Lenovo 21FA005QGE User Manual
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Lenovo 21FA005QGE User Manual

Lenovo 21FA005QGE User Manual

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ThinkPad P16 Gen 2
User Guide

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Summary of Contents for Lenovo 21FA005QGE

  • Page 1 ThinkPad P16 Gen 2 User Guide...
  • Page 2 Generic Safety and Compliance Notices Fifth Edition (August 2024) © Copyright Lenovo 2023, 2024. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-...

  • Page 3: Table Of Contents

    Cloud bare metal recovery (for selected Lenovo apps ....models) ....
  • Page 4 Windows label ....Appendix C. Notices and Call Lenovo ....trademarks ....71 Before you contact Lenovo .

  • Page 5: Discover Your Lenovo Notebook

    Discover your Lenovo notebook ® Thank you for choosing a Lenovo notebook! We are dedicated to delivering the best solution to you. Before starting your tour, please read the following information: • Illustrations in this documentation might look different from your product.
  • Page 6 ThinkPad P16 Gen 2 User Guide...

  • Page 7: Chapter 1. Meet Your Computer

    Chapter 1. Meet your computer Front view Description Description Item Item Microphone Infrared (IR) camera / Camera Webcam privacy shutter Touch screen ® Power button with fingerprint reader TrackPoint pointing stick © Copyright Lenovo 2023, 2024...
  • Page 8 Description Description Item Item Near field communication (NFC) mark Trackpad Speaker TrackPoint buttons * for selected models Webcam privacy shutter Slide the webcam privacy shutter to cover or uncover the camera lens. It is designed to protect your privacy. Related topics •...

  • Page 9: Side View

    Side view Description Description Item Item USB-A connector (USB 5Gbps, Always ® USB-C connector (USB 10Gbps) On USB) Nano-SIM-card tray Audio connector Smart-card slot SD card reader USB-A connector (USB 5Gbps) Security-lock slot Note: For more information about the USB connector name update, see Appendix B “Notice for USB connector name update”...
  • Page 10 USB device Data rate (Gbps) Thunderbolt 3 Thunderbolt 4 Related topics • “USB specifications” on page 7 • “Connect to a cellular network (for selected models)” on page 10 • “Charge the computer” on page 23 • “Use an SD card or smart card” on page 25 •...

  • Page 11: Rear View

    Rear view Description Description Item Item ® USB-C connector (Thunderbolt™ 4) Power connector HDMI™ connector Note: For more information about the USB connector name update, see Appendix B “Notice for USB connector name update” on page 69. Related topics • “Connect to an external display” on page 17 •...

  • Page 12: Bottom View

    Bottom view Emergency-reset hole If the computer stops responding and you cannot turn it off by pressing the power button, reset your computer: 1. Disconnect your computer from ac power. 2. Insert a straightened paper clip into the hole to cut off power supply temporarily. 3.

  • Page 13: Features And Specifications

    2. Select Config ➙ Display ➙ Graphic Devices and follow the on-screen instructions. • Face authentication* • Fingerprint reader (integrated in power button) Security features • Lenovo View Privacy Guard* • Lenovo View Privacy Alert* • Trusted Platform Module (TPM)* • Bluetooth • NFC* •...
  • Page 14 • USB-C connector (USB 5Gbps) functionality. To purchase USB-C accessories, go to https:// • USB-C connector (USB 10Gbps) www.lenovo.com/accessories • USB-C connector (Thunderbolt 3) • USB-C connector (Thunderbolt 4) • USB-C connector (USB4 40Gbps) ThinkPad P16 Gen 2 User Guide...

  • Page 15: Chapter 2. Get Started With Your Computer

    Connect to the wired Ethernet To connect your computer to a local network, you need a Lenovo USB-C to 2.5G Ethernet Adapter. Lenovo USB-C to 2.5G Ethernet Adapter is available as an option and shipped with some computer models. You can purchase one from Lenovo at https://www.lenovo.com/accessories.

  • Page 16: Connect To A Cellular Network (For Selected Models)

    Connect to a cellular network (for selected models) To connect a 4G cellular data network, you must have a wireless wide area network (WWAN) module and a nano-SIM card installed. The nano-SIM card might come with your computer by countries or regions. If no nano-SIM card is shipped, you will need to purchase one from authorized service carriers.

  • Page 17: Turn On Airplane Mode

    Your computer provides you various ways to navigate the screen. Use the keyboard shortcuts The special keys on the keyboard help you work more effectively. https://support.lenovo.com/us/en/videos/vid500145 Key / Key combination Function Invoke the special function printed as an icon on each key or standard function of F1–F12 function keys.

  • Page 18: Use The Trackpoint Pointing Device

    Key / Key combination Function Enter sleep mode Open Snipping Tool Toggle keyboard backlight Break operation Pause operation Scroll contents Send system request Open system information Window Enter sleep mode To wake up the computer, press Fn or the power button. Go to beginning Go to end Use the TrackPoint pointing device...
  • Page 19 Use the TrackPoint pointing device TrackPoint pointing stick Use your finger to apply pressure to the pointing-stick nonslip cap (hereafter referred to as the red cap) in any direction parallel to the keyboard. The pointer on the screen moves accordingly. The higher the pressure applied, the faster the pointer moves.

  • Page 20: Use The Trackpad

    Replace the pointing-stick nonslip cap Note: Ensure that the new cap has grooves Use the trackpad You can use the trackpad to perform all the pointing, clicking, and scrolling functions of a traditional mouse. Use the trackpad Description Description Item Item Right-click zone Left-click zone...

  • Page 21: Use The Touch Screen (For Selected Models)

    Use the touch gestures Illustration and description Illustration and description Tap once to select or open an item. Tap twice quickly to display a shortcut menu. Two-finger zoom in or zoom out. Scroll through items. Open the task view to see all open windows. Show the desktop.
  • Page 22 Note: Some gestures might not be available when you are using certain apps. Illustration and description Illustration and description Tap once to single click Tap twice quickly to double-click Tap and hold to right-click Slide to scroll through items Zoom out Zoom in ThinkPad P16 Gen 2 User Guide...

  • Page 23: Connect To An External Display

    Illustration and description Illustration and description Swipe from the left: view all open windows (Windows 10) Swipe from the right: open action center (Windows 10) Swipe from the left: open widget panel (Windows 11) Swipe from the right: open notification center (Windows Drag Swipe downwards shortly: show title bar Swipe downwards: close the current app...
  • Page 24 Supported resolution The following table lists the supported maximum resolution of the external display. Connect the external display to Supported resolution USB-C (Thunderbolt 4) connector Up to 8K / 30 Hz Depending on the model: • Up to 4K / 60 Hz HDMI connector •...

  • Page 25: Chapter 3. Explore Your Computer

    This section provides introduction to Lenovo apps. Lenovo Commercial Vantage The Lenovo Commercial Vantage app (hereafter referred to as Vantage app) is a customized one-stop solution to help you maintain your computer with automated updates and fixes, configure hardware settings, and get personalized support.
  • Page 26 – Background Removal: Conceal the background during a video call to keep the focus on you. – Auto-framing: Automatically keep your face centered in the video call when you move around. • Privacy – Privacy Alert: An alert icon appears on your computer screen when a shoulder surfer appears behind you.

  • Page 27: Color Calibration (For Selected Models)

    1. Click the triangular icon in the Windows notification area to show hidden icons. Then, right-click 2. Follow the on-screen instructions to select a profile as desired. Lenovo provides backup color profiles in Lenovo Cloud. You might need to restore or install color profiles in the following situations: •...

  • Page 28: Intelligent Cooling

    2. Go to Settings ➙ Restore profiles. The app will download and install its unique color profiles from Lenovo cloud automatically. Intelligent cooling The Intelligent Cooling feature helps you adjust power consumption, fan speed, computer temperature, and performance.

  • Page 29: Use The Cool And Quiet On Lap Feature

    Note: Some models may not ship with ac adapters or power cords. Use only the certified adapters and power cords provided by Lenovo that comply with the requirements of relevant national standards to charge the product. It is recommended to use the Lenovo qualified adapters. You can refer to https:// www.lenovo.com/us/en/compliance/eu-doc...

  • Page 30: Change The Power Settings

    • Keep the battery from full charge when it is not in heavy use. For more information, refer to the Battery settings tab in the Power section of the Vantage app. • The battery may optimize its full charge capacity based on your usage. After prolonged periods of limited use, full battery capacity may not be available until you discharge to as low as 20% and recharge completely.

  • Page 31: Set Up An Nfc Connection

    Set up an NFC connection If your computer supports NFC, you will see an NFC mark or label around the trackpad area. To turn on NFC: 1. Type Airplane mode in the Windows search box and then press Enter. 2. Ensure that the Airplane mode is off and turn on the NFC function. By using NFC, you can simply tap and connect your computer and another NFC-enabled device over a few centimeters or inches.

  • Page 32: Accessories

    Purchase accessories Lenovo has a number of hardware accessories and upgrades to help expand the functionalities of your computer. Options include memory modules, storage devices, network cards, port replicators or docking stations, batteries, power adapters, keyboards, mice, and more.

  • Page 33: Chapter 4. Secure Your Computer And Information

    Note: The slot supports cable locks that conform to the Kensington NanoSaver lock standards using Cleat™ locking technology. You are responsible for evaluating, selecting, and implementing the locking device and security feature. Lenovo is not responsible for the locking device and security feature. You can purchase the cable locks at https://smartfind.lenovo.com Log in with your fingerprint The fingerprint reader is integrated with the power button.

  • Page 34: Log In With Your Face Id (For Selected Models)

    Protect data against power loss (for selected models) NVMe (Non-Volatile Memory express) M.2 solid-state drive features the Lenovo-unique PLP (Power Loss Protection) function to avoid data loss or damage. If your computer is not responding and you might have to shut down your computer by pressing and holding the power button for several seconds.

  • Page 35: Uefi Bios Passwords

    PLP function enables your computer data to be saved timely. However, there is no guarantee that all data is saved in any situation. To check the type of your M.2 solid-state drive: 1. Restart the computer. When the logo screen is displayed, press F10 to enter the Lenovo diagnostics window.

  • Page 36: Set, Change, And Remove A Password

    5. In the Changes have been saved window, press Enter. 6. Press F10 to save changes and exit the UEFI BIOS menu. • If you have not set a supervisor password, contact a Lenovo authorized service provider to have the power-on password removed.

  • Page 37: Associate Your Fingerprints With Passwords (For Selected Models)

    Lenovo authorized service provider to have the storage drive replaced. A fee will be charged for parts and service. If the storage drive is a CRU (Customer Replaceable Unit), you can also contact Lenovo to purchase a new storage drive to replace the old one by yourself. To check whether the storage drive is a CRU and the relevant replacement procedure, see Chapter 6 “CRU replacement”...
  • Page 38 3. If you set a power-on password, you are prompted to enter the correct password. 4. Select App Menu ➙ ThinkShield Passwordless Power-On Device Manager and press Enter. 5. Insert the FIDO2 USB device to register the device by following steps: a.

  • Page 39: Chapter 5. Configure Advanced Settings

    View UEFI BIOS Event logs The UEFI BIOS Event log viewer provides the brief information about UEFI BIOS events. Do the following to view the logs: 1. Restart the computer. When the logo screen is displayed, press F1. © Copyright Lenovo 2023, 2024...

  • Page 40: Detect Memory Retraining (For Intel Models Only)

    2. Select Main ➙ BIOS Event log. Then, press Enter. The UEFI BIOS Event log interface is displayed. 3. Navigate the interface by pressing the following keys, and then check details by selecting each item. • ↑↓: Move keyboard focus •...

  • Page 41: Customize Bios Defaults

    • Total Memory Encryption setting change in UEFI BIOS • Memory Reference Code (MRC) change when UEFI BIOS update When memory retraining occurs, the screen might be blank. You might see the LED indicators on Esc, F1, and F4 blinking sequentially to indicate the progress. Do not press the power button to interrupt the process. Wait a few minutes until the logo screen is displayed.

  • Page 42: Recover The Uefi Bios

    • Go to and select the entry for your computer. Then, follow the on-screen https://pcsupport.lenovo.com instructions to download and install the latest UEFI BIOS update package. Note: During the UEFI BIOS update process, MRC change might cause memory retraining. Memory retraining is a process to initialize the memory module and run diagnostic tests for the memory module in your computer.

  • Page 43: Raid

    • This feature will restore your computer to the Windows operating system preinstalled at the factory. Do not use this feature if a customized operating system is installed on your computer, otherwise the customized functions or applications cannot be restored. •...

  • Page 44: Enter The Intel Rst Configuration Utility

    Enter the Intel RST configuration utility 1. Ensure that RAID is enabled in the UEFI BIOS menu: a. Restart the computer. When the logo screen is displayed, press F1 to enter the UEFI BIOS menu. b. Select Config ➙ Storage ➙ VMD Controller ➙ On. c.

  • Page 45: Reset Storage Drives To Non-Raid

    Windows operating system. Before installing a particular Windows version, check the compatibility list for the Windows version. For details, go to https:// support.lenovo.com/solutions/windows-support Attention: • It is recommended that you update your operating system through official channels. Any unofficial update might cause security risks.
  • Page 46 • Go to and select the entry for your computer. Then, follow the on-screen https://pcsupport.lenovo.com instructions to download and install necessary drivers and software. ThinkPad P16 Gen 2 User Guide...

  • Page 47: Chapter 6. Cru Replacement

    If you intend on installing a CRU, Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You might be required to return the defective part that is replaced by the CRU.

  • Page 48: Disable Fast Startup And The Built-In Battery

    Disable Fast Startup and the built-in battery Before replacing any CRU, ensure that you disable Fast Startup first and then disable the built-in battery. To disable Fast Startup: 1. Go to Control Panel and view by Large icons or Small icons. 2.

  • Page 49: Keyboard

    Removal procedure Installation procedure Troubleshooting If the computer does not start up after you reinstall the service door, disconnect the ac power adapter and then reconnect it to the computer. Keyboard Prerequisite Before you start, read and print the following instructions. Generic Safety and Compliance Notices For access, do the following: 1.
  • Page 50 Removal procedure Note: You might be instructed to slide the keyboard frame forward or backward in some of the following steps. In this case, ensure that you do not press or hold the keys while sliding the keyboard frame. Otherwise, the keyboard frame cannot be moved. 1.
  • Page 51 3. Pivot the keyboard slightly upward and then turn the keyboard over 4. Put the keyboard on the palm rest as shown and detach the connectors. Then, remove the keyboard. Installation procedure Note: You might be instructed to slide the keyboard frame forward or backward in some of the following steps.
  • Page 52 2. Insert the keyboard into the keyboard bezel as shown. Ensure that the top edge of the keyboard (the edge that is close to the display) is under the keyboard bezel. 3. Slide the keyboard in the direction as shown. Ensure that the latches are secured under the keyboard frame.

  • Page 53: Service Bracket

    4. Turn the computer over and tighten the screws to secure the keyboard. 5. Connect the ac power adapter and all disconnected cables to the computer. Service bracket Prerequisite Before you start, read and print the following instructions. Generic Safety and Compliance Notices Attention: Do not touch the contact edge of the memory module.

  • Page 54: Wireless Wan Module (For Selected Models)

    The following information is only for the computer with user-installable modules. Ensure that you use only a Lenovo-authorized wireless module specifically tested for this computer model. Otherwise, the computer will generate an error-code beep sequence when you turn on the computer.

  • Page 55: Memory Module

    • Only wireless WAN model or wireless WAN ready model is allowed to install the optional Lenovo wireless WAN module. Attention: Do not touch the contact edge of the wireless WAN module. Otherwise, the wireless WAN module might get damaged.
  • Page 56 • Your computer supports up to 128 GB memory module in total, and it is recommended that you use memory modules with the same capacity, type and brand for best dual-channel memory performance. • Replace only with a memory module of the type recommended by Lenovo. Memory module under the service door For access, do the following: 1.
  • Page 57 Removal procedure Memory module under the keyboard For access, do the following: 1. Disable the built-in battery. See “Disable Fast Startup and the built-in battery” on page 42. 2. Turn off the computer and disconnect the computer from ac power and all connected cables. 3.

  • Page 58: M.2 Solid-State Drive And The Bracket

    M.2 solid-state drive and the bracket Prerequisite Before you start, read Generic Safety and Compliance Notices and print the following instructions. Attention: If you replace a M.2 solid-state drive, you might need to install a new operating system. For details on how to install a new operating system, see “Install a Windows operating system and drivers” on page 39.
  • Page 59 4. Remove the service door. See “Service door” on page 42. Removal procedure M.2 solid-state drive under the keyboard For access, do the following: 1. Disable the built-in battery. See “Disable Fast Startup and the built-in battery” on page 42. 2.
  • Page 60 Removal procedure ThinkPad P16 Gen 2 User Guide...

  • Page 61: Chapter 7. Help And Support

    3. Wait until you are certain that all the liquid is dry before turning on your computer. How do I enter the UEFI BIOS Restart the computer. When the logo screen is displayed, press F1 to enter the menu? UEFI BIOS menu. © Copyright Lenovo 2023, 2024...
  • Page 62 Question Solution • From the Vantage app: Open the Vantage app, and then click Device ➙ System Update. • From the Lenovo support Web site: 1. Go to and select the entry for your computer. https://pcsupport.lenovo.com 2. Click Driver & Software ➙ Manual Update.

  • Page 63: Error Messages

    Error messages If you see a message that is not included in the following table, record the error message first, then shut down the computer and call Lenovo for help. See “Lenovo Customer Support Center” on page 62. Message Solution The computer turned off because the battery power is low.

  • Page 64: Beep Errors

    Lenovo Memory Self Repair (for Intel models only) Lenovo Memory Self Repair (hereafter referred to as repair tool) enables you to repair memory single-bit or single-row failure with internal redundant resources. It is recommended that you use the repair tool in the following situations: •...
  • Page 65 • No failure detected: it means that no memory failure is detected. If the issue persists, you can try again or contact Lenovo for additional support. 5. Click Continue to turn on the computer. Related topics “Call Lenovo”...

  • Page 66: Self-Help Resources

    How to access? • https://www.lenovo.com/tips Troubleshooting and FAQ • https://forums.lenovo.com Accessibility information https://www.lenovo.com/accessibility • Use Lenovo recovery options. 1. Go to https://support.lenovo.com/ HowToCreateLenovoRecovery 2. Follow the on-screen instructions. • Use Windows recovery options. Reset or restore Windows 1. Go to https://pcsupport.lenovo.com...

  • Page 67: Windows Label

    In some cases, an earlier Windows version might be preinstalled under the terms of the Windows Pro edition license downgrade rights. Call Lenovo If you have tried to correct the problem yourself and still need help, you can call Lenovo Customer Support Center. Before you contact Lenovo Prepare the following before you contact Lenovo: 1.

  • Page 68: Lenovo Customer Support Center

    • Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service.

  • Page 69: Purchase Additional Services

    • Changes, modifications, or upgrades to device drivers • Installation and maintenance of network operating systems (NOS) • Installation and maintenance of programs For the terms and conditions of the Lenovo Limited Warranty that apply to your Lenovo hardware product, go to: •...
  • Page 70 ThinkPad P16 Gen 2 User Guide...

  • Page 71: Appendix A. Compliance Information

    India only Further compliance information related to your product is available at https://www.lenovo.com/compliance Locate the UltraConnect wireless antennas Your computer has an UltraConnect™ wireless antenna system. You can enable wireless communication wherever you are. © Copyright Lenovo 2023, 2024...

  • Page 72: Operating Environment

    The following illustration shows the antenna locations on your computer: Wireless LAN antenna (main) 4x4 MIMO Wireless-WAN antenna (main, for selected models) 4x4 MIMO Wireless-WAN antenna (auxiliary, for selected models) Wireless LAN antenna (auxiliary) Wireless WAN antenna (main, for selected models) Wireless WAN antenna (auxiliary, for selected models) Operating environment Maximum altitude (without pressurization)
  • Page 73 Note: When you charge the battery, its temperature must be no lower than 10°C (50°F). Relative humidity • Operating: 8% to 95% at wet-bulb temperature 23°C (73°F) • Storage and transportation: 5% to 95% at wet-bulb temperature 27°C (81°F) Appendix A. Compliance information...
  • Page 74 ThinkPad P16 Gen 2 User Guide...

  • Page 75: Appendix B. Notice For Usb Connector Name Update

    Appendix B. Notice for USB connector name update The USB Implementers Forum published a revision of the guideline for USB connector names in September, 2022. Lenovo follows the revised guideline and updates USB connector names accordingly. You can refer to the table below for naming update details.
  • Page 76 ThinkPad P16 Gen 2 User Guide...

  • Page 77: Appendix C. Notices And Trademarks

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
  • Page 78 Furthermore, some measurements may have been estimated through extrapolation. Actual results may vary. Users of this document should verify the applicable data for their specific environment. This document is copyrighted by Lenovo and is not covered by any open source license, including any ® Linux agreement(s) which may accompany software included with this product.

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