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Ciara KRONOS 546-G2 User Manual

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User Guide
KRONOS 546-G2 Workstation

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  • Page 1 User Guide KRONOS 546-G2 Workstation...
  • Page 2 CIARA KRONOS 546-G2 Workstation 9300 Trans-Canada Highway Montreal, Quebec H4S 1K5 Tel : (514) 798-8880 Fax : (514) 798-8889 Microsoft, Windows 11, Windows Server 2022 and Windows Server 2025 are registered trademarks of Microsoft Corporation Intel and Xeon are trademarks or registered trademarks of Intel Corporation Asus is a trademark of ASUSTeK COMPUTER INC.

  • Page 3: Table Of Contents

    1.3.2 Windows 11 Recovery from Startup Settings ................. 10 1.3.3 Corrupted BIOS recovery ...................... 12 1.3.4 System maintenance ......................12 1.3.5 Using the CIARA KRONOS 546-G2 ..................13 1.4 Troubleshooting your system after first install ................14 1.4.1 Helpful hints ........................14 1.5 Solving general problems ......................
  • Page 4 4.3.9 Boot options ........................54 4.3.10 Adjusting boot speed ......................55 4.3.11 BIOS security features ......................56 4.4 Motherboard configuration & layout – KRONOS 546-G2 main board .......... 57 4.4.1 Back panel connectors ..................... 59 4.5 The PCI Express bus ........................60 4.6 Storage ............................

  • Page 5: About This Guide

    Glossary. Please remember to fill out the Equipment Log and keep a copy in a safe place. With proper care and operating procedures your CIARA KRONOS 546-G2 will give you many years of service and high-performance computing.

  • Page 6: Installing And Upgrading Your System

    CIARA KRONOS 546-G2 Workstation 1.0 Installing and upgrading your system 1.1 Unpacking your workstation Your workstation is packed with ecologic moulded bottom and top fillers to keep it in place during transit. The keyboard is on the top pad of the box as well as other accessories. Carefully unpack your workstation and be sure to save the bottom and top fillers as well as the top pad for future shipping and transportation.

  • Page 7: Choosing A Site For The System

    NOTE The KRONOS 546-G2 model comes either with or without a power supply On/OFF switch. For those systems that do not have a switch, make sure to shut down the system through Windows before proceeding to any repair or replacement work inside the system.

  • Page 8: Peripheral Installation

    CIARA KRONOS 546-G2 Workstation 1.3 Peripheral installation - 8 -...

  • Page 9: Recovery From Ciara Recovery Dvd

    CIARA KRONOS 546-G2 Workstation 1.3.1 Recovery from CIARA Windows 11 Pro Before you start this procedure, please back up all your important information, the recovery media will erase all data on HDD before installation. Insert the Windows 11 Pro Recovery DVD and restart the system.

  • Page 10: Windows 11 Recovery From Startup Settings

    CIARA KRONOS 546-G2 Workstation 1.3.2 Windows 11 Recovery from Startup Settings With the Windows Startup Settings screen (formerly advanced boot options) you can start Windows in different advanced troubleshooting modes so you can find and fix problems on your PC. In previous versions of Windows, you could get to this screen by pressing F8 before Windows started up.
  • Page 11 CIARA KRONOS 546-G2 Workstation Choose Remove everything Press Next Set Clean data to Yes and press Confirm Press Reset Then follow the regular Windows 11 Installation process. - 11 -...

  • Page 12: Corrupted Bios Recovery

    CIARA KRONOS 546-G2 Workstation 1.3.3 Corrupted BIOS recovery The ASUS CrashFree BIOS 3 is an auto recovery tool that allows you to restore the BIOS file when it fails or gets corrupted during the updating process. You can restore a corrupted BIOS file using the motherboard support DVD or a USB flash drive that contains the updated BIOS file.

  • Page 13: Using The Ciara Kronos 546-G2

    1.3.5.1 Introduction The CIARA KRONOS 546-G2 is a powerful workstation that has the ability to run a variety of operating systems. Unless you have specified something different, your system comes configured with a Windows operating system pre-loaded onto the hard drive. Each operating system comes with its own user manuals, and you should refer to these for information specific to your system.

  • Page 14: Troubleshooting Your System After First Install

    CIARA KRONOS 546-G2 Workstation 1.4 Troubleshooting your system after first install 1.4.1 Helpful hints If you encounter some minor problems with the workstation, monitor, or software, see the following list of general suggestions before taking further action: • Check that the workstation and monitor are plugged into a working electrical outlet.

  • Page 15: Solving General Problems

    You should be able to easily resolve the general problems described in this section. If a problem persists and you are unable to resolve it, or if you feel uncomfortable about performing the operation, contact CIARA at 1-877-242-7272 and ask for the Customer Service department.

  • Page 16: Solving Power Supply Problems

    Solving power supply problems Problem Cause Solution Power supply shuts down Power supply will not turn Contact CIARA for the replacement of the power supply. intermittently. on because of internal power supply fault. Workstation powered off Processor thermal protection Ensure that the workstation air vents are not blocked and...

  • Page 17: Solving Hard Drive Problems

    CIARA KRONOS 546-G2 Workstation 1.5.2 Solving hard drive problems Solving hard drive problems Problem Cause Solution Hard drive error occurs. Hard disk has bad sectors or has Use a utility to locate and block usage of bad failed. sectors. If necessary, reformat the hard disk.

  • Page 18: Solving Display Problems

    1. Reseat the graphics card. Power on the second pause, and the system. workstation beeps six times. 2. If the problem persists, contact CIARA since the problem may necessitate the replacement of the graphics card or the motherboard. Dim characters.

  • Page 19: Solving Audio Problems

    CIARA KRONOS 546-G2 Workstation 1.5.4 Solving audio problems Solving audio problems Problem Cause Solution Sound does not come out of the Software volume control is Double-click the Speaker icon on the taskbar, speaker or headphones. turned down. and then make sure that Mute is not selected and use the volume slider to adjust the volume.

  • Page 20: Solving Keyboard And Mouse Problems

    Keyboard connector is not Connect keyboard correctly. recognize keyboard commands properly connected. and typing. Keyboard needs repairs. Contact CIARA so that we may proceed to repairs. Workstation is in Last State Press the power button to resume from Last mode. State mode.

  • Page 21: Solving Hardware Installation Problems

    3. If a faulty module is found, Contact CIARA for the replacement of the module. 4. 4. If the problem persists, Contact CIARA for this may necessitate the replacement of the motherboard.

  • Page 22: Solving Memory Problems

    3. If a faulty module is found, Contact CIARA for the replacement of the module. 4. 4. If the problem persists, Contact CIARA for this may necessitate the replacement of the motherboard.

  • Page 23: Solving Optical Drive Problems

    Movie will not play in the DVD Decoder software is not installed. Install decoder software. drive. Note : All CIARA systems equipped with a DVD drive at plant assembly include the necessary Decoder software. Cannot eject disc from tray. Disc not properly seated in the Turn off the workstation and insert a thin metal drive.

  • Page 24: Component Installation Guide

    CIARA KRONOS 546-G2 Workstation 1.6 Component installation guide 1.6.1 Precautions against static electricity ATTENTION: Components such as processors and memory may be permanently damaged by shocks arising from static electricity. It is hence important to wear antistatic, smock, gloves, shoes and ankle during the installation process.

  • Page 25: Opening And Accessing The Chassis

    CIARA KRONOS 546-G2 Workstation 1.6.2 Opening and accessing the chassis. 1.6.2.1 Opening and accessing the KRONOS chassis To open the side panel, unscrew the 2 thumb screws, then pull the panel backward and remove it. The side panel is then removed from the chassis allowing for modular installation and chassis preparations.

  • Page 26: Insertion Of The Processor

    CIARA KRONOS 546-G2 Workstation 1.6.3 Insertion of the processor ATTENTION : Components such as the processor may be permanently damaged by shocks arising from static electricity. It is hence important to wear an antistatic bracelet during the installation process. • Ensure that you install the correct CPU designed for Socket sTR5 WRX90 only.
  • Page 27 CIARA KRONOS 546-G2 Workstation Install the processor cooling system. Screw the two mounting plates to the underside of the heatsink using the four screws. Remove the protective film. Place the heatsink on the processor, respecting the direction of air flow.
  • Page 28 CIARA KRONOS 546-G2 Workstation Install pull fan on the outlet side of the heatsink. Connect the two fans to the socket on the motherboard. - 28 -...

  • Page 29: Installation Of The Memory Modules

    1.6.4 Installation of the memory modules Increasing the computer's memory capacity is the most common intervention carried out on a CIARA computer. This involves adding DDR5-type SDRAM (Synchronous Dynamic Random Access Memory) main memory. Please note that this memory is incompatible with the previous 184-slot DDR memory technologies, DDR2, DDR3 and DDR4.
  • Page 30 (D/C) from the same vendor. The CIARA KRONOS 546-G2 workstation supports the following types of memory configurations : • Quad channel (Interleaved) mode. This mode offers the highest throughput for real world applications. Quad channel mode is enabled when the installed memory capacities of the four DIMM channels are equal.

  • Page 31: Installation Of The Optical Drive Module

    CIARA KRONOS 546-G2 Workstation 1.6.5 Installation of the optical drive module The optical drive is removed or inserted into the front end of the chassis. To remove the drive, unscrew the two thumb screws. To secure the drive, screw them.

  • Page 32: Device Installation

    CIARA KRONOS 546-G2 Workstation 1.6.6 M.2 device installation • Use a Phillips screwdriver when removing or installing the screws or screw stands mentioned in this section. • If the thermal pad on the M.2 heatsink becomes damaged, we recommend replacing it with the bundled thermal pad or a thermal pad with a thickness of 1.25mm.
  • Page 33 CIARA KRONOS 546-G2 Workstation M.2_2(Socket3), M.2_3(Socket3), and M.2_4 (Socket3) heatsink 3. Install your M.2 to your M.2 slot. The steps may differ between the different M.2 slots, please refer to the different installation steps below : M.2_1(Socket3) slot A. (optional) If required, remove the pre-installed M.2 Q-Latch at the 2280 length screw hole by rotating the handle counterclockwise then pushing it towards the M.2 slot and removing it from the latch hole.
  • Page 34 CIARA KRONOS 546-G2 Workstation (optional) Remove the thermal pad of the M.2 length screw hole you wish to install your M.2 module to, then install the M.2 Q-Latch. You can use a bundled M.2 Q-Latch or a pre-installed removable M.2 Q-Latch.
  • Page 35 CIARA KRONOS 546-G2 Workstation Install your M.2 module to the M.2 slot. Ensure that there is nothing obstructing your M.2 module when installing the M.2 module to the M.2 slot. G. Rotate the M.2 Q-Latch clockwise to secure the M.2 module in place.
  • Page 36 CIARA KRONOS 546-G2 Workstation (optional) Install the M.2 Q-Latch to the M.2 length screw hole you wish to install your M.2 module to. Rotate and adjust the M.2 Q-Latch so that the handle points away from the M.2 slot. G. Install your M.2 module to the M.2 slot.
  • Page 37 CIARA KRONOS 546-G2 Workstation 6. Secure the heatsinks using the screws on the heatsinks. M.2_1(Socket3) slot heatsink M.2_2(Socket3), M.2_3(Socket3), and M.2_4 (Socket3) heatsink - 37 -...

  • Page 38: Chassis Characteristics

    CIARA KRONOS 546-G2 Workstation 1.6.7 Chassis Characteristics Tower Specifications Motherboard Type : EEB (305 x 330 mm) (12"x 13") Drive Bay Space : Ext. 3 x 5.25" Int. 3 x 3.5" and 2 x 2.5" ® Power Source : 1250 W (80 PLUS...

  • Page 39: Certification And Declaration

    Windows software and a manual is included with the CIARA KRONOS 546-G2. If you have purchased a Windows license with your CIARA KRONOS 546-G2 system, please abide by the Copyright and License terms and conditions that are enclosed with this software package. These require that the Windows software may only be used and installed on the CIARA KRONOS 546-G2 workstation with which they were purchased.

  • Page 40: Declaration Of Conformity

    CIARA KRONOS 546-G2 Workstation 2.2 Declaration of conformity We, Manufacturer/Importer CIARA 9300 Trans-Canada Highway Montreal, Quebec H4S 1K5 Tel : (514) 798-8880 Fax : (514) 798-8889 Declare that the product Workstation System CIARA KRONOS 546-G2 Is in conformity with the ICES-003 Canadian Standard and Part 15 of the FCC Rules.

  • Page 41: Fcc Information To User

    Warning Changes or modifications not expressly approved by CIARA could void the user’s authority to operate the equipment. This equipment is equipped with a shielded 3-wire power cord and plug. Use this power cord in conjunction with a properly grounded electrical outlet to avoid electrical shock and to reduce radio frequency interference that may emanate from the power cord.

  • Page 42: Energy Star

    • The CIARA KRONOS 546-G2 workstations contribute significant energy savings nationwide. • The CIARA KRONOS 546-G2 workstations deliver the features and performance demanded by consumers, in addition to increased energy efficiency. • If the CIARA KRONOS 546-G2 workstations cost more than a conventional, less-efficient workstation, purchasers will recover their investment in increased energy efficiency through utility bill savings, within a reasonable period of time.

  • Page 43: One Year Limited Warranty

    CIARA representative within one month of receipt of your system. If you have purchased a different type of warranty, or an extension to the standard warranty, you will need to provide the CIARA Service Contract Number to the Customer Support representative when placing a call for service or support.

  • Page 44: Procedures To Be Followed For Service During The Warranty Period

    Make a back-up copy of all of the files on your hard disk before returning your workstation for service. CIARA is not responsible for the loss or damage of any data on the returned system. In some cases, hard disks may need to reformatted or replaced. It is the responsibility of the user to ensure data is backed up prior to shipment to CIARA.

  • Page 45: Limited Warranty

    User’s Guide which accompanies the Product or other misuse, abuse or negligence to the Product ; (ii) by the use of parts not manufactured or sold by CIARA ; (iii) by modification of the Product ; (iv) as a result of service by anyone other than CIARA or an Authorized CIARA Service Provider ;...

  • Page 46: Documenting Your Workstation

    Please keep your equipment log up to date and include a copy of it whenever your equipment is returned to CIARA for servicing. The equipment log is also helpful if your CIARA workstation is lost, stolen, or damaged. It can serve as your record of when the equipment was placed in service, and the dates of all equipment upgrades and configuration changes.

  • Page 47: Technical Product Specification Ciara Kronos 546-G2

    CIARA KRONOS 546-G2 can be configured for a wide range of special purpose, business, industrial and scientific applications. The information provided in this guide is all that you should need to set up and use your CIARA KRONOS 546-G2 workstation. We offer Technical Reference Manuals for sale to knowledgeable users.
  • Page 48 CIARA KRONOS 546-G2 Workstation Processor : AMD Ryzen™ Threadripper™ PRO 7000 WX series, socket sTR5 WRX90. ® View all compatible Intel processors https://www.asus.com/ca-en/motherboards- components/motherboards/workstation/pro-ws-wrx90e-sage-se/helpdesk_qvl_cpu?model2Name=Pro-WS- WRX90E-SAGE-SE Expansion slots : 6 PCIe 5.0 x16 slots and 1 PCIe 5.0 x16 (x8 mode) slot System Board : Asus®...

  • Page 49: Upgrading

    4.1 Upgrading As the purchaser of a powerful state of the art CIARA KRONOS 546-G2 workstation you have no doubt decided on the features and upgrade capabilities that you might wish to add to your workstation. There are many exciting possibilities for upgrading your CIARA KRONOS 546-G2.

  • Page 50: The Ciara Kronos 546-G2 Bios

    The purpose of this section is to describe the procedures to set up the BIOS configuration options of your CIARA KRONOS 546-G2 workstation. All this work is done for you at the CIARA factory enabling the system to be ready to start on Power on. However, we are describing this procedure as a means of transparency.

  • Page 51: Bios Menu Screen

    CIARA KRONOS 546-G2 Workstation 4.3. BIOS menu screen The BIOS Setup program can be used under two modes: EZ Mode and Advanced Mode. You can change modes from Setup Mode in Boot menu or by pressing the <F7> hotkey. 4.3.3.1 EZ Mode...
  • Page 52 CIARA KRONOS 546-G2 Workstation 4.3.3.2 Advanced Mode The Advanced Mode provides advanced options for experienced end-users to configure the BIOS settings. The figure below shows an example of the Advanced Mode. Refer to the following sections for the detailed configurations.

  • Page 53: Pci Auto Configuration

    CIARA KRONOS 546-G2 Workstation 4.3.4 PCI auto configuration The BIOS can automatically configure PCI devices. PCI devices may be onboard or add-in cards. Auto configuration lets a user insert or remove PCI cards without having to configure the system. When a user turns on the system after adding a PCI card, the BIOS automatically configures interrupts, the I/O space, and other system resources.

  • Page 54: Bios Recovery

    CIARA KRONOS 546-G2 Workstation 4.3.8 BIOS recovery It is unlikely that anything will interrupt a BIOS update; however, if an interruption occurs, the BIOS could be damaged. The following table lists the drives and media types that can and cannot be used for BIOS recovery. The BIOS recovery media does not need to be made bootable.

  • Page 55: Adjusting Boot Speed

    CIARA KRONOS 546-G2 Workstation 4.3.10 Adjusting boot speed This factor affects system boot speed • Selecting and configuring peripherals properly 4.3.10.1 Peripheral selection and configuration The following techniques help improve system boot speed: • Select an optical drive with a fast initialization rate. This rate can influence POST execution time.

  • Page 56: Bios Security Features

    CIARA KRONOS 546-G2 Workstation 4.3.11 BIOS security features The BIOS includes security features that restrict access to the BIOS Setup program and who can boot the workstation. A supervisor password and a user password can be set for the BIOS Setup program and for booting the workstation, with the following restrictions •...

  • Page 57: Motherboard Configuration & Layout - Kronos 546-G2 Main Board

    CIARA KRONOS 546-G2 Workstation 4.4 Motherboard configuration & layout – KRONOS 546-G2 main board Figure 4.4 Major board components - 57 -...
  • Page 58 CIARA KRONOS 546-G2 Workstation - 58 -...

  • Page 59: Back Panel Connectors

    CIARA KRONOS 546-G2 Workstation 4.4.1 Back panel connectors We strongly recommend that you connect your devices to ports with matching data transfer rate. For example connecting your USB 5 Gbps devices to USB 5 Gbps ports for faster and better performance for your devices.

  • Page 60: The Pci Express Bus

    CIARA KRONOS 546-G2 Workstation 4.5 The PCI Express bus The board has the following add-in card connectors : - 60 -...

  • Page 61: Storage

    4.6.4 Optical drives The CIARA KRONOS 546-G2 may be supplied with a SATA DVD drive. The DVD drive is a half-height 5-¼ inch wide storage device, capable of holding 4.7 to 8.5 Gbytes of data. The system may be equipped with either a DVD-ROM drive, a DVD writer, a Blu-ray drive or Blu-ray writer.

  • Page 62: Keyboard

    CIARA KRONOS 546-G2 Workstation 4.7 Keyboard Your keyboard has a set of function keys, cursor keys and a numeric keypad. The figure below shows a typical keyboard. Under the rear of the keyboard are two small legs that can be pulled out or pushed in to change the keyboard angles.

  • Page 63: Graphics Subsystem

    4.8.1 PCI Express 5.0 x16 256-bit graphics card The CIARA KRONOS 546-G2 workstation is equipped with a discrete graphics card with 8 GB of GDDR6 video memory, four mini DisplayPort 1.4 ports. It can support up to four concurrent screens.

  • Page 64: I/O Ports

    4.10 I/O Ports Each CIARA KRONOS 546-G2 workstation system includes built-in multi-I/O capabilities. These provide your workstation with one USB 3.2 Gen 1 Type-C® port, three USB 3.2 Gen 1 Type-A ports, two audio jacks at front panel, two USB 4.0 type C ports (40 Gb/s) with ASMedia ASM4242 controller, six USB 3.2 Gen 2 type A ports (10 Gb/s), one USB 2.0 type A port, two Mini DisplayPort inputs, one...

  • Page 65: Lan Subsystem

    4.13 Intrusion detector Each CIARA KRONOS 546-G2 workstation system includes a casing intrusion detector. When the casing is opened, the DASH or DMI agent receives a casing intrusion alert. If the customer installs in our system a Landesk, Unicenter or equivalent type agent, our system will report a configuration modification, including memory capacity or number of memory cards change, hard disk drive change, optical device or processor change.

  • Page 66: Replacing The System Battery

    If the battery wears out, your system will no longer retain BIOS information when turned off. For example, you will get a message stating that the time and date are invalid. If this happens, you should replace the battery, or call your CIARA service representative.

  • Page 67: Clearing Or Changing Passwords

    These spare parts will either correspond to the components in your system or will be a replacement equivalent or better than what you had in your system. You can procure these spare parts at any time by contacting CIARA at http://www.ciaratech.com or by phone at 1-877-242-7272.

  • Page 68: Media Sanitization Software

    CIARA KRONOS 546-G2 Workstation 4.19 Media sanitization software You can download a media sanitization software from the web at the following URL: http://killdisk.com/downloads/KillDisk- Freeware-Setup.exe This tool is an easy-to use and compact utility that allows to sanitize storage media with the One Pass Zeros data sanitizing standard.

  • Page 69: Glossary

    CIARA KRONOS 546-G2 Workstation GLOSSARY 32-Bit -- In computer architecture, 32-bit integers, memory addresses, or other data units are those that are at most 32 bits (4 octets) wide. Also, 32-bit CPU and ALU architectures are those that are based on registers, address buses, or data buses of that size. 32-bit is also a term given to a generation of computers in which 32-bit processors were the norm.
  • Page 70 CIARA KRONOS 546-G2 Workstation Colour display -- A video display capable of displaying colours based on the RGB (Red, Green, and Blue) colour-mixing scheme. Configuration -- The way in which a computer and peripheral equipment (such as printers and display monitors) are interconnected and programmed to operate as a system.
  • Page 71 CIARA KRONOS 546-G2 Workstation Jumper -- On a printed circuit board, a patch connector, wire, or cable used to establish a circuit. LCD -- A liquid crystal display (LCD) is a thin, flat electronic visual display that uses the light modulating properties of liquid crystals (LCs).
  • Page 72 CIARA KRONOS 546-G2 Workstation 1980s in data centers and workstations, and it uses the standard SCSI command set. SAS offers backwards-compatibility with second- generation SATA drives. SATA 3 Gb/s drives may be connected to SAS backplanes, but SAS drives may not be connected to SATA backplanes.
  • Page 73 CIARA KRONOS 546-G2 Workstation NOTES : - 73 -...

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