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Summary of Contents for Alpha NEO
- Page 1 ALPHA NEO INSTRUCTIONS p1 ALPHA SUPPORT PHONE (02) 4355 4775...
- Page 2 ALPHA NEO INSTRUCTIONS p2 ALPHA SUPPORT PHONE (02) 4355 4775...
- Page 4 2. Power off the Wi-Fi router, wait 10 seconds and power it on. The Internet will be back in 1-2 minutes. 3. The Smart Controller should come online shortly after. The LED in the bottom will be pulsing blue/green. 4. Close and open the Neo Smart Blinds app. You should see the Smart Controller online on the Menu>Smart Controller page.
- Page 5 • If not, try rebooting your home Wi-Fi router, wait a few minutes and check the Smart Controller light again. Open the Neo Smart Blinds app, go to the "Smart Controllers" page and tap on the refresh icon in the upper right corner to update the Smart Controller status.
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Page 6: Troubleshooting
ALPHA NEO TROUBLESHOOTING 3 ALPHA SUPPORT PHONE (02) 4355 4775 The light is breathing/pulsing magenta (red/blue) Something went wrong during the firmware update and the Smart Controller entered safe mode. Press once the "R" button on the back of the Smart Controller to reboot it. It should start blinking magenta, indicating that the firmware update has started progress.
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