ChefMaster HEB632 Troubleshooting Manual

Troubleshooting Guide - Appliance unplugged and clean.
Unit not working / dead
Mixer fails to operate
Mixer is noisy
Mixer loses power
Motor Overheating
Oil on planetary shaft
Tool stuck on planetary shaft
Mixer gearing issues
If fault persists, please contact your approved maintenance and repair contractor.
If unit is under warranty, please contact your distributor
HEB632 / 633 / 634
Chefmaster Planetary Mixers
Check/replace the plug fuse.
Check socket and mains power supply are working and switched on.
Check power cable and plug for condition
Ensure all mixer components are installed correctly
Check micro switches / safety interlocks are engaged
Check bowl guard are positioned correctly, restart
Transmission belt may need replacing - contact approved service
agent.
Check gear is engaged correctly
Check bowl and tools are correctly installed
Ensure mixer is installed on a even/level work surface.
Bearings may need to be replaced - contact approved service agent
Gearbox may be damaged - contact approved service agent
Gearbox may need re-lubrication - contact approved service agent
Check mixer is not overloaded with ingredients (see capacity table)
Check speed is suitable for ingredients processing (see gearing table)
Transmission belt may need replacing - contact approved service
agent.
Main shaft may need replacing - contact approved service agent
Check mixer is not overloaded with ingredients (see capacity table)
Check supply voltage.
Oil seal may need to be replaced - contact approved service agent
Main shaft could be damaged - contact approved service agent
Ensure shaft is corrosion free. If corrosion present, please treat with a
suitable product.
Do not change whilst the mixture is operation
HEB632/TS/052024