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Appendix A. Notices and trademarks ....97 ThinkStation P5 Hardware Maintenance Manual...
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About this manual ® This manual provides service and reference information for ThinkStation computers listed on the front cover. Illustrations in this manual might look different from your product. Use this manual along with the advanced diagnostic tests to troubleshoot problems. Important: This manual is intended only for trained service technicians who are familiar with ThinkStation computers.
Electrical safety CAUTION: Electrical current from power, telephone, and communication cables can be hazardous. To avoid personal injury or equipment damage, disconnect the attached power cords, telecommunication systems, networks, and modems before you open the computer covers, unless instructed otherwise in the installation and configuration procedures.
– Power supply units – Pumps – Blowers and fans – Motor generators and similar units. (This practice ensures correct grounding of the units.) • If an electrical accident occurs: – Use caution; do not become a victim yourself. – Switch off power. –...
Handling electrostatic discharge-sensitive devices Any computer part containing transistors or integrated circuits (ICs) should be considered sensitive to electrostatic discharge (ESD). ESD damage can occur when there is a difference in charge between objects. Protect against ESD damage by equalizing the charge so that the machine, the part, the work mat, and the person handling the part are all at the same charge.
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• Spanish DANGER Electrical current from power, telephone and communication cables is hazardous. To avoid a shock hazard: • Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. • Connect all power cords to a properly wired and grounded electrical outlet. •...
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When laser products (such as CD-ROMs, DVD-ROM drives, fiber optic devices, or transmitters) are installed, note the following: • Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device. •...
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≥18 kg (37 lb) ≥32 kg (70.5 lb) ≥55 kg (121.2 lb) ThinkStation P5 Hardware Maintenance Manual...
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PERIGO A corrente elétrica proveniente de cabos de alimentação, de telefone e de comunicações é perigosa. Para evitar risco de choque elétrico: • Não conecte nem desconecte nenhum cabo ou execute instalação, manutenção ou reconfiguração deste produto durante uma tempestade com raios. •...
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PRECAUCIÓN: Quando produtos a laser (como unidades de CD-ROMs, unidades de DVD-ROM, dispositivos de fibra ótica ou transmissores) estiverem instalados, observe o seguinte: • Não remova as tampas. A remoção das tampas de um produto a laser pode resultar em exposição prejudicial à...
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DANGER Le courant électrique provenant de l'alimentation, du téléphone et des câbles de transmission peut présenter un danger. Pour éviter tout risque de choc électrique : • Ne manipulez aucun câble et n'effectuez aucune opération d'installation, d'entretien ou de reconfiguration de ce produit au cours d'un orage.
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Connexion Déconnexion 1. Mettez les unités HORS TENSION. 1. Mettez les unités HORS TENSION. 2. Commencez par brancher tous les cordons sur les 2. Débranchez les cordons d'alimentation des prises. unités. 3. Débranchez les câbles d'interface des connecteurs. 3. Branchez les câbles d'interface sur des 4.
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≥18 kg (37 lb) ≥32 kg (70.5 lb) ≥55 kg (121.2 lb) ATTENTION: Soulevez la machine avec précaution. ATTENTION: L'interrupteur de contrôle d'alimentation de l'unité et l'interrupteur dubloc d'alimentation ne coupent pas le courant électrique alimentantl'unité. En outre, le système peut être équipé de plusieurs cordonsd'alimentation.
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• Geräte niemals einschalten, wenn Hinweise auf Feuer, Wasser oder Gebäudeschäden vorliegen. • Die Verbindung zu den angeschlossenen Netzkabeln, Telekommunikationssystemen, Netzwerken und Modems ist vor dem Öffnen des Gehäuses zu unterbrechen, sofern in den Installations- und Konfigurationsprozeduren keine anders lautenden Anweisungen enthalten sind. •...
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Einige Lasergeräte enthalten eine Laserdiode der Klasse 3A oder 3B. Beachten Sie Folgendes: Laserstrahlung bei geöffneter Verkleidung. Nicht in den Strahl blicken. Keine Lupen oder Spiegel verwenden. Strahlungsbereich meiden. ≥18 kg ≥32 kg ≥55 kg ACHTUNG: Arbeitsschutzrichtlinien beim Anheben der Maschine beachten. ACHTUNG: Mit dem Netzschalter an der Einheit und am Netzteil wird die Stromversorgung für die Einheit nicht unterbrochen.
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PERICOLO La corrente elettrica proveniente dai cavi di alimentazione, del telefono e di comunicazione può essere pericolosa. ThinkStation P5 Hardware Maintenance Manual...
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Per evitare il rischio di scosse elettriche: • Non collegare o scollegare qualsiasi cavo oppure effettuare l'installazione, la manutenzione o la riconfigurazione del prodotto durante un temporale. • Collegare tutti i fili elettrici a una presa di alimentazione correttamente cablata e dotata di messa a terra.
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Quando vengono installati prodotti laser (quali CD-ROM, unità DVD-ROM, unità a fibre ottiche o trasmittenti), tener presente quanto segue: • Non rimuovere gli sportelli. L'apertura di un'unità laser può determinare l'esposizione a radiazioni laser pericolose. All'interno dell'unità non vi sono parti su cui effettuare l'assistenza tecnica. •...
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PELIGRO La corriente eléctrica procedente de cables de alimentación, teléfonos y cables de comunicación puede ser peligrosa. Para evitar el riesgo de descarga eléctrica: • No conecte ni desconecte los cables ni realice ninguna tarea de instalación, mantenimiento o reconfiguración de este producto durante una tormenta eléctrica. •...
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• Cualquier equipo que se conecte a este producto también debe conectarse a tomas de corriente debidamente cableadas. • Siempre que sea posible, utilice una sola mano para conectar o desconectar los cables de señal. • No encienda nunca un equipo cuando hay señales de fuego, agua o daños estructurales. •...
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PELIGRO Algunos productos láser tienen incorporado un diodo láser de clase 3A o clase 3B. Tenga en cuenta lo siguiente: Cuando se abre, queda expuesto a radiación láser. No mire directamente al rayo láser, ni siquiera con instrumentos ópticos, y evite exponerse directamente al rayo láser. ≥18 kg ≥32 kg ≥55 kg...
Dynamic Configure To Order (CTO) model This model provides the ability for a customer to configure a Lenovo solution from a Web site, and have this configuration sent to fulfillment, where it is built and shipped directly to the customer. The machine label and eSupport will load these products as the 4-character MT, 4-character model, and 2-character country code.
– If it has been working, what changes were made prior to its failing? – Is this the original reported failure? • Diagnostics version – Type and version level • Hardware configuration – Print (print screen) configuration currently in use –...
Error FRU/Action The boot sector on the startup drive is corrupted. The drive must be formatted. Do the following: 1. Attempt to back up the data on the failing hard disk drive. 2. Using the operating system programs, format the hard disk drive.
POST error codes Each time you turn on the system, it performs a series of tests that check the operation of the system and some options. This series of tests are called the Power-On Self-Test, or POST. POST checks the following operations: •...
POST error message Description/Action Error code 8998 Not enough shadow RAM resources This error message is displayed for OPTION ROM, not all devices when the shadow RAM resources initialized. Suggest to remove some for option ROM are insufficient. add-on cards, or change to UEFI If the legacy option ROM is mode in BIOS setup.
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Message/Symptom FRU/Action Blank screen except for flashing cursor. 1. System Board 2. Primary Hard Disk Drive 3. Hard Disk Drive Cable Incorrect memory size during POST 1. Run the Memory tests. 2. Memory Module 3. System Board "Insert a Diskette" icon appears with a known-good 1.
Note: Depending on the computer model, the recovery process will take two to three minutes. 8. Disconnect all power cords from electrical outlets. 9. Move the jumper back to the standard position. 10. Reinstall all the parts that have been removed. Then, reconnect the power cords for the computer and the monitor to electrical outlets.
4. Run the diagnostic program. 5. Recover your operating system. See “Self-help resources” on page 41. 6. If the problem persists, contact Lenovo. UEFI diagnostic program A UEFI diagnostic program is preinstalled on the computer. It enables you to test memory modules and internal storage devices, view system information, and check and recover bad sectors on internal storage devices.
ThinkStation Diagnostics, and then decode the error at https://www.thinkworkstationsoftware.com/ codes Note: You can download ThinkStation Diagnostics at https://pcsupport.lenovo.com/ lenovodiagnosticsolutions/downloads • If your computer does not function: 1. Use your smartphone to scan the QR code displayed on the diagnostic LCD to open https:// www.thinkworkstationsoftware.com/codes...
If you are unable to isolate and resolve the problem after running the Vantage app, save and print the log files created by the program. You might need the log files when you speak to a Lenovo technical support representative.
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• Setup Guide want. • This User Guide • Regulatory Notice Lenovo Support Web site with the latest support information of the following: • Drivers and software • Diagnostic solutions https://pcsupport.lenovo.com • Product and service warranty •...
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Tool name Specific Product scope Tool type Screw driver: Torx Head T15 T15, for Chassis outside ThinkSation Common tool Screw driver: Torx Head T20 T20, Shank length greater than ThinkSation Common tool 6 inches, for heatsink and CPU Screw driver: Torx Head T30 T30, Shank length greater than ThinkSation Common tool...
Tool name Specific Product scope Tool type Heat gun Special tool Brown brush 25 mm to 35 mm wide Special tool Note: The silicone grease can be applied to the surfaces of the microprocessor and heat sink to eliminate air gaps.
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Chapter 6 Hardware removal and installation...
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Number Description Self-service CRU Optional-service CRU Key lock for side panel Side panel M.2 solid-state drive* Front fan Hard disk drive fan* Rear fan Optional hard disk drive cage Optional hard disk drive cage bracket M.2 solid-state drive holder* M.2 solid-state drive heatsink kit* Front panel IO assembly* System board 15–in-1 media card reader module box*...
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NVLink Bridge* Memory fan duct Cover presence switch Ambient temp sensor Top cover Flex bay fan* For detailed FRU and CRU information, such as the FRU part numbers and supported computer models, go http://www.lenovo.com/serviceparts-lookup Chapter 6 Hardware removal and installation...
2. Optional storage drive bay Note: If you want to install a storage drive into the optional-storage-drive bay, contact the Lenovo Customer Support Center for help. In flex bay, you can install one of the following devices: • One 15-in-1 media card reader •...
Related topics • “Memory module” on page 60. • “Optional hard disk drive and its cage” on page 65. • “Flex module” on page 68. • “Flex bay cage” on page 67. • “15–in-1 media card reader” on page 69. •...
ThinkStation logo badge Prerequisite Before you start, read , and print the following instructions. Generic Safety and Compliance Notices Removal steps Remove the ThinkStation logo badge. Side panel Prerequisite Before you start, read , and print the following instructions. Generic Safety and Compliance Notices Before you open the computer cover, turn off the computer and wait several minutes until the computer is cool.
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Installation steps Install the side panel. Chapter 6 Hardware removal and installation...
Notes: • If a locking device is available, use it to lock the computer after installing the computer cover. • Depending on your computer model, some of the hardware parts in the replacing section might not be available. Super capacitor module Prerequisite Before you start, read , and print the following instructions.
NVlink retainer Prerequisite Before you start, read , and print the following instructions. Generic Safety and Compliance Notices Before you open the computer cover, turn off the computer and wait several minutes until the computer is cool. For access, do the following: 1.
Top cover Prerequisite Before you start, read Generic Safety and Compliance Notices , and print the following instructions. Before you open the computer cover, turn off the computer and wait several minutes until the computer is cool. For access, do the following: 1.
Rear fan Prerequisite Before you start, read , and print the following instructions. Generic Safety and Compliance Notices For access, do the following: 1. Remove the side panel. See “Side panel” on page 52. Removal steps Remove the rear fan. Chapter 6 Hardware removal and installation...
Memory fan duct Prerequisite Before you start, read , and print the following instructions. Generic Safety and Compliance Notices Before you touch the memory fan duct, wait several minutes until the component is cool. For access, do the following: 1. Remove the side panel. See “Side panel” on page 52. Removal steps Remove the memory fan duct.
Memory fan Prerequisite Before you start, read , and print the following instructions. Generic Safety and Compliance Notices For access, do the following: 1. Remove the side panel. See “Side panel” on page 52. 2. Remove the memory fan duct. See “Memory fan duct” on page 58. Removal steps Remove the memory fan.
Memory module Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. Ensure that you follow the installation order for memory modules shown in the following illustration. ThinkStation P5 Hardware Maintenance Manual...
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Figure 2. Memory module order For access, do the following: 1. Remove the side panel. See “Side panel” on page 52. 2. Remove the memory fan duct. See “Memory fan duct” on page 58. Removal steps Remove the memory module. Installation steps Install the memory module.
CPU heat sink Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. The heat sink might be very hot. Before you open the computer cover, turn off the computer and wait several minutes until the computer is cool. For access, do the following: 1.
Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. The heat sink might be very hot. Before you open the computer cover, turn off the computer and wait several minutes until the computer is cool. For access, do the following: 1.
Installation steps Install the CPU. Cover presence switch Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, do the following: 1. Remove the side panel. See “Side panel” on page 52. 2. Remove the memory fan duct. See “Memory fan duct” on page 58. 3.
Optional hard disk drive and its cage Prerequisite Before you start, read Generic Safety and Compliance Notices , and print the following instructions. For access, do the following: 1. Remove any media from the drives and turn off all connected devices and the computer. 2.
Flex bay fan Prerequisite Before you start, read Generic Safety and Compliance Notices , and print the following instructions. For access, do the following: 1. Remove any media from the drives and turn off all connected devices and the computer. 2.
Flex bay cage Prerequisite Before you start, read Generic Safety and Compliance Notices , and print the following instructions. For access, do the following: 1. Remove any media from the drives and turn off all connected devices and the computer. 2.
Flex module Prerequisite Before you start, read , and print the following instructions. Generic Safety and Compliance Notices For access, do the following: 1. Remove any media from the drives and turn off all connected devices and the computer. 2. Disconnect all power cords from electrical outlets and disconnect all cables from the computer. 3.
15–in-1 media card reader Prerequisite Before you start, read Generic Safety and Compliance Notices , and print the following instructions. For access, do the following: 1. Remove any media from the drives and turn off all connected devices and the computer. 2.
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• Before replacing the internal storage drive, make a backup copy of all the data that you want to keep. • Do not touch the contact edge of the internal storage drive. Otherwise, the internal storage drive might get damaged. •...
Screw (quantity) Torque Color M2 x 3.6 mm, Zn coated(2) Blue 1.5 ± 0.2 lb/in Screw (quantity) Torque Color M2 x 4.5 mm, Zn coated(1) Black 1.5 ± 0.2 lb/in E1.S storage drive in flex module Prerequisite Before you start, read Generic Safety and Compliance Notices , and print the following instructions.
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Before you open the computer cover, turn off the computer and wait several minutes until the computer is cool. Attention: The internal storage drive is sensitive. Inappropriate handling might cause damage and permanent loss of data. When handling the internal storage drive, observe the following guidelines: •...
Screw (quantity) Torque Color M2 x 3.6 mm, Zn coated(2) Blue 1.5 ± 0.2 lb/in Screw (quantity) Torque Color M1.6 x 4 mm, Zn coated(1) Black 1.0 ± 0.2 lb/in Front panel IO assembly Prerequisite Before you start, read Generic Safety and Compliance Notices , and print the following instructions.
2. Remove the optional hard disk drive and its cage. See “Optional hard disk drive and its cage” on page 3. Remove the flex bay fan. See “Flex bay fan” on page 66. Removal steps Remove the front panel IO assembly. Wi-Fi card Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions.
Screw (quantity) Torque Color M2 x 3mm, Zi coated (1) Black 1.5 ± 0.2 lb/in Note: During installation, ensure that you connect the gray cable to the connector labeled AUX on the card, and the black cable to the connector labeled MAIN. Wi-Fi antenna Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions.
Ambient temp sensor Prerequisite Before you start, read , and print the following instructions. Generic Safety and Compliance Notices For access, do the following: 1. Remove the side panel. See “Side panel” on page 52. 2. Remove the optional hard disk drive and its cage. See “Optional hard disk drive and its cage” on page 3.
Internal speaker Prerequisite Before you start, read , and print the following instructions. Generic Safety and Compliance Notices For access, do the following: 1. Remove the side panel. See “Side panel” on page 52. 2. Remove the rear fan. See “Rear fan” on page 57. Removal steps Remove the internal speaker.
Front fan Prerequisite Before you start, read Generic Safety and Compliance Notices , and print the following instructions. For access, do the following: 1. Remove the side panel. See “Side panel” on page 52. 2. Remove the super capacitor module if any. See “Super capacitor module” on page 54. 3.
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• Do not make the internal storage drive subject to physical shocks or vibration. Put the internal storage drive on a soft material, such as cloth, to absorb physical shocks. For access, do the following: 1. Remove the side panel. See “Side panel” on page 52. Removal steps Remove the hard disk drive and its bracket.
Hard disk drive fan Prerequisite Before you start, read Generic Safety and Compliance Notices , and print the following instructions. For access, do the following: 1. Remove the side panel. See “Side panel” on page 52. Removal steps Remove the hard disk drive fan. Think LED cable Prerequisite Before you start, read...
Power supply assembly Prerequisite Before you start, read Generic Safety and Compliance Notices , and print the following instructions. Although there are no moving parts in the computer after the power cord has been disconnected, the following warnings are required for your safety. Keep fingers and other parts of your body away from hazardous, moving parts.
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Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician. For access, do the following: 1.
Screw (quantity) Torque Color M3 x 5 mm, Nickel coated (4) Black 5.0 ± 0.5 lb/in Power supply unit cover Prerequisite Before you start, read , and print the following instructions. Generic Safety and Compliance Notices Before you open the computer cover, turn off the computer and wait several minutes until the computer is cool.
Screw (quantity) Torque Color M3 x 5 mm, Nickel coated (1) Black 5.0 ± 0.5 lb/in Power distribution board and bracket Prerequisite Before you start, read , and print the following instructions. Generic Safety and Compliance Notices For access, do the following: 1.
Screw (quantity) Torque Color M3 x 5 mm, Nickel coated (4) Black 5.0 ± 0.5 lb/in NVlink bridge Prerequisite Before you start, read Generic Safety and Compliance Notices , and print the following instructions. Note: The NVLINK bridge is shipped in an accessary box within the computer carton box. You need to take it out from the packaging and install it by yourself.
Removal steps Remove the NVlink bridge. PCI-Express card Prerequisite Before you start, read Generic Safety and Compliance Notices , and print the following instructions. ThinkStation P5 Hardware Maintenance Manual...
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Install PCIe cards according to the corresponding slot types and the following illustrated installation order: Figure 3. PCI-Express card installation order For access, do the following: 1. Remove the side panel. See “Side panel” on page 52. 2. Remove the super capacitor module if any. See “Super capacitor module” on page 54. 3.
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Screw (quantity) Torque Color M3 x 5.5 mm, Nickel coated (2) Black 3 ~ 3.5 lb/in Cable connection When installing a PCI-Express card, follow the cable connection rule if need. Note: The connectors on the cards or system board might look slightly different from the illustrations. ThinkStation P5 Hardware Maintenance Manual...
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Figure 4. Cable connection for GFX RTX A4500/RTX A5500/RTX A6000 Figure 5. Cable connection for GFX RTX 3060Ti Chapter 6 Hardware removal and installation...
Figure 6. Cable connection for NVIDIA Quadro SYNC II card Figure 7. Cable connection for Thunderbolt card PCI-Express bracket Prerequisite Before you start, read Generic Safety and Compliance Notices , and print the following instructions. For access, do the following: 1.
• Do not attempt to replace the Intel Optane memory in the M.2 solid-state drive slot. Replacement of the Intel Optane memory must be done by a Lenovo-authorized repair facility or technician. • Replace the internal storage drive only for repair. The internal storage drive is not designed for frequent changes or replacement.
1. Remove the side panel. See “Side panel” on page 52. 2. Remove the PCI-Express card. See “PCI-Express card” on page 86. Removal steps Remove the onboard M.2 solid-state drive. Note: Remove the film that covers the thermal pad (if any) when installing the M.2 solid-state drive. M.2 solid-state drive holder Prerequisite Before you start, read...
Before you open the computer cover, turn off the computer and wait several minutes until the computer is cool. For access, do the following: 1. Remove the side panel. See “Side panel” on page 52. 2. Remove the PCI-Express card. See “PCI-Express card” on page 86. 3.
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• “Flex bay fan” on page 66. • “Flex bay cage” on page 67. • “Flex module” on page 68. • “Front panel IO assembly” on page 73. • “Wi-Fi card” on page 74. • “Wi-Fi antenna” on page 75. •...
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Screw (quantity) Torque Color M3 x 5 mm, Nickel coated (9) Black 5 ± 0.5 lb/in Chapter 6 Hardware removal and installation...
Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
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Actual results may vary. Users of this document should verify the applicable data for their specific environment. This document is copyrighted by Lenovo and is not covered by any open source license, including any Linux agreement(s) which may accompany software included with this product. Lenovo may update this document at any time without notice.
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