Further information and explanations are available online: Table of contents 1 Safety ........... 4 8 Buttons ........ 23 1.1 General information.... 4 9 Programmes ...... 27 1.2 Intended use...... 4 1.3 Restriction on user group.. 4 10 Accessories...... 31 1.4 Safe installation ...... 5 11 Laundry........ 31 1.5 Safe use ........
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15 Intelligent dosing system .. 35 20.2 Inserting the transit bolts.. 53 15.1 Pouring liquid detergent 20.3 Using the appliance again .. 54 and fabric softener into the 20.4 Disposing of old appliance ... 54 dispensers ...... 35 15.2 Using the manual dosing 21 Customer Service.... 54 compartment ......
en 1 Safety Observe the following safety instructions. 1.1 General information ¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. 1.2 Intended use Only use this appliance: ¡...
en 1.4 Safe installation WARNING ‒ Risk of electric shock! Incorrect installation is dangerous. ▶ Connect and operate the appliance only in accordance with the specifications on the rating plate. ▶ Connect the appliance to a power supply with alternating cur- rent only via a properly installed socket with earthing. ▶...
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en WARNING ‒ Risk of injury! The heavy weight of the appliance may result in injury when lifted. ▶ Do not lift the appliance on your own. If this appliance is not correctly installed in a washer-dryer stack, the installed appliance may fall. ▶...
en ▶ Wear protective gloves when installing and transporting the ap- pliance. 1.5 Safe use WARNING ‒ Risk of electric shock! If the appliance or the power cord is damaged, this is dangerous. ▶ Never operate a damaged appliance. ▶ Never pull on the power cord to unplug the appliance. Always unplug the appliance at the mains.
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en WARNING ‒ Risk of poisoning! Detergents and care products may result in poisoning if con- sumed. ▶ If accidentally swallowed, seek medical advice. ▶ Keep detergents and care products out of the reach of children. WARNING ‒ Risk of explosion! Laundry that has been pretreated with flammable cleaning agents that contain solvents may cause an explosion in the appliance.
en 1.6 Safe cleaning and maintenance WARNING ‒ Risk of electric shock! Improper repairs are dangerous. ▶ Never make any technical modifications to the appliance or its features. ▶ Repairs to the appliance should only be carried out by trained specialist staff. ▶ Only use genuine spare parts when repairing the appliance. ▶...
en Make sure that the length of the ▶ Preventing material damage 2 Preventing material thread on the connection to the water tap is at least 10 mm. damage If the water pressure is too high or too low, the appliance may not be Preventing material damage ATTENTION! able to operate properly.
en Remove all detergent residue, If you do not use the appliance for an ▶ spray residue or other residues im- extended period, it automatically mediately if they come into contact switches to standby mode. with the appliance. Installation and connection 4 Installation and con- Environmental protection and saving energy 3 Environmental protec-...
en erate properly, or this may result in ATTENTION! material damage or damage to the If residual water in the appliance appliance. freezes, this may cause damage to Do not operate the appliance with the appliance. ▶ incomplete or defective accessor- Do not install or operate this appli- ▶...
en Unscrew and remove all of Installation loca- Requirements the screws for the 4 transit bolts tion using a WAF 13 wrench. Against a wall Do not trap the power cord or the hoses between the wall and the appli- ance.
en ¡ If four cover caps are included ATTENTION! Material damage may be caused if in the scope of delivery, insert the water inlet hose is connected in- the cover caps in the four open- correctly. ings for the transit bolts. Tighten the screw connections on ▶...
en 4.6 Aligning the appliance Siphon Secure the con- nection point with In order to reduce noise and vibra- a (24–40 mm) tion and to prevent the appliance hose clamp. from moving, align the appliance cor- rectly. Use a WAF 17 wrench to loosen the lock nuts in a clockwise direc- Sink Fix and secure...
en Use a WAF 17 wrench to tighten Pour approx. 1 litre of water into the lock nuts against the housing the manual dosing compartment. until they are hand-tight. Add washing powder containing In doing so, hold the foot tight and oxygen bleach to the manual dos- do not adjust its height.
en Familiarising yourself with your appliance 6 Familiarising yourself with your appliance Familiarising yourself with your appliance 6.1 Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured.
en Manual dosing compartment → "Using the manual dosing compartment", Page 36 / : Dispenser for fabric softener or liquid detergent → "Intelligent dosing system", Page 35 : Dispenser for liquid deter- gent → "Intelligent dosing system", Page 35 6.3 Control panel You can use the control panel to configure all functions of your appliance and to obtain information about the operating status.
en tings by pressing the buttons. The ac- To hide the additional buttons, tivated settings are highlighted briefly press More again. brightly on the display. Changing a setting value ATTENTION! If you activate certain settings, the Pressing on the display with force display shows selection buttons and may cause damage.
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en Display 7 Display The display shows the current set- Display tings, options or relevant information. Depending on the programme status, the display shows some information in area, e.g. . Note: Additional functions may be available as a result of software updates. → Page 38 If a software update is available, you can find further information in the Home Connect app.
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en Display Description Programme status: Steaming Blood The "Blood" stain type is activated. Grass The "Grass" stain type is activated. Red Wine The "Red wine" stain type is activated. Sweat The "Sweat" stain type is activated. Butter/Oil The "Cooking fat/cooking oil" stain type is activated. Tomatoes The "Tomato"...
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en Display Description ¡ No water pressure. ¡ The water pressure from the tap is too low. The detergent drawer has not been pushed in fully. → " ", Page 48 Error code, error display, signal. → Page 46 Example...
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en Buttons 8 Buttons Some buttons are hidden for a re- Buttons Note: Additional functions may be duced display. You can display these available as a result of software up- additional buttons on the display. dates. → Page 38 → "Displaying or hiding additional but- If a software update is available, you tons", Page 19 can find further information in the...
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en Button Selection More information i-DOS 1 ¡ Activate Briefly press the button to activate or deactivate the intelligent dosing sys- ¡ Deactivate tem for liquid detergent . ¡ Setting the ba- Press and hold the button for approx. sic dosage 3 seconds to set the basic dosage.
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en Button Selection More information Remote Start ¡ Activate Activate or deactivate remote start. → Page 38 ¡ Deactivate ¡ Opening the Home Connect settings 3 sec. ¡ Activate → "Childproof lock", Page 35 ¡ Deactivate Settings Multiple selection → "Basic settings", Page 39 More ¡...
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en Button Selection More information Favourite ¡ Store Press the button for approx. 3 seconds to save your customised pro- ¡ Adjust gramme settings. → "Saving the programme settings", Page 33 If you briefly press the button, you set your saved programme with individual programme settings.
en Programmes 9 Programmes Programmes Notes ¡ The laundry's care labels provide you with additional information about pro- gramme selection. → "Care symbols on the care labels", Page 32 ¡ The programme's temperature setting guarantees that the recommended temperature on the care label is not exceeded. The temperature that is reached in the appliance may differ from the set temperature.
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en Programme Description Max. load (kg) Mixed Load Wash items made from cotton, linen or synthetic fabrics. Suitable for lightly soiled laundry. Programme setting: ¡ Max. 60 °C ¡ Max. 1600 rpm Delicates/Silk Wash delicate, washable items made from silk, vis- cose and synthetic fabrics.
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en Programme Description Max. load (kg) Hygiene Plus Wash hard-wearing items made from cotton or linen. Suitable for allergy sufferers and for strict hygiene requirements. Note: Once the set temperature has been reached, it remains constant throughout the entire washing process. Programme setting: ¡...
en Programme Description Max. load (kg) Auto Wash hard-wearing items made from cotton or syn- thetic fabrics. The degree of soiling and the type of fabric are automatically detected. The washing process is ad- apted. Note: The temperature and spin speed cannot be adjusted in this programme and are set automatic- ally.
en Accessories 10 Accessories Use original accessories. These have Accessories been made especially for your appli- ance. Tip: Some accessories are available in other colours. Contact customer service. → Page 54 Order num- Water inlet hose ex- Extend the water inlet hose for cold water WMZ2381 tension or AquaStop (approx.
en ¡ Do not pour vinegar into the dis- 11.2 Care symbols on the pensers → Page 35 of the intelli- care labels gent dosing system Washing care symbols Symbol Recommended pro- Basic operation 13 Basic operation gramme Cottons (normal) Basic operation 13.1 Switching on the appli- ...
en Adjust the programme settings. 13.4 Opening the door → "Buttons", Page 23 Grip under the door handle and Observe the information about op- pull on the door. erating logic → Page 18. The programme settings are not saved permanently for the pro- gramme. Note: The setting is saved if you ac- tivate or deactivate the intelligent dosing system.
en Note: If you want to add laundry, 13.6 Starting the programme follow the instructions on the dis- Note: If the intelligent dosing system play. is activated, make sure that the dis- → "Display", Page 21 pensers have been filled → Page 35 → "Display", Page 20 and the basic dosage has been set Open the door.
en Remove the laundry from the and fabric softener for any pro- drum. grammes in which intelligent dosing is possible. 13.12 Put the appliance into Note: You can use the buttons standby mode → Page 23 to deactivate the intelli- gent dosing system, e.g. in order to Press .
en Open the lid and pour liquid deter- 15.3 Adapting the / dis- gent and fabric softener into penser the relevant dispensers → Page 17. / dispenser can dose fabric softener or liquid detergent . When it leaves the factory, the dis- penser is set for fabric softener. If you want to automatically dose a second liquid detergent, adapt the dispenser.
en Press and hold i-DOS 1 for approx. 16.1 Setting up the 3 seconds. Home Connect app a The display shows the set basic Install the Home Connect app on dosage amount. your mobile device. To adjust the setting, press Start the Home Connect app and Wait briefly to save the setting.
en 16.4 Deactivating Wi-Fi on the 16.7 Remote start appliance Enable the appliance for remote start via the Home Connect app. Press and hold Remote Start for approx. 3 seconds. Note Remote start will be deactivated in Press Remote Start repeatedly the following circumstances: until the display shows "on".
en 16.9 Data protection 17.1 Overview of the basic settings Please see the information on data protection. Note: Additional functions may be The first time your appliance is available as a result of software up- registered on a home network dates. → Page 38 connected to the Internet, your If a software update is available, you appliance will transmit the following can find further information in the...
en To call up the basic settings, press Select the Cottons 90°C pro- ▶ gramme or the drum cleaning pro- Settings. gramme in the Home Connect Use the programme selector to se- app. lect the required basic setting. → Page 39 Run the programme without laun- Adjust the basic setting: dry but with washing powder that contains oxygen bleach or a clean-...
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en Remove the pump unit. Clean the pump unit with a damp cloth. Unclip the detergent drawer cover and remove it. Clean the detergent drawer and the cover with a soft, damp cloth or hand shower. Empty the detergent drawer. Dry the detergent drawer, cover and pump unit and reinsert them.
en Open and remove the mainten- ance flap. Clean the housing of the detergent drawer in the appliance. Slide a suitable receptacle under the opening for draining the deter- gent solution. Push in the detergent drawer. Take the drain hose out of the holder.
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en Insert the drain hose into the CAUTION - Risk of scalding! holder. When you wash at high temperat- ures, the detergent solution gets hot. Do not touch the hot detergent ▶ solution. To allow the detergent solution to flow out into the container, remove the sealing cap.
en Clean the interior, the thread on Screw the pump cap as far as it the pump cap and the pump hous- will go. ing. The handle on the pump cap must be in a vertical position. Ensure that both impellers can turn.
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en Remove any foreign objects and fluff from the rubber gasket. Remove any blockages from the intake opening. Clean the outside and the inside of the rubber gasket with a damp cloth and wipe dry.
en Troubleshooting 19 Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- Troubleshooting ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Improper repairs are dangerous. Never make any technical modifications to the appliance or its features. ▶...
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en Fault Cause and troubleshooting E:38 -25 -26 Drain pump is blocked. Clean the drum. → Page 40 If the fault persists, clean the drain pump. → Page 42 Inlet opening of the rubber gasket is blocked. Clean the inlet opening in the rubber gasket. ▶...
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en Fault Cause and troubleshooting E:30 -20 Critical malfunction. Turn off the water tap. ▶ With this error message, the appliance starts a drain- ing process. Wait approx. 5 minutes until the draining process ends. Restart the appliance. If required, start the draining process again. If the fault persists, call customer service.
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en Fault Cause and troubleshooting or heavy foam Detergent dosage is too high. build-up. Mix one tablespoon of fabric softener with 0.5 litres ▶ of water and pour the mixture into the compartment for manual dosing (not for outdoor clothing, sportswear or items stuffed with down). If intelligent dosing is activated, reduce the basic ▶...
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en Fault Cause and troubleshooting Drum jerks after the Not a fault. An internal motor test is started. programme starts. No action required. Drum rotates, water Not a fault. Load detection is active for up to 2 does not flow in. minutes.
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en Fault Cause and troubleshooting Insufficient cleaning or The basic dosage is not correctly adjusted. detergent residues on Set the basic dosage. → Page 36 ▶ the laundry. Damp stains have Water droplets from the drum or from the door have formed on the fabrics moistened the fabrics.
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en Fault Cause and troubleshooting Odours have formed Humidity and detergent residue may promote the in the appliance. formation of bacteria. Clean the drum. → Page 40 ▶ If you are not using the appliance, leave the door ▶ and detergent drawer open so that residual water can evaporate.
en Please specify the exact error mes- 19.1 Emergency release sage when calling. If possible, doc- Releasing the door ument the fault with photos and videos. Requirement: The drain pump is empty. → Page 42 ATTENTION! Escaping water may Transportation, storage and disposal 20 Transportation, stor- cause material damage.
en 20.3 Using the appliance tronic appliances (waste electrical and electronic again equipment - WEEE). For further information, see The guideline determ- ▶ → "Installation and connection", ines the framework for Page 11 and the return and recycling of used appliances as → "Starting an empty washing applicable throughout cycle", Page 16.
en ¡ If your appliance is fitted with 21.1 Product number (E-Nr.), Aqua-Stop, you can in principle production number (FD) leave your appliance unattended and consecutive num- during operation and the tap bering (Z-Nr.) turned on afterwards. The tap only needs to be turned off if you are You can find the product number (E- away from home for a long period, Nr.), the production number (FD) and...
en Consumption values 22 Consumption values The following information is provided in accordance with the EU Ecodesign Consumption values Regulation. The values given for programs other than the Eco 40-60 are indicat- ive only and were determined in accordance with the applicable standard EN60456.
en Length of the 160 cm Technical data 23 Technical data power cord Technical data This product contains light sources Appliance height 84.5 cm from energy efficiency class F. These Appliance width 59.8 cm light sources are available as a spare part and must only be replaced by Appliance depth 59.0 cm trained specialist staff.
A detailed RED Declaration of Con- purchase or at least as long as we formity can be found online at offer support and spare parts for the www.bosch-home.com among the relevant appliance. additional documents on the product page for your appliance.
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