Acer Packard Bell ENTK36 Series Service Manual
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Acer Packard Bell ENTK36 Series Service Manual

Acer Packard Bell ENTK36 Series Service Manual

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Packard Bell ENTK36 Series
Service Guide
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please refer to
http://csd.acer.com.tw
PRINTED IN TAIWAN

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  • Page 1 All manuals and user guides at all-guides.com Packard Bell ENTK36 Series Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN...

  • Page 2: Revision History

    All manuals and user guides at all-guides.com Revision History Please refer to the table below for the updates made on Packard Bell ENTK36 Series service guides. Date Chapter Updates...
  • Page 3 All manuals and user guides at all-guides.com Copyright Copyright © 2010 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
  • Page 4 All manuals and user guides at all-guides.com Conventions The following conventions are used in this manual: Denotes actual messages that appear SCREEN MESSAGES on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actions.
  • Page 5 DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
  • Page 6 All manuals and user guides at all-guides.com...

  • Page 7: Table Of Contents

    All manuals and user guides at all-guides.com Table of Contents System Specifications Features ............1 System Block Diagram .
  • Page 8 All manuals and user guides at all-guides.com Table of Contents Removing the ODD Connector Board ....... . .73 Removing the Mainboard .
  • Page 9 All manuals and user guides at all-guides.com Table of Contents TouchPad Failure ..........144 Internal Speaker Failure .
  • Page 10 All manuals and user guides at all-guides.com Table of Contents...

  • Page 11: System Specifications

    All manuals and user guides at all-guides.com Chapter 1 System Specifications Features Below is a brief summary of the computer’s many features: Operating System • Windows® 7 Home Premium 64-bit • Windows® 7 Home Basic 64-bit Platform • Intel® Celeron® processor T3500 (1 MB L2 cache, 2.10 GHz, 800 MHz FSB, 35 W), supporting Intel®...

  • Page 12: Optical Media Drive

    All manuals and user guides at all-guides.com • 160/250/320/500/640 GB or larger hard disk drive • 2-in-1 card reader, supporting: • Secure Digital™ (SD) Card, MultiMediaCard™ (MMC) Audio • One built-in mono speaker • MS-Sound compatible • Built-in microphone Optical Media Drive •...
  • Page 13 All manuals and user guides at all-guides.com Power Subsystem ACPI 3.0 CPU power management standard: supports Standby and Hibernation power-saving modes Power adapter • 3-pin 65 W AC adapter: • 108 (W) x 46 (D) x 29.5 (H) mm (4.25 x 1.81 x 1.16 inches) •...

  • Page 14: Optional Items

    All manuals and user guides at all-guides.com Software • Productivity • Packard Bell MyBackup Solution • Packard Bell Power Management • Packard Bell Recovery Management • Packard Bell Social Networks • Adobe® Flash® Player 10.1 • Adobe® Reader® 9.1 • Google Toolbar™...

  • Page 15: System Block Diagram

    All manuals and user guides at all-guides.com System Block Diagram Therm al Sensor Clock Generator Intel Penryn Processor Fan Control EMC 1402 ICS9LPRS387 uPGA-478 Package (Socket P) H_ A# (3 ..3 5 ) H_ D# (0 ..6 3 ) 667/800/1066MHz HDMI Conn.

  • Page 16: Your Packard Bell Notebook Tour

    All manuals and user guides at all-guides.com Your Packard Bell Notebook tour Front View 9 10 Icon Item Description Microphone Internal microphone for recording sound. Webcam Web camera for video communication (for selected models). Display screen Also called Liquid-Crystal Display (LCD), displays computer output.

  • Page 17: Closed Front View

    All manuals and user guides at all-guides.com Icon Item Description Indicates when the hard disk drive is active. Communication Indicates the computer’s wireless connectivity indicator device status. Power button Turns the computer on and off. Keyboard For entering data into your computer. Palmrest Comfortable support area for your hands when you use the computer.

  • Page 18: Left View

    All manuals and user guides at all-guides.com Left View 2 3 4 5 Icon Item Description DC-in jack Connects to an AC adapter Ventilation slots Enable the computer to stay cool, even after prolonged use. External display Connects to a display device (VGA) port (e.g.

  • Page 19: Bottom View

    All manuals and user guides at all-guides.com Bottom View Icon Item Description Battery bay Houses the computer's battery pack. Battery release Releases the battery for removal. latch Hard disk bay Houses the computer's hard disk (secured with screws). Memory Houses the computer's main memory. compartment Battery lock Locks the battery in position.

  • Page 20: Touchpad Basics

    All manuals and user guides at all-guides.com TouchPad Basics The following items show you how to use the TouchPad: • Move your finger across the TouchPad (1) to move the cursor. • Press the left (2) and right (3) buttons located beneath the TouchPad to perform selection and execution functions.

  • Page 21: Using The Keyboard

    All manuals and user guides at all-guides.com Using the Keyboard The keyboard has full-sized keys and an embedded numeric keypad, separate cursor, lock, Windows, function and special keys. Lock Keys and embedded numeric keypad The keyboard has two lock keys which you can toggle on and off. Lock key Description Caps Lock...

  • Page 22: Windows Keys

    All manuals and user guides at all-guides.com Windows Keys The keyboard has two keys that perform Windows-specific functions. Description Windows key Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu. It can also be used with other keys to provide a variety of functions: <...

  • Page 23: Hot Keys

    All manuals and user guides at all-guides.com Hot Keys The computer employs hotkeys or key combinations to access most of the computer’s controls like screen brightness, volume output and the BIOS utility. To activate hot keys, press and hold the <Fn> key before pressing the other key in the hotkey combination. Hotkey Icon Function...

  • Page 24: Hardware Specifications And Configurations

    • ICH9M Intel 82801GBM • On die 512-kB, 8-way L2 cache Chipset • Intel® GL40 Express Chipset Processor Specifications Cache Core Item Cores Package Acer PN Speed Speed Tech Size Voltage CM900 2.2G 800M 45nm Micro- 1.0V - KC.N0001.900 FCPGA 1.2V...
  • Page 25 Support Win Flash Wake on LAN from S3 Wake on LAN from S4 in AC mode System information Keyboard Item Specification Type New Acer AC7T flat keyboard Total number of keypads 103-US/104-UK keys Windows logo key Internal & external keyboard work simultaneously Features •...
  • Page 26 All manuals and user guides at all-guides.com LAN Interface Item Specification LAN Chipset BCM57780 Support LAN protocol x1 PCIe v1.1 bus interface LAN connector type RJ45 LAN connector location Left side Features • Integrated 10/100/1000BASE-T transceiver • Automatic MDI crossover function •...
  • Page 27 All manuals and user guides at all-guides.com Hard Disk Drive Interface Item Specification Vendor & Model HITACHI SEAGATE TOSHIBA Name WD1600BEVT- HTS545016B9A300 ST9160314AS MK1665GSX 22A23T0 Capacity (GB) 160GB Bytes per sector 512Bytes Data heads Drive Format Disks Spindle speed 5400 (RPM) Performance Specifications Buffer size...
  • Page 28 All manuals and user guides at all-guides.com Item Specification Vendor & Model HITACHI SEAGATE TOSHIBA Name WD3200BEVT- HTS545032B9A300 ST9320315AS MK3265GSX 22A23T0 Capacity (GB) 320GB Bytes per sector 512Bytes Data heads Drive Format Disks Spindle speed 5400 (RPM) Performance Specifications Buffer size 8 MB Interface SATA...
  • Page 29 All manuals and user guides at all-guides.com Item Specification Vendor & Model TOSHIBA Name WD6400BEVT- MK6465GSX WD7500BPVT- WD3200BPVT- 22A0RT0 22HXZT1 22ZEST0 Capacity (GB) 640GB 750GB 320GB Bytes per sector 512Bytes 4096Bytes Data heads Drive Format Disks Spindle speed 5400 (RPM) Performance Specifications Buffer size 8 MB...
  • Page 30 All manuals and user guides at all-guides.com LED15.6" Item Specification Vendor/model name AUO / B156XW02 V2 (HW:4A) LG / LP156WH2-TLEA CMO / N156B6-L0B BOE / HT156WXB-500 CPT / CLAA156WB11A SAMSUNG / LTN156AT02-A04 Screen Diagonal (mm) 394.91 mm Active Area (mm) 344.23 mm x 193.54 mm Display resolution (pixels) 1366 x 3(RGB) x 768...
  • Page 31 All manuals and user guides at all-guides.com LCD Inverter (LCD Only) Item Specification Vendor & model name DARFON VK.21071.804 YNV-C01ACs Brightness conditions PWM signal frequency: Min142Hz Typ:150Hz Max:158Hz PWM signal amplitude: Min:3.0V Typ:3.3V Max:3.6V Duty=Ton/Period: Min:15% Max:100% Input voltage (v) Min:9V Typ:20V Max:20V Input current (mA) Typ:0.33A...
  • Page 32 All manuals and user guides at all-guides.com Video Interface Item Specification Chipset Integrated VGA solution (Intel® GL40 Express Chipset) Package FCBGA1329 Interface LVDS / CRT DVI (Docking only) Compatibility 1366x768/60Hz(16:9) / 1280x720/60Hz(16:9) / 1024x768/ 60Hz(4:3) / 800x600/60Hz(4:3) Sampling rate 60Hz Supports •...
  • Page 33 All manuals and user guides at all-guides.com System Board Major Chips Item Specification Core logic Intel® GL40 Express Chipset Built-in Intel® GL40 Express Chipset BCM57780 USB 2.0 Built-in Intel® GL40 Express Chipset Super I/O controller Bluetooth Broadcom 2046/2070, Atheros 3011 Wireless Broadcom 4312/43225, Atheros HB93/HB95/HB97, Realtek 8192...
  • Page 34 All manuals and user guides at all-guides.com System LED Indicator Item Specification System state • Blue color solid on: System on • Blue color and amber color off: System off • Amber color blinking: S3 state HDD access state Reflects the activities of the HDD or card reader access Wireless state Amber color if a wireless device is active Power button backlight...

  • Page 35: System Utilities

    All manuals and user guides at all-guides.com Chapter 2 System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/ Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup.

  • Page 36: Packard Bell Entk36 Bios

    All manuals and user guides at all-guides.com Packard Bell ENTK36 BIOS Information The Information screen displays a summary of the computer hardware information. InsydeH20 Setup Utility Rev. 3.5 Information Main Security Boot Exit CPU Type: CPU Type: Intel(R) Celeron(R) CPU Intel(R) Celeron(R) CPU 900 @ 2.20GHz 900 @ 2.20GHz...

  • Page 37: Main

    All manuals and user guides at all-guides.com Main The Main screen allows the user to set the system time and date as well as enable and disable boot options and recovery. InsydeH20 Setup Utility Rev. 3.5 Information Main Security Boot Exit Item Specific Help System Time...

  • Page 38: Security

    All manuals and user guides at all-guides.com Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use. NOTE: System BIOS does not support Trusted Platform Module (TPM). InsydeH20 Setup Utility Rev. 3.5 Information Main Security Boot Exit...

  • Page 39: Setting A Password

    All manuals and user guides at all-guides.com Setting a Password Follow these steps as you set the user or the supervisor password: Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Supervisor Password box appears: Set Supervisor Password Enter New Password...

  • Page 40: Changing A Password

    All manuals and user guides at all-guides.com Changing a Password Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Supervisor Password box appears. Set Supervisor Password Enter Current Password Enter New Password Confirm New Password Type the current password in the Enter Current Password field and press Enter.

  • Page 41: Boot

    All manuals and user guides at all-guides.com Boot This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the USB diskette drives, the onboard hard disk drive and the DVD drive in the module bay. Select Boot menu to select specific devices to support boot.

  • Page 42: Exit

    All manuals and user guides at all-guides.com Exit The Exit screen allows you to save or discard any changes you made and quit the BIOS Utility. InsydeH20 Setup Utility Rev. 3.5 Information Main Security Boot Exit Item Specific Help Exit Saving Changes Exit Saving Changes Exit Discarding Changes Exit Discarding Changes...

  • Page 43: Bios Flash Utilities

    All manuals and user guides at all-guides.com BIOS Flash Utilities The BIOS flash memory update is required for the following conditions: • New versions of system programs • New features or options • Restore a BIOS when it becomes corrupted. Use the flash utility to update the system BIOS flash ROM.

  • Page 44: Dos Flash Utility

    All manuals and user guides at all-guides.com DOS Flash Utility Perform the following steps to use the DOS Flash Utility: Press F2 during boot to enter the Setup Menu. Select Boot Menu to modify the boot priority order, for example, if using USB HDD to Update BIOS, move USB HDD to position 1.
  • Page 45 All manuals and user guides at all-guides.com In flash BIOS, the message Please do not remove AC Power Source displays. NOTE: If the AC power is not connected, the following message displays. Plug in the AC power to continue. Flash is complete when the message Flash programming complete displays. Chapter 2...

  • Page 46: Winflash Utility

    All manuals and user guides at all-guides.com WinFlash Utility Perform the following steps to use the WinFlash Utility: Double-click the WinFlash executable. Click OK to begin the update. A progress screen displays. Chapter 2...

  • Page 47: Remove Hdd/Bios Password Utilities

    All manuals and user guides at all-guides.com Remove HDD/BIOS Password Utilities This section provides you with details about removing HDD/BIOS password: Remove HDD Password: If you key in the wrong HDD password three times, an error is generated. To reset the HDD password, perform the following steps: After the error is displayed, select the Enter Unlock Password option on the screen.
  • Page 48 All manuals and user guides at all-guides.com Removing BIOS Passwords: To clear the User or Supervisor passwords, open the DIMM door and use a metal instrument to short the RTCRST# point. Cleaning BIOS Passwords To clean the User or Supervisor passwords, perform the following steps: From a DOS prompt, execute clnpwd.exe Press 1 or 2 to clean the desired password shown on the screen.

  • Page 49: Using Boot Sequence Selector

    All manuals and user guides at all-guides.com Using Boot Sequence Selector The Boot Sequence Selector allows the boot order to be changed without accessing the BIOS. To use Boot Sequence Selector, perform the following steps: Enter into DOS. Execute BS.exe to display the usage screen. Select the desired boot sequence by entering the corresponding sequence.

  • Page 50: Using Dmitools

    Write Serial Number to EEPROM (Create UUID from Intel WFM20.pdf) Input: dmitools /ws 01234567890123456789 Write UUID to EEPROM Input: dmitools /wu Write Asset Tag to EEPROM Input: dmitools /wa Acer Asstag NOTE: When using Write options, restart the system to make the new DMI data effective. Chapter 2...

  • Page 51: Creating A Usb Flash Crisis Disk

    All manuals and user guides at all-guides.com Creating a USB Flash Crisis Disk Plug in the USB flash disk. Select the Fast Format option and click Start. Then click Next. Click Format and then Exit to complete the operation. Chapter 2...
  • Page 52 All manuals and user guides at all-guides.com Copy the PAWF5x64.fd file to the USB flash disk root directory. NOTE: Do not place any other *.fd files to the USB flash disk root directory. Using the crisis disk Plug in the USB Flash Disk without AC plug. Chapter 2...

  • Page 53: Machine Disassembly And Replacement

    All manuals and user guides at all-guides.com Chapter 3 Machine Disassembly and Replacement IMPORTANT: The outside housing and color may vary from the mass produced model. This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. Disassembly Requirements To disassemble the computer, you need the following tools: •...

  • Page 54: Pre-Disassembly Instructions

    All manuals and user guides at all-guides.com Pre-disassembly Instructions Before proceeding with the disassembly procedure, make sure that you do the following: 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system. 3.

  • Page 55: Disassembly Process

    All manuals and user guides at all-guides.com Disassembly Process IMPORTANT: The LCD Module cannot be disassembled outside of factory conditions. If any part of the LCD Module is faulty, such as the camera, antenna or LCD panel, the whole module must be replaced. The disassembly process is divided into the following stages: •...

  • Page 56: External Module Disassembly Process

    All manuals and user guides at all-guides.com External Module Disassembly Process IMPORTANT: The outside housing and color may vary from the mass produced model. External Modules Disassembly Flowchart The flowchart below gives you a graphic representation of the external module disassembly sequence and instructs you on the components that need to be removed during servicing.

  • Page 57: Removing The Battery Pack

    All manuals and user guides at all-guides.com Removing the Battery Pack 1. Turn computer over. Slide the battery lock in the direction shown. 2. Slide and hold the battery release latch to the release position (1), then lift out the battery pack from the main unit (2).

  • Page 58: Removing The Sd Dummy Card

    All manuals and user guides at all-guides.com Removing the SD Dummy Card 1. Push the SD dummy card all the way in to eject it. 2. Pull it out from the slot. Chapter 3...

  • Page 59: Removing The Keyboard

    All manuals and user guides at all-guides.com Removing the Keyboard NOTE: The color of the upper cover may vary depending on model. 1. Unlock the six (6) keyboard locks. 2. Pry up the center of the keyboard and rotate it upward away from the upper cover. 3.
  • Page 60 All manuals and user guides at all-guides.com 4. Open the locking latch and disconnect the FPC from the mainboard. 5. Lift the keyboard clear of the upper cover. Chapter 3...

  • Page 61: Removing The Odd Module

    All manuals and user guides at all-guides.com Removing the ODD Module 1. See “Removing the Battery Pack” on page 47. 2. Remove the one (1) screw securing the ODD module. Step Size Quantity Screw Type ODD Module M2.5*8 3. Pull the ODD module out from the chassis. Chapter 3...
  • Page 62 All manuals and user guides at all-guides.com 4. Remove the two (2) screws securing the ODD bracket and remove the ODD bracket from the ODD module. Step Size Quantity Screw Type ODD Bracket M2*3 5. Remove the ODD bezel by prying the top edge away and clear of the module. Chapter 3...

  • Page 63: Removing The Logic Lower Door

    All manuals and user guides at all-guides.com Removing the Logic Lower Door 1. Remove two (2) screws from the logic lower door. Step Size Quantity Screw Type Logic Lower Door M2.5*8 2. Lift the door beginning from the inner edge as shown. 3.

  • Page 64: Removing The Dimm Module

    All manuals and user guides at all-guides.com Removing the DIMM Module 1. See “Removing the Logic Lower Door” on page 53. 2. Push out the release latches on both sides of the DIMM socket to release the DIMM module. 3. Remove the DIMM module. 4.

  • Page 65: Removing The Wlan Module

    All manuals and user guides at all-guides.com Removing the WLAN Module 1. See “Removing the Logic Lower Door” on page 53. 2. Disconnect the antenna cables from the WLAN module. NOTE: Cable placement is Black to the MAIN terminal and White to the AUX terminal. 3.
  • Page 66 All manuals and user guides at all-guides.com 4. Detach the WLAN module from the WLAN socket. Chapter 3...

  • Page 67: Removing The Hdd Module

    All manuals and user guides at all-guides.com Removing the HDD Module 1. See “Removing the Logic Lower Door” on page 53. 2. Using the pull-tab, slide the HDD module in the direction of the arrow to disconnect the interface. 3. Lift the HDD module clear of the HDD bay. NOTE: To prevent damage to device, avoid pressing down on it or placing heavy objects on top of it.
  • Page 68 All manuals and user guides at all-guides.com 4. Remove the four (4) screws (two each side) securing the HDD to the carrier. Step Size Quantity Screw Type HDD Carrier M3*3 5. Remove the HDD from the carrier. Chapter 3...

  • Page 69: Removing The Rtc Battery

    All manuals and user guides at all-guides.com Removing the RTC Battery 1. See “Removing the Logic Lower Door” on page 53. 2. Using plastic tweezers, lift the RTC battery from mainboard connector. Chapter 3...

  • Page 70: Main Unit Disassembly Process

    All manuals and user guides at all-guides.com Main Unit Disassembly Process Main Unit Disassembly Flowchart Remove Remove External Power Board Modules before proceeding Remove Speaker Module Remove Upper Cover Remove Touchpad FFC Remove Remove Remove Remove ODD Connector Mainboard USB Board Bluetooth Module Board Remove...

  • Page 71: Removing The Upper Cover

    All manuals and user guides at all-guides.com Removing the Upper Cover 1. See “External Module Disassembly Process” on page 46. 2. Turn the computer over. Remove the ten (10) screws on the lower cover and four (4) screws from the battery bay.
  • Page 72 All manuals and user guides at all-guides.com 3. Turn the computer over and disconnect the following three (3) cables from the mainboard. 4. Unlock and disconnect the power board FFC (A). Chapter 3...
  • Page 73 All manuals and user guides at all-guides.com 5. Disconnect the speaker cable (B). 6. Unlock and disconnect the touchpad FFC (C). NOTE: Avoid pulling on cables directly to prevent damage to the connectors. Chapter 3...
  • Page 74 All manuals and user guides at all-guides.com 7. Remove the eight (8) screws from the upper cover as shown. Step Size Quantity Screw Type Upper Cover M2.5*5 8. Starting at the bottom right side of the cover, pry apart the upper and lower covers as shown. Work along the front edge of the casing to the left as shown, then lift the upper cover clear of the lower cover.

  • Page 75: Removing The Speaker Module

    All manuals and user guides at all-guides.com Removing the Speaker Module 1. See “Removing the Upper Cover” on page 61. 2. Locate the speaker module on the upper cover as shown. 3. Remove the speaker module cable from the cable guides. 4.
  • Page 76 All manuals and user guides at all-guides.com 5. Lift the speaker module clear of the device. Chapter 3...

  • Page 77: Removing The Power Board

    All manuals and user guides at all-guides.com Removing the Power Board NOTE: The power board may vary depending your model. 1. See “Removing the Upper Cover” on page 61. 2. Locate the power board on the upper cover as shown. 3.
  • Page 78 All manuals and user guides at all-guides.com 5. Lift the power board from the upper cover and pull the FFC cable through the opening. Chapter 3...

  • Page 79: Removing The Touchpad Ffc

    All manuals and user guides at all-guides.com Removing the Touchpad FFC IMPORTANT: The touchpad board cannot be removed individually. To replace the touchpad board, replace the entire upper cover. 1. See “Removing the Upper Cover” on page 61. 2. Lift the FFC to detach the adhesive securing the cable to the upper cover. 3.

  • Page 80: Removing The Usb Board

    All manuals and user guides at all-guides.com Removing the USB Board 1. See “Removing the Upper Cover” on page 61. 2. Unlock the mainboard to USB cable connector. 3. Lift the FFC to detach the adhesive securing the cable to the lower cover. Chapter 3...
  • Page 81 All manuals and user guides at all-guides.com 4. Remove one (1) screw from the USB board. Step Size Quantity Screw Type USB Board M2*3 5. Lift the USB board clear of the lower cover. Chapter 3...

  • Page 82: Removing The Bluetooth Module

    All manuals and user guides at all-guides.com Removing the Bluetooth Module 1. See “Removing the Upper Cover” on page 61. 2. Pry the Bluetooth board from the adhesive. 3. Disconnect the mainboard to Bluetooth cable. 4. Lift the Bluetooth cable from the cable guides. Chapter 3...

  • Page 83: Removing The Odd Connector Board

    All manuals and user guides at all-guides.com Removing the ODD Connector Board 1. See “Removing the Upper Cover” on page 61. 2. Unlock and disconnect the ODD FFC from the mainboard. 3. Lift the ODD connector board from the lower cover. Chapter 3...

  • Page 84: Removing The Mainboard

    All manuals and user guides at all-guides.com Removing the Mainboard 1. See “Removing the Upper Cover” on page 61. 2. Disconnect the microphone cable from the mainboard. 3. Disconnect the LVDS cable from the mainboard. 4. Remove the LVDS cable and the DC-IN cable from the cable guide. Chapter 3...
  • Page 85 All manuals and user guides at all-guides.com 5. Remove the four (4) securing screws from the mainboard. Step Size Quantity Screw Type Mainboard M2.5*5 6. To prevent damage, lay the LCD panel flat and cover the panel as shown. Chapter 3...
  • Page 86 All manuals and user guides at all-guides.com 7. Carefully turn the mainboard over and place it on a clean, dust-free surface. CAUTION: Do not use excessive force when turning the mainboard over as it is still connected to the chassis by the power cable.
  • Page 87 All manuals and user guides at all-guides.com 10. Disconnect the Bluetooth cable from mainboard. Chapter 3...

  • Page 88: Removing The Thermal Module

    All manuals and user guides at all-guides.com Removing the Thermal Module 1. See “Removing the Upper Cover” on page 61. 2. Disconnect the fan cable. 3. Remove the four (4) securing screws (in reverse numerical order from screw 4 to 1) from the thermal module. Step Size Quantity...

  • Page 89: Removing The Cpu

    All manuals and user guides at all-guides.com Removing the CPU IMPORTANT: The pins on the underside of the CPU are very delicate. If they are damaged, the CPU may malfunction. Place the CPU on a clean, dry surface when it is not installed. 1.

  • Page 90: Removing The Lcd Assembly

    All manuals and user guides at all-guides.com Removing the LCD Assembly 1. See “Removing the Mainboard” on page 74. 2. Remove the adhesive tape securing the antennas to the lower cover. 3. Free the microphone cable from the cable guides as shown. 4.
  • Page 91 All manuals and user guides at all-guides.com 5. Continue removing the white antenna cable from the cable guides. 6. Continue removing the black antenna cable from the cable guides. 7. Remove four (4) screws from the LCD assembly. Step Size Quantity Screw Type LCD Assembly...
  • Page 92 All manuals and user guides at all-guides.com 8. Remove the LCD assembly from the lower cover. Chapter 3...

  • Page 93: Removing The Dc-In Assembly

    All manuals and user guides at all-guides.com Removing the DC-IN Assembly 1. See “Removing the LCD Assembly” on page 80. 2. Lift the DC-IN cable from the lower cover. 3. Lift the DC-IN assembly from the lower cover. Chapter 3...

  • Page 94: Lcd Module Disassembly Process

    All manuals and user guides at all-guides.com LCD Module Disassembly Process LCD Module Disassembly Flowchart Remove LCD Module from Main Unit before proceeding Remove LCD Bezel Remove Remove Remove Inverter Board LCD/LED Panel Camera Module (LCD Only) Remove Remove Remove Remove Microphone LCD Brackets...

  • Page 95: Removing The Lcd Bezel

    All manuals and user guides at all-guides.com Removing the LCD Bezel 1. See “Removing the LCD Bezel” on page 85. 2. Remove the two bezel screw caps and screws. Step Size Quantity Screw Type LCD Bezel M2.5*6 3. Starting from the bottom edge of the bezel, pry the bezel upwards and away from the panel. Work along the side toward the top of the bezel, prying the covers apart.

  • Page 96: Removing The Camera Module

    All manuals and user guides at all-guides.com Removing the Camera Module 1. See “Removing the LCD Bezel” on page 85. 2. Locate the camera module at the top of the LCD module and disconnect the camera cable. 3. Remove the camera from the LCD cover. Chapter 3...

  • Page 97: Removing The Inverter Board

    All manuals and user guides at all-guides.com Removing the Inverter Board 1. See “Removing the LCD Bezel” on page 85. 2. Remove the adhesive tape securing the inverter board cable to the LCD cover. 3. Remove one (1) screw from the inverter board. Step Size Quantity...
  • Page 98 All manuals and user guides at all-guides.com 5. Disconnect the inverter board cable going to the LVDS cable. 6. Lift the inverter board from the LCD cover. Chapter 3...

  • Page 99: Removing The Lcd/Led Panel

    All manuals and user guides at all-guides.com Removing the LCD/LED Panel 1. See “Removing the LCD Bezel” on page 85. 2. Remove the four (4) securing screws from the LCD/LED panel. Step Size Quantity Screw Type LCD/LED Panel M2.5*5 3. Remove the cable from the cable guide. 4.

  • Page 100: Removing The Lcd Brackets

    All manuals and user guides at all-guides.com Removing the LCD Brackets 1. See “Removing the LCD/LED Panel” on page 89. 2. Remove the six (6) securing screws (three on each side) from the LCD brackets. Step Size Quantity Screw Type LCD Brackets M2*3 3.

  • Page 101: Removing The Lvds Cable

    All manuals and user guides at all-guides.com Removing the LVDS cable 1. See “Removing the LCD/LED Panel” on page 89. 2. Remove the LVDS cable from the back of the panel. 3. Peel back the mylar securing the LVDS cable. 4.

  • Page 102: Removing The Microphone Cable

    All manuals and user guides at all-guides.com Removing the Microphone Cable 1. See “Removing the LCD/LED Panel” on page 89. 2. Remove the adhesive securing the microphone cable and antenna. 3. Peel back the foil tabs and remove the microphone cable from the cable channel. 4.
  • Page 103 All manuals and user guides at all-guides.com 5. Lift the microphone set clear of the panel. Chapter 3...

  • Page 104: Removing The Antennas

    All manuals and user guides at all-guides.com Removing the Antennas 1. See “Removing the LCD/LED Panel” on page 89. 2. Peel back the foil tabs securing the antenna to the LCD cover. 3. Remove the cable from the cable guides. 4.
  • Page 105 All manuals and user guides at all-guides.com 5. Peel back the foil tabs securing the antenna to the LCD cover. 6. Remove the white antenna from the cable guides. 7. Using a flat plastic tool, pry the antenna assembly clear of the device. Chapter 3...

  • Page 106: Lcd Module Reassembly Procedure

    All manuals and user guides at all-guides.com LCD Module Reassembly Procedure Replacing the Antennas 1. Adhere the white antenna assembly to the LCD cover. 2. Run the cable along the cable guides. 3. Fold over the foil tabs to secure the cable in place. Chapter 3...
  • Page 107 All manuals and user guides at all-guides.com 4. Adhere the black antenna assembly on the LCD cover. 5. Run the cable along the cable channel. 6. Fold over the foil tabs to secure the cable in place. Chapter 3...

  • Page 108: Replacing The Microphone Cable

    All manuals and user guides at all-guides.com Replacing the Microphone Cable 1. Place the microphone set in the panel. 2. Run the cable along the cable channel. IMPORTANT: Ensure that the cable runs between the callouts to avoid trapping when the panel is replaced in the LCD module.
  • Page 109 All manuals and user guides at all-guides.com 4. Replace the adhesive tape securing the microphone cable and the antenna together. Chapter 3...

  • Page 110: Replacing The Lvds Cable

    All manuals and user guides at all-guides.com Replacing the LVDS Cable 5. Place the LVDS cable onto the back of the panel. 6. Connect the LVDS cable to the panel. 7. Replace the mylar to secure the LVDS cable. Chapter 3...

  • Page 111: Replacing The Lcd Brackets

    All manuals and user guides at all-guides.com Replacing the LCD Brackets 1. Replace the LCD brackets to the LCD panel. 2. Replace the six (6) securing screws (three on each side) to the LCD panel brackets. Step Size Quantity Screw Type LCD Brackets M2*3 Chapter 3...

  • Page 112: Replacing The Lcd/Led Panel

    All manuals and user guides at all-guides.com Replacing the LCD/LED Panel 1. Place the LCD panel in the LCD cover. 2. Run the cable along the guide in the LCD cover as shown. 3. Replace the four (4) securing screws to the LCD panel. Step Size Quantity...

  • Page 113: Removing The Inverter Board

    All manuals and user guides at all-guides.com Removing the Inverter Board 1. Connect the inverter board cable going to the LVDS cable. 2. Connect the inverter board cable going to the LCD panel. 3. Place the inverter board onto the LCD cover and replace one (1) screw from the inverter board. Step Size Quantity...
  • Page 114 All manuals and user guides at all-guides.com 4. Replace the adhesive tape securing the inverter board cable to the LCD cover. Chapter 3...

  • Page 115: Replacing The Camera Module

    All manuals and user guides at all-guides.com Replacing the Camera Module 1. Place the camera module in the LCD cover. 2. Connect the camera cable. Chapter 3...

  • Page 116: Replacing The Lcd Bezel

    All manuals and user guides at all-guides.com Replacing the LCD Bezel 1. Replace the bezel and press down until there are no gaps between the bezel and the LCD cover. IMPORTANT: Ensure that the LCD cables pass through the hinge wells and are not trapped by the bezel. 2.

  • Page 117: Main Module Reassembly Procedure

    All manuals and user guides at all-guides.com Main Module Reassembly Procedure Replacing the DC-IN Assembly 1. Place the DC-IN assembly into the lower cover. 2. Place the DC-IN cable into the lower cover as shown. Chapter 3...

  • Page 118: Replacing The Lcd Assembly

    All manuals and user guides at all-guides.com Replacing the LCD Assembly 1. Place the LCD assembly on the lower cover. 2. Replace four (4) screws to secure the LCD assembly. Step Size Quantity Screw Type LCD Assembly M2.5*8 3. Place the black antenna cable into the cable guides. Chapter 3...
  • Page 119 All manuals and user guides at all-guides.com 4. Place the white antenna cable into the cable guides. 5. Continue replacing the black and white antenna cables into the cable guides as shown 6. Place the microphone cable into the cable guides as shown. Chapter 3...
  • Page 120 All manuals and user guides at all-guides.com 7. Replace the adhesive tape to secure the antennas to the lower cover. Chapter 3...

  • Page 121: Replacing The Cpu

    All manuals and user guides at all-guides.com Replacing the CPU IMPORTANT: The CPU has a Pin1 locator that must be positioned corresponding to the marker on the CPU socket. 1. Place the CPU into the CPU socket as shown, taking note of the Pin1 locator. 2.

  • Page 122: Replacing The Thermal Module

    All manuals and user guides at all-guides.com Replacing the Thermal Module IMPORTANT: Apply a suitable thermal grease and ensure all heat pads are in place before replacing the thermal module. The following thermal grease/pads are approved for use: CPU grease: Nano N302 •...
  • Page 123 All manuals and user guides at all-guides.com 5. Connect the fan cable. Chapter 3...

  • Page 124: Replacing The Mainboard

    All manuals and user guides at all-guides.com Replacing the Mainboard 1. Connect the Bluetooth to mainboard cable. 2. Apply the adhesive tape to secure the Bluetooth cable. 3. Place the mainboard on a clean, dust-free surface. Connect the power cable. Chapter 3...
  • Page 125 All manuals and user guides at all-guides.com 4. Place the mainboard in the chassis, left edge first to line up the I/O ports. NOTE: Ensure the I/O ports are positioned correctly through the casing. 5. Replace the four (4) securing screws to the mainboard. Step Size Quantity...
  • Page 126 All manuals and user guides at all-guides.com 6. Place the LVDS cable and the DC-IN cable into the cable guide. 7. Connect the LVDS cable to the mainboard. 8. Connect the microphone cable to the mainboard. Chapter 3...

  • Page 127: Replacing The Odd Connector Board

    All manuals and user guides at all-guides.com Replacing the ODD Connector Board 1. Place the ODD connector board into the lower cover using the board pin. 2. Connect the ODD FFC to the mainboard and lock the connector. Chapter 3...

  • Page 128: Replacing The Bluetooth Board

    All manuals and user guides at all-guides.com Replacing the Bluetooth Board 1. Place the Bluetooth cable into the cable guides. 2. Connect the Bluetooth cable to the Bluetooth module. 3. Place the Bluetooth board onto the adhesive. Chapter 3...

  • Page 129: Replacing The Usb Board

    All manuals and user guides at all-guides.com Replacing the USB Board 1. Place the USB board in the chassis. 2. Secure the one (1) screw on the USB board. Step Size Quantity Screw Type USB Board M2*3 3. Adhere the FFC to the lower cover. Chapter 3...
  • Page 130 All manuals and user guides at all-guides.com 4. Connect the USB cable to the mainboard and lock the connector. Chapter 3...

  • Page 131: Replacing The Touchpad Ffc

    All manuals and user guides at all-guides.com Replacing the Touchpad FFC 1. Connect the touchpad FFC to the connector and lock the FFC locking latch. 2. Gently press on the FFC to adhere the cable to the upper cover Chapter 3...

  • Page 132: Replacing The Power Board

    All manuals and user guides at all-guides.com Replacing the Power Board NOTE: The power board may vary depending your model. 1. Pass the cable through the upper cover as shown. Turn the upper cover over and gently press down on the FFC to secure it to the upper cover.

  • Page 133: Replacing The Speaker Module

    All manuals and user guides at all-guides.com Replacing the Speaker Module 1. Place the speaker module onto the upper cover. 2. Replace two (2) screws to secure the speaker to the upper cover. Step Size Quantity Screw Type Upper Cover M2*3 3.

  • Page 134: Replacing The Upper Cover

    All manuals and user guides at all-guides.com Replacing the Upper Cover 1. Place the upper cover on the lower cover as shown. Chapter 3...
  • Page 135 All manuals and user guides at all-guides.com 2. Connect the following three (3) cables to the mainboard. 3. Connect and lock the power board FFC (A). Chapter 3...
  • Page 136 All manuals and user guides at all-guides.com 4. Connect the speaker cable (B). 5. Connect and lock the touchpad FFC (C). Chapter 3...
  • Page 137 All manuals and user guides at all-guides.com 6. Replace the eight (8) screws to secure the upper cover as shown. Step Size Quantity Screw Type Upper Cover M2.5*5 7. Turn the computer over. Replace the ten (10) screws on the lower cover and four (4) screws in the battery bay. Step Size Quantity...

  • Page 138: Replacing The Rtc Battery

    All manuals and user guides at all-guides.com Replacing the RTC Battery 1. Place the RTC battery into the mainboard connector. Chapter 3...

  • Page 139: Replacing The Hdd Module

    All manuals and user guides at all-guides.com Replacing the HDD Module 1. Place the HDD in the HDD carrier. 2. Replace the four (4) screws (two each side) to secure the carrier. Step Size Quantity Screw Type HDD Carrier M3*3 3.
  • Page 140 All manuals and user guides at all-guides.com 4. Slide the HDD module in the direction of the arrow to connect the interface. Chapter 3...

  • Page 141: Replacing The Wlan Module

    All manuals and user guides at all-guides.com Replacing the WLAN Module 1. Insert the WLAN Module into the WLAN socket. 2. Replace the one (1) screw to secure the module. Step Size Quantity Screw Type WLAN Module M2*3 3. Connect the two (2) antenna cables to the module. NOTE: The black cable connects to the upper terminal (MAIN) and the white cable to the lower terminal (MAIN).

  • Page 142: Replacing The Dimm Modules

    All manuals and user guides at all-guides.com Replacing the DIMM Modules 1. Insert the DIMM module in place. 2. Press down to lock the DIMM module in place. 3. Repeat steps for the second DIMM module if present. Chapter 3...

  • Page 143: Replacing The Lower Logic Door

    All manuals and user guides at all-guides.com Replacing the Lower Logic Door 1. Replace the lower logic door by first lining up the bottom edge and lowering the door into place. 2. Replace two (2) screws to secure the lower logic door. Step Size Quantity...

  • Page 144: Replacing The Odd Module

    All manuals and user guides at all-guides.com Replacing the ODD Module 1. Press the bezel into the tray, bottom edge first, to secure it to the ODD module. 2. Place the bracket on the ODD module. 3. Secure the ODD bracket with the two (2) screws. Step Size Quantity...
  • Page 145 All manuals and user guides at all-guides.com 4. Push the ODD module into the ODD bay until it is flush with the casing. 5. Replace the one (1) screw to secure the module. Step Size Quantity Screw Type ODD Module M2.5*8 Chapter 3...

  • Page 146: Replacing The Keyboard

    All manuals and user guides at all-guides.com Replacing the Keyboard 1. Place the keyboard face down on the palm rest. 2. Connect the keyboard FPC to the mainboard and close the locking latch to secure the FPC in place. 3. Replace the keyboard by first lining up the bottom edge. Press down firmly to lock. Chapter 3...

  • Page 147: Replacing The Sd Dummy Card

    All manuals and user guides at all-guides.com Replacing the SD Dummy Card 1. Insert the SD dummy card into the slot as shown. 2. Push until the card clicks into place and is flush with the casing. Chapter 3...

  • Page 148: Replacing The Battery

    All manuals and user guides at all-guides.com Replacing the Battery 1. Slide and hold the battery release latch to the release position (1), insert the battery pack and press down (2). 2. Slide the battery lock in the direction shown to secure the battery in place. Chapter 3...

  • Page 149: Troubleshooting

    Common Problems Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. Obtain the failing symptoms in as much detail as possible.

  • Page 150: Power On Issue

    All manuals and user guides at all-guides.com Power On Issue If the system doesn’t power on, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Computer Shutsdown Intermittently If the system powers off at intervals, perform the following actions one at a time to correct the problem. Check the power cable is properly connected to the computer and the electrical outlet.

  • Page 151: No Display Issue

    All manuals and user guides at all-guides.com No Display Issue If the Display doesn’t work, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: No POST or Video If the POST or video doesn’t display, perform the following actions one at a time to correct the problem. Make sure that the internal display is selected.

  • Page 152: Abnormal Video Display

    All manuals and user guides at all-guides.com Abnormal Video Display If video displays abnormally, perform the following actions one at a time to correct the problem. Reboot the computer. If permanent vertical/horizontal lines or dark spots display in the same location, the LCD is faulty and should be replaced.

  • Page 153: Lcd Failure

    All manuals and user guides at all-guides.com LCD Failure If the LCD fails, perform the following actions one at a time to correct the problem. Do not replace a non- defective FRUs: Built-In Keyboard Failure If the built-in Keyboard fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Chapter 4...

  • Page 154: Touchpad Failure

    All manuals and user guides at all-guides.com TouchPad Failure If the TouchPad doesn’t work, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Internal Speaker Failure If the internal Speakers fail, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Chapter 4...

  • Page 155: Sound Problems

    All manuals and user guides at all-guides.com Sound Problems If sound problems are experienced, perform the following actions one at a time to correct the problem. Reboot the computer. Navigate to Start Control Panel System and Maintenance System Device Manager. Check the Device Manager to determine that: •...

  • Page 156: Hdd Not Operating Correctly

    All manuals and user guides at all-guides.com HDD Not Operating Correctly If the HDD does not operate correctly, perform the following actions one at a time to correct the problem. Disconnect all external devices. Run a complete virus scan using up-to-date software to ensure the computer is virus free. Run the Windows Vista Startup Repair Utility: insert the Windows Vista Operating System DVD in the ODD and restart the computer.

  • Page 157: Odd Failure

    All manuals and user guides at all-guides.com ODD Failure If the ODD fails, perform the following actions one at a time to correct the problem. Do not replace a non- defective FRUs: ODD Not Operating Correctly If the ODD exhibits any of the following symptoms it may be faulty: •...
  • Page 158 All manuals and user guides at all-guides.com Double-click lDE ATA/ATAPI controllers. If a device displays a down arrow, right-click on the device and click Enable. Double-click DVD/CD-ROM drives. If the device displays a down arrow, right-click on the device and click Enable.
  • Page 159 All manuals and user guides at all-guides.com Double-click IDE ATA/ATAPI controllers, then right-click ATA Device 0. Click Properties and select the Advanced Settings tab. Ensure that the Enable DMA box is checked and click OK. Repeat for the other ATA Devices shown if applicable. Drive Not Detected If Windows cannot detect the drive, perform the following actions one at a time to correct the problem.

  • Page 160: Wireless Function Failure

    All manuals and user guides at all-guides.com Wireless Function Failure If the WLAN fails, perform the following actions one at a time to correct the problem. Do not replace a non- defective FRUs: Thermal Unit Failure If the Thermal Unit fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Chapter 4...

  • Page 161: External Mouse Failure

    All manuals and user guides at all-guides.com External Mouse Failure If an external Mouse fails, perform the following actions one at a time to correct the problem. Try an alternative mouse. If the mouse uses a wireless connection, insert new batteries and confirm there is a good connection. See the mouse user manual.

  • Page 162: Intermittent Problems

    Issue” on page 140.): Power-off the computer. Visually check them for damage. If any problems are found, replace the FRU. Remove or disconnect all of the following devices: • Non-Acer devices • Printer, mouse, and other external devices • Battery pack •...

  • Page 163: Post Codes

    All manuals and user guides at all-guides.com Post Codes These tables describe the POST codes and descriptions during the POST. Post Code Range Phase POST Code Range 0x01 - 0x0F 0x70 - 0x9F 0x40 - 0x6F 0x10 - 0x3F 0xA0 - 0xBF 0xC0 - 0xCF 0x51 –...
  • Page 164 All manuals and user guides at all-guides.com Functionality Name (Include\ Post Phase Description PostCode.h) Code PEI_MEMORY_CALLBACK Set cache for physical memory PEI_ENTER_RECOVERY_MODE Recovery device Initialization PEI_RECOVERY_MEDIA_FOUND Found Recovery image PEI_RECOVERY_MEDIA_NOT_FOUND Recovery image not found PEI_RECOVERY_LOAD_FILE_DONE Load Recovery Image completed PEI_RECOVERY_START_FLASH Start Flash BIOS with Recovery image PEI_ENTER_DXEIPL...
  • Page 165 All manuals and user guides at all-guides.com Functionality Name (Include\ Post Phase Description PostCode.h) Code BDS_CONNECT_STD_ERR Error report device initialization BDS_CONNECT_USB_HC USB host controller initialization BDS_CONNECT_USB_BUS USB BUS driver initialization BDS_CONNECT_USB_DEVICE USB device driver initialization BDS_NO_CONSOLE_ACTION Console device initial fail BDS_DISPLAY_LOGO_SYSTEM_INFO Display logo or system information BDS_START_IDE_CONTROLLER...
  • Page 166 All manuals and user guides at all-guides.com S3 Functions POST Code Table Post Functionality Name (Include\ PostCode.h) Phase Description Code POST_BDS_NO_BOOT_DEVICE POST_BDS No Boot Device POST_BDS_START_IMAGE POST_BDS UEFI Boot Start Image POST_BDS_ENTER_INT19 POST_BDS Legacy 16 boot entry POST_BDS_JUMP_BOOT_SECTOR POST_BDS Try to Boot with INT 19 ACPI Functions POST Code Table Post Functionality Name (Include\ PostCode.h)

  • Page 167: Jumper And Connector Locations

    All manuals and user guides at all-guides.com Chapter 5 Jumper and Connector Locations Top View JSPK1 JLVDS1 JMIC2 JSPK2 JLED1 JKB1 JODD1 JTP1 JUSB2 LED5/LED6 LED3/LED4 Item Description Item Description JLVDS1 LED/CCFL panel connector JTP1 Touch pad(FFC) connector JSPK1 Left speaker connector JUSB2 USB board(FFC) connector JSPK2...

  • Page 168: Bottom View

    All manuals and user guides at all-guides.com Bottom View PJP2 PJP1 JFAN1 JCPU1 JCRT1 JRJ45 JBATT1 JMINI1 JHDMI1 JUSB1 JHDD1 JMIC1 JHP1 JBT1 JDIMM1/JDIMM2 ITEM DESCRIPTION ITEM DESCRIPTION PJP2 Battery connector JBT1 Bluetooth connector PJP1 DC-IN jack JHDD1 SATA HDD connector JDIMM1 / DDR3 Memory socket JMINI1...

  • Page 169: Power Board

    All manuals and user guides at all-guides.com Power Board LED2 LED1 LED3 LED4 TO MB FFC ITEM DESCRIPTION ITEM DESCRIPTION LED1 ON/OFF LED LED4 ON/OFF LED LED2 HDD LED ON/OFF Button LED3 Wireless LED Hall Sensor Chapter 5...

  • Page 170: Usb/B Board

    All manuals and user guides at all-guides.com USB/B Board JUSB2 TO MB FFC JUSB1 Item Description JUSB1/JUSB2 USB connector ODD Board JODD2 TO MB FFC Item Description JODD2 ODD connector Chapter 5...

  • Page 171: Clearing Password Check And Bios Recovery

    All manuals and user guides at all-guides.com Clearing Password Check and BIOS Recovery This section provides you with the standard operating procedures of clearing password and BIOS recovery for the Packard Bell ENTK36. The machine provides one Hardware Open Gap on main board for clearing password check, and one Hotkey for enabling BIOS Recovery.

  • Page 172: Bios Recovery By Crisis Disk

    All manuals and user guides at all-guides.com BIOS Recovery by Crisis Disk BIOS Recovery Boot Block: BIOS Recovery Boot Block is a special block of BIOS. It is used to boot up the system with minimum BIOS initialization. Users can enable this feature to restore the BIOS firmware to a successful one once the previous BIOS flashing process failed.

  • Page 173: Fru (Field Replaceable Unit) List

    Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

  • Page 174: Nv51M Exploded Diagrams

    All manuals and user guides at all-guides.com NV51M Exploded Diagrams Main Assembly Description Acer Part No. Description Acer Part No. Upper Cover 60.BQ502.001 Lower Logic Door 42.R4F02.001 Thermal Fan 23.R4G02.001 USB Board 55.R4F02.002 Thermal Module 60.R4G02.001 ODD Board 55.R4F02.003 Mainboard MB.R4G02.001...

  • Page 175: Upper Assembly

    All manuals and user guides at all-guides.com Upper Assembly Description Acer Part No. Powerboard 55.R4F02.001 Touchpad FFC 50.R4F02.003 Upper Cover 60.BQ502.001 Speaker 23.R4F02.003 Chapter 6...

  • Page 176: Lcd Assembly

    All manuals and user guides at all-guides.com LCD Assembly Description Acer Part No. LCD Bracket (Left) 33.R4F02.003 Camera 57.R4F02.001 LCD Bezel 60.WSG02.003 LCD Panel LK.1560D.013 LCD Bracket (Right) 33.R4F02.003 LVDS Cable 50.R4F02.007 Antenna (Main) 50.R4F02.005 Antenna (Aux) 50.R4F02.006 Inverter Board 19.R4F02.001...

  • Page 177: Led Assembly

    All manuals and user guides at all-guides.com LED Assembly Description Acer Part No. LED Bracket (Left) 33.R4F02.004 Camera 57.R4F02.001 LED Bezel 60.BQ502.004 LED Panel LK.15606.009 LED Bracket (Right) 33.R4F02.004 LVDS Cable 50.R4F02.009 Antenna (Main) 50.R4F02.005 Antenna (Aux) 50.R4F02.006 LED Cover 60.BQ502.003...

  • Page 178: Fru List

    All manuals and user guides at all-guides.com FRU List Category Description Acer Part No. ADAPTER ADAPTER DELTA 65W 19V 1.7X5.5X11 YELLOW AP.06501.026 ADP-65JH DB A, LV5 LED LF ADAPTER DELTA 65W 19V 1.7X5.5X11 YELLOW AP.06501.033 ADP-65VH BA, LV5, LOW PROFILE LED LF ADAPTER LITE-ON 65W 19V 1.7X5.5X11...
  • Page 179 All manuals and user guides at all-guides.com Category Description Acer Part No. LITEON WIRELESS LAN BROADCOM 43225 NI.23600.081 2X2 BGN LITEON WIRELESS LAN ATHERIS HB97 2X2 NI.23600.073 BGN (HM) WN6603AH FOXCONN WIRELESS LAN ATHEROS HB97 NI.23600.072 2X2 BGN (HM) LITEON WIRELESS LAN REALTEK 8192SE BGN NI.23600.065...
  • Page 180 All manuals and user guides at all-guides.com Category Description Acer Part No. CASE/COVER/BRACKET ASSEMBLY UPPER CASE ASSY, INCL.TP - UMA - BLACK 60.BQ502.001 UPPER CASE ASSY, INCL.TP - UMA - RED 60.BQ702.003 LOWER CASE-UMA 60.R4F02.002 UNILOAD DOOR-UMA 42.R4F02.001 HDD CARRIER-UMA 33.R4F02.001...
  • Page 181 All manuals and user guides at all-guides.com Category Description Acer Part No. HDD HGST 2.5" 5400RPM 320GB KH.32007.008 HTS545032B9A300 PANTHER B SATA LF F/ W:C60F DISK IMBALANCE CRITERIA = 0.014G- HDD WD 2.5" 5400RPM 320GB WD3200BPVT- KH.32008.022 22ZEST0, ML320S, 4K DRIVE SATA 8MB LF F/W: 01.01A01...
  • Page 182 All manuals and user guides at all-guides.com Category Description Acer Part No. Keyboard GATEWAY AC7T_G10B AC7T Internal KB.I170G.187 17 Standard 104KS Black Norwegian Texture Keyboard GATEWAY AC7T_G10B AC7T Internal KB.I170G.188 17 Standard 104KS Black Portuguese Texture Keyboard GATEWAY AC7T_G10B AC7T Internal KB.I170G.191...
  • Page 183 All manuals and user guides at all-guides.com Category Description Acer Part No. ASSY LCD MODULE 15.6"W WXGA GLARE W/ 6M.BQA02.001 ANTENNA*2, CCD 1.3M, BLACK - PB LCD COVER IMR-BLACK PB 60.BQ502.002 LCD BEZEL FOR W/CMOS PB 60.BQ502.004 ANTENNA WLAN-MAIN 50.R4F02.005 ANTENNA WLAN-AUX 50.R4F02.006...
  • Page 184 All manuals and user guides at all-guides.com Category Description Acer Part No. ASSY LCD MODULE 15.6"W WXGA GLARE W/ 6M.BQL02.001 ANTENNA*2, CCD 1.3M, RED - PB LCD COVER IMR-RED PB 60.BQ702.001 LCD BEZEL FOR W/CMOS PB 60.BQ502.004 ANTENNA WLAN-MAIN 50.R4F02.005 ANTENNA WLAN-AUX 50.R4F02.006...
  • Page 185 All manuals and user guides at all-guides.com Category Description Acer Part No. ASSY LCD MODULE 15.6"W WXGA GLARE W/ 6M.WSS02.001 ANTENNA*2, CCD 1.3M, BLACK - GTW LCD COVER IMR-BLACK GW 60.WSG02.001 LCD BEZEL FOR W/CMOS GW 60.WSG02.003 ANTENNA WLAN-MAIN 50.R4F02.005 ANTENNA WLAN-AUX 50.R4F02.006...
  • Page 186 All manuals and user guides at all-guides.com Category Description Acer Part No. ASSY LED LCD MODULE 15.6"W WXGA GLARE 6M.BQA02.002 W/ANTENNA*2, CCD 1.3M, BLACK - PB LED LCD COVER IMR-BLACK PB 60.BQ502.003 LCD BEZEL FOR W/CMOS PB 60.BQ502.004 ANTENNA WLAN-MAIN 50.R4F02.005...
  • Page 187 All manuals and user guides at all-guides.com Category Description Acer Part No. LED LCD SAMSUNG 15.6"W WXGA GLARE LK.15606.009 LTN156AT02-A04 LF 220NIT 8MS 500:1 LED LCD BOE 15.6"W WXGA GLARE LK.1560E.004 HT156WXB-500 LF 220NIT 8MS 500:1 LED LCD AUO 15.6"W WXGA GLARE B156XW02 LK.15605.010...
  • Page 188 All manuals and user guides at all-guides.com Category Description Acer Part No. CAMERA 1.3M 57.R4F02.001 LED LCD SAMSUNG 15.6"W WXGA GLARE LK.15606.009 LTN156AT02-A04 LF 220NIT 8MS 500:1 LED LCD BOE 15.6"W WXGA GLARE LK.1560E.004 HT156WXB-500 LF 220NIT 8MS 500:1 LED LCD AUO 15.6"W WXGA GLARE B156XW02 LK.15605.010...
  • Page 189 All manuals and user guides at all-guides.com Category Description Acer Part No. LED BRACKET R&L 33.R4F02.004 CAMERA 1.3M 57.R4F02.001 LED LCD SAMSUNG 15.6"W WXGA GLARE LK.15606.009 LTN156AT02-A04 LF 220NIT 8MS 500:1 LED LCD BOE 15.6"W WXGA GLARE LK.1560E.004 HT156WXB-500 LF 220NIT 8MS 500:1 LED LCD AUO 15.6"W WXGA GLARE B156XW02...
  • Page 190 All manuals and user guides at all-guides.com Category Description Acer Part No. HEATSINK THERMAL MODULE-UMA W/O FAN 60.R4G02.001 FAN-UMA 23.R4G02.001 SPEAKER MIC SET-UMA 23.R4F02.002 SPEAKER L 23.R4F02.003 MISCELLANEOUS LCD SCREW PAD 47.R4F02.001 Chapter 6...

  • Page 191: Screw List

    All manuals and user guides at all-guides.com Screw List Category Description Acer Part No. SCREW 2.5D 5L K 5.5D ZK NL + CR3 86.R4F02.001 SCREW 2.45D 8.0L K 5.5D 0.8T ZK NL 86.R4F02.002 SCREW 2.5D 6L K 5.5D NI NL 86.R4F02.003...

  • Page 192: Model Definition And Configuration

    All manuals and user guides at all-guides.com Appendix A Model Definition and Configuration ENTK36 Model Country Acer Part No Description ENTK36 - Chile LX.BQA08.001 EMEA ENTK36-902G16Mnkk EM 902G16Mnkk W7ST32EMBSCL3 UMACkk_34 1*2G/160/6L2.2/2R/ CB_bgn_1.3C_AUk_ES31 EASYNOTE_TK36-AV-001CL ENTK36 - Nordic LX.BQA02.009 EMEA ENTK36-902G16Mnkk 902G16Mnkk W7HP64BTND1 UMACkk_34 1*2G/160/6L2.2/2R/...
  • Page 193 All manuals and user guides at all-guides.com Model Country Acer Part No Description ENTK36 - Czech LX.BQA02.004 EMEA ENTK36-T352G50Mnkk T352G50Mnkk W7HP64BSCZ2 UMACkk_34 1*2G/500_L/6L2.2/2R/ CB_bgn_1.3C_AUk_SK11 EASYNOTE_TK36-BV-331CZ ENTK36 - Belgium LX.BQA02.011 EMEA ENTK36-T353G25Mnkk T353G25Mnkk W7HP64BTBE1 UMACkk_34 2G+1G/250/6L2.2/2R/ CB_bgn_1.3C_AUk_ENT1 EASYNOTE_TK36-AV-005BE ENTK36 - Spain LX.BQA02.007...
  • Page 194 All manuals and user guides at all-guides.com Model Country Acer Part No Description ENTK37 - S2.BQL02.001 ENTK37-904G32Mnrr 904G32Mnrr W7HP64BSWW2 UMACrr_34 2*2G/320/BT/6L2.2/2R/ CB_bgn_1.3C_AUr_EN11 ENTK37 - Czech LX.BQL02.002 EMEA ENTK37-T353G32Mnrr T353G32Mnrr W7HP64BSCZ2 UMACrr_34 2G+1G/320_5.4k_4k/6L2.2/2R/ CB_bgn_1.3C_AUr_SK11 EASYNOTE_TK37-BV-312CZ ENTK37 - S2.BQL02.002 ENTK37-T354G50Mnrr T354G50Mnrr W7HP64BSWW2 UMACrr_34 2*2G/500_L/BT/6L2.2/2R/...
  • Page 195 All manuals and user guides at all-guides.com Model Country Acer Part No Memory 1 ENTK37 - Czech LX.BQL02.001 CM900 NLED15.6 SO2GBIII10 902G32Mnrr WXGAG ENTK37 - Nordic LX.BQL02.003 CM900 N15.6WX SO2GBIII10 903G32Mnrr ENTK37 - S2.BQL02.001 CM900 NLED15.6 SO2GBIII10 904G32Mnrr WXGAG ENTK37 - Czech LX.BQL02.002...
  • Page 196 All manuals and user guides at all-guides.com Extra Wireless Model Country Acer Part No Memory 2 1(GB) LAN1 ENTK37 - Czech LX.BQL02.001 N320GB5 3rd WiFi 902G32Mnrr .4KS_4K 2x2 BGN ENTK37 - Nordic LX.BQL02.003 SO1GBIII10 N320GB5 3rd WiFi 903G32Mnrr .4KS 2x2 BGN ENTK37 - S2.BQL02.001...
  • Page 197 All manuals and user guides at all-guides.com Model Country Acer Part No Bluetooth Battery Adapter Camera ENTK37 - Czech LX.BQL02.001 6CELL2.2 1.3M 902G32Mnrr ENTK37 - Nordic LX.BQL02.003 6CELL2.2 1.3M 903G32Mnrr ENTK37 - S2.BQL02.001 BT 3.0 6CELL2.2 1.3M 904G32Mnrr ENTK37 - Czech LX.BQL02.002...
  • Page 198 All manuals and user guides at all-guides.com Appendix A...

  • Page 199: Test Compatible Components

    All manuals and user guides at all-guides.com Appendix B Test Compatible Components This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system ® functions are tested under Windows 7 environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests.

  • Page 200: Microsoft® Windows® 7 Environment Test

    All manuals and user guides at all-guides.com Microsoft Windows 7 Environment Test ® ® Brand Type Description Acer Part No Adapter Chicony Power Adapter Chicony Power 65W 19V AP.0650A.017 1.7x5.5x11 Yellow CPA09-A065N1, LV5, low profile LED LF DELTA Adapter DELTA 65W 19V 1.7x5.5x11 AP.06501.026...
  • Page 201 All manuals and user guides at all-guides.com Brand Type Description Acer Part No Foxconn BT 3.0 Foxconn Bluetooth ATH AR3011 (BT3.0) BH.21100.009 Foxconn BT 3.0 Foxconn Bluetooth BRM 2046 BT3.0 BH.21100.008 (T60H928.33) f/w:861 Foxconn BT 3.0 Foxconn Bluetooth BRM 2070 BH.21100.010...
  • Page 202 All manuals and user guides at all-guides.com Brand Type Description Acer Part No TOSHIBA N250GB5.4KS HDD TOSHIBA 2.5" 5400rpm 250GB KH.25004.005 MK2565GSX, Capricorn BS, 320G/P SATA 8MB LF F/W:GJ002J TOSHIBA N320GB5.4KS HDD TOSHIBA 2.5" 5400rpm 320GB KH.32004.004 Capricorn BS,MK3265GSX SATA 8MB LF...
  • Page 203 All manuals and user guides at all-guides.com Brand Type Description Acer Part No NLED15.6WXGAG LED LCD LPL 15.6"W WXGA Glare LK.15608.011 LP156WH2-TLEA LF 220nit 16ms 500:1 (color engine) SAMSUNG NLED15.6WXGAG LED LCD SAMSUNG 15.6"W WXGA LK.15606.009 Glare LTN156AT02-A04 LF 220nit 8ms...
  • Page 204 All manuals and user guides at all-guides.com Brand Type Description Acer Part No Liteon 3rd WiFi 2x2 BGN Liteon Wireless LAN Broadcom 43225 2x2 NI.23600.081 Appendix B...

  • Page 205: Online Support Information

    This section describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d.
  • Page 206 All manuals and user guides at all-guides.com Appendix C...

  • Page 207: Index

    All manuals and user guides at all-guides.com Index External Module Disassembly Flowchart AFLASH Utility Antennas 92, 94 Removing Flash Utility Replacing FRU (Field Replaceable Unit) List Battery Hard Disk Drive Replacing Removing Battery Pack Replacing Removing HDTV Switch Failure 25–33 BIOS Utility Hibernation mode Advanced...
  • Page 208 All manuals and user guides at all-guides.com LCD Module Disassembly Right Speaker Module Flowchart Removing Replacing LCD Module Reassembly Procedure LCD Panel Removing SD Dummy Card Replacing Removing LVDS Cable Replacing Replacing Speaker Module Replacing Speakers Main Unit Disassembly Removing Flowchart System Mainboard...
  • Page 209 All manuals and user guides at all-guides.com Removing utility 25–33 BIOS Windows 2000 Environment Test Wireless Function Failure WLAN Module 55, 59, 128 Removing Replacing...
  • Page 210 All manuals and user guides at all-guides.com...

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