Contact Information Please contact us with the following information: 1. Screenshot of your order page, including product picture, name, and order ID number. 2. Problem details with pictures / short video if possible. Email: lightingcustomercare@gmail.com Scan for Online Installation Video Note: The product in the video may be different from this one.
Packing List Description Quantity Description Quantity Part Part Mounting Bracket Remote Control Canopy Remote Holder Downrod Assembly Coupling Cover Downrod Hub Fan Assembly Note: 1. The remote receiver is already assembled in the motor housing. 2. Other parts may be assembled together in the package.
Installation Kit Quantity Description Part Downrod Hub Screw Wire nut Pair of Gloves 1 Set Clevis Pin & "R" Pin (assembled) Wood Screw (optional) Machine Screw & Washer for Outlet Box (spares) Note: Some extra hardware may be included. The quantity listed above is the number required for installation.
Safety Rules 1. Be sure the power to the wires you are working on is disconnected, either the fuse is removed or the circuit breaker is turned off. Turning the power off using the light switch is not sufficient to prevent electrical shock. 2.
Installation Preparation Tools You Need Ladder Pliers Screwdrivers Drill Bit Wire Power Drill (optional) (optional) Strippers If mounting to a support structure, you will also need the optional tools. What to Expect with Your Installation You may need a friend to help you. 30 inches from blade tip to nearest wall or...
Installation Step 1 (Assemble the Fan) NOTE: This ceiling fan comes with two downrods: 1. The short downrod is for "close-to and flat ceilings" installation (less than 9 feet). 2. The long downrod is for higher or angled ceilings less than 22°. 1.
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Installation Step 2 (Mount the Bracket) Option 1 Option 2 Solid Wood Structure Outlet Box Bracket Bracket Machine Screw (from outlet box) Wood Screw Fig. 3 Option 1: With Outlet Box Fix the mounting bracket onto the outlet box with screws from the outlet box. Option 2: Without Outlet Box Fix the mounting bracket onto the solid wood structure with 2 wood screws.
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Installation Step 4 (Fix the Canopy and Install the Bulbs) Canopy Coupling Cover Step 1. Slide the coupling cover downward to cover the downrod hub. Step 2. Slide the canopy up to the ceiling and attach it to the mounting bracket with the screws provided.
Remote Control Instructions ⑥ ① ② ⑦ ⑧ ⑨ ③ ⑩ ⑪ ⑫ ④ ⑬ ⑭ ⑤ ⑮ NOTE: Please insert 2 batteries before using. AAA 1.5V battery x 2pcs (not included) ①: Turn off the fan and lights. ②⑦: "F" refers forward fan direction."R" refers reverse the fan. ③④⑨⑩⑫⑬: 1/2/3/4/5/6 for fan speeds.
Trouble Shooting 1. Fan doesn't work • Make sure the fixture is connected to an ON/OFF wall switch, not a dimmer switch. • Check the remote control battery (not included in this package). • Check the circuit breaker to ensure the power is on. •...
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