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Jupiter J4 User Manual

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J4 User Manual
April 3, 2023
A-J4A-000-00, Rev. A

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Summary of Contents for Jupiter J4

  • Page 1 J4 User Manual April 3, 2023 A-J4A-000-00, Rev. A...
  • Page 2 Copyright © 2023 Jupiter Systems Inc. Jupiter Systems owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Jupiter Systems is prohibited. Jupiter Systems® and Jupiter logo® are registered trademarks of Jupiter Systems. New Jupiter logo, Canvas™, Catalyst™, Fusion Catalyst™, Catalyst XL™, Catalyst V™, Catalyst 4K™, CRS-5K™, CRS-4K™, J4™,...

  • Page 3: Table Of Contents

    2.1.1 J4DP Installation........................12 2.1.2 J4HDMI Installation......................13 2.1.3 Network IP Discovery ......................14 2.1.4 Multiple Subnet Support ......................14 2.2 J4 Configuration Software ......................15 2.3 Video Wall Configurations.......................17 2.3.1 2x1 Configuration ........................ 17 2.3.2 3x1 Configuration ........................ 17 2.3.3 4x1 Configuration ........................ 17 2.3.4 5x1 Configuration ........................
  • Page 4 J4 User Manual Table of Contents 3. S HAPTER AFETY ONSIDERATIONS 4. T HAPTER ECHNICAL UPPORT 4.1 Hardware Faults ..........................27 4.2 Technical Assistance........................27 4.3 Contact Information........................27 J4 User Manual...

  • Page 5: Chapter 1. Overview

    Chapter 1 VERVIEW The J4 expands the number of outputs to an existing video wall controller system. A single 4K output stream whether 4K DP or 4K HDMI can be expanded to four 1080P HDMI monitor inputs in various video wall geometries with the J4 models, the J4DP and the J4HDMI.
  • Page 6 Chapter 1: Overview Along with the J4 standalone units, there are also J4DPe and J4HDMIe boards which may be inserted in the Catalyst XL or Catalyst V to provide the same functionality as the J4DP and J4HDMI. Figure 1.2: Architecture of J4 with Catalyst Small and powerful, the J4 video wall processor can be combined with 4K outputs from Jupiter processors to create a large video wall with up to 64 FHD displays.
  • Page 7 Figure 1.4: Rear view The J4 can be used as an independent video wall for signage or can be placed near the video wall to breakout a single 4K input into multiple FHD outputs. • Compatible with J-Series, Catalyst and PixelNet •...

  • Page 8: J4 Shipping Contents

    • Blue • Gray gradient Selects layout. The selected layout is highlighted in the list. The available layouts Layout Configuration depend on your firmware package and can be modified through Jupiter J4 Configura- tion Software REST API. J4 User Manual...
  • Page 9 If the physical buttons on your device have been disabled, press and hold buttons 1 and 2 for 20 seconds to re-enable the buttons. Reset J4 to Factory Settings Press and hold buttons 1 and 3 for five seconds to reset your device to its factory default settings.

  • Page 10: Connectors

    HDMI 2.0 HDMI IN Connect your HDMI cable to your J4 Video Wall Processor unit. Connect the (J4HDMI) other end of the cable to your audio/video source. HDMI Type A...

  • Page 11: Indicators

    Buttons, Connectors and Status Indicators 1.2.3 Indicators Figure 1.7: J4 Front Indicator LEDs Table 1.4: J4 Indicator Descriptions LED(s) Behavior Description No LED (black) Device not powered Green (solid) Device active Green (slow blink) Device rebooting. Green (fast blink) Device selected. (I-am-here feature)
  • Page 12 Chapter 1: Overview Figure 1.8: J4 Rear (LAN Network) Indicator LEDs Table 1.5: J4 LAN Indicator Descriptions LED(s) Behavior Description Network Presence Green (solid) 1 Gbps Network Activity No LED (black) Network activity not detected Network Activity Green (fast blink)

  • Page 13: Specifications

    RGB 8:8:8 (24bit/pixel), YUV 4:4:4, 4:2:2 (8bits/component) Output Color Space RGB 8:8:8 (24bit/pixel) Configuration Features Supported Configurations 2x2 (default), 4x1, 3x1, 2x1, 1x2, 1x3, 1x4 Non-rectangular/artistic video walls support Rotation Yes. Support for 90, 180, 270 degrees Bezel management Clone Mode J4 User Manual...
  • Page 14 192hPa (12,000 meters / 39,370 feet) to 1020hPa (-50 meters / -164 feet) Atmospheric Pressure Accessories Rackmount Kit Rack mount kits provides for 3 J4 units horizontally or 10 vertically in 1RU Certifications Regulatory Certifications cCSAus, FCC Class A, CE, KC, RCM, EAC, RoHS and WEEE...

  • Page 15: Chapter 2. Installation & Configuration

    Chapter 2 & C NSTALLATION ONFIGURATION The J4 expands the number of outputs to an existing video wall controller system. This chapter has the following sections • Section 2.1, Installation on page 12 • Section 2.2, J4 Configuration Software on page 15 •...

  • Page 16: Installation

    Connect your monitors to the HDMI OUT connectors Figure 2.1: J4 HDMI Connectors to Monitors By default the J4 is set up for 2x2 configuration or a 1x1, 1x2, 1x3 or 1x4 by associating the HDMI num- bered port with the numbered monitor as shown above.

  • Page 17: J4Hdmi Installation

    Connect your monitors to the HDMI OUT connectors Figure 2.2: J4 HDMI Connectors to Monitors By default the J4 is set up for 2x2 configuration or a 1x1, 1x2, 1x3 or 1x4 by associating the HDMI num- bered port with the numbered monitor as shown above.

  • Page 18: Network Ip Discovery

    2.1.4 Multiple Subnet Support J4 devices which are in the same subnet are detected through the UPnP (Universal Plug and Play) protocol. If your devices are in different network subnets, you need to validate network discovery in each subnet separately.

  • Page 19: J4 Configuration Software

    J4 Configuration Software simplifies video wall designs and Installations of J4 multi-monitor controllers. The Software works in offline mode to customize configurations of any type and size. Configurations are then uploaded to your physical devices. J4 configuration software enables you to set up your devices in three steps- create, discover and deploy.
  • Page 20 Rename and delete designs, and resize your physical wall. The resize option appears Edit only after your wall has been created. On the right hand side of the J4 Configuration Software interface, you can find these Menu tabs: • Output settings Configure the settings for the outputs of your J4 device.

  • Page 21: Video Wall Configurations

    2.3 Video Wall Configurations Use a single J4 unit to expand your video wall up to 4 displays or use multiple J4 units to expand much more. Following are the possible input resolutions and configurations which can be used with one or two J4 units with various monitor geometries.

  • Page 22: 5X1 Configuration

    • 1x 7680x1080 output from the GPU (as input to one J4 unit) • 1x 3840x1080 output from the GPU (as input to the other J4 unit) Figure 2.9: 6x1 Configuration Option 2 2.3.6 1x2 Configuration For a 1x2 configuration the requirements are...

  • Page 23: 2X2 Configuration

    2x J4 units • 1x 3840x2160 output from the GPU output from the GPU (as input to one J4 unit) • 1x 1920x2160 output from the GPU output from the GPU (as input to the other J4 unit) J4 User Manual...

  • Page 24: 4X2 Configuration

    For 4x2 configuration option 1 the requirements are • 2x J4 units • 2x 7680x1080 outputs from the GPU (as inputs to the J4 units) Figure 2.14: 4x2 Configuration Option 1 For 4x2 configuration option 2 the requirements are •...

  • Page 25: 2X3 Configuration

    For 2x3 configuration option 1 the requirements are • 2x J4 units • 2x2x3 Configuration 1920x3240 outputs from the GPU (as inputs to the J4 units) Figure 2.17: 2x3 Configuration Option 1   For 2x3 configuration option 2 the requirements are •...

  • Page 26: 1X4 Configuration

    For a 2x1 configuration the requirements are • 1x J4 unit • 1x 1920x4320 output from the GPU (as input to the J4 unit) Figure 2.19: 1x4 Configuration   2.3.13 2x4 Configuration For 2x4 configuration option 1 the requirements are •...
  • Page 27 Video Wall Configurations Figure 2.21: 2x4 Configuration Option 2 J4 User Manual...

  • Page 28: Updating Jupiter J4 Firmware

    2.4 Updating Jupiter J4 Firmware The Jupiter J4 Firmware Updater enables you to update the firmware and install the default layouts of your Jupiter J4 products. The J4 configuration Firmware Updater will be in Updater Folder of your J4 Configuration package.

  • Page 29: Safety Considerations

    Don't expose your Jupiter product to rain, water, condensation, or moisture. • Your J4 can become hot while operating. Always turn off your computer, unplug it, then wait for it to cool before touching any of the internal parts of your computer. Allow hot surfaces to cool before touching your Jupiter unit.
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  • Page 31: Technical Support

    4.2 Technical Assistance If you require technical assistance, please contact Jupiter Systems' technical support team. Please provide as much information to the support team about the fault and any steps you have taken in trying to resolve the issue.
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