Discover your Lenovo notebook ® Thank you for choosing a Lenovo notebook! We are dedicated to delivering the best solution to you. Before starting your tour, please read the following information: • Illustrations in this documentation might look different from your product.
Chapter 1. Meet your computer This chapter introduces the appearance, features and specifications of your computer. Front view Have a quick glance at the front view of your computer. Lenovo 100w Gen 5 Description Description Item Item Webcam privacy shutter...
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Webcam privacy shutter Slide the webcam privacy shutter to cover or uncover the camera lens. It is designed to protect your privacy. Important information Your computer contains magnets. Keep a safe distance away from devices and objects that might be affected by magnets, such as credit cards.
Lenovo 300w 2-in-1 Gen 5 Description Description Item Item Webcam privacy shutter Camera Microphone Touch screen Trackpad * for selected models Webcam privacy shutter Slide the webcam privacy shutter to cover or uncover the camera lens. It is designed to protect your privacy.
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Your computer contains magnets. Keep a safe distance away from devices and objects that might be affected by magnets, such as credit cards. Related topics • “Use the touch screen (for Lenovo 300w 2-in-1 Gen 5 and Lenovo 500w 2-in-1 Gen 5 only)” on page 15 User Guide...
Lenovo 500w 2-in-1 Gen 5 Description Description Item Item Microphone Camera Webcam privacy shutter Touch screen Trackpad * for selected models Webcam privacy shutter Slide the webcam privacy shutter to cover or uncover the camera lens. It is designed to protect your privacy.
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Your computer contains magnets. Keep a safe distance away from devices and objects that might be affected by magnets, such as credit cards. Related topics • “Use the touch screen (for Lenovo 300w 2-in-1 Gen 5 and Lenovo 500w 2-in-1 Gen 5 only)” on page 15 User Guide...
• “USB specifications” on page 9 • “Connect to an external display” on page 17 • “Use Lenovo Integrated Pen (for selected models of Lenovo 300w 2-in-1 Gen 5 and Lenovo 500w 2-in-1 Gen 5)” on page 20 • “Lock the computer” on page 21...
Note: Some Lenovo computers include a display that can be rotated 360 degrees. When those products are used as a tablet computer, the temperatures of all the accessible parts are within an acceptable range as defined in IEC 62368-1.
– Lenovo 500w 2-in-1 Gen 5: 16:10 • Display resolution: – Lenovo 100w Gen 5 / Lenovo 300w 2-in-1 Gen 5: 1366 x 768 pixels – Lenovo 500w 2-in-1 Gen 5: 1920 x 1200 pixels • Multi-touch technology (for Lenovo 300w 2-in-1 Gen 5 and Lenovo 500w 2-in-1...
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• Connect to USB-C accessories to help expand your computer functionality. To purchase USB-C accessories, go to https:// www.lenovo.com/accessories • USB-C power connector (USB 10Gbps) • Charge USB-C compatible devices with the output voltage and current of 5 V and 1.5 A.
Airplane mode. Note: You can enable Wi-Fi networks in this mode according to your actual needs. Connect to a cellular network (for selected models of Lenovo 300w 2-in- 1 Gen 5 only) To connect a 4G cellular data network, you must have a wireless wide area network (WWAN) module and a nano-SIM card installed.
Establish a cellular connection This section introduces how to establish a cellular connection. Step 1. Turn off the computer and remove the base cover assembly. See “Base cover assembly” on page Step 2. Slide the socket cover slightly to the left and pivot the socket cover upward. Install a nano-SIM card and close the socket cover.
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For more keyboard shortcuts, go to https://support.lenovo.com/solutions/windows-support Important note for Lenovo 300w 2-in-1 Gen 5 / Lenovo 500w 2-in-1 Gen 5 Do not place your computer on another computer (the same model) while it is in use. Otherwise, the keyboard and the trackpad will be disabled.
Use the touch screen (for Lenovo 300w 2-in-1 Gen 5 and Lenovo 500w 2- in-1 Gen 5 only) For computers with a touch-enabled screen, you can touch the screen directly with your fingers and interact with computer in a simple way. The following sections introduce frequently used touch gestures.
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Two-finger touch gesture To do this Gesture Move two fingers towards. Zoom out. Spread two fingers apart. Zoom in. Three-and-four-finger touch gesture To do this Gesture Swipe with three fingers up. Show all open windows. Swipe with three fingers down. Show the desktop.
Step 7. If the touch screen still cannot work normally, the touch screen might get damaged. You can call Lenovo Customer Support Center to get further help. Connect to an external display Connect your computer to a projector or a monitor to give presentations or expand your workspace.
Get to know convertible multi-modes (for selected models of Lenovo 300w 2-in-1 Gen 5 and Lenovo 500w 2-in-1 Gen 5 only) The computer display can be opened up to an angle of 360 degrees. Rotate the computer display to switch among different convertible multi-modes for different purposes.
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• The keyboard and the pointing device are automatically disabled in the stand mode, tent mode, and tablet mode. Use the touch screen to control your computer instead. The keyboard and the pointing device will be enabled again automatically when you switch from other modes to notebook mode. Recommended scenario Recommended scenario Notebook mode...
• The default function of each barrel button might vary in different apps. • To customize the barrel button functions, use Lenovo Pen Settings. If Lenovo Pen Settings is not installed on your computer, download and install the latest WinTab driver from https://support.lenovo.com...
Note: The slot supports cable locks that conform to the Kensington NanoSaver lock standards using Cleat™ locking technology. You are responsible for evaluating, selecting, and implementing the locking device and security feature. Lenovo is not responsible for the locking device and security feature. You can purchase the cable locks at https://smartfind.lenovo.com...
Note: Some models may not ship with ac adapters or power cords. Use only the certified adapters and power cords provided by Lenovo that comply with the requirements of relevant national standards to charge the product. It is recommended to use the Lenovo qualified adapters. You can refer to https:// www.lenovo.com/us/en/compliance/eu-doc...
• Keep the battery from full charge when it is not in heavy use. For more information, refer to the Battery settings tab in the Power section of the Vantage app. • The battery might optimize its full charge capacity based on your usage. After prolonged periods of limited use, full battery capacity might not be available until you discharge to as low as 20% and recharge completely.
Note: The Lenovo BIOS Simulator Center makes periodic updates of the settings. The UEFI BIOS simulator interface and description of settings might be different from that on your actual user interface.
Step 2. Select Restart ➙ Save Custom Defaults. Step 3. Click Yes to save the settings configuration you customized. Load the customized settings configuration Follow the instructions to load the customized settings configuration. Step 1. Restart the computer. When the logo screen is displayed, press F1 to enter the UEFI BIOS menu. Step 2.
Attention: If you forget the supervisor password, a Lenovo-authorized service personnel cannot reset your password. You must take your computer to a Lenovo-authorized service personnel to have the system board replaced. Proof of purchase is required and a fee will be charged for parts and service.
Lenovo-authorized service personnel cannot reset your password or recover data from the hard disk. You must take your computer to a Lenovo-authorized service personnel to have the hard disk drive replaced. Proof of purchase is required and a fee will be charged for parts and service.
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Step 3. To change or remove the hard disk password, do one of the following: To change or remove the master hard disk password, select Change Master Password and press Enter. Notes: • If you remove the master hard disk password, the user hard disk password is also removed. •...
Scroll down to the bottom. Click Get help and follow the on-screen instructions. If the problem persists, do not hesitate to call Lenovo Customer Center. For the latest Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist...
For more solutions to audio problems, go to https://support.lenovo.com/solutions/ht501860 If the problem persists, do not hesitate to call Lenovo Customer Center. For the latest Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist...
Keyboard problems My keyboard does not work Problem: What should I do if my keyboard does not work? Solution: If your keyboard does not work or types wrong characters, try the following solutions one by one to troubleshoot and fix the issue: 1.
If the problem persists, do not hesitate to call Lenovo Customer Center. For the latest Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist Battery problems My computer battery discharges quickly Problem: What should I do if my computer battery discharges quickly?
5. Update UEFI BIOS to the latest version. For details, refer to “UEFI BIOS problems” in this User Guide. If the problem persists, do not hesitate to call Lenovo Customer Center. For the latest Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist...
Note: If there is more than one HID-compliant mouse device listed, perform steps c–f for each device. If the problem persists, do not hesitate to call Lenovo Customer Center. For the latest Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist...
Right-click the display driver and select Properties. d. Under Driver, select Roll Back Driver and follow the on-screen instructions. If the problem persists, do not hesitate to call Lenovo Customer Center. For the latest Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist...
Right-click the touchpad, and select Properties. d. Under Driver, select Roll Back Driver and follow the on-screen instructions. If the problem persists, do not hesitate to call Lenovo Customer Center. For the latest Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist...
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Follow the on-screen instructions to install the device drivers and necessary programs. If the problem persists, do not hesitate to call Lenovo Customer Center. For the latest Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist...
2. Go to a service center in your area for professional support. If the problem persists, do not hesitate to call Lenovo Customer Center. For the latest Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist...
Right-click the USB device you would like to update. e. Select Update driver and follow the on-screen instructions. If the problem persists, do not hesitate to call Lenovo Customer Center. For the latest Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist...
4. Click Restore to and choose a new location to save the files. • Recover data by using a reliable USB data recovery tool. If the problem persists, do not hesitate to call Lenovo Customer Center. For the latest Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist...
Bluetooth connection problems Bluetooth connection error Problem: What should I do if I cannot connect to Bluetooth? Solution: If you cannot connect to Bluetooth, try the following solutions one by one to troubleshoot and fix the issue: 1. Ensure Bluetooth is supported and enabled on both your computer and your Bluetooth device. To turn on Bluetooth on your computer, take the following steps: a.
If Windows does not reinstall the driver automatically, open device manager and click Action ➙ Scan for hardware changes. If the problem persists, do not hesitate to call Lenovo Customer Center. For the latest Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist...
8. Contact your Internet service provider to check if there are any issues with your internet plan or connection. If the problem persists, do not hesitate to call Lenovo Customer Center. For the latest Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist...
5. Update the UEFI BIOS to the latest version. For details, refer to “UEFI BIOS problems” in this User Guide. If the problem persists, do not hesitate to call Lenovo Customer Center. For the latest Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist...
2. If you are using a power strip or surge protector, ensure it is turned on and working. 3. Press the power button to turn on your computer again. If the problem persists, do not hesitate to call Lenovo Customer Center. For the latest Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist...
Wait about 1 minute. Then, press the power button to turn on your computer again. If the problem persists, do not hesitate to call Lenovo Customer Center. For the latest Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist...
Depending on your specific situation, you can choose from different recovery options. For details, go to https://support.microsoft.com/windows_recovery 12. Use memory module(s) with higher speed. If the problem persists, do not hesitate to call Lenovo Customer Center. For the latest Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist...
For more details, go to https://support.microsoft.com/windows/finding-your-bitlocker-recovery-key-in-windows If the problem persists, do not hesitate to call Lenovo Customer Center. For the latest Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist...
6. Follow the on-screen instructions to install the device drivers and necessary programs. If the problem persists, do not hesitate to call Lenovo Customer Center. For the latest Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist...
5. Reinstall the Windows system. If the problem persists, do not hesitate to call Lenovo Customer Center. For the latest Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist Upgrade my Windows operating system Problem: How to upgrade my Windows operating system?
4. Upgrade the system again. If the problem persists, do not hesitate to call Lenovo Customer Center. For the latest Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist Recover Windows operating system Problem: How to recover my Windows operating system? Solution: To recover your Windows operating system, choose one of the following recovery options: •...
If the problem persists, do not hesitate to call Lenovo Customer Center. For the latest Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist Windows operating system recovery error Problem: What should I do if the recovery of Windows operating system fails? Solution: If the recovery of Windows operating system fails, take the following steps: 1.
2. If an update package is available, follow the on-screen instructions to download and install the package. If the problem persists, do not hesitate to call Lenovo Customer Center. For the latest Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist...
2. Reinstall the driver. Find general solutions, go to https://support.lenovo.com/solutions/HT105331 If the problem persists, do not hesitate to call Lenovo Customer Center. For the latest Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist UEFI BIOS problems...
33% to 65% LED indicators on Esc, F1 and F4 blink simultaneously 66% to 100% If the problem persists, do not hesitate to call Lenovo Customer Center. For the latest Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist...
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Lenovo Support resource • Lenovo PC Technical Support web site: . You can obtain the following https://pcsupport.lenovo.com information and resources: – Drivers and software – Troubleshoot and diagnose – How to’s – Guides and manuals – Warranty lookup – Parts lookup –...
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– Type get help in the Windows search box – Use Windows Search – Microsoft Support Web site: https://support.microsoft.com • Reset or restore Windows – Use Lenovo recovery options: https://support.lenovo.com/HowToCreateLenovoRecovery – Use Windows recovery options: Go to and search by the product name or https://pcsupport.lenovo.com serial number.
Self-service CRUs • ac power adapter • Lenovo Integrated Pen (for selected models of Lenovo 300w 2-in-1 Gen 5 and Lenovo 500w 2-in-1 Gen 5 only) • Pen dummy (for selected models of Lenovo 300w 2-in-1 Gen 5 and Lenovo 500w 2-in-1 Gen 5 only) •...
For the removal procedure, refer to the built-in battery replacement instructions in this documentation. • For the non-CRUable built-in battery connected to the system board with comb connectors: Call Lenovo Customer Support Center for help. To check whether the built-in battery on your computer is a CRU, see the CRU list in Chapter 6 “CRU replacement”...
1. Ensure that your computer is off or in sleep mode. Disconnect the computer from ac power and all connected cables. 2. Close the computer display and turn the computer over. Removal procedure Prepare a tool as shown to remove the pen dummy. Base cover assembly Follow the instructions to replace the base cover assembly.
Batteries that are supplied by Lenovo for use with your product have been tested for compatibility and should only be replaced with approved parts. A battery other than the one specified by Lenovo, or a disassembled or modified battery may not be covered by warranty.
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• If the battery is incorrectly replaced, there is danger of an explosion. The battery contains a small amount of harmful substances. Lenovo recommends you use a qualified repair technician or ensure that you carefully follow all instructions provided by Lenovo. The Lenovo-authorized repair facilities or technicians recycle Lenovo batteries according to local laws and regulations.
Before you start, read Generic Safety and Compliance Notices DANGER Use only the Lenovo authorized battery specified for the computer. Any other battery could ignite or explode. For access, do the following: 1. Disable Fast Start up and the built-in battery. See “Before you replace any CRU” on page 62.
Step 2. Install the coin-cell battery in reverse order. When installing: • Ensure that the connector is attached firmly. • Reset the system date and time in the UEFI BIOS menu. Daughter board cable Follow the instructions to replace the daughter board cable. Before you start, read Generic Safety and Compliance Notices For access, do the following:...
Step 2. Install the daughter board cable in reverse order. Keyboard Follow the instructions to replace the keyboard. Before you start, read Generic Safety and Compliance Notices For access, do the following: 1. Disable Fast Start up and the built-in battery. See “Before you replace any CRU” on page 62. 2.
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Step 2. Use a metal pry tool (with adhesive tape attached to the tip) to release the top left corner of the keyboard from the keyboard bezel assembly. Ensure you attach new adhesive tape if it is broken. Step 3. Release the latches from the keyboard bezel assembly one by one in the direction as shown by arrows , and...
Step 4. Pivot the keyboard slightly upward. Step 5. Detach the connector and remove the keyboard. Install the keyboard Follow the instructions to install the keyboard. User Guide...
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Tool needed: Phillips-head screwdriver Step 1. Attach the connector. Step 2. Insert the keyboard into the keyboard bezel as shown. Ensure that the bottom edge of the keyboard (the edge that is close to the trackpad) is under the keyboard bezel. Step 3.
Step 4. Tighten the screw to secure the keyboard. Step 5. Connect the ac power adapter and all disconnected cables to the computer. M.2 solid-state drive and M.2 solid-state drive bracket (for selected models) Follow the instructions to replace the M.2 solid-state drive and and M.2 solid-state drive bracket. Before you start, read Generic Safety and Compliance Notices Attention: If you replace a M.2 solid-state drive, you might need to install a new operating system.
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Tools needed: • Phillips head screwdriver • Pry tool Step 1. Remove the M.2 solid-state drive and its bracket as shown below. For wireless LAN model: For wireless WAN model: Step 2. Install the M.2 solid-state drive and its bracket in reverse order. Chapter 6 CRU replacement...
Before you start, read Generic Safety and Compliance Notices Note: Only wireless WAN model is allowed to install the optional Lenovo wireless WAN module. Attention: Do not touch the contact edge of the wireless WAN module. Otherwise, the wireless WAN module might get damaged.
In some cases, an earlier Windows version might be preinstalled under the terms of the Windows Pro edition license downgrade rights. Call Lenovo If you have tried to correct the problem yourself and still need help, you can call Lenovo Customer Support Center. Before you contact Lenovo Prepare the following before you contact Lenovo: 1.
• Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service.
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• https://www.lenovo.com/warranty/llw_02 • https://pcsupport.lenovo.com/warrantylookup Chapter 7 Help and support...
Wireless WAN model of Lenovo 300w 2-in-1 Gen 5 Wireless-WAN antenna (auxiliary) Wireless-LAN antenna (main) Wireless-WAN antenna (main) Wireless-LAN antenna (auxiliary) Certification-related information This section provides certification-related information, such as product name and machine type. Product name Machine type(s) 83LD and 83LE...
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Table 1. Korean Minimum Energy Performance Standard (MEPS) value Energy efficiency labeling Energy efficiency information • Lenovo 100w Gen 5: A Computer type • Lenovo 300w 2-in-1 Gen 5: A • Lenovo 500w 2-in-1 Gen 5: A • Lenovo 100w Gen 5: 5.3 Annual power consumption (kWh) •...
Similarly, if a child notices damaged/broken parts, this should be reported to the teacher/parents/adult supervisors immediately. Damaged parts may be replaced through service provided by Lenovo. Chocking Hazard — Small parts. Not suitable for children under age 3.
Lenovo keyboards support various accessibility features. For example: – Tactile markings on some keys for easier identification Tactile markings provide all users with a way to find keys without looking at the keyboard. Lenovo provides bumps for the following keys: –...
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– Keys and controls that can be reached and operated using one hand and require minimal dexterity for ease of use • Industry-standard connectors The industry-standard connectors on Lenovo products enable better compatibility with peripheral devices. • Operating systems The accessibility features of the operating systems can be configured to assist users in the following ways: –...
Appendix C. Notice for USB connector name update The USB Implementers Forum published a revision of the guideline for USB connector names in September, 2022. Lenovo follows the revised guideline and updates USB connector names accordingly. You can refer to the table below for naming update details.
Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
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Furthermore, some measurements may have been estimated through extrapolation. Actual results may vary. Users of this document should verify the applicable data for their specific environment. This document is copyrighted by Lenovo and is not covered by any open source license, including any ® Linux agreement(s) which may accompany software included with this product.
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