SeIf-Repair ....................3 Machine Disassembly and Replacement ............4 Pre-disassembly Instructions ............... 5 Disassembly Process ................. 6 Removing the Lower case ................8 Removing the Battery ................10 Removing the SSD .................. 12 Removing the WLAN module ..............14 Removing the FAN .................. 16 Removing the Thermal module ..............
NOTE: Do not attempt to replace other components than those listed above NOTE: NOTE: For replacement parts, always use only Acer certified components in order to safeguard quality, optimum system performance, stability and reliability of the product. NOTE: NOTE: Any damage to the product that occur during self-repair, or which has occurred as a result of...
Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. Cable paths and positioning may not represent the actual model. During the removal and installation of the components, ensure all available cable channels and clips are used and that the cables are replaced in the same position.
Pre-disassembly Instructions Before proceeding with the disassembly procedure, make sure to do the following: 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system. 3. Place the system on a flat, stable surface. Figure 3-1.
Disassembly Process The disassembly process is divided into the following sections: ⚫ Main unit disassembly The flowcharts provided in the succeeding disassembly sections illustrate the entire disassembly sequence. Observe the order of the sequence to avoid damage to any of the hardware components.
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Main Unit Disassembly Flowchart Lowercase Battery Speaker SSD-1 Uppercase WLAN module Touchpad module Thermal module Camera module LTE/WIFI antenna Fingerprint module USB board Figure 3-2. Main Unit Disassembly Flowchart...
Removing the Lower case 1. Place the notebook on flat while lower case should be upwards. Use TORX screwdriver to remove 10 screws of lower case. Figure 3-3. Lower case Table 3-2. Lower case Screw Step Screw Quantity Screw Type Torque/kgfcm Remove M2.5*5.5 mm_0.8 mm_4.5...
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2. Open the buckle with a pick as showed figure3-4, then remove the lower case from the bottom side as shown in picture. Figure 3-4. Lower case Figure 3-5. Lower case...
Removing the Battery 1. Remove battery conduct cloth. Figure 3-6. Battery 2. Disconnect the battery cable from the MB as shown in picture Figure 3-7. Battery...
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2. Remove two screws on the uppercase. Figure 3-8. Battery Table 3-3. Battery Screw Step Screw Quantity Screw Type Torque/kgfcm Remove 2.0±0.2kgf_cm M2.0mm_L4.0mm_D4.0mm_T0.7mm_black battery 3. Remove the battery from the MB as shown in picture. Figure 3-9. Battery...
Removing the WLAN module Disconnect the WLAN cable connectors on the WLAN module. And remove 1pcs Acetate_Tape on the Antenna.Please notice the color and position. Figure 3-13. WLAN module Remove 1 screw on the WLAN module. Figure 3-14. WLAN module Table 3-5.
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Remove the WLAN module from the MB. Figure 3-15. WLAN module...
Removing the FAN 1. Disconnect the fan connector from the MB. Figure 3-16. FAN 2. Remove 2 screws on the FAN. Figure 3-17. FAN Table 3-6. FAN Screw Step Screw Quantity Screw Type Torque/kgfcm Remove FAN M2.0mm_L4.0mm_D4.0mm_T 2.0+/-0.2 kg/cm 0.7mm_black...
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3. Remove the fan from the C cover and remove FAN SINGLE-SIDED CONDUCTIVE CLOTH. Figure 3-18. FAN...
Removing the Thermal module 1. Remove the DDR SHIELDING from MB NOTE: .New motherboard spare parts need to be installed DDR SHIELDING Figure 3-19. Thermal module 2. Remove 3 screws on the thermal module. Figure 3-20. Thermal module Thermal module Screw Table 3-7.
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3. Lift up the thermal module with both hands from the uppercase. Figure 3-21. Thermal module...
Removing the USB board 1. Disconnect the IO FPC connector on the MB and UB, then remove the IO FPC. Figure 3-25. USB board 2. Remove 1 screws on the USB board then remove the UB. Figure 3-26. USB board USB board screw Table 3-8.
Removing the MB Disconnect the KB FFC, TP FFC,FPR FFC the DC IN cable,EDP Cable from the MB. Figure 3-27. MB Remove the DDR Figure 3-28. MB...
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Remove 2 screws from the MB Figure 3-29. MB Table 3-9. MB Screw Screw Step Screw Quantity Torque/kgfcm Type Remove the 2.0+/-0.2 kg/cm M2.0mm*L4mm_D4.0mm_T0.7mm Remove the MB from the C cover. Figure 3-30. MB...
Removing the LCD Open the bezel from the left or right inner side as below, then remove the bezel from the LCD cover.Open the LCD ASSY with a spudger. Figure 3-39. LCD bezel...
Removing the Hinge Remove 8 screws from the upper case. Figure 3-40. Hinge Table 3-12. Hinge screw Step Screw Quantity Screw Type Torque/kgfcm M2.0mm*L2.3mm_D7.5mm_T0. Remove 2.0±0.2kgf/cm Hinge 6mm_black...
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Pull the easy-pull-glue out of the LCD cover. NOTE: During the pulling, it is necessary to apply even force and smoothness, and the force is not too strong until the glue is pulled away from the LCD cover. Figure 3-41. LCD Peel off the conductive cloth on the LCD gently.
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Remove LCD- CAM -cable and Disconnect the camera connectors. Figure 3-43. EDP Cable...
Removing the WIFI antenna 1. Pull up the left and right antenna via copper foils. Use plastic tool to pry the WIFI antenna. Remove WIFI antenna. Figure 3-44. WIFI antenna...
Assemble the WIFI antenna Assemble the WIFI-AUX/Main antenna to the uppercase. As shown in the figure, arrange the cable to the hooks. Figure 3-47. WIFI antenna...
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Assemble EDP cable and Hinge Assemble EDP cable. Figure 3-48. Hinge...
Assemble the LCD AND HINGE Take two easy-pull glues and assemble them according to the LCD cover mark line. Figure 3-49. LCD panel Take four Mylar to the LCD cover Figure 3-50. LCD panel...
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Paste the conductive cloth on the LCD. Figure 3-51. LCD panel Peel off the easy-pull-glue film, paste the LCD panel to LCD cover and . Assemble 8screws NOTE: After assembling the LCD panel, please press the LCD panel more than 15 seconds. Figure 3-52.
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Table 3-13. Hinge screw Step Screw Quantity Screw Type Torque/kgfcm M2.0mm*L2.3mm_D7.5mm_T0. Remove 2.0±0.2kgf/cm Hinge 6mm_black...
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Assemble the bezel 1.Assemble the LCD bezel to the LCD cover. Figure 3-53. LCD bezel...
Assemble the Touchpad module Assemble the touch pad module to the upper case. Figure 3-54. Touch pad module Assemble 3 screws to the upper case...
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Figure 3-55 Touch pad module Table 3-14. Touchpad Screw Step Screw Quantity Screw Type Torque/kgfcm M2.0MM*L2.3MM_D7.5MM_T0.6M Assemble 2.0+/-0.2 kg/cm M_BLACK Touch pad Assemble the conductive fabric Do not stick to the melting point The conductive cloth must be attached to the copper zone Figure 3-56.
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Connect the TP-FFC to the TP-Model Figure 3-58. Touch pad module...
Assemble the Uppercase Assemble DC-IN CABLE The characters are facing down and the white space is facing up Figure 3-59. Uppercase Assemble 6 screws on the upper case. Figure 3-60. Uppercase Table 3-15. Uppercase screw2 Step Screw Quantity Screw Type Torque/kgfcm M2.5*5.5 mm_0.8 mm_4.5 Assemble...
Assemble the MB Assemble the MB to the upper case from right side. Assemble 2 screws to the MB Figure 3-61. MB Table 3-16. MB screw Screw Step Screw Quantity Torque/kgfcm Type Assemble 2.0+/-0.2 kg/cm M2.0mm*L4mm_D4.0mm_T0.7mm the MB...
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Connect the KB FFC,TP FFC,BL FFC,the DC IN cable,EDP Cable to the MB. Figure 3-62. MB Assemble DDR to MB Figure 3-63. MB...
Assemble the USB board 1. Assemble 2 screws on the USB board. Figure 3-64. USB board USB board Table 3-17. screw Step Screw Quantity Screw Type Torque/kgfcm Assemble M2.0mm*L4mm_D4.0mm_T0.7 2+/-0.2 kg/cm USB board mm_black 2. Connect the IO FFC connector on the MB and UB. Figure 3-65.
Assemble the Thermal module 1. Assemble the thermal module with both hands from the uppercase. Figure 3-68. Thermal module 2. Assemble 3 screws on the thermal module. Figure 3-69. Thermal module Thermal module Screw Table 3-18. Step Screw Quantity Screw Type Torque/kgfcm M2.0mm*L2.5mm_D5.0mm_T0.5mm_bl Assemble...
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3. Assemble the DDR SHIELDING to MB Figure 3-70. DDR SHIELDING...
Assemble the FAN 1. Assemble the fan. NOTE: The new fan needs to be affixed to the FAN SINGLE-SIDED CONDUCTIVE CLOTH. FAN SINGLE-SIDED CONDUCTIVE CLOTH Figure 3-71. FAN SINGLE-SIDED CONDUCTIVE CLOTH 2. Assemble the to the MB as shown in picture. Figure 3-72.
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3. Assemble 2 screws on the FAN Figure 3-73. FAN Table 3-19. FAN Screw Step Screw Quantity Screw Type Torque/kgfcm Assemble M2.0mm_L4.0mm_D4.0mm_T 2.0+/-0.2 kg/cm 0.7mm_black 4. Connect the fan connector to the MB Figure 3-74. FAN...
Assemble the WLAN module Assemble the WLAN module. Figure 3-75. WLAN module Assemble 1 screw on the WLAN module. Figure 3-76. WLAN module Table 3-20. WLAN Screw Step Screw Quantity Screw Type Torque/kgfcm M2.0mm*L2.5mm_D5.0mm_T0.5mm_ Assemble 1.7+/-0.2 kg/cm black WLAN...
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Connect the WLAN cable connectors on the WLAN module, and assemble 1pcs Acetate Tape on the Antenna. Please notice the color and position. Figure 3-77. WLAN cable...
Assemble the Battery Assemble the battery to the MB as shown in picture. Figure 3-80. Battery Assemble two screws on the uppercase. Figure 3-81. Battery Table 3-22. Battery Screw Step Screw Quantity Screw Type Torque/kgfcm Assemble 2.0+/-0.2 kg/cm M2.0mm_L4.0mm_D4.0mm_T0.7mm_black battery...
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Connect the battery cable from the MB as shown in picture Figure 3-82. Battery . Assemble battery conduct cloth Figure 3-83. Battery...
Assemble the Lower case 1. Close the Lower case as shown in picture. Figure 3-84. Lower case...
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2. Use TORX screwdriver to assemble 10 screws to the lower case. Figure 3-85. Lower case Table 3-23. Lower case Screw Step Screw Quantity Screw Type Torque/kgfcm M2.5*5.5 mm_0.8 mm_4.5 Assemble 3.0±0.2kgf_cm Lower case mm_BLACK...
Troubleshooting Introduction This chapter shows you how to deal with common system problems. Read it before calling a technician if a problem occurs. Solutions to more serious problems require opening up the computer. Do not attempt to open the computer yourself; contact your dealer or authorized service center for assistance.. Introduction tips This computer incorporates an advanced design that delivers on-screen error message reports to help you solve problems.
Error messages If you receive an error message, note the message and take the corrective action. The following table lists the error messages in the alphabetical order together with the recommended course of action. Table 1-1. Error Messages Error Messages Error Messages Corrective Action CMOS battery bad...
DIFFERENT part number code from those given in the FRU list of this printed Service Guide. Users MUST use the local FRU list provided by the regional Acer office to order FRU parts for repair and service of customer machines.
Upgrading the system BIOS incorrectly, or intermittence of the system BIOS update process could harm the product. NOTE System BIOS upgrades or downgrades, if not performed by an Acer Service Center or authorized Service Partner, are at own risk. To update Drivers Run Windows Update in order to get the latest drivers from Acer ⚫...
NOTE In the event of not being able to create a Factory Default recovery media, it is possible to obtain a copy of the recovery media through Acer Customer Service (http://www.acer.com/support) This is not a free of charge service.
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