SunSetter Essentials Installation & Operation Manual
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SunSetter Essentials Installation & Operation Manual

SunSetter Essentials Installation & Operation Manual

Motorized awning
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SunSetter Essentials
Motorized Awning
I N S TA L L AT I O N & O P E R AT I O N
For Technical Support:
H T T P S : // S U P P O R T. S U N S E T T E R . C O M
E - M A I L C O N TAC T U S @ S U N S E T T E R . C O M
C A L L TO L L F R E E 8 00 -6 70 -707 1
WARNING
!
FAILURE TO FOLLOW THESE INSTRUCTIONS COULD RESULT
IN SERIOUS PERSONAL INJURY, INCLUDING DEATH.

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  • Page 1 SunSetter Essentials Motorized Awning I N S TA L L AT I O N & O P E R AT I O N For Technical Support: H T T P S : // S U P P O R T. S U N S E T T E R . C O M E - M A I L C O N TAC T U S @ S U N S E T T E R .
  • Page 2 This page left intentionally blank.
  • Page 3 WARNING • Remove and immediately recycle or dispose of used batteries according to local regulations and keep away from children. Do NOT dispose of batteries in household trash or incinerate. • Even used batteries may cause severe injury or death. •...

  • Page 4: Table Of Contents

    Index Installation ................6–22 Parts Supplied ......................6 Tools Needed ......................6 Mounting Bracket Locations ................7–9 Inspect Installation Area ..................10 Wall Mount .....................11–17 Mark Mounting Height ....................11 Wood Frame Walls w/ Wood, Vinyl, Stucco, or Aluminum Siding ....12–14 Mark Wall Bracket Locations ..................12–14 Mount Wall Brackets ......................

  • Page 5: Installation

    800-670-7071 should you require assistance. We also invite you to visit the Owner’s Corner website at https://www.sunsetter.com/oc/ocloginnew/ for additional information on your awning and other SunSetter products. We know that you will be delighted with your SunSetter Essentials Awning and will experience many years of added enjoyment on your deck or patio.

  • Page 6: Parts Supplied

    Everything needed to install your awning S U NS ET TER ESS EN TIA LS MOTO R IZ ED AWN I NG Parts Supplied 1. Awning Option A 2. Mounting Brackets (type selected at Wall Bracket order) Option A: Wall Brackets Option B: Soffit Brackets 3.

  • Page 7: Mounting Bracket Locations

    See Figures 1, 1a, 1b, and 1c for your awning’s mounting bracket locations Figure 1 Rafter Rafter Adapter Note: This figure shows awning with motor installed Rafter Mounting on the right side as you face the house. (Exposed) Hardware Note: Number of brackets supplied with the awning Rafter Adapter will vary (minimum of 3, maximum of 6) Soffit...
  • Page 8 Figure 1a Left Roller Bracket Location Bracket Locations for 10’ - 12’ Wide Awnings Location Bracket Location Awning Middle Point Bracket Motor Left Arm Clamp Square Bar Awning Left Lateral Arm Fabric Right Lateral Arm Awning Left End Right Arm Clamp Crank Loop Right Roller Bracket Awning Right End...
  • Page 9 Figure 1c Left Roller Bracket Bracket Locations for 20’ Wide Awnings Location Location Location Awning Middle Point Brackets Location Location Location Left Arm Clamp Motor Awning Left Lateral Arm Square Bar Fabric Awning Left End Right Lateral Arm Center Support Right Arm Clamp 20’...

  • Page 10: Inspect Installation Area

    WARNING FAILURE TO FOLLOW THESE INSTRUCTIONS COULD RESULT IN PERSONAL INJURY! DO NOT REMOVE THE PLASTIC SAFETY SLEEVES FROM THE LATERAL ARMS UNTIL INSTRUCTED TO DO SO. NEVER ATTEMPT TO REPAIR OR DISASSEMBLE ANY PART OF THE AWNING WITHOUT FOLLOWING REPLACEMENT PART PROCEDURES SUPPLIED BY THE MANUFACTURER. TRYING TO DO SO WITHOUT PROPER INSTRUCTIONS COULD RESULT IN PERSONAL INJURY! Inspect Installation Area Inspect the wall/soffit you plan to mount your awning on, and be sure you have a clear area with no light...

  • Page 11: Wall Mount

    Mark mounting height WALL M OUNT The mounting height (9’ is optimal) is defined as one inch above the highest part of the wall bracket from the deck/patio floor. See Figure 2. Your awning’s pitch (angle) is pre-set at the factory with a drop of 29” from the top of the wall brackets to the lowest point at the front bar of the awning.

  • Page 12: Wood Frame Walls W/ Wood, Vinyl, Stucco, Or Aluminum Siding

    WOOD FRAME WALLS W/ WOOD, VINYL, STUCCO, OR ALUMINUM SIDING Mark wall bracket locations WALL M OUNT WARNING PROPER LOCATION OF THE BRACKETS IS THE MOST IMPORTANT ASPECT OF THE AWNING MOUNTING. IT IS CRITICAL THAT YOU FASTEN BOTH LAG SCREWS IN EACH MOUNTING BRACKET TO STUDS, JOISTS, HEADERS OR OTHER MAJOR STRUCTURAL MEMBERS.
  • Page 13 WOOD FRAME WALLS W/ WOOD, VINYL, STUCCO, OR ALUMINUM SIDING Mark wall bracket locations (cont.) WALL M OUNT On the chalk line you have marked on the house, mark the left and right ends of the awning (points 1 and 5 in Figure 1).

  • Page 14: Mount Wall Brackets

    WOOD FRAME WALLS W/ WOOD, VINYL, STUCCO, OR ALUMINUM SIDING Mark wall bracket locations (cont.) WALL M OUNT Position the bracket on the wall (or on the shim), Figure 5 centered over the vertical line, with the bottom of the bracket even with the lower horizontal chalk line. Using a level, plumb (center) the bracket vertically, then mark the top and bottom holes (see Figure 5).

  • Page 15: Masonry, Brick, Or Concrete Walls

    MASONRY, BRICK, OR CONCRETE WALLS Mark wall bracket locations WALL MOUNT WARNING SOME BRICK WALLS MIGHT NOT BE STRONG ENOUGH TO SAFELY SUPPORT AN AWNING. THE SUPPLIED FASTENERS ARE NOT DESIGNED TO ATTACH THE AWNING TO VENEER BRICK WALLS OR TO “SOFT BRICKS.” WE SUGGEST CONSULTING A LOCAL HANDYMAN OR CONTRACTOR FOR PROPER MOUNTING.

  • Page 16: Mount Wall Brackets

    MASONRY, BRICK, OR CONCRETE WALLS Mount wall brackets WA L L M O U N T CAUTION: The masonry fasteners that are supplied with this awning ARE NOT designed for use in the joint between two bricks. They are ONLY to be installed within the main body of a brick, not within 1/2"...

  • Page 17: Secure Awning Into Wall Brackets

    Protective Cover or Aluminum Hood and then resume with Step 5A. If you do not have a Cover or Hood, please consider protecting your awning now by calling SunSetter Customer Service at 800-670-7071 or reaching out to an authorized SunSetter Dealer to order one.

  • Page 18: Soffit Mount

    Mark mounting line S O F F I T M O U N T WARNING DO NOT REMOVE THE PLASTIC SAFETY SLEEVES FROM THE LATERAL ARMS UNTIL INSTRUCTED TO DO SO (see Figure 16 on page 23). Note: The following instructions are for installing to a level overhang or soffit.

  • Page 19: Mark Soffit Bracket Locations

    Mark soffit bracket locations S O F F I T M O U N T WARNING PROPER LOCATION OF THE BRACKETS IS THE MOST IMPORTANT ASPECT OF THE AWNING MOUNTING. IT IS CRITICAL THAT YOU FASTEN BOTH LAG SCREWS IN EACH MOUNTING BRACKET TO THE RAFTERS OR OTHER MAJOR STRUCTURAL MEMBERS.
  • Page 20 Mark soffit bracket locations (cont.) S O F F I T M O U N T On the chalkline you have marked on the soffit, mark the left and the right ends of the awning (points 1 & 5 in Figure 1). Note: With the exception of the 10' awning, which measures 123"...

  • Page 21: Mount Soffit Brackets

    Mount soffit brackets S O F F I T M O U N T Drill " pilot holes about 3 " into the rafter. This will prevent the framing from splitting while installing the lag screws. Using a " socket, install the bracket with the "...

  • Page 22: Secure Awning Into Soffit Brackets

    Protective Cover and then resume with section 5B. If you do not have a Cover, please consider protecting your awning now by calling SunSetter Customer Service at 800-670-7071 or reaching out to an authorized SunSetter Dealer to order one.

  • Page 23: Operation

    OPERATION Test for proper operation Note: For Motorized Awnings - Do not plug the power cord into the outdoor (GFI) outlet yet. WARNING BEFORE REMOVING THE PLASTIC SAFETY SLEEVES, MAKE SURE NO LADDER, PERSON OR OBJECT IS IN FRONT OF THE AWNING. FAILURE TO DO SO COULD RESULT IN PERSONAL INJURY. See Figure 16. Figure 16 With the awning unplugged, position yourself under the awning, then remove the plastic safety sleeves from the arms one at a time.
  • Page 24 Test for proper operation (cont.) Note: During an electrical outage, you Figure 18 can open or close your awning using the supplied manual crank wand. Just insert the wand into the crank loop and turn (see Figure 18). Channel 1 of the multi-channel remote is pre-set to operate your motorized awning (see Figure 18). Note: The open and close stop limits on the awning motor were set and tested at the factory LCD SCREEN...
  • Page 25 Test for proper operation (cont.) Test the operation of your awning by using the DOWN (open) and UP (close) buttons on your remote (see Figure 19). • Press and release the DOWN (open) button. The awning opens to its full projection and the arms will still be bent (this is normal).

  • Page 26: Final Adjustments

    Final adjustments Are you happy with the height and level of the front bar? If no, and you would like to change the pitch (angle) of your awning, refer to “Changing the pitch of your awning” on the following page. Are you happy with the appearance and operation of the lateral arms? If either closed lateral arm sticks out too far Figure 23...

  • Page 27: Changing The Pitch Of Your Awning

    Changing the pitch of your awning Tools Needed: 6mm Allen wrench (included with awning), large adjustable wrench, step ladder(s), and a helper(s). Follow these instructions to change the pitch or angle (see Figure 24 on page 28) of your awning. Note: A Visual Guide is available on the Owner’s Corner.
  • Page 28 Changing the pitch of your awning (cont.) Figure 24 Figure 25 Figure 25 - Insert B Figure 25 - Insert A Note: The high and low range of pitch can be viewed in pitch channel #1 and #2, as shown above. CAUTION: Do not attempt to raise the pitch beyond the physical limits observed in pitch channel #1 and #2, as shown above.

  • Page 29: Care & Maintenance

    PROTECTING THE SUNSETTER FRAME Your SunSetter awning contains extruded and diecast aluminum components. These aluminum parts are powder-coated for long lasting beauty. (We have included a bottle of color-matched touch-up paint with your awning in the event that some area of the painted surface gets scratched during installation.

  • Page 30: Care And Maintenance

    Care and Maintenance WOVEN ACRYLI C FABRIC SunSetter woven acrylic fabrics are made of 100% solution-dyed acrylic fiber and have a special finish which delays the formation and accumulation of dirt. To preserve this finish, cleaning of the fabric must include the following.

  • Page 31: Motor And Remote Transmitter

    Aluminum Hood. To order one, please call Customer Service at 800-670-7071 or reach out to an authorized SunSetter Dealer. The valance may be removed for winter storage, by sliding it out of the valance slot in the front bar.
  • Page 32 Care and Maintenance MOTOR A ND REM OTE TRANSMI T T E R C O NT. Changing the Battery in Your Remote Transmitter Replace the battery when the low battery indicator light comes on. Figure 29 | C A R E & M A I N T E N A N C E...

  • Page 33: How To Safely Drain Water From Your Awning Fabric

    How to safely drain water from your awning fabric WARNING THE SUNSETTER AWNING IS NOT DESIGNED TO HOLD THE WEIGHT OF RAINWATER POOLING ON THE FABRIC. ACCUMULATION OF RAINWATER ON THE FABRIC COULD COLLAPSE THE AWNING AND CAUSE PERSONAL INJURY!

  • Page 34: Programming

    • When programming multiple motors and remotes, always unplug all SunSetter products and plug in ONLY the one particular product you wish to program for the remote, at that time. This simplifies the process and reduces errors regarding which remote operates which product.

  • Page 35: Adding Or Disabling A Remote

    Adding or disabling a remote transmitter ADDING ADDITIONAL REMOTE TRANSMITTERS OR CHANNELS TO THE MOTOR Use the remote that currently controls the motor and confirm it is on the correct channel. Press and hold the Program Button until the motor gives a short back and forth jog. Confirm remote is on the channel you wish to add and press the Program Button.
  • Page 36 Adding or disabling a remote transmitter (cont.) CLEARING THE MEMORY OF ALL OLD TRANSMITTERS AND ADDING NEW TRANSMITTERS If all motor transmitters are lost or damaged, it is possible to clear the old memorized codes from memory and add the new transmitter. Perform a double power cut in the following sequence: 1.

  • Page 37: Adjusting The Open And Close Limits

    Adjusting the Open and Close Limits OPEN POSITION CLOSE POSITION When open, the lateral arms are slightly bent and the The awning should close to about 1" - 2" between the fabric is snug. front bar and the arm clamps (see Figure 33). The fabric should be rolling over the top of the roller bar (see Figure 31), not underneath (See Figure 32).

  • Page 38: Section A: Left Side Motor Mount Limit Adjustment Screws On Opposite Side From Motor Cable

    SECTION A: LEFT SIDE MOTOR MOUNT LIMIT ADJUSTMENT SCREWS ON OPPOSITE SIDE FROM MOTOR CABLE Adjusting the Open and Close Limits (cont.) Identify which limit adjustment screw controls the up/closed limit and which controls the down/ open limit (see Figure 34). It is important to note that the arrows by the limit adjustment screws refer to the tube’s rotation.

  • Page 39: Section B: Right Side Motor Mount Limit Adjustment Screws On Same Side As Motor Cable

    SECTION B: RIGHT SIDE MOTOR MOUNT LIMIT ADJUSTMENT SCREWS ON SAME SIDE AS MOTOR CABLE Adjusting the Open and Close Limits (cont.) Identify which limit adjustment screw controls the up/closed limit and which controls the down/ open limit (see Figure 35). It is important to note that the arrows by the limit adjustment screws refer to the tube’s rotation.

  • Page 40: Factory Resetting The Motor

    Factory Resetting the Motor 1. Start with motor plugged in/connected to power. 2. Unplug/cut power for 8 seconds. 3. Plug back in/connect power for 8 seconds. 4. Unplug/cut power for 8 seconds. 5. Plug back in/reconnect power. The motor should start to run (if this does not happen, repeat the 8 second power cuts until the motor does run).

  • Page 41: Troubleshooting

    TROUBLESHOOTING Problem with Installation Solution SunSetter cannot be responsible for any changes in electrical configuration of the motorized awning. Have your electrician contact Simu (motor manufacturer) directly via their website https://www.simu.com/us. Do not cut the cord within Can I “hard-wire” the awning motor 2' of the motor connection.
  • Page 42 TROUBLESHOOTING (cont.) Problem with Appearance Solution One lateral arm is closer to the house than the other, when closed, The arms are independent and may close slightly different. If the arms are very uneven and are affecting operation: Either lateral arm bangs against 1.
  • Page 43 37 - 39 to see if the preset Open or Close stop position setting can Awning works in one direction only. be adjusted. If this fails, please call SunSetter Customer Care at 800-670-7071 for assistance. The Open or Close stop limit Follow instructions in “Adjusting the open and close stop limits”...
  • Page 44 If the steps above does not fix the problem, see Factory resetting the motor on or DOWN button on the page 40, or call SunSetter Technical Support at 800-670-7071. remote | T R O U B L E S H O OT I N G...

  • Page 45: Awning Removal Procedure

    AWNING REMOVAL PROCEDURE Tools Needed: " socket or wrench, " socket or wrench, ladders, (2) plastic safety sleeves WARNING FAILURE TO FOLLOW THESE INSTRUCTIONS COULD RESULT IN PERSONAL INJURY! DO NOT ATTEMPT TO REMOVE THE AWNING WITHOUT INSTALLING THE PLASTIC SAFETY SLEEVES ON BOTH LATERAL ARMS.
  • Page 46 AWNING REMOVAL PROCEDURE (cont.) Figure 37 Soffit Bracket Soffit or Wall Retaining Square Mounting Brackets Retaining Washer Retaining Bolt Figure __a Left Arm Clamp " Nut (2 ea.) under back side Motor Bolts " Bolt (2 ea.) Right Lateral Arm Left Lateral Arm Roller Bracket "...

  • Page 47: Limited Warranty Information

    LIMITED WARRANTY INFORMATION You can view our Limited Warranty at www.sunsetter.com by clicking the link to Warranty Information at the bottom of the page. You may also request a copy of our Limited Warranty by emailing us at contactus@sunsetter.com, writing us at 7945 Graber Rd Middleton, WI 53562, and/or calling us Toll Free at 800-670-7071.
  • Page 48 Thank you for choosing SunSetter. SunSetter Products, 7549 Graber Road, Middleton, WI 53562 INS212 (02/25) 24-622051...

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