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Elexa Guardian Setup Manual

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SETUP GUIDE
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Summary of Contents for Elexa Guardian

  • Page 1 SETUP GUIDE I’m here to help.
  • Page 2 Congratulations and thank you for joining the Guardian family. We are very excited about bringing Guardian into your home. We know Guardian will bring you peace of mind no matter where you are in the world. We are continuously working on innovative solutions for protecting your home.

  • Page 3: What's In The Box

    WHAT’S IN THE BOX The Valve Controller snaps over the exist- ing water main valve and will automati- cally stop the water supply when a leak is detected Place Leak Detectors* around your home to monitor for leaks from appliances, fixtures, and floods.
  • Page 4 VALVE CONTROLLER SETUP INSTRUCTIONS...

  • Page 5: Valve Controller

    VALVE CONTROLLER Power, Wi-Fi, Connectivity LED Input for Remote Sensor Probe Fork Clamps Optional Battery Back-up Compartment Valve Controller Setup...
  • Page 6 1. CLOSE YOUR VALVE Valve should open/close easily by hand, without the use of any tools The valve handle should be perpendicular to the pipe, which means the valve is closed Valve Controller Setup...
  • Page 7 2. ALIGN THE FORK WITH THE VALVE HANDLE Use the larger side of the fork for wider valve handles Valve Controller Setup...
  • Page 8 3. PUSH DOWN THE VALVE CONTROLLER ONTO YOUR VALVE Do not install Valve Controller on valves on or before your fire suppression sprinkler systems Valve Controller Setup...
  • Page 9 4. TIGHTEN CLAMPS WHILE HOLDING THE VALVE CONTROLLER DOWN Hand tighten only - Do not use tools to tighten/adjust clamps Ensure the spring above the fork is fully compressed and not visible Valve Controller Setup...
  • Page 10 5. CHECK IF THE VALVE CONTROLLER IS FACING THE RIGHT DIRECTION Valve Controller Setup...
  • Page 11 6. CHECK IF THE FORK IS ALIGNED WITH THE VALVE HANDLE CORRECTLY Valve Controller Setup...
  • Page 12 7. OPTIONAL: PLUG THE REMOTE SENSOR PROBE INTO THE VALVE CONTROLLER Use the Remote Sensor Probe to monitor the area around your valve for leaks Valve Controller Setup...
  • Page 13 8. CONNECT THE POWER SUPPLY TO THE VALVE CONTROLLER AND PLUG IT INTO AN OUTLET Valve Controller Setup...
  • Page 14 9. DOWNLOAD THE GUARDIAN APP GET THE GUARDIAN APP AT: GETGUARDIAN.COM/APP Valve Controller Setup...
  • Page 15 10. CREATE APP ACCOUNT AND ADD LOCATION Once you download the Guardian App, please create a new account (if you are a first-time user) and then log in You will be prompted to add a new Location. Enter the name of your Location and then click “Add Location”.
  • Page 16 11. ADD THE VALVE CONTROLLER TO THE APP After creating a new Location or navigating to a previ ously created Location (by clicking on the “ “ icon on the top left-hand corner and selecting your desired Loca tion from the list), click on the “Devices” tab at the bottom of your app and then click on the “Add Device”...
  • Page 17 12. CONFIGURE WI-FI The App will ask you to join its Wi-Fi network (ie. Guard ian- XXXX), select your Wi-Fi network name from a list and enter its password. Then, click on “Connect to Net work” to configure your Valve Controller to your Wi-Fi The App will take a few minutes to complete the Wi-Fi setup.
  • Page 18 LEAK DETECTOR SETUP INSTRUCTIONS Leak Detector Setup...

  • Page 19: Leak Detector

    LEAK DETECTOR Leak Detector — Top View Top Sensor Input for Remote Sensor Probe Bottom Sensors Leak Detector — Bottom View Built-in Magnets Temperature Sensor Sensors on Remote Sensor Probe Remote Sensor Probe Leak Detector Setup...
  • Page 20 1. PUT WATER ON TOP OF SENSOR TO ACTIVATE LEAK DETECTOR Leak Detector Setup...
  • Page 21 2. ADD THE LEAK DETECTOR TO THE APP Navigate to the “Devices” tab at the bottom of your App and then click on the “+” sign Click on “Leak Detectors”. Enter the 12 - digit device ID found on the back of the Leak Detector or scan the QR code with your camera (Be sure to allow the Guard ian App access to your camera for this).
  • Page 22 HOW TO USE THE LEAK DETECTOR Most homes use water in so many different places that it can be overwhelming to think about where you should monitor for leaks. To make things easier, here is a list of the 10 best places you can monitor for water damage in your home: Toilet Sump Pump...
  • Page 23 LEAK DETECTOR SENSORS Top Sensor The Top Sensor detects the first few drops of a leak. Use the Top Sensor if you can access the area directly underneath potential leaks. The rear cutout of the Leak Detector lets you place the sensor directly next to to a wall even with quarter-round molding.
  • Page 24 MONITORING A TOILET FOR LEAKS Toilets most often leak from the plumbing supply line, a cracked toilet bowl, the wax seal, or the inlet between the tank and the toilet bowl Place the Leak Detector directly underneath the supply line’s valve to detect the first drops of a leak This will also detect leaks from other parts of the toilet after the water collects and contacts the Bottom Sensors...
  • Page 25 MONITORING A WATER HEATER FOR LEAKS To monitor your water heater for leaks, place a Leak Detector adjacent to the tank and you will receive an alert when a leak is detected Leak Detector Setup...
  • Page 26 MONITORING A SUMP PUMP FOR OVERFLOWS Plug in the Remote Sensor Probe to the Leak Detector and hang it a few inches below the top edge of the sump pump pit. The Valve Controller will turn off your water when the water level in the sump pump pit reachesw the Remote Sensor Probe The main Leak Detector can either be placed on the floor next to the sump pump to detect water after it...

  • Page 27: Troubleshooting

    TROUBLESHOOTING Troubleshooting...
  • Page 28 VALVE CONTROLLER LED BEHAVIOR The Valve Controller has 3 LEDs on the top, near its grey button. To view what each LED represents, please make sure you have removed the yellow sticker. Power LED The topmost LED is the power LED. It is represented by the power symbol.
  • Page 29 To communicate system status, the LEDS will flash a pat- tern every three seconds. Below is a table describing all possible flashing patterns for each LED: Flashes Power LED Wi-Fi LED Connectivity LED None  n/a No status to  n/a communicate  n/a Valve Controller  n/a...
  • Page 30 VALVE CONTROLLER BUT TON BEHAVIOR The Valve Controller has a grey button on top that can be used to perform a variety of actions: Open/close Water Valve — Click button Click the button to open or close your valve. To immedi- ately halt your Valve Controller, hold the button for 1 to 2 seconds, then release to stop the open/close motion.
  • Page 31 Factory Reset — Hold for 5 beeps To factory reset your Valve Controller, please press and hold the button on top of the Valve Controller until you hear a total of 5 beeps. Each beep will be 3 seconds apart. Once you let go of the button, your Valve Controller’s top LEDs will flash momentarily and then settle on 1 solid Power LED.
  • Page 32 United States or Canada. To obtain warranty service during the Warranty Period, call Guardian Customer Service (+1 888 229 1459) or email: support@getguardian.com for instructions on sending damaged parts and documentation for a Return Merchandise Authorization (RMA).
  • Page 33 Changes or modifications not expressly approved by the party responsible for compliance could void the user’s au- thority to operate the equipment. Guardian by Elexa and Guardian by Elexa logo are registered trademarks of Elexa Consumer Products Inc. Elexa as- sumes no responsibility for any errors that may appear in this manual.Information contained herein and in the set-up guide is subject to change without notice.
  • Page 34 Si tiene alguna pregunta, nuestro departamento de servicio al cliente entrenado le ayudará las 24 horas del día, los 7 días de la semana. Comuníquese con el Servicio al Cliente de Guardian de la siguiente manera: • Marque: +1 888 229 1459 •...
  • Page 35 à utiliser l’équipement. Guardian by Elexa et Guardian by Elexa logo sont des marques déposées d’Elexa Consumer Products Inc. Elexa n’as- sume aucune responsabilité pour les erreurs qui pourraient apparaître dans ce manuel. Les informations contenues dans ce manuel et dans le guide d’installation sont sujettes à...
  • Page 36 NEED HELP? PLEASE VISIT: SUPPORT.GETGUARDIAN.COM BY ELEXA GVC1 04...

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