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RSI RS-350 User Manual

Backpack detector
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RS-350 Backpack Detector User Manual
INSTALLATION AND OPERATOR
Revision 1.13.2 – November 2024
RadMobile App Android Software Version 1.5.12
RadMobile App iOS Software Version 1.3.3
Part Number D-1184

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  • Page 1 RS-350 Backpack Detector User Manual INSTALLATION AND OPERATOR Revision 1.13.2 – November 2024 RadMobile App Android Software Version 1.5.12 RadMobile App iOS Software Version 1.3.3 Part Number D-1184...
  • Page 2 This Page is Intentionally Left Blank.
  • Page 3 RS-350 Backpack Detector User Manual – Rev 1.13.2 Revision History Date Revision ECO # Description Mar 21, 2017 00.01 DRAFT – Preliminary - Android Sw v1.3.1 April 18, 2017 00.09 Preliminary Release - Android Sw v1.3.2 May 30, 2017 01.00 Initial Release - Android Sw v1.3.2...
  • Page 4 RADIATION SOLUTIONS INC ACCEPTS THAT IT IS THE RIGHT OF SUCH USERS TO BE PRIVY TO THIS INFORMATION. HOWEVER, THIS DOCUMENTATION IS PROVIDED SOLELY FOR THE BENEFIT OF OWNERS OF THE RSI STEEL BACKPACK DETECTOR SYSTEM AND DISSEMINATION OF THE DETAILED TECHNICAL INFORMATION PROVIDED MAY BE CONSIDERED AS LEGALLY CONTRAVENING THE NORMAL SUPPLIER/CUSTOMER RELATIONSHIP.

  • Page 5: Table Of Contents

    Table of Contents 1.0 INTRODUCTION ........................ 1 1.1 General ............................1 1.2 Acronyms........................... 1 1.3 RS-350 Backpack Detector System Features and Specs ............1 2.0 INSTALLATION ........................5 2.1 Startup ............................5 2.2 Connections ..........................5 3.0 RADMOBILE APP ......................9 3.1 Getting the RadMobile App .......................
  • Page 6 APPENDIX B – FCC/ISED Statement ..................78 APPENDIX C – TROUBLESHOOTING ..................82 C.1. Android Battery Optimization ....................82 C.2 RS-350 Wi-Fi Connection to a Tablet (Using RadAssist) ............90 C.3 Enable RS-350 Wi-Fi ......................... 95 C.4 RadMobile – Keep Wi-Fi Enabled ..................... 96 APPENDIX Z –...
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  • Page 8 RS-350 Backpack Detector User Manual – Rev 1.13.2 This Page is Intentionally Left Blank. Radiation Solutions Inc. – Proprietary Page viii Revision Date: Nov 20, 2024...

  • Page 9: Introduction

    INTRODUCTION 1.1 General A new type of mobile detector has been designed by RSI to be carried inside a backpack. This detector will communicate wirelessly with the operator to provide radioactive measurement information. The detector can be used with an external acquisition device that has the RadMobile App loaded onto it. A tablet running Windows 11 and RSI proprietary software (RadAssist) can also be used to analyze the spectral data.
  • Page 10 The military grade backpack system is rugged and weatherproof; IP55 rated. 8. Detector: P-2011 – 3 x 3 NaI Xtal Assembly – (QTY x 2 for RS-350 (A-1184)) OPTIONAL: 2x4 NaI, LaBr 3x3, CsI 3x3 P-1021 – 9” He-3 Tube Neutron Detector Assembly – (QTY x 4 for RS-350 (A-1184)) 9.
  • Page 11 INTRODUCTION RS-350 Backpack Detector User Manual – Rev 1.13.2 This Page is Intentionally Left Blank. Radiation Solutions Inc. – Proprietary Page 3 Revision Date: Nov 20, 2024...
  • Page 12 INTRODUCTION RS-350 Backpack Detector User Manual – Rev 1.13.2 This Page is Intentionally Left Blank. Radiation Solutions Inc. – Proprietary Page 4 Revision Date: Nov 20, 2024...

  • Page 13: Installation

    INSTALLATION RS-350 Backpack Detector User Manual – Rev 1.13.2 INSTALLATION 2.1 Startup A POWER button is located on the RS-350 (shown to the right) to turn the system ON or OFF. POWER BUTTON 2.2 Connections Front Panel Controls and External Connections: A-1184 –...
  • Page 14 INSTALLATION RS-350 Backpack Detector User Manual – Rev 1.13.2 Radiation Solutions Inc. – Proprietary Page 6 Revision Date: Nov 20, 2024...
  • Page 15 INSTALLATION RS-350 Backpack Detector User Manual – Rev 1.13.2 This Page is Intentionally Left Blank. Radiation Solutions Inc. – Proprietary Page 7 Revision Date: Nov 20, 2024...
  • Page 16 INSTALLATION RS-350 Backpack Detector User Manual – Rev 1.13.2 This Page is Intentionally Left Blank. Radiation Solutions Inc. – Proprietary Page 8 Revision Date: Nov 20, 2024...

  • Page 17: Radmobile App

    RADMOBILE APP RS-350 Backpack Detector User Manual – Rev 1.13.2 3.0 RADMOBILE APP 3.1 Getting the RadMobile App To download the RadMobile App for Android, go to the Google Play Store, type RadMobile (one word) into the search bar, and click Install. For iOS users, go to the App Store, type RadMobile (one word) into the search bar, and click Get.

  • Page 18: Home Screen Startup

    RADMOBILE APP RS-350 Backpack Detector User Manual – Rev 1.13.2 3.2 Home Screen Startup This Chapter describes how to operate equipment with the RadMobile Application and what portions of the app are used by the operator to monitor system activity and respond to various alarms.

  • Page 19: Radmobile Application

    RADMOBILE APP RS-350 Backpack Detector User Manual – Rev 1.13.2 3.3 RadMobile Application Pages The operator can horizontally scroll across the following FIVE pages: SWIPE TO GO BETWEEN PAGES NOTE: Android version displayed, iOS application pages look and function the same.
  • Page 20 RADMOBILE APP RS-350 Backpack Detector User Manual – Rev 1.13.2 This Page is Intentionally Left Blank. Radiation Solutions Inc. – Proprietary Page 12 Revision Date: Nov 20, 2024...

  • Page 21: Device Connections

    DEVICE CONNECTIONS RS-350 Backpack Detector User Manual – Rev 1.13.2 4.0 DEVICE CONNECTIONS 4.1 Device Connection Options Radiation Solutions Inc. – Proprietary Page 13 Revision Date: Nov 20, 2024...
  • Page 22 DEVICE CONNECTIONS RS-350 Backpack Detector User Manual – Rev 1.13.2 Follow the instructions included with the router of your choice. When the router configuration is complete refer to the Sections below to connect to the device wirelessly. Radiation Solutions Inc. – Proprietary...

  • Page 23: Backpack Connection To Radmobile

    DEVICE CONNECTIONS RS-350 Backpack Detector User Manual – Rev 1.13.2 4.2 BackPack Connection to RadMobile 4.2.1 Bluetooth Connection A. Android A. Establish a Bluetooth Connection – Android (First Connection) 1. The RadMobile Application opens. Touch the New Connection button as shown to the right.
  • Page 24 DEVICE CONNECTIONS RS-350 Backpack Detector User Manual – Rev 1.13.2 3. The Configure Device list opens with a list of all available devices for connection in the area. Select the required system based on the serial number. 4. Select Bluetooth Connection.

  • Page 25: Rsi Backpack - Wi-Fi Hotspot (First Connection)

    DEVICE CONNECTIONS RS-350 Backpack Detector User Manual – Rev 1.13.2 NOTE: Disconnecting after using the Bluetooth Connection from the New Connection menu (shown to the left) will cause the app to forget the system. If the user would like to have a...
  • Page 26 DEVICE CONNECTIONS RS-350 Backpack Detector User Manual – Rev 1.13.2 1. Touch the New Connection button as shown to the right. 2. Touch the Configure Device button as shown to the right. 3. The Configure Connect page opens. Select the required device based on serial number.
  • Page 27 DEVICE CONNECTIONS RS-350 Backpack Detector User Manual – Rev 1.13.2 4. Select “Configure device as hotspot”. 5. The Configure Connection process begins. Wait until the process has listed OK for all fields. Once all OK, touch the Connect To Device button.
  • Page 28 DEVICE CONNECTIONS RS-350 Backpack Detector User Manual – Rev 1.13.2 1. The RadMobile Application opens. Select New Connection and then select Configure Device as shown to the right. 2. The RadMobile Device List opens with a list of all available devices.
  • Page 29 DEVICE CONNECTIONS RS-350 Backpack Detector User Manual – Rev 1.13.2 5. A Wi-Fi Pairing Request appears, select Join. 6. Wait until the process has listed OK for all fields. Once all OK, touch the Continue button. 7. The Device List opens.
  • Page 30 DEVICE CONNECTIONS RS-350 Backpack Detector User Manual – Rev 1.13.2 NOTE: If the system’s Wi-Fi network goes down unexpectedly, iOS users have the option of temporarily switching over to cellular data to maintain a constant connection with the system device. Refer to the Figure to the right.

  • Page 31: Setting Up The Phone As A Hotspot

    DEVICE CONNECTIONS RS-350 Backpack Detector User Manual – Rev 1.13.2 4.2.3 Setting Up the Phone as a Hotspot B. iOS A. Android A. Setting up the Phone as a Hotspot Android: 1. The RadMobile Application opens. Touch the New Connection button as shown to the right.
  • Page 32 DEVICE CONNECTIONS RS-350 Backpack Detector User Manual – Rev 1.13.2 3. The Configure Connect page opens with a list of all available devices for connection in the area. Select the required system from the list (e.g. RS-350_2056). 4. A new screen opens with four options for selection.
  • Page 33 DEVICE CONNECTIONS RS-350 Backpack Detector User Manual – Rev 1.13.2 6. The Tethering & Hotspot pop-up window appears. Select “SETUP WI-FI HOTSPOT” as shown. 7. The Network Name and Password pop-up window appears. Select “OK” as shown. 8. The Configure Connection process begins.
  • Page 34 DEVICE CONNECTIONS RS-350 Backpack Detector User Manual – Rev 1.13.2 B. Setting up the Phone as a Hotspot iOS: 1. The RadMobile Application opens. Select New Connection and then select Configure Device as shown to the right. 2. The RadMobile Device...
  • Page 35 DEVICE CONNECTIONS RS-350 Backpack Detector User Manual – Rev 1.13.2 5. The Configure Connection process begins. Wait until the process has listed OK for all fields. Once all OK, touch the Continue button. 6. The Device List opens. Tap the system device name, as shown to the right, to connect.
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  • Page 38: Using Auto Mode

    USING AUTO MODE RS-350 Backpack Detector User Manual – Rev 1.13.2 5.0 USING AUTO MODE 5.1 RadMobile Auto Mode Display Overview DEVICE COMMUNICATION STATUS: – CONNECTING/STABILIZING – CONNECTED/STABILIZED – NOT CONNECTED/ERROR Page Toggle – switches the page to the Device Status page. This icon also indicates the device’s...
  • Page 39 USING AUTO MODE RS-350 Backpack Detector User Manual – Rev 1.13.2 Name of Connected RadMobile System Settings Menu Total Gamma Neutron Counts in cps Counts in cps Last 100 readings in graph form Figure B: iOS Display Overview Radiation Solutions Inc. – Proprietary...

  • Page 40: Horizontal Display Mode

    USING AUTO MODE RS-350 Backpack Detector User Manual – Rev 1.13.2 5.1.2 Horizontal Display Mode While in Auto Mode, if a user turns their mobile phone sideways, Horizontal View Mode activates (as shown below) and displays a stacked spectral waterfall that updates at a rate of one sample per second (0keV on the left and 3000keV on the right boundary).

  • Page 41: Alarms

    USING AUTO MODE RS-350 Backpack Detector User Manual – Rev 1.13.2 5.1.3 Alarms When an ALARM occurs, an alarm dialog displays with an audible and tactile indication. The alarm displays isotopes and classification, confidence, or counts. Closes alarm You can mute, add a picture, or look at isotope information. Close will close only the latest or top dialog.
  • Page 42 USING AUTO MODE RS-350 Backpack Detector User Manual – Rev 1.13.2 Radiation Solutions Inc. – Proprietary Page 34 Revision Date: Nov 20, 2024...

  • Page 43: Radmobile Application Settings

    USING AUTO MODE RS-350 Backpack Detector User Manual – Rev 1.13.2 5.2 RadMobile Application Settings Touch the RadMobile Menu button and select App Settings as shown from the drop-down menu. Figure A: Android App Settings Radiation Solutions Inc. – Proprietary...

  • Page 44: Reachback Email

    USING AUTO MODE RS-350 Backpack Detector User Manual – Rev 1.13.2 5.2.1 Reachback Email You can enter an address that pre- populates outgoing reachback emails. Reachback emails can be used to send pre-packaged N42 alarm data. The operator can send the current a Reachback email under General App Settings.

  • Page 45: App Audio Settings

    USING AUTO MODE RS-350 Backpack Detector User Manual – Rev 1.13.2 5.2.3 App Audio Settings The App Audio Settings screen is opened from the General App Settings. App Audio Settings Silent Mode – when enabled, this option silences all sounds produced by the RadMobile App.

  • Page 46: Plugins - Gii Parameters

    (connection server), and Alarm Endpoint (connection server). JSON Data Type – selection of three remote server types for data to be stored: RSI v2, RSI Original, or DHS GII (Default = RSIv2). Sample Endpoint Active – enables or disables the sample endpoint.

  • Page 47: Day And Night Mode Themes - Android Only

    USING AUTO MODE RS-350 Backpack Detector User Manual – Rev 1.13.2 5.2.6 Day and Night Mode Themes – Android Only RadMobile has incorporated Day and Night Mode themes which are accessible from the application’s main menu as shown below. 5.2.7 Dark and Light Mode iOS To enable Dark and Light mode use within the RadMobile app, the user must: 1.

  • Page 48: Background Options

    USING AUTO MODE RS-350 Backpack Detector User Manual – Rev 1.13.2 5.2.8 Background Options The operator can use the Background Options to display the current background and allows users to force a new background collection. Background is used to establish some alarm thresholds. These thresholds can be viewed by selecting “Analysis Background”...

  • Page 49: About

    RS-350 Backpack Detector User Manual – Rev 1.13.2 5.2.9 About This window contains the applications software version and a link to the RSI website. Press the CLOSE button to close this window. NOTE: The iOS version does not contain an About section.
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  • Page 51: Using Search Mode

    USING SEARCH MODE RS-350 Backpack Detector User Manual – Rev 1.13.2 6.0 USING SEARCH MODE 6.1 Search Mode START SEARCH: Search Mode runs at 10 times per second with a bar graph displaying the current gamma counts per tenth (shown to the right). The maximum value is launched for reference.
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  • Page 53: Using Dwell Mode

    USING DWELL MODE RS-350 Backpack Detector User Manual – Rev 1.13.2 7.0 USING DWELL MODE 7.1 Dwell Mode START DWELL: This initiates a dwell or timed accumulation. The dwell mode screen displays a countdown of time and buttons to EXTEND or STOP the collection.
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  • Page 55: Using The Map Page

    USING THE MAP PAGE RS-350 Backpack Detector User Manual – Rev 1.13.2 8.0 USING THE MAP PAGE 8.1 Map Page Track GPS Location The Map page will show the GPS location of the device and can be zoomed into or out of by using two fingers to pinch or spread the screen.
  • Page 56 USING THE MAP PAGE RS-350 Backpack Detector User Manual – Rev 1.13.2 Android Map Options: To adjust the Colour Scale, select “AUTO MIN/MAX CPS” and then “APPLY” (enters the minimum and maximum CPS To erase previous data, click the Remove Measurement Points button as shown to the right.
  • Page 57 USING THE MAP PAGE RS-350 Backpack Detector User Manual – Rev 1.13.2 ANDROID MAP OPTIONS CONT’D: Map Type – select between two different types of maps: Satellite or Normal (default = Normal). Store Measurements in File – permits the phone to store breadcrumb measurements that will remain if the app is closed and reopened.
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  • Page 59: Using Device Parameters Page

    USING DEVICE PARAMETERS PAGE RS-350 Backpack Detector User Manual – Rev 1.13.2 9.0 USING DEVICE PARAMETERS PAGE 9.1 Device Parameters Page The operator should first touch the GET PARAMETERS button to enter the current parameters from the system. A Password is required to continue (the serial number of the device is the default password).
  • Page 60 USING DEVICE PARAMETERS PAGE RS-350 Backpack Detector User Manual – Rev 1.13.2 This Page is Intentionally Left Blank. Radiation Solutions Inc. – Proprietary Page 52 Revision Date: Nov 20, 2024...

  • Page 61: Using Device Status Page

    USING DEVICE STATUS PAGE RS-350 Backpack Detector User Manual – Rev 1.13.2 10.0 USING DEVICE STATUS PAGE 10.1 Device Status Page The Device Status Page displays the current status information of the connected device. The following information is displayed: Communication – Displays TCP connection status if connected via Wi-Fi, or Bluetooth status if connected by Bluetooth.
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  • Page 63: Using Measurement Logs Page

    USING MEASUREMENT LOGS PAGE RS-350 Backpack Detector User Manual – Rev 1.13.2 11.0 USING MEASUREMENT LOGS PAGE 11.1 Measurement Logs Page The Measurement Logs provide users with a scrollable list of all scanning events for the RadMobile App. When a scan event is selected, dialog will appear briefly at the bottom of the screen to let the user know to rotate their acquisition device to view the spectra for the selected scan event.Information such as date and...
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  • Page 65: Phone Device Specifics

    PHONE DEVICE SPECIFICS RS-350 Backpack Detector User Manual – Rev 1.13.2 12.0 PHONE DEVICE SPECIFICS 12.1 Phone Device Specifics This Section outlines details of the RadMobile App that are specific to either the Android or iOS external device. 12.1.1 External Device Audio ANDROID DEVICE: AUDIO: INTERNAL –...

  • Page 66: Ios Device

    PHONE DEVICE SPECIFICS RS-350 Backpack Detector User Manual – Rev 1.13.2 iOS DEVICE: AUDIO: INTERNAL – volume can be controlled by the volume buttons located on the side of your acquisition device, from the front screen tool menu, or from the Sounds and Haptics page.

  • Page 67: Device Notifications

    PHONE DEVICE SPECIFICS RS-350 Backpack Detector User Manual – Rev 1.13.2 12.1.2 Device Notifications ANDROID: LOST CONNECTION NOTIFICATIONS: If at any time, there is a loss of communication between the system and the android device, a pop-up notification appears, that notifies the user of the lost connection as well as including the date and time of the lost connection.
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  • Page 69: Data

    Take a USB memory stick (each download uses approximately 45 Mb). An RSI folder is created and automatically stored with the date and time. With the RS-350 Backpack powered ON, insert the USB stick into either USB service port (see the Figures below).
  • Page 70 DATA RS-350 Backpack Detector User Manual – Rev 1.13.2 This Page is Intentionally Left Blank. Radiation Solutions Inc. – Proprietary Page 62 Revision Date: Nov 20, 2024...

  • Page 71: Radassist Backpack Device Parameters

    RADASSIST BACKPACK DEVICE PARAMETERS RS-350 Backpack Detector User Manual – Rev 1.13.2 14.0 RADASSIST BACKPACK DEVICE PARAMETERS 14.1 Device Parameters The Device Parameters page is used to change advanced parameters and for maintenance. When the “Device Parameters” tab is selected the following screen appears: 14.1.1 Action Buttons...

  • Page 72: Parameter Selection

    RADASSIST BACKPACK DEVICE PARAMETERS RS-350 Backpack Detector User Manual – Rev 1.13.2 14.1.2 Parameter Selection This screen displays various “PAGES” of Parameter Setup and automatically selects the “Configuration” page to start with. Load Current Parameters: The message, “Parameters received successfully” displays to indicate that the action was carried out correctly;...
  • Page 73 RADASSIST BACKPACK DEVICE PARAMETERS RS-350 Backpack Detector User Manual – Rev 1.13.2 b) Active Detectors: This indicates the detectors capability as well as the type of system. In the example shown above, there are four detectors connected to the system. Detector #1-2 are Gamma Detectors, while Detector #3-4 are Neutron Detectors.

  • Page 74: Communication Page

    RADASSIST BACKPACK DEVICE PARAMETERS RS-350 Backpack Detector User Manual – Rev 1.13.2 14.1.4 Communication Page The Communication page permits the user to setup the backpack device as either a HotSpot or Client connection for use between the RadMobile App and an external acquisition device.

  • Page 75: Gamma Detectors Page

    RADASSIST BACKPACK DEVICE PARAMETERS RS-350 Backpack Detector User Manual – Rev 1.13.2 d) Wi-Fi Hotspot Setup: Setup the IP Address, client DHCPNetwork Mask, Default Gateway, and Security Key for the backpack when it is being used as a wireless hotspot.
  • Page 76 RADASSIST BACKPACK DEVICE PARAMETERS RS-350 Backpack Detector User Manual – Rev 1.13.2 Automatic Gain Stabilization: Permits automatic Gain Stabilization. Set HV… – permits the user to change the HV Setting for special adjustments as required. A pop-up window opens permitting changes to the HV. Click the OK button to save.

  • Page 77: Neutron Detectors Page

    RADASSIST BACKPACK DEVICE PARAMETERS RS-350 Backpack Detector User Manual – Rev 1.13.2 14.1.6 Neutron Detectors Page When this page is selected, the following screen appears as shown below. This is a user information page that permits the user to view the operating parameters and see that the neutron detectors are operating.

  • Page 78: Gm Detectors Page

    RADASSIST BACKPACK DEVICE PARAMETERS RS-350 Backpack Detector User Manual – Rev 1.13.2 14.1.7 GM Detectors Page When this page is selected, the following screen appears as shown below. This is a user information page that enables the user to view the operating parameters and see that the GM detectors are operating.

  • Page 79: Hardware Info Page

    RADASSIST BACKPACK DEVICE PARAMETERS RS-350 Backpack Detector User Manual – Rev 1.13.2 14.1.8 Hardware Info Page When the Hardware Info Page is selected, the screen as shown below displays. This page displays information regarding the Analog and Digital Processing Modules including their Serial Number, Software Versions, and Part Numbers.

  • Page 80: Toolbox - Firmware Update

    RADASSIST BACKPACK DEVICE PARAMETERS RS-350 Backpack Detector User Manual – Rev 1.13.2 14.1.9 Toolbox – Firmware Update When Software Update is selected, the page as shown below appears: Update: To browse for an update file, click the button. A browser window opens. Select the (*.swup).
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  • Page 83: Appendix A - Quick Start

    APPENDIX A – QUICK START RS-350 Backpack Detector User Manual – Rev 1.13.2 APPENDIX A – QUICK START Connection to a New Device Reconnecting to the Phone Status Previous Device Device Battery One-click Connection Type Device Status Menu Select the Device from the List Menu →...
  • Page 84 APPENDIX A – QUICK START RS-350 Backpack Detector User Manual – Rev 1.13.2 Search Mode Rotate for the Histogram Swipe Banner LEFT/RIGHT for More Screens: GIS, Analysis Parameters, Status, and Logs NOTE: Regarding the system’s battery, the battery has been discharged prior to shipping and should be charged fully before use.
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  • Page 86: Appendix B - Fcc/Ised Statement

    APPENDIX B – FCC/ISED Statement RS-350 Backpack Detector User Manual – Rev 1.13.2 APPENDIX B – FCC/ISED Statement CAUTION: Changes or modifications not expressly approved by Radiation Solutions Inc could void the user’s authority to operate the equipment. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 87 APPENDIX B – FCC/ISED Statement RS-350 Backpack Detector User Manual – Rev 1.13.2 ISED RF Exposure Information and Statement This device has been tested and complies with the ISED RF exposure SAR (Specific Absorption Rate) limits for general population/uncontrolled exposure for body-worn operations Cet appareil a été...
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  • Page 90: Appendix C - Troubleshooting

    One of the key steps to keeping the RadMobile app running and maintaining a constant Bluetooth connection with the RS-350 Backpack system (or any other RadMobile system), is to bring the RadMobile app to the foreground before locking a screen.
  • Page 91 APPENDIX C – TROUBLESHOOTING RS-350 Backpack Detector User Manual – Rev 1.13.2 B. CONFIGURE BATTERY OPTIMIZATION FOR RADMOBILE APP 1. To configure the battery optimization for the RadMobile app, first go to the device’s Settings page and select “Apps” as shown in the Figure to the right.
  • Page 92 APPENDIX C – TROUBLESHOOTING RS-350 Backpack Detector User Manual – Rev 1.13.2 3. The App info screen opens for the RadMobile app. From the App info list select “Battery” as shown in the Figure to the right. 4. The Battery screen opens for the RadMobile app. From the list of three radio button options, select “Unrestricted”...
  • Page 93 APPENDIX C – TROUBLESHOOTING RS-350 Backpack Detector User Manual – Rev 1.13.2 C. CONFIGURE BATTERY OPTIMIZATION FOR BLUETOOTH APP 1. To configure the battery optimization for the Bluetooth app, first go to the device’s Settings page and select “Apps” as shown in the Figure to the right.
  • Page 94 APPENDIX C – TROUBLESHOOTING RS-350 Backpack Detector User Manual – Rev 1.13.2 3. The Filter and sort pop-up window opens. Enable “Show system apps” from the Filter and Sort list and then touch the OK button, as shown in the Figure to the right.
  • Page 95 APPENDIX C – TROUBLESHOOTING RS-350 Backpack Detector User Manual – Rev 1.13.2 5. The App info screen opens for the Bluetooth app. From the App info list select “Battery” as shown in the Figure to the right. 6. The Battery screen opens for the Bluetooth app. From the list of three radio button options, select “Unrestricted”...
  • Page 96 APPENDIX C – TROUBLESHOOTING RS-350 Backpack Detector User Manual – Rev 1.13.2 D. PREVENT PUTTING UNUSED APPS TO SLEEP 1. To prevent putting any unused apps to sleep, first go to the device’s Settings page and select Battery and device care as shown in the Figure to the right.
  • Page 97 APPENDIX C – TROUBLESHOOTING RS-350 Backpack Detector User Manual – Rev 1.13.2 3. The Battery screen opens. Select “Background usage limits” from the list of Battery options as shown in the Figure to the right. 4. The Background usage limits screen opens. Disable Put unused apps to sleep from the Background usage limits list of options as shown in the Figure to the right.

  • Page 98: Wi-Fi Connection To A Tablet (Using Radassist)

    Wi-Fi Networks to connect to (as shown below): 2. Select the required RS-350 Wi-Fi Network Hotspot from the list of available networks as shown above. For this example, RS350G2_2009 was selected from the list of available networks.
  • Page 99 APPENDIX C – TROUBLESHOOTING RS-350 Backpack Detector User Manual – Rev 1.13.2 3. To ensure instant connection between the tablet and the RS-350 Backpack at each startup, check the “Connect automatically” checkbox before pressing the Connect button as shown above.
  • Page 100 APPENDIX C – TROUBLESHOOTING RS-350 Backpack Detector User Manual – Rev 1.13.2 5. Enter in the supplied Network Security Key into the data field using the on-screen touch keyboard and then press the Return key, as shown below. 6. Wait for the Wi-Fi Network to fully connect and then double tap the RadAssist desktop icon to load the RadAssist software.
  • Page 101 Query Network button if this does not happen. Select the required RS-350 Backpack System from the list and then press the Connect button, as shown below. NOTE: The ID# for the required RS-350 Backpack System will match the last four digits of the Wi-Fi Network Hotspot Name, i.e. ID# 2009 matches up with Network Hotspot RS350G2_2009.
  • Page 102 APPENDIX C – TROUBLESHOOTING RS-350 Backpack Detector User Manual – Rev 1.13.2 9. The device connects as shown below. A string of three audible messages will be heard by the User to indicate system connection: Connecting, Connected, and System Ready. The “Auto data recording”...

  • Page 103: Enable Rs-350 Wi-Fi

    APPENDIX C – TROUBLESHOOTING RS-350 Backpack Detector User Manual – Rev 1.13.2 C.3 Enable RS-350 Wi-Fi Start the RadAssist Software and connect to the required system, “File” “Connect to device”. Once connected, select the Device Parameters tab from the bottom of the Live Data View screen.

  • Page 104: Radmobile - Keep Wi-Fi Enabled

    APPENDIX C – TROUBLESHOOTING RS-350 Backpack Detector User Manual – Rev 1.13.2 C.4 RadMobile – Keep Wi-Fi Enabled To ensure a continuous connection between the RadMobile app and the system, select “App Settings” from RadMobile’s main menu. The General app settings screen opens (shown to the right). Select “Keep Wi-Fi enabled”.
  • Page 105 APPENDIX C – TROUBLESHOOTING RS-350 Backpack Detector User Manual – Rev 1.13.2 This Page is Intentionally Left Blank. Radiation Solutions Inc. – Proprietary Page 97 Revision Date: Nov 20, 2024...

  • Page 106: Appendix Z - Warranty

    Repairs of defects will be performed by RSI at no charge to the Buyer, subject to the limitations. To request warranty service, the Buyer must call RSI’s service coordinator for a return material authorization (RMA) number.

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