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SERVICE
CLOTHES DRYER
DVE45A6400V/A3
CLOTHES DRYER
PROJECT NAME : DV6400A
MODEL CODE
: DVE45A6400V/A3 DVE45A6400C/A3
DVE45A6400W/A3 DVG45A6400V/A3
DVG45A6400C/A3 DVG45A6400W/A3
MODEL NAME : DVE45A6400V
DVE45A6400W
DVG45A6400C
Manual
1. Safety Instructions
2. Features and Specification
3. Disassembly and Reassembly
4. Troubleshooting
DVE45A6400C
DVG45A6400V
DVG45A6400W
C U STO M ER R EP AIR GU IDE
CONTENTS
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Table of Contents
Troubleshooting
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Summary of Contents for Samsung DVE45A6400V
- Page 1 CLOTHES DRYER PROJECT NAME : DV6400A MODEL CODE : DVE45A6400V/A3 DVE45A6400C/A3 DVE45A6400W/A3 DVG45A6400V/A3 DVG45A6400C/A3 DVG45A6400W/A3 MODEL NAME : DVE45A6400V DVE45A6400C DVE45A6400W DVG45A6400V DVG45A6400C DVG45A6400W SERVICE Manual C U STO M ER R EP AIR GU IDE CLOTHES DRYER CONTENTS 1. Safety Instructions 2.
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Page 2: Table Of Contents
This document can not be used without Samsung's authorization. CONTENTS 1. Safety Instructions ............... . . 3 1-1. -
Page 3: Safety Instructions
This document can not be used without Samsung's authorization. 1. SAFETY INSTRUCTIONS 1-1. CAUTION FOR SAFETY DURING SERVICING 1. Do not allow the customer to repair the product. 4 The person may be injured or the product life may be shortened. -
Page 4: Important Safety Information
This document can not be used without Samsung's authorization. 1-2. IMPORTANT SAFETY INFORMATION To reduce the risk of fire, electric shock, or injury to persons when using your appliance, follow basic precautions, including the following 1. Read all instructions before using this appliance. 2. Do not dry articles that have been previously cleaned in, washed in, soaked in, or spotted with gasoline, dry-cleaning solvents, or other flammable or explosive substances, as they give off vapors that could ignite or explode. - Page 5 This document can not be used without Samsung's authorization. ■ Electrical service information WARNING To avoid risk of personal injury or death due to electrical shock: Observe all local codes and ordinances. Disconnect the electrical power to the unit before servicing.
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Page 6: Features And Specifications
This document can not be used without Samsung's authorization. 2. FEATURES AND SPECIFICATIONS 2-1. PRODUCT DIMENSION Type Front Loading Dryer A. Height Product-inches(mm) 38.7(984) B. Width Product-inches(mm) 27.0 (686) Dimentions C. Depth with door open 90° Product-inches(mm) 52.6(1335) D. Depth Product-inches(mm) 31.3(794) -
Page 7: Undercounter Installation
This document can not be used without Samsung's authorization. Undercounter installation Pedestal installation 39.6 in. (1006 mm) 5.9 in. (150 mm) 1 in. (25 mm) 6 in. (152 mm) 1 in. (25 mm) 52.0 in. (1320 mm) Side by side installation Stacked installation (Model: SKK-8K) 1 in. -
Page 8: Specification
This document can not be used without Samsung's authorization. 2-2. SPECIFICATION Project DV6000R DV6400A Model DVE(G)45R6300* DVE(G)45A6400* Capacity (cu.ft / DOE) Power Resource Electric / Gas Electric / Gas Vent Sensor Vent Blockage Test Steam Smart Control Smart Care AI Control (Simple UX) &... -
Page 9: Options Specifications
This document can not be used without Samsung's authorization. 2-3. OPTIONS SPECIFICATIONS Parts supplied Water hose Y-connector Short water hose (Canadian elec. models only) Tools needed for installation Pipe wrench Pliers Cutting knife Nut screwdriver (gas models only) Level Phillips screwdriver... -
Page 10: Control Panel
This document can not be used without Samsung's authorization. 2-4. CONTROL PANEL Tap to turn the dryer on or off. • If you do not manipulate the control panel for 10 minutes after the dryer is turned on, the dryer automatically turns off. -
Page 11: Operating A Cycle
This document can not be used without Samsung's authorization. 2-5. OPERATING A CYCLE 1. Tap to turn on the dryer. 2. Turn the Navigation dial to select the cycle you want. For more information on “Cycle overview”, see page 12. -
Page 12: Cycle Overview
This document can not be used without Samsung's authorization. 2-6. CYCLE OVERVIEW Other cycles can be used after adding them to your cycle list using the My Cycles function. For more information, see the “My Cycles” section. Cycle Description Normal For most fabrics including cottons and linens. - Page 13 This document can not be used without Samsung's authorization. Item Description Follow the care label instructions or dry using Bedding. Bedspreads & Comforters • Make sure the item is thoroughly dry before using or storing. • May require repositioning in the drum to ensure even drying.
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Page 14: Options
This document can not be used without Samsung's authorization. 2-7. OPTIONS ■ Using Options 1. Tap Options 2. Turn the Navigation dial to select the desired additional function. 3. Tap OK to change the selected function’s settings or start the function. -
Page 15: Drum Light
This document can not be used without Samsung's authorization. ■ Eco Dry This function is available with NORMAL and TIME DRY. With the Eco Dry activated, drying takes a longer time but power consumption is reduced. 1. Tap Options. 2. Turn the Navigation dial to select Eco Dry, and then tap OK. -
Page 16: System Functions
This document can not be used without Samsung's authorization. 2-8. SYSTEM FUNCTIONS ■ Using System Functions * Tap and hold 3 seconds 1. Tap and hold Options for 3 seconds. 2. Turn the Navigation dial to select the desired system function, and then tap OK. - Page 17 This document can not be used without Samsung's authorization. ■ Wi-Fi You can turn the dryer’s Wi-Fi on or off. 1. Tap and hold Options for 3 seconds. 2. Turn the Navigation dial to select Wi-Fi, and then tap OK.
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Page 18: Special Features - Smart Control
This document can not be used without Samsung's authorization. 2-9. SPECIAL FEATURES – SMART CONTROL ■ Smart Control You can connect to the SmartThings app and control your dryer remotely. (Smart Control for electric model, Smart Monitor for gas model) ■... -
Page 19: Special Features - Smartthings
• This appliance supports the Wi-Fi 2.4 GHz protocols. ■ Download On an app market (Google Play Store, Apple App Store, Samsung Galaxy Apps), find the SmartThings app with a search term of “SmartThings”. Download and install the app on your device. -
Page 20: Disassembly And Reassembly
This document can not be used without Samsung's authorization. 3. DISASSEMBLY AND REASSEMBLY 3-1. TOOLS FOR DISASSEMBLY AND REASSEMBLY Tool Type Remarks Socket set with 14 mm Fan (2) 6” extention Tool to protect the idle and abrasion of the bolt for Vice pliers the box driver. -
Page 21: Standard Disassembly Drawings
This document can not be used without Samsung's authorization. 3-2. STANDARD DISASSEMBLY DRAWINGS To avoid risk of electrical shock, personal injury or death, disconnect the power to the Clothes Dryer. ► This is a standard disassembly diagram and may differ from the actual product. - Page 22 This document can not be used without Samsung's authorization. Part Name Figure Description 1. It is recommended to put a soft rug on the floor to prevent scratches on the door. 2. Unplug the power cord. 3. Remove two door hinge screws.
- Page 23 This document can not be used without Samsung's authorization. Part Name Figure Description 9. Remove the single screw from the back of the door hinge. This is the screw that supports the door against the frame so you can unscrew or screw in the hinge without needing to support the door yourself.
- Page 24 This document can not be used without Samsung's authorization. Part Name Figure Description 1. Unplug the unit. 2. Remove Top Cover. 3. Remove Control Panel. 4. Remove Door. 5. Remove 4 screws from the Plate(U). Frame Front 6. Remove 2 screws from the Frame Front.
- Page 25 This document can not be used without Samsung's authorization. Part Name Figure Description 1. Unplug the unit. 2. Remove Top Cover. 3. Remove Control Panel. 4. Remove Frame Front Frame Plate(U) 5. Remove 3 screws from the Plate(U). 6. Remove 2 screws from the Frame Front.
- Page 26 This document can not be used without Samsung's authorization. Part Name Figure Description 1. After remove Drum, do the following. 2. Remove the 2 screws from Duct Connector. 3. Separate Duct Connector. 4. Remove 1 Housing Motor. 5. Remove 2 Housing Belt Cut. Off Switch.
- Page 27 This document can not be used without Samsung's authorization. Part Name Figure Description 1. After the knock-down to Motor/Assy-Motor, do the following. 2. Shut off gas supply. 3. Disconnect gas pipe. 4. Remove all the connectors. 5. Remove two screws (one at the front and the other one at the back) securing Burner to Frame.
- Page 28 This document can not be used without Samsung's authorization. Part Name Figure Description 1. Remove each securing screws to remove each of the Sensors sensors. (Thermostat, Thermistor, For differences between Gas and Electric, refer to 6-3. Radiant/Flame) Component Check. 1. Remove 6 Housing Heater-Terminals Heater 2.
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Page 29: How To Replace Natural Gas To Lp
This document can not be used without Samsung's authorization. 3-3. HOW TO REPLACE NATURAL GAS TO LP Figure Description • ITEM CODE : LPKIT-3/XAA(DC99-00792A) • ORIFICE SPUD NO. 54 • For 22,000 BTU Gas Valve • ITEM CODE : LPKIT-4/XAA(DC98-04114A) •... - Page 30 This document can not be used without Samsung's authorization. Figure Description 4. Remove the BUNER ORIFICE SPUD and replace it with matching length ORIFICE SPUD from Kit. Check the number of the ORIFICE SPUD before change it. ORIFICE SPUD ORIFICE SPUD 5.
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Page 31: Troubleshooting
This document can not be used without Samsung's authorization. 4. TROUBLESHOOTING 4-1. ERROR ITEMS AND DIAGNOSTIC CODES Information Code Meaning Action • Try restarting the cycle. Invalid power source frequency. • Check if you are using regular power source frequencies. -
Page 32: Cleaning
This document can not be used without Samsung's authorization. 4-2. CLEANING ■ Control panel • Clean with a soft, damp cloth. Do not use abrasive substances. • Do not spray liquid cleaning agents directly on the display of the dryer. -
Page 33: Smart Install
This document can not be used without Samsung's authorization. 4-3. SMART INSTALL - Smart Install allows service personnel to check if the dryer is installed properly. Mode How to enter Press and hold the Turn on the dryer A message of "AS" appears... -
Page 34: Maintenance
This document can not be used without Samsung's authorization. 4-4. MAINTENANCE WARNING The control board and inlet valve are intentionally not grounded and may present a risk of electric shock only during servicing. Service personnel - Do not contact these parts while the dryer is energized. -
Page 35: Troubleshooting
This document can not be used without Samsung's authorization. 4-5. TROUBLESHOOTING Problem Action • Make sure the dryer is plugged in. • Make sure the door is properly closed. • Check the fuse or reset the circuit breaker. Dryer does not start. -
Page 36: Component Testing Procedures
This document can not be used without Samsung's authorization. 4-6. COMPONENT TESTING PROCEDURES Parts Image Description [ Electric ] THERMISTOR THERMOSTAT1 • Thermistor resistance 10K Ω @ 25°C (77°F) Thermistor Thermostat • Thermostat 1 resistance < 1Ω 85˚C, 25A Thermal cut-Off •... - Page 37 This document can not be used without Samsung's authorization. Parts Image Description • Belt Cut-off S/W Belt Cut-off S/W - Lever open: Resistance value < 1Ω - Lever push: Resistance value: ∞ Ω Belt Cut-Off Switch 125V, 16A • RED (+), BLK(-) Lamp •...
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Page 38: 38 _ Troubleshooting
This document can not be used without Samsung's authorization. Parts Image Description • Valve 1-2: Resistance value approx. 1365Ω • Valve 1-3: Resistance value approx. 560Ω Gas Valve • Valve 4-5: Resistance value approx. 1325Ω (25M01A) • Valve 6-7: Resistance value approx. 1000Ω... - Page 39 This document can not be used without Samsung's authorization. 4-7. Q & A A. The chasing lights appear in the display when Wrinkle Prevent is selected. This lets you know that the dryer Q. What does it mean when chasing...
- Page 40 North & Latin America gspn3.samsungcsportal.com China china.samsungportal.com © 2024 Samsung Electronics Co.,Ltd. All This Service Manual is a property of Samsung Electronics Co.,Ltd. rights reserved. Any unauthorized use of Manual can be punished under applicable Printed in Korea International and/or domestic law.
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Questions and answers
Why the heating element light up only 1500w half of the heating element
The heating element of the Samsung DVE45A6400V may only light up at 1500W instead of fully (5300W) due to a power supply issue, a faulty component (such as a thermostat, relay, or control board), or incorrect voltage (not receiving full 240V). It may also be operating in a low-heat mode or Eco Dry setting.
This answer is automatically generated