Page 1 Aspire 3 A315-44 S E R V I C E G U I D E...
Page 2: Table Of Contents
Table of Contents Chapter 1. Hardware Specifications and Configurations Features ............1-2 Notebook Tour .
Page 3 Intermittent Problems ..........4-17 Undetermined Problems .
Page 4 LCD Assembly ..........6-6 Screw List .
Page 5: Revision History
Copyright Copyright © 2023 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
Page 6 Conventions The following conventions are used in this manual: WARNING: Indicates a potential for personal injury. CAUTION: Indicates a potential loss of data or damage to equipment. IMPORTANT: Indicates information that is important to know for the proper completion of a procedure, choice of an option, or completing a task.
Page 7: General Information
For Acer-authorized service providers: Your Acer office may have a different part number code than those given in the FRU list of this printed service guide. The list provided by your regional Acer office must be used to order FRU...
Page 8 CHAPTER Hardware Specifications and Configurations Hardware Specifications and Configurations ....1-2 Features ............1-2 Notebook Tour .
Page 9: Chapter 1. Hardware Specifications And Configurations
Hardware Specifications and Configurations Features The following is a summary of the computer’s features: Operating System • Windows Series • ESHELL Platform • AMD Lucienne FP6 System Memory DDR4 up to 3200 MT/s SODIMM memory interface design: • DDR4 SODIMM slots x 2, up to 16GB per slot (max.) •...
Page 10: Audio Subsystem
Audio Subsystem • Codec: Realtek ALC256M-CG • Speaker: 2 speakers of 2W (L: 4.1 cc; R: 4.1 cc) Communication Webcam • FHD/HD+Digital Mic (USB module) Wireless • 3rd WiFi 2x2 AX + BT/BGN + BT • Two antennas Dimensions and Weight Dimension •...
Page 11: Special Keys And Controls
Special Keys and Controls Control Buttons • Power button x1 (embedded on the keyboard) Keyboard • Support reverse T cursor keys • Chiclet Keyboard 3.6mm • Backlight Keyboard (Optional) Touchpad • Precision touchpad • Size: 125 x 76.7mm • Interface: I2C/PS2 Dual Environment Temperature •...
Page 12: Notebook Tour
Notebook Tour Top View Figure 1-1. Top View Table 1-1. Top View Icon Item Description Webcam Web camera used for video communications. Receives audio input for sound recording or voice Microphones chatting Display Screen Displays the screen output. Keyboard Use to enter data into the computer. Swipe a finger across the fingerprint reader for fingerprint Fingerprint Reader recognition applications.
Page 13 Icon Item Description Press to turn on the system on or off. The indicator lights Power Button blue when the power is on. Hardware Specifications and Configurations...
Page 14: Left View
Left View Figure 1-2. Left View Table 1-2. Left View Icon Item Description DC-In Jack Connects to an AC adapter. LAN Port Connects to a local area network. HDMI 2.1 Port Supports high-definition digital video connections. Connects to 3.1 Gen1 device. It supports charging (5V/3A) devices when the computer is off.
Page 15: Right View
Right View Figure 1-3. Right View Table 1-3. Right View Icon Item Description Indicates the computer power status: • Off: System is off. Power Indicator • Blue: System is on. • Amber (flashing): System is in S3 state. Indicates the computer battery status: •...
Page 16: Base View
Base View Figure 1-4. Base View Table 1-4. Base View Icon Item Description Use for air flow. Air Vents CAUTION: Do not cover the air vents. Speakers Emits audio sound. Insert a suitable tool into the hole to reset the Reset Button device.
Page 17: Touchpad Basics
Touchpad Basics Figure 1-5. Touchpad Table 1-5. Touchpad Item Description Swipe a finger across the fingerprint reader for fingerprint Fingerprint Reader recognition applications. Move your finger across the touchpad to move the cursor. Touchpad Tapping on the touchpad is the same as clicking the left mouse button.
Page 18: Keyboard Basics
Function Touchpad Bottom Left Side Bottom Right Side Tap twice; on the Press and hold, then second tap, rest your use your finger on the Drag finger on the touchpad touchpad to drag the and drag the cursor. cursor. Access context Click once.
Page 19: Windows Key
Windows Key The table below shows the different functions that Windows key combinations can do: Table 1-8. Windows Key Combinations Key Combination Description Opens or closes the Start menu. Opens the Run dialog box. + <R> Minimizes all windows. + <M> Undo minimizes all windows.
Page 20 Hotkeys Hotkeys or function key combinations can be used to access computer control functions such as screen brightness, volume, and keyboard backlight. Table 1-9. Hotkey Combinations Function Key Combination Icon Description Speaker Toggle <F1> Turns the speaker on or off. Volume Down <F2>...
Page 21: System Block Diagram
System Block Diagram Figure 1-7. System Block Diagram Hardware Specifications and Configurations 1-14...
Page 22: Specifications Table
Specifications Table Computer specifications Item Metric Imperial Dimensions Length 362.9 mm 14.28 inches Width 237.8 mm 9.36 inches Height (front to rear) 19.90 mm 0.78 inch Weight (equipped with optical 1.8 kg 4 lbs drive, flash drive, and battery) Input power Operating Voltage 65W: 18.05~19.95V Operating Current...
Page 23: Specification
System Board Major Chips Item Specification AMD Lucienne Platform (FP6) Core Logic • TDP: 15W of CPU (R35300U & R55500U & R75700U) USB 2.0 • 3x USB 3.1 ports USB 3.1 • 1x USB 3.2 Type-C port Audio Codec Realtek ALC256 Amplifier Realtek ALC256 build-in class-D speaker amplifier ENE KB9022...
Page 24 CPU Fan True Value Table (Tj=100) Normal Mode CPU Temperature Fan Speed (RPM) SPL Spec (dBA) (Low limit / High limit) (Fan1/Fan2) 0/45 40/48 2100/2100 45/51 2300/2300 48/54 2500/2500 51/57 2900/2800 54/60 3200/3100 57/63 3800/3400 60/70 4200/3800 67/80 4700/4200 90/100 4700/4200 CPU Fan True Value Table (Tj=100) Performance Mode CPU Temperature...
Page 25 CPU Fan True Value Table (Tj=100) Silent Mode CPU Temperature Fan Speed (RPM) SPL Spec (dBA) (Low limit / High limit) (Fan1/Fan2) 0/45 40/48 45/51 2100/2100 48/54 2300/2300 51/57 2500/2500 54/60 2900/2800 57/63 3200/3100 60/70 3800/3400 67/80 4200/3800 90/100 4200/3800 System Memory of Platform Item Specification...
Page 26 Memory Combinations Slot 1 (GB) Slot 2 (GB) Total Memory (GB) Video Interface Item Specification Chipset AMD Lucienne Platform Package FP6 BGA1140 Interface AMD Vega Core Architecture Memory Dual channel memory 1-19 Hardware Specifications and Configurations...
Page 27 • DMI utility for BIOS serial number configurable/asset tag • Support WinFlash • Wake on Lan from S0i3 • Wake on Lan from S5 in AC mode • System information • Refer to Acer BIOS specification LAN Interface Item Specification LAN Chipset...
Page 28 Hard Disk Drive (Listed items from AVL list) Item Specification Kingston Hynix Kingston Model Name HFM128GD3JX016 OM8PDP3256B- OM8PDP3128B-AA1 Capacity 128GB 128GB 256GB Bytes per Sector 512Bytes 512Bytes 512Bytes Data Heads Drive Format Disks Spindle Speed Performance Specifications Buffer Size Interface PCIe Gen.3x4 PCIe Gen.3x4 PCIe Gen.3x4...
Page 29 Item Specification DC Power Requirements Voltage Tolerance 3.3V±5% Item Specification Samsung Model Name SDBPNPZ-1T00-1114 MZVLQ1T0HBLB-00B00 Capacity 1024GB 1024GB Bytes per Sector 512Bytes 512Bytes Data Heads Drive Format Disks Spindle Speed Performance Specifications Buffer Size Interface PCIe Gen.3x4 PCIe Gen.3x4 Fast Data Transfer Rate 8Gbits/s 16Gbits/s (Mbits/sec, max)
Page 30 LED 15.6” Item Specification • AUO B156HAN02.1 VA • AUO B156HTN06.1 7A • LGD LP156WFH-SPD5 Vendor/Model name • INX N156HCA-EAB C2 • INX N156HGA-EA3 C1 • BOE NT156FHM-N61 V8.0 • AUO B156HAN02.1 VA • 394.87 • AUO B156HTN06.1 7A • 394.87 •...
Page 31 Item Specification • AUO B156HAN02.1 VA • 500/700 • AUO B156HTN06.1 7A • -/400 • LGD LP156WFH-SPD5 • 600/700 Contrast Ratio • INX N156HCA-EAB C2 • 800/1000 • INX N156HGA-EA3 C1 • 400/500 • BOE NT156FHM-N61 V8.0 • 400/500 • AUO B156HAN02.1 VA •...
Page 32 Item Specification • AUO B156HAN02.1 VA • 85/85/85/85 (typ.) • AUO B156HTN06.1 7A • 45/45/15/35 (typ.) Viewing Angle (degree) Horizontal (Right) CR • LGD LP156WFH-SPD5 • 85/85/85/85 (typ.) = 10 (Left) • INX N156HCA-EAB C2 • 89/89/89/89 (typ.) Vertical (Upper) CR = 10 (Lower) •...
Page 33 A2DP / AVCTP / AVRCP / DUN / GAVDP / HCRP / Headset / supported protocols from Hands Free / HID / OPP / PAN / SDAP / Serial SDAP / Serial / Acer specs) SYNC Hardware Specifications and Configurations...
Page 34 A2DP / AVCTP / AVRCP / DUN / GAVDP / HCRP / Headset / supported protocols from Hands Free / HID / OPP / PAN / SDAP / Serial SDAP / Serial / Acer specs) SYNC Realtek RTL8852BE Wifi/BT combo module Interface...
Page 35 Mediatek MT7922A Wifi/Bluetooth combo Module Item Specification Number supported MediaTek MT7922A • PCIE/USB module with built-in antenna Features • Bluetooth 5.2/5.0 Camera Item Specification • Chicony CNFLH3421004970LH Vendor and Model • Tech-front 1YHVZZZ0008 Type M.2 Interface Item Specification Number supported Features Wifi/BT 3G Card (N/A)
Page 36 Audio Interface Item Specification Audio Controller Realtek ALC256 Audio Onboard or Optional On board Mono or Stereo Stereo Resolution Support 16/20/24bit PCM Compatibility HD audio interface Sample rate up to 192Khz resolution VSR Sampling Rate (Variable Sampling Rate) Internal Microphone Internal Speaker/Quantity Yes (2W speakers x2) Mediatek MT7921LE Wireless Module 802.11a/b/g/n/ac...
Page 37 Battery (Only listed components from AVL including capacity) Item Specification Panasonic COSMX Vendor & Model Name AP19B5L AP20CBL AP18C8K Battery Type Li-polymer Li-polymer Li-polymer Pack Capacity 3550 wAh 4590 wAh 4471 wAh Number of Battery Cell Package Configuration 4S1P 3S1P 3S1P USB Port Item...
Page 38 3840x2160 60Hz Dell P2415Q 1920x1080 60Hz ASUS VS247 1920x1080 60Hz BenQ V2400Eco 3840x2160 144Hz Acer XB273K P 3840x2160 60Hz BenQ EW3270U 7680x4320 60Hz SAMSUNG QA65Q800TAW AC Adapter Item Specification Input Rating Input current will be less than 1.7Amps. at input voltage 90Vac/ Maximum Input AC Current 47Hz and maximum load condition.
Page 39 Card Reader (N/A) Item Specification Chipset Package Maximum Supported Size System LED Indicator Item Specification Lock • Blue color solid on: System on System State • Blue color and amber color off: • Amber color blinking: S3 state HDD Access State Wireless State Power Button Backlight Charging...
Page 40 CHAPTER System Utilities System Utilities ......... .2-2 BIOS Setup Utility .
Page 41: Chapter 2. System Utilities
System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into a computer’s BIOS (Basic Input/Output System). The BIOS utility is pre-configured and optimized so most users do not need to run this utility. However, if configuration problems occur, you may need to run the BIOS utility. To activate the BIOS Utility, press F2 during POST (power-on-self-test) when the “Press <F2>...
Page 42: Information Tab
HDD1 Model Name: SAMSUNG MZVLQ512HBLU-00B00 HDD1 Serial Number: S6F5NJ1R740309 Total Memory: 16384 MB Serial Number: 1234567890123456789012 Asset Tag Number: Product Name: Aspire A315-44P Manufacturer Name: Acer UUID: 54C35D4E-8F76-EC11-80E3-00E04C680001 Help Select Item F5/F6 Change Values Setup Defaults Exit Select Menu Enter Select...
Page 43 22 characters Asset Tag Number Should be same with SMBIOS Type 3 Offset 08h. minimum Acer Brand • Should be same with SMBIOS Type 1 Offset 05h. Example • Product Name is defined by project POR. • The string is case sensitive and the maximum length •...
Page 44: Main Tab
Main Tab The Main tab allows the user to set the system time and date, enable or disable boot option, and enable or disable recovery. InsydeH20 Setup Utility Rev. 5.0 Information Main Advanced Security Boot Exit Item Specific Help System Time : [19:10:49] System Date : [08/18/2023]...
Page 45 • This function enables/disables Acer disc-to- disc Recovery. D2D Recovery [Enabled] / [Disabled] • To do Acer disc-to-disc system recovery, press Alt+F10 key during POST. • The option only exists for the product support keyboard backlight and controlled Keyboard backlight by EC (USB keyboard not support).
Page 46: Advanced Tab
Advanced Tab The Advanced tab allows the user to set Virtualization and SATA port configuration. InsydeH20 Setup Utility Rev. 5.0 Information Main Advanced Security Boot Exit Item Specific Help AMD-SVM : [Enabled] AMD-IOMMU : [Enabled] This is AMD Secure Virtual Machine Storage Device Configuration function switch Help...
Page 47: Security Tab
Security Tab The Security tab allows the user to configure and protect the computer from unauthorized use. InsydeH20 Setup Utility Rev. 5 .0 Information Main Advanced Security Boot Exit Item Specific Help Set Supervisor Password [Disabled] Change Supervisor Password [N/A] Supervisor Password controls access Set User Password [Disabled]...
Page 48 Table 2-4. BIOS Security Tab Parameters (Windows 11) Product Information Example Remark Set Supervisor This field indicates if Supervisor / User [Enter] / [Disable] Password Password is set or not. [Enabled]: Supervisor / User Password is set. [Disabled]: Supervisor / User Password is not set. If Supervisor Password it not set, User Password should be a grayed out item.
Page 49 Product Information Example Remark User can now type password in field "Enter New Password", and re-enter password in field "Confirm New Password" for verification. If the verification is OK and password setting is complete after user pressed enter. If the current password entered does not match the actual current password.
Page 50 Product Information Example Remark • Erase all contents in secure four variables PK, KEK, DB and DBX. Erase all Secure Boot [Enter] Setting • A confirmation dialog will pop up to confirm user's action. • This action allows user to select all available .efi files in FAT32 partition and add the .efi hash into secure DB.
Page 51 Product Information Example Remark • Change TPM State is displayed on BIOS Setup Utility no matter Supervisor / User Password is set or not. If Supervisor Password is not set, it should be a grayed out item. • Default TPM state for UEFI Mode is set to [Enabled] and requires Supervisor Change TPM (TCM) [Enabled] / [Disabled]...
Page 52: Selecting A Uefi File As Trusted
Selecting a UEFI File as Trusted Perform the following to select a UEFI file as trusted for execution: ↑ ↓ Use the keys to highlight the Select an UEFI File as trusted for executing parameter and press Enter. The Select an UEFI file location dialog box appears.
Page 53: Setting A Password
Setting a Password Perform the following to set the supervisor password: ↑ ↓ Use the keys to highlight the Set Supervisor Password parameter and press Enter. The Set Supervisor Password dialog box appears. [SAVE] [CANCEL] Figure 2-8. Set Supervisor Password Type the password in the Enter New Password field.
Page 54: Removing A Password
Press F10 to save changes and exit BIOS Setup Utility. NOTE: The same procedures apply in setting the user password and HDD password. When the supervisor password is set, the Set User Password and Password on Boot parameters are enabled for users to configure. Removing a Password Perform the following to remove a password: NOTE:...
Page 55: Boot Tab
Boot Tab The Boot tab allows the user to configure the order of boot devices used to load the operating system. ↑ ↓ keys to select a device and press F5 or F6 to change the value. InsydeH20 Setup Utility Rev.
Page 56 Product Information Example Remark • When Boot Mode changed, the Boot Priority Order won't be refreshed until next BIOS Setup Utility entry. • When Boot Mode is [UEFI] and users enable Windows To GO Startup Options under OS, an USB class boot entry name "USB Entry for Windows To GO"...
Page 57: Exit Tab
Exit Tab The Exit tab allows the user to save or discard changes and quit the BIOS Setup Uitility. InsydeH20 Setup Utility Rev. 5.0 Information Main Advanced Security Boot Exit Item Specific Help Exit Saving Changes Exit Discarding Changes Exit System Setup and save your Save &...
Page 58 Parameter Description • Allow users to save changes and shutdown the system. • A confirmation message will pop up as below when user Save & shutdown executes this item. System will save changes then continue to shutdown if ”Yes” is selected or will stay in Setup Utility if No is selected.
Page 59: Boot Manager
Boot Manager The Boot Manager allows users to select the boot device without accessing the BIOS utility. NOTE: Boot Manager is available only if the F12 Boot Menu parameter in Main menu is set to Enabled (refer to Main Tab on page 2-5).
Page 60: Flash Utilities
Flash Utilities BIOS Secure Flash Utilities BIOS Flash memory updates are required for the following conditions: • New versions of system programs • New features or options • Restore a BIOS when it becomes corrupted Use the Flash utility to update the system BIOS Flash ROM. Perform the following to run a BIOS Flash update: Prepare a bootable USB HDD/FDD.
Page 61: Shell Secure Flash Utility Sop (For Service Bios)
Shell Secure Flash Utility SOP (For Service BIOS) In Windows OS, unzip the compressed file of BIOS ROM package “BIOS_V1.xxS_Shell_ X64.zip" (V1.xx = Version 1.xx), and then copy the “Shell” and “EFI” folder to the root of the USB HDD (formatted as FAT32). NOTE: In the example below, the file is unzip and saved in E:\ location.
Page 62 The system will reboot and enter Shell environment from the USB disk. Find the location of the “Removable HardDisk” in the device mapping table and open that path. For this example, the disk path is set to "fs1:" and the folder path is set to “cd shell”. EFI Shell version 2.40[21793.40] Current running mode 1.1.2 Device mapping table...
Page 63 The system will start doing secure flash. _______________________Please do not remove the AC power! Insyde H2OFFT (Flash Firmware Tool) Version 2.00.11.00 Copyright (C) 2000-2019, Insyde Software Corp. All Rights Reserved. Loading New BIOS Image File: Done Loading EC Image File: Done _____________ __Current BIOS Model name : JH5JL ______________...
Page 64 If the warning message below is displayed, make sure the battery power is above 25%. • Insyde H2OFFT (Flash Firmware Tool) Version 2.06 Copyright (C) 2000-2019, Insyde Software Corp. All Rights Reserved. #=============================================================================# Warning: Battery Too Low # This process requires AC power and a charged battery to avoid an accidental # # power-off during an update.
Page 65: Windows Secure Flash Utility Sop (For Service Bios)
Windows Secure Flash Utility SOP (For Service BIOS) NOTE: Due to ESP (EFI System Partition), Winflash does not support Legacy mode. If the platform without windows OS, please use Shell Flash Utility package to flash BIOS and EC firmware. In Windows OS, unzip the compressed file of BIOS ROM package “BIOS_V1.xxS_ W11X64.zip"...
Page 66 If User Account Control is enabled, a “Do you want to allow the following program to make changes to this computer?” appears on the screen. Click Yes to continue. Figure 2-26. Enable Modifications Change the directory to the "BIOS_V1.xxS_ W11X64\Win" folder with Command Prompt window.
Page 67 NOTE: Before flashing BIOS, make sure that the AC power source is plugged in. If the warning message below appears, check if the AC is properly plugged in. Figure 2-29. AC Detect Error CAUTION: If the warning message below is displayed, make sure the battery is not disconnected from the system.
Page 68 The system will automatically reboot and start doing secure flash. Insyde H2OFFT (Flash Firmware Tool) Version 2.00.11.00 Copyright (C) 2000-2019, Insyde Software Corp. All Rights Reserved. Loading New BIOS Image File: Done Loading New EC Image File: Done Current BIOS Model name : JH5JL BIOS Model name : JH5JL Current BIOS version: V1.XX BIOS version: V1.XX...
Page 69 When the flash process is complete, the update progress shows 100%. The system will reboot. Insyde H2OFFT (Flash Firmware Tool) Version 2.00.11.00 Copyright (C) 2000-2019, Insyde Software Corp. All Rights Reserved. Loading New BIOS Image File: Done Loading EC Image File: Done Current BIOS Model name : JH5JL BIOS Model name : JH5JL Current BIOS version: V1.XX...
Page 70: Windows Secure Flash Utility Sop
Windows Secure Flash Utility SOP In Windows OS, unzip the compressed file of BIOS ROM package “BIOS_V1.xxS_ W11X64.zip" (V1.xx = Version 1.xx), and copy the contents of the folder to your computer. NOTE: In the example below, the file is unzip and saved in “C:\’ location. Unzip Copy Root...
Page 71 If User Account Control is enabled, a “Do you want to allow the following program to make changes to this computer?” appears on the screen. Click Yes to continue. Figure 2-37. Enable Modifications Change to path where JH5JL100S.exe is saved. Microsoft Windows [Version 10.0.10586] (c) 2015 Microsoft Corporation.
Page 72 NOTE: Before flashing BIOS, make sure that the AC power source is plugged in. If the warning message below appears, check if the AC is properly plugged in. Figure 2-40. AC Detect Error CAUTION: If the warning message below is displayed, make sure the battery is not disconnected from the system.
Page 73 The system will automatically reboot and start doing secure flash. Insyde H2OFFT (Flash Firmware Tool) Version 2.00.11.00 Copyright (C) 2000-2019, Insyde Software Corp. All Rights Reserved. Loading New BIOS Image File: Done Loading EC Image File: Done Current BIOS Model name : JH5JL BIOS Model name : JH5JL Current BIOS version: V1.XX BIOS version: V1.XX...
Page 74 When the flash process is complete, the update progress shows 100%. The system will reboot. Insyde H2OFFT (Flash Firmware Tool) Version 2.00.11.00 Copyright (C) 2000-2019, Insyde Software Corp. All Rights Reserved. Loading New BIOS Image File: Done Loading EC Image File: Done Current BIOS Model name : JH5JL BIOS Model name : JH5JL Current BIOS version: V1.XX...
Page 75: Dmitools Utility Sop
DMITools Utility SOP The DMI (Desktop Management Interface) Tool copies BIOS information to EEPROM and used in the DMI pool for hardware management. When the BIOS shows Verifying DMI pool data, it is checking that the table correlates with the hardware before sending it to the operating system (Windows, etc.). Using DMITools (x64) Filename: DMITOOLSx64.exe Usage Options:...
Page 76 V3. 0. 0. 11 Author : STD SID TEAM Utility: [WinPE] DMITOOLSx64.exe WARNING: THIS PROGRAM IS FOR INTERNAL USE ONLY. Copyright (C) 2015 Compal Electronics, INC. All rights reserved. ================================================================ Manufacturer : Acer Figure 2-48. Read Manufacture Name System Utilities 2-37...
Page 77 [Instruction & Output] Read Product Name C:\>DMITOOLSx64 /Rp ================================================================ Compal Electronics, INC. V3. 0. 0. 11 Author : STD SID TEAM Utility: [WinPE] DMITOOLSx64.exe WARNING: THIS PROGRAM IS FOR INTERNAL USE ONLY. Copyright (C) 2015 Compal Electronics, INC. All rights reserved. ================================================================ Product Name : xxxx xx-xxx...
Page 78 Utility: [WinPE] DMITOOLSx64.exe WARNING: THIS PROGRAM IS FOR INTERNAL USE ONLY. Copyright (C) 2015 Compal Electronics, INC. All rights reserved. ================================================================ Asset Tag String : Acer Asset TagD7-DC Figure 2-53. Read Asset Tag [Instruction & Output] Read LAN MAC C:\>DMITOOLSx64 /RLM ================================================================ Compal Electronics, INC.
Page 79 2. Write Manufacturer Name to EEPROM [Instruction] DMITOOLSx64 /Wm Acer C:\>DMITOOLSx64 /Wm Acer ================================================================ Compal Electronics, INC. V3. 0. 0. 11 Author : STD SID TEAM Utility: [WinPE] DMITOOLSx64.exe WARNING: THIS PROGRAM IS FOR INTERNAL USE ONLY. Copyright (C) 2015 Compal Electronics, INC. All rights reserved.
Page 80 5. Write M/B Serial Number to EEPROM [Instruction] DMITOOLSx64 /Wmbsn 01234567890123456789 C:\>DMITOOLSx64 /Wmbsn 01234567890123456789 ================================================================ Compal Electronics, INC. V3. 0. 0. 11 Author : STD SID TEAM Utility: [WinPE] DMITOOLSx64.exe WARNING: THIS PROGRAM IS FOR INTERNAL USE ONLY. Copyright (C) 2015 Compal Electronics, INC. All rights reserved. ================================================================ Waiting………………………………...
Page 81 Low field of the clock sequence Node 6 BYTEs Varies Spatially unique node identifier 8. Write Asset Tag to EEPROM [Instruction] DMITOOLSx64 /Wasset Acer Asstag C:\>DMITOOLSx64 /Wasset Acer Asstag ================================================================ Compal Electronics, INC. V3. 0. 0. 11 Author : STD SID TEAM Utility: [WinPE] DMITOOLSx64.exe...
Page 82 NOTE: After writing items (2)~(8), restart the system to get the latest DMI data. • If using the write command, enter the correct command string. Otherwise, it will display a • syntax error. C:\>DMITOOLSx64 /Wlm ERROR: The syntax of the command is incorrect! Parameter is lack case: ERROR : The input parameter is lack.
Page 83: Lan Eeprom Utility Sop
LAN EEPROM Utility SOP LAN EEPROM Utility SOP (x64) Extract “LAN EEPROM Utility” folder onto your desktop. Find and execute “DisableUAC.reg”. Click Yes and OK. Then restart your computer. Figure 2-63. Execute “DisableUAC.reg” After restart, find and execute “WINPG64.BAT”. It will automatically update your MAC address. Then press any key to check if the MAC address has already been updated.
Page 84 To manually specify your MAC address, find “WINPG64.BAT“. Right-click your mouse on the file and select “Edit” to edit the file. Add RTNicPgW64.exe/efuse/nodeid “MAC” as shown in the below illustration. Then save the file and repeat step 3. Figure 2-65. Modify MAC Address System Utilities 2-45...
Page 85: Crisis Utility Sop
Crisis Utility SOP When to Use the Crisis S.O.P? • When the system hangs while updating BIOS. • When power failure occurs and the system shuts down while updating BIOS. • When the system cannot boot normally after updating BIOS (i.e. a black screen appears without a POST logo, etc.).
Page 86 In the dialog shown below, set the following options: • File System: Select “FAT32” • Format Options: Select “Quick Format” Then, click Start to execute the formatting operation. Figure 2-67. Format USB Flash Disk (2 of 2) Click OK to confirm format when the following dialog box appears on the screen. Figure 2-68.
Page 87 In Windows OS, unzip the compressed Crisis utility package (i.e. in this case, “Crisis_Disk_v1.xx.zip”). Then copy the “JH5JLX64.fd” file to the root directory of the USB flash disk made in the proceeding steps. Figure 2-70. Unzip and Copy Crisis Package NOTE: Make sure the size of “JH5JLX64.fd“...
Page 88: Using The Crisis Utility Disk
Using the Crisis Utility Disk Turn off the target machine and make sure the AC is plugged in. Figure 2-72. Ensure AC is Plugged In Plug in the USB flash disk. Figure 2-73. Plug In USB Flash Disk System Utilities 2-49...
Page 89 Press and hold Fn and Esc. DO NOT release Fn and Esc so far, and continue with step 4. Figure 2-74. Hold Down <Fn> + <Esc> As Fn and Esc are pressed, press the Power button to turn on the machine. Wait for 3~5 seconds to make sure the system fan is on full speed, and then you may release Fn and Esc.
Page 90 NOTE: If the waiting time takes more than 5 minutes, the system recovery might have failed. Check the following: BIOS filename (i.e. “JH5JLX64.fd”) is correct and the file is in the root directory of the • USB flash Crisis disk. Remove the battery to reset the embedded controller status.
Page 91: Bios Shipping Mode Sop
HDD1 Model Name: SAMSUNG MZVLQ512HBLU-00B00 HDD1 Serial Number: S6F5NJ1R740309 Total Memory: 32768 MB Serial Number: 1234567890123456789012 Asset Tag Number: Product Name: Aspire A315-44P Manufacturer Name: Acer UUID: 54C35D4E-8F76-EC11-80E3-00E04C680001 Help Select Item F5/F6 Change Values Setup Defaults Exit Select Menu Enter Select...
Page 92 Ensure that the AC adapter has been removed. Figure 2-78. Unplug the AC Adapter Press F10 to save changes and exit. The system will automatically shut down and enter Shipping mode. In Shipping mode, press the Power button to check the system CANNOT be powered on for ensuring safe transport of the device.
Page 93 CHAPTER Jumper and Connectors Location Jumper and Connector Locations ......3-2 Mainboard Top View ..........3-2 Mainboard Bottom View .
Page 94: Chapter 3. Jumper And Connector Locations
Jumper and Connector Locations Mainboard Top View JIO1 Figure 3-1. Mainboard Top Table 3-1. Mainboard Top Jumper and Connector Item Description JIO1 MB to IO/B connector Jumper and Connector Locations...
Page 95: Mainboard Bottom View
Mainboard Bottom View JEDP1 JDIMM1 JDIMM2 PJP101 JRJ45 JHDMI1 JFAN1 JUSB1 JUSB2 JUSBC1 JKB1 PJP201 JFP1 JRTC1 JSSD1 JNGFF1 JBL1 JTP1 JSSD2 JSPK1 Figure 3-2. Mainboard Bottom Table 3-2. Mainboard Bottom Jumper and Connectors Item Description Item Description JFAN1 Fan Connector JUSBC1 Type-C Connector JNGFF1...
Page 96: Usb Board
USB Board Top View Bottom View JUSB1 JHP2 LED2 LED1 JIO3 JSPK1 Figure 3-3. USB Board Table 3-3. USB Board Connectors Item Description Item Description Hell Sensor JHP2 Headphone Connector LED2 Power LED JIO3 IO/B to MB Connector LED1 Battery LED JSPK1 Speaker Connector JUSB1...
Page 97: Clear Cmos Jumper
Clear CMOS Jumper CLRP1 Figure 3-4. Clear CLRP1 Table 3-4. Clear CMOS Jumper Item Description CLRP1 Clear CMOS Jumper Jumper and Connector Locations...
Page 98 CHAPTER Troubleshooting Troubleshooting .........4-2 General Information .
Page 99: General Information
The following procedures are a guide for troubleshooting computer problems. The step by step procedures are designed to be performed as described. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype • cards, or modified options can give false errors and invalid system responses.
Page 100: Power On Issues
Power On Issues If the system does not power on, perform the following: Start Check AC/Batt only Swap AC/Battery power on Check K/B Swap K/B Whether OK Swap M/B Figure 4-1. Power On Issues Computer Shuts Down Intermittently If the system powers off at intervals, perform the following. Makes sure the power cable is properly connected to the computer and the electrical outlet.
Page 101: No Display Issues
No Display Issues If the system does not display, perform the following: Start Go to no power Replace LCD LCD panel/ Trouble shooting Power on panel/cable cable ok step Replace M/B module well Connect it well connected Replace RAM RAM module OK module lcd cable well Connect it well...
Page 102 Remove any memory cards. Start the computer. If the computer boots correctly, add the devices one by one until the failure point is discovered. If the issue is still not resolved, refer to Online Support Information on page 8-2. Abnormal Video If the video appears abnormal, perform the following: Boot the computer.
Page 103: Lcd Picture Failure
LCD Picture Failure If the LCD picture fails, perform the following: Start Check Swap LCD cable / LCD module LCD panel Swap M/B Figure 4-3. LCD Picture Failure Troubleshooting...
Page 104: Internal Keyboard Failure
Internal Keyboard Failure If the internal keyboard function fails, perform the following: Start Re-assemble Check KB FPC well insert the KB FPC to M/B Replace KB Is KB ok? material Swap M/B Figure 4-4. Internal Keyboard Failure Touchpad Failure If the touchpad fails, perform the following: Start Re-assemble the Check M/B...
Page 105: Internal Speaker Failure
Internal Speaker Failure If the internal speaker fails, perform the following: Start Re-assemble the Check M/B SPK cable to M/B SPK cable Swap speaker Check speaker Swap M/B Figure 4-6. Internal Speaker Failure Sound Problems Perform the following: Boot the computer. Check the Device Manager to determine that: •...
Page 106 NOTE: If Speakers is not shown, right-click on the Playback tab and select Show Disabled Devices (clear by default). Select Speakers and click Configure to start Speaker Setup. Follow the on-screen prompts to configure the speakers. Remove any recently installed hardware or software. Restore system and file settings from a known good date using System Restore.
Page 107: Internal Microphone Record Failure
Internal Microphone Record Failure If the internal microphone fails to record, perform the following: Start change Camera Check Camera change LCD cable Check LCD cable Swap M/B Figure 4-7. Internal Microphone Record Failure 4-10 Troubleshooting...
Page 108: Usb3.0 Failure
USB3.0 Failure If the USB3.0 function fails, perform the following: Start Check USB Re-assemble USB FFC to USB Connect Swap USB/B Check USB/B Replace USB Check USB CONN CONN is well Swap M/B Figure 4-8. USB3.0 Failure Troubleshooting 4-11...
Page 109: Wireless Function Test Failure
Wireless Function Test Failure If the wireless function test fails, perform the following: Start Check W/L Re-assemble the antenna to antenna to W/L card W/L card Check antenna Swap The antenna Swap the W/L card Check W/L card Swap M/B Figure 4-9.
Page 110: Bluetooth Function Test Failure
Bluetooth Function Test Failure If the Bluetooth function test fails, perform the following: Start Swap BT module Check BT module Swap M/B Figure 4-10. Bluetooth Function Test Failure Troubleshooting 4-13...
Page 111: Units Thermal Failure
Units Thermal Failure If the units thermal fails, perform the following: Start Fan cable Connect it well Well connected Replace fan Fan ok Insert is well Thermal well insert Replace M/B Figure 4-11. Units Thermal Failure 4-14 Troubleshooting...
Page 112: Cosmetic Failure
Cosmetic Failure If the cosmetic fails, perform the following: Start LCD cover Swap LCD cover LCD bezel Swap LCD bezel Upper Swap Upper Lower Swap Lower Function Test Figure 4-12. Cosmetic Failure Troubleshooting 4-15...
Page 113: Other Functions Failure
Other Functions Failure If other functions such as the HDMI switch, LAN connect, extend MIC, extend speaker, USB3.0 fail, perform the following: Check if the Drive is working properly. Check if the test fixture is ok. Swap the mainboard. Mainboard CMOS Discharge If there is a wrong CMOS setting, such as password, CMOS data will be cleaned to default setting by discharging (short pads): JCMOS1.
Page 114: Intermittent Problems
Remove power from the computer. Visually check FRUs for damage. If any problems are found, replace the FRU. Remove or disconnect all of the following devices: • Non-Acer devices • Printer, mouse, and other external devices • Hard disk drive •...
Page 115: Post Codes
Post Codes The following are the InsydeH2O™ Functionality POST code tables. The components of the POST code table includes: SEC phase, PEI phase, DXE phase, BDS phase, CSM functions, S3 functions, and ACPI functions. Table 4-2. POST Code Range Phase POST Code Range 0x01 –...
Page 116 Table 4-3. SEC Phase POST Code Table Functionality Name Post Phase Description (Include\PostCode.h) Code CPU power on and switch to SEC_SYSTEM_POWER_ON Protected mode SEC_BEFORE_MICROCODE_PATCH Patching CPU microcode SEC_AFTER_MICROCODE_PATCH Setup Cache as RAM PCIE MMIO Base Address SEC_ACCESS_CSR* initial CPU Generic MSR SEC_GENERIC_MSRINIT* initialization SEC_CPU_SPEEDCFG*...
Page 117 Functionality Name Post Phase Description (Include\PostCode.h) Code Internal Graphic device early PEI_IGD_EARLY_INITIAL* Initialization PEI_HECI_INIT* HECI Initialization PEI_WATCHDOG_INIT* Watchdog timer Initialization PEI_MEMORY_INIT Memory Initial for Normal boot. Memory Initial for Crisis PEI_MEMORY_INIT_FOR_CRISIS Recovery PEI_MEMORY_INSTALL Simple Memory test PEI_TXTPEI* TXT function early Initialization PEI_SWITCH_STACK Start to use Memory PEI_MEMORY_CALLBACK...
Page 118 Functionality Name Post Phase Description (Include\PostCode.h) Code DXE_SMMACCESS* Setup SMM ACCESS service North bridge Middle DXE_NB_INIT* initialization DXE_SIO_INIT* Super I/O DXE initialization DXE_LEGACY_REGION* Setup Legacy Region service South Bridge Middle DXE_SB_INIT* initialization DXE_IDENTIFY_FLASH_DEVICE Identify Flash device DXE_FTW_INIT Fault Tolerant Write verification DXE_VARIABLE_INIT Variable Service initialization DXE_VARIABLE_INIT_FAIL...
Page 119 Functionality Name Post Phase Description (Include\PostCode.h) Code DXE_HECIDRV_INIT* HECIDRV Initialization Variable store garbage DXE_VARIABLE_RECLAIM collection and reclaim operation Do not support flash part DXE_FLASH_PART_NONSUPPORT (which is defined in SpiDevice.c) NOTE: * 3rd party relate functions - Platform dependence. Table 4-6. BDS Phase POST Code Table Functionality Name Post Phase...
Page 120 Functionality Name Post Phase Description (Include\PostCode.h) Code BDS_START_ISA_SEIRAL Serial device initialization BDS_START_IDE_BUS IDE device initialization BDS_START_AHCI_BUS AHCI device initialization BDS_CONNECT_LEGACY_ROM Dispatch option ROMs BDS_ENUMERATE_ALL_BOOT_OPTIO Get boot device information BDS_END_OF_BOOT_SELECTION End of boot selection BDS_ENTER_SETUP Enter Setup Menu BDS_ENTER_BOOT_MANAGER Enter Boot manager BDS_BOOT_DEVICE_SELECT Try to boot system to OS BDS_EFI64_SHADOW_ALL_LEGACY_...
Page 121 Table 4-7. PostBDS POST Code Table Functionality Name Post Phase Description (Include\PostCode.h) Code POST_BDS_NO_BOOT_DEVICE POST_BDS No Boot Device POST_BDS_START_IMAGE POST_BDS UEFI Boot Start Image POST_BDS_ENTER_INT19 POST_BDS Legacy 16 boot entry POST_BDS_JUMP_BOOT_SECTOR POST_BDS Try to Boot with INT 19 Table 4-8. S3 Functions POST Code Table Functionality Name Post Phase...
Page 122 Table 4-9. ACPI Functions POST Code Table Functionality Name Post Phase Description (Include\PostCode.h) Code ASL_ENTER_S1 Prepare to enter S1 ASL_ENTER_S3 Prepare to enter S3 ASL_ENTER_S4 Prepare to enter S4 ASL_ENTER_S5 Prepare to enter S5 ASL_WAKEUP_S1 System wakeup from S1 ASL_WAKEUP_S3 System wakeup from S3 ASL_WAKEUP_S4 System wakeup from S4...
Page 123 Table 4-11. InsydeH20DDT Debugger POST Code Table Functionality Name Post Code Description Used by Insyde debugger 0x0D Waiting for device connect Used by Insyde debugger 0xD0 Waiting for device connect Used by Insyde debugger 0xD1 InsydeH2ODDT Ready Used by Insyde debugger 0xD2 EHCI not found Used by Insyde debugger...
Page 124 CHAPTER Service and Maintenance Service and Maintenance ........5-3 Introduction .
Page 125 CHAPTER Service and Maintenance (cont.) LCD Module Installation ........5-51 Mainboard Removal .
Page 126: Chapter 5. Service And Maintenance
Service and Maintenance Introduction This chapter contains general information about the notebook, a list of tools needed to perform the required maintenance and step by step procedures on how to remove and install components on the notebook computer. Recommended Equipment The following tools are required to perform maintenance on the notebook: •...
Page 127: Maintenance Flowchart
Maintenance Flowchart The flowchart in Figure 5-1. Maintenance Flow Figure 5-2. LCD Module Maintenance Flow provide a graphic representation of the module removal and installation sequences. It provides information on what components need to be removed and installed during servicing. Lower Case DIMM Module Speaker L...
Page 128 LCD Module LCD Bezel CMOS and LCD Panel Microphone Module WLAN Antenna Figure 5-2. LCD Module Maintenance Flow Service and Maintenance...
Page 129: Getting Started
Getting Started The flowcharts (Figure 5-1, page Figure 5-2, page 5-5) identify sections illustrating the entire removal and installation sequence. Observe the order of the sequence to avoid damage to any of the hardware components. Perform the following prior to performing any maintenance procedures: Place the system on a flat work surface.
Page 130: Lower Case Removal
Lower Case Removal Remove the ten (10) screws securing the lower case to the upper case. Figure 5-4. Removing the Screws Pry the lower case from the bottom side to release the latches. Figure 5-5. Releasing the Lower Case Service and Maintenance...
Page 131 Continue releasing the remaining latches. Then remove the lower case. Figure 5-6. Removing the Lower Case Detach the acetate tape from the battery cable connector. Figure 5-7. Detaching the Acetate Tape Service and Maintenance...
Page 132 Disconnect the battery cable from the mainboard connector. Figure 5-8. Disconnecting the Battery Cable Service and Maintenance...
Page 133: Lower Case Installation
Lower Case Installation Connect the battery cable to the mainboard connector. Figure 5-9. Connecting the Battery Cable Secure the battery cable connector in place with the acetate tape. Figure 5-10. Attaching the Acetate Tape 5-10 Service and Maintenance...
Page 134 Align and install the lower case on the upper case. Figure 5-11. Installing the Lower Case (1 of 2) Press firmly the side latches until they snapped into place. Figure 5-12. Installing the Lower Case (2 of 2) Service and Maintenance 5-11...
Page 135 Attach the ten (10) screws to secure the lower case. NOTE: Screw torque force = 2.55~3.0kgf.cm Figure 5-13. Securing the Screws Table 5-6. Lower Case Screws Screw Name Screw Type Torque Quantity M 2.5 x 6.0 2.55~3.0kgf.cm 5-12 Service and Maintenance...
Page 136: Battery Removal
Battery Removal Prerequisite: Lower Case Removal on page  Remove the two (2) screws securing the battery to the upper case. Figure 5-14. Removing the Screws Release the battery latches and then remove the battery from its slot on the upper case. Figure 5-15.
Page 137: Battery Installation
Battery Installation By aligning with the guide pins, slide the bottom tabs of the battery to the slots on the upper case. Then push the upper side of the battery slightly until the battery is fully seated onto its slot. Figure 5-16.
Page 138 Table 5-7. Battery Screws Screw Name Screw Type Torque Quantity M 2.0 x 4.0 1.8~2.2kgf.cm Service and Maintenance 5-15...
Page 139: Ssd1/Ssd2 Module Removal
SSD1/SSD2 Module Removal Prerequisite: Lower Case Removal on page  Remove the screw securing the SSD1 module to the upper case. Figure 5-18. Removing the Screw Pull to disconnect the SSD1 module from the mainboard connector. Then remove the SSD1 module.
Page 140: Ssd1/Ssd2 Module Installation
SSD1/SSD2 Module Installation Connect the SSD1 module to the mainboard connector. Figure 5-20. Connecting the SSD1 Module Connector Attach the screw to secure the SSD1 module to the upper case. NOTE: Screw torque force = 1.8~2.0kgf.cm Figure 5-21. Securing the Screw Repeat steps 1~2 to install the SSD2 module (if applicable).
Page 141 Install the lower case (see Lower Case Installation on page 5-10). Table 5-8. SSD Module Screw Screw Name Screw Type Torque Quantity M 2.0 x 3.0 1.8~2.0kgf.cm 5-18 Service and Maintenance...
Page 142: Wlan Module Removal
WLAN Module Removal Prerequisite: Lower Case Removal on page  Disconnect the WLAN antenna cables. Figure 5-22. Disconnecting the WLAN Antenna Cables Remove the screw securing the WLAN module to the mainboard. Figure 5-23. Removing the Screw Service and Maintenance 5-19...
Page 143 Pull to disconnect the WLAN module from the mainboard connector. Then remove the WLAN module. Figure 5-24. Removing the WLAN Module 5-20 Service and Maintenance...
Page 144: Wlan Module Installation
WLAN Module Installation Connect the WLAN module to the mainboard connector. Figure 5-25. Connecting the WLAN Module Connector Attach the screw to secure the WLAN module to the mainboard. NOTE: Screw torque force = 1.8~2.2kgf.cm Figure 5-26. Securing the Screw Service and Maintenance 5-21...
Page 145 Connect the main antenna cable (black) to the connector closer to the screw and the auxiliary antenna cable (white) to the other connector on the WLAN module. Figure 5-27. Connecting the WLAN Antenna Cables Install the lower case (see Lower Case Installation on page 5-10).
Page 146: Dimm Module Removal
DIMM Module Removal Prerequisite: Lower Case Removal on page  Push the module clips outwards. Figure 5-28. Unclipping the Module Clips Pull to remove the memory module from the mainboard connector. Then remove the memory module. Figure 5-29. Removing the DIMM Module Service and Maintenance 5-23...
Page 147: Dimm Module Installation
DIMM Module Installation Connect the memory module to the mainboard connector. Figure 5-30. Installing the DIMM Module (1 of 2) Push down the memory module until the clips lock in place. Figure 5-31. Installing the DIMM Module (2 of 2) Install the lower case (see Lower Case Installation on page 5-10).
Page 148: Thermal Module Removal
Thermal Module Removal Prerequisite: Lower Case Removal on page  Remove the three (3) screws securing the thermal module to the mainboard. Figure 5-32. Removing the Screws Lift to remove the thermal module from the mainboard and upper case. Figure 5-33. Removing the Thermal Module Service and Maintenance 5-25...
Page 149: Thermal Module Installation
Thermal Module Installation Align and install the thermal module onto its slot on the mainboard and upper case. Figure 5-34. Installing the Thermal Module Attach the three (3) screws to secure the thermal module to the mainboard. NOTE: Screw torque force = 1.8~2.2kgf.cm Figure 5-35.
Page 150 Table 5-10. Thermal Module Screws Screw Name Screw Type Torque Quantity M 2.0 x 4.0 1.8~2.2kgf.cm Service and Maintenance 5-27...
Page 151: Fan 1 Module Removal
Fan Module Removal Prerequisite: Lower Case Removal on page  Detach the acetate tape from the fan cable. Figure 5-36. Detaching the Acetate Tape Disconnect the fan cable from the mainboard connector. Figure 5-37. Disconnecting the Fan Cable 5-28 Service and Maintenance...
Page 152 Remove the two (2) screws securing the fan module to the upper case. Figure 5-38. Removing the Screws Lift to remove the fan module from the upper case. Figure 5-39. Removing the Fan Module Service and Maintenance 5-29...
Page 153: Fan 1 Module Installation
Fan Module Installation Align and install the fan module onto its slot on the upper case. Figure 5-40. Installing the Fan Module Attach the two (2) screws to secure the fan module to the upper case. NOTE: Screw torque force = 2.55~3.45kgf.cm Figure 5-41.
Page 154 Connect the fan cable to the mainboard connector. Figure 5-42. Connecting the Fan Cable Secure the fan cable in place with the acetate tape. Figure 5-43. Attaching the Acetate Tape Install the lower case (see Lower Case Installation on page 5-10). Table 5-11.
Page 155: Right Speaker Removal
Right Speaker Removal Prerequisite: Lower Case Removal on page  Disconnect the speaker cable from the USB board connector. Figure 5-44. Disconnecting the Speaker Cable Remove the right speaker from the upper case. Figure 5-45. Removing the Right Speaker 5-32 Service and Maintenance...
Page 156: Right Speaker Installation
Right Speaker Installation Align and install the right speaker onto its slot on the upper case. Figure 5-46. Installing the Right Speaker Connect the speaker cable to the USB board connector. Figure 5-47. Connecting the Speaker Cable Install the lower case (see Lower Case Installation on page 5-10).
Page 157: Left Speaker Removal
Left Speaker Removal Prerequisite: Lower Case Removal on page  Disconnect the speaker cable from the mainboard connector. Figure 5-48. Disconnecting the Speaker Cable Remove the left speaker from the upper case. Figure 5-49. Removing the Left Speaker 5-34 Service and Maintenance...
Page 158: Left Speaker Installation
Left Speaker Installation Align and install the left speaker onto its slot on the upper case. Figure 5-50. Installing the Left Speaker Connect the speaker cable to the mainboard connector. Figure 5-51. Connecting the Speaker Cable Install the lower case (see Lower Case Installation on page 5-10).
Page 159: Touchpad Removal
Touchpad Removal Prerequisite: Battery Removal on page 5-13  Release the latches and disconnect the touchpad FFC from the mainboard and touchpad connectors. Then detach the middle portion (A) of the touchpad FFC from the touchpad bracket and remove the touchpad FFC. Figure 5-52.
Page 160 Lift the mylar tab for better access of the conductive tape. Then detach the conductive tape from the touchpad and upper case. Figure 5-54. Detaching the Conductive Tape Remove the two (2) screws securing the touchpad to the upper case. Figure 5-55.
Page 161 Place one of your hands underneath the touchpad. Use a pointed device to push on the screw holes and then slide the bottom part of the touchpad forward to disengage it from the latches. Remove the touchpad from the upper case. Figure 5-56.
Page 162: Touchpad Installation
Touchpad Installation Slide the touchpad into the bottom tabs until it is fully engaged. Then push the touchpad slightly upwards until the screw holes are properly aligned. Figure 5-57. Installing the Touchpad Lift the mylar tab for better access of the screws. Then attach the two (2) screws to secure the touchpad to the upper case.
Page 163 Attach the conductive tape to the touchpad bracket and upper case. Figure 5-59. Attaching the Conductive Tape Attach the middle portion (A) of the fingerprint FFC to the upper case. Then connect one end of the fingerprint FFC to the touchpad connector and the other end to the mainboard connector. Secure the cable latches.
Page 164 Attach the middle portion (B) of the touchpad FFC to the touchpad bracket. Then connect one end of the touchpad FFC to the touchpad connector and the other end to the mainboard connector. Secure the cable latches. Figure 5-61. Connecting the Touchapd FFC Install the battery (see Battery Installation on page 5-14).
Page 165: Rtc Battery Removal
RTC Battery Removal Prerequisite: SSD1/SSD2 Module Removal on page 5-16  Disconnect the RTC battery cable from the mainboard connector. Figure 5-62. Diconnecting the RTC Battery Cable Pry to detach the adhesive tape underneath the RTC battery. Then remove the RTC battery. Figure 5-63.
Page 166: Rtc Battery Installation
RTC Battery Installation Align and install the RTC battery onto its slot on the upper case. Figure 5-64. Installing the RTC Battery Connect the RTC battery cable to the mainboard connector. Figure 5-65. Connecting the RTC Battery Cable Install the SSD modules (see SSD1/SSD2 Module Installation on page 5-17).
Page 167: Usb Board Removal
USB Board Removal Prerequisite: Battery Removal on page 5-13  Release the latch and disconnect the USB board FFC from the USB board connector. Disconnect the speaker cable from the USB board connector. Figure 5-66. Disconnecting the Cables Remove the screw securing the USB board to the upper case. Figure 5-67.
Page 168 Remove the USB board from the upper case. Figure 5-68. Removing the USB Board Service and Maintenance 5-45...
Page 169: Usb Board Installation
USB Board Installation By aligning with the guide pins, install the USB board onto its slot on the upper case. Figure 5-69. Installing the USB Board Attach the screw to secure the USB board to the upper case. NOTE: Screw torque force = 1.8~2.2kgf.cm Figure 5-70.
Page 170 Connect the speaker cable to the USB board connector. Connect the USB board FFC to the USB board connector and secure the latch. Figure 5-71. Connecting the Cables Install the battery (see Battery Installation on page 5-14). Table 5-13. USB Board Screw Screw Name Screw Type Torque...
Page 171: Lcd Module Removal
LCD Module Removal Prerequisite: Battery Removal on page 5-13  Disconnect the WLAN antenna cables from the WLAN module connectors and unroute the cables from the cable guides on the upper case. Figure 5-72. Disconnecting the WLAN Antenna Cables Disconnect the eDP cable from the mainboard connector. Figure 5-73.
Page 172 Remove the four (4) screws securing the LCD hinges and LCD module to the upper case. Figure 5-74. Removing the Screws Lift the upper case until it is fully open. Figure 5-75. Lifting the Upper Case Service and Maintenance 5-49...
Page 173 Close the upper case and lift both LCD hinges until they are fully extended. Figure 5-76. Extending the LCD Hinges Open the upper case again. Then remove the LCD module away from the upper case. Figure 5-77. Removing the Upper Case 5-50 Service and Maintenance...
Page 174: Lcd Module Installation
LCD Module Installation By holding the upper case upright and the keyboard is facing you, align the upper case with the LCD hinge slots on the LCD module. Then close the upper case. Figure 5-78. Installing the LCD Module Close both LCD hinges until there are fully seated in place. Figure 5-79.
Page 175 Attach the four (4) screws to secure the LCD hinges and LCD module to the upper case. NOTE: Screw torque force = 2.55~3.45kgf.cm Figure 5-80. Securing the Screws Connect the eDP cable to the mainboard connector. Figure 5-81. Connecting the eDP Cable 5-52 Service and Maintenance...
Page 176 Route the WLAN antenna cables through the cable guides on the upper case. Then connect the WLAN antenna cables to the WLAN module connectors. Figure 5-82. Connecting the WLAN Antenna Cables Install the battery (see Battery Installation on page 5-14). Table 5-14.
Page 177: Mainboard Removal
Mainboard Removal Prerequisite: SSD1/SSD2 Module Removal on page 5-16  WLAN Module Removal on page 5-19  DIMM Module Removal on page 5-23  Thermal Module Removal on page 5-25  Fan Module Removal on page 5-28  Remove the two (2) screws securing the right side of the LCD hinge. Figure 5-83.
Page 178 Lift the upper case until it is fully open. Figure 5-84. Opening the Upper Case Close the upper case and lift the right side of LCD hinge until it is fully extended. Figure 5-85. Extending the LCD Hinge Service and Maintenance 5-55...
Page 179 Release the latch and disconnect the USB board FFC from the USB board connector (A). Release the latch (if necessary) and disconnect the following cables from the mainboard connectors: • Keyboard FPC (B) • Keyboard backlight FFC (C) • Touchpad FFC (D) •...
Page 180 Remove the screw securing the mainboard to the upper case. Figure 5-87. Removing the Screw Slide the mainboard to release the I/O connectors from their slots, and then remove the mainboard from the upper case. Figure 5-88. Removing the Mainboard Service and Maintenance 5-57...
Page 181 Detach the adhesive tape from the USB board FFC connector. Figure 5-89. Detaching the Adhesive Tape Release the latch and disconnect the USB board FFC from the mainboard connector. Then remove the USB board FFC. Figure 5-90. Removing the USB Board FFC 5-58 Service and Maintenance...
Page 182: Mainboard Installation
Mainboard Installation Connect the USB board FFC to the mainboard connector and secure the latch. Figure 5-91. Connecting the USB Board FFC Secure the USB board FFC connector with an adhesive tape. Figure 5-92. Attaching the Adhesive Tape Service and Maintenance 5-59...
Page 183 Install the mainboard by aligning and inserting its I/O connectors into their slots on the upper case. Figure 5-93. Installing the Mainboard Attach the screw to secure the mainboard to the upper case. NOTE: Screw torque force = 1.8~2.2kgf.cm Figure 5-94. Securing the Screw 5-60 Service and Maintenance...
Page 184 Connect the USB board FFC (A) to the USB board connector and secure the latch. Connect the following cables to the mainboard connectors and secure the latch (if necessary): • Keyboard FPC (B) • Keyboard backlight FFC (C) • Touchpad FFC (D) •...
Page 185 Close the right side of LCD hinge until it is fully seated in place. Figure 5-96. Closing the LCD Hinge Attach the two (2) screws to secure the right side of LCD hinge to the upper case. NOTE: Screw torque force = 2.55~3.45kgf.cm Figure 5-97.
Page 186 Install the thermal module (see Thermal Module Installation on page 5-26). Install the fan modules (see Fan Module Installation on page 5-30). Table 5-15. Mainboard Screws Screw Name Screw Type Torque Quantity M 2.0 x 4.0 1.8~2.2kgf.cm 1 (Mainboard) M 2.5 x 6.0 2.55~3.45kgf.cm 2 (LCD Hinge) Service and Maintenance...
Page 187: Lcd Bezel Removal
LCD Bezel Removal Prerequisite: LCD Module Removal on page 5-48  Pry the LCD bezel from the upper side to release latches. Figure 5-98. Removing the LCD Bezel (1 of 4) While pushing the inner parts of the LCD bezel outwards, slightly bend the outer parts of the LCD bezel inwards to release the right side latches.
Page 188 While pushing the inner parts of the LCD bezel outwards, slightly bend the outer parts of the LCD bezel inwards to release the left side latches. Figure 5-100. Removing the LCD Bezel (3 of 4) Continue to pry the bottom side latches and remove the bezel. Figure 5-101.
Page 189: Lcd Bezel Installation
LCD Bezel Installation Align and install the LCD bezel onto both sides of the hinges. Make sure the eDP cable and the WLAN antenna cables are routed through the LCD hinge caps. Figure 5-102. Installing the LCD Bezel (1 of 3) Making sure the cables would not get caught, press the left and right side latches to install the LCD bezel.
Page 190 Press firmly to secure the LCD bezel latches. Figure 5-104. Installing the LCD Bezel (3 of 3) Install the LCD module (see LCD Module Installation on page 5-51). Service and Maintenance 5-67...
Page 191: Cmos And Dual Microphone Module Removal
CMOS and Dual Microphone Module Removal Prerequisite: LCD Bezel Removal on page 5-64  Disconnect the eDP cable from the CMOS and dual microphone module connector. Then unroute the eDP cable from the cable guides on the LCD cover. Figure 5-105. Disconnecting the eDP Cable Pry to remove the CMOS and dual microphone module from its slot on the LCD cover.
Page 192 Carefully remove the two (2) microphone rubbers from the CMOS and dual microphone module. Figure 5-107. Removing the Microphone Rubbers Service and Maintenance 5-69...
Page 193: Cmos And Dual Microphone Module Installation
CMOS and Dual Microphone Module Installation Install the two (2) microphone rubbers onto their respective slots on the CMOS and dual microphone module. Figure 5-108. Installing the Microphone Rubbers By aligning with the guide pins, install the CMOS and dual microphone module into its slot on the LCD cover.
Page 194 Route the eDP cable through the cable guides on the LCD cover and connect the eDP cable to the CMOS and dual microphone module connector. Figure 5-110. Connecting the eDP Cable Install the LCD bezel (see LCD Bezel Installation on page 5-66). Service and Maintenance 5-71...
Page 195: Lcd Panel Removal
LCD Panel Removal Prerequisite: LCD Bezel Removal on page 5-64  Unroute the auxiliary antenna cable and the eDP cable from the cable guides on the bottom and left sides of the LCD cover. Figure 5-111. Unrouting the Cables 5-72 Service and Maintenance...
Page 196 Continue unrouting the auxiliary antenna cable and the eDP cable from the top side cable guides. Disconnect the eDP cable from the CMOS and dual microphone module connector. Figure 5-112. Unrouting and Disconnecting Cables Unroute the auxiliary antenna cable from the bottom and right side cable guides. Figure 5-113.
Page 197 Unroute the auxiliary antenna cable from the upper side cable guides. Figure 5-114. Unrouting the Auxiliary Antenna Cable (2 of 2) Unroute the main antenna cable from the bottom and left side cable guides. Figure 5-115. Unrouting the Main Antenna Cable 5-74 Service and Maintenance...
Page 198 Remove the six (6) screws from the LCD hinges and two (2) screws from the LCD brackets. Figure 5-116. Removing the Screws Remove the LCD hinges from the LCD cover. Figure 5-117. Removing the LCD Hinges Service and Maintenance 5-75...
Page 199 Carefully flip the LCD panel to access the eDP cable connector. Figure 5-118. Flipping the LCD Panel Detach the mylar from the eDP cable connector. Figure 5-119. Detaching the Mylar 5-76 Service and Maintenance...
Page 200 Disengage the eDP cable latch. Figure 5-120. Disengaging the Latch Disconnect the eDP cable from the LCD panel connector. Figure 5-121. Disconnecting the eDP Cable Service and Maintenance 5-77...
Page 201 Pry slightly to access the double-sided mounting tape underneath the LCD brackets. Then pull to detach the double-sided mounting tape from the LCD cover. Repeat the same procedure to remove the double-sided mounting tape on another side of the LCD panel. Figure 5-122.
Page 202: Lcd Panel Installation
LCD Panel Installation Attach the double-sided mounting tapes on both LCD brackets and press each tape for about 30 seconds. NOTE: Make sure to apply the double-sided mounting tapes onto the designated slots as shown in the below illustration. Figure 5-124. Attaching the Double-sided Mounting Tapes Align by the guide pins and then install the LCD brackets to the LCD panel.
Page 203 Attach the two (2) screws to secure the LCD brackets to the LCD panel. NOTE: Screw torque force = 1.8~2.2kgf.cm Figure 5-126. Securing the Screws Align by the guide pins and then install the LCD hinges into their slots on the LCD cover. Figure 5-127.
Page 204 Attach the six (6) screws to secure the LCD hinges in place. NOTE: Screw torque force = 2.55~3.45kgf.cm Figure 5-128. Securing the Screws Connect the eDP cable to the LCD panel connector. Figure 5-129. Connecting the eDP Cable Service and Maintenance 5-81...
Page 205 Secure the eDP cable latch. Figure 5-130. Securing the Latch Attach the mylar to secure the eDP cable in place. Figure 5-131. Attaching the Mylar 5-82 Service and Maintenance...
Page 206 Place the LCD alignment 0.5mm mylars at the designated locations on the upper, right, and left sides of the LCD cover. Then peel off the protective film from the double-sided mounting tapes. Starting from the upper and right sides where the 0.5mm mylars are positioned, carefully place the LCD panel on the LCD cover.
Page 207 Route the auxiliary antenna cable through the upper side cable guides. Figure 5-134. Routing the Auxiliary Antenna Cable (1 of 2) Continue routing the auxiliary antenna cable through the right and bottom side cable guides. Figure 5-135. Routing the Auxiliary Antenna Cable (2 of 2) 5-84 Service and Maintenance...
Page 208 Route the eDP cable through the upper cable guides on the LCD cover and connect the eDP cable to the CMOS and dual microphone module connector. Figure 5-136. Connecting and Routing the eDP Cable Route the eDP cable through the left and bottom side cable guides. Figure 5-137.
Page 209: Lcd Hinges Removal
Table 5-16. LCD Panel Screws Screw Name Screw Type Torque Quantity M 2.5 x 2.5 2.55~3.45kgf.cm 6 (LCD Hinges) M 2.0 x 2.5 1.8~2.2kgf.cm 2 (LCD Bracket) 5-86 Service and Maintenance...
Page 210: Wlan Antenna Removal
WLAN Antenna Removal Prerequisite: LCD Panel Removal on page 5-72  Detach the auxiliary antenna from the LCD cover. Figure 5-138. Detaching the Auxiliary Antenna Detach the main antenna from the LCD cover. Figure 5-139. Detaching the Main Antenna Service and Maintenance 5-87...
Page 211: Wlan Antenna Installation
WLAN Antenna Installation By aliging with the guide pins, attach the main antenna onto its slot on the LCD cover. Figure 5-140. Attaching the Main Antenna By aliging with the guide pins, attach the auxiliary antenna onto its slot on the LCD cover. Figure 5-141.
Page 212: Field Replaceable Unit List
CHAPTER Field Replaceable Unit List FRU (Field Replaceable Unit) List ......6-2 Exploded Diagram ..........6-3 Main Assembly .
Page 213: Chapter 6. Fru (Field Replaceable Unit) List
FRU (Field Replaceable Unit) List This chapter provides the FRU (Field Replaceable Unit) listing in global configurations for the Aspire 3 A315-44. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization). NOTE: When ordering FRU parts, check the most up-to-date information available on the regional web or channel.
Page 214: Exploded Diagram
Exploded Diagram Main Assembly (KN.01K0D.005) 8 Figure 6-1. Main Assembly Exploded Diagram Table 6-1. Main Assembly Exploded Diagram Description Acer P/N LOWERCASE ASSY - BLACK 60.K6WN2.001 IO BOARD 55.K3MN2.001 FFC CABLE FOR IO BOARD 50.K3MN2.001 23.K6WN2.001 THERMAL MODULE - UMA NC.26111.0CB...
Page 215 Description Acer P/N Memory HYNIX SO-DIMM DDRIV 3200 16GB KN.16G0G.036 HMAA2GS6CJR8N-XN LF+HF 1024*16 RG C-die Flash Disk MICRON SSD NAND 1024GB Micron 2450 KN.01K04.005 1024GB MTFDKBA1T0TFK-1BC15ABYY LF+HF Mainboard A315-44P AMD RYZEN R75700U UMA NB.KSJ11.001 Battery PANASONIC Typ.41Wh 3550mAh 3S1P AP19B5K KT.00305.011...
Page 216: Upper Case Assembly
TOUCHPAD ASSY SILVER - ELANTECH NC.24611.06Z 56.K6WN2.001 FFC CABLE FOR TOUCHPAD 50.K3MN2.002 TOUCHPAD CONDUCTIVE TAPE 47.K3MN2.002 UPPERCASE ASSY - SILVER W/NBL Keyboard QV05T_A10B QV05T Internal 15 Standard 99KS Black US International acer 6B.K6WN2.001 legend, texture, Power Icon(NK.I1513.1QQ,NK.I1517.0NK,NK.I151S.0EM) FRU (Field Replaceable Unit) List...
Page 217: Lcd Assembly
LCD Assembly Figure 6-3. LCD Assembly Exploded Diagram Table 6-3. LCD Assembly Exploded Diagram Description Acer P/N LCD BEZEL ASSY - BLACK 60.K6WN2.003 LED LCD Panel LPL 15.6"W FHD None Glare LP156WFH- SPD5 LF 250nit 25ms 700:1 (eDP, Value IPS,narrow, 3.2mm KL.15608.049...
Page 218 Description Acer P/N Camera CHICONY HD Camera CNFLH34 GC1009 RTS5855 KS.0HD06.032 1L3B059F2(BG) ZTS6735 TNR LCD COVER ASSY - SILVER 60.K6WN2.002 FRU (Field Replaceable Unit) List...
Page 219 FRU List Table 6-4. FRU List Category Acer Description Acer P/N ADAPTER Adapter DELTA ADP-45FE FD 45W 3PHY KP.04501.017 (1.1x3.0x7.7) Brick 19V/2.37A Black Adapter LITE-ON PA-1450-26A3 45W 3PHY KP.04503.011 (1.1x3.0x7.7) Brick 19V/2.37A Black Adapter Chicony Power A045R072P 45W 3PHY KP.0450H.013 (1.1x3.0x7.7) Brick 19V/2.37A Black...
Page 220 Category Acer Description Acer P/N CABLE FFC CABLE FOR IO BOARD 50.K3MN2.001 FFC CABLE FOR TOUCHPAD 50.K3MN2.002 FFC CABLE FOR FINGERPRINT 50.K3LN2.001 POWER CORD 1M BLACK SOUTH AFRICA - 27.HEEN2.001 POWER CORD 1M BLACK BLACK AUSTRALIA 27.Q28N2.002 POWER CORD 1M BLACK EU 27.Q28N2.003...
Page 221 Category Acer Description Acer P/N ANTENNA WLAN MAIN 50.K6WN2.002 ANTENNA WLAN AUX 50.K6WN2.003 LCD EDP CABLE 50.K3MN2.005 CAMERA Camera CHICONY HD Camera CNFLH34 KS.0HD06.032 GC1009 RTS5855 1L3B059F2(BG) ZTS6735 TNR Camera Tech-Front HD Camera YHVC OV9734 KS.0HD0Q.018 SPCA2112N 1L3B059F1(BG) ZTS6735 TNR...
Page 222 Category Acer Description Acer P/N LCD BRACKET - L 33.K6WN2.004 LCD BRACKET - R 33.K6WN2.005 23.K6WN2.001 FAN FOR SLIM SKU 23.K6SN2.001 HEATSINK THERMAL MODULE - UMA NC.26111.0CB Flash Disk MICRON SSD NAND 1024GB Micron 2450 1024GB MTFDKBA1T0TFK-1BC15ABYY KN.01K04.005 LF+HF Flash Disk KINGSTON SSD NAND 128GB KN.12807.034...
Page 223 KN.5120B.043 2280 PM9B1 MZVL4512HBLU-00BTW LF+HF KEYBOARD ASSEMBLY UPPERCASE ASSY - SILVER W/NBL Keyboard QV05T_A10B QV05T Internal 15 Standard 99KS Black US International acer legend, texture, Power 6B.K6WN2.001 Icon(NK.I1513.1QQ,NK.I1517.0NK,NK.I151S.0EM UPPERCASE ASSY - SILVER W/NBL Keyboard QV05T_A10B QV05T Internal 15 Standard 99KS Black Greek acer legend, texture, Power 6B.K6WN2.002...
Page 224 Category Acer Description Acer P/N UPPERCASE ASSY - SILVER W/NBL Keyboard QV05T_A10B QV05T Internal 15 Standard 99KS Black US International w/ Hebrew acer legend, 6B.K6WN2.006 texture, Power Icon(NK.I1513.1QR,NK.I1517.0NL,NK.I151S.0EN UPPERCASE ASSY - SILVER W/NBL Keyboard QV05T_A10B QV05T Internal 15 Standard 99KS 6B.K6WN2.007...
Page 225 Acer P/N UPPERCASE ASSY - SILVER W/NBL Keyboard QV05T_A10B QV05T Internal 15 Standard 100KS 6B.K6WN2.015 Black Swiss/G acer legend, texture, Power Icon(NK.I1513.1RA,NK.I1517.0P5,NK.I151S.0F6) UPPERCASE ASSY - SILVER W/NBL Keyboard QV05T_A10B QV05T Internal 15 Standard 100KS Black Belgium acer legend, texture, Power 6B.K6WN2.016...
Page 226 NBL Keyboard QV05T_A10B QV05T Internal 15 Standard 99KS Black US International acer 6B.K6YN2.001 legend, texture, Power Icon(NK.I1513.1QQ,NK.I1517.0NK,NK.I151S.0EM UPPERCASE ASSY - MOONSTONE PURPLE W/ NBL Keyboard QV05T_A10B QV05T Internal 15 Standard 99KS Black Greek acer legend, texture, 6B.K6YN2.002 Power Icon(NK.I1513.1QJ,NK.I1517.0ND,NK.I151S.0EG 6-15 FRU (Field Replaceable Unit) List...
Page 227 Category Acer Description Acer P/N UPPERCASE ASSY - MOONSTONE PURPLE W/ NBL Keyboard QV05T_A10B QV05T Internal 15 Standard 99KS Black Arabic acer legend, texture, 6B.K6YN2.003 Power Icon(NK.I1513.1QG,NK.I1517.0NB,NK.I151S.0EE UPPERCASE ASSY - MOONSTONE PURPLE W/ NBL Keyboard QV05T_A10B QV05T Internal 15 Standard 99KS Black Traditional Chinese acer 6B.K6YN2.004...
Page 228 6B.K6YN2.012 acer legend, texture, Power Icon(NK.I1513.1QT,NK.I1517.0NN,NK.I151S.0EP) UPPERCASE ASSY - MOONSTONE PURPLE W/ NBL Keyboard QV05T_A10B QV05T Internal 15 Standard 100KS Black UK acer legend, texture, 6B.K6YN2.013 Power Icon(NK.I1513.1RC,NK.I1517.0P7,NK.I151S.0F8) UPPERCASE ASSY - MOONSTONE PURPLE W/ NBL Keyboard QV05T_A10B QV05T Internal 15 Standard 100KS Black German acer legend, 6B.K6YN2.014...
Page 229 Category Acer Description Acer P/N UPPERCASE ASSY - MOONSTONE PURPLE W/ NBL Keyboard QV05T_A10B QV05T Internal 15 Standard 100KS Black French acer legend, 6B.K6YN2.019 texture, Power Icon(NK.I1513.1R0,NK.I1517.0NV,NK.I151S.0EW UPPERCASE ASSY - MOONSTONE PURPLE W/ NBL Keyboard QV05T_A10B QV05T Internal 15 Standard 100KS Black Hungarian acer legend, 6B.K6YN2.020...
Page 230 Standard 99KS Black US International acer 6B.K6XN2.001 legend, texture, Power Icon(NK.I1513.1QQ,NK.I1517.0NK,NK.I151S.0EM UPPERCASE ASSY - WILLOW GREEN W/NBL Keyboard QV05T_A10B QV05T Internal 15 Standard 99KS Black Greek acer legend, texture, 6B.K6XN2.002 Power Icon(NK.I1513.1QJ,NK.I1517.0ND,NK.I151S.0EG UPPERCASE ASSY - WILLOW GREEN W/NBL Keyboard QV05T_A10B QV05T Internal 15 Standard 99KS Black Arabic acer legend, texture, 6B.K6XN2.003...
Page 231 Standard 99KS Black Thailand acer legend, 6B.K6XN2.007 texture, Power Icon(NK.I1513.1QP,NK.I1517.0NJ,NK.I151S.0EL) UPPERCASE ASSY - WILLOW GREEN W/NBL Keyboard QV05T_A10B QV05T Internal 15 Standard 99KS Black Korean acer legend, texture, 6B.K6XN2.008 Power Icon(NK.I1513.1QK,NK.I1517.0NE,NK.I151S.0EH UPPERCASE ASSY - WILLOW GREEN W/NBL Keyboard QV05T_A10B QV05T Internal 15 Standard 99KS Black Ukrainian acer legend, 6B.K6XN2.009...
Page 232 Standard 99KS Black US International w/ Bulgaria 6B.K6XN2.012 acer legend, texture, Power Icon(NK.I1513.1QT,NK.I1517.0NN,NK.I151S.0EP) UPPERCASE ASSY - WILLOW GREEN W/NBL Keyboard QV05T_A10B QV05T Internal 15 Standard 100KS Black UK acer legend, texture, 6B.K6XN2.013 Power Icon(NK.I1513.1RC,NK.I1517.0P7,NK.I151S.0F8) UPPERCASE ASSY - WILLOW GREEN W/NBL Keyboard QV05T_A10B QV05T Internal 15 Standard 100KS Black German acer legend, 6B.K6XN2.014...
Page 233 Category Acer Description Acer P/N UPPERCASE ASSY - WILLOW GREEN W/NBL Keyboard QV05T_A10B QV05T Internal 15 Standard 100KS Black Norwegian acer legend, 6B.K6XN2.021 texture, Power Icon(NK.I1513.1R5,NK.I1517.0P0,NK.I151S.0F1) UPPERCASE ASSY - WILLOW GREEN W/NBL Keyboard QV05T_A10B QV05T Internal 15 Standard 100KS Black Portuguese acer legend, 6B.K6XN2.022...
Page 234 6B.K6SN2.001 legend, texture, Power Icon(NK.I1513.1QQ,NK.I1517.0NK,NK.I151S.0EM UPPERCASE ASSY FOR UMA SLIM - SILVER W/ NBL Keyboard QV05T_A10B QV05T Internal 15 Standard 99KS Black Greek acer legend, texture, 6B.K6SN2.002 Power Icon(NK.I1513.1QJ,NK.I1517.0ND,NK.I151S.0EG UPPERCASE ASSY FOR UMA SLIM - SILVER W/ NBL Keyboard QV05T_A10B QV05T Internal 15 Standard 99KS Black Arabic acer legend, texture, 6B.K6SN2.003...
Page 235 6B.K6SN2.007 texture, Power Icon(NK.I1513.1QP,NK.I1517.0NJ,NK.I151S.0EL) UPPERCASE ASSY FOR UMA SLIM - SILVER W/ NBL Keyboard QV05T_A10B QV05T Internal 15 Standard 99KS Black Korean acer legend, texture, 6B.K6SN2.008 Power Icon(NK.I1513.1QK,NK.I1517.0NE,NK.I151S.0EH UPPERCASE ASSY FOR UMA SLIM - SILVER W/ NBL Keyboard QV05T_A10B QV05T Internal 15 Standard 99KS Black Ukrainian acer legend, 6B.K6SN2.009...
Page 236 6B.K6SN2.017 texture, Power Icon(NK.I1513.1QY,NK.I1517.0NT,NK.I151S.0EU) UPPERCASE ASSY FOR UMA SLIM - SILVER W/ NBL Keyboard QV05T_A10B QV05T Internal 15 Standard 100KS Black Italian acer legend, texture, 6B.K6SN2.018 Power Icon(NK.I1513.1R3,NK.I1517.0NY,NK.I151S.0EZ) UPPERCASE ASSY FOR UMA SLIM - SILVER W/ NBL Keyboard QV05T_A10B QV05T Internal 15 Standard 100KS Black French acer legend, 6B.K6SN2.019...
Page 237 Category Acer Description Acer P/N UPPERCASE ASSY FOR UMA SLIM - SILVER W/ NBL Keyboard QV05T_A10B QV05T Internal 15 Standard 100KS Black Spanish acer legend, 6B.K6SN2.023 texture, Power Icon(NK.I1513.1R8,NK.I1517.0P3,NK.I151S.0F4) UPPERCASE ASSY FOR UMA SLIM - SILVER W/ NBL Keyboard QV05T_A10B QV05T Internal 15 Standard 100KS Black Turkish acer legend, 6B.K6SN2.024...
Page 238 Acer P/N UPPERCASE ASSY FOR UMA SLIM - SILVER W/ NBL Keyboard QV05T_A10B QV05T Internal 15 6B.K6SN2.032 Standard 103KS Black Japanese acer legend, texture, Power Icon(NK.I1513.1RD,,) LCD PANEL LED LCD Panel LPL 15.6"W FHD None Glare LP156WFH-SPD5 LF 250nit 25ms 700:1 (eDP, KL.15608.049...
Page 239 Category Acer Description Acer P/N Memory MICRON SO-DIMM DDRIV 3200 8GB KN.8GB04.057 MTA8ATF1G64HZ-3G2R1 LF+HF 1anm, Z41C Memory SAMSUNG SO-DIMM DDRIV 3200 8GB KN.8GB0B.067 M471A1K43EB1-CWE LF+HF 1024*8 1znm E-die Memory HYNIX SO-DIMM DDRIV 3200 8GB KN.8GB0G.073 HMAA1GS6CJR6N-XN LF+HF 1024*16 RG C-die Memory A-DATA SO-DIMM DDRIV 3200 4GB KN.4GB0C.032...
Page 240 Category Acer Description Acer P/N WLAN Wireless LAN MEDIATEK 802.11ax Bluetooth FM KE.11X0M.001 MT7921LE WiFi 6 2x2 AX+BT M.2 2230 Wireless LAN AMD Wi-Fi 6E BT5.2 KE.WF60A.001 MT7922_RZ616 AMD 2x2 M.2 2230 PCIe Wireless LAN AZUREWAVE Wi-Fi 6E BT5.2 MT7902_AW-XB552NF Mediatek 1x1 M.2 2230 KE.WF60Z.001...
Page 241: Screw List
Screw List Table 6-5. Screw List CATEGORY Description Part No. SCREWS SCREW 2.0D 2.5L K 5D 0.5T NI NL 86.H14N2.001 SCREW 2.5D 2.5L K 8D 0.6T ZK NL 86.H14N2.002 SCREW 2.5D 6.0L K 4.6D NI NL 86.H14N2.003 SCREW M M 2.0D 4.0L K 4.6D BNI NL 86.Q99N2.001 SCREW 2D 2.3L K 7D 0.5T ZK NL 86.A1DN2.001...
Page 242 Aspire 3 A315-44 ........
Page 243: Chapter 7. Test Compatible Components
Test Compatible Components This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its ® system functions are tested under Windows 10 environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests.
Page 244 Vendor Type Description Part No. 60016453 Adapter Chicony Power A065R178P CHICONY 65W_3phy 65W 3PHY (1.1x3.0x7.7) Brick 19V/ KP.0650H.013 POWER 3.42A Black 60035715 Adapter DELTA ADP-65DE BH 65W 65W_3phy DELTA- 3PHY (1.1x3.0x7.7) Brick 19V/3.42A KP.06501.015 INDIA BLACK SINGAPORE Black AUDIO CODEC Realtek 10004786 ALC256M-CG...
Page 245 Vendor Type Description Part No. C COVER Moonstone 10001012 Purple 15 Compal C cover Moonstone Purple 15 NC.21011.1AB COMPAL PC+ABS PC+ABS Painting Painting Pure Silver 15 10001012 Compal C cover Pure Silver 15 PC+ABS NC.21011.0V3 COMPAL PC+ABS Painting Painting Willow Green 10001012 Compal C cover Willow Green 15 15 PC+ABS...
Page 246 Vendor Type Description Part No. DIGITAL MICROPHONE 10000981 MISC Dual Digital Mic (Built on Camera Digital Mic NC.26711.001 (END USER) Module) FINGERPRINT FP on 10000981 MISC MISC FP on Touchpad NC.22011.001 Touchpad Flash Disk MICRON SSD NAND 60002050 1024GB Micron 2450 1024GB F801024PM4 KN.01K04.005 MICRON SG...
Page 247 HFM256GD3JX016N LF+HF KEYBOARD Phantom KB CHICONY 10001044 QV05P_A10B QV05P_A10BWL QV05P Internal 15 NK.I1513.1NH CHICONY Standard Black Acer legend White BL, indicator LED, Power ICON Phantom KB DARFON 60004864 QV05P_A10B QV05P_A10BWL QV05P Internal 15 NK.I1517.0MB DARFON Standard Black Acer legend White BL,...
Page 248 Vendor Type Description Part No. LED LCD Panel LPL 15.6"W FHD N15.6FHDSU None Glare LP156WFH-SPD5 LF 60003089 LG KL.15608.049 PILB 250nit 25ms 700:1 (eDP, Value IPS,narrow, 3.2mm max) LED LCD Panel CMI 15.6"W FHD 60031663 CMI N15.6FHDSU None Glare N156HCA-EAB C2 LF KL.1560D.042 STSP BRANCH PILB...
Page 249 Vendor Type Description Part No. Memory A-DATA SO-DIMM DDRIV 60001955 A- SO4GBIV 3200 4GB AO1P32NC4U1-BIES KN.4GB0C.032 DATA LF+HF MI-Z41C8, MFR 10000981 MISC Memory SO-DIMM DDRIV 8GB SO8GBIV KN.8GB00.010 (END USER) Dummy LF+HF Dummy Memory MICRON SO-DIMM DDRIV 60002050 SO8GBIV 3200 8GB MTA8ATF1G64HZ-3G2R1 KN.8GB04.057 MICRON SG LF+HF 1anm, Z41C...
Page 250 Vendor Type Description Part No. WIFI ANTENNA 60057854 PIFA 2019 Galtronics PIFA Antenna Galtronic NC.23511.00U GALTRONICS Galtronics PIFACommon Type 2019 WIRELESS LAN Wireless LAN Bluetooth 2x2 AC 10000105 WNC 2x2 AC+BT KE.11D0N.001 Dummy 10000981 MISC Wireless LAN Wi-Fi 6E 2x2 AX 6E 2x2 2x2 AX+BT 6E KE.WF60N.011 (END USER)
Page 251 CHAPTER Online Support Information Online Support Information ....... .8-2 Introduction ........... . 8-2...
Page 252: Chapter 8. Online Support Information
This section describes online technical support services available to help users repair their Acer Systems. For distributors, dealers, ASP or TPM, please refer the technical queries to a local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d.

Acer Aspire 3 A315-44 Service Manual

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