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Resolving Software and Hardware Incompatibilities Using Microsoft Using the Last Known Good Configuration Dell Diagnostics Before You Start Testing Beep Codes ........
• How to set up my computer • How to care for my computer • Basic troubleshooting information • How to run the Dell Diagnostics • Error codes and diagnostic lights • How to remove and install parts • How to open my computer cover...
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• How to configure system settings • How to troubleshoot and solve problems • Service Tag and Express Service Code • Microsoft Windows License Label Quick Reference Guide Find It Here Dell™ Product Information Guide User’s Guide ® ® Microsoft Windows...
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Select your region or business segment to view the appropriate support site. NOTE: Corporate, government, and education customers can also use the customized Dell Premier support website at premier.support.dell.com. The website may not be available in all regions. Windows Help and Support Center Click the Start button and click Help and Support.
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What Are You Looking For? • How to reinstall my operating system • How to use Linux • E-mail discussions with users of Dell Precision™ products and the Linux operating system • Additional information regarding Linux and my Dell Precision computer...
Setting Up Your Computer (Tower Orientation) CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. You must complete all steps to properly set up your computer. Connect the keyboard and the mouse. Connect the modem or the network cable.
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Connect the monitor. Depending on your graphics card, you can connect your monitor in various ways. NOTE: You may need to use the provided adapter or cable to connect your monitor to the computer. Quick Reference Guide...
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For single- and dual-monitor capable cards with a single connector One VGA adapter: Use the VGA adapter when you have a single-monitor graphics card and you want to connect your computer to a VGA monitor. Dual VGA Y cable adapter: Use the appropriate Y cable when your graphics card has a single connector and you want to connect your computer to one or two VGA monitors.
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For dual-monitor capable cards with one DVI connector and one VGA connector One DVI connector and one VGA connector: Use the appropriate connector(s) when you want to connect your computer to one or two monitors. For dual-monitor capable cards with two DVI connectors Two DVI connectors: Use the DVI connectors to connect your computer...
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Connect the speakers. NOTE: If your computer has a sound card installed, connect the speakers to the card. Connect the power cables and turn on the computer and monitor. Quick Reference Guide...
Install additional software or devices. Before you install any devices or software that did not come with your computer, read the documentation that came with the software or device or contact the vendor to verify that the software or device is compatible with your computer and operating system.
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Connect the modem or the network cable. NOTE: If your computer has a network card installed, connect the network cable to the card. Connect the monitor. Depending on your graphics card, you can connect your monitor in various ways. NOTE: You may need to use the provided adapter or cable to connect your monitor to the computer.
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For single- and dual-monitor capable cards with a single connector VGA adapter: Use the VGA adapter when you have a single monitor graphics card and you want to connect your computer to a VGA monitor. Dual VGA Y cable adapter: Use the appropriate Y cable when your graphics card has a single connector and you want to connect your computer to one or two VGA monitors.
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For dual-monitor capable cards with one DVI connector and one VGA connector One DVI connector and one VGA connector: Use the appropriate connector(s) when you want to connect your computer to one or two monitors. For dual-monitor capable cards with two DVI connectors Two DVI connectors: Use the DVI connector(s) to connect your computer...
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Connect the speakers. NOTE: If your computer has a sound card installed, connect the speakers to the card. Connect the power cables and turn on the computer and monitor. Install additional software or devices. Before you install any devices or software that did not come with your computer, read the documentation that came with the software or device or contact the vendor to verify that the software or device is compatible with your computer and operating system.
About Your Computer Front View (Tower Orientation) upper 5.25-inch drive bay Holds a CD/DVD drive. lower 5.25-inch drive bay You can use this bay for an optional CD/DVD drive. FlexBay hard-drive activity light IEEE 1394 connector (optional) You can use this bay for an optional third hard drive (SATA or SAS), a floppy drive or Media Card Reader.
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It is recommended that you use the back USB connectors for devices that typically remain connected, such as printers and keyboards. To rotate the Dell badge for tower-to-desktop conversion; remove the front panel, turn it over, and rotate the plastic handle behind the badge.
Back View (Tower Orientation) power connector Insert the power cable. card slots Access connectors for any installed PCI, PCI-X, or PCI Express cards. NOTE: Express x8 slot (wired as x4), one PCI Express x16 slot, and one PCI slot); and the top and bottom slots support half-length cards: one PCI-X slot and one PCI Express x8 slot (wired as x4).
Back Panel Connectors parallel connector line-out/ headphone connector PS/2 mouse connector link integrity light Quick Reference Guide Connect a parallel device, such as a printer, to the parallel connector. If you have a USB printer, plug it into a USB connector. NOTE: The integrated parallel connector is automatically disabled if the computer detects an installed card containing a parallel connector configured to the same...
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network adapter To attach your computer to a network or broadband device, connect one end connector of a network cable to either a network jack or your network or broadband device. Connect the other end of the network cable to the network adapter connector on your computer.
The light might also be on when a device such as your CD player is operating. To rotate the Dell badge for tower-to-desktop conversion; remove the front panel, turn it over, and rotate the plastic handle behind the badge.
Use the headphone connector to attach headphones. microphone connector Use the microphone connector to attach a personal computer microphone for voice or musical input into a sound or telephony program. network link light The network link light is on when a good connection exists between a 10-Mbps, 100-Mbps, or 1000-Mbps (or 1-Gbps) network and the computer.
Instructions for using the Dell Diagnostics and reinstalling drivers • Information on how to contact Dell You can access the User’s Guide from your hard drive or the Dell Support website at support.dell.com. Removing the Computer Cover CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
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4 Pull back the cover latch release. NOTE: The computer in the following images is configured as a tower computer. See "Changing Between Tower and Desktop Modes" in your User’s Guide for information regarding computer orientation. 1 cover latch release 5 Locate the three hinge tabs on the edge of the computer.
• If the recommended action in the troubleshooting section is to see a section in your User’s Guide, go to support.dell.com (on another computer if necessary) to access your User’s Guide. Resolving Software and Hardware Incompatibilities If a device is either not detected during the operating system setup or is detected but incorrectly configured, you can use the Hardware Troubleshooter to resolve the incompatibility.
® ® Using Microsoft Windows The Microsoft Windows XP operating system provides System Restore to allow you to return your computer to an earlier operating state (without affecting data files) if changes to the hardware, software, or other system settings have left the computer in an undesirable operating state. See the Windows Help and Support Center for information about using System Restore (see "Finding Information"...
Undoing the Last System Restore NOTICE: Before you undo the last system restore, save and close all open files and exit any open programs. Do not alter, open, or delete any files or programs until the system restoration is complete. 1 Click the Start button, point to All Programs→...
3 When the boot device list appears, highlight Boot to Utility Partition and press <Enter>. 4 When the Dell Diagnostics Main Menu appears, select the test you want to run. For more information on the tests, see your User’s Guide.
4 Select the Boot from CD-ROM option from the menu that appears and press <Enter>. 5 Type 1 to start the menu and press <Enter> to proceed. 6 Select Run the 32 Bit Dell Diagnostics from the numbered list. If multiple versions are listed, select the version appropriate for your computer.
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Code Cause 1-1-2 Microprocessor register failure 1-1-3 NVRAM read/write failure 1-1-4 ROM BIOS checksum failure 1-2-1 Programmable interval timer failure 1-2-2 DMA initialization failure 1-2-3 DMA page register read/write failure Video Memory Test failure 1-3-1 through 2-4-4 Memory not being properly identified or used 1-3-2 Memory problem 3-1-1...
If the problem is still not resolved, contact Dell for technical assistance. The computer is in a normal Press the power button to turn the computer on.
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Ensure that the processor is seated correctly and restart the computer. See "Processor" in your User’s Guide. If the problem is still not resolved, contact Dell for technical assistance. A possible power supply or Perform the procedure in "Power Problems"...
(see "Resolving Software and Hardware Incompatibilities" on page 32). If the problem persists, contact Dell. If the computer has a graphics card, remove the card, reinstall it, and then restart the computer.
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Press <F1> to boot to the operating system. Run the Dell Diagnostics. See your User’s Guide for more information. If the memory module passes, shut down the computer,...
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• Verify that the memory modules that you are installing are compatible with your computer. • Reinstall the memory modules and restart the computer. • If the problem persists, contact Dell. Watch your monitor for on-screen messages. Determine if a conflict exists by removing a card (not a graphics card) and restarting the computer.
(Tower Orientation)" on page 9 or "Setting Up Your Computer (Desktop Orientation)" on page 14 for information on connecting monitors to your computer. For more information, contact Dell. For information on contacting Dell, see your User’s Guide. Quick Reference Guide...
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IEEE 1394 connector. This connector is only available if you purchased an IEEE 1394 card. To purchase a card, contact Dell. For more information on the IEEE 1394 card, see your User’s Guide. Your User’s Guide has a specifications...
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注: 注: • • • • • (DSS) • • • • Dell • • • Drivers and Utilities CD Resource CD 注: support.dell.com 注: support.dell.com Dell...
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• • • • • • • • • • • • Microsoft Windows Dell ® ® Microsoft Windows Start Users and system guides User’s Guide Drivers and Utilities CD ® ® Microsoft Windows • support.dell.com • Help and Support...
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• • Dell • • • • • • (DSS) Dell 3.5 • Windows XP • • Dell 注: 注: Dell Dell Windows Start support.dell.com premier.support.dell.com Help and Support...
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• • Linux • Dell Precision Linux • Linux Dell Precision Drivers and Utilities CD (Resource CD) 注: 注: Dell Linux • Linux.dell.com • Lists.us.dell.com/mailman/listinfo/linux-precision...
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• • • • • • • • • • Hardware Troubleshooter Start Search Search Results hardware troubleshooter on my computer Help and Support hardware troubleshooter hardware troubleshooter I need to resolve a hardware conflict support.dell.com Next...
® ® Microsoft Windows Microsoft Windows XP 注意: Start System Restore 注意: Start Restore my computer to an earlier time Next Select a Restore Point Next Next Windows Help and Support All Programs System Restore Restoration Complete Windows → Accessories →...
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注意: Start Undo my last restoration Next System Restore Windows XP Start Performance and Maintenance System System Restore Turn off System Restore <F8> Last Known Good Setting 注意: • • Drivers and Utilities CD All Programs System Restore 200 MB Control Panel Please select the operating system to start →...
Dell 警告: Dell Dell 注意: Dell Dell • • • • • Help • • Dell DELL 注: Drivers and Utilities CD <Enter> Dell Dell Dell™ <F12> Dell Boot to Utility Partition Main Menu Microsoft Windows...
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Drivers and Utilities CD Drivers and Utilities CD DELL 注: <Enter> Run the 32 Bit Dell Diagnostics Dell 警告: • • Dell Dell Dell <F12> Windows Onboard or USB CD-ROM Drive Boot from CD-ROM CD-ROM <Enter> Main Menu 1-3-1 Windows USB CD <Enter>...
Dell Diagnostics 警告: Dell Diagnostics 注意: Dell Diagnostics 他 Dell • • • • • • • Dell Diagnostics DELL™ メモ: Microsoft Windows Dell Diagnostics Dell Diagnostics み Dell™ 反応 <F12> 見 知 Drivers and Utilities CD Boot to Utility Partition <Enter>...
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Drivers and Utilities CD Drivers and Utilities DELL メモ: 手順 Boot from CD-ROM CD-ROM Run the 32 Bit Dell Diagnostics 32 Dell Diagnostics 警告: • • 1-3-1 Dell Diagnostics <F12> Windows 順序 指 Onboard or USB CD-ROM Drive <Enter> <Enter>...