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Genny Mobility ZERO MD Operating And Maintenance Instruction Manual

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Operating and Maintenance Instructions
Manual
GENNY ZERO MD

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Summary of Contents for Genny Mobility ZERO MD

  • Page 1 Operating and Maintenance Instructions Manual GENNY ZERO MD...
  • Page 2 Read this manual carefully before operating the machine. Keep this manual in a safe place so that it is readily available when necessary. Keep this manual for the entire technical lifetime of the machine. If sold to a third party, this manual must accompany the machine.

  • Page 3: List Of Revisions

    List of Revisions Revision Date of issue Device revision Reason for number number revision 10/10/2024 First issue 12/12/2024 Graphic revision Authors TECH. QA&RA Paolo WRITING Bosshard CHECK Giovanni Fulgoni APPROVAL Paolo Badano GENNY ZERO MD - 3.0...

  • Page 4: Table Of Contents

    Assembly and check of accessories 5.2.2 Inserting and removing batteries 5.2.3 Battery conditioning 5.2.4 Adjustments and fixings 5.2.5 Registration of GENNY 5.2.6 Checks before use Transfers Switching on GENNY 5.4.1 Switching on and off 5.4.2 Unauthorised access GENNY ZERO MD - 3.0...
  • Page 5 Hazardous situations and residual risks 6.6.1 General 6.6.2 6.6.3 Batteries 6.6.4 Environmental conditions 6.6.5 Cleaning and Maintenance Malfunctions and faults 6.7.1 DANGER and WARNING notices 6.7.2 Restart procedure 6.7.3 Device unusable 6.7.4 Tipping 6.7.5 Remote detection of abnormal behaviour GENNY ZERO MD - 3.0...
  • Page 6 Product warranty Warranty Conditions Warranty Extensions Warranty Exclusions Warranty Cancellation End-of-life disposal 10.1 Scrapping 10.2 Disposal ANNEXES 11.1 Annex 1 - Technical specifications according to ISO 7176-15 11.2 Annex 2 - Damage or Accident Report Form GENNY ZERO MD - 3.0...
  • Page 7 Switzerland. We made GENNY ZERO MD completely from scratch. Every single part is the result of the study of our engineers, designers, electronics and technicians with different specialisations.

  • Page 9: General Information

    Operating and Maintenance Instructions Manual or parts thereof is prohibited without prior permission from Genny Factory SA. Trademark GENNY ZERO MD is a registered trademark of Genny Factory SA. Manufacturer and Service Centre Data 1.2.1 Manufacturer and EU authorised representative...

  • Page 10: Service Centres

    Service Centre in EUROPE Company GMI S.r.l. Address Via Polveriera 6, I – 20026 Novate Milanese (MI) E-mail gennymobility@pec.net National service centres Contact details of national service centres authorised by Genny Factory SA can be found at www.gennymobility.com GENNY ZERO MD - 3.0...

  • Page 11: Foreword

    If necessary, the manufacturer draws up a new version of the Operating and Maintenance Instructions Manual, which is made available to owners affected by the changes. GENNY ZERO MD - 3.0...

  • Page 12: Reading The Operating And Maintenance Instructions Manual

    (refer to Chapter 1.2 Manufacturer and Service Centre Data). 1.4.1 Units of Measurement The Operating and Maintenance Instructions Manual uses the units of measurement of the International System (SI). GENNY ZERO MD - 3.0...

  • Page 13: Definitions

    Summary of information needed to transport GENNY Upper Seat Upper part of GENNY where the seat and steer- ing assembly are located Water Detection Label Water detection label Parking paws Retractable components of the parking system GENNY ZERO MD - 3.0...

  • Page 14: Acronyms

    Graphical user interface for information Graphical User and commands Interface WEEE Type of waste managed within the scope Waste from Elec- of Directive 2021/19/EU trical and Elec- tronic Equipment W-RGB White-Red Green- Cockpit display type Blue GENNY ZERO MD - 3.0...

  • Page 15: Symbols

    Medical device identifier Unique identification code Consult the Operating Device intended and Maintenance for a single patient Instructions Manual for repetitive use User weight Tyre pressure Fragile, handle with Do not leave care exposed to sunlight GENNY ZERO MD - 3.0...
  • Page 16 Packaging containing Maximum lithium ion cells permitted slope It is forbidden to use Eyebolt for GENNY as a seat inside securing and lifting a motor vehicle. GENNY Device power Mass of the device (including batteries) GENNY ZERO MD - 3.0...

  • Page 17: Description Of Genny

    1 - General Information Description of GENNY GENNY ZERO MD, hereafter and for descriptive simplicity referred to as GENNY, is a Medical Device designed to improve the autonomy and social integration of persons with motor disabilities confined to a sitting position.

  • Page 18: International Categorisation And Nomenclature

    GENNY is the progenitor of a new category of devices, which could be called Active Powered Wheelchairs (APW). This category does not yet officially exist. From a performance point of view, GENNY falls within the parameters of Class B according to EN 12184:2022. GENNY ZERO MD - 3.0...

  • Page 19: Intended Use

    The user’s physical characteristics The user’s state of health The manufacturer's indications. Use by pregnant women is at the discretion of the medical specialist but is not discouraged by the manufacturer. WARNING: Breastfeeding is forbidden on board GENNY. GENNY ZERO MD - 3.0...

  • Page 20: Genny Unique Device Identifier (Udi) Code

    (01) Basic identification code: defines the model and version of GENNY (21) Manufacturer's serial number (8012) GENNY Control software version (11) GENNY Production date. Both codes are indicated on the GENNY label, located under the seat cushion (refer to Chapter Labelling). GENNY ZERO MD - 3.0...

  • Page 21: Instructions For Use

    Repairing Eliminating/disposing of. NOTE: For clarifications, questions or requests regarding the information, warnings and precautions described in the Operating and Maintenance Instructions Manual, please refer to an authorised service centre or the manufacturer's support service. GENNY ZERO MD - 3.0...

  • Page 22: Obligations And Duties

    Information on residual risks. The manufacturer declines all liabilities for injuries or damages of any kind caused by the non-compliant use of GENNY. OBLIGATION: Every user must read and understand the Operating and Maintenance Instructions Manual. GENNY ZERO MD - 3.0...
  • Page 23 OBLIGATION: Every GENNY user must undergo and successfully complete basic training given by qualified personnel authorised by the manufacturer. NOTE: Compulsory basic training is specified in Chapter 6.2.1 User training. GENNY ZERO MD - 3.0...
  • Page 24 The manufacturer declines all liabilities for injuries or damages resulting from the use of GENNY: Not in compliance with the requirements of this Operating and Maintenance Instructions Manual Made by people not trained by qualified personnel. GENNY ZERO MD - 3.0...

  • Page 25: Contraindications

    WARNING: The user must pay attention to the contraindications listed in the Operating and Maintenance Instructions Manual. Use of GENNY by persons with incompatible physical and health conditions may result in serious injuries or death. GENNY ZERO MD - 3.0...

  • Page 26: Warnings And Precautions

    SAFETY INSTRUCTIONS: Instruction referring to specific procedures to be followed in the event of situations endangering human health or the safety of the device. GENNY ZERO MD - 3.0...
  • Page 27 This chapter lists the most important warnings and dangers. Chapters 6.5 Misuse 6.6 Hazardous situations and residual risks contain further guidance on: Correct use of GENNY Unauthorized use of GENNY Reasonably foreseeable misuse Residual risks Available safety systems. GENNY ZERO MD - 3.0...

  • Page 28: Warnings

    For the purpose to which it is expressly dedicated According to manufacturer's instructions In accordance with the legislation in force in the country of use. Using GENNY for other purposes or in the wrong way can lead to serious injuries and damages. GENNY ZERO MD - 3.0...
  • Page 29 The user is responsible for the safe use of GENNY. The manufacturer declines any liability for injuries, damage or faults resulting from: Non-compliance with conditions of use Non-compliance with the manufacturer's instructions Any misuse of GENNY. GENNY ZERO MD - 3.0...
  • Page 30 Crushing Exposure to fire Immersion in water Other extraordinary events. Do not use GENNY if you have any doubts about the safety and proper functioning of GENNY. Consult an authorised service centre before new use. GENNY ZERO MD - 3.0...
  • Page 31 2.3.1.2 Users and operators Suitability OBLIGATION: The treating doctor must give an opinion on the suitability for use of GENNY in relation to the patient's needs and state of health. GENNY ZERO MD - 3.0...
  • Page 32 Users weighing more than 120 kg (264.5 lbs): Excessive mechanical stress Reduced performance when descending, slowing down and stopping. Paediatric use SAFETY INSTRUCTIONS: The safety and performance of GENNY have been verified for users aged 16 years and older. GENNY ZERO MD - 3.0...
  • Page 33 Clothing and footwear SAFETY INSTRUCTIONS: The user must protect against possible injuries: Lower limbs Feet Toes. The correct use of appropriate footwear and clothing reduces the risk of potential injuries. GENNY ZERO MD - 3.0...
  • Page 34 If the seat adjustment is not sufficient to allow the feet to be correctly positioned on the footplate, ask a physiatrist or orthopaedic specialist for a custom-made support. This support ensures the correct support and restraint of the user's feet. GENNY ZERO MD - 3.0...
  • Page 35 Make the following checks before each use: There are no danger messages, visual, acoustic or vibration alarms Steering shaft and parking paws work correctly The area affected by GENNY movement is free of obstacles or people at risk of contact. GENNY ZERO MD - 3.0...
  • Page 36 Operational limits WARNING: The user must observe the functional safety limits indicated by the manufacturer. Outside these limits, GENNY can tip over, potentially resulting in serious injuries and damages. GENNY ZERO MD - 3.0...
  • Page 37 The GENNY self-balancing technology does not affect lateral stability. The shift of the user's body weight to the right or left does not affect the direction of movement of GENNY, nor is it compensated for by the action of GENNY control system. GENNY ZERO MD - 3.0...
  • Page 38 GENNY and causing a fall. The user must close the handlebar grips along the steering shaft before lowering the stem to avoid the handlebar grips locking on the cushion or above the user's legs. GENNY ZERO MD - 3.0...
  • Page 39 Power GENNY with batteries supplied by the manufacturer Use battery chargers approved and supplied by the manufacturer. The user must disconnect GENNY from the power socket before: Inserting/removing batteries Intervening in any way on the batteries. GENNY ZERO MD - 3.0...
  • Page 40 1. Insert batteries into the guides 2. Lower the locking lever to connect the batteries to GENNY 3. Close and keep the rear door closed during use. NOTE: The closed rear door ensures that the locking lever is secured. GENNY ZERO MD - 3.0...
  • Page 41 The user must come down. Do not extend charging times beyond those specified by the manufacturer. In the event of a failure to recharge, contact an authorised service centre to assess possible battery replacement. GENNY ZERO MD - 3.0...
  • Page 42 Batteries may discharge and suffer irreparable damage Recharge periodically. Child Protection DANGER: Keep batteries out of the reach of children and animals. Exposure to battery voltage or possible fumes can cause serious injuries or death. GENNY ZERO MD - 3.0...
  • Page 43 It is mandatory to refer to the Operating and Maintenance Instructions Manual for proper battery replacement: Replacing batteries in pairs Check that the batteries have the same chemical composition. NOTE: Contact the authorised service centre for battery replacement by appropriately trained technical personnel. GENNY ZERO MD - 3.0...
  • Page 44 Use zebra crossings or crossroads provided with traffic signs. Braking distance SAFETY INSTRUCTIONS: Reduce speed while riding downhill. The braking distance of GENNY may increase on a downhill slope compared to the braking distance on level ground. GENNY ZERO MD - 3.0...
  • Page 45 In crowded areas the user must: Slow down at a walking pace Only overtake if there is sufficient space to do so safely Avoid sudden changes of direction between pedestrians. GENNY ZERO MD - 3.0...
  • Page 46 Using parts not designed for the purpose of securing GENNY on board a public transport vehicle, such as the backrest or steering shaft, can damage GENNY. GENNY ZERO MD - 3.0...
  • Page 47 In use and maintenance areas, the lighting must be 300 lux or more. Lower illuminations pose a risk to users and maintenance personnel. Stop riding, maintenance and handling until the lighting conditions indicated by the manufacturer are restored. GENNY ZERO MD - 3.0...
  • Page 48 Periodically wash and disinfect the cushion and removable part of the GENNY backrest in direct contact with the user's epidermis to prevent bacterial proliferation. NOTE: Use neutral sanitising products and check their compatibility with GENNYcomponents. GENNY ZERO MD - 3.0...
  • Page 49 A pressure higher than the reference value can cause: Loss of wheel grip resulting in loss of control Fall Injuries Damage to GENNY. A lower pressure than the reference value can cause: GENNY loss of responsiveness Increased energy consumption Decreased autonomy. GENNY ZERO MD - 3.0...
  • Page 50 The securing of GENNY, must protect the user from injuries, even from the consequences of an accident involving the transport vehicle. The fastening must prevent GENNY from breaking and the possible accidental formation of sharp surfaces. GENNY ZERO MD - 3.0...
  • Page 51 The user should refer to the authorised service centre for information on the correct way to ship lithium ion batteries by land, sea or air. NOTE: Lithium ion batteries are considered hazardous materials for shipping. GENNY ZERO MD - 3.0...

  • Page 53: User Profile And Anticipated Patients

    GENNY are listed in Chapter Contraindications. The manufacturer reserves the right to deny use of GENNY to persons considered unfit to steer. Expected clinical benefits Improving personal mobility and autonomy in indoor and outdoor environments. GENNY ZERO MD - 3.0...

  • Page 55: Description Of Genny

    The powertrain is the heart of GENNY and contains the control electronics, traction and stabilisation elements (parking assembly). The Figure 4.1 - List and location of the main functional components shows the main components of both. GENNY ZERO MD - 3.0...
  • Page 56 Conversely, the backrest is locked in the closed position when the user who closes it on the seat perceives a “click” indicating that the backrest is locked in the closed position. GENNY ZERO MD - 3.0...
  • Page 57 A shock-damping system. NOTE: The seat position can be adjusted longitudinally and vertically. The seat is equipped with a removable Memory Foam-based composite cushion. The cushion cover is removable and washable to ensure better hygiene. GENNY ZERO MD - 3.0...

  • Page 58: Steering Assembly

    As a support point, to allow the user constant control of the direction of travel. Its handlebar grips made of silicone material (refer to Chapter 7.1.1 Ordinary cleaning) have: An ergonomic shape A non-slip surface structure. GENNY ZERO MD - 3.0...
  • Page 59 It is forbidden to use the USB connector to power any medical device. NOTE: At the rear of the cockpit is a USB-C port for charging mobile phones or other entertainment devices. This connector does not allow data transmission with GENNY. GENNY ZERO MD - 3.0...
  • Page 60 Integrates the rear and side reflectors to increase the visibility of GENNY Integrates, to the right of the footplate: An umbrella compartment with a lanyard for a folding umbrella A storage container under the seat Enhances the aesthetic value of GENNY innovative design. GENNY ZERO MD - 3.0...
  • Page 61 Figure 4.6  - Front lights (with detail) and rear lights 1 Front lights 2 Rear lights As an option, dynamic LED management features are available for change- of-direction signalling and to increase the aesthetic value of GENNY. GENNY ZERO MD - 3.0...

  • Page 62: Wheel Assembly

    Safe restraint of the user's lower limbs and feet. The GENNY footplate is fixed in a horizontal position when delivered to the user. The user can choose to make it foldable by removing the two fixing screws (Figure 4.7). GENNY ZERO MD - 3.0...
  • Page 63 GENNY. The batteries are fixed on a slide and held in place by a special lever that allows them to be attached and correctly connected to GENNY. GENNY ZERO MD - 3.0...
  • Page 64 Replaceable in pairs with a set of new batteries. The technical data of the batteries can be found in Chapter 4.3 Technical Data. NOTE: Use GENNY with both batteries inserted Recharge the two batteries only when inserted in GENNY. GENNY ZERO MD - 3.0...
  • Page 65 The parking paws are raised or lowered by pressing the “PAW” button on the cockpit (refer to Chapter 5.7 Operating modes). A special tilting gear ensures: The rapid descent of both parking paws Stable ground support, even on sloping terrains. GENNY ZERO MD - 3.0...

  • Page 66: Control Software

    Control software GENNY has software distributed among a dozen internal electronic boards. The main functions of the software are: The self-balancing control algorithm GENNY traction system control algorithm Battery management The control of the parking system. GENNY ZERO MD - 3.0...
  • Page 67 The reporting of any malfunctions or accident events (refer to Chapter 6.7.2 Restart procedure). NOTE: GENNY software is encrypted and protected from unauthorised access or modification via the GSM communication protocol. GENNY ZERO MD - 3.0...

  • Page 68: Configurations And Accessories

    Two-wheel kit for off-road use. “X Road” The “X Road” wheels are widened and fitted with a raised tread with increased grip for unpaved/earthy terrains. An authorised technician replaces these wheels in place of the wheels supplied as standard. GENNY ZERO MD - 3.0...
  • Page 69 GENNY ZERO water bottle in the compartment at the front of the bodywork. UK package Optional package of all mandatory features for road use in the UK: Lights Direction indicators Danger indicators Brake indicators Rearview mirror GENNY ZERO MD - 3.0...
  • Page 70 Users with specific needs may adapt or replace certain GENNY components on the recommendation of a physiatrist or orthopaedic specialist. Please contact the authorised service centre for more details. GENNY ZERO MD - 3.0...

  • Page 71: Technical Data

    1.03 bar Tread M+S (Mud and Snow) Seat Ergonomics Standard GES (Genny Ergonomic Seat) postural seat with Memory Foam cushion Comfort Cushioned, adjustable and tilting seat Hygiene Removable and sanitised cushion cover Safety Redundant weight sensors GENNY ZERO MD - 3.0...
  • Page 72 Colour touch screen LCD (liquid crystal display) Dimensions 3.5” Functionality Self-adjusting brightness Backlit keyboard with colour change facility Safety Notice Integrated horn Accessories USB-C port for mobile phone charging Headlights Type Colour Dynamic W-RGB lighting Power 3.6 W GENNY ZERO MD - 3.0...
  • Page 73 Overall dimensions 0.2 x 0.15 x 0.08m Weight of a pair of 5.2 kg batteries SPECIFIC CONNECTIVITY SYSTEMS Protocols GSM (with worldwide connection) Geolocation GPS (Global Positioning System) Satellite alarm Integrated geolocalised alarm system (optional accessory) GENNY ZERO MD - 3.0...

  • Page 74: Performance Characteristics, Operating Limits And Environmental Conditions

    Dynamic / static stability Max. inclination when 11 ° steering Max. static tilt in any 9 ° direction Capacity Maximum capacity 120 kg (264.5 lbs) (mass) Minimum capacity 40 kg (88 lbs) (mass) Environmental conditions for use GENNY ZERO MD - 3.0...
  • Page 75 Free of high-intensity magnetic fields Environmental conditions for transport and storage Ambient temperature -10 °C ~ 55 °C Avoiding direct exposure to the sun for long periods ≤80% Relative humidity ≥900 mbar Atmospheric pressure Longevity Service life 7 years GENNY ZERO MD - 3.0...
  • Page 76 0 °C ~ 45 °C during charging Shelter Conditions 0 °C ~ 45 °C / residual charge at 30-50% of the capacity. During medium/long-term shelter, recharge at least every three (3) months to avoid complete discharge. GENNY ZERO MD - 3.0...

  • Page 77: Operating Instructions

    2. Remove the top cover 3. Dismantle the side walls 4. Loosen the two front and rear fastening straps. NOTE: Reuse the straps to secure GENNY during further transport, e.g. inside a car. GENNY ZERO MD - 3.0...
  • Page 78 In case of problems, please contact the authorised service centre immediately. To repack GENNY in its original packaging 1. Lower the backrest 2. Fasten the front strap 3. Fasten the rear strap 4. Close the side walls GENNY ZERO MD - 3.0...

  • Page 79: Preparing Genny For Use

    (Figure 5.2 6. Close the rear door of GENNY (Figure 5.2 When closed, the door forms a safety lock that prevents the locking lever from being lifted. Monitor the charge level when switching on the display, GENNY ZERO MD - 3.0...

  • Page 80: Battery Conditioning

    GENNY batteries must be conditioned before first use. To condition GENNY batteries: 1. Insert and lock the batteries in the GENNY battery compartment 2. Plug the power cable supplied by the manufacturer into the charging socket on the right side of the seat GENNY ZERO MD - 3.0...

  • Page 81: Adjustments And Fixings

    It is possible to fix the seat to the frame at two different heights in the rear area to provide further adjustment of the ergonomics of the seat. The backrest is adaptable to the user’s body and has no position adjustment. GENNY ZERO MD - 3.0...
  • Page 82 C) . Figure 5.3  - Longitudinal seat adjustment 1 Fixing screws 2 Seat Vertical adjustment (Figure 5.4) Front of the seat: Choose one of the three available positions to fix the seat on the hinge GENNY ZERO MD - 3.0...
  • Page 83 From the user interface, the balance angle of GENNY can be parameterised. This setting slightly modifies the pitch angle in statically balanced conditions and allows the user to easily find the balance from a standing position. GENNY ZERO MD - 3.0...

  • Page 84: Steering Adjustment

    If, despite the seat adjustment, the feet do not comfortably touch the footplate, the user must ask a physiatrist or orthopaedic specialist for a custom-made support for: Providing adequate foot support Preventing uncontrolled foot movement during use of GENNY. GENNY ZERO MD - 3.0...

  • Page 85: Registration Of Genny

    Check the correct position of the backrest and the correct fixing of the backrest in the upright position (refer to Chapter 5.2.4 Adjustments and fixings). 5. Seat Check that the seat is correctly adjusted (refer to Chapter 5.2.4 Adjustments and fixings) GENNY ZERO MD - 3.0...
  • Page 86 Check the cockpit display for malfunction or alarms of any kind 12. Surrounding environment Check the surrounding environment. The presence of objects, people in the vicinity or other obstacles may preclude the safe start- up of GENNY. GENNY ZERO MD - 3.0...

  • Page 87: Transfers

    5. If fitted, fold down the side handles (optional accessory) so as not to obstruct the transfer. Figure 5.6  - Tilting handle opening (optional accessory) 6. If necessary, lift or remove the footplate supports of both chairs 7. Do not stand on the footplate: chairs may tip over. GENNY ZERO MD - 3.0...
  • Page 88 A weight on the footplate can cause GENNY to become unbalanced resulting in possible falls and potentially serious injuries and damages. GENNY ZERO MD - 3.0...
  • Page 89 2. Stationed on slopes or inclined surfaces 3. With the parking paws not firmly on the ground. GENNY can tip over resulting in possible falls and potentially serious injuries and damages. Figure 5.7  - Transfer procedure GENNY ZERO MD - 3.0...

  • Page 90: Switching On Genny

    Satellite alarm The user can authorise the enabling of a geolocation service that allows GENNY to be found in the event of loss or theft. An authorised service centre takes care of enabling the geolocalisation service. GENNY ZERO MD - 3.0...

  • Page 91: Command Cockpit

    The user must open and position the steering handlebar grips horizontally until the lock position is reached in order to ride GENNY safely. When the opening is complete, the user will hear the “click” of the unlocking button leaving its seat. GENNY ZERO MD - 3.0...
  • Page 92 3 Closed position. The exits with a 'click'. NOTE: The unlocking button is mechanical. Check the full motion of the release button. Do not force the handlebar grips if the lock is still engaged. GENNY ZERO MD - 3.0...

  • Page 93: Push-Button Panel

    In “PARK” mode Press the “PAW” button twice in quick succession to raise the parking paws. Press and hold down the “PAW” button to control steering up/down. GENNY ZERO MD - 3.0...

  • Page 94: Graphical User Interface

    When GENNY is switched on (refer to Chapter 5.4.1 Switching on and off), the display shows 1. A short welcome animation 2. The user consent screen 3. The completion of system start-up operations. Figure 5.10  - Screen “User Consent” GENNY ZERO MD - 3.0...

  • Page 95: Status Information

    Figure 5.11 B), for example: instantaneous speed odometer headlight switch-on status switch-on status of directional arrows b. Warnings or instructions on the features available depending on the operating mode GENNY (Figure 5.11 C Figure 5.11 GENNY ZERO MD - 3.0...
  • Page 96 5 - Operating Instructions Figure 5.11  - Status Information screen 1 Header 2 Mode 3 Notices 4 Charging status Status Parameters / Warnings / 5 Power Instructions GENNY ZERO MD - 3.0...
  • Page 97 (where available) (Figure 5.12 Activating the option for manually switching the headlights on and off 3. “TURTLE” mode activation (Figure 5.12 4. Setting balance tilt of GENNY (Figure 5.12 Figure 5.12  - “Quick Command Menu” screen GENNY ZERO MD - 3.0...

  • Page 98: User's Menu

    The following are accessible in the settings menu: Setting the GUI language Setting units of measurement The version number of the SW loaded on GENNY The serial number of GENNY. Figure 5.14  - “Settings menu” screen GENNY ZERO MD - 3.0...
  • Page 99 For any question about the nature of the event or the operational status of GENNY, please refer to the authorised service centre. Figure 5.15  - Warnings and Dangers screen GENNY ZERO MD - 3.0...

  • Page 100: Operating Principle

    Figure 5.16  - Direction of travel control: forward / rest / back 1 Forward movement 2 Rest 3 Back Changing direction of movement: Tilt the handlebar in the desired direction Tilt the handlebar fully for on-site rotation GENNY ZERO MD - 3.0...
  • Page 101 The GENNY self-balancing technology does not affect lateral stability. The shift of the user's body weight to the right or left does not affect the direction of movement of GENNY, nor is it compensated for by the action of GENNY control system. GENNY ZERO MD - 3.0...

  • Page 102: Operating Modes

    5.4.1 Switching on and off and automatically sets itself to “OFF” mode. If the parking paws are raised, GENNY can be moved manually without the aid of traction motors and without a user on board. GENNY ZERO MD - 3.0...
  • Page 103 1. Raise the steering wheel (hold down the “PAW” button) 2. Open the handlebar grips 3. Press the “PAW” button twice in quick succession to disengage the parking system. To return to “PARK” mode: 1. Stop GENNY 2. Stabilise GENNY GENNY ZERO MD - 3.0...
  • Page 104 4. Close the knobs 5. Lowering the steering with prolonged pressure on the button“PAW” 6. Getting off GENNY. The user can freely select the “TURTLE” mode from the user interface while steering. GENNY ZERO MD - 3.0...

  • Page 105: Steering Technique

    GENNY to “GUIDA” mode. 2. Check the surrounding perimeter and in particular the absence of: Dangers Obstacles People in the vicinity of the GENNY manoeuvring area 3. Tilt the torso forward and start steering. GENNY ZERO MD - 3.0...

  • Page 106: Start Steering

    5 - Operating Instructions 5.8.1 Start steering NOTE: This procedure outlines the steps to be taken in order to start GENNY steering described above. GENNY ZERO MD - 3.0...

  • Page 107: Use Of The Handlebar

    In “SERVOGUIDA” mode, the handlebar automatically sets at an intermediate height, for Facilitating the handling of GENNY Preventing the presence of the user on board. GENNY ZERO MD - 3.0...
  • Page 108 2. Leave the passage provided for lowering the steering shaft clear of feet or other objects placed on the footplate. NOTE: The user can manually enable the steering to rise again in the event of feet or paws lock by prolonged pressure on the “PAW” button GENNY ZERO MD - 3.0...
  • Page 109 Once this operation has been completed, GENNY can no longer be used until the position has been recalibrated and the steering assembly has been moved by an authorised service centre. Figure 5.20  - Emergency steering unlocking 1 Allen key 2 Unlocking screw GENNY ZERO MD - 3.0...

  • Page 110: Environments Of Use

    Outdoor use Choose environments free of obstacles and large enough to mitigate the risk of collisions with people in the vicinity and the surrounding objects. The ground must be as even, non-slippery and flat as possible. GENNY ZERO MD - 3.0...
  • Page 111 Batteries and GENNY are equipped with systems named Water Detection Labels, which are able to detect and record any exposure to water, thus voiding the warranty conditions. Figure 5.21  - Water Detection Label sensor applied under the battery 1 Water Detection Label GENNY ZERO MD - 3.0...
  • Page 112 Avoid obstacles or loose objects and materials Cross pavements and uneven surfaces on stable ground only within the limits specified in Chapter 4.4 Performance characteristics, operating limits and environmental conditions Approach unevennesses perpendicularly and at low speed. GENNY ZERO MD - 3.0...
  • Page 113 Fasten GENNY with the laces and fixing webbing to the lateral handles and eyebolts provided for this purpose Enable GENNY in “PARK” mode Wait until the feet are firmly fixed to the ground. Raise or lower the handlebar, as desired. GENNY ZERO MD - 3.0...

  • Page 114: Good Practices

    Information on residual risks The meaning of the alarms and warnings described in the Operating and Maintenance Instructions Manual. The manufacturer declines all liabilities for injuries or damages of any kind caused by the non-compliant use of GENNY. GENNY ZERO MD - 3.0...

  • Page 115: Personal Protective Equipment

    GENNY. WARNING: The user must fasten the sleeves at the wrists to avoid possible injuries and damages due to blockage in the steering shaft, wheels or other moving parts of GENNY. GENNY ZERO MD - 3.0...
  • Page 116 GENNY. Additional weights may cause GENNY maximum capacity to be exceeded. In the presence or displacement of an off-axis load, GENNY in motion may react unpredictably, resulting in possible skidding or an extended braking distance. GENNY ZERO MD - 3.0...

  • Page 117: Optimising Autonomy

    Steering smoothly (avoiding frequent acceleration/slowing down cycles). Enabling “OFF” mode when GENNY is not in use Recharging GENNY when not in use Checking the tyres pressure daily and maintain the pressure at the values specified by the manufacturer. GENNY ZERO MD - 3.0...

  • Page 118: Parking And Charging

    9°. 2. Check the safety of the surroundings: The absence of objects that can interfere with riding. The absence of people in the vicinity who might be bumped or crushed during parking operations. GENNY ZERO MD - 3.0...
  • Page 119 5. GENNY is now in “PARK” mode 6. Close the handlebar grips and lower the steering shaft. 7. When the handlebar has completed its travel and GENNY is in “OFF” mode, proceed with the transfer. GENNY ZERO MD - 3.0...
  • Page 120 1. Open the charging door on the left side at the front of GENNY. 2. Connect the supplied power cable to the power socket below the door. 3. Connect the other end of the cable to the power socket. Figure 5.23  - Correct connection of the charging cable GENNY ZERO MD - 3.0...

  • Page 121: Stopping Steering

    5 - Operating Instructions 5.9.1 Stopping Steering NOTE: This procedure outlines the steps to be taken to interrupt GENNY steering described above. GENNY ZERO MD - 3.0...
  • Page 122 The time needed for a full charge varies from six to six and a half hours. If the charging time is significantly longer, please refer to the authorised service centre for information and to check if the battery replacement is needed. GENNY ZERO MD - 3.0...
  • Page 123 NOTE: The state of charge of the batteries is ideally between 20% and 80%. For safety reasons, not exceed a charge level of 90%, particularly if a long movement downhill is necessary when fully charged. GENNY ZERO MD - 3.0...
  • Page 124 Slots Bulges Fluid leaks Overheating Emanation of unusual odours Collision damages Other visible damages. Contact the authorised service centre immediately for instructions. NOTE: For long-term stationing, please refer to Chapter 8.6 Storage sheltering. GENNY ZERO MD - 3.0...

  • Page 125: Traffic Guidelines

    Crossing the road at zebra crossings or signposted intersections Staying focused on steering Only use the public road if there is no pavement or if the pavement is not accessible GENNY ZERO MD - 3.0...
  • Page 126 5 - Operating Instructions Use GENNY on private property outdoors or indoors, only if authorised to do so Knowing and complying with relevant laws and regulations. GENNY ZERO MD - 3.0...

  • Page 127: Safety

    GENNY on the ground (refer to Chapter 7.1.2 Tyres check) The user must take care of the batteries. Correct battery maintenance is essential for the safety of GENNY (refer to Chapter 7.1.3 Battery check). GENNY ZERO MD - 3.0...

  • Page 128: Obligation To Be Trained

    Arrange and correctly use all PPE (Personal Protective Equipment) prescribed by the manufacturer. The trainer is responsible for instructing the user in the operation of GENNY. The trainer physically assists the user during practical steering tests (riding tests), including transfer manoeuvres. GENNY ZERO MD - 3.0...

  • Page 129: Training Of Specialised Personnel

    The safety symbols and identification labelling affixed to GENNY are explained below. The labels must be: Visible Unmovable Readable. OBLIGATION: The user must request an authorised service centre to replace illegible labels with new ones. GENNY ZERO MD - 3.0...

  • Page 130: Mdr Identification Label

    The parameters listed on the identification label refer to the functional limits and environmental conditions of GENNY under the operating conditions. Further parameters are to be checked in Chapter 4.4 Performance characteristics, operating limits and environmental conditions. GENNY ZERO MD - 3.0...

  • Page 131: Safety Labels

    4. Risk of crushing under the seat and when handling the steering shaft 5. Fixing points for transport and lifting: a. Handles b. Eyebolts under the rear door c. Eyebolts under the footplate 6. Power supply characteristics for battery charging GENNY ZERO MD - 3.0...

  • Page 132: Genny Safety Systems

    In the event of a fault, the user must contact the authorised service centre. Weight sensors located under the seat cushion detect the presence of the user on board. If the user is not detected, GENNY cannot enter “GUIDA” mode. GENNY ZERO MD - 3.0...

  • Page 133: Parking System

    The side handles supplied as standard or the side grab bars (optional accessory), are positioned on the sides of the seat. They provide a point of support in the event of swerving or other uncontrolled movement by GENNY. GENNY ZERO MD - 3.0...

  • Page 134: Automatic Diagnostic System

    When the user reaches the preset maximum speed, the control system reclines GENNY backwards and prevents further acceleration. In this way, the speed stabilises and the user is warned when the maximum permissible speed is reached. GENNY ZERO MD - 3.0...

  • Page 135: Brake Assist System

    1. The control system instantly changes the reference pitch angle. 2. GENNY leans back. 3. Braking is faster. SAFETY INSTRUCTIONS: Reduce speed while riding downhill. The braking distance of GENNY may increase on a downhill slope compared to the braking distance on level ground. GENNY ZERO MD - 3.0...

  • Page 136: Misuse

    It is forbidden to use GENNY beyond the service life established and declared by the manufacturer in the technical specifications within the Operating and Maintenance Instructions Manual. Hygiene SAFETY INSTRUCTIONS: It is forbidden to bring GENNY into contact with foodstuffs. GENNY ZERO MD - 3.0...

  • Page 137: User And Operator

    NOTE: Compulsory basic training is specified in Chapter 6.2.1 User training. Visual aptitude SAFETY INSTRUCTIONS: Use of GENNY by persons with severe visual and/or hearing impairment is prohibited. GENNY ZERO MD - 3.0...

  • Page 138: Use

    GENNY. Additional weights may cause GENNY maximum capacity to be exceeded. In the presence or displacement of an off-axis load, GENNY in motion may react unpredictably, resulting in possible skidding or an extended braking distance. GENNY ZERO MD - 3.0...
  • Page 139 Without suitable clothing to protect the lower limbs. Adjustments SAFETY INSTRUCTIONS: It is forbidden to adjust handlebar, seat or backrest with GENNY in motion. The ergonomics of the seat can be adjusted with GENNY during parking by qualified personnel. GENNY ZERO MD - 3.0...
  • Page 140 It is forbidden to set GENNY in motion and resume riding with the parking paws even partially lowered. Do not lower the parking paws when GENNY is in motion. Lower the parking paws only after GENNY has come to a complete standstill. GENNY ZERO MD - 3.0...
  • Page 141 GENNY balanced and avoid a potential tip-over. Steering WARNING: It is forbidden to put legs and feet outside the footplate of GENNY while riding to avoid accidental leg and foot impacts resulting in possible injuries. GENNY ZERO MD - 3.0...
  • Page 142 Refer to the authorised technical service centre to repair and restore GENNY to full safety. Crushing DANGER: It is forbidden to put hands under the cushion or between the seat and the frame of GENNY with an operator on board. GENNY ZERO MD - 3.0...
  • Page 143 This interference can cause: An unexpected and sudden reaction of the self-balancing control system Loss of stability Falls Severe injuries Damages to GENNY. GENNY ZERO MD - 3.0...
  • Page 144 It is forbidden to set GENNY in motion Without the vigilant control of the user Autonomously Without a person on board. GENNY in uncontrolled movement can pose a danger to persons in the vicinity and can be damaged. GENNY ZERO MD - 3.0...
  • Page 145 It is forbidden to use the USB connector to power any medical device. NOTE: At the rear of the cockpit is a USB-C port for charging mobile phones or other entertainment devices. This connector does not allow data transmission with GENNY. GENNY ZERO MD - 3.0...

  • Page 146: Batteries

    NOTE: If the condition persists, refer to an authorised service centre. The system forces GENNY to slow down when the battery level is critical. The user in this case must stop and station GENNY safely. GENNY ZERO MD - 3.0...
  • Page 147 Only use batteries in devices specified by the manufacturer. Incorrect use of lithium-ion batteries can: Causing fire or explosion and consequent serious injuries and damages Compromising the safety and performance of GENNY Reducing battery life Cause batteries to overheat. GENNY ZERO MD - 3.0...
  • Page 148 Power cable WARNING: Do not pull the power cable to disconnect the plug from the socket when GENNY is charging. OBLIGATION: Use a power cable supplied by the manufacturer to recharge GENNY. GENNY ZERO MD - 3.0...
  • Page 149 Cracks or openings Release of toxic substances in liquid or gaseous form Battery overheating Emanation of an unusual odour. Misuse DANGER: It is forbidden to use GENNY batteries on other devices not specified by the manufacturer GENNY. GENNY ZERO MD - 3.0...

  • Page 150: Environmental Conditions

    WARNING: Riding in the dark and in poor visibility conditions is prohibited. Operate the headlights provided to ensure safe riding. Visibility must be sufficient: To detect surrounding obstacles To be spotted by other road users. GENNY ZERO MD - 3.0...

  • Page 151: Cleaning And Maintenance

    Cleaning of parts inaccessible to the user Ordinary and extraordinary maintenance Replacement of worn components Repairs. Non-specialised personnel, such as cleaning companies, are not authorised to carry out cleaning and especially maintenance work because they are not adequately trained. GENNY ZERO MD - 3.0...
  • Page 152 Loss of control Falls Clashes Serious injuries Injuries Damage to GENNY. Certain non-original components specified in this Operating and Maintenance Manual, such as the anti-decubitus cushion and the footplate booster, are permitted as an exception. GENNY ZERO MD - 3.0...
  • Page 153 OBLIGATION: Demolition and disposal must be carried out in accordance with safety and environmental protection principles. Consult the manufacturer or the nearest authorised service centre for guidance on how to carry out dismantling and disposal. GENNY ZERO MD - 3.0...

  • Page 154: Transport And Storage

    NOTE: Experimental tests have shown that GENNY produces a slight but continuous acoustic pressure generated by mechanical gears and tyre rolling on the ground. GENNY ZERO MD - 3.0...
  • Page 155 If there is a risk of sores or injuries caused by sitting, the specialist doctor will advise and recommend the appropriate pressure-relieving cushion for the patient. NOTE: GENNY is not supplied with an anti-decubitus cushion. GENNY ZERO MD - 3.0...

  • Page 156: Use

    The user can, at his or her choice, remove the screws that fix the footplate in a horizontal position. Folding back the footplate allows a closer approach to GENNY and aids transfer. GENNY ZERO MD - 3.0...
  • Page 157 Ensure the correct functioning of the weight sensor on axis with GENNY centre of gravity when stopping. The user’s back must rest correctly against the backrest to: Ensure optimal control of GENNY with trunk forward/backward. GENNY ZERO MD - 3.0...
  • Page 158 NOTE: If necessary, contact an authorised service centre for information on avoiding feet contact with the ground during normal use of GENNY. GENNY ZERO MD - 3.0...
  • Page 159 It is not possible to rule out mechanical problems or external causes such as the presence of debris preventing the proper functioning of the locking mechanism and the firm grounding of the parking paws. GENNY ZERO MD - 3.0...
  • Page 160 An inclination greater than the approach angles of the footplate or rear trunk. The automatic switch-off of GENNY prevents the risk of exposing the user or persons in the vicinity to moving mechanical components. GENNY ZERO MD - 3.0...
  • Page 161 The user must check that there are no objects or people in the vicinity before lowering the parking paws to avoid possible crushing, injuries or damages. NOTE: The lowering of the parking paws occurs quickly. GENNY ZERO MD - 3.0...

  • Page 162: Batteries

    Overheating WARNING: Danger of compromising the safety and performance of GENNY. The user must stop riding and secure the GENNY if the batteries overheat during normal use. GENNY ZERO MD - 3.0...
  • Page 163 Aggressive and rapidly spreading Difficult to extinguish Which can be rekindled even if dormant for long periods (minutes or even hours). NOTE: For long-term stationing, please refer to Chapter 8.6 Storage sheltering. GENNY ZERO MD - 3.0...
  • Page 164 Do not touch eyes Rinse immediately with plenty of water Consult a doctor urgently. If left untreated, the eyes could be seriously damaged by contact with liquids leaking from batteries. GENNY ZERO MD - 3.0...

  • Page 165: Environmental Conditions

    GENNY. The nature and chemical composition of the products used to clean GENNY may pose a residual risk to both the user and the maintenance technician. GENNY ZERO MD - 3.0...
  • Page 166 Receive appropriate guidance from their supervisor on the residual risks Use personal protective equipment (PPE). Depending on the operations, PPE to be used includes: Safety helmet Cut-resistant gloves Safety and non-slip shoes Clothing appropriate to the workplace Dust masks Other suitable devices. GENNY ZERO MD - 3.0...

  • Page 167: Malfunctions And Faults

    In addition, the functionality of the GENNY is automatically limited by the control system. Upon the occurrence of an event reported as a DANGER, GENNY is inoperable and handled as described in Chapter 6.7.3 Device unusable. GENNY ZERO MD - 3.0...

  • Page 168: Restart Procedure

    Chapter 5.2.2 Inserting and removing batteries. NOTE: The need for frequent reboots may indicate the need for GENNY to undergo a check-up. Contact the authorised service centre. GENNY ZERO MD - 3.0...

  • Page 169: Device Unusable

    The Genny Factory SA server receives the information in an anonymous format and assists the user in the event of any faults, anomalies or accident events detected by the system. GENNY ZERO MD - 3.0...

  • Page 170: Mechanical Games

    Genny Factory SA by telephone or e-mail. A reporting form is available in Annex 11.2 Annex 2 - Damage or Accident Report Form, which the user can use as a template for communications with the manufacturer. GENNY ZERO MD - 3.0...

  • Page 171: Communications To The Supervisory Authorities

    - Signaler un incident résultant de l'utilisation d'un dispositif médical The contact information of the supervisory authorities for other European countries can be found on the following site run by the European Commission: health.ec.europa.eu - Contact Points of National Authorities GENNY ZERO MD - 3.0...

  • Page 173: Checks, Cleaning, Maintenance And Repair

    Daily Checks before use) Recharge User Daily (Chapter 5.9 Parking and charging) Ordinary cleaning User Daily and as needed (Chapter 7.1.1 Ordinary cleaning) Checking tyre wear User Daily (Chapter 7.1.2 Tyres check) Specialised Annually technician GENNY ZERO MD - 3.0...
  • Page 174 Specialised Annually or every (Chapter Check-up) technician 1000 km Pit Stop Specialised Every 1000 km (Chapter 7.3 Routine maintenance technician Pit-Stop) Extraordinary maintenance Specialised Every 5 years or as (Chapter 7.4 Extraordinary technician needed maintenance) GENNY ZERO MD - 3.0...

  • Page 175: Cleaning And User Responsibility Checks

    Objects Obstacles People in the vicinity Other possible sources of danger in the room. 5. Use personal protective equipment (PPE) such as goggles, masks and gloves. 6. Do not dismantle any components for cleaning purposes. GENNY ZERO MD - 3.0...
  • Page 176 Side handles Painted aluminium Light Polycarbonate projectors Display Amorphous silicon screen NOTE: The user must check the chemical composition of cleaning products to avoid illness or intoxication due to the exhalation of toxic substances. GENNY ZERO MD - 3.0...
  • Page 177 GENNY. The nature and chemical composition of the products used to clean GENNY may pose a residual risk to both the user and the maintenance technician. GENNY ZERO MD - 3.0...
  • Page 178 6. Clean the polyurethane foam cushion with running water and a soft brush and mild detergent. 7. Air-dry the cushion by laying it out of direct sunlight. NOTE: The change in colour of the polyurethane foam of the cushion does not indicate its degradation. GENNY ZERO MD - 3.0...
  • Page 179 Do not use: washing machine, spin dryer. 6. Clean the polyurethane foam cushion with running water and a soft brush and mild detergent. 7. Air dry the cushion. Avoid direct exposure to sunlight. Do not use: washing machine, spin dryer. GENNY ZERO MD - 3.0...

  • Page 180: Tyres Check

    Worn beyond what the manufacturer allows Damaged With non-compliant pressures. The use of tyres listed above may cause: Malfunctions Slides Tipping Accidents and serious injuries. NOTE: Using GENNY with non-compliant tyres will affect safety and void the manufacturer's warranty conditions. GENNY ZERO MD - 3.0...

  • Page 181: Battery Check

    Damage of all kinds Any other anomaly. Recharge the batteries when the charge level is below the reserve threshold indicated on the cockpit display, to avoid complete discharge (refer to Chapter 5.9 Parking and charging). GENNY ZERO MD - 3.0...

  • Page 182: Checking Handlebar Grips

    Handlebar grips with “GENNY” lettering 7.1.5 Suspension adjustment Periodically check the pneumatic pressure of the Öhlins seat and back shock absorber when installed on GENNY NOTE: For adjustment operations, please refer to the manufacturer's instructions delivered with the accessory. GENNY ZERO MD - 3.0...

  • Page 183: Check-Up

    1. Visual inspection of GENNY and verification of its proper functioning 2. Connection of GENNY to the manufacturer's remote assistance system and analysing the history of events recorded by the control system: errors, faults, technical interventions GENNY ZERO MD - 3.0...

  • Page 184: Extraordinary Maintenance

    GENNY internal control system. Registration prevents unauthorised replacements with non-conforming parts (refer to Chapter 7.6.4 Spare parts). The details of the intervention are recorded in the manufacturer's remote assistance system. GENNY ZERO MD - 3.0...

  • Page 185: Components Subject To Wear

    Malfunctioning signals Signs of damage Charging procedures too frequent or with abnormal timing. Before replacement, please refer to the authorised service centre to verify the need for replacement and for instructions on the correct procedure. GENNY ZERO MD - 3.0...

  • Page 186: Wheels And Tyres

    With products of equal characteristics, approved by the manufacturer With the intervention of a technician from the service centre authorised by the manufacturer. NOTE: Contact an authorised service centre in the event of a tyre puncture. GENNY ZERO MD - 3.0...

  • Page 187: Spare Parts

    It is mandatory to repair and/or replace components approved by the manufacturer, in the authorised centre. The user must refer to technicians authorised and trained by the manufacturer for repairs and/or replacements with original components. GENNY ZERO MD - 3.0...

  • Page 189: Transport And Storage

    Lifting GENNY with weights and people on board is forbidden. Moving GENNY WARNING: No exertion of effort on: Handlebar Seat Backrest Any other component of GENNY not intended for this purpose. To move and/or lift GENNY use the side handles. GENNY ZERO MD - 3.0...
  • Page 190 Figure 8.1 6. Check the correct binding and balance. 7. Lift GENNY Figure 8.1  - Lifting GENNY: correct attachment of the straps to the side handles 1 Standard side handles 2 Tilting handles GENNY ZERO MD - 3.0...

  • Page 191: Transport By Car

    Figure 8.2  - Prohibition of use as a seat inside a vehicle Check the availability of space inside the vehicle before loading GENNY. Figure 8.3  - Check the size of GENNY before loading GENNY ZERO MD - 3.0...

  • Page 192: Loading With Electric Hoist

    C. Accompany GENNY inside the trunk D. Lower GENNY inside the trunk. 4. Raise the parking paws and place GENNY on the open footplate. Figure 8.4  - Loading GENNY on board a vehicle - lifting system GENNY ZERO MD - 3.0...

  • Page 193: Loading With Loading Ramps

    1. Position the ramps at a distance from each other compatible with the vehicle wheelbase 2. Enable the “SERVOGUIDA” mode, remove the cushion and lower the backrest 3. Accompany GENNY down the ramps and into the vehicle (Figure 8.5) GENNY ZERO MD - 3.0...
  • Page 194 Once loaded inside the luggage compartment, secure GENNY with straps attached to the lashing points provided for this purpose and marked as such (refer to Chapter 8.1 Lifting and anchoring). Figure 8.5  - Loading GENNY on board a vehicle - loading ramps GENNY ZERO MD - 3.0...

  • Page 195: Positioning And Anchoring Inside The Trunk

    Lateral positioning is preferable because it allows the wheels to be used as a stop in the direction of movement of the vehicle. WARNING: Do not recharge batteries inside a motor vehicle. Danger of overheating or degradation. GENNY ZERO MD - 3.0...

  • Page 196: Securing Genny Inside The Trunk

    To secure GENNY to the trunk of the vehicle, lift the parking paws and attach the straps to the eyebolts provided for this purpose. Figure 8.7  - Instructions for anchoring inside the vehicle boot 1 Lift the parking paws 2 Use prepared eyebolts GENNY ZERO MD - 3.0...

  • Page 197: Land And Sea Transport

    GENNY is not powered and cannot switch on accidentally, on the other hand all electrical circuits remain protected against potential short circuits Unintentional switching on of GENNY is not possible when the batteries are uncoupled and removed from the battery compartment. GENNY ZERO MD - 3.0...
  • Page 198 (refer to Chapter 8.1 Lifting and anchoring). In order to facilitate check-in and loading of GENNY, it is recommended that the user carries the information summarised in the Genny Travel Card. GENNY ZERO MD - 3.0...

  • Page 199: Transport Of Batteries

    UN Standard 38.3. They can be transported in good condition by land, sea or cargo plane. Use packaging and procedures that comply with applicable regulations when shipping batteries. Refer to the airline for further information. GENNY ZERO MD - 3.0...

  • Page 200: Storage And Sheltering

    To remove the batteries and store them separately in a place with suitable environmental conditions as described in Chapter Performance characteristics, operating limits and environmental conditions, if necessary To reconnect and recharge the batteries quarterly to avoid complete discharge with irreversible degradation of their performances. GENNY ZERO MD - 3.0...

  • Page 201: Product Warranty

    Genny Factory SA. Carrying out repairs or replacements under warranty does not entitle the customer to any extension of the warranty period. GENNY ZERO MD - 3.0...

  • Page 202: Warranty Exclusions

    Any customs duties for the international transport of goods Value Added Tax (VAT) and other costs to be borne by the purchaser Possible costs of transport, food and accommodation of persons (customers, technicians, agents). GENNY ZERO MD - 3.0...

  • Page 203: Warranty Cancellation

    The use of non-original parts may affect the performance and safety of GENNY. An attempt was made to access or modify one or more of the software on GENNY. GENNY ZERO MD - 3.0...

  • Page 205: 10 End-Of-Life Disposal

    Contact the authorised service centre immediately for instructions. If GENNY suffers an accident, diagnose whether the batteries are damaged. Check: The rise in temperature The presence of smoke, noise or sparks Mechanical damages or deformations. GENNY ZERO MD - 3.0...
  • Page 206 Appropriate lifting and handling systems Compliant personal protective equipment (in particular goggles and protective gloves). There is a fire risk and an electrical, chemical, mechanical or thermal hazard risk that requires special precautionary measures for people and the environment. GENNY ZERO MD - 3.0...

  • Page 207: 10.1 Scrapping

    OBLIGATION: Demolition and disposal must be carried out in accordance with safety and environmental protection principles. Consult the manufacturer or the nearest authorised service centre for guidance on how to carry out dismantling and disposal. GENNY ZERO MD - 3.0...

  • Page 209: 11 Annexes

    Width when folded 625 mm Effective seat width 410 mm Height of backrest 725 mm 1010 mm Effective seat depth 410 mm (lowered) Total mass 65 kg 70.2 kg (with Max. speed 20 km/h batteries) GENNY ZERO MD - 3.0...
  • Page 210 1207 mm Lateral static stability 9 ° entry Required width of passageway 795 mm Obstacle height, standing 50 mm start Required width of passageway 965 mm Max. slope, 11 ° for side opening whilst riding GENNY ZERO MD - 3.0...

  • Page 211: 11.2 Annex 2 - Damage Or Accident Report Form

    11 - ANNEXES 11.2 Annex 2 - Damage or Accident Report Form NOTE: A copy of this annex can be downloaded for you to fill in from the manufacturer's website www.gennymobility.com. GENNY ZERO MD - 3.0...

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