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Industronic 12 AP 701 Operating Manual

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Operating Manual
Access Panel
12 AP 701
36 AP 701
60 AP 701
84 AP 701
108 AP 701
Doc. no. UMN-302-051-000 • Rev. 1 • EN • 17.08.2012
12 AP 701H
36 AP 701H
60 AP 701H
84 AP 701H
108 AP 701H

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  • Page 1 Operating Manual Access Panel 12 AP 701 12 AP 701H 36 AP 701 36 AP 701H 60 AP 701 60 AP 701H 84 AP 701 84 AP 701H 108 AP 701 108 AP 701H Doc. no. UMN-302-051-000 • Rev. 1 • EN • 17.08.2012...

  • Page 2: Table Of Contents

    Table of Contents Table of Contents About this Operating Manual ....................5 Intended Use........................5 Target Group........................5 Validity..........................5 Other Applicable Documents ....................6 Storage..........................6 Copyright..........................6 Symbols and Typographic Rules ....................7 Typographic Rules ......................7 Wording..........................7 Structure of Safety Messages.....................
  • Page 3 Table of Contents Installing the IP Desktop Intercom Station................ 33 Mounting of Accessories....................33 5.6.1 Mounting the Additional Keypad to the IP Desktop Intercom Station ....33 5.6.2 Mounting the Handset to the IP Desktop Intercom Station ......... 35 Commissioning......................... 37 Safety ..........................
  • Page 4 Table of Contents 7.17 Invoking and Using the Dial Keypad................. 62 Using the Web Interface......................64 Overview ........................... 64 Menu Structure ......................... 65 8.2.1 Access Panel Status Menu ................. 66 8.2.2 Software Update Menu..................66 8.2.3 Device Time Menu....................66 8.2.4 Log Files Menu ....................

  • Page 5: About This Operating Manual

    1 About this Operating Manual About this Operating Manual Intended Use This operating manual is about the Access Panel, the IP desktop intercom station from INDUSTRONIC. Among other things, you will find information on:  Transport and Installation  Commissioning ...

  • Page 6: Other Applicable Documents

    Copyright All information contained in this operating manual as well as product pictures, drawings, technical descriptions shall remain the property of INDUSTRONIC and must not be reproduced without written permission. ® INDUSTRONIC Industrie-Electronic GmbH &...

  • Page 7: Symbols And Typographic Rules

    2 Symbols and Typographic Rules Symbols and Typographic Rules Typographic Rules The following typographic rules and formatting are used in this operating manual: Indicates a pre-condition that needs to be  fulfilled in order to successfully perform the following actions. The number at the beginning of a line indicates 1.

  • Page 8: Structure Of Safety Messages

    2 Symbols and Typographic Rules Structure of Safety Messages Safety messages are separated from the rest of the text with a dividing line above and below. They show a warning symbol in combination with a signal word which indicates the severity of the danger.

  • Page 9: For Your Safety

    3 For Your Safety For Your Safety Sources of Danger and Safety Measures The device has been designed according to the latest state of the art and complies with the applicable safety regulations. Nevertheless, the user or third parties can be exposed to function-related dangers for life and limb during operation, or the device and other material assets can be damaged.
  • Page 10 3 For Your Safety The device can be connected to the electrical mains on the back. Electric Supply Inappropriate connectors can cause a short circuit and damage the device.  Do only use appropriate DC plugs (also see chapter 4.1.3 “Technical Data”, page 13).

  • Page 11: Conformity

    Spare Parts  Do only use accessories and spare parts authorized by INDUSTRONIC.  Thoroughly read and always observe the safety messages and the technical data of accessories and spare parts.

  • Page 12: Product Description

    Intended Use The Access Panel, the IP desktop intercom station from INDUSTRONIC, has been designed according to the latest state of the art and complies with the applicable safety regulations. Nevertheless, it can pose hazards for users or third parties who do not use it properly or as intended.

  • Page 13: Technical Data

    4 Product Description 4.1.3 Technical Data Mechanical Data Width x height x depth 267 mm x 80 mm x 242 mm " x 3 " x 9 ") Weight Approx. 2.5 kg (approx. 5.51 lb) Color RAL 9011 (graphite black) Electrical Data Power supply PoE according to 802.3af, 15 W...

  • Page 14: Type Plate

    4 Product Description Environmental Requirements and Standards Ambient temperature during -10 °C to +50 °C (14 °F to 122 °F) operation Relative humidity Max. 95 % (non-condensing) Degree of protection IP41 IEC / EN 61000-6-2 IEC / EN 61000-6-4 Microphone monitoring DIN EN 60849 according to ...

  • Page 15: Scope Of Supply

    Check the scope of supply for completeness. In case of any deviations, contact the manufacturer. The scope of supply includes:  1 x Access Panel (12 AP 701 series)  1 x patch cable  1 x Quick Start Guide...

  • Page 16: Device Overview

    4 Product Description Device Overview 4.4.1 Front Side 12 11 Left loudspeaker Device status LED Green light: no device error Yellow light: device error Additional microphone Microphone illuminated ring Off: microphone is inactive Green light: microphone is active Yellow blinking: Microphone failed Gooseneck microphone Operating voltage LED Off: no operating voltage applied, device is out of operation...
  • Page 17 Function button to invoke the dial keypad or to return to the previous view The indicators and the colors described above correspond to the INDUSTRONIC standard. They may vary depending on customer or project requirements. For further information, refer to the relevant functional description supplied with the system documentation of the central exchange unit.

  • Page 18: Back Side

    4 Product Description 4.4.2 Back Side DC power jack for external power supply (PWR) Ethernet port (LAN 1) 9-pin sub-D female connector to connect an external I/O unit (potential-free inputs and outputs) or a booster amplifier (AUX) Reset button (RST) The reset button is used to reboot the intercom station if the touch display or the integrated web interface does not respond.

  • Page 19: Bottom Side

    4 Product Description 4.4.3 Bottom Side Flat ribbon cable connector for additional keypad (covered by the cover plate when delivered) Type plate Flat ribbon cable connector for handset (covered by the cover plate when delivered) 4.4.4 Touch Display The integrated touch display responds to pressure. As it is no multi- touch display, it responds only to one touch at a time.
  • Page 20 4 Product Description Figure 4-1: Touch display with exemplary key assignment The status bar is located at the top of the screen. Status Bar Indication of different icons (see chapter 4.4.5 "Indicators and Signaling", page 23) Name of the IP desktop intercom station Date and Time Are automatically adopted from the central exchange unit.
  • Page 21 4 Product Description Figure 4-3: Text field (displays the calling subscriber) There are display buttons arranged on the touch display. They are Display Buttons framed by thin and light lines with rounded corners. Figure 4-4: Display buttons (example without labeling) They are labeled with a project-specific and function-specific text which indicates the corresponding function (Figure 4-5).
  • Page 22 4 Product Description Use your finger to operate the touch display. Tap the desired display Using the Touch button to select an action or a function. For some actions and Display functions, you have to tap the display button with your finger and hold it for a short time in order to activate them (also see chapter 4.4.7 "Key Modes", page 25).

  • Page 23: Indicators And Signaling

    4 Product Description 4.4.5 Indicators and Signaling The LEDs on the front of the device indicate the following information: LEDs on the Front of the Device The indication of the LEDs on the front of the device may vary depending on customer and project requirements. For further information, refer to the relevant functional description supplied with the system documentation of the communication system.

  • Page 24: Mechanical Keys And Function Keys

    4 Product Description For further information on the customer and project- specific meaning of the indication, refer to the relevant functional description supplied with the system documentation of the central exchange unit. Available Colors Green Purple Cyan Blue Magenta Yellow Table 4-3: Colors on the display buttons Available Blinking Sequences Continuous light...

  • Page 25: Key Modes

    4 Product Description 4.4.7 Key Modes The display buttons and mechanical keys on the device can initiate functions in two different ways. In the Trigger key mode, the function is only activated for the duration Trigger of the keypress. In the Toggle key mode, the function is activated after Toggle tapping/pressing the key once.

  • Page 26: Product Types And Accessories

    Thus a total of 108 mechanical keys is possible. Figure 4-8: Product type 108 AP 701H (maximum expandability) Type Article No. Handset Basic Device Additional Keypad 12 AP 701 302-051-000 36 AP 701 302-051-100 60 AP 701 302-051-200 84 AP 701 302-051-300 108 AP 701...

  • Page 27: Touch Display Templates

    4 Product Description 4.5.2 Touch Display Templates In addition to the 10 product types, there are 4 different templates available to expand the number of buttons on the touch display. On template 1 to 3, the display buttons are assigned as follows: Key to invoke the dial keypad or to return to the previous view Speak, Answer, Activate, Confirm function button (depending on the context and function)
  • Page 28 4 Product Description Figure 4-9: Template 1 Template 2 provides a maximum of 6 display layers with a maximum Template 2 of 125 freely programmable display buttons. The 6 left display buttons are used to select the layers and the 5 right buttons are used for pre- defined destinations or functions.
  • Page 29 4 Product Description Template 3 provides a maximum of 10 display layers with up to 205 Template 3 freely programmable display buttons. The 5 upper display buttons on the left are used to select layers and the last button on the left is used to change from the layers 1 to 5 to the layers 6 to 10 and vice versa (in Figure 4-13 Changing Layers).

  • Page 30: Accessories

    4 Product Description 4.5.3 Accessories Handset Type 1 APH 01 Article number 302-050-200 Width x height x 86 mm x 98 mm x 242 mm " x 3 " x 9 ") depth Weight Approx. 0.8 kg (approx. 1.76 lb) Color RAL 9011 (graphite black) Additional Keypad...

  • Page 31: Transport And Installation

    5 Transport and Installation Transport and Installation Safety WARNING Risk of explosion Explosive gases and combustible dusts might ignite outside or inside of the device causing severe explosions and fires.  Do not use the device in potentially explosive areas. WARNING Risk of fire, electric shock, or short-circuit Using the device at an inappropriate operating location can cause...

  • Page 32: Requirements Of The Installation Site

    5 Transport and Installation Requirements of the Installation Site The installation site must comply with the operating conditions. The installation surface must be level and sufficiently stable to be able to bear the weight of the device. Do not expose the device to direct sunlight as it may affect the visibility of the key labeling and the indication.

  • Page 33: Installing The Ip Desktop Intercom Station

    (see chapter 4.2 "Scope of Supply", page 15). If the consignment is incomplete, or if you detect a shipping damage, contact INDUSTRONIC. Place the IP desktop intercom station on a level, sufficiently stable and non-slip surface.
  • Page 34 5 Transport and Installation Place the devices next to each other on the work surface so that the bottom sides face upwards. Ensure that the gooseneck microphone protrudes over the edge of the work surface (Figure 5-2). Unscrew the right cover plate of the IP desktop intercom station (Figure 5-2/1).

  • Page 35: Mounting The Handset To The Ip Desktop Intercom Station

    5 Transport and Installation 5.6.2 Mounting the Handset to the IP Desktop Intercom Station The handset can only be mounted to the left side of the IP desktop intercom station (see also chapter 4.5 "Product Types and Accessories", page 26). Tools ...
  • Page 36 5 Transport and Installation Cover the flat ribbon cable with the connecting plate and screw the devices together (Figure 5-7). Turn the devices.  The handset is mounted. Figure 5-7: Screw the devices together Operating Manual Access Panel 36 / 93 Doc.

  • Page 37: Commissioning

    6 Commissioning Commissioning Safety CAUTION Damage to the device Inappropriate power supply units or patch cables can cause short circuits and can damage the device.  Do only use appropriate power supply units and cables (also see chapter 4.1.3 “Technical Data”, page 13). ...
  • Page 38 6 Commissioning Figure 6-1: Power-over-Ethernet (PoE) connection diagram  The IP desktop intercom station boots. Operating voltage shows a green light. After approx. 20 seconds, the Setup screen (Figure 6-2)  appears. Tap on Setup. The Main Setup menu appears. ...

  • Page 39: Defining Network Settings

    6 Commissioning Defining Network Settings You can automatically retrieve the IP address of the device from the network via DHCP (default) or set it manually. The following pre-conditions must be fulfilled: You are in the Main Setup menu (see chapter 7.1.2 "Main Setup ...

  • Page 40: Defining The Settings For The Connection Of The Central Exchange Unit

    6 Commissioning Defining the Settings for the Connection of the Central Exchange Unit You can either automatically retrieve (default) network data to connect the central exchange unit or manually define them. It is only possible to automatically retrieve the IP address of the central exchange unit if the IP desktop intercom station and the central exchange unit belong to the same IP subnet.

  • Page 41: Assigning The Role On The Network

    You successfully configured a role for the desktop intercom  station using the "Config Manager" software from INDUSTRONIC. You know the network of systems where the central exchange  unit is included, the ID of the central exchange unit to which the IP desktop intercom station is to be assigned, and the ID of the role.
  • Page 42 6 Commissioning The touch display with project-specific key assignment is  displayed.  You assigned a role to the IP desktop intercom station.  For further information on the individual menus, refer to chapter 7.1 "Menu Structure", page 43. Operating Manual Access Panel 42 / 93 Doc.

  • Page 43: Using The Touch Display

    7 Using the Touch Display Using the Touch Display Menu Structure 7.1.1 Overview Operating Manual Access Panel 43 / 93 Doc. no. UMN-302-051-000 • Rev. 1 • EN • 17.08.2012...

  • Page 44: Main Setup Menu

    7 Using the Touch Display 7.1.2 Main Setup Menu Via the Main Setup menu, you invoke all other setting options for the device. You can still receive calls from other stations if the Main Setup menu is displayed. However, you cannot answer calls out of this menu.

  • Page 45: Hardware Inventory Menu

    7 Using the Touch Display Area Description Opens the Additional Information menu which displays further additional information. Return to the Main Setup menu. 7.1.4 Hardware Inventory Menu In the Hardware Inventory menu, you can view the hardware information of the IP desktop intercom station and the connected accessories.

  • Page 46: Network Setup Menu

    7 Using the Touch Display 7.1.6 Network Setup Menu In the Network Setup menu, you can define the network settings. This data is also displayed in the Status Overview menu (see chapter 7.1.5, page 45). Display Button Description Opens the Ethernet Interface 1 (Figure 7-6) menu in which you can configure the Ethernet interface 1 of the IP desktop Figure 7-5: Network Setup menu...
  • Page 47 7 Using the Touch Display Display Button Description Adopts and saves the settings. If you have changed the previous settings, the IP desktop intercom station restarts automatically. Changes apply only after the restart. Return to the Network Setup menu without applying changes and without saving.

  • Page 48: Role Assignment Menu

    7 Using the Touch Display It is only possible to automatically retrieve the IP address of the central exchange unit if the IP desktop intercom station and the central exchange unit belong to the same IP subnet.  For further information on the network settings, refer to chapter 6.3 "Defining Network Settings", page 39.

  • Page 49: Volume Settings Menu

    7 Using the Touch Display  For further information on the role assignment, refer to chapter 6.5 "Assigning the Role on the Network", page 41. 7.1.8 Volume Settings Menu In the Volume Settings menu, adjust the volume of the built-in loudspeaker (Speaker), the gooseneck microphone (Micro.) and the signal tones (Buzzer) and carry out tests on different audio functions.

  • Page 50: Brightness Menu

    7 Using the Touch Display Display Description Button Adjust the corresponding volume by dragging the slider. Increases the volume by 10 % at each tap. Reduces the volume by 10 % at each tap. Return to the Main Setup menu. 7.1.9 Brightness Menu In the Brightness menu, you can adjust the brightness of the LEDs...

  • Page 51: Diagnostics Menu

    7 Using the Touch Display 7.1.10 Diagnostics Menu In the Diagnostics menu, current faults are displayed. You can also view specific diagnostic information and activate different diagnostic functions via the display buttons available. At the same time, you can also view fault messages using the integrated web interface (see chapter 8.7 "Displaying and Downloading the Current Fault and Error Messages", page 71).
  • Page 52 IP desktop intercom station's software component. Only relevant for INDUSTRONIC service engineers. Can only be correctly analyzed by INDUSTRONIC. Opens a menu which shows the current log of the Hardware Abstraction Layer (HAL). Only relevant for INDUSTRONIC service engineers.

  • Page 53: Touchscreen Calibration Menu

    7 Using the Touch Display Display Description Button Opens an input dialog in which you can choose between a restart or a reboot of the IP desktop intercom station. Restart Restarts the application and the Hardware Abstraction Layer (HAL). However, the operating system and the integrated web interface continue to run.

  • Page 54: Invoking The Main Setup Menu

    7 Using the Touch Display Display Description Button Does not turn off the volume of the built-in loudspeakers completely, just turns it down considerably. If enabled, this icon appears on the status bar. Opens an input dialog to adjust the brightness of the LEDs installed in the housing behind the mechanical keys and in the connected additional keypads and the background lighting of the touch...

  • Page 55: Invoking The Settings Layer

    7 Using the Touch Display Enter the PIN code and confirm with OK. The PIN code is "1234" according to the factory settings.  The Main Setup menu is displayed.  For further information on the Main Setup menu, refer to chapter 7.1.2, page 44.

  • Page 56: Displaying Hardware Information

    7 Using the Touch Display Displaying Hardware Information The following pre-condition must be fulfilled: You are in the Main Setup menu (see chapter 7.2 "Invoking the  Main Setup Menu", page 54). Tap on Hardware Inventory in the Main Setup menu. Tap on the desired display button in the Hardware Inventory menu.

  • Page 57: Volume

    7 Using the Touch Display Volume 7.8.1 Setting the Volume via the Settings Layer The following pre-condition must be fulfilled: You are in the Settings Layer (see chapter 7.3 "Invoking the  Settings Layer", page 55). Tap on the Adjust Volume in the Settings Layer. For Speaker, Buzzer or H.

  • Page 58: Setting The Brightness Via The Main Setup Menu

    7 Using the Touch Display 7.9.2 Setting the Brightness via the Main Setup Menu The following pre-condition must be fulfilled: You are in the Main Setup menu (see chapter 7.2 "Invoking the  Main Setup Menu", page 54). Tap on Brightness in the Main Setup menu. Disable the Auto check box if enabled.

  • Page 59: Assigning A New Role

    You successfully configured a role for the desktop intercom  station using the "Config Manager" software from INDUSTRONIC. You know the network of systems where the central exchange  unit is included, the ID of the central exchange unit to which the IP desktop intercom station is to be assigned, and the ID of the role.

  • Page 60: Performing Network Diagnostics

    7 Using the Touch Display Tap on Leave Main Setup. The touch display with project-specific key assignment is  displayed.  You assigned a new role. You can also assign roles using the web interface of the central exchange unit (go to Components > Terminals > Info and click on Details >...

  • Page 61: Restore To Factory Settings

    7 Using the Touch Display 7.14 Restore to Factory Settings You can restore the following values to its factory settings:  Volume of the built-in speakers, the gooseneck microphone and the signal tones  Unmutes the speakers if muting is enabled. ...

  • Page 62: Calibrating The Touch Display

    7 Using the Touch Display Restarting and You can also restart or reboot the IP desktop intercom Rebooting via the station via the integrated web interface (see chapter 8.9 Web Interface "Restarting/Rebooting the IP Desktop Intercom Station", page 72). If the touch display or the web interface does not react, use the reset Restarting and button to reboot the IP desktop intercom station.
  • Page 63 7 Using the Touch Display Microphone illuminated ring shows a green light.  Speak into the gooseneck microphone. Release the Speak button. The target station can now answer. If the target station answers, the name and the ID of the ...

  • Page 64: Using The Web Interface

    8 Using the Web Interface Using the Web Interface Overview The IP desktop intercom station has an integrated web interface. It is accessible independently from the central exchange unit, even if the IP desktop intercom station has no role assigned or the central exchange unit is not available.

  • Page 65: Menu Structure

    8 Using the Web Interface Menu Structure Operating Manual Access Panel 65 / 93 Doc. no. UMN-302-051-000 • Rev. 1 • EN • 17.08.2012...

  • Page 66: Access Panel Status Menu

    Download Downloads the application log of the software application log component. file Only relevant for INDUSTRONIC service engineers. Can only be correctly analyzed by INDUSTRONIC. Operating Manual Access Panel 66 / 93 Doc. no. UMN-302-051-000 • Rev. 1 • EN • 17.08.2012...

  • Page 67: User Administration Menu

    Link Description View application Directly view the application log of the software component on the web interface. Only relevant for INDUSTRONIC service engineers. Can only be correctly analyzed by INDUSTRONIC. Download HAL Downloads the log of the Hardware Abstraction log file Layer (HAL).

  • Page 68: Accessing The Web Interface

    8 Using the Web Interface Accessing the Web Interface The following pre-conditions must be fulfilled: The IP desktop intercom station is in operation (see chapter 6  "Commissioning", page 37). The network configuration set on the IP desktop intercom station ...

  • Page 69: Displaying Status Information

    You informed the operator about the software update.  You obtained a system software for the IP desktop intercom  station approved by INDUSTRONIC. You accessed the web interface (see chapter 8.3, page 68) and  you are logged in as administrator.

  • Page 70: Setting Date And Time

    8 Using the Web Interface You can only upload APU files ("APU" is the abbreviation for "Access Panel Update"). You cannot use other file types, as they would lead to errors. Click on Upload. The file is checked for correctness and completeness. This ...

  • Page 71: Displaying And Downloading The Current Fault And Error Messages

    8 Using the Web Interface Displaying and Downloading the Current Fault and Error Messages You can view fault and error messages or download them as log files for further use. These can be opened using an editor (e. g. Notepad++) or a word ®...

  • Page 72: Restarting/Rebooting The Ip Desktop Intercom Station

    8 Using the Web Interface You changed the administrator password.  To change the password of the user without administrator rights (paneluser): 3.1. For paneluser, click on Change password. 3.2. Enter the old and the new password. 3.3. Confirm with OK. ...

  • Page 73: Taking Screen Shots Of The Touch Display

    8 Using the Web Interface 8.10 Taking Screen Shots of the Touch Display The following pre-condition must be fulfilled: You invoked the desired touch display menu on the IP desktop  intercom station. You accessed the web interface (see chapter 8.3, page 68) and ...

  • Page 74: Cleaning

    9 Cleaning Cleaning WARNING Electrical hazard Coming into contact with live parts can cause injury.  When cleaning, do not put your fingers into the ports and the power jack on the back of the device. CAUTION Damage to the device Do not use detergents on the housing or the touch display, as this will damage to the surface.

  • Page 75: 10 Troubleshooting

    10 Troubleshooting 10 Troubleshooting 10.1 Safety WARNING Electrical hazard Coming into contact with live parts can cause injury.  Isolate all electrical devices before carrying out work on them.  Only qualified staff is allowed to carry out work on electrical devices.

  • Page 76: Measures Prior To And After The Elimination Of Faults

    Yellow blinking: Microphone failed Table 10-1: Indicators on the front of the device The indicators and the colors described above correspond to the INDUSTRONIC standard. They may vary depending on customer or project requirements. For further information, refer to the relevant functional description supplied with the system documentation of the central exchange unit.

  • Page 77: Displaying Current Fault And Error Messages

    10 Troubleshooting 10.2.3 Displaying Current Fault and Error Messages The following pre-condition must be fulfilled: You are in the Main Setup menu (see chapter 7.2 "Invoking the  On the Touch Display Main Setup Menu", page 54). Tap on Diagnostics in the Main Setup menu. Tap on one of the following display buttons: Current Faults, Fault Log, App Log or HAL Log.

  • Page 78: Troubleshooting Tables

    10 Troubleshooting 10.3 Troubleshooting Tables 10.3.1 Indication On the Device Fault/Error Probable Cause Remedy is not No operating voltage Check if the Ethernet interface supports Power available. over Ethernet (PoE). illuminated. If not, use a power adapter (see chapter 6 "Commissioning", page 37).

  • Page 79: Messages And Indication On The Touch Display

    10 Troubleshooting 10.3.2 Messages and Indication on the Touch Display Fault/Error Probable Cause Remedy The message Keine The network connection Check if the central exchange unit is in operation. Verbindung zur between the central Zentrale (No exchange unit and the IP Connection to Server) desktop intercom station is displayed on the...
  • Page 80 10 Troubleshooting Fault/Error Probable Cause Remedy The message Station The connection between Delete the role assignment of the IP desktop has been suspended the central exchange unit intercom station via the web interface of the appears on the touch and the IP desktop central exchange unit.
  • Page 81 10 Troubleshooting Fault/Error Probable Cause Remedy You cannot see your In the Network Setup Check the IP address of the IP desktop intercom desired System menu, the IP address of station and change it if required (see chapter 6.3 Network Identifier, the IP desktop intercom "Defining Network Settings", page 39).
  • Page 82 10 Troubleshooting Fault/Error Probable Cause Remedy Desired role is not The role has already In the web interface of the central exchange unit, displayed for Role been assigned to a check if the desired role has already be assigned Name in the Role different IP terminal (go to Components >...

  • Page 83: Other Faults

    10 Troubleshooting 10.3.3 Other Faults Fault/Error Probable Cause Remedy Date and/or time are not No connection Establish connection between central exchange correctly displayed. between central unit and IP desktop intercom station. Date/time of exchange unit and IP the central exchange unit are automatically desktop intercom adopted for the IP desktop intercom station.

  • Page 84: Fault And Error Messages In The Diagnostics Menu

    10 Troubleshooting Fault/Error Probable Cause Remedy The brightness of the The brightness is not Adjust the touch display and LED brightness (see touch display or of the set properly. chapter 7.9, page 57). LEDs is too low/too high. 10.4 Fault and Error Messages in the Diagnostics Menu The following fault and error messages are displayed in the Diagnostics menu (see chapter 7.1.10 "Diagnostics Menu ", page 51).
  • Page 85 10 Troubleshooting Source/Component Fault/Error Probable Cause Remedy Message BACKUP_ Built-in Additional microphone is Replace the IP desktop MICROPHONE microphone is defective. intercom station. defective. BASEBOARD Mainboard is A hardware fault occurred If it is just a temporary fault, defective. in the device. reboot the IP desktop intercom station (see chapter 7.15 "Restarting/Rebooting...
  • Page 86 10 Troubleshooting Source/Component Fault/Error Probable Cause Remedy Message MICROPHONE(n) Software is The software does not Update the software of the IP incompatible (to support the gooseneck desktop intercom station (see the hardware) microphone. chapter 8.5, page 69). PERIPHERAL_ Mainboard is A hardware fault occurred If it is just a temporary fault, COMPONENT_IF...

  • Page 87: 11 Decommissioning And Storage

    11 Decommissioning and Storage 11 Decommissioning and Storage 11.1 Decommissioning the IP Desktop Intercom Station To decommission the IP desktop intercom station, proceed as follows: Isolate the IP desktop intercom station and remove all cables. Demount the accessories (see chapter 11.2 "Demounting the Additional Keypad", page 87 and 11.3 "Demounting the Handset", page 88).

  • Page 88: Demounting The Handset

    11 Decommissioning and Storage 11.3 Demounting the Handset Tools  Phillips head screwdriver required: To demount a connected handset, proceed as follows: WARNING Electrical hazard. Ensure that the IP desktop intercom station is isolated from power supply and that all cables are removed.

  • Page 89: 12 Disposal

    12 Disposal 12 Disposal 12.1 Disposing of the Packaging The packaging is an essential part of the product. It protects the device from damage during transport. Dispose of the packaging at local facilities (e.g. waste paper collection, recycling bin, recycling depot, etc.) 12.2 Disposing of the IP Desktop Intercom Station and the Accessories...

  • Page 90: 13 Index

    13 Index 13 Index Accessories 11, 30 Error messages 15, 51, 53, 58, 64, 66, 71, 76, 77, 78, Additional keypad 19, 26, 30, 79, 84 33, 34, 56, 85, 87 Factory settings 61 Mount 33 Fault 17, 23, 51, 69, 76, 78, Additional microphone 16, 85 79, 83, 84, 85, 86 Application log 52, 66, 67...
  • Page 91 13 Index Ethernet interface 46 Role 38, 39, 40, 41, 42, 48, 49, 56, 58, 59, 60, 64, 66, Hardware Inventory 45 69, 70, 79, 82 Log Files 66 Role Name 48 Main Setup 44 RST 18, 62, 72 Network Setup 46 Safety measures 9 Role Assignment 48 Safety messages 5, 8, 9, 12,...
  • Page 92 13 Index Toggle 25 Type plate 6, 14, 19 Touch display 19 Typographic rules 7 Calibrate 62 Icons 23 Intended 12 Menu structure 43 Non-intended 12 Screen shots 73 Validity 5 Templates 27 Volume 22, 49, 50, 52, 53, 57, 61 Use 43 Warning symbols 8 Traceroute 52, 60, 81, 82...

  • Page 93: Document History And Imprint

    Non-compliance is subject to claims for compensation. All brand and product names are registered trademarks of their respective holders. Subject to technical modifications ® Copyright © INDUSTRONIC ® INDUSTRONIC Industrie-Electronic GmbH & Co. KG Carl-Jacob-Kolb-Weg 1 97877 Wertheim / Germany...

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