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Strong Spas Evolution S6-0000 Owner's Manual

120v plug & play / convertible spas

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Spa Owner's Manual for
120V Plug & Play / Convertible Spas
PLEASE READ AND FOLLOW ALL INSTRUCTIONS
For Customer Service and Technical Support, please contact us at:
strongspasupport.com or 1-800-787-6649
California Proposition
65 Warning
WARNING: This
product
contains
chemicals known to the State of
California to cause cancer, and birth
defects or other reproductive harm.
For more information: www.P65Warnings.ca.gov

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Summary of Contents for Strong Spas Evolution S6-0000

  • Page 1 Spa Owner’s Manual for 120V Plug & Play / Convertible Spas PLEASE READ AND FOLLOW ALL INSTRUCTIONS For Customer Service and Technical Support, please contact us at: strongspasupport.com or 1-800-787-6649 California Proposition 65 Warning WARNING: This product contains chemicals known to the State of California to cause cancer, and birth defects or other reproductive harm.
  • Page 3: Congratulations On Your Purchase

    Congratulations on your purchase! Your new spa will bring you years of enjoyment and relaxation. Please take the time to familiarize yourself with the safety precautions, operational procedures, routine water maintenance and cleaning so that your spa will provide a healthy environment for all your bathers. Enjoy! Having issues with your spa? For Customer Service and Technical Support,...
  • Page 4: Table Of Contents

    Table of Contents Product Registration ................1 Important Safety Instructions and Warnings .
  • Page 5: Product Registration

    Register Your Product Product Registration Register your spa online! Go to strongspas.com, click on “Current Owners” and then “Register Your Strong Spa,” or use your smart phone to scan the QR Code to the right. It is important that you register your product as soon as possible. IMPORTANT: Warranty is void if the spa is moved to any location that is not the original consumer ship-to address and/ or if the spa changes ownership.
  • Page 6: Important Safety Instructions And Warnings

    Important Safety Instructions and Warnings READ AND FOLLOW ALL INSTRUCTIONS To reduce the risk of injury, do not permit children to use this product unless they are closely supervised at all times. Children should not use spas To avoid injury, exercise care WARNING WARNING or hot tubs without adult...
  • Page 7 Important Safety Instructions and Warnings READ AND FOLLOW ALL INSTRUCTIONS To reduce the risk of injury, do not permit children to use this product unless they are closely supervised at all times. Before entering the spa or In order to avoid a hazard due WARNING CAUTION hot tub, measure the water...
  • Page 8: Prepare For Your New Spa

    Prepare for Your New Spa Prepare for Your New Spa Most cities and counties require permits for exterior construction and electrical circuits. Some communities have noise ordinances, such as “quiet hours” or sound decibel level limits, or regulations requiring residential barriers such as fencing or self- closing gates on property to prevent unsupervised access to the property.
  • Page 9: Identifying The Spa's Electrical Components

    Prepare for Your New Spa Identifying the Spa’s Electrical Components Cord-and-Plug Connected / Convertible Spa Voltage A/C Two metal plates are mounted side-by-side on Power (Hz) Phase Default Mode Convertible option for input (Amps, (as shipped from Permanent connection max) Factory with cord (hard wired) And GFCI plug)
  • Page 10: Wiring Options For The Spa

    Prepare for Your New Spa Spa Instructions Sheet for Wiring Options of the Cord and Plug Connected / Convertible Spa Cord-Connected Convertible Spa Converted Spa with 230V Permanent Wiring Spa Heats on Low Speed Only (Conversion Option 2) (How the Spa is supplied from the factory, Default Spa Heats on Both High and Low Speeds Configuration) (Where the customer hires a certified registered...
  • Page 11: Factory Default (120V 15A Gfci Cord With Plug)

    Prepare for Your New Spa Spa Instructions Sheet for Wiring Options of the Cord and Plug Connected / Convertible Spa Spa as shipped from the factory for After filling the tub with water per the set-up operating on 120Vac cord and plug instructions in the manual (see page 16), plug the connected only (no conversion).
  • Page 12: Options For Conversion To Permanent Connection

    Prepare for Your New Spa Spa Instructions Sheet for Wiring Options of the Cord and Plug Connected / Convertible Spa Options for Conversion from Cord and Plug Connected to Permanently Connected WIRING CHANGES NEED TO BE PERFORMED BY A LICENSED, CERTIFIED, REGISTERED ELECTRICIAN. NOT to be done by the homeowner.
  • Page 13 Prepare for Your New Spa Spa Instructions Sheet for Wiring Options of the Cord and Plug Connected / Convertible Spa Step 3. Locate Neutral (White), Hot (Black), and Ground (Green) wires and remove them from their respective terminal blocks. Then loosen Romex Connector and remove the Cord from the Pack. Step 4.
  • Page 14: 120V Permanent Wiring Conversion

    Prepare for Your New Spa Spa Instructions Sheet for Wiring Options of the Cord and Plug Connected / Convertible Spa Step 5. For Option 1: Conversion from 120V cord and plug connected to 120V permanent connection only. Refer to steps 3 to 4 for removing the supply cord and GFCI. TO BE PERFORMED BY A LICENSED, CERTIFIED, REGISTERED ELECTRICIAN.
  • Page 15: 120V To 120V/230V For Heater Permanent Wiring Conversion

    Prepare for Your New Spa Spa Instructions Sheet for Wiring Options of the Cord and Plug Connected / Convertible Spa Step 5. For Option 2 (120V/230V permanent connection single supply, with Heater only operating on 230V) Refer to steps 3 to 4 for removing the supply cord and GFCI TO BE PERFORMED BY A LICENSED, CERTIFIED, REGISTERED ELECTRICIAN.
  • Page 16: Alternate Wiring Diagrams

    Prepare for Your New Spa Spa Instructions Sheet for Wiring Options of the Cord and Plug Connected / Convertible Spa Alternate Wiring Diagrams Using Spa Pack VS501Z PN#54379-XX Wiring Diagram for the Pack as Received from Factory - VS501Z PN#54379-XX FACTORY DEFAULT 120V with GFCI Cord As Factory Supplied 120 V Convertible Spa Wiring Diagram with Class A 15A GFCI Plug and cord...
  • Page 17 Prepare for Your New Spa Spa Instructions Sheet for Wiring Options of the Cord and Plug Connected / Convertible Spa Alternate Wiring Diagrams Using Spa Pack VS501Z PN#54379-XX Wiring Diagram for the Pack as Wired for 120V/230V Permanent Connection VS501Z PN#54379-XX 120V/230V with Mounted Disconnect Containing Class A 40A GFCI Breaker 120V/230V Operation Wiring Diagram Run Heater on 230V...
  • Page 18: 120 Volt Electrical Installation

    Prepare for Your New Spa 120 Volt Electrical • The receptacle shall be located not less than 5 feet (1.5m) from and not exceeding 10 feet Installation (3.0m) from the spa’s inside wall. (NEC 680.43(A)) • Do not bury the power cord. If your cord becomes (Cord and Plug Connected) damaged, replace it before the next usage.
  • Page 19: Gfci Wiring Diagram (230V 60Hz North America)

    Prepare for Your New Spa GFCI Wiring Diagram (North American 230V 60Hz) While this diagram represents a typical layout, yours may differ. Always consult with the manufacturer of your electrical panel/breaker and a licensed electrician. WARNING: The electrical circuit must be installed by an electrical House Breaker Box contractor and approved by a local building or electrical inspector.
  • Page 20: Operating Your Spa

    Operating Your Spa Initial Filling and Starting 1. Place spa on an approved surface (refer to Prepare a Good Foundation, page 4) and have it properly wired by a licensed electrician. 2. Before filling the spa, test the spa’s electrical. Do not allow electrical to remain on longer than 30 seconds.
  • Page 21: Draining Your Spa

    Operating Your Spa 10. Place a garden hose in the filter chamber and fill your spa with regular tap water to 2” higher than the highest jet (excluding neck/shoulder jets). If the water is too high, it will overflow when people enter bathing area.
  • Page 22: Priming The Pump

    Operating Your Spa Priming the Pump Sound System (if equipped) Sometimes air can become trapped in the pump Marine-grade stereo options are available. Spas while filling the spa. You will know this has equipped with an audio system are delivered with happened when after you have filled and started the manufacturer’s operating instructions.
  • Page 23: Topside Control Panel

    Operating Your Spa Topside Control Panel The topside controls the various features of your spa. This manual will only cover the basic controls and functions of the standard topside. For more advanced information about your topside, or if your topside has a different appearance, scan the QR code to the right (or enter the URL into your browser) to view the available manuals on our website.
  • Page 24: System Settings

    Operating Your Spa Digital Display Topsides Note: For spa models without a circulation pump, if the spa is currently in a heating or filtration cycle, the This section will cover the common functions of primary pump will only switch between high and low. the digital display (“calculator”) screen topsides.
  • Page 25 Operating Your Spa Operational and Energy Tips (continued) 3. Heating Modes – Sleep is considered a vacation heater setting and Standard, Economy, and Sleep will maintain your spa water at the most affordable price. You will know that you are in sleep mode by These options are not always unlocked from the code displayed ( the factory and may require a settings change.
  • Page 26: Personal Settings (Jets, Air Controls, Diverters, Water Features)

    Operating Your Spa Personal Settings Jets Diverter Knobs (if equipped) Most jets in acrylic spas are adjustable. Diverter knobs are 4” knobs Rotating the face of an adjustable jet located around the top of your to the left (counter-clockwise) will spa.
  • Page 27: Maintaining Spa Water Quality

    Maintaining Spa Water Quality Chemical Safety WARNING WARNING Read and follow all printed instructions listed on bottles and packages. Failure to follow chemical directions may result in serious injury, sickness, or even death. Add chemicals to the center of the spa with the pump running.
  • Page 28 Maintaining Spa Water Quality Testing and Adjusting Water Chemistry (continued) UV Sanitizers (if equipped) UV sanitizers utilize ultraviolet (UV) light to Decrease the Too alkaline, pH level. deactivate or destroy harmful microorganisms in causes scaling the water, such as bacteria and viruses. UV sanitizers should be used with other sanitation methods, not as the sole method.
  • Page 29: Shocking The Water

    Maintaining Spa Water Quality Testing and Adjusting Water Chemistry (continued) Filtration If Using Bromine as a Sanitizer Bromine is a very effective sanitizer that produces Regular cleaning of your filter is the easiest and low chemical odors. Unlike chlorine, it can break most effective method to keep your water clear.
  • Page 30: Vacation Care

    Maintaining Spa Water Quality Vacation Care Maintenance Schedule You can leave your spa unattended for up to two weeks if you follow these instructions. Each time you refill the spa • ALWAYS lock your cover using the cover locks if you •...
  • Page 31: Cleaning And Care

    Cleaning and Care Cleaning Your Spa Removing and Reseating the Pillows You can remove the pillows for cleaning and Acrylic Spa Shell maintenance quickly and easily. These methods Each time you drain your spa, before you refill it, you work for all types of pillows. should clean your spa shell with a low-detergent, To attach ‘U’-shaped pillows: non-abrasive cleaner specifically formulated to...
  • Page 32: Winterization Procedure

    Cleaning and Care Winterization Procedure Important: Damage caused by improper winterization 1. Turn off power at the GFCI 5. After the spa has drained, you is not covered under the circuit breaker before draining MUST also use a wet-vac to manufacturer’s warranty.
  • Page 33: Panel Removal Guide

    Cleaning and Care Panel Removal Guide FIGURE 2 FIGURE 2 WARNING: Always turn off power at the GFCI circuit breaker before draining or servicing your spa. At times it will be necessary to remove the side panels from your spa for winterization, troubleshooting, or other servicing.
  • Page 34: Troubleshooting Water Quality Problems

    Troubleshooting Water Quality Problems Problem Probable Causes Possible Solutions Water is cloudy • Dirty/Misaligned filter • Clean/Adjust or Replace the filter • Inadequate or improper • Flush/Purge spa system sanitizing • Drain, clean and refill spa • Oils, lotions, organic matter, •...
  • Page 35: Control Pack Codes

    Control Pack Codes Code Description Action Required Indicates the temperature of the spa is not current. No action required. - - - - - This can be displayed immediately after the spa is powered on or in between filter cycles while the spa is in economy or sleep / rest mode.
  • Page 36 Control Pack Codes Code Description Action Required Indicates the spa is set to filter 9 out of every 12 hours Change setting to F2, F3, or F4 F 10 Indicates the spa is set to filter 10 out of every 12 hours Change setting to F2, F3, or F4 F 1 1 Indicates the spa is set to filter 11 out of every 12 hours Change setting to F2, F3, or F4 Indicates the spa is set to filter 12 out of every 12...
  • Page 37 Control Pack Codes Code Description Action Required Reminder code to clean and condition spa cover Clean and condition spa cover (every 30 days) Reminder code to drain and refill spa (every 90 days) Drain and refill spa Reminder code to test and adjust pH levels (every 7 days) Test/adjust pH balance Reminder code to test and adjust sanitizer levels Test/adjust sanitizer levels (every 7 days)
  • Page 38: Troubleshooting Operations

    Troubleshooting Operations No Power (Breaker Tripping Constantly) WARNING: Always turn off 1. Verify the wiring of the GFCI breaker. (New Installs Only) power to the spa at the breaker The neutral wire to the spa must be connected / cord when troubleshooting electrical issues.
  • Page 39: Pump/Blower Not Operating

    Troubleshooting Operations No Power (Breaker Holding - No Display/Response) cont. 3. Test topside control. Turn off power at breaker/cord. Unplug topside control from the circuit board. Turn on the breaker/cord. Wait up to 10 minutes. If spa pumps turn on, replace topside control. 4.
  • Page 40: Spa Fails To Heat

    Troubleshooting Operations Pump/Blower Not Operating cont 1. Check voltage to the spa. Check to make sure the spa has the proper voltage at the terminal block within the spa pack. Another way of checking the voltage is to turn the spa off and then back on. As the spa powers up, it will display its three programming codes, the amount of power the spa is receiving, and “pr.
  • Page 41: Spa Overheating

    Troubleshooting Operations Spa Overheating 1. Why a spa overheats Spas are designed to get hot and do not contain a cooling system. A spa can overheat if the outside temperature is hot, the spa is in direct sunlight, the filtration cycle is set too high, or a possible stuck relay on the circuit board. 2.
  • Page 42: Unresponsive Controls

    Troubleshooting Operations Unresponsive controls 1. Determine the extent of the issue • First determine if one button is failing to operate, all buttons fail to operate, the display is blank, any codes are present, buttons do not operate proper components, or the screen is constantly cycling.
  • Page 43: Stuck Valve

    Troubleshooting Operations Stuck valve 1. Do not open valves while the spa is on!!! • All valves in the spa may be under pressure and should not be opened while the spa is in operation. To prevent damage to the spa and to avoid injury, the spa must be powered off completely.
  • Page 44: Leaks

    Troubleshooting Operations Leaks 1. Visible leak. First, determine if the leak is visible. Visible leaks are the easiest to repair as they are usually accessible and properly diagnosed. 2. Non-visible leak. Water must first collect in the base of the spa prior to being able to run outside of the spa.
  • Page 45: Light Issues

    Troubleshooting Operations Light issues 1. Determine the extent of the issue. • Determine if the issue involves a single light, random lights, a section of lights, or all the lights within the spa. 2. One light failing to operate or multiple random lights not in the same area. Most likely light has fallen out of its grommet (usually during shipping).
  • Page 46: Bluetooth

    Troubleshooting Operations Bluetooth stereo 1. No connectivity If the Bluetooth is not broadcasting a signal: Check for a tone when a button or switch is pressed. ii. If no tone, check the air hose connection to the air switch/button. (if equipped) iii.
  • Page 48 READ AND FOLLOW ALL INSTRUCTIONS To reduce the risk of injury, do not permit children to use this product unless they are closely supervised at all times. SAVE THESE INSTRUCTIONS For Customer Service and Technical Support, please contact us at: strongspasupport.com or 1-800-787-6649 09/2024...
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