TROUBLESHOOTING
PROBLEM
PROBABLE CAUSE
Heater will not power on.
Heater is not plugged into a 120 V polarized
outlet/receptacle.
Thermal fuse has permanently disabled the
unit's fuse due to extreme heat.
Breaker/fuse has been tripped.
The power indicator light is
Room temperature has been warmed up to
illuminated, but no heat
thermostat setting.
disperses from the unit.
The fan only function is on.
The heater is creating a
A drop of oil fell on the heating coil during the
burning smell.
manufacturing process. It will quickly evaporate
and should not occur again.
Check and ensure there are no combustible
materials within 3'/1 m of the heater.
PLEASE DO NOT ATTEMPT TO OPEN OR REPAIR THE HEATER YOURSELF. DOING SO WILL VOID THE WARRANTY AND CAUSE DAMAGE
OR PERSONAL INJURY.
ONE YEAR WARRANTY - VALID ONLY WITH ORIGINAL PURCHASE RECEIPT
WARRANTY: Home Hardware Stores Limited warrants this product against defects in any parts or workmanship for a period of 1 year from the original purchase date. This
product is for residential use only. It is not intended to be used in commercial or industrial settings. This product warranty covers only the original consumer purchaser of the
product. WARRANTY COVERAGE: This warranty is void if the product has been damaged by accident, neglect, improper handling or operation, shipping damage, abuse, misuse,
unauthorized repairs made or attempted, alterations, improper assembly/installation or maintenance, commercial use or other causes not arising out of defect in materials or
workmanship. This warranty does not extend to any units which have been altered or modified or to damage to products or parts thereof which have had the serial number
removed, altered, defaced or rendered illegible. Return to the closest Home Hardware store for inspection and/or replacement. IMPLIED WARRANTIES: Any implied warranties
which the purchaser may have are limited in duration to 1 year from the date of purchase. This limited warranty is in lieu of all other warranties expressed or implied, including
warranties of merchantability and fitness for a particular purpose and excludes all liability for incidental or consequential damages for any cause whatsoever. WARRANTY
PERFORMANCE: During the above 1 year warranty period, a product with a defect will be replaced when the product is returned to an authorized dealer. The replacement
product will be in warranty for the balance of the 1 year warranty period and an additional one-month period. No charge will be made for such replacement.
HOME ESSENTIALS
ST. JACOBS, ONTARIO N0B 2N0
© 2021 Home Hardware Stores Limited
SOLUTION
Ensure unit is in OFF position.
Plug in unit and attempt to turn on again.
Do not attempt to fix heater yourself.
Please check your electrical box to confirm the
breaker has not been blown. This may occur if the
unit is sharing a receptacle with another high
power consuming appliance. Ensure unit is in OFF
position. Plug in unit and attempt to turn on again.
Attempt to plug unit into another independent
output in the house.
To resume heating, adjust thermostat to a higher
setting.
At this setting, the unit will circulate the air but
produce no heat.
Ensure room in which heater is situated is well
ventilated.
Remove the combustible materials preventing
air intake into the heater.
CUSTOMER SERVICE/SERVICE À LA CLIENTÈLE
service@hena.ca
MILKHOUSE
UTILITY HEATER
OWNER'S MANUAL
PLEASE READ AND SAVE THESE INSTRUCTIONS
Customer Service: service@hena.ca
Home Essentials products are exclusive to Home Hardware.
Guaranteed against defects in material and workmanship,
not against wear or misuse.
3828 316
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