PPC ID2000 User Manual

Id card printer
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User Manual
Document No: 1225 Issue 2.03 - 05/2010

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Summary of Contents for PPC ID2000

  • Page 1 User Manual Document No: 1225 Issue 2.03 - 05/2010...
  • Page 2: Table Of Contents

    ID Card Printer – User Manual CONTENTS Safety Instructions..........................- 3 - Printer installation ..........................- 4 - Welcome ............................- 4 - Unpacking ............................- 4 - IMPORTANT – Do not connect USB yet ..................- 5 - Printer location requirements:......................- 5 - Prepare the Cleaning Roller ......................
  • Page 3: Safety Instructions

    ID Card Printer – User Manual The information contained in this document is subject to change without notice. Ultra Electronics Limited shall not be liable for errors contained herein or for incidental consequential damages in connection with the furnishing, performance or use of this material. This document contains proprietary information belonging to Ultra Electronics Limited and may not be wholly or partially copied, stored in a data retrieval system,or used for any purpose other than that for which it was supplied, without the express written authority of Ultra Electronics Limited.
  • Page 4: Printer Installation

    ID Card Printer – User Manual PRINTER INSTALLATION Welcome Thank you for choosing this ID card Printer. Before setting up your printer using the Ultra Driver CD–ROM, please follow the simple steps in this guide on installing your printer. This guide helps you make your printing experience more enjoyable and secure.
  • Page 5: Important - Do Not Connect Usb Yet

    ID Card Printer – User Manual IMPORTANT – Do not connect USB yet It is important to install the printer’s Driver CD ROM first, before connecting the USB cable between your PC and ID Card Printer. Printer location requirements: Normal Office environment with : ...
  • Page 6: Prepare The Cleaning Roller

    ID Card Printer – User Manual Prepare the Cleaning Roller Open the Printer, then : 1. Remove the Cleaning Cassette. 2. Pull the Paper Tab to remove the protective covering on the new Roller. 3. Refit the Cleaning Cassette into the Printer.
  • Page 7: Install The Dye-Film

    ID Card Printer – User Manual Install the Dye-Film • Remove the Dye-Film from it’s packaging. • Place the loaded spool into the rear slots and the take-up spool into the front slots. • Close the Printer. Connect the Power Supply Select the correct adapter for your region and connect to Power Supply unit.
  • Page 8: Load The Driver Cd In To Your Pc

    ID Card Printer – User Manual Load the Driver CD in to your PC 1. Load the Driver CD ROM into the PC. Note : If the CD does not run automatically, click the “start” button, then click on “run”. Type “D:\autorun”, where D is the Drive letter for your CD Drive, then press the ‘Return’...
  • Page 9: Using Your Id Card Printer

    ID Card Printer – User Manual USING YOUR ID CARD PRINTER Printer Parts 1. Lid Latch 2. Thermal Print Head 3. Power Button (multi-coloured) 4. Hand feed/Cleaning Card entry slot 5. USB Port 6. DC Power input ID Card Printer – User Manual - 9 -...
  • Page 10: Multi-Coloured Button Functions

    ID Card Printer – User Manual Multi-coloured Button functions This printer is fitted with a multi-coloured Button to indicate the various functions of the Printer. These functions are indicated below : - Button not illuminated – the Printer is powered off. GREEN –...
  • Page 11: Powering On

    ID Card Printer – User Manual Powering ON Press the button once and release ….. …. Printer begins initialising ….. …. after initialising, Printer goes to ‘Ready’ Powering OFF Press and hold ….. (approx 2 seconds) x1 (hold) …. until the colour changes ….. ….
  • Page 12: Printing The 'Internal Test Pattern

    ID Card Printer – User Manual Printing the ‘internal test pattern’ Press the Power Button twice in quick succession …. (within 0.5 seconds) … the button’s colour will change to yellow (busy)…. … after a few seconds, the button will FLASH YELLOW to request a card to be fed into the front card slot ….
  • Page 13: Removing Printed Cards

    ID Card Printer – User Manual Removing printed cards When the button FLASHES RED  YELLOW … … remove the card from the front card slot. Cancelling a print job Any print job can be cancelled. This can be done while the printer is downloading the image or printing it …..
  • Page 14: Choosing The Right Dye-Film

    ID Card Printer – User Manual CHOOSING THE RIGHT DYE-FILM Note :  300YMCKO Dye-Film is generally the appropriate choice for colour printing with this printer.  1000K & 600KO Dye-Film – where running costs are critical, monochrome printing is a fraction of the cost of colour printing.
  • Page 15: Choosing The Right Cards

    ID Card Printer – User Manual CHOOSING THE RIGHT CARDS Card material Not all white plastic Cards are the same. For best image quality always use high quality PVC Cards. Pure PVC card stock or laminated PVC/polyester Cards are available. The latter are more durable and better suited to heavy use and heat lamination when required.
  • Page 16: Using Magnetic Stripe Cards

    ID Card Printer – User Manual Using Magnetic Stripe cards Using Magnetic Stripe cards If you have a printer fitted with the optional magnetic encoding module, you can simultaneously print and encode the magnetic stripe on the rear of a magnetic stripe Card. The magnetic encoding module can encode both HI-CO and LO-CO Magnetic stripe Cards.
  • Page 17: Using Rewriteable Cards

    ID Card Printer – User Manual Using Rewriteable Cards ReWriteable Rewriteable Cards use a special heat sensitive layer on the upper surface that can be erased and rewritten (at least 500 times). These Cards are not printed in the conventional sense (where Dye-Film is used), but instead use heat transferred directly from the Thermal Printhead into the card surface.
  • Page 18: The Printer Driver Settings

    ID Card Printer – User Manual THE PRINTER DRIVER SETTINGS To access the Printer Driver settings in Windows 2000 and XP : 1. On the PC, go to “Start” 1. Right mouse click on the ID Card then “Printers and Faxes” Printer’s driver and select the “Printing Preferences…”...
  • Page 19: Caring For Your Printer

    ID Card Printer – User Manual CARING FOR YOUR PRINTER CLEANING IS IMPORTANT !!!  Printer care is an important factor of your Printer’s operation and longevity.  Maintaining a regular cleaning routine will give you optimum print quality and prevent “down”...
  • Page 20: Cleaning Supplies

    ID Card Printer – User Manual Cleaning supplies Two Cleaning Cards and a Cleaning Roller (sleeve & bar) are bundled with each new ID Card Printer. You can also purchase additional Cleaning Kits, which include Cleaning Cards, Rollers and Pens :- ...
  • Page 21: Replacing The Cleaning Roller

    ID Card Printer – User Manual Replacing the Cleaning Roller A new cleaning roller is supplied with every new Dye-Film roll. Open the Printer, remove the used Dye-Film then :- – Pull out the Cleaning Cassette. (This is the positioned towards the front of the Printer – just behind the front Card slot –...
  • Page 22: Cleaning The Printhead Using The Cleaning Pen

    ID Card Printer – User Manual Cleaning the printhead using the Cleaning Pen We recommend that you clean the Print Head each time you replace the Dye-Film.  Take the Cleaning Pen from your cleaning Kit.  Open the Printer and carefully run the Pen several times, along the complete length of the Print Head.
  • Page 23: Available Consumables

    ID Card Printer – User Manual AVAILABLE CONSUMABLES Product Code Description Dye-Film  **300YMCKO YMCKO 5 panel Dye-Film, 300 images.  **600KO KO 2 panel Black Resin Dye-Film, 600 images.  **1000K Monochrome Black Resin, 1000 images. (Various monochrome colours available). (** = 2 digit supplier code) Product Code Description...
  • Page 24: Troubleshooting

    ID Card Printer – User Manual TROUBLESHOOTING Table 1 - Printer Error Messages Error Message Probable Cause Solution Close the lid to continue Lid Open, please close to The lid is open either during a print Do not open the lid while the printer is continue.
  • Page 25 ID Card Printer – User Manual Table 1 - Printer Error Messages (continued……) Error Message Probable Cause Solution 1. Make sure you have the right film type fitted in your printer. Wrong film type. Please 2. Check that your driver settings are load different film to Can arise if sending a color print or correct.
  • Page 26 ID Card Printer – User Manual Table 1 - Printer Error Messages (continued……) Error Message Probable Cause Solution 1. Check the inside of the printer for Can't Drop Head, Check The printer is attempting to move obstructions. Printer Mechanism. internal mechanical parts, but does 2.
  • Page 27 ID Card Printer – User Manual Table 3 - Printer Prints but with Image Quality Problems Problem Probable Cause Solution Mis-registration of colours. Card is slipping due to dirty Rollers. 1. Clean all Rollers. (See page 20 of this document). (Ghosting on Photographs etc.) Small areas of wrong colour.
  • Page 28 ID Card Printer – User Manual Table 5 - Dye-Film Problems Problem Probable Cause Solution Dye-Film is being cut during Ribbon sticking to Card. Ensure cards are not already ‘used’. the print operation. Then lower Print Head power settings. Image printing over the ends of the Adjust either the image “Start”...
  • Page 29: Warranty Information

    ID Card Printer – User Manual WARRANTY INFORMATION 1). Coverage : : We warrant that the printer shipped with this Warranty statement will conform to the manufacturer’s specifications and be free from defects in materials or workmanship for a period of 2 years in E.U. and USA (1 year elsewhere) from the date of original purchase by the user, but there are additional conditions on the Print Head Warranty (see paragraph 2).
  • Page 30 ID Card Printer – User Manual ID Card Printer – User Manual - 30 -...

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