Lenovo 21LM001HPB User Manual
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Lenovo 21LM001HPB User Manual

Lenovo 21LM001HPB User Manual

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ThinkPad L13 Gen 5,ThinkPad L13 2-in-1 Gen
5 and ThinkPad S2 Gen 9
User Guide

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  • Page 1 ThinkPad L13 Gen 5,ThinkPad L13 2-in-1 Gen 5 and ThinkPad S2 Gen 9 User Guide...
  • Page 2 Generic Safety and Compliance Notices Second Edition (July 2024) © Copyright Lenovo 2024. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-...

  • Page 3: Table Of Contents

    Update the UEFI BIOS ..Lenovo apps ....Install a Windows operating system and drivers . .
  • Page 4 Frequently asked questions ..Call Lenovo ....Error messages ....

  • Page 5: Discover Your Lenovo Notebook

    Discover your Lenovo notebook ® Thank you for choosing a Lenovo notebook! We are dedicated to delivering the best solution to you. Before starting your tour, please read the following information: • Illustrations in this documentation might look different from your product.
  • Page 6 ThinkPad L13 Gen 5,ThinkPad L13 2-in-1 Gen 5 and ThinkPad S2 Gen 9User Guide...

  • Page 7: Chapter 1. Meet Your Computer

    Chapter 1. Meet your computer This chapter introduces the appearance, features and specifications of your computer. Front view Have a quick glance at the front view of your computer. ThinkPad L13 Gen 5 / ThinkPad S2 Gen 9 © Copyright Lenovo 2024...
  • Page 8 Description Description Item Item Webcam privacy shutter Infrared camera / Camera Microphone Touch screen* ® Power button with fingerprint reader* TrackPoint pointing stick NFC (near field communication) mark* TrackPoint Three Buttons Trackpad Smart-card slot* * for selected models Webcam privacy shutter Slide the webcam privacy shutter to cover or uncover the camera lens.
  • Page 9 ThinkPad L13 2-in-1 Gen 5 Description Description Item Item Webcam privacy shutter Infrared camera / Camera Microphone Touch screen* ® Power button with fingerprint reader* TrackPoint pointing stick NFC (near field communication) mark* TrackPoint Three Buttons Trackpad Smart-card slot* * for selected models Chapter 1 Meet your computer...
  • Page 10 Webcam privacy shutter Slide the webcam privacy shutter to cover or uncover the camera lens. It is designed to protect your privacy. Related topics • “Use the TrackPoint pointing device” on page 15 • “Use the trackpad” on page 16 •...

  • Page 11: Side View

    USB-C connector (USB 20Gbps) USB-A connector (USB 5Gbps, Always HDMI™ connector On USB) Lenovo Integrated Pen* Note: For more information about the USB connector name update, see Appendix B “Notice for USB connector name update” on page 73. Statement on USB transfer rate...
  • Page 12 • “Connect to a cellular network (for selected models)” on page 12 • “Connect to a wired display” on page 22 • “Use Lenovo Integrated Pen (for ThinkPad L13 2-in-1 Gen 5 only)” on page 25 • “Charge the computer with ac power” on page 29 •...

  • Page 13: Bottom View

    Bottom view Have a quick glance at the bottom part of your computer. ThinkPad L13 Gen 5 / ThinkPad S2 Gen 9 ThinkPad L13 2-in-1 Gen 5 Description Description Item Item Emergency-reset hole Speaker Emergency-reset hole Emergency-reset hole can help you to recover computer when the computer stops responding and you cannot turn it off by pressing the power button.
  • Page 14 2. Insert a straightened paper clip into the hole to cut off power supply temporarily. 3. Connect your computer to ac power and then turn on your computer. Note: If your computer is still no response, you can call Lenovo Customer Support Center to get further help.

  • Page 15: Features And Specifications

    Features and specifications Get to know more hardware and software details of your computer. Specification Description Memory Low Power Double Data Rate 5 (LPDDR5), soldered on board, up to 32 GB Storage device One slot, 2280 M.2 solid-state drive, up to 1 TB •...
  • Page 16 • USB-C connector (USB 5Gbps) functionality. To purchase USB-C accessories, go to https:// • USB-C connector (USB 10Gbps) www.lenovo.com/accessories • USB-C connector (Thunderbolt 3) • USB-C connector (Thunderbolt 4) • USB-C connector (USB4 40Gbps) ThinkPad L13 Gen 5,ThinkPad L13 2-in-1 Gen 5 and ThinkPad S2 Gen 9User Guide...

  • Page 17: Chapter 2. Get Started With Your Computer

    • “Check the battery status” on page 29 • “Charge the computer with ac power” on page 29 Complete the operating system setup Before exploring your computer, you need to complete the operating system setup. The setup includes but is not limited to: © Copyright Lenovo 2024...

  • Page 18: Access Networks

    • Select the country or region. • Connect to an available network. • Accept the license agreement. • Create a Microsoft account or log in with your Microsoft account. • Set up your password, fingerprint, or facial recognition as preferred. •...

  • Page 19: Interact With Your Computer

    • The 4G cellular service is provided by authorized mobile service carriers in some countries or regions. You must have a cellular plan from a service carrier to connect to the cellular network. The cellular data plan might vary by location. •...
  • Page 20 FnLock and function keys Key / Key combination Function description Switch between the special and standard functions of the function keys (F1–F12). Function keys provide two sets of functions: special function and standard function. Icons on the key denote the special function, such as Characters on the key denote the standard function, such as F1 and F2.

  • Page 21: Use The Trackpoint Pointing Device

    You can customize keyboard settings in Vantage app. To customize detailed settings, open the Vantage app, and then click Device ➙ Input & Accessories. For more keyboard shortcuts, go to https://support.lenovo.com/us/en/solutions/windows-support Use the TrackPoint pointing device The TrackPoint pointing device enables you to perform all the functions of a traditional mouse, such as pointing, clicking, and scrolling.

  • Page 22: Use The Trackpad

    Replace the pointing-stick nonslip cap Follow below illustration to replace the pointing-stick nonslip cap. Note: Ensure that the new red cap has grooves Use the trackpad You can use the trackpad to perform all the pointing, clicking, and scrolling functions of a traditional mouse. It is ideal for you to use for occasions with high portability requirements, for example, business trips.
  • Page 23 – if the trackpad surface is stained with water or oil. Turn off the computer first. Then, gently wipe the trackpad surface with a soft and lint-free cloth that is moistened with lukewarm water or computer cleaner. Use the touch gestures Notes: •...
  • Page 24 To do this Gesture Two fingers pinch in. Zoom out. Two fingers slide horizontally or vertically. Scroll through items. Three-and-four-finger touch gestures To do this Gesture Three fingers tap once. Open search window. Four fingers tap once. Open notification center. Three- or four-finger swipes up.

  • Page 25: Use The Touch Screen (For Selected Models)

    To do this Gesture Three- or four-finger swipes down. Show the desktop. Three- or four-finger swipes left or right. Switch between open apps or windows. Disable the Trackpad The Trackpad is enabled by default. To disable the device: Step 1. Open the Start menu, and then click Settings ➙...
  • Page 26 One-finger touch gesture To do this Gesture Tap and hold. Open a shortcut menu. Swipe from the left. Open the widget panel. Swipe from the right. Open notification center. Two-finger touch gesture To do this Gesture Move two fingers towards. Zoom out.
  • Page 27 Three-and-four-finger touch gesture To do this Gesture Swipe with three fingers up. Show all open windows. Swipe with three fingers down. Show the desktop. Swipe with three fingers to the left or right. Switch apps. Swipe with four fingers to the left or right. Switch desktops.

  • Page 28: Connect To An External Display

    Step 7. If the touch screen still cannot work normally, the touch screen might get damaged. You can call Lenovo Customer Support Center to get further help. Connect to an external display Connect your computer to a projector or a monitor to give presentations or expand your workspace.

  • Page 29: Change Display Settings

    Set the display mode Press or Fn key+ and then select a display mode of your preference. Change display settings You can change the settings for both the computer display and the external display, such as the main or the secondary display, brightness, resolution, and orientation.
  • Page 30 Mode Recommended scenario Notebook mode Enter text. Use the trackpad and the pointing device. Stand mode Have a video call. Give a presentation. ThinkPad L13 Gen 5,ThinkPad L13 2-in-1 Gen 5 and ThinkPad S2 Gen 9User Guide...

  • Page 31: Use Lenovo Integrated Pen (For Thinkpad L13 2-In-1 Gen 5 Only)

    View a slide show. Tablet mode Write and draw. Play touch-enabled games. Use Lenovo Integrated Pen (for ThinkPad L13 2-in-1 Gen 5 only) The garaged rechargeable electronic pen enables a more precise and easier way of selecting, writing and sketching. Chapter 2...

  • Page 32: Charge Lenovo Integrated Pen

    Note: ThinkPad Pen Pro is not waterproof. Keep the pen away from water and excessive moisture. Charge Lenovo Integrated Pen When the computer is on or in sleep mode, insert the pen back into the pen slot. Then pen is 80% charged in about 15 seconds and 100% charged in about five minutes.

  • Page 33: Chapter 3. Explore Your Computer

    This section introduces Lenovo apps that can enrich your computing experience and improve productivity. Lenovo Commercial Vantage The Lenovo Commercial Vantage app (hereafter referred to as Vantage app) is a customized one-stop solution to help you maintain your computer with automated updates and fixes, configure hardware settings, and get personalized support.

  • Page 34: Intelligent Cooling

    • Some features might not be able to be used at the same time. • The Lenovo View app periodically updates features to improve your camera and video call experience. The feature description might be different from that on your actual user interface.

  • Page 35: Switch Among Modes

    Note: Some models might not ship with ac adapters or power cords. Use only the certified adapters and power cords provided by Lenovo that comply with the requirements of relevant national standards to charge the product. It is recommended to use the Lenovo qualified adapters. You can refer to https:// www.lenovo.com/us/en/compliance/eu-doc...

  • Page 36: Maximize The Life Of The Battery

    Charge your computer with P-to-P 2.0 charging function Both USB-C connectors (Thunderbolt 4) on the computer feature the Lenovo-unique P-to-P 2.0 (Peer to Peer 2.0) charging function. Note: The actual charging speed of your computer depends on many factors, such as the remaining battery power of the computers, the wattage of the ac power adapter, and whether you are using the computers.

  • Page 37: Transfer Data

    • Turn off the display: After 5 minutes • Put the computer to sleep: After 5 minutes To change the power plan, the power button function and other settings, do the following: Step 1. Go to Control Panel and view by Large icons or Small icons. Step 2.

  • Page 38: Use A Smart Card (For Selected Models)

    To turn on NFC: Type Airplane mode in the Windows search box and then press Enter. Step 1. Step 2. Ensure that the Airplane mode is off and turn on the NFC function. By using NFC, you can simply tap and connect your computer and another NFC-enabled device over a few centimeters or inches.

  • Page 39: Chapter 4. Secure Your Computer And Information

    Note: The slot supports cable locks that conform to the Kensington NanoSaver lock standards using Cleat™ locking technology. You are responsible for evaluating, selecting, and implementing the locking device and security feature. Lenovo is not responsible for the locking device and security feature. You can purchase the cable locks at https://smartfind.lenovo.com Log in with fingerprint recognition (for selected models) The fingerprint reader is integrated with the power button.

  • Page 40: Log In With Facial Recognition (For Selected Models)

    To check the type of your M.2 solid-state drive: Step 1. Restart the computer. When the logo screen is displayed, press F10 to enter the Lenovo diagnostics window. On the TOOLS tab, select SYSTEM INFORMATION ➙ STORAGE using the arrow keys.

  • Page 41: Supervisor Password

    The system management password can also protect the system information stored in UEFI BIOS like a supervisor password, but it has lower authority by default. The system management password can be set through the UEFI BIOS menu or through Windows Management Instrumentation (WMI) with the Lenovo client-management interface.

  • Page 42: Set, Change, Or Remove A Password

    Step 6. Press F10 to save changes and exit the UEFI BIOS menu. If you have not set a supervisor password, contact a Lenovo-authorized service provider to have the system management password removed. What to do if you forget your NVMe password Follow the instructions to remove the NVMe password if you forget your NVMe password.

  • Page 43: Associate Your Fingerprints With Passwords (For Selected Models)

    Lenovo-authorized service provider to have the storage drive replaced. A fee will be charged for parts and service. If the storage drive is a CRU (Customer Replaceable Unit), you can also contact Lenovo to purchase a new storage drive to replace the old one by yourself. To check whether the storage drive is a CRU and the relevant replacement procedure, see “CRU list”...

  • Page 44: Log In To The System With Passwordless Power-On Authentication

    Select the available FIDO2 USB device that you want to register in the Discovered Devices field. Click Yes in the displayed window to confirm the device you selected If you set a power-on password, you are prompted to enter the correct password. The User operation request window is displayed.

  • Page 45: Chapter 5. Configure Advanced Settings

    Note: The Lenovo BIOS Simulator Center makes periodic updates of the settings. The UEFI BIOS simulator interface and description of settings might be different from that on your actual user interface. Customize BIOS Defaults The feature provides a solution to backup your preferred BIOS Setup settings.

  • Page 46: Reset System To Factory Defaults

    Step 2. Select Restart ➙ Save Custom Defaults. Step 3. Click Yes to save the settings configuration you customized. Load the customized settings configuration Follow the instructions to load the customized settings configuration. Step 1. Restart the computer. When the logo screen is displayed, press F1 to enter the UEFI BIOS menu. Step 2.

  • Page 47: Detect Memory Retraining

    If the latest UEFI BIOS update package is available, follow the on-screen instructions to download and install the package. From the Lenovo Support Web site Follow the instructions to update the UEFI BIOS from the Lenovo Support Web site. Step 1. Go to and select the entry for your computer.

  • Page 48: Install A Windows Operating System And Drivers

    Windows operating system. Before installing a particular Windows version, check the compatibility list for the Windows version. For details, go to https:// support.lenovo.com/solutions/windows-support Attention: • It is recommended that you update your operating system through official channels. Any unofficial update might cause security risks.

  • Page 49: Install Device Drivers

    • Open the Vantage app to check the available update packages. Select the update packages you want, and then follow the on-screen instructions to download and install the packages. • Go to https://pcsupport.lenovo.com and select the entry for your computer. Then, follow the on-screen instructions to download and install necessary drivers and software.
  • Page 50 ThinkPad L13 Gen 5,ThinkPad L13 2-in-1 Gen 5 and ThinkPad S2 Gen 9User Guide...

  • Page 51: Chapter 6. Cru Replacement

    If you intend on installing a CRU, Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You might be required to return the defective part that is replaced by the CRU.

  • Page 52: Disable Fast Startup

    For the removal procedure, refer to the built-in battery replacement instructions in this documentation. • For the non-CRUable built-in battery connected to the system board with comb connectors: Call Lenovo Customer Support Center for help. To check whether the built-in battery on your computer is a CRU, see the CRU list in Chapter 6 “CRU replacement”...
  • Page 53 2. Turn off the computer and disconnect the computer from ac power and all connected cables. 3. Close the computer display and turn over the computer. Step 1. Remove the base cover assembly as shown below. Step 2. Install the base cover assembly as shown below. Chapter 6 CRU replacement...

  • Page 54: Wireless Wan Module (For Selected Models)

    • Wireless WAN ready model identifies that product has preinstalled wireless WAN antennas and allows a user-installable wireless WAN module. • Only wireless WAN model or wireless WAN ready model is allowed to install the optional Lenovo wireless WAN module.

  • Page 55: 2280 M.2 Solid-State Drive

    Step 2. Install the Wireless WAN module as shown below. Note: When you install the wireless WAN module, ensure that you connect the orange cable to the main connector on the card, and the blue cable to the auxiliary connector on the card. 2280 M.2 solid-state drive Follow the instructions to replace the 2280 M.2 solid-state drive.
  • Page 56 The M.2 solid-state drive is sensitive. Inappropriate handling might cause damage and permanent loss of data. When handling the M.2 solid-state drive, observe the following guidelines: • Replace the M.2 solid-state drive only for repair. The M.2 solid-state drive is not designed for frequent changes or replacement.

  • Page 57: Keyboard

    Keyboard Follow the instructions to replace the keyboard. Before you start, read and print the following instructions. Generic Safety and Compliance Notices For access, do the following: 1. Disable the built-in battery. See “Disable the built-in battery” on page 46. 2.
  • Page 58 Step 2. Turn over the computer. Then, push the keyboard in the direction as shown by arrows to release the latches from the keyboard bezel. Step 3. Pivot the keyboard slightly upward and then turn over the keyboard Step 4. Put the keyboard on the palm rest as shown and detach the connectors.

  • Page 59: Install The Keyboard

    Install the keyboard Follow the instructions to install the keyboard. Note: You might be instructed to slide the keyboard frame forward or backward in some of the following steps. In this case, ensure that you do not press or hold the keys while sliding the keyboard frame. Otherwise, the keyboard frame cannot be moved.
  • Page 60 Step 3. Slide the keyboard in the direction as shown. Ensure that the latches are secured under the keyboard frame. Step 4. Turn over the computer. Then, tighten the screws to secure the keyboard. ThinkPad L13 Gen 5,ThinkPad L13 2-in-1 Gen 5 and ThinkPad S2 Gen 9User Guide...
  • Page 61 Step 5. Tighten the screws to secure the base cover assembly. Step 6. Connect the ac power adapter and all disconnected cables to the computer. Chapter 6 CRU replacement...
  • Page 62 ThinkPad L13 Gen 5,ThinkPad L13 2-in-1 Gen 5 and ThinkPad S2 Gen 9User Guide...

  • Page 63: Chapter 7. Help And Support

    Scan the QR code on the base cover assembly to view the following information: • Your product information and warranty status • The latest Lenovo-verified drivers and software • Troubleshooting and diagnosing solutions when hardware or software issue is encountered •...
  • Page 64 Question Solution 1. Go to Lenovo Support Web site at https://pcsupport.lenovo.com How do I check my repair status? 2. Search by the product name, and navigate to the Repair Status section. 3. Enter the serial number to check the repair status.
  • Page 65 The test lasts for about 20 seconds and then exits automatically. You also can press the power button to exit the test. 2. Contact Lenovo for support and provide the test result. See “Call Lenovo” on page 66. Chapter 7...

  • Page 66: Error Messages

    If you see a message that is not included in the following table, record the error message first, then shut down the computer and call Lenovo for help. See “Lenovo Customer Support Center” on page 66. Message Solution The computer turned off because the battery power is low.
  • Page 67 • We recommend that you speak to our Customer Support Center before attempting to service the computer yourself so that you can be directed to the correct documentation and repair information. It might be recommended to have a Lenovo-authorized service provider repair your computer depending on the complexity of the error or fault.

  • Page 68: Diagnose And Troubleshoot Your Computer

    Diagnose and troubleshoot your computer This section provides introduction to a set of diagnostics and troubleshooting tools at Lenovo Support Web site, the Vantage app, and in your computer. They can help you diagnose common software and hardware issues.

  • Page 69: Hardware Scan

    Lenovo Service Bridge. Lenovo Service Bridge helps to connect your computer with Lenovo diagnosing tools. • Lenovo Support Web site makes periodic updates of the sections to keep improving your experience with your computer. The Web site interface and descriptions of sections might be different from that on your actual interface.

  • Page 70: Recover Your Windows Operating System

    Select App Menu ➙ Reinstall Windows from Cloud, and then follow the on-screen instructions. Lenovo recovery option The following table lists Lenovo recovery options and recommended scenarios for each option. ThinkPad L13 Gen 5,ThinkPad L13 2-in-1 Gen 5 and ThinkPad S2 Gen 9User Guide...

  • Page 71: Self-Help Resources

    Refer to the instructions in Popular Topics: https://support.lenovo.com/ solutions/ht118590 Self-help resources Use the following self-help resources to learn more about the computer and troubleshoot problems. Resources How to access? Lenovo Support Web Site https://pcsupport.lenovo.com Tips https://www.lenovo.com/tips Lenovo Community https://forums.lenovo.com Accessibility information https://www.lenovo.com/accessibility...

  • Page 72: Call Lenovo

    Call Lenovo If you have tried to correct the problem yourself and still need help, you can call Lenovo Customer Support Center. Before you contact Lenovo Prepare the needed information before you contact Lenovo. 1. Record the problem symptoms and details: •...

  • Page 73: Purchase Accessories Or Additional Services

    Lenovo keyboards support various accessibility features. For example: – Tactile markings on some keys for easier identification Tactile markings provide all users with a way to find keys without looking at the keyboard. Lenovo provides bumps for the following keys:...
  • Page 74 – Function keys: F2 and F3 – Control keys: Fn and Insert – Typing keys: F, J, and Enter – Navigation key: Down arrow – Consistent layout of keyboards for easier use – Appropriate spacing between keys for typing efficiency –...
  • Page 75 • Industry-standard connectors The industry-standard connectors on Lenovo products enable better compatibility with peripheral devices. • Operating systems The accessibility features of the operating systems can be configured to assist users in the following ways: – Vision features, such as text size and visual effect settings, make the screen contents easier to see.
  • Page 76 ThinkPad L13 Gen 5,ThinkPad L13 2-in-1 Gen 5 and ThinkPad S2 Gen 9User Guide...

  • Page 77: Appendix A. Compliance Information

    Your computer has an UltraConnect™ wireless antenna system. You can enable wireless communication wherever you are. The following illustration shows the antenna locations on your computer: Wireless WAN antenna (main, for selected models) Wireless LAN antenna (auxiliary) Wireless LAN antenna (main) Wireless WAN antenna (auxiliary, for selected models) © Copyright Lenovo 2024...

  • Page 78: Operating Environment

    Operating environment This section provides information about the operating environment of your computer. Maximum altitude (without pressurization) 3048 m (10 000 ft) Temperature • Operating: 5°C to 35°C (41°F to 95°F) • Storage and transportation in original shipping packaging: -20°C to 60°C (-4°F to 140°F) •...

  • Page 79: Appendix B. Notice For Usb Connector Name Update

    Appendix B. Notice for USB connector name update The USB Implementers Forum published a revision of the guideline for USB connector names in September, 2022. Lenovo follows the revised guideline and updates USB connector names accordingly. You can refer to the table below for naming update details.
  • Page 80 ThinkPad L13 Gen 5,ThinkPad L13 2-in-1 Gen 5 and ThinkPad S2 Gen 9User Guide...

  • Page 81: Appendix C. Notices And Trademarks

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
  • Page 82 Furthermore, some measurements may have been estimated through extrapolation. Actual results may vary. Users of this document should verify the applicable data for their specific environment. This document is copyrighted by Lenovo and is not covered by any open source license, including any ® Linux agreement(s) which may accompany software included with this product.

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