Diagnostic Mode; Lock-Override Mode - Apricorn ASK3Z User Manual

Diagnostic Mode

The keypad has a manual diagnostic mode built-in to verify proper keypad
function and troubleshooting key issues. This mode will not allow access to
any data or admin function. It can only be used to identify the firmware level
and to test button recognition.
To enter the diagnostic function:
1.
From standby mode, press + 1, release, then press and continue to
hold the 0 button as the RED
three LEDs illuminate solidly, release the 0 button.
2.
The BLUE LED will blink a number of times to represent the number of both
the major and minor revisions. The decimal point will be represented by a
single RED LED blink. Upon completion, the
(Example: VERSION 4.1 would be indicated by four
RED LED blink, one BLUE LED blink, and one
to the BLUE LED glowing solidly.)
3.
To check the keypad's button functionality, press each button and the
number of the button pressed will be expressed by the
(Example: 1 Button= 1 blink, 2 Button = 2 blinks, 3 Button = 3 blinks...
0 Button = 10 blinks, Button = 11 blinks,
4.
To exit the Diagnostic Mode, wait for the 20 second timeout or hold the
Button for ~7 seconds to return the key to its normal operation.
Self-Diagnostics:
During the initial power up, after the key has been plugged into a USB port,
the key will perform self-diagnostics on the encryption algorithm and critical
hardware components. If the RED
second for 15 seconds, returns to standby and will not unlock, unplug the
key from USB port and try again. If the
manner mentioned above and won't unlock upon USB re-insertion, a critical
component has failed and the key can no longer function.
If the key blinks a triple-RED LED pattern that is repeated every two
seconds when unlocked, a failure has occurred that will not immediately
stop the device from working nor affect the security of the device, but
should be considered as a warning that the device needs to be replaced in
the near future. Additionally, Admin features may be limited in this mode.
If either condition should appear, remove the key from the USB port and
allow the key to go to sleep, and try to unlock the key again. The event of
either diagnostic failure will be very rare, but if the key cannot recover, it
must be replaced.
and BLUE LEDs blink alternately. Once all
BLUE LED will glow solidly.
BLUE LED blinks, one
RED LED blink, then revert
RED LED blinking.
Button = 12 blinks.)
LED blinks at a rate of one blink per
RED LED continues to blink in the

Lock-Override Mode

Certain users may encounter a case where they need the key to remain
unlocked during a reboot, passing the key through a virtual machine or other
similar situation which, under normal circumstances, would cause the key to
lock. To help facilitate this use case, "Lock-Override Mode" will allow the key
to remain unlocked through USB port re-enumeration and will not lock again
until USB power is interrupted.
NOTE: When in this mode, the key is vulnerable to being moved from one
computer and connected to another computer provided USB power is
uninterrupted. Due to this vulnerability, we strongly recommend this mode be
used ONLY in circumstances where the key can be physically secured (as in
a locked Server Room) or in a place where it can be visually monitored while
in this mode. Use of a powered hub or a Y-cable increases this security risk.
Always return the key to the default Lock-Override Mode OFF when
returning to normal service.
To set the "Lock-Override" to On:
1.
Enter the Admin Mode (Press and hold
RED LED blinks, then enter the Admin code and press the
BLUE LED will glow solidly.)
2.
Press and hold 7 + 1 for three seconds. The
times, then the
3.
When the key is unlocked and attached to a USB port in "Lock-Override
Mode", the BLUE
that "Lock-Override" mode is active.
Note: If "Unattended Auto-Lock" mode has been turned on, "Lock-Override"
will not override it; the key will lock itself upon reaching the selected amount
of inactivity. If you need the key to stay unlocked, Enter the Unattended
Auto-Lock Feature and set the lock timer to "0" (0 = OFF) See Page 10.
To turn Lock-Override Mode off and return to normal operation:
4.
Enter the Admin Mode (Press and hold
RED
LED blinks. Then enter the Admin code and press the
BLUE
LED will glow solidly.)
5.
Press the 7 + 0 together until the
BLUE LED will glow steadily.
6.
To verify, unlock the key in User mode and check that the
no longer blinking.
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+ 0 for five seconds until the
GREEN
BLUE LED will glow solidly.
LED will blink once every three seconds to alert you
+ 0 for five seconds until the
GREEN LED blinks three times. The
button. The
LED will blink three
button. The
BLUE LED is
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