suprema RealScan-F User Manual
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suprema RealScan-F User Manual

suprema RealScan-F User Manual

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SUPREMA
RealScan-F
User Manual

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Summary of Contents for suprema RealScan-F

  • Page 1 SUPREMA RealScan-F User Manual...

  • Page 2: Table Of Contents

    3-2. USB Cable, Adapter, and Foot Switch---------------------------------------------------- 3-3. Device Driver Installation------------------------------------------------------------------ 4. Capture Guide------------------------------------------------- 4-1. Notes on Scanning Fingerprints---------------------------------------------------------- 5. Storage and Management--------------------------------------------- 5-1. Storage------------------------------------------------------------------------------------- 5-2. Prism Maintenance------------------------------------------------------------------------ 6. Troubleshooting-------------------------------------------------- 7. Customer Support------------------------------------------------------ Copyright ⓒ 2012, Suprema Inc. On the web: www.supremainc.com...

  • Page 3: Basic Specifications

    - Detachable cover protects the fingerprint scanning area. - USB 2.0 transmits data. - For use only with UL Listed I.T.E computer - Input Power ① Minimum Power: 12VDC / 700mA ② Maximum power: 12VDC / 750mA Copyright ⓒ 2012, Suprema Inc. On the web: www.supremainc.com...

  • Page 4: Certificate

    - When moving the device from a low-temperature to high-temperature environment, condensation may occur which may result in performance compromised. In such a case, wait for a while before using the device. Copyright ⓒ 2012, Suprema Inc. On the web: www.supremainc.com...

  • Page 5: Device Parts

    1. Basic Specifications 1-4. Device Parts Device Case USB Cable Software CD (Optional) Cover DC Adapter Cleaning Cloth Foot Switch (Optional) Copyright ⓒ 2012, Suprema Inc. On the web: www.supremainc.com...

  • Page 6: Exterior And Cable

    - Various voice instructions and sound effects can be emitted. (3) Color LCD and Buttons - Scanning-related information can be displayed on the LCD. - Four-directional keys and one selection key Copyright ⓒ 2012, Suprema Inc. On the web: www.supremainc.com...

  • Page 7: Rear View

    (3) Foot switch connection port (4) DC Adapter port (if external power additionally needed) (5) USB 2.0 cable port 2-3. Device Label Device Label - Includes interface, power specifications, certification markings, and device number. Copyright ⓒ 2012, Suprema Inc. On the web: www.supremainc.com...

  • Page 8: Display Panel

    (2) User buttons can be programmable to start and cancel scanning, select the finger to scan, and check the scanning result. 2-5. Device Exterior 148mm - Device Dimensions: 253mm(W) * 313mm(L) * 148mm(H) - Device Weight: 6.0Kg Copyright ⓒ 2012, Suprema Inc. On the web: www.supremainc.com...

  • Page 9: Usb Cable

    2. Exterior and Cable 2-6. USB Cable USB B Type USB A Type 1,760mm USB Cable - The USB 2.0 cable has an “A type” head and a “B type” head. Copyright ⓒ 2012, Suprema Inc. On the web: www.supremainc.com...

  • Page 10: Recommended Pc Specifications

    3-2. USB Cable, Adapter and Foot Switch Three Connection Ports - The foot S/W, power, and USB 2.0 ports are provided at the rear side of RealScan-F. - Insert the foot S/W and the power cable, and fasten the bolt as shown above.

  • Page 11: Device Driver Installation

    ① Disconnect the USB cable of device from the PC before proceeding to install the program. ② Click “Next” if the above screen appears after running “RealScan_Driver(x86)-V1.2.0.0.exe”. Step of Installation ③ Device driver is being installed. Copyright ⓒ 2012, Suprema Inc. On the web: www.supremainc.com...

  • Page 12: Installation

    - Windows XP / VISTA / 7 64 Bit OS Step of Installation ① Disconnect the device’s USB cable to a PC before program installation. Copyright ⓒ 2012, Suprema Inc. On the web: www.supremainc.com...
  • Page 13 ⑤ Connect the USB cable of device to the PC, then check the installation status in Device Manager. (Refer to page 23) ※ Please be advised to follow the troubleshooting guide to check and see if the installation is made successfully or not. Copyright ⓒ 2012, Suprema Inc. On the web: www.supremainc.com...

  • Page 14: Capture Guide

    - If the image is blurry, remove pressure from your finger and scan the fingerprint when images similar to those above are shown above. - If the image is slipped, roll the finger at normal speed and you can scan the fingerprint without slipping or blurring. Copyright ⓒ 2012, Suprema Inc. On the web: www.supremainc.com...

  • Page 15: Storage And Management

    - Do not use any chemical agents such as wax, benzene, alcohol, thinner, perfume, lubricant, or cleansers. - If the soft cloth provided with the device is not available, use cloth normally used for cleaning glasses. Copyright ⓒ 2012, Suprema Inc. On the web: www.supremainc.com...

  • Page 16: Troubleshooting

    Double-click “System” ① d. Follow the menu selection as shown on the left. ② e. Select Device Manager and check whether “Suprema RealScan-F” is connected in Universal Serial Bus Controller. Copyright ⓒ 2012, Suprema Inc. On the web: www.supremainc.com...
  • Page 17 ② Windows Vista a. Click “Start” and select “Control Panel” menu. b. Select “System and Maintenance”. c. Double-click “View Computer Details.” d. Select “Device Manager” and check whether “Suprema RealScan-F” is connected. Copyright ⓒ 2012, Suprema Inc. On the web: www.supremainc.com...
  • Page 18 6. Troubleshooting A. In case the “RealScan-F” is not detected under the list of Device Manager, then proceed on the following steps: ① Check whether the USB cable is connected properly. a. Recommend to use the USB cable included with the device.

  • Page 19: Customer Support

    7. Customer Support Suprema Inc. Address : Park View Office Tower 16F, Jeongja-dong, Bundang-gu, Gyeonggi-do, South Korea Telephone : 82-31-710-4502 Fax : 82-31-783-4503 Online Customer Support : sales@supremainc.com Website : www.supremainc.com Copyright ⓒ 2012, Suprema Inc. On the web: www.supremainc.com...
  • Page 20 SUPREMA RealScan-G1 User Manual...
  • Page 21 3. Installation-------------------------------------------------------------- 3-1. Minimum PC Requirements--------------------------------------------------------------- 3-2. Device Driver Installation--------------------------------------------------------------- 4. Using Software--------------------------------------------------------- 4-1. Notes on Fingerprint Scanning----------------------------------------------------------- 5. Storage and Management--------------------------------------------- 5-1. Prism Maintenance------------------------------------------------------------------------ 6. Troubleshooting-------------------------------------------------------- 7. Customer Support------------------------------------------------------ Copyright ⓒ 2012, Suprema Inc. On the web : www.supremainc.com...

  • Page 22: Basic Specifications

    The device’s exterior or components may be affected. - Sharp changes in temperature can generate moisture within the device and can result in poor performance. Idle period is recommended after substantial changes in temperature. Copyright ⓒ 2012, Suprema Inc. On the web : www.supremainc.com...

  • Page 23: Device Parts

    1. Basic Specifications 1-4. Device Parts Device Case Software CD(Optional) Copyright ⓒ 2012, Suprema Inc. On the web : www.supremainc.com...

  • Page 24: Exterior And Cable

    - Includes interface, power specifications, certification markings, and device number. 2-4. Device Exterior 55mm 44.5mm 106.5mm - Device Dimensions : 106.5mm(L) * 55mm(W) * 44.5mm(H) - Device Weight : 0.18Kg (including cable) Copyright ⓒ 2012, Suprema Inc. On the web : www.supremainc.com...

  • Page 25: Installation

    3-1. Minimum PC Requirements Desktop(Laptop) Pentium 4, 2.4 GHz Windows XP or higher Memory of 64 MB or higher (1024 x 768) Interface Support USB2.0 High Speed 20 GB 1 GB Copyright ⓒ 2012, Suprema Inc. On the web : www.supremainc.com...
  • Page 26 ⑤ Connect the USB cable of device to the PC, then check the installation status in Device Manager. (Refer to page 23) ※ Please be advised to follow the troubleshooting guide to check and see if the installation is made successfully or not. Copyright ⓒ 2012, Suprema Inc. On the web : www.supremainc.com...

  • Page 27: Storage And Management

    - Do not use any chemical agents such as wax, benzene, alcohol, thinner, perfume, lubricant, or cleansers. - If the soft cloth provided with the device is not available, use cloth normally used for cleaning glasses. Copyright ⓒ 2012, Suprema Inc. On the web : www.supremainc.com...

  • Page 28: Troubleshooting

    Select “System and Maintenance. c. Double-click “View Computer Details.” d. Select “Device Manager”. e. Select Device Manager – Universal Serial Bus Controller, and check whether “Suprema RealScan-G1” is connected. Copyright ⓒ 2012, Suprema Inc. On the web : www.supremainc.com...

  • Page 29: Customer Support

    7. Customer Support Suprema Inc. Address : Park View Office Tower 16F, Jeongja-dong, Bundang-gu, Gyeonggi-do, South Korea TEL : 82-31-710-4502 Fax : 82-31-783-4503 Online Customer Support : sales@supremainc.com Website : www.supremainc.com Copyright ⓒ 2012, Suprema Inc. On the web : www.supremainc.com...
  • Page 30 3-3. Mounting Bracket Installation------------------------------------------------------------- 3-4. Device Driver Installation------------------------------------------------------------------ 4. Using Software--------------------------------------------------------- 4-1. Notes on Fingerprint Scanning----------------------------------------------------------- 5. Storage and Management--------------------------------------------- 5-1. Storage------------------------------------------------------------------------------------- 5-2. Prism Maintenance------------------------------------------------------------------------ 6. Troubleshooting-------------------------------------------------------- 7. Customer Support------------------------------------------------------ Copyright ⓒ 2012, Suprema Inc. On the web : www.supremainc.com...

  • Page 31: Basic Specifications

    Use of USB cable other than the one provided in the package. b. Connected to the host PC via USB hub or USB extension. c. Insufficient power supplied from the host PC Copyright ⓒ 2012, Suprema Inc. On the web : www.supremainc.com...

  • Page 32: Exterior And Cable

    - Area for scanning user’s fingerprints (2) Speaker - Provides voice instructions and emits various sound effects (3) Status Display Panel - LEDs display fingerprint scanning order and status. - Two function keys are provided. Copyright ⓒ 2012, Suprema Inc. On the web : www.supremainc.com...

  • Page 33: Display Panel

    (12) Indicates when right hand flats are scanned. (13) Indicates when two thumbs are scanned. (14) Indicates when single rolls are scanned. (a) Previews the fingerprint. (b) Scans the previewed fingerprint. (C) Power indicator. Copyright ⓒ 2012, Suprema Inc. On the web : www.supremainc.com...

  • Page 34: Usb Cable

    - Tightly plug in the USB cable as in figure (2) above. The cable must be plugged in completely, otherwise the device will not operate normally. - After connecting the USB cable, USB port cover should be bolted to the socket as shown in figure (3). Copyright ⓒ 2012, Suprema Inc. On the web : www.supremainc.com...

  • Page 35: Device Driver Installation

    ① Disconnect the USB cable of device from the PC before proceeding to install the program. ② Click “Next” if the above screen appears after running “RealScan_Driver(x86)-V1.2.0.0.exe”. Step of Installation ③ Device driver is being installed. Copyright ⓒ 2012, Suprema Inc. On the web : www.supremainc.com...
  • Page 36 ⑤ Connect the USB cable of device to the PC, then check the installation status in Device Manager. (Refer to page 23) ※ Please be advised to follow the troubleshooting guide to check and see if the installation is made successfully or not. Copyright ⓒ 2012, Suprema Inc. On the web : www.supremainc.com...

  • Page 37: Storage And Management

    - Do not use any chemical agents such as wax, benzene, alcohol, thinner, perfume, lubricant, or cleansers. - If the soft cloth provided with the device is not available, use cloth normally used for cleaning glasses. Copyright ⓒ 2012, Suprema Inc. On the web : www.supremainc.com...

  • Page 38: Troubleshooting

    Select “System and Maintenance”. c. Double-click “View Computer Details.” d. Select “Device Manager”. e. Select Device Manager – Universal Serial Bus Controller, and check whether “Suprema RealScan-G10” is connected. Copyright ⓒ 2012, Suprema Inc. On the web : www.supremainc.com...

  • Page 39: Customer Support

    7. Customer Support Suprema Inc. Address : Park View Tower 16F, Jeongja-dong, Bundang-gu, Gyeonggi-do, South Korea TEL : 82-31-710-4502 Fax : 82-31-783-4503 Online Customer Support : sales@supremainc.com Website : www.supremainc.com Copyright ⓒ 2012, Suprema Inc. On the web : www.supremainc.com...
  • Page 40 3-3. Mounting Bracket Installation------------------------------------------------------------- 3-4. Device Driver Installation------------------------------------------------------------------ 4. Using Software--------------------------------------------------------- 4-1. Notes on Fingerprint Scanning----------------------------------------------------------- 5. Storage and Management--------------------------------------------- 5-1. Storage------------------------------------------------------------------------------------- 5-2. Prism Maintenance------------------------------------------------------------------------ 6. Troubleshooting-------------------------------------------------------- 7. Customer Support------------------------------------------------------ Copyright ⓒ 2012, Suprema Inc. On the web : www.supremainc.com...

  • Page 41: Basic Specifications

    Use of USB cable other than the one provided in the package. b. Connected to the host PC via USB hub or USB extension. c. Insufficient power supplied from the host PC Copyright ⓒ 2012, Suprema Inc. On the web : www.supremainc.com...

  • Page 42: Exterior And Cable

    - Area for scanning user’s fingerprints (2) Speaker - Provides voice instructions and emits various sound effects (3) Status Display Panel - LEDs display fingerprint scanning order and status. - Two function keys are provided. Copyright ⓒ 2012, Suprema Inc. On the web : www.supremainc.com...

  • Page 43: Display Panel

    (12) Indicates when right hand flats are scanned. (13) Indicates when two thumbs are scanned. (14) Indicates when single rolls are scanned. (a) Previews the fingerprint. (b) Scans the previewed fingerprint. (C) Power indicator. Copyright ⓒ 2012, Suprema Inc. On the web : www.supremainc.com...

  • Page 44: Installation

    ① Disconnect the USB cable of device from the PC before proceeding to install the program. ② Click “Next” if the above screen appears after running “RealScan_Driver(x86)-V1.2.0.0.exe”. Step of Installation ③ Device driver is being installed. Copyright ⓒ 2012, Suprema Inc. On the web : www.supremainc.com...

  • Page 45: Storage And Management

    - Do not use any chemical agents such as wax, benzene, alcohol, thinner, perfume, lubricant, or cleansers. - If the soft cloth provided with the device is not available, use cloth normally used for cleaning glasses. Copyright ⓒ 2012, Suprema Inc. On the web : www.supremainc.com...

  • Page 46: Customer Support

    7. Customer Support Suprema Inc. Address : Park View Tower 16F, Jeongja-dong, Bundang-gu, Gyeonggi-do, South Korea TEL : 82-31-710-4502 Fax : 82-31-783-4503 Online Customer Support : sales@supremainc.com Website : www.supremainc.com Copyright ⓒ 2012, Suprema Inc. On the web : www.supremainc.com...

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