power switch 5 Viewing windows 2 Load port with magazines 4 Touch screen control panel HP StorageWorks ESL9000 Series Tape Library User Guide... -
Page 22: Cabinet (Rear Panel)
Cooling fans Power, control, and data interfaces Tape drives Figure 3: Cabinet rear panel (ESL9322) Hot-pluggable removable fans Hot-pluggable drives in removable canisters Easy-access rear panel Location of optional Fibre Channel upgrade HP StorageWorks ESL9000 Series Tape Library User Guide... -
Page 23: Cabinet Rear Panel (Esl9595)
Library Description Figure 4: Cabinet rear panel (ESL9595) 1 Easy-access rear panel 3 Drive quick release thumbscrew on each bottom corner 2 Hot-pluggable drives in removable 4 Hot-pluggable removable fans canisters HP StorageWorks ESL9000 Series Tape Library User Guide... -
Page 24: Storage Bins (Esl9322)
The ESL9322 and ESL9595 tape libraries ship with the maximum number of physical storage slots available. However, access to these slots requires an upgrade key for the library to recognize them. See “Capacity on Demand” on page 135 for additional information. HP StorageWorks ESL9000 Series Tape Library User Guide... -
Page 25: Storage Bin Numbering Conventions (Esl9322)
Library Description Figure 5: Storage bin numbering conventions (ESL9322) Note: Storage bin and drive numbering begins with 0. Consequently, the first drive is drive 0, the second drive is drive 1, etc. HP StorageWorks ESL9000 Series Tape Library User Guide... -
Page 26: Storage Bins (Esl9595)
The ESL9322 and ESL9595 tape libraries ship with the maximum number of physical storage slots available. However, access to these slots requires an upgrade key for the library to recognize them. See “Capacity on Demand” on page 135 for additional information. HP StorageWorks ESL9000 Series Tape Library User Guide... -
Page 27: Storage Bin Numbering Conventions (Esl9595)
TD 15 Figure 6: Storage bin numbering conventions (ESL9595) Note: Storage bin and drive numbering begins with 0. Consequently, the first drive is drive 0, the second drive is drive 1, etc. HP StorageWorks ESL9000 Series Tape Library User Guide... -
Page 28: Control Panel
7) provides left and right arrow buttons to scroll through the tabs for Overview, Tapes, Operator, Service, and Multi-unit options. For more information about the library control panel, see ”Using the Control Panel” on page 60. HP StorageWorks ESL9000 Series Tape Library User Guide... -
Page 29: Robotics
The extension actuator extends the gripper forward to make contact with the desired cartridge and then retracts the gripper to remove the cartridge from a bin or drive. HP StorageWorks ESL9000 Series Tape Library User Guide... -
Page 30: Tape Drives
Cleaning cartridges and formatted data cartridges are unique for each drive technology. Damage may occur if inappropriate media is used in tape drives. Note: If using mixed media, ensure your software application supports it. HP StorageWorks ESL9000 Series Tape Library User Guide... -
Page 31: Ultrium Tape Drives
100 GB (native) or 200 GB (2:1 compression) of data per cartridge. An Ultrium 460 tape drive is capable of storing up to 200 GB (native) or 400 GB (2:1 compression) of data per cartridge. Access the HP StorageWorks Ultrium http://www.hp.com/support Tape Drive User’s Guide from... -
Page 32: Ultrium Tape Cartridges
Caution: HP Ultrium tape drives require special cleaning cartridges and data cartridges formatted specifically for HP Ultrium. To avoid damage to your tape drive, it is critical to use appropriate cleaning cartridges and properly formatted data cartridges. - Page 33 Library Description For best results, always use HP branded media. The following tape cartridges are approved for the library’s Ultrium tape drives: HP Ultrium Data Cartridge — C7972A (400 GB) — C7971A (200 GB) HP Ultrium Universal Cleaning Cartridge — C7978A...
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Page 34: Sdlt Tape Drives
An SDLT 320 tape drive is capable of storing up to 160 GB (native) or 320 GB (2:1 compression) of data per cartridge. Access the HP StorageWorks SDLT Tape Drive Reference Guide from http://www.hp.com/support for more information about its features and capabilities. -
Page 35: Sdlt Tape Cartridges
The following tape cartridges are approved for the library’s SDLT tape drives: HP SDLT Data Cartridges: C7980A (220-320 GB) HP SDLT Cleaning Cartridge: C7982A HP StorageWorks ESL9000 Series Tape Library User Guide... -
Page 36: Load Port
21.) Optional Pass-Through Mechanism (PTM) An optional PTM enables the transfer of a single tape cartridge between two HP StorageWorks ESL9000 Series tape libraries. The PTM can be used to connect up to five ESL9322 tape libraries or up to four ESL9595 tape libraries, increasing the storage capacity of the entire tape library system. -
Page 37: Optional Network Storage Router
Library Description Optional Network Storage Router HP StorageWorks Network Storage Routers provide bidirectional connectivity in a Fibre Channel Switched Fabric supporting Fibre Channel and SCSI devices. Internal and external models are available. For more information, visit http://www.hp.com/products/tapestorage, or contact your HP sales representative. - Page 38 Library Description HP StorageWorks ESL9000 Series Tape Library User Guide...
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Page 39: Preparing The Library For Operation
Preparing the Library for Operation This chapter explains how to prepare the HP StorageWorks ESL9000 Series tape library for operation. Sections in this chapter include: Opening the Library Doors and Access Panels, page 40 Connecting SCSI Cables, page 41 Preparing Tape... -
Page 40: Opening The Library Doors And Access Panels
2. Lower the latch over the door lock. 3. Using the key from the accessory kit, lock the latch in place. 4. Close and lock any rear access panel using a 5/32 hex wrench. HP StorageWorks ESL9000 Series Tape Library User Guide... -
Page 41: Connecting Scsi Cables
SCSI cabling. The connectors are on the SCSI ports that are shown in Figure 11 on page 41. Note: Drive numbering begins with 0. Consequently, the first drive is drive 0, the second drive is drive 1, etc. HP StorageWorks ESL9000 Series Tape Library User Guide... -
Page 42: Internal Scsi Cabling Configuration (Esl9322)
Figure 12: Internal SCSI cabling configuration (ESL9322) Table 7: SCSI Ports and Device Connections (ESL9322) SCSI Port Identifier Device Connection Drive 0 Drive 1 Drive 2 Drive 3 Drive 4 Drive 5 Drive 6 Drive 7 Not used HP StorageWorks ESL9000 Series Tape Library User Guide... -
Page 43: Esl9595 Scsi Cable Configurations
(and the required configuration for Ultrium 460 drives) and ensures optimal performance. Figure 14 shows the internal SCSI cabling. The connectors are on the SCSI ports that are shown in Figure 13 on page 43. HP StorageWorks ESL9000 Series Tape Library User Guide... -
Page 44: Internal Scsi Cabling Configuration (Esl9595)
Host SCSI Cable Figure 14: Internal SCSI cabling configuration (ESL9595) Table 8: SCSI Ports and Device Connections (ESL9595) SCSI Port Identifier Device Connection Drive 0 Drive 1 Drive 2 Drive 3 Drive 4 HP StorageWorks ESL9000 Series Tape Library User Guide... - Page 45 Table 8: SCSI Ports and Device Connections (ESL9595) (Continued) SCSI Port Identifier Device Connection Drive 5 Drive 6 Drive 7 Drive 8 Drive 9 Drive 10 Drive 11 Drive 12 Drive 13 Drive 14 Drive 15 Host Robot HP StorageWorks ESL9000 Series Tape Library User Guide...
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Page 46: Default Scsi Ids
Drive 0 Drive 1 Drive 2 Drive 3 Drive 4 Drive 5 Drive 6 Drive 7 Drive 8 Drive 9 Drive 10 Drive 11 Drive 12 Drive 13 Drive 14 Drive 15 HP StorageWorks ESL9000 Series Tape Library User Guide... -
Page 47: Preparing Tape Cartridges
Caution: The misuse and misunderstanding of bar code technology can result in backup and restore failures. To ensure that your bar codes meet HP’s quality standards, always purchase them from an approved supplier and never print bar code labels yourself. For more information, refer to the order form... -
Page 48: Sdlt Bar Code Labels
Do not apply labels onto the top, bottom, sides, or back of the cartridge as this may cause damage to the tape drive, or interfere with reliable operation. Figure 15: Inserting an SDLT bar code label HP StorageWorks ESL9000 Series Tape Library User Guide... -
Page 49: Ultrium Bar Code Labels
Never apply multiple labels onto a cartridge, because extra labels can cause the cartridge to jam inside a tape drive. Figure 16: Attaching an Ultrium bar code label HP StorageWorks ESL9000 Series Tape Library User Guide... -
Page 50: Media Label Identifiers
7- or 8-character SDLT and Ultrium bar code labels. Caution: To ensure that your bar codes meet HP’s quality standards, always purchase them from an approved supplier and never print bar code labels yourself. For more information, refer to the order form provided with the library, as well as the Bar Code Label Requirements, Compatibility and Usage white paper available from http://www.hp.com/support. -
Page 51: Setting The Write-Protect Switch
If the tape drive is writing data to the tape cartridge, write-protect does not begin until the current write command completes. Write-Protect Switch Figure 18: Write-protecting SDLT tape cartridges HP StorageWorks ESL9000 Series Tape Library User Guide... -
Page 52: Write-Protecting Ultrium Tape Cartridges
By moving the switch to the right(3 Figure 19), the tape cartridge is write-protected. Figure 19: Write-protecting Ultrium tape cartridges Write protect switch 4 Bar code label Write-enabled 5 Insertion arrow Write-protected HP StorageWorks ESL9000 Series Tape Library User Guide... -
Page 53: Inserting And Removing Tape Cartridges
Caution: Handle tape cartridges with care. Do not drop or mishandle them. Rough handling can damage the tape cartridge, making it unusable and potentially hazardous to the tape drives. HP StorageWorks ESL9000 Series Tape Library User Guide... -
Page 54: Using The Load Port
5. After loading the magazines, rotate the load port back 180 degrees, and push the load port handle to lock the load port into position. If Auto Load is enabled, the library automatically moves the cartridges to the available storage bins. HP StorageWorks ESL9000 Series Tape Library User Guide... - Page 55 I ID: e IV e IV (Closed) (Open) Figure 20: Load port (ESL9322 shown) 1 Load port 3 Load port button (control 5 Tape cartridge panel) 2 Load port handle 4 Magazine HP StorageWorks ESL9000 Series Tape Library User Guide...
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Page 56: Using The Load Pack Magazine
To remove a tape cartridge from a load pack: 1. Push the tape cartridge in until you hear a snap. 2. Eject the tape cartridge. 3. Remove the tape cartridge. 4. Close the load port. HP StorageWorks ESL9000 Series Tape Library User Guide... -
Page 57: Turning The Library On And Off
Placing the Library On-line or Off-line With library turned on, press the Standby button on the control panel. Pressing the Standby button toggles the library between on-line and off-line states. HP StorageWorks ESL9000 Series Tape Library User Guide... -
Page 58: Turning The Library Off
4. Turn off the power switch located below the control panel. 5. Turn off both circuit breakers on the AC power distribution assembly. Note: Wait 10 seconds before turning on the power switch again. HP StorageWorks ESL9000 Series Tape Library User Guide... -
Page 59: Operating The Control Panel
This chapter provides an overview of the control panel and operating procedures. Sections in this chapter include: Using the Control Panel, page 60 Obtaining Library Status, page 66 Changing the Control Panel Security Levels, page 70 HP StorageWorks ESL9000 Series Tape Library User Guide... -
Page 60: Using The Control Panel
Service screen—Contains reporting functions, system tests, and service commands (password protected). Multi-Unit screen—Contains multi-unit configuration and calibration commands (password protected). License screen—Lets you enter an upgrade key to access additional bins. Figure 22: Control panel home screen (ESL9595 shown) HP StorageWorks ESL9000 Series Tape Library User Guide... -
Page 61: Operator Screen
(GRP) Miscellaneous Inventory tapes SysTest Library Calibrate Enable/Disable library Unload Initialize drive nonvol statistics Unload imp/exp Initialize nonvol config Change password The Operator, Service and Multi-Unit screens are password protected. HP StorageWorks ESL9000 Series Tape Library User Guide... -
Page 62: Control Panel Navigation
Displays tape drive, storage bin, load port, gripper inventories, and PTM. Operator screen Contains library configuration and control functions. To use this screen, you must have either operator or service-level access privileges. HP StorageWorks ESL9000 Series Tape Library User Guide... -
Page 63: Basic Operation
Three buttons let you move backward and forward through screens you have already opened. Back button—Moves backward screen by screen through previous selections. Forward button—Moves forward screen by screen through previous selections. Home button—Returns to the home screen. HP StorageWorks ESL9000 Series Tape Library User Guide... -
Page 64: Exiting A Screen
Figure 23: Library controls (ESL9595 shown) 1 Stop button Halts library activity immediately by cutting power to the library robotics. Pressing the Stop button a second time restores power to the library robotics. HP StorageWorks ESL9000 Series Tape Library User Guide... -
Page 65: Security Levels, Highest To Lowest
The default passwords are: Operator screen -- 1234, Service screen -- 5678, User screen -- 2222, Multi-unit screen --1234, and Import only screen -- 1111. For more information on password and security levels see “Changing the Control Panel Security Levels” on page 70. HP StorageWorks ESL9000 Series Tape Library User Guide... -
Page 66: Obtaining Library Status
The Overview screen provides the following information: Drive status Activity Load port content and status Figure 24: Overview screen 1 Element number 4 Compressed-enabled 2 Bar code number 5 Write-enabled 3 Element status 6 Cartridge present HP StorageWorks ESL9000 Series Tape Library User Guide... -
Page 67: Drive Status
To return to the Overview screen, press the screen anywhere in the Tape Drive Status box, or press the Back button (see Figure 25 on page 68). HP StorageWorks ESL9000 Series Tape Library User Guide... -
Page 68: Activity Status
Load Port Status The Load Port area identifies tape cartridges currently stored in either magazine in the load port. Use the arrow button to view contents not currently displayed. HP StorageWorks ESL9000 Series Tape Library User Guide... -
Page 69: Tapes Screen
You can also expand the Drives, Storage, or Load Port list by touching a specific category. To return to the start of the Tapes screen, press the Back button. HP StorageWorks ESL9000 Series Tape Library User Guide... -
Page 70: Changing The Control Panel Security Levels
User security level is the appropriate default condition for routine library operation. For more information about changing to a higher security level to access the Operator or Service screens, see “Opening the Operator Screen” in Chapter 4. HP StorageWorks ESL9000 Series Tape Library User Guide... -
Page 71: Changing Security Levels
4. Press the Enter button. A new screen verifies that the new security level has been set successfully. 5. Press OK. The lock icon displays the new security level (O, S, U, I, or L). HP StorageWorks ESL9000 Series Tape Library User Guide... - Page 72 If the control panel is accessed from the Operator (O) or Service (S) level, and no activity has occurred for 15 minutes, it will return to the initial screen (Figure 22 page 60), and to the default security level. HP StorageWorks ESL9000 Series Tape Library User Guide...
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Page 73: Operator Commands
Unloading the Load Port, page 88 Note: The library must be off-line to perform any of the functions listed above. To change the library status, press the Standby button on the control panel. HP StorageWorks ESL9000 Series Tape Library User Guide... -
Page 74: Opening The Operator Screen
To open the Operator screen: 1. Press the Operator tab. The control panel displays the password screen (see Figure 28). Note: To change passwords, see “Changing Security Levels” on page 71. Figure 28: Operator password screen HP StorageWorks ESL9000 Series Tape Library User Guide... - Page 75 2. To gain access to the Operator screen, enter the correct operator or service password and press Enter (see Figure 29 on page 75). The default operator password is 1234. Figure 29: Operator screen HP StorageWorks ESL9000 Series Tape Library User Guide...
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Page 76: Configuring The Library
To configure any of these attributes: 1. In the Operator screen, press the Configure Library button. The control panel displays the Configure: Library screen (see Figure 30). Figure 30: Configure: library screen (ESL9595 shown) HP StorageWorks ESL9000 Series Tape Library User Guide... -
Page 77: Configure: Library Settings Screen (Esl9595 Shown)
Not all model numbers are available from the GUI. If you are unable to find a particular model number, refer to the configuration menu in the ESL LibDiag serial diagnostics tool, which must be used to set the model number. Access LibDiag from http://www.hp.com/support. HP StorageWorks ESL9000 Series Tape Library User Guide... -
Page 78: Scsi Id Assignment Guidelines
Power must be cycled for the new SCSI ID number to become effective. PTM Configuration To configure the optional PTM, refer to the HP StorageWorks ESL9000 Series Pass-Through Mechanism Installation Guide that shipped with the PTM. HP StorageWorks ESL9000 Series Tape Library User Guide... -
Page 79: Configuring Library Options
Cleaning should be done using your backup application software. Backup application software must be compatible with the library auto clean feature to avoid robot command conflicts. HP does not support preventive autocleaning operation. Retries—Causes the library to retry a failed command automatically before issuing an error message (default is Enable). -
Page 80: Configuring A Library Option
Configuring a Library Option To configure a library option: 1. From the Operator screen, press the Configure Options button. The control panel displays the Configure: Options screen (see Figure 32). Figure 32: Configure: options screen HP StorageWorks ESL9000 Series Tape Library User Guide... - Page 81 6. When you have finished making changes to library options, press the Back button until you return to the initial Operator screen. To return the library to the default values press the Set StorageWorks Defaults button. HP StorageWorks ESL9000 Series Tape Library User Guide...
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Page 82: Viewing The Error Log
3. To exit the error log, press the Back button to return to the initial Operator screen. Note: The error log provides SCSI sense data values and is a valuable diagnostics tool for your authorized service provider. HP StorageWorks ESL9000 Series Tape Library User Guide... -
Page 83: Calibrating The Library
The control panel displays a Command In Progress screen while the calibration process is in progress. 3. When the calibration process is complete, repeat step 2 to perform another calibration, if desired. Figure 33: Calibrate library screen HP StorageWorks ESL9000 Series Tape Library User Guide... -
Page 84: Performing An Inventory
Otherwise, the process will continue until all storage elements have been inventoried. Note: The inventory process is also stopped if an error is detected or if the rear door is opened. In this case, the control panel displays an error message. HP StorageWorks ESL9000 Series Tape Library User Guide... -
Page 85: Moving Cartridges
Control: Move Cartridge screen, with the Source input field active (see Figure 34). Backspace Button Figure 34: Control: move cartridge screen Note: Use the backspace button to erase a partial entry character by character Figure 34). HP StorageWorks ESL9000 Series Tape Library User Guide... - Page 86 The control panel displays a Command In Progress dialog box with an Abort button. The Move Cartridge command continues until completed unless you press the Abort button to stop the operation. HP StorageWorks ESL9000 Series Tape Library User Guide...
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Page 87: Unloading A Drive
2. Use the arrow buttons to highlight the desired drive and then press Execute. The control panel displays a Command In Progress dialog box. The Unload Drive command continues until completed unless you press the Abort button to stop the operation. HP StorageWorks ESL9000 Series Tape Library User Guide... -
Page 88: Unloading The Load Port
1. From the Operator screen, press the Unload Imp/Exp button. The control panel displays a Command In Progress dialog box. 2. If it becomes necessary to stop the Unload command, press the Abort button. HP StorageWorks ESL9000 Series Tape Library User Guide... -
Page 89: Maintenance And Troubleshooting
Maintenance and Troubleshooting This chapter provides troubleshooting and maintenance information for the HP StorageWorks ESL9000 Series tape library. Sections in this chapter include: Troubleshooting Common Problems, page 90 Maintaining Tape Cartridges, page 98 Cleaning Tape Drives, page 100 Using HP StorageWorks Library and Tape... -
Page 90: Troubleshooting Common Problems
Troubleshooting Common Problems This section describes problems you might encounter during the setup and operation of the HP StorageWorks ESL9000 Series tape library. Corrective information is provided to help you resolve the problems. Several of these problems produce error messages on the control panel called sense data values. -
Page 91: Control Panel Problems
Write down the details of the error message, displayed. including the SK, ASC, and ASCQ numeric values. Press OK to clear the message. See Appendix C, “Sense Data Values,” for instructions about resolving the error. HP StorageWorks ESL9000 Series Tape Library User Guide... -
Page 92: Robotics Problems
Check that the tape cartridge involved in the fails during an operation is properly positioned in the bin or drive, operation. and ready to be picked. Check that the robot is not obstructed in any way. Retry the operation. HP StorageWorks ESL9000 Series Tape Library User Guide... - Page 93 Recalibrate the library. The gripper does not Make sure there is a cartridge in the source location. have a cartridge after Retry the command completing a pick command. Recalibrate the library. HP StorageWorks ESL9000 Series Tape Library User Guide...
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Page 94: Operating Problems
Check to see if the designated cartridge is present. If it is, make sure it is properly seated. (For a tape drive, make sure the cartridge is completely unloaded.) Retry the command. HP StorageWorks ESL9000 Series Tape Library User Guide... - Page 95 Turn off the library and allow it to cool down. Lower the room temperature, if possible, and increase ventilation around the library. Note: If the operating temperature is too high, the library will automatically shut down until the temperature drops. HP StorageWorks ESL9000 Series Tape Library User Guide...
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Page 96: Tape Drive Problems
Make sure the SCSI ID is correct. Examine the media last used in the drive for damage. Check the software error logs for drive or media errors. HP StorageWorks ESL9000 Series Tape Library User Guide... -
Page 97: Tape Drive Interface Led Problems
If the problem persists, contact your authorized service provider. Flashing Microbridge Contact your authorized service incompatibility. provider. HP StorageWorks ESL9000 Series Tape Library User Guide... -
Page 98: Maintaining Tape Cartridges
20 percent and 80 percent. For longer tape cartridge life, store the tape cartridge at 40 percent to 60 percent relative humidity. Use only HP qualified bar code labels. Apply them only in the designated areas of the tape cartridge, and do not apply more than one label at a time. - Page 99 Caution: Do not touch the tape leader or the tape medium. Dust or skin oils can contaminate the tape, impact performance, and cause damage. HP StorageWorks ESL9000 Series Tape Library User Guide...
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Page 100: Cleaning Tape Drives
During the cleaning cycle the drive’s green Ready LED flashes. At the end of the cleaning cycle, the drive ejects the cartridge. 2. Remove the cleaning cartridge from the drive. HP StorageWorks ESL9000 Series Tape Library User Guide... -
Page 101: Cleaning Ultrium Tape Drives
Note: Only use HP-approved Ultrium cleaning cartridges. An HP Ultrium Universal Cleaning Cartridge can be used up to 50 times. If you are using an older HP Ultrium cleaning cartridge, check the documentation that came with your media. Caution: Only use HP Ultrium Universal Cleaning Cartridges in the Ultrium 460 tape drive. -
Page 102: Using Hp Storageworks Library And Tape Tools
(L&TT) software application. L&TT is a diagnostic tool that is designed to aid in the installation and maintenance of both HP tape devices and tape libraries. L&TT includes several features designed to be used by both HP storage customers and trained service personnel. -
Page 103: Specifications
Specifications This appendix lists characteristics and specifications of the HP StorageWorks ESL9000 Series tape library. These characteristics and specifications are categorized as follows: Physical Characteristics, page 104 Performance Characteristics, page 106 Environmental Specifications, page 106 Safety and Regulatory Specifications, page 107 Note: For tape drive specifications, see the appropriate tape drive product manual. -
Page 104: Physical Characteristics
125 VAC (NEMA 5-20P connector included Host-to-tape drive For SDLT and Ultrium 230: SCSI-2 interface software For Ultrium 460: SCSI-3 Library diagnostics RS-232C service port for connecting to a field service computer. HP StorageWorks ESL9000 Series Tape Library User Guide... -
Page 105: Physical Characteristics (Esl9595)
125 VAC (NEMA 5-20P connector included Host-to-tape drive interface For SDLT and Ultrium 230: SCSI-2 software For Ultrium 460: SCSI-3 Library diagnostics RS-232C service port for connecting to a field service computer. HP StorageWorks ESL9000 Series Tape Library User Guide... -
Page 106: Performance Characteristics
66º C) Wet bulb 115º F (46º C) max Thermal transition 54º F (30º C) per hour Relative humidity Operating 20% to 80% non-condensing Shipping and storage 5% to 95% non-condensing HP StorageWorks ESL9000 Series Tape Library User Guide... -
Page 107: Safety And Regulatory Specifications
CE Marking (European Union) Low Voltage Directive, 73/23/EEC, European Union CUL Mark (Canadian UL) CAN/CSA 22.2 No. 950 (standard for safety of information technology equipment) Regulatory Series ID Number ED1002, Class A HP StorageWorks ESL9000 Series Tape Library User Guide... - Page 108 Specifications HP StorageWorks ESL9000 Series Tape Library User Guide...
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Page 109: Regulatory Compliance Notices
Notice, page 110 Canadian Notice (Avis Canadien), page 112 European Union Notice, page 112 BSMI Class A Notice, page 113 Japanese Notice, page 113 Laser Device, page 113 Laser Regulation Labels, page 115 HP StorageWorks ESL9000 Series Tape Library User Guide... -
Page 110: Federal Communications Commission Notice
However, there is no guarantee that interference will not occur in a particular installation. If this HP StorageWorks ESL9000 Series Tape Library User Guide... -
Page 111: Modifications
Hewlett-Packard Company Regulatory Engineer, MS E-200 825 14th Street S.W. Loveland, CO 80537 Or, call (970) 898-1738 To identify this product, refer to the Part, Series, or Model number found on the product. HP StorageWorks ESL9000 Series Tape Library User Guide... -
Page 112: Canadian Notice (Avis Canadien)
EN 55022 (CISPR 22) - Electromagnetic Interference EN55024 (IEC61000-4-2, 3, 4, 5, 6, 8, 11) - Electromagnetic Immunity EN61000-3-2 (IEC61000-3-2) - Power Line Harmonics EN61000-3-3 (IEC61000-3-3) - Power Line Flicker EN 60950 (IEC 60950) - Product Safety HP StorageWorks ESL9000 Series Tape Library User Guide... -
Page 113: Bsmi Class A Notice
BSMI Class A Notice Japanese Notice Laser Device All HP systems equipped with a laser device comply with safety standards, including International Electrotechnical Commission (IEC) 825. With specific regard to the laser, the equipment complies with laser product performance standards set by government agencies as a Class 1 laser product. The product does not emit hazardous light;... -
Page 114: Laser Safety Warnings
Do not operate controls, make adjustments, or perform procedures to the laser device other than those specified herein. Allow only HP authorized service technicians to repair the laser device. Compliance with CDRH Regulations The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration implemented regulations for laser products on August 2, 1976. -
Page 115: Laser Regulation Labels
Figure 37: Laser light caution label Exposure Caution Label The exposure caution label is on the laser (see Figure 38). CAUTION AVOID EXPOSUR LASER LIGHT EMITTED FROM THIS APERTURE Figure 38: Exposure caution label HP StorageWorks ESL9000 Series Tape Library User Guide... - Page 116 Regulatory Compliance Notices HP StorageWorks ESL9000 Series Tape Library User Guide...
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Page 117: Sense Data Values
Sense Data Values This appendix lists sense data values and descriptions. These values appear in library error codes, as well as in the library error log. HP StorageWorks ESL9000 Series Tape Library User Guide... -
Page 118: Sense Data Values
DRIVE REQUIRES CLEANING Tape drive indicates that drive needs cleaning. Clean the tape drive. This is returned with element status data, which has no sense key. NO ADDITIONAL SENSE INFORMATION No recovery necessary. HP StorageWorks ESL9000 Series Tape Library User Guide... - Page 119 Upgrade firmware to latest revision. Call your authorized service provider. NVRAM CHECKSUM FAILURE Nonvolatile RAM contents are corrupted. Run the INITIALIZE NON-VOLATILE CONFIG command and then a CALIBRATE ALL command. Call your authorized service provider. HP StorageWorks ESL9000 Series Tape Library User Guide...
- Page 120 The home flag was not found. Run a CALIBRATE ALL command. ROTARY INVALID START The rotary axis has not been homed yet. Issue a CALIBRATE ALL command. Call your authorized service provider. Upgrade firmware to latest revision. HP StorageWorks ESL9000 Series Tape Library User Guide...
- Page 121 Visually inspect extension axis and belt, look for debris, excessive wear of damage. EXTENSION TEST FAILURE The value of the extension encoder did not change during the self-test. Visually inspect extension axis and belt, look for debris, excessive wear of damage. HP StorageWorks ESL9000 Series Tape Library User Guide...
- Page 122 Determine if something is obstructing the vertical axis motion. Determine the cause of the obstruction by repeating the command that failed. If a tape is colliding with a bin or drive, then a CALIBRATE ALL command may clear the condition. HP StorageWorks ESL9000 Series Tape Library User Guide...
- Page 123 Determine if anything is obstructing the horizontal motion. If a tape is colliding with a bin or drive, then run a CALIBRATE ALL command. Visually inspect vertical axis and belt, look for debris, excessive wear, or damage. HP StorageWorks ESL9000 Series Tape Library User Guide...
- Page 124 The pass-through axis is obstructed. Check for obstructions (cables, etc.). Disconnect unit from power and then manually move the axis to ensure it moves freely between cabinets, with no binding or undue friction. HP StorageWorks ESL9000 Series Tape Library User Guide...
- Page 125 If the failure recurs, run drive handle Self-test. FLASH MEMORY UNABLE TO IDENTIFY Flash is soldered onto the board. Contact your HP service representative. FLASH MEMORY UNABLE TO ERASE Flash is soldered onto the board. Contact your HP service representative.
- Page 126 Make sure the backup software supports the library, and has the latest patches. PARAMETER VALUE INVALID Make sure the backup software supports the library, and has the latest patches. If using the diagnostic utility, check parameters used in last command, and try again. HP StorageWorks ESL9000 Series Tape Library User Guide...
- Page 127 According to inventory, source does not contain a cartridge. If the source is truly full, issue an inventory command and retry the MOVE command. If the source was truly empty, then retry the operation using a full element as the source. HP StorageWorks ESL9000 Series Tape Library User Guide...
- Page 128 VERTICAL INVALID COMMAND Vertical axis commanded to position out of library mechanical limits. Calibrate the library. Upgrade firmware to latest revision. If occurred when system was online, call your authorized service provider. HP StorageWorks ESL9000 Series Tape Library User Guide...
- Page 129 Internal firmware error. Report this occurrence and previous command (if known) to your HP service representative. Upgrade firmware to the latest revision. COMMUNICATION INTERNAL FAILURE Internal drive communication port code or hardware failure. Reseat drive module. HP StorageWorks ESL9000 Series Tape Library User Guide...
- Page 130 LOGICAL UNIT TURNED ON-LINE The library is ready to communicate with the host computer. Press the Standby button on the control panel to take the library off-line. LOGICAL UNIT STANDBY BUTTON WAS PRESSED Retry command. HP StorageWorks ESL9000 Series Tape Library User Guide...
- Page 131 TRANSFER FULL - AT END OF PLACE Gripper has cartridge in it at end of a place operation (Move Medium with a target other than the Transfer). Move cartridge to empty storage bin using MOVE command. HP StorageWorks ESL9000 Series Tape Library User Guide...
- Page 132 Check that gripper sensors are working and/or that tape was ejected far enough. ROTARY FRONT FAILED The rotary move to the front position failed. Retry the command. HP StorageWorks ESL9000 Series Tape Library User Guide...
- Page 133 Position of horizontal axis is unknown. Issue a CALIBRATE ALL command. Upgrade firmware to latest revision. Call your authorized service provider. PASSTHRU TIMEOUT Pass-through axis did not reach desired position. Retry command. HP StorageWorks ESL9000 Series Tape Library User Guide...
- Page 134 Drive handle did not reach commanded position within time limits. Retry the command. LIBRARY UNIT COMMAND TIMED OUT Verify that communications to the library still exists by issuing another command. Check cabling. HP StorageWorks ESL9000 Series Tape Library User Guide...
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Page 135: D Capacity On Demand
222 slots (standard) Upgrade to 322 slots ESL9595: 400 slots (standard) Upgrade to 500 slots Upgrade to 595 slots Note: To purchase a slot upgrade kit, contact your HP authorized reseller or sales representative. HP StorageWorks ESL9000 Series Tape Library User Guide... -
Page 136: Upgrading Your Capacity
Figure 39: License screen (ESL9595 shown) 4. Enter the number of bins you are upgrading to and then press Select. 5. Enter the license number provided to you by HP. 6. Press Change/Execute. The library automatically updates the configuration to the number of bins provided by the license key. - Page 137 1. Verify that the license number you entered is correct and enter it again. 2. Contact your HP sales representative. Note: Application software may need to be closed and restarted and the library reconfigured to work properly with the newly enabled bins. HP StorageWorks ESL9000 Series Tape Library User Guide...
- Page 138 Capacity on Demand HP StorageWorks ESL9000 Series Tape Library User Guide...
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Page 139: Index
Load Port 54, 62, 70, MOVE MEDIUM 80, 128, 131, Locked PREVENT MEDIUM REMOVAL Move Cartridge REZERO UNIT 120, 123, 133, Operator SELF-TEST UNLOAD Select 71, 77, UNLOAD DRIVE 85, Service UNLOAD IMP/EXP HP StorageWorks ESL9000 Series Tape Library User Guide... - Page 140 HP StorageWorks ESL9000 Series Tape Library User Guide...
- Page 141 70, performance characteristics sense data performing an inventory sense key physical characteristics serviceability power switch slot upgrade 135, location specifications ESL9322 environmental ESL9595 performance preserving tape cartridges physical regulatory safety HP StorageWorks ESL9000 Series Tape Library User Guide...
- Page 142 SDLT rack stability unloading symbols on equipment tapes screen websites technical support, HP HP storage text symbols HP technical support troubleshooting library & tape tools control panel problems operating problems HP StorageWorks ESL9000 Series Tape Library User Guide...
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