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Dell OptiPlex VDI Blaster Edition Administration Manual

Windows embedded standard 7 (wes7) - administration guide
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Summary of Contents for Dell OptiPlex VDI Blaster Edition

  • Page 1 Windows Embedded Standard 7 (WES7) Administration Guide...
  • Page 2 Other trademarks and trade names may be used in this publication to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

  • Page 3: Table Of Contents

    Contents Introduction ..................6 What is Windows Embedded Standard 7 (WES7)? ........6 WES7 Features ..................6 WES7 Installation ..................7 Understanding Your Thin Client ...........8 Users and Groups ..................8 Creating New User Accounts ..............10 File-Based Write Filter (FBWF) ............... 12 Installing MUI Packs ................
  • Page 4 Echo Agent System Information ............. 33 Installing or Removing Peripherals ..........36 Installing a Printer ................... 36 Installing a Scanner or Camera .............. 37 Installing a CD-ROM ................39 Uninstalling Software ................40 Uninstalling or Updating a Media Device ..........40 Freeing Local Drive Space ..............
  • Page 5 OS Build Date, Echo Agent, and Re-Imaging ......50 Verifying OS Build Date ................50 Verifying the Echo Agent Version and Status ......... 51 Re-Imaging the Thin client ..............52 Getting Help.................. 53 Contacting Dell ..................53 Contents | 5...

  • Page 6: Introduction

    Plug and Play support for intelligent devices, USB 2.0 support, and Internet Connection Sharing.  Third Party Clients-Dell OptiPlex thin client also include commonly used client server applications such as the Citrix Online Plug-in and VMware View.

  • Page 7: Wes7 Installation

    More information can be found at support.dell.com. WES7 Installation Windows Embedded Standard 7 operating system is preinstalled on WES7 based systems from Dell. A USB Re-Imaging Utility is available at support.dell.com if you need to reinstall the operating system. Introduction | 7...

  • Page 8: Understanding Your Thin Client

    Understanding Your Thin Client Users and Groups What is a User Account? The term user account should not be confused with the actual User account that is the default account upon log-in. For each person using the terminal, the owner can create an individual account. Each user account created can have certain rights or permissions as chosen by the Administrator account.
  • Page 9 Administrator Account By default, the User account is automatically logged in. To bypass this, you can hold <Shift> during the boot process or hold <Shift> and click Log Off, which can be seen by selecting the right arrow next to the Shut Down button option. NOTE: The default password for the Administrator account is Administrator (case sensitive).

  • Page 10: Creating New User Accounts

    Creating New User Accounts This section details how to create new users. You must first log-in using the Administrator user or an account with administrator privileges. Select Start->Control Panel. Select User Accounts. Select Add or remove user accounts. Select Create a new account. 10 | Understanding Your Thin Client...
  • Page 11 Select either Administrator or Standard user account type. Select Create Account. What is Devon IT Echo Management Console Dell Edition? As more and more corporate networks switch to Thin Clients due to their low power consumption, low cost, and productivity, many developers have scrambled to create new and more efficient ways to centrally manage and reconfigure thin client terminals.

  • Page 12: File-Based Write Filter (Fbwf)

    File-Based Write Filter (FBWF) What is Disk Management? Disk Management is the management of your terminals internal local drive disk. It is quite literally the brain of your unit and taking care of the unit's disk is the best way to ensure the unit will perform for as long as possible. A carefully preserved local drive will work more efficiently, last much longer, and perform better overall.
  • Page 13 All attacks on the terminal's security or unwanted changes can be thwarted by simply rebooting the machine if the filter is turned on. Operating the machine with the Filter turned off can be dangerous to the terminal and the important OS files inside it.
  • Page 14 Using the FBWF The FBWF operates by providing a shadow write to the system RAM. When enabled, any writes that are normally written to the storage media, are instead redirected to the RAM overlay. During a reboot, this overlay is discarded so the operating system remains in its original state.

  • Page 15: Installing Additional Software

    Installing Additional Software You may install third party licensed software as long as there is adequate space on the flash media. To install additional software applications: Log-in as an Administrator. Click Start->All Programs->FBWFGUI. Temporarily disable the write filter by clicking the Disable FBWF button, and press the Apply button.
  • Page 16 After installation, verify the application is working as expected. Launch the FBWF Manager and click the Enable FBWF button. Also, make sure to re-enable the Basic Exclusions. For default exclusions, this would mean selecting the buttons for Enabled Documents and Settings for Everyone and the Enabled Persistent Registry.

  • Page 17: Installing Mui Packs

    Installing MUI Packs You may install MUI (Multilingual User Interface) packs to enable the operating system to support different languages and language settings on your terminal as needed. The MUI pack installation file can not be located on the DOM, it must be installed from an external drive or over the network due to disk size limitations.
  • Page 18 A command shell window will open noting the files being copied. Be sure to leave it open. A dialog box will open and keep track of the files as they are installed. Once the installation is completed, the system will reboot. Make sure to let the system reboot itself without interruption or the installation process may be unsuccessful.

  • Page 19: Setting A Language

    Setting a Language To change your display language in WES 7 Launch your Control Panel and, under Clock, Language, and Region, choose Change display language Understanding Your Thin Client | 19...
  • Page 20 In the Keyboards and Languages tab, choose your display language from the drop-down menu. We will use Spanish for our demonstration. 20 | Understanding Your Thin Client...
  • Page 21 Next, click the Change keyboards… button. Here, we can add a new keyboard/IME configuration. Click the Add… button. Understanding Your Thin Client | 21...
  • Page 22 Choose your language and keyboard setting here. Some languages have multiple different keyboard layouts. The first selection is usually the desired selection, but you can add as many as you want. After making your selection(s), click OK. 22 | Understanding Your Thin Client...
  • Page 23 Your new keyboard layout should appear in the Installed services section. To make it your new default setting, select it from the drop-down menu above. Understanding Your Thin Client | 23...
  • Page 24 In the Formats tab, choose your language/country from the drop-down menu. 24 | Understanding Your Thin Client...
  • Page 25 In the Location tab, select the country/location you are in. Understanding Your Thin Client | 25...
  • Page 26 In the Administrative tab, click the Change system locale… button. 26 | Understanding Your Thin Client...
  • Page 27 Windows will ask you if you would like to apply your region and language settings. Click Apply. 10. In the drop-down menu, choose the language/country that you are in and click Understanding Your Thin Client | 27...
  • Page 28 11. When Windows asks you to restart, click Cancel. 28 | Understanding Your Thin Client...
  • Page 29 12. Returning to the Administrative tab, click the Copy Settings button. Select both check boxes to ensure that all accounts, including the system account, are set to your desired language/input configuration. Click OK. Understanding Your Thin Client | 29...
  • Page 30 Again, Windows will ask if you would like to restart. Click Restart now. When the machine reboots, your machine will be configured to your language/location/keyboard style of choice 30 | Understanding Your Thin Client...

  • Page 31: Using Your Thin Client

    Using Your Thin Client Customizing Your Thin Client This section details how to change some of the options on your thin client to fit the needs of your business or your home. Disabling the Automatic Log-In Holding down the Windows button, press <R> to access the Run: dialogue box.
  • Page 32 After the initial boot up, or when booting up after using the re-imaging utility, your thin client will display the Windows Embedded Standard desktop, taskbar, and system tray. The desktop should resemble that of a physical desktop, with pencils, folders, agendas, clocks, and calendars.

  • Page 33: Thin Client Options

    The system tray, or systray, is located to the right of the taskbar; it is a collection of icons opposite of the Start button. Some default icons include the clock and volume control, but other programs may put their own icon and shortcut in the system tray after they are installed.
  • Page 34 Network Information-This displays information about the current network connection.  IP Address displays the current IP address assigned to the terminal.  MAC Address displays the current MAC address assigned to the terminal.  Hostname displays the name assigned to the terminal. ...
  • Page 35 System Information-This displays information about the operating system, as well as information regarding the terminal.  Operating System displays the name of the image or operating system that is in use.  Processor displays the processor that the terminal is using. ...

  • Page 36: Installing Or Removing Peripherals

    Installing or Removing Peripherals This section describes the correct way to install add-on hardware or software. Always make sure that the terminal is logged into the Administrator account and that the FBWF is disabled. Installing a Printer NOTE: The Administrator account is the only account that can disable or enable the File- Based Write Filter (FBWF).

  • Page 37: Installing A Scanner Or Camera

    Select Add a printer. The wizard will begin. Decide if the printer will be local or a network printer. Depending on the printer, you may have to deselect the Plug and Play check box to continue. Pick the connection type or port name and click Next. The printer should be listed in the box.
  • Page 38 During the installation process, you are prompted to find the driver file for the device. Click Browse and locate the driver file from Step 2. Once the installation is complete, your thin client will recognize the device. Click the Finish button to exit the New Hardware Wizard and complete installation.

  • Page 39: Installing A Cd-Rom

    Installing a CD-ROM Inserting a Plug and Play CD-ROM into your Dell OptiPlex thin client is the easiest way to utilize software and driver installation disks; however, not every external USB CD-ROM is Plug and Play compatible. If your device does not...

  • Page 40: Uninstalling Software

    Uninstalling Software To uninstall any software from the terminal, use the following procedure: Access the Uninstall or change a program window by selecting Start->Control Panel. Under Programs, select the Uninstall a program option. This will show an inventory of programs installed on your terminal. Highlight the program you would like to uninstall and then click the Uninstall option to start uninstalling.

  • Page 41: Freeing Local Drive Space

    Freeing Local Drive Space Sometimes you will want to free up some space on your local drive to make room for other software, applications, or programs. You can free up space by uninstalling some of the programs that you rarely use, and/or use Disk Cleanup. Uninstalling Programs Much like uninstalling media devices, you can uninstall programs to free up local drive space.

  • Page 42: Adding Dual Monitors

    Adding Dual Monitors You can attach two monitors to the Dell FX170 OptiPlex thin clients by using a DVI Video Splitter Cable. NOTE: The Dell OptiPlex FX170 does not come with a DVI splitter. DVI video splitter cables are sold separately.

  • Page 43: Networking

    Networking Setting Static/Dynamic IP By default, your Dell OptiPlex thin client has its IP assigned automatically by DHCP, making it dynamic. If you want your IP to be a static number on your network, follow these steps: Select Start->Control Panel. Under Network and Internet, select View network status and tasks Click your connection.

  • Page 44: Naming Your Thin Client, Joining A Domain Or Workgroup

    Naming Your Thin Client, Joining a Domain or Workgroup Naming Your Thin Client To access an Active Directory Domain, you should rename your thin client. Begin by selecting Start->Control Panel->System and Security -> System. To continue, select the Advanced system settings on the left-hand sidebar.
  • Page 45 Using the Join a Domain or Workgroup Wizard The Join a Domain or Workgroup Wizard may also be used to join a domain or workgroup. It presents a series of questions and information boxes about your network and configures the system accordingly. Select Start->Control Panel->System and Security ->...

  • Page 46: Using Connections

    Using Connections This section describes how to configure your WES7-based terminal to connect to server-based services utilizing several different connection protocols. Using Remote Desktop Remote Desktop Protocol (RDP) is a secure communication method based on Microsoft Terminal Services. It provides connection to Windows-based machines and is efficient enough to run on high-latency networks.

  • Page 47: Using Citrix Ica

    Using Citrix ICA Citrix is one of the leaders in infrastructure solutions. It specializes in network access, VPN capabilities, remote control, and remote support applications. Citrix solutions, like the Citrix Online Plug-in, utilize the Citrix ICA protocol. ICA (Independent Computing Architecture) allows non-Windows systems (Macintosh, X terminals, UNIX workstations, etc.) to access Windows-based applications.
  • Page 48 NOTE: If this is your first time loading the Citrix Online Plug-in, you will be taken to a screen that asks you to Click Download to Access Your Desktop. Along the right- hand side of the page, click on Already Installed to be taken to step 3. 48 | Using Connections...

  • Page 49: Using Vmware View

    Using VMware View VMware View utilizes VMware’s hypervisor technology to efficiently provide multiple instances of an operating system to remote users using the RDP or PCoIP (PC-over-IP) protocol. To connect to a VMware View server, double-click the icon on your desktop called VMware View Client.

  • Page 50: Os Build Date, Echo Agent, And Re-Imaging

    OS Build Date, Echo Agent, and Re-Imaging Verifying OS Build Date To verify the OS Build Date, power-on and boot-up the thin client. After the boot process has been completed log-in to the Administrator account. Use to path: Start -> Control Panel -> System and Security -> System. Select the Advanced system settings on the left sidebar.

  • Page 51: Verifying The Echo Agent Version And Status

    Verifying the Echo Agent Version and Status To verify the Echo Agent version and status, power-on and boot-up the thin client. After the boot process has been completed log-in to the Administrator account. Select Start->Control Panel->. Under Programs, select Uninstall a program.

  • Page 52: Re-Imaging The Thin Client

    Re-Imaging the Thin client For information about re-imaging your thin client, please consult the Re-Imaging guide which can be found at support.dell.com. 52 | OS Build Date, Echo Agent, and Re-Imaging...

  • Page 53: Getting Help

    For customers in the United States, call 800-WWW-DELL (800-999-3355). Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: Visit support.dell.com.

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