User Support - Sony Ericsson Walkman W8 Extended User Manual

User support

Access user support directly in your phone through the Support application. For example,
you can open a User guide with instructions on how to use your phone. You can also get
troubleshooting and other help from the Sony Ericsson support zone, and from our contact
centres.
• Support application features:
User guide in the phone – read and search an extended User guide.
•
• Phone optimizer – enhance battery and software performance, and improve
connectivity.
• Educate yourself – read tips and tricks, get the latest news, and watch how-to-videos.
• Email support – send an email to our support team.
• Software updates – download the latest software.
• Support zone – visit www.sonyericsson.com/support from your computer to get the most
from your phone.
• Troubleshooting – find common problems and error messages at the end of our User
guides and on the support zone.
• Call centre – if all else fails. The relevant number is listed in the supplied Important
information leaflet.
The extended User guide is also available at www.sonyericsson.com/support.
To use the support application
1 From the Home screen, flick through the horizontal list of widgets and tap
Support .
2 Find and tap the required support item.
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