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Summary of Contents for GM PowerUp

  • Page 1 user guide...
  • Page 2: Table Of Contents

    Error Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 PowerUp Installation and Operation Manual...
  • Page 3: Conventions

    GM may modify or update the Manual from time to time without any notice. GM will do its best efforts to keep the Manual updated and maintain the accuracy of the Manual. GM disclaims any kinds or forms of warranty, guaran-...
  • Page 4: Intended Use

    Danger (Risk of Fire or Electric Shock) Dangerous voltages and currents can occur during operation of the PowerUp charger. Before carrying out any work on the PowerUp charger, take the follow- ing protective measures: • Disconnect all electrical power prior to installing the PowerUp charger.
  • Page 5: Warning

    • Do not use non-GM approved adapters, conversion adapters or cord exten- sion sets with the PowerUp charger. • Do not use this PowerUp charger if the flexible power cord or charging cable is frayed, the insulation is broken, or the device shows signs of damage.
  • Page 6: Caution

    • All terminal screws must be tightened to the specified torque using a device suitable for the defined torque range. • Any repair work as well as the replacement of components on the PowerUp charger may only be carried out by a qualified technician. Otherwise, the warranty will become void.
  • Page 7: Federal Communications Commission (Fcc) Interference Statement

    The equipment complies with FCC RF exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance 20cms between the radiator and your body or nearby persons. PowerUp Installation and Operation Manual...
  • Page 8: Industry Canada (Ic) Statement

    2. This device must accept any interference, including interference that may cause undesired operation of the device. 3. The PowerUp charger does not support operation in the band 5150 — 5250 MHz to reduce the potential for harmful interference to co-channel mobile satellite systems.
  • Page 9: Before Installation

    User manual (1/4” T25 Torx) (5.5 mm T25 Torx) (Digital only) Recommended Tools The following tools are recommended for the PowerUp charger installation: • Electric screwdriver • Power drill • T20 Torx driver bit • T25 Torx driver bit • Hex driver bit •...
  • Page 10: Installer-Supplied Components

    Installer-supplied Components The installers should prepare the following parts for the PowerUp charger installation: 1. Conduit of appropriate size for input power wires to ensure water resistance. 2. Conduit fitting(s) for input power wires to ensure water resistance. 3. Upstream breakers:...
  • Page 11: The Powerup Charger

    • Charging is delayed (vehicle is not requesting power) YELLOW Blinking Updating Firmware Blinking Charger error (recoverable) Solid Charger or max. current setting error WHITE + GREEN + RED Solid Installation not complete (DIP switches not set) PowerUp Installation and Operation Manual...
  • Page 12: Installing The Powerup Charger

    • Consider the emergency routes at the installation site. • Do not install the device in areas with explosive gases or vapors. • It is recommended to install the PowerUp charger in a location that avoids direct sunlight. • Install the PowerUp charger on a non-flammable support that is suitable to handle the weight of the unit.
  • Page 13: Recommended Installation Space

    Recommended Installation Space Installers should follow applicable accessibility requirements when selecting the mounting position. The PowerUp charger should be mounted at a height between 600 mm (24 inches) and 1.2 m (47.2 inches) above ground. Front View Top View 7.9”...
  • Page 14: Preparation

    Preparation After removing the PowerUp charger and the accessories kit from the packag- ing, you must first create an opening to allow you to route the AC power wires into the system: 1. Remove the cosmetic cover. a. Remove the single T20 Torx screw from the bottom.
  • Page 15: Wall Mounting

    • Solid wood or drywall and solid wood (wall stud): Use the three 5.5 mm wood screws provided to secure the PowerUp charger unit onto the wall. 1. Use the template and level to mark out the position of the three screws that will be used to secure the wall mounting bracket and unit to the wall.
  • Page 16 4. Place the unit on the bracket by aligning the slots on the rear of the chas- sis to the corresponding hooks on the bracket. 5. Use the remaining screw to secure the unit to the wall. PowerUp Installation and Operation Manual...
  • Page 17: Making The Connections

    Insert the corresponding wires into the input terminals marked “PE”, “L2”, and “L1”. b. Torque each terminal with a Phillips-head screwdriver (torque: 19 ± 2 in-lbs / 2 .2 ± 0 .2 Nm). Note: Use 90°C copper conductors only for the AC power wires. PowerUp Installation and Operation Manual...
  • Page 18 L1 / L2 6AWG max 19 ± 2 in-lbs (2.2 ± 0.2 Nm) 6-10AWG 19 ± 2 in-lbs (2.2 ± 0.2 Nm) Once you have connected the power wires you can proceed with configuring the DIP switches. PowerUp Installation and Operation Manual...
  • Page 19: Configuring The Dip Switches

    CONFIGURING THE DIP SWITCHES The factory default output is 0A for the PowerUp charger. Use the DIP switches to configure the maximum output current ratings. 1 2 3 4 5 The following settings can be configured with the DIP switches: Maximum Current Settings Pins 3 to 5 configure the maximum output current ratings.
  • Page 20 OCPD Breaker DIP Switch Setting Configuration PowerUp AC Amperage Size 00100 3 4 5 00010 3 4 5 00110 3 4 5 00001 3 4 5 00101 3 4 5 PowerUp Installation and Operation Manual...
  • Page 21 1. Open the middle cover and locate the DIP switch. The default setting should be 00000. 3 4 5 2. Change the DIP switch to the desired output current based on pin configu- ration table (the example below is for a 40A output current). 3 4 5 PowerUp Installation and Operation Manual...
  • Page 22 3. Place the middle and cosmetic cover back onto the PowerUp charger. See "Completing the Installation" on page 23. 4. Turn on the breaker to power on the PowerUp charger. When the LED is solid. The installer can use the commissioning app to confirm whether the DIP switch setting has been completed.
  • Page 23: Completing The Installation

    2. Install the cosmetic cover onto the system so that the hooks on the top side are inserted into the corresponding notches on the system first, then push the cover into place, and fasten the single screw securely (torque: 10.5 ± 0.9 in-lbs / 1.2 ± 0.1 Nm). PowerUp Installation and Operation Manual...
  • Page 24: Wi-Fi And Mobile App Setup

    • If the LED displays a red, white, and green solid pattern, it indicates the DIP switch setting is not complete. 5. To complete the PowerUp charger setup, follow the steps below to connect your charger to Wi-Fi and the app on your mobile device.
  • Page 25: Maintenance

    Disposal The PowerUp charger is an electronic device and must be disposed of sepa- rately from normal house wastes. It should be disposed of in compliance with local waste disposal and recycling regulations.
  • Page 26: Specifications

    8.11 x 13.15 x 3.86 in. (206 x 334 x 98 mm.) Weight 13.23 lbs. (6 kg.) UL 2594 UL 2231 Certificates UL 1998 Energy Star Rated FCC Part 15, Class B Network Interface with Backend WiFi6 PowerUp Installation and Operation Manual...
  • Page 27: Troubleshooting

    LED indicators display an error. • Plese refer to "LED Indicator Definitions" on page 11 for LED indicator definitions. • DO NOT open the PowerUp charger, touch or remove the circuit protective devices or any other component. Scenario Suggested Action 1.
  • Page 28: Error Codes

    Suggested Action Code The PowerUp charger will auto-recover once the voltage OVP (Over Voltage Protection) is normal. If it doesn’t, restart the PowerUp charger or UVP (Under Voltage Protection) contact customer support. Unplug the charging coupler and plug it in again.

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