Table of Contents
Advertisement
Quick Links
Advertisement
Table of Contents
Summary of Contents for EIJKELKAMP Prime PRO Series
- Page 1 Prime PRO Modem Series User manual (original instructions) - version April 2025 Royal Eijkelkamp +31 313 880 200 Nijverheidsstraat 9, 6987 EN info@eijkelkamp.com M-PrimePRO Modem Series_4_25 © 2025-04 Giesbeek, the Netherlands royaleijkelkamp.com...
-
Page 2: Table Of Contents
Table of Contents 1 Introduction ..................................4 How to use this manual ............................. 4 1.2 Original instructions ..............................4 Working principle ..............................4 Service and support ..............................5 1.4.1 Qualified personnel ............................. 5 1.4.2 Contact details ..............................5 2 Safety ....................................6 Symbols in the manual .............................. - Page 3 (Re-)placing the battery ............................22 5.5 (Re-)placing the SIM card ............................23 5.6 (Re-)placing the sensor(s) ............................23 Storage ..................................23 6 Specifications ................................24 Parts list ................................... 24 EC Declaration of Conformity .............................. 25 EC Declaration of Conformity .............................. 26 REACH - Declaration of Conformity ............................. 27 Disclaimer Nothing from this document may be copied and/or made public by means of printing, photocopy, microfilm or in any other way without the prior written approval of the publisher. Technical data can change without prior notification. Royal Eijkelkamp is not responsible and/or liable for any damage and/or personal injury due to (incorrect) use of this product. Royal Eijkelkamp would be pleased to receive your reactions and comments about this product and the user instructions. M-Prime Pro Modem Series_4_25...
-
Page 4: Introduction
Introduction How to use this manual This manual is intended as a reference manual by which users can use and configure the Prime PRO modems, henceforth called the modem. Make sure you have read and understood the manual before you use the modem. For an overview of the modem and its components, refer to chapter 3. Make sure that you: •... -
Page 5: Service And Support
Service and support 1.4.1 Qualified personnel Royal Eijkelkamp maintains a staff of experienced service personnel. Their expert knowledge could be of assistance at inspection, installation, or repair activities. For information with respect to specific adjustments, installation, maintenance or repair jobs, which fall beyond the scope of this manual, contact Royal Eijkelkamp. Make sure you have the following data at hand: • Product code • Date of manufacture • Serial number • Date of purchase •... -
Page 6: Safety
• The sensor cable is correctly connected. Refer to 4.4. • The modem is mounted correctly in the monitoring well. Refer to 4.4.1. • The work is performed according to the local ESD safety regulations. • Only original Eijkelkamp or recommended parts are used. 2.5 Regulations and instructions M-Prime Pro Modem Series_4_25... -
Page 7: Modem
Modem WARNING • Do not use the modem when the inside of the enclosure is wet or moist. • Dry a wet or moist modem with a dry, lint-free cloth. Do not dry the modem in any other way. 2.7 Batteries The modem will operate with three Alkaline D-type batteries, refer to the parts list in section 6.1. The lifetime will largely depend on the frequency of the wake-up interval, real time alarm conditions and power usage of the sensor connected to the sensor port 2 (top cap). WARNING • Do not use a damaged battery. • Keep the battery away from fire or heating source. • Do not submerge the battery in water. • Always use the correct battery. Only use recommended parts. • Do not short circuit the battery. • Do not charge the battery. 2.8 Connection WARNING Do not use worn and/or damaged cables. -
Page 8: Product Overview
H. Connection / Error LED I. Vent J. Sensor port (5-pin male connector, A-coded) K. Sensor cable CAUTION The modem has been tested and found dust protected and resistant against temporary immersion. The temporary immersion must not exceed 50 hours, at a maximum of 2 metres under water. Do not continuously submerge in water. When there is water inside the enclosure, contact Royal Eijkelkamp. Prime PRO400/500 only 2 Future option 3 Including a protection cap M-Prime Pro Modem Series_4_25... -
Page 9: Inside View
Inside view A. SIM card (in SIM card holder) B. PCB C. Product identification sticker D. Batteries E. Sensor cable F. Desiccant bag G. Magnet H. Battery cover plate M-Prime Pro Modem Series_4_25... -
Page 10: Led Functions
3.3 LED functions When the unit is restarted (reset or power on) the led blinks once GREEN, BLUE, RED then goes OFF (as the unit goes to sleep). Blue blinking: Configuration mode Fast green blinking: Starting auto configuration Green blinking: performing auto configuration Steady green: auto configuration successful Red blinking: error Note “BLINK FAST” means about 3 flash per second with duty cycle about 50%. “FLASH SLOW” means about 1 flash per second. When in SETUP MODE the device enables the BLE SETUP interface. The led blinks blue to indicate the BLE SETUP interface is active. Start switch The Start switch (magnetically activated) is used to initially activate the setup mode of the modem or to activate the auto- setup mode. The Start switch is concealed in the top cap. When the Start switch is magnetically activated: •... -
Page 11: Technical Data
-40 ... +85 °C Relative humidity 5%-95% non-condensing Pollution degree 3.5.3 Electrical specifications Item Specification Battery internal 3x D 1.5 V Alkaline / Lifetime depends on sensor type Modem clock accuracy Better than 1 second/day External power supply Specification Voltage range 7 – 26V DC Power Min 0.5W, max 2W Connector M8, Female, 3-pin Eijkelkamp options Solar power kit (item 113426) Mounting set solar power (item 113427) Prime PRO400/500 only 5 Power rating external sensor not included M-Prime Pro Modem Series_4_25... -
Page 12: Connections
Diver sensor through sensor cable Port 2 (external) Generic sensors • Sensor Power supply (5V/12V, max 500mA continuous) • SDI-12 • 0-10V (single ended) • 4-20mA • Pulse counter • Modbus 6 SIM card exchangeable by the user. The functionality of SIM cards other than Multi-network SIM M2M is guaranteed only after the functionality tests are fulfilled by Eijkelkamp. Therefore, it is advised to use tested SIM cards only. Prime PRO400/500 only 8 1 mbar is approximately 1 cmH2O Prime PRO400/500 only 10 OEM version only M-Prime Pro Modem Series_4_25... -
Page 13: Getting Started
Getting Started Unpacking a. When unpacking, carefully follow the instructions as given on the packaging or on the product. b. Check that your delivery is correct and complete. Refer to the order list and the delivery list. If incomplete, contact Royal Eijkelkamp. c. Check the delivery for any transport damage. Report any damage immediately by filing a claim against the carrier and mark the bill of lading accordingly. CAUTION Avoid unnecessary opening of the modem because of the risk of leakage. -
Page 14: Installation
4.4 Installation CAUTION The warranty will be void when the modem is not used for its intended use and/or installed incorrectly. Refer to 2.2 and 2.4. 4.4.1 Mounting the modem CAUTION • Place the modem in a protective environment. • Do not expose the modem to direct sunlight. • Avoid deformation of the enclosure. - Do not use excessive much force when mounting the modem. • The connector should be easily reachable and there should be enough space to connect the cable to the connector. •... -
Page 15: Connecting The Sensor Cable Bottom Connector
4.4.2 Connecting the sensor cable bottom connector CAUTION All parts must be clean and dry prior to installation. CAUTION Do not use force. There is only one way to connect the cable to the sensor port. Always check the position of the positioning cam (B). 1. Install the sensor cable connector. Pay attention to the positioning cam on the modem connector (A) and the cable connector (B). 2. Fasten the sensor cable by turning the locking ring clockwise. CAUTION Do not fasten the cable too tight onto the connector. Use your thumb and index finger. M-Prime Pro Modem Series_4_25... -
Page 16: Connecting The Antenna
4.4.3 Connecting the antenna CAUTION All parts must be clean and dry prior to installation. 1. Mount the antenna. 2. Screw the SMA connector onto the modem. Do not use more torque than 5 lbs/0.57 Nm. CAUTION Do not use force. CAUTION If the antenna has both GNSS and cellular, connect the GPRS/LTE labeled connector to the blue labeled connector. 4.4.4 Connecting the GNSS antenna (future option - Prime PRO400 only) CAUTION All parts must be clean and dry prior to installation. 1. Mount the antenna. 2. -
Page 17: Connecting The Sensor Cable Top Connector (Prime Pro400/500 Only)
4.4.6 Connecting the sensor cable top connector (Prime PRO400/500 only) CAUTION All parts must be clean and dry prior to installation. CAUTION Do not use force. There is only one way to connect the cable to the sensor port. Always check the position of the positioning cam (B). 1. Install the sensor cable connector, pay attention to the positioning cam (B). CAUTION Do not fasten the cable too tightly onto the connector. Use your thumb and index finger. Use a torque of 0.6 Nm. 2. Fasten the sensor cable by turning the locking ring clockwise. 3. - Page 18 PCB connection number Name function J10-1 Sensor power supply Power supply output (5V/12V) to power the sensor J10-2 4..20mA input Current input (sensor -> modem) J10-3 0..10V input Voltage input (sensor -> modem) J10-4 RS485+/E+TXD Replace the antenna. J10-5 RS485-/E+RXD Diver I/O RXD pin Modbus RS485- pin (OEM version) Refer to 5.5 J11-1 External power supply input External power source to supply the modem J11-2 GND connection - usable for GND connection of the external power supply, sensor power supply, or sensor inputs J11-3 GND connection - usable for GND connection of the external power supply, sensor power supply, or sensor inputs...
-
Page 19: Maintenance
Enclosure (external) Dirt / Humidity Clean and dry with a dry, lint-free cloth. Enclosure (internal) Humidity Replace the desiccant kit. Refer to 5.3.6. If wet or moisty, contact Royal Eijkelkamp Sensor cable Wear or damage Replace the cable. Antenna Wear or damage Replace the antenna. -
Page 20: Dismounting The Modem
5.3.2 Dismounting the modem Note If you need to open the enclosure, it is advised to remove the modem from the measuring site, so the modem can be taken to a clean and dry environment. 1. Check if the cable and connector are still connected correctly. Also check the cable and connector for possible defects. 2. Disconnect the antenna from the antenna connectors. Turn the hexagon locking counter clockwise. 3. Disconnect the sensor cable from the sensor port. Turn the hexagon locking counter clockwise. 4. Disconnect the power cable from the power connector. Turn the hexagon locking counterclockwise. 5. Clean the antenna connectors and sensor port with a dry, lint-free cloth. 6. Take the modem to a clean and dry environment. 5.3.3 Opening the enclosure CAUTION... -
Page 21: Replacing The Desiccant Bag
5.3.5 Replacing the desiccant bag CAUTION Only use original parts. A new desiccant kit can be ordered from Royal Eijkelkamp. Refer to 6.1. CAUTION Work in a dry environment only, try to act quickly during the replacing of the desiccant bag! 1. Remove the old desiccant bag carefully and check whether this bag is excessively wet. If this is the case, this could be an indication of leakage. Please contact the Royal Eijkelkamp service department. CAUTION The new desiccant bag (A) must be taken out of its package at the last moment. It must be protected against all kinds of moisture before it is placed in the dry enclosure of the modem. -
Page 22: Re-)Placing The Battery
(Re-)placing the battery When the battery is empty, the battery must be replaced along with the desiccant bag. CAUTION We advise you to take the necessary ESD safety regulations and to apply new acid-free vaseline to the X-rings of the modem during assembly. Note When X-rings are damaged, contact Royal Eijkelkamp. Note Use original or recommended parts. Refer to 6.1. 1. Follow all procedures of 5.3.1 to 5.3.5. CAUTION Work according to your local ESD safety regulations. Avoid touching the printed circuit board (PCB). -
Page 23: Re-)Placing The Sim Card
5.5 (Re-)placing the SIM card WARNING Depending on the new SIM card the modem settings may need to be changed, therefore always contact Royal Eijkelkamp first. WARNING Always disconnect the battery before replacing the SIM card. CAUTION Make sure that the PIN code of the SIM card is turned off. 1. Follow all procedures of 5.3.1 to 5.3.5. 2. Remove the battery. Refer to 5.4. 3. Pull out the SIM card from the holder. Refer to step 2 in the figure. 4. Place the new SIM card into the holder. Refer to step 4 and 5 in the figure. 5. Place the battery. Refer to 5.4. 6. Follow all procedures of 5.3.6 to 5.3.7. 5.6 (Re-)placing the sensor(s) Sensor types are not automatically recognized by the modem. So, when you have to change the sensor(s) connected to the modem you need to change the setup of the modem. -
Page 24: Specifications
Specifications Parts list Article number Part name D0040071 Prime PRO300 NE-ST-0000-0000 D0040957 Prime PRO400 NE-ST-0000-0000 D0039764 Battery D, 1,4V (alkaline), per piece 113121 Battery (D, LR20, MX1300), 1.5 Volt, alkaline, low in mercury and cadmium free, blister pack of 2 pieces (or similar). D0039763 GPRS/UMTS/LTE antenne GDT-S Prime D0041032 GPRS/LTE + GPS antenna D0039366 Cable for external power supply 113426 Solar power kit 113427 Mounting set for solar power D0041529 Antenna mounting plate 113135 Adaptor ring GDT-S D0034870 Dessicant bag 5 gr. -
Page 25: Ec Declaration Of Conformity
Clauses 5.3.16 and 5.3.17. Global System for Mobile communications (GSM); Mobile Stations (MS) equipment; Harmonised Standard covering the essential requirements of article 3.2 of Directive 2014/53/EU EN 301 908-1 v15.2.1 Clause 4.2.2. IMT cellular networks; Harmonised Standard for access to radio spectrum; Part 1: Introduction and common requirements; EN 301 489-1 V2.2.3 ElectroMagnetic Compatibility (EMC) standard for radio equipment and services; Part 1: Common technical requirements; Harmonised Standard for ElectroMagnetic Compatibility EN 301 489-17 V3.2.4 ElectroMagnetic Compatibility (EMC) standard for radio equipment and services; Part 17: Specific conditions for Broadband Data Transmission Systems; Harmonised Standard for ElectroMagnetic Compatibility EN 301 489-52 V1.2.1 ElectroMagnetic Compatibility (EMC) standard for radio equipment and services; Part 52: Specific conditions for Cellular communication User Equipment (UE) radio and ancillary equipment; Harmonised Standard for ElectroMagnetic Compatibility EN 62311:2020 Assessment of electronic and electrical equipment related to human exposure restrictions for electromagnetic fields (0 Hz to 300 GHz) Giesbeek, 4 April 2025 Manufacturer: Signature Huug Eijkelkamp... -
Page 26: Ec Declaration Of Conformity
Clauses 5.3.16 and 5.3.17. Global System for Mobile communications (GSM); Mobile Stations (MS) equipment; Harmonised Standard covering the essential requirements of article 3.2 of Directive 2014/53/EU EN 301 908-1 v15.2.1 Clause 4.2.2. IMT cellular networks; Harmonised Standard for access to radio spectrum; Part 1: Introduction and common requirements; EN 301 489-1 V2.2.3 ElectroMagnetic Compatibility (EMC) standard for radio equipment and services; Part 1: Common technical requirements; Harmonised Standard for ElectroMagnetic Compatibility EN 301 489-17 V3.2.4 ElectroMagnetic Compatibility (EMC) standard for radio equipment and services; Part 17: Specific conditions for Broadband Data Transmission Systems; Harmonised Standard for ElectroMagnetic Compatibility EN 301 489-52 V1.2.1 ElectroMagnetic Compatibility (EMC) standard for radio equipment and services; Part 52: Specific conditions for Cellular communication User Equipment (UE) radio and ancillary equipment; Harmonised Standard for ElectroMagnetic Compatibility EN 62311:2020 Assessment of electronic and electrical equipment related to human exposure restrictions for electromagnetic fields (0 Hz to 300 GHz) Giesbeek, 4 April 2025 Manufacturer: Signature Huug Eijkelkamp... -
Page 27: Reach - Declaration Of Conformity
We as Royal Eijkelkamp hereby declare that, D0040071 Prime PRO300 NE-ST-0000-0000 D0040957 Prime PRO400 NE-ST-0000-0000 and all subvariants of the Prime PRO from Royal Eijkelkamp do not include any use of Chemicals and other materials as set by Regulation EC 1907/2006 REACH. Therefore Royal Eijkelkamp meets the requirements set by Regulation (EC : 1907/2006 REACH) and it is not required to register according this REACH declaration. All suppliers of Royal Eijkelkamp do cooperate in this by actual purchase agreements. Giesbeek, 4 April 2025 H. Eijkelkamp...
Need help?
Do you have a question about the Prime PRO Series and is the answer not in the manual?
Questions and answers